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Service advisor jobs in Temecula, CA

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  • Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Service advisor job in Lake Forest, CA

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $21.50 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #GN0049#
    $21.5 hourly 1d ago
  • Customer Service & Bike Tech

    Retrospec

    Service advisor job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service advisor job in Ontario, CA

    The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17.5-18.5 hourly 1d ago
  • Client Specialist - Cabazon Women's

    Theory 4.4company rating

    Service advisor job in Cabazon, CA

    At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred. KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $20/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
    $23 hourly 4d ago
  • Customer Service Insurance Sales

    Rainmakers Inc. 3.7company rating

    Service advisor job in Redlands, CA

    Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered) Flexible part-time or full-time schedule No quotas or income caps Residual income, bonuses, stock options, & tax advantages Career paths: agent, trainer, recruiter, or brokerage builder Who We're Looking For: Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Entrepreneurial mindset & self-discipline
    $27k-38k yearly est. 60d+ ago
  • Customer Service

    Just Food for Dogs 4.1company rating

    Service advisor job in Tustin, CA

    Job Description Customer Service Specialist Pack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Customer Service Specialist today! Our most successful Customer Service Specialists are pet owners themselves who care deeply about what they feed their pets. They love talking to and establishing long-term relationships with pet parents, helping them learn how a wholesome, nutritious diet can benefit their furry family members! Responsibilities Provides customer service in a timely manner via several means which include email, telephone live chat, SMS, Video chat, social media and other communication channels Acts as a liaison between pet parents and management in order to enhance the overall customer experience. Analyzes complaints from customers and provides adequate resolutions. Tracks proposed resolutions and follows up with customers in a timely fashion. Prepares documents and reports for future reference. Trains peers in good customer service. Develops and maintains vast knowledge of pet nutrition products and services being offered. Conduct surveys regarding products, services, and customer service experiences. Communicates customer feedback to various teams-including quality, E-commerce, and marketing departments-in order to improve the overall customer experience. Other tasks and duties as assigned by manager Required Skills/Abilities: Possesses the ability to communicate effectively in person, over the phone, live chat, email, SMS (text messaging), social media, and video chats. Has strong leadership skills and the ability to work with others to resolve customer complaints. Exhibits self-motivation, the ability to multitask and pay close attention to small details. Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise. Exhibits the ability to prioritize tasks and complete them in a high-pressure environment. Displays the ability to work in a collaborative and team-oriented environment. Qualifications Passionate and motivated to make a difference in the health and lives of dogs and cats Retail or consultative experience; pet nutrition experience a plus Skilled at assessing needs, sharing features and benefits of products, overcoming objections, and wrapping up productive consults Able to help customers in one contact Strong interpersonal skills Drive to meet and exceed goals Empathetic to our Pet Parent's situations Strongly prefer a four-year degree and require a High School Diploma or equivalent. 3+ years previous experience delivering excellent customer service in a call center environment Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************ Tenets of the Pack (Company Values) Live Our Mission - We believe this is more than a job. It's a cause. Be a Team Player - We put company goals and success first. Maintain a Positive Attitude - We bring energy, enthusiasm, and drive to everything we do. Deliver Results - We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.
    $37k-45k yearly est. 2d ago
  • Senior Client Service Associate

    Bull Oak

    Service advisor job in Rancho Santa Fe, CA

    We are a Rancho Santa Fe-based, top-tier RIA that helps hardworking individuals attain data-driven planning and pragmatic investing. Join us. We are looking for a Senior Client Service Associate with at least 3 years of CSA experience working with high-net-worth individuals. Great people deserve great benefits. As a start, benefits include: Full-Time, Exempt Base Pay: $85,000 $115,000 Target Bonus: 15% of base pay 5% 401(k) Match Company-Paid Health Insurance Schedule: Remote Mondays, Onsite TuesdayFriday Monthly Wellness Allowance: $150 Start Date: Immediate Compensation: $85,000 - $115,000 yearly Responsibilities: At Bull Oak, we want someone who takes pride in doing great work. Your primary responsibility will be to ensure that all operational tasks are completed on time and in good order. From day one, youll join a high-performing team where youll contribute, learn, and grow. Manage tasks and workloads to ensure all tasks are completed correctly and on time Set the standard of excellence for the delivery of the client experience, including the physical and virtual environments in which we conduct client conversations Responsible for providing work direction to others Work with advisors to create workflows to ensure client expectations are met Ensure our advisors are free from most administrative tasks and able to be at their best every day Ensure our external partners and vendors are held accountable to established standards of excellence Contact and coordinate with clients on routine needs, including cash management and meeting scheduling Work with our Compliance Manager to ensure the firm is compliant in all things Manage all communications between our advisors and CPA partners Qualifications: This role is ideal for someone who has already mastered the CSA function at an RIA and is ready to operate at a senior level. This person will improve our workflows and serve as a steady operational backbone for advisors and clients alike. You are likely a strong fit if you: An experienced professional with at least 3 years of CSA experience working with high-net-worth individuals Attention to detail Excellent communication and interpersonal skills Strong problem-solving and analytical skills A positive and enthusiastic attitude Proven ability to deliver unwavering care to individuals and families Undergraduate degree About Company Bull Oak Capital is a Rancho Santa Febased, independent Registered Investment Advisor (RIA) serving high-income professionals and families. We provide data-driven financial planning and pragmatic investment management. We are a small, yet highly effective group of professionals. We are looking for a like-minded individual to grow with us. #WHGEN2 Compensation details: 85000-115000 Yearly Salary PI560062a63496-31181-39294525
    $85k-115k yearly 7d ago
  • Service Advisor

    Crowley Car Company 3.2company rating

    Service advisor job in Escondido, CA

    North County Cadillac GMC is seeking an experienced professional and outgoing Service Advisor to join us in supporting our dealership staff and customers while assisting building and representing the brand! In this role, the Service Advisor will work directly with our customers on their vehicle repair needs. A great opportunity awaits the right individual in our fast paced and busy Service Department. We provide a highly competitive compensation plan, along with the security of being part of an award-winning location and team. Pay: $60,000 - $140,000 Annually What are the day-to-day responsibilities? Ensures prompt, professional, friendly, and timely greeting of all customers. Communicates with service customers to determine the nature of the problem or concern. Obtains customers and vehicle data utilizing current dealership technology. Advises customer on care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications and provides suggestions for maintenance. Provides customer estimates of labor and parts and obtains approval for work to be done. Fully explains to customers any additional work that is required, including additional cost and time consideration based on timely multi-point inspection. Follows up on the progress of each repair throughout the day and updates the customer regarding any changes to initial agreement or timeline. Ensures payment for all repairs is secured before vehicle leaves the dealership. Maintains Customer Satisfaction Index (CSI) rating above group rating. Conducts all transactions in a professional, legal, and ethical manner. What are the requirements for this job? Previous experience preferred, but not required. Skill and ability to apply and perform basic accounting functions and mathematic operations including addition, subtraction, multiplication, and division. Skill and ability to use personal computers and related software applications, including MS Office, ADP,CDK and dealership specific software. Must have general knowledge of vehicle mechanical operations. Orientation to profitability. Skill and ability to communicate ideas and instructions clearly and concisely to both customers and technicians in a professional manner. Skill and ability to communicate effectively, both orally and in writing. Must maintain a high level of integrity. Strong attention to detail and ability to handle multiple tasks simultaneously. Proven ability to work independently and in a team environment, promoting positive working relationships. Must have excellent interpersonal abilities and customer service skills. Must be able to maintain composure & a positive attitude under pressure Must be able to drive vehicles with manual transmission. Automotive Dealership Experience Preferred North County Cadillac GMC offers a full comprehensive benefit package including Medical and Dental Insurance, Life Insurance, a 401K plan, Flexible Spending Accounts, advancement opportunities and much more! We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $60k-140k yearly Auto-Apply 60d+ ago
  • Service Advisor (Leasing)

    Inland Group 3.8company rating

    Service advisor job in Fontana, CA

    SALARY The pay range for Service Advisors is $24.00 - $33.00 per hour, based on experience. DRIVE YOUR CAREER WITH INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 40 branches in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located at our ILR location in Fontana , CA. THE OPPORTUNITY The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed. In this role, you will be at the forefront of Inland's commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach. YOUR RESPONSIBILITIES Greets and welcomes customer at their unit in a timely manner while maintaining high customer satisfaction standards Handles telephone inquiries regarding appointments and work in process Completes walk-around inspection including vehicle/equipment, and recommends additional needed service including checking for any outstanding recall notices Arranging for the Lead Hand to test drive the vehicle with the customer to confirm the problem, or refers to the test technician Determine and follow OEM warranty procedures Writes up customer's vehicle/equipment problems accurately and clearly on repair orders Sets expectation with the customer and inputs information into service dept computer system Determines path of repair while verifying accuracy of repairs and documents Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specification WHAT WE LOOK FOR Strong interpersonal skills, team player, helpful and cheerful with sales approach Ability to proactively problem-solve and think logically Good verbal and strong written communication skills 3+ years related experience and/or training, or equivalent combination of education and experience Post-secondary diploma or trade certification helpful but not required Strong ability to listen to other's and be able to interpret issues and pass on to others Good mechanical aptitude and great organizational skills Strong computer skills, able to learn new computer programs and accurate keyboarding of data Functions well with large volume and fast-paced work environment. Accountability and dependability with strong time management Must be able to lift a minimum of 25 kgs or 50 lbs on occasion. Must be able to walk around shop floor/parts department and sit/stand at service counter US BENEFIT PACKAGE Our employees receive a generous benefits package including: Medical Dental Vision Prescription benefits 401k with employer matching program Flexible Savings Account Health Savings Account (available with some medical programs) Long Term and Short-Term Disability Life Insurance and Accidental Death and Dismemberment Insurance On-going training opportunities If you are looking for an opportunity to become a part of a dynamic team of professionals, we invite you to apply today! Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.
    $24-33 hourly Auto-Apply 26d ago
  • Service Advisor (Leasing)

    Inland Kenworth Us Inc.

    Service advisor job in Fontana, CA

    SALARY The pay range for Service Advisors is $24.00 - $33.00 per hour, based on experience. DRIVE YOUR CAREER WITH INLAND Inland Kenworth is an industry leader in the heavy-duty truck sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 40 branches in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located at our ILR location in Fontana, CA. THE OPPORTUNITY The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed. In this role, you will be at the forefront of Inland's commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach. YOUR RESPONSIBILITIES Greets and welcomes customer at their unit in a timely manner while maintaining high customer satisfaction standards Handles telephone inquiries regarding appointments and work in process Completes walk-around inspection including vehicle/equipment, and recommends additional needed service including checking for any outstanding recall notices Arranging for the Lead Hand to test drive the vehicle with the customer to confirm the problem, or refers to the test technician Determine and follow OEM warranty procedures Writes up customer's vehicle/equipment problems accurately and clearly on repair orders Sets expectation with the customer and inputs information into service dept computer system Determines path of repair while verifying accuracy of repairs and documents Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specification WHAT WE LOOK FOR Strong interpersonal skills, team player, helpful and cheerful with sales approach Ability to proactively problem-solve and think logically Good verbal and strong written communication skills 3+ years related experience and/or training, or equivalent combination of education and experience Post-secondary diploma or trade certification helpful but not required Strong ability to listen to other's and be able to interpret issues and pass on to others Good mechanical aptitude and great organizational skills Strong computer skills, able to learn new computer programs and accurate keyboarding of data Functions well with large volume and fast-paced work environment. Accountability and dependability with strong time management Must be able to lift a minimum of 25 kgs or 50 lbs on occasion. Must be able to walk around shop floor/parts department and sit/stand at service counter US BENEFIT PACKAGE Our employees receive a generous benefits package including: Medical Dental Vision Prescription benefits 401k with employer matching program Flexible Savings Account Health Savings Account (available with some medical programs) Long Term and Short-Term Disability Life Insurance and Accidental Death and Dismemberment Insurance On-going training opportunities If you are looking for an opportunity to become a part of a dynamic team of professionals, we invite you to apply today! Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.
    $24-33 hourly Auto-Apply 45d ago
  • Service Advisor

    Martin Automotive Group

    Service advisor job in Ontario, CA

    Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees. Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers * Must have high school diploma or GED * Proven record of achieving exceptional Customer Satisfaction * At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience * Above average energy level * A desire for a long term career with a growing organization * Bilingual preferred but not required * Personal and professional integrity
    $37k-67k yearly est. 35d ago
  • Service Advisor

    Oremorautomotive

    Service advisor job in Temecula, CA

    Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some of the top dealership in the nation. This is your chance to have a career opportunity with huge earning potential. We offer industry leading benefits along with an incredible culture that focuses on a work/life balance, teamwork, chemistry, and a family atmosphere while always looking at promoting from within our organization. Our focus is on team member satisfaction while creating the best luxury experience for our guests and partnering up with our community. SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong desire to succeed with no complacency. Teamwork and team chemistry is a very important part of our culture. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Our ideal candidate has the following: High School diploma or GED. Service Advisor experience necessary. Must be a Certified Service Consultant. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. Excellent customer service skills. Confident and outgoing personality. Professional appearance and great communication skills. So, if you are all of these and self-motivated and have a willingness to continuously prospect to sell/service the Lexus brand please apply!! In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned. Qualifications OUR IDEAL CANDIDATE SHOULD HAVE THE FOLLOWING Service Advisor experience necessary. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Must be a Certified Service Consultant. Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance-based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Lexus or High Line experience a PLUS! Bilingual a PLUS!
    $37k-66k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Oremor Automotive Group

    Service advisor job in Temecula, CA

    Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some of the top dealership in the nation. This is your chance to have a career opportunity with huge earning potential. We offer industry leading benefits along with an incredible culture that focuses on a work/life balance, teamwork, chemistry, and a family atmosphere while always looking at promoting from within our organization. Our focus is on team member satisfaction while creating the best luxury experience for our guests and partnering up with our community. SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong desire to succeed with no complacency. Teamwork and team chemistry is a very important part of our culture. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Our ideal candidate has the following: High School diploma or GED. Service Advisor experience necessary. Must be a Certified Service Consultant. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. Excellent customer service skills. Confident and outgoing personality. Professional appearance and great communication skills. So, if you are all of these and self-motivated and have a willingness to continuously prospect to sell/service the Lexus brand please apply!! In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned. Qualifications OUR IDEAL CANDIDATE SHOULD HAVE THE FOLLOWING Service Advisor experience necessary. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Must be a Certified Service Consultant. Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance-based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Lexus or High Line experience a PLUS! Bilingual a PLUS!
    $37k-66k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Lithia & Driveway

    Service advisor job in Riverside, CA

    Dealership:L0739 DCH Subaru of RiversideDCH Subaru of RiversideNow Hiring - Service Advisor Pay: $5k-$12k Monthly Schedule: Full Time Department Hours: Monday-Saturday 9am-8pm, Sunday 10am-7pm Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Communicate additional repair and service needs to the customer based on vehicle inspection. Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses. Qualifications: Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross Profit & Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. The Monthly Estimated Earnings Range is $5,000.00-$12,000.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
    $37k-66k yearly est. Auto-Apply 25d ago
  • Service Advisor

    Toyota of Riverside 4.3company rating

    Service advisor job in Riverside, CA

    Job Title: Service Advisor Department: Service Reports to: Service Manager The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Pay : Commissions earned, starting at $67,200 yearly. Essential Duties & Responsibilities: * Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. * Communicate with customer to determine the nature of their mechanical problem(s). * Obtain accurate customer and vehicle data. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. * If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be specific. * Notify dispatcher of incoming work. * Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. * Establish each customer's method of payment. Obtain approval of credit, if necessary. * Obtain customer's signature on repair order; provide customer with a copy. * Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. * Handle telephone inquiries regarding work in process and appointments. * Compare final invoice with original repair order. * Analyze quality control report to ensure that work is completed as requested to reduce comebacks. * Deliver vehicle to customer and answer any questions. * Maintain follow up program on additional items found in need of repair. * Attend meetings as scheduled. * Establish and maintain good working relationships with customers to encourage repeat and referral business. * Ensure that work stations are kept clean. * Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. Please apply in person with Joseph Aghassi or Robert Connelly.
    $67.2k yearly 31d ago
  • Service Advisor

    Hardin Automotive Group

    Service advisor job in Irvine, CA

    Service Advisor Job Description Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Meet requirements of the state and federal law for automobile repair and consumer protection. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Job Requirements: Two or more years of previous experience as a service advisor. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program. Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The "Apply Now" Button
    $37k-67k yearly est. 49d ago
  • Service Advisor

    Tuttle-Click Automotive

    Service advisor job in Irvine, CA

    Benefits * Family owned & operated since 1946 * Employee Appreciation Day * Flexible Schedules * Competitive Salary * Medical Plan * Dental Plan * Life Insurance * Paid Holidays * Paid Time Off * 401(K) w/ Employer Contribution * In House Training * Employee Assistance Program * Wellness Program * Educational Assistance for Dependents * Employee Discounts on Sales, Service & Parts * Shoe assistance program for Service Department Compensation: The Service Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50 and $90.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Responsibilities * Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. * Ensure the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently. * Answer technical questions about vehicle problems, warranties, services, and repairs. * Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle problems, order parts and tools as necessary. * Oversee administration of warranty claims as well as training and supervising of service department. * Reinforces company policies and adheres to company standards. * Encourages compliance with applicable laws and regulations. * Maintain good working relationship with factory(s) and foster positive employee relations. Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of positive customer satisfaction results * Team oriented and self-motivated * Able to work with little supervision * Valid driver's license and insurability by employer's carrier About Us The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona. Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles. Customer service is our number one priority, therefore we setup our staff with adequate training. Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores. If you'd like to be a part of a team that goes above and beyond, we welcome you to apply! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
    $37k-67k yearly est. 31d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in Irvine, CA

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 92618
    $40k-80k yearly 60d+ ago
  • Police Services Dispatcher

    City of Santa Ana, Ca 4.7company rating

    Service advisor job in Santa Ana, CA

    The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
    $32k-40k yearly est. 13d ago
  • Family Service Advisor

    Northstar Memorial Group 4.4company rating

    Service advisor job in San Diego, CA

    Join NorthStar as a Family Service Advisor (Sales) at Greenwood Memorial Park, San Diego, CA At NorthStar, were redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor at San Diego, CA. You wont just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful. What We Look For * Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during lifes most sensitive moments. * Creatively, we value innovation. Youll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways. * Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative salesanticipating needs and delivering results. What You Can Expect * Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance. * Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life. * Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free. * Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations. Compensation that reflects your character and drive! Exceptional Total Rewards Package * Uncapped Commission Program You control your income * Comprehensive Insurance Options * Medical, Dental, Vision * Life & AD&D * Disability Coverage * 401(k) with Company Match * Tuition Reimbursement * Funeral & Cemetery Benefits * Employee Referral Bonuses * Recognition Programs & Annual Awards Trips Requirements * Must successfully pass a criminal background check. * Possess a valid drivers license with a clean motor vehicle record (MVR). We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #sales #INDCORE1
    $37k-55k yearly est. 28d ago

Learn more about service advisor jobs

How much does a service advisor earn in Temecula, CA?

The average service advisor in Temecula, CA earns between $28,000 and $86,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Temecula, CA

$49,000

What are the biggest employers of Service Advisors in Temecula, CA?

The biggest employers of Service Advisors in Temecula, CA are:
  1. Oremor Automotive Group
  2. Hello Subaru of Temecula
  3. Temecula Valley Hospital
  4. GOScH Ford Temecula
  5. Crash
  6. Airstream Inland Empire
  7. Oremorautomotive
  8. Sun Auto Tire and Service
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