Service advisor jobs in Trenton, NJ

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail

Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Key Requirements and Technology Experience: - HS Diploma or GED with 2 years of customer service experience Must have strong verbal and written communication skills. Call center experience is preferred Healthcare industry experience Medical background helpful Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

MUST BE FLUENT IN FRENCH; CONTRACT TO HIRE OPPORTUNITY Key Responsibilities: Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information Managing order flow from order acquisition to order entry in compliance with agreed trade terms Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue Managing backorders ensuring a clean sheet Managing goods returns in compliance with agreed trade terms Acting as customer's first point of contact in case of commercial, logistics, product claims Supporting sales events such as Sales Campaigns, brands/product presentations, customer onsite training, customer visits, etc. through active participation in both organizational preparation and execution Issuing sales/customer-related reporting to the benefit of both sales team and customer Implementing and enhancing customer service-related procedures, processes and systems Participating to ad hoc sales-related activities and/or projects Experience: 2 years of work experience in a B2B customer service environment preferred Proven customer facing experience Sales experience within a controlled environment of advantage Experience with SAP implementation of advantage Good business knowledge of order-to-cash flows. Working knowledge of Incoterms and customs rules. Fluent in English; French and Spanish a plus Working knowledge of Incoterms and customs rules Good knowledge of sales principles and methods Good working knowledge of Office Pack (Excel, Power Point, Word) Team player Customer-oriented

The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Service Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise. This position may be required to work weekends, some holidays, and peak sales periods. Responsibilities Take in client repairs and enter into Hamilton's proprietary repair system. Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done. Utilize pre-set pricing guides to estimate repair costs at the point of take-in. Ensure proper processes are followed throughout the entire take-in interaction. Properly document client property, file appropriately, and update systems as needed. Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations. Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction. Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner. Follow up with clients as-needed to inform them of repair status. Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information. Coordinate data entry, reports, appraisal information and follow-up to clients and vendors. Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery. Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers. Skills Basic computer proficiency and ability to learn proprietary back-end systems. Commitment to company standards and values. Ability to multi-task and to work with a diverse client base. Ability to stay composed and collected under pressure, or in client-facing situations. Excellent product knowledge, client service and problem resolution skills. Excellent verbal and written communication skills. Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums. Strong organizational skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Ability to work collectively with team members. Ability to handle and work with high value merchandise. Education & Experience High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted. Experience in high-end jewelry or luxury environments. Experience in high-end client service roles. Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS). Physical Requirements Physical activity not limited to: reading, writing, walking, walking up and down stairs, standing, sitting, kneeling, lifting up to 25lbs.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 4-7 years Additional Information Route 1 Hyundai hires exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. This isn't another job but a chance for you to take control of your future and your career. Our teams develop and grow from within through training, mentorship, and self-motivation. With the right attitude and work to back it up, Route 1 Hyundai is a place to build your future your way. About Us: We offer our Service advisors Commission paid weekly, CSI bonuses, and monthly spiffs Employee purchase program on both new & pre-owned cars Employee Parts & Service Discounts Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability We offer a company-matched 401K Paid time off, Vacation, Sick/Personal time Ongoing training and development What You'll do each day: Check in each client with a detailed vehicle walk-around in the service drive using a tablet, review open campaigns & recalls, and the client's requested services. This may include declined work from a previous visit. Meet or exceed targeted sales goals & the targeted customer satisfaction index Document vehicle problems by listening to customers describe them and by asking probing questions. Maintain contact with customers throughout the day- keeping customers informed of the status of their vehicle repair (i.e. 10:00 am, 2:00 pm & 4:00 pm updates). This will be done via text, email, and/or phone calls. Communicate the cost of repairs, including parts & labor. Contact warranty companies as needed and collect all balances. Monitor your customer's vehicle throughout the day, ensuring repairs will be completed on or before the promised time. Properly document the customer's declined repairs, additionally, review any past declines for discussion with the customer on their current visit. Educate customers on the values and benefits of proper vehicle maintenance, i.e., reducing carbon footprint, improving fuel economy, and extending the life of their vehicle. Schedule follow-up visits and remind customers of our Customer Service Surveys. About you: 3+ years as a service advisor/writer 3+ years of customer service Service Scheduler experience is a plus Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Employment Position: Full Time Salary: $69,000.00 - $165,000.00 Yearly Salary is negotiable. Zip Code: 08852

Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters. What You Can Expect: * Professional Growth: Career development, mentorship, and opportunities to advance. * Work-Life Balance: Hybrid positions and comprehensive wellness benefits. * Meaningful Work: Support the advancement of quality health care globally. Why Intealth? Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives. SOME OF OUR PERKS & BENEFITS! * Salary starting at $26.00 Hourly * Robust Medical, Dental & Vision from top providers * 12% Employer Contribution to your 403(b) * Tuition Reimbursement & Wellness Program * Generous PTO * Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide. About the Role You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment. Key Responsibilities: * Support applicants through the EPIC and Certification process. * Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately. While delivering exceptional customer service. * Interpret and explain complex policies and procedures in a clear and concise manner. * Partner with internal teams to ensure first-call resolution and clear communication. * Guide applicants through billing, fee inquiries, and troubleshooting within the online portal. * De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions. * Use sound judgment to determine when cases should be escalated. About You Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do? Qualifications: * Bachelor's degree or equivalent experience required. * 1-5 years of professional customer service experience. * Proven ability to quickly learn and apply complex information. * Strong problem-solving and multitasking skills. * Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously. Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!

Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters. What You Can Expect: Professional Growth: Career development, mentorship, and opportunities to advance. Work-Life Balance: Hybrid positions and comprehensive wellness benefits. Meaningful Work: Support the advancement of quality health care globally. Why Intealth? Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives. SOME OF OUR PERKS & BENEFITS! Salary starting at $26.00 Hourly Robust Medical, Dental & Vision from top providers 12% Employer Contribution to your 403(b) Tuition Reimbursement & Wellness Program Generous PTO Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide. About the Role You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment. Key Responsibilities: Support applicants through the EPIC and Certification process. Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service. Interpret and explain complex policies and procedures in a clear and concise manner. Partner with internal teams to ensure first-call resolution and clear communication. Guide applicants through billing, fee inquiries, and troubleshooting within the online portal. De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions. Use sound judgment to determine when cases should be escalated. About You Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do? Qualifications: Bachelor's degree or equivalent experience required. 1-5 years of professional customer service experience. Proven ability to quickly learn and apply complex information. Strong problem-solving and multitasking skills. Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously. Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!

Takes incoming phone calls as needed and completes service request forms. Schedules service technicians to jobs. Communicate with technicians to facilitate work. Review service calls in D365 and prepare work orders for closing. Manages resources in service department to complete work in a timely manner. Communicates with customers to coordinate services and ensure customer satisfaction. Manages technicians to meet department and company standards. Adhere to COD Policy, Credit Approval Process, Engine Warranty Policy and Procedures. RECOMMENDED QUALIFICATIONS: High School Diploma or equivalent required. Minimum 3 years experience in the engine, truck or heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Excellent communication and interpersonal skills; both verbal and written. Strong time management skills, ability to work independently and multi-task effectively in a fast-paced environment. Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software. Equal Opportunity Employer Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veteran

Job Title: Customer Service Desk Assistant Reports to: Front End Manager Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Other duties as assigned Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time Benefits: Paid Vacation / Holidays Employee discount 401K with Company match-if eligible

SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations. Job Description Position: Sales, Service Delivery Consultant Location: Philadelphia Description: Primary Responsibilities: Develop High-Level (Level 0) and Low-Level (Level 1 and 2) process flows for either Sales or Services Delivery/Order Management portion of the service fulfillment process for either a telecom data product or a telecom voice product Develop Business Requirements/User Stories for new features, improving existing processes, or developing new processes Participate in sprint grooming to drive refinement and alignment of requirements Support the development of Usability and User Interface requirements and End User Content documentation Drive alignment with stakeholders on the business process and requirements Leverage existing templates and tools to create deliverable and maintain process flows in Visio Conduct transition of knowledge & deliverables upon completion of scope of work and prior to roll off Required Skills: At least 5 years of experience in a Telecom ((MSO, CLEC, IXC, RBOC, etc.) environment focused on the development and/or implementation of Sales, Service Delivery and Service Assurance processe Experience with voice and data products a must Knowledge of Enterprise OSS/BSS architectures Proficiency with Visio, PowerPoint, Word and Microsoft Project Excellent written and oral communication skills Familiarity with Agile Software Development methodologies a plus Knowledge of process standards and frameworks within the Telecommunication industry is a plus ROLES: 1) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of sales, pricing, contract management up to order entry 2) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of order orchestration, provisioning and service delivery Objectives: a. Reduce tool complexity and increase process E2E automation b. Improve management for MACD orders c. Reduce order fall-out d. Simplify user experience (e.g.,, no swivel from one system to another one) 3) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Data) to business requirements/user stories and identify impacts on existing processes 4) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Voice) to business requirements/user stories and identify impacts on existing processes Objectives: a. Ensure new product features/bundling are supported by existing processes b. Ensure easy customer on-boarding c. Ensure alignment with existing processes/standard d. High process automation

Yard Truck Specialists is the nation's premier dealership for spotter trucks and terminal tractors. Headquartered in Philadelphia with additional locations in Harrisburg and Pittsburgh, we sell, rent, service, and rebuild more jockey trucks than anyone, anywhere, because we are backed by the largest truck fleet, the biggest parts inventory, and the best sales and service partners working today. Period. We are seeking a Service Writer for immediate hire to join our Bensalem, PA team. This position requires a person that can multi-task, be well organized, and be able to effectively communicate with our vendors, customers, and management team. Service Writer - A strong customer service skills and a broad knowledge of vehicle service requirements, builds strong relations with customers and assist them by working with the Service Department to meet the needs of our customers. Excellent customer satisfaction a must. Assist customers, technicians and other internal employees with general quoting on service work. Knowledge of standards set by factory to determine and process claims. RESPONSIBILITIES Write up quotes and pre-approved tickets for service department Track progress of quotes sent out Verify, add, and remove parts on tickets Add notation to tickets for work done Open and close tickets Educate customers about the services recommended Submit invoices for POs to customers Assist with promptly answering phone calls within three rings Interact with customers and service technicians daily Review customer accounts and report changes to internal staff Contact customers with any changes regarding promised time and time requirements in detail, and get proper authorization before any additional repairs are performed Works closely with the Service Manager, Shop Foreman, and the Parts Department Evaluate and determine if work being done or requested is warrantable Order parts for service department from Cummins Schedule Cummins work when necessary REQUIREMENTS Previous service writing experience required Proven experience in sales, customer relations, and dealership experience required Excellent customer service skills Problem-solving and listening skills Ability to resolve conflicts in a calm manner Solid computer skills and industry-specific software Truck parts and service background preferred Basic accounting skills Warranty knowledge and factory communication helpful BENEFITS Competitive salary commensurate with experience 401(k) with company match Health insurance (majority paid by company) Dental insurance Vision insurance Life insurance Flexible schedule Referral program Weekly pay schedule Travel expenses Yard Truck Specialists is a proud member of the H&K Equipment Group, a fast-growing network of four operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies' primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment such as yard trucks, lift trucks, railcar movers, and much more. From the nation's busiest ports, to its largest mills, to its biggest infrastructure projects, you'll find our equipment wherever you find materials on the move. Learn more about the power of our teams at yardtruck.com. We are an equal opportunity employer.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Service Writer provides accurate vehicle repair estimates for mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Prepares all relevant estimate paperwork, works with procurement / purchasing to obtain parts and pricing information and works with maintenance teams to ensure work is performed as required. Monitors work processes and outcomes for quality and adherence to estimated timelines and costs. ESSENTIAL RESPONSIBILITIES: Performs basic estimation duties based on compiled information from Mobile Technicians and Customers Monitors repair status, completion timelines, and customer communications related to approved estimates Keeps records of repair details and completes necessary paperwork Follow up on outstanding quotes and prioritize workflow to ensure effectiveness Develops positive working relationships with Estimation team members, internal stakeholders and customers Providing excellent customer service for all internal and external customer calls Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company Review, revise existing and generate additional repair estimates at customers request and specifications Follows job related duties as directed by manager Collect miscellaneous information and parts pricing from various manufacturers and vendors Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling Assists with other duties and special projects as assigned Required Qualifications: (how many years of experience are required for this job?) Education High School Diploma/GED and 3 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 1 years' experience. Experience 2 years experience in service advisement, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role Minimum High School diploma or GED required Experience with DMS systems, preferrably Karmak and Mitchell One or similar. Ability to deliver high levels of customer service and communication capabilities Proficient oral and written communication is mandatory Knowledge/Skills/Abilities Strong communication skills (written, verbal and phone) and customer service skills Experience with (MS Office, emails, typing, etc.)/ software navigation capabilities to generate repair estimates Has a sense of urgency daily; is action oriented; acting with a minimum of planning Ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Maintains professional but friendly demeanor Demonstrates interpersonal and customer service skills Strong communication skills able to communicate clearly and effectively with the ability to effectively interact with all levels within the organization and customers Excellent organizational skills with exceptional follow-through Excellent prioritization skills with strong attention to detail Ability to handle multiple projects in a fast-paced environment Preferred Qualifications Experience as an Estimator in a diesel vehicle service department or dealership environment preferred Proficiency with Mitchell One or similar systems Drug Testing: To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Compensation: Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: · Health, dental, vision insurance starts DAY ONE of employment. · 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. · Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. · Tuition Assistance/Reimbursement · Adoption/Surrogacy assistance · Pet Insurance · Multiple ERG, diversity groups, and company paid volunteer hours. · Employee discounts on new vehicle purchases, cellphone plans, ride Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

99 South Black Horse Pike, Runnemede, NJ 08078 Automotive Service Technician / MechanicTop Techs Earn $100,000 Plus! $2,500 Sign-on Bonus for A and B Level Techs! Shop averaging 650 hours per week! Hiring now for Technicians of All Levels Looking for Techs from New Jersey, Philadelphia or Delaware Work with the best brand in the business! Tool Relocation Flat Rate Pay Earn the Money you Deserve! 40-hour Guarantee. Every Other Saturday! If You Do Not have Service Tech Experience, Please Do Not Apply Walk-in Applicants are Welcome! Business is booming! Now is the perfect time to continue your Automotive Service Technician career with Toyota of Runnemede! Come join us in our state-of-the-art facility. We need Service Techs of all levels. This rewarding opportunity won't last long - apply today! At Toyota of Runnemede, we have a strong and committed sales staff with many years of experience satisfying our customers needs. We treat the needs of each individual customer with paramount concern. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success and offer the most competitive and aggressive pay plan in the area! We offer: Competitive pay plan $2,500 Sign-on Bonus for A and B Level Techs! 40-hour guarantee. Every other Saturday! Shop averaging 650 hours per week! Medical and Dental insurance available Tool relocation Flat Rate Pay Performance-based bonuses Climate-controlled shop 401(k) Paid vacation and holidays Strong team-work environment Responsibilities - Service Technician: Communicate with customers and/or service advisors for a description of vehicle problems, discuss work to be performed, and any anticipated future repairs. Repair / service all vehicle systems such as brakes, A/C, tires, transmission, engine, oil changes, fluid flushes, warranty work, and recalls. Test and adjust required systems to meet manufacturers' performance specifications. Test-drive vehicles, test components, and systems. Keep training up to date. Keep abreast of the federal, state, and local regulations that affect operations; comply with hazardous waste disposal and OSHA Right-to-Know regulations; provide necessary training on these regulations and ethical practices. Be prepared to work extended hours when necessary to achieve goals. Qualifications/Requirements - Service Technician: Experience required Local applicants only Must have own tools Must be able to use a variety of computerized systems Must hold a valid driver's license. Team-oriented, flexible and focused on maintaining a high level of customer service. Computer skills Uphold the highest ethical standards Upload resume and complete online assessment for immediate consideration Applicants must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Customer Service

Job Summary: The eLearning Services Specialist designs, develops, and implements engaging digital learning experiences that support organizational goals. This role creates interactive courses, microlearnings, and multimedia resources, as well as maintains course assets and tracks learner progress in the Learning Management System. The ideal candidate combines instructional design expertise, technical proficiency, and creativity to create accessible and engaging learning solutions. Required Skills and Qualifications: 2+ years of eLearning development and instructional design experience. Proficiency in eLearning content authoring tools. Experience with graphic design software and video/audio editing tools. Strong understanding of instructional design models, adult learning theory, and accessibility standards. Excellent time management and organizational skills. Excellent communication, collaboration, and project management skills. Attention to detail and commitment to producing high-quality work. Preferred Qualifications: Bachelor's degree in Instructional Design, Educational Technology, Multimedia Development, or related field. Knowledge of learning management systems (LMS) content management and system administration. Familiarity with web development tools. Experience in legal, professional services, or corporate environment. Key Responsibilities: Design and create interactive modules, microlearning activities, and job aids using storyboards, SME contributions, and instructional outlines. Develop multimedia components and assessment tools that foster learner engagement and support retention. Collaborate with subject matter experts, trainers, and other team members to ensure cohesive course development. Conduct testing and revisions based on feedback, ensuring compatibility across devices and compliance with accessibility standards. Maintain version control of learning assets; participate in regular revision cycles. Upload, organize, and maintain learning assets in the LMS. Track and report on course usage, learner progress, and completion data using LMS analytics. Manage timelines and due dates to ensure projects are completed on schedule. Stay current with emerging eLearning technologies, trends, and best practices.