Service advisor jobs in Toms River, NJ - 1,315 jobs
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Customer Service Fundamentals JOB Training Program
Year Up United 3.8
Service advisor job in Trenton, NJ
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Trenton area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelors degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Customer Success
- Business Operations
- Project Management
- IT Support
- Application Development
- Data Analytics
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
$35k-40k yearly est. 4h ago
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Customer Service Representative
Ascendo 4.3
Service advisor job in Freehold, NJ
Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.
Responsibilities:
Customer Support:
Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.
Provide accurate information about service offerings, pricing, scheduling, and service area coverage.
Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc.
Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer.
Documentation and Data Entry:
Maintain accurate customer records, service logs, and documentation of interactions using our CRM system.
Update customer accounts with relevant information, service changes, and billing updates.
Billing and Payments:
Assist customers with understanding billing statements, payment options, and account balances.
Process payments, set up payment arrangements, and manage customer accounts receivable inquiries.
Customer Education:
Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives.
Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability.
Cross-functional Collaboration:
Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues.
Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement.
Requirements:
Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries.
Excellent communication skills (verbal and written) with a strong customer service orientation.
Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite).
Strong problem-solving skills with the ability to handle challenging situations professionally and calmly.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively.
Preferred Qualifications:
Knowledge of waste management practices, recycling processes, and environmental regulations.
Previous experience using waste management software or ERP systems.
High school diploma or equivalent; additional education or certification in customer service or related fields is a plus.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Edward Beller
$31k-36k yearly est. 5d ago
Customer Service Associate
CK Hutchison Holdings Limited
Service advisor job in Trenton, NJ
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Job Title: Customer Service Associate
.
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1071 Whitehorse Avenue, Hamilton, NJ 08610
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$27k-37k yearly est. 5d ago
Service Advisor - Holman Infiniti
Holman 4.5
Service advisor job in Maple Shade, NJ
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman Infiniti
is currently seeking a highly motivated; customer focused
ServiceAdvisor
to join our growing team!
What will you do?
The ServiceAdvisor will visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customers
Interact with customers to determine immediate service needs
Use a consultative approach to educate customers on services and products
Serve as a liaison between technicians and customers
Provide excellent customer service by demonstrating our mission and values
What are we looking for?
High School Diploma
1+ year experience working in a serviceadvisor or express serviceadvisor role
Highline experience strongly preferred
Current valid driver's license and the ability to operate an automobile
Excellent communication skills and ability to be a team player
Ability to work Saturday
#LI-GC1
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact
*************
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$3k-10k monthly Auto-Apply 2d ago
Service Advisor (Keyport)
Tom Ford 4.8
Service advisor job in Keyport, NJ
ServiceAdvisor
Keyport, NJ / Exit 117 GSP
Are you looking to be part of a dynamic, family-owned dealership with a passion for exceptional customer service? Join our team at Tom's Ford, one of the largest and most trusted service centers in the area! We're proud to be an award-winning dealer known for our outstanding customer satisfaction. We're seeking a serviceadvisor to help us continue our tradition of excellence, providing top-tier service to our loyal customers.
Why Join Us?
Award-Winning Service: We are proud to be recognized for our commitment to customer satisfaction and continue to set the standard in the industry.
Family-Oriented Culture: At Tom's Ford, we value our employees and treat each one like family. We work together to create a positive, inclusive, and supportive work environment.
Long-Term Career Opportunity: We are looking for someone who wants to build a long-term career and grow with us.
Great Team: Join a team of dedicated professionals who work hard to provide excellent service and create lasting relationships with our customers.
Responsibilities:
Greet and assist customers in a friendly, professional manner.
Advise customers on vehicle service needs, providing accurate estimates and recommendations.
Coordinate with the service team to ensure timely completion of repairs and maintenance.
Keep customers informed about the status of their vehicles and any changes to the service schedule.
Maintain a clean and organized work environment.
Ensure customer satisfaction through exceptional service and follow-up.
Qualifications:
MUST HAVE FORD EXPERIENCE
Previous experience as a serviceadvisor or in an automotive service-related role preferred.
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Strong attention to detail and organizational skills.
Positive attitude and a passion for helping others.
A team player with a strong desire for long-term career growth.
What We Offer:
Great Pay - Competitive salary and bonus opportunities. Salary range $80,000 - $135,000
401(k) with Company Contribution -
Family Health Care
Work-Life Balance - No Saturdays and no late nights after 5 pm.
Opportunity for career advancement within our growing dealership.
Ongoing training and development to help you succeed.
If you're looking for an exciting opportunity to grow your career with a respected, family-owned dealership and a top-tier service center, we would love to hear from you! Join our award-winning team today!
Please send your resume to *******************
*This position may be eligible for medical/dental/vision insurance, life insurance, 401k and ancillary insurance depending upon the terms of each plan*
$80k-135k yearly Auto-Apply 60d+ ago
Service Advisor
Open Road Auto Group 4.3
Service advisor job in East Brunswick, NJ
Open Road Mazda
Great People - Great Product - Great Techs
High Volume
ServiceAdvisor
Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road's standards.
ServiceAdvisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. As a driver's personal link to the Aftersales department, the ServiceAdvisor establishes a critical and ongoing relationship with our clients.
What You Do
Inspect vehicles and apply proper resources to accurately identify and verify clients' service needs. Record them along with current vehicle and client information on the repair order.
Interact with customers to determine immediate service needs
Serve as a liaison between technicians and customers
Provide excellent customer service experience
Use a consultative approach to educate customers on services and products
Support center goals for service by generating:
High sales of services, parts, and accessories.
Repeat new vehicle sales by providing a premium Aftersales experience for each client.
Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Write and verify accurate repair orders and include supporting documentation.
Administer new and used vehicle warranty repairs in accordance with warranty specifications.
Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery.
Perform a consultative vehicle delivery with client when work is completed.
Supervise cleaning and preparation of new and used vehicles.
Build and maintain knowledge of products and services via on-the-job training and participation in educational and development programs.
Meet requirements of state and federal law for automobile repair and consumer protection.
Successful Attributes and Skills
Excellent communication skills and ability to be a team player
Ability to minimize and redirect customers frustrations
Technically knowledgeable, experienced, or trainable on product line
Outgoing and patient personality with good client relations ability
Professional appearance
Excellent communication capability
Strong organizational skills
1+ years of ServiceAdvisor experience
Technical certification a plus
Manufacturer certifications a plus
Proven track record
Ability to supply CSI Reports and Productivity Reports
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”.
With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:
Medical, Dental and Vision Plans
Vacation Time
Personal Time
Short and Long Term Disability
Life Insurance
401(k) Retirement Plan with employer match
Manufacturer Certifications
Leadership Training Programs
Vehicle Purchase Discounts
Wellness Initiatives
Volunteer Time
$49k-87k yearly est. Auto-Apply 19d ago
Service Advisor
Freedomroads
Service advisor job in Berlin, NJ
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 6d ago
Power Systems Field Service Advisor - Piscataway, NJ
Foley, Inc. 4.1
Service advisor job in Piscataway, NJ
Takes incoming phone calls as needed and completes service request forms.
Schedules service technicians to jobs.
Communicate with technicians to facilitate work.
Review service calls in D365 and prepare work orders for closing.
Manages resources in service department to complete work in a timely manner.
Communicates with customers to coordinate services and ensure customer satisfaction.
Manages technicians to meet department and company standards.
Adhere to COD Policy, Credit Approval Process, Engine Warranty Policy and Procedures.
RECOMMENDED QUALIFICATIONS:
High School Diploma or equivalent required.
Minimum 3 years experience in the engine, truck or heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Excellent communication and interpersonal skills; both verbal and written.
Strong time management skills, ability to work independently and multi-task effectively in a fast-paced environment.
Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software.
Equal Opportunity Employer
Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veteran
$37k-58k yearly est. Auto-Apply 60d+ ago
Service Writer
Eastern Lift Truck Co Inc. 4.2
Service advisor job in Piscataway, NJ
Eastern Lift Truck Co. Service Writer Currently, we are seeking a Service Writer to support our Piscataway, New Jersey location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Prepare service quotes
Answer service calls
Open and close work orders
Billing and invoicing
Set-up and maintain customer profiles in company database
Interact with service technicians and managers to create maximum synergy, coordination, and cooperation
Responsible for being a positive leader in helping the department work towards its goals
Responsible for providing a high level of customer service to our customers
Requirements:
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Pleasant phone demeanor
Proficient with Microsoft Word and Excel
Exceptional skills for communicating interpersonally through written & verbal means to co-workers, transportation carriers, and customers
Ability to respond promptly to customer requests and needs, check product order availability, and provide superior customer satisfaction
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
Compensation:This position is paid hourly with a pay range of $30.00/hr - $36.00/hr. Compensation is based on experience
Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul' of the company.
Find out more at: ************************
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
$30-36 hourly 2d ago
Automotive Customer Service Advisor - 3994
Tupeloms
Service advisor job in Manahawkin, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$30k-38k yearly est. 2d ago
Automotive Service Advisor
Johnson Ford 4.4
Service advisor job in Burlington, NJ
Exciting Opportunity at Johnson Ford of Burlington, NJ!
Are you passionate about customer service and automobiles? Join our team as a ServiceAdvisor and embark on a rewarding career with Johnson Ford, a proud member of the Burlington community! With new ownership bringing fresh energy and opportunities, we are expanding our team and looking for dedicated individuals like you.
Position: ServiceAdvisor
Location: Burlington, NJ
Schedule: Monday thru Friday, Alternating weekends
Why Join Us?
Work-Life Balance: Enjoy alternating weekends off, allowing for quality time with family and friends.
Career Growth: Thrive in a supportive environment with opportunities for advancement and professional development.
New Ownership: Experience the excitement of being part of a dealership revitalized under new management, committed to excellence and community.
Key Responsibilities:
Serve as the liaison between customers and our expert service technicians, ensuring a seamless service experience.
Provide accurate estimates and recommendations, demonstrating your knowledge of Ford vehicles and services.
Build lasting relationships with customers, fostering trust and loyalty through exceptional communication and service.
Qualifications:
Previous experience in automotive service advising or a related customer service role preferred.
Strong communication skills and a passion for helping customers with their vehicle service needs.
Knowledge of Ford vehicles and dealership operations is a definite plus.
Join Our Team: If you're ready to take your career to the next level with a dynamic team in a supportive environment, apply today! Johnson Ford of Burlington is committed to creating a workplace where you can thrive professionally while delivering top-notch service to our valued customers.
Discover the Johnson Ford Difference - Apply Now! Be a part of our journey as we redefine excellence in automotive service in Burlington, NJ. Join Johnson Ford and drive your career forward with us!
Justin Schreck
Service Manager
************ ext 345
$33k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Cherry Hill, NJ
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-35k yearly est. 7d ago
Automotive Service Advisor - Main Shop
Burns Honda 4.2
Service advisor job in Marlton, NJ
Job DescriptionBurns Honda has been a trusted name in South Jersey since 1973. For more than 50 years, customers have turned to us because they know they'll be treated with respect, honesty, and real care. We're South Jersey's #1 Honda store, and our service team plays a major part in keeping that reputation strong.We're looking for an experienced ServiceAdvisor who takes pride in helping customers, communicates clearly, and understands the responsibility that comes with being the face of a service department. This is a place where high expectations are standard, support is strong, and doing things the right way matters.What You'll Do
Guide customers through their service visit from the moment they arrive. Greet them with confidence, check them in accurately, review their concerns, and keep them updated throughout the day. Return every call, text, and email promptly. Work with our technicians, track progress, and make sure every customer feels valued, informed, and respected.What You'll Bring
• Prior serviceadvisor experience
• Strong customer experience skills
• Clear communication in person, by phone, and through text and email
• Consistent and timely follow-up
• Professional presence in a fast-paced environment
• Respect for process, accuracy, and accountability
• Ability to multitask without losing composure
• Positive attitude and proven work ethic
Why Join Burns Honda?
• Four-day workweek for stronger work-life balance
• Family-owned and trusted since 1973
• South Jersey's #1 Honda store
• Strong customer loyalty and high traffic
• Honda-certified service center
• Leadership that supports growth and development
• Training and advancement opportunities
• Competitive pay plan
• Full benefits
• Paid time off
• 401(k) with company match
• Long-term stability at a dealership that continues to grow If you're experienced, reliable, and committed to treating customers like they matter, you'll thrive here. Burns Honda is a place where your work is valued and your career can grow. We'd like to meet you.Compensation: Earn between $50,000-$150,000 per year. Pay is based on a base hourly rate + a Monthly Bonus based on % of Sales, Customer Satisfaction, and Performance Standards.Benefits Include:Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time-in-service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.
Submit to and successfully complete MVR, background check, and pre-employment drug test
$40k-53k yearly est. 21d ago
Service Writer (Heavy Duty Truck and Bus Repair Shop)
On-Site Fleet Service 3.7
Service advisor job in Lakewood, NJ
Job DescriptionJob Summary Family owed Medium-Heavy Duty Truck Repair Company currently seeking an Administrative Assistant to work together with Shop Manager to complete daily clerical and billing tasks. Responsibilities and Duties
Answer phones and intake of incoming jobs.
Input all ordered parts on customer invoices and input of stock orders into system.
Keep track of and return parts and cores to vendors and acquire credits for return.
Open work orders when customers drop off trucks with details of complaints and work needed.
Ordering of parts and obtaining parts quotes.
Send emails to customers and vendors as needed.
Call for job approvals and purchase orders.
Input estimates online to Fleet Management Companies to obtain approvals.
Process customer payments by checks, credit card, or other transactions.
Keep office clean and organized.
Cover for Manager when out of office.
Assist with preparation of estimates.
Prepare invoices with detailed technician write-ups.
Set up vehicle tows and sublet services.
Print daily parts and revenue reports and input on spreadsheets.
Qualifications and Skills
Microsoft Office and other computer experience.
Must have a High School Degree
Knowledge of automotive and truck parts is helpful but not necessary.
Detail-oriented with a keen sense of urgency.
Excellent people skills and a professional appearance.
Excellent organizational and time management skills.
Ability to multi-task and work in a fast-paced environment is desirable.
Company Benefits and Perks
Comprehensive Health Benefits including Dental and Vision
401k Plan
Paid Holidays and Vacation Schedule
Company provided Life Insurance Policy
If you are seeking a career in an organization that offers growth, and treats people with respect, inquire today.
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$34k-47k yearly est. 7d ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Trenton, NJ
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 17d ago
Service Dispatcher
Thomas Edison Electric Inc.
Service advisor job in Newtown, PA
Job Description
SERVICE DISPATCHER
Thomas Edison Electric - Newtown, PA
Some people schedule appointments.
Others run the day with the precision of mission control - keeping the team moving, the clients informed, and the chaos out.
This role is for the second kind of person.
This is not a simple coordinating job.
This is the heartbeat of daily operations.
If you think in routes and priorities...
If you thrive in fast-moving environments...
If you bring order where others see overwhelm...
You may be the dispatcher we're looking for.
What You Will Own
You won't just "book calls." You will control the flow of the entire day.
Your mission is simple: Right tech. Right job. Right time. Every time.
You will:
Build and manage the daily schedule
Assign technicians based on skill, urgency, and location
Communicate throughout the day to clear roadblocks
Deliver proactive updates to clients
Adjust quickly when emergencies arise
Track daily KPIs and protect productivity
Support next-day readiness and after-hours flow
Work closely with Service Managers, Install, & Client Experience teams
This role is for someone who finds clarity in complexity.
Who This Is For
This role fits someone who:
Has 1-2+ years of dispatch or coordination experience
Stays calm under pressure
Communicates clearly and professionally
Understands home-services work (HVAC/electrical/plumbing preferred)
Learns software quickly
Juggles multiple priorities with accuracy
Values speed, service, and order
Compensation & Schedule
Pay Range: up to $27/hr depending on experience Compensation includes hourly pay + spiffs Schedule: Full-time, Monday through Friday, some weekend days
What Your Life Looks Like Here
Six months from now, you'll be working in a company where:
Your health and vision are fully covered
You're building retirement with a 401(k) + 4% match
You receive paid time off and paid holidays
Your accuracy and ownership are recognized
You work with a team that values professionalism and precision
Future Growth - What Your Life Will Look Like
This is not a dead-end coordinating job. This is a launchpad.
As you master this role, your opportunities grow with you. Six to twelve months from now, you won't just be managing the board - you'll be someone the team depends on to set the rhythm for the entire day.
You will have the opportunity to grow into roles such as:
Senior Dispatcher
Dispatch & Scheduling Lead
Operations Support
Client Experience Leadership
The better you become, the more doors open.
$27 hourly 6d ago
Service Dispatcher
Precision Garage Door of North Jersey 4.0
Service advisor job in Plainsboro, NJ
Job Description
We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers.
Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT.
Customer Service/ Dispatcher Description:
Receive incoming service requests from customers, technicians, or sales representatives.
Efficiently schedule service appointments based on technician availability and geographic location.
Maintain clear and professional communication with customers regarding appointment times and any delays.
Confirm appointments with customers and provide estimated arrival times.
Input data into the dispatching software or system, ensuring data integrity.
Monitor and manage technician availability and workloads.
Handle emergency service calls promptly and effectively, dispatching technicians as needed.
Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions.
Scheduling door estimates
Why Precision Overhead Garage?
Don't miss out on this incredible opportunity to kickstart your career with a thriving company.
We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time.
Awesome perks including
:
Bonus opportunities
Paid Training
Company events
Breakfast and snacks.
Growth opportunity and career path
Customer Service/ Dispatcher Requirements:
Bilingual proficiency in English and Spanish is a plus
High school diploma or equivalent.
Previous experience in dispatching or customer service is a plus.
Strong organizational and multitasking skills.
Excellent communication and detailed oriented skills.
Proficiency in using scheduling and dispatching software.
Ability to work well under pressure and adapt to changing priorities.
Knowledge of the garage door industry is a bonus but not required.
Join our team and be a part of our mission to provide exceptional garage door services to our customers!
$36k-44k yearly est. 2d ago
Service Dispatcher
Ray Catena Auto Group 4.2
Service advisor job in Freehold, NJ
About Us
The Ray Catena Automotive Group considers it an honor to serve their customers. For nearly 60 years, Ray Catena has held steady to a core philosophy of putting customers first. In turn, he has built a network of more than 20 dealerships and service centers on this foundation. Mr. Catena's New Jersey and New York luxury car dealerships represent some of the finest automotive brands on the market today. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) Plan
Paid Sick Time
Paid Vacation
Full Gym
State of the art facilities + Some of the largest in the country!
Responsibilities
Delegate service department repair orders to appropriate technicians depending on skill set
Keep a detailed list of all repairs in progress to confirm expedited completion
Keep serviceadvisors and service manager updated on all repairs in progress
Work with sales managers on all internal vehicle reconditioning work flow through the shop
Work with QC associate to ensure all road testing and quality control checks are completed
Qualifications
A minimum of three years experience in related position
Strong communication skills and even demeanor
Able to follow directions and goals
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$33k-42k yearly est. Auto-Apply 5d ago
Service Dispatcher
Meenan Oil Co LP 4.0
Service advisor job in Newtown, PA
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
$28k-36k yearly est. 2d ago
Automotive Customer Service Advisor - 3988
Tupeloms
Service advisor job in Cinnaminson, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does a service advisor earn in Toms River, NJ?
The average service advisor in Toms River, NJ earns between $38,000 and $132,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Toms River, NJ
$71,000
What are the biggest employers of Service Advisors in Toms River, NJ?
The biggest employers of Service Advisors in Toms River, NJ are: