A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 2d ago
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CSR/LOT ATTENDANT
Ace Parking Management, Inc. 4.2
Service advisor job in Newport Beach, CA
Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 8d ago
Banking Member Services Consultant
Professional Search Group-OC
Service advisor job in Fullerton, CA
Professional Search Group OC is seeking a dedicated Member Services Consultant (MSC) to join our client's team at their Branch in Fullerton, CA. In this universal role, the Member Services Consultant will provide exceptional service to both new and existing credit union members by addressing their financial needs and recommending appropriate products and services. The Member Services Consultant position requires the ability to multi-task, manage teller duties, and handle account openings, transactions, and general inquiries.
This is a temporary assignment, through March, covering a maternity leave. Professional Search Group OC is proud to partner with a member focused credit union with over 70 successful years in business. Ready to be a part of a great organization?! APPLY!
Member Service Consultant Responsibilities:
• Serve as the initial point of contact for members, assisting with membership applications, account openings, and financial transactions.
• Identify members' financial needs and recommend suitable credit union products.
• Assist with teller responsibilities as needed, ensuring accuracy and efficiency in all transactions.
• Achieve a qualified volume of product referrals while delivering superior membership.
• Provide high-quality service to both internal and external members, ensuring a positive and seamless experience.
Member Service Consultant Qualifications:
• 1+ years of experience in sales, cash handling, and customer service.
• Knowledge of consumer loan products and experience in a sales-oriented environment, preferably in the financial industry.
• Strong communication and member serviceadvisory skills.
• Proficient in computer skills, including word processing and spreadsheet software.
• Ability to follow written and verbal instructions effectively.
Apply for this amazing opportunity today!
Donovan Aranda
Division Manager
562-378-0027
Donovan.aranda@us-psg.com
$49k-105k yearly est. 5d ago
Nutrition Services Professional - POOL
Chino Valley Unified School District 4.0
Service advisor job in Chino, CA
Nutrition Services Professional - POOL at Chino Valley Unified School District Share on X - Application Deadline Until Filled Date Posted 10/23/2025 Contact Nereyda Raygoza ************** 1129 Number of Openings Not Specified Salary Pay Range $20.82 Professional, Nutrition, Application, Coordinator, Service, Business Services, Education
$20.8 hourly 2d ago
Customer Service Specialist
Zenith Search Partners
Service advisor job in Fullerton, CA
Quick overview of this role
.
We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm.
If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding.
What you'll be responsible for
Owning the full lifecycle of customer orders, from entry through fulfillment and delivery
Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities
Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments
Managing documentation tied to orders (SDS, CofA, lot tracking, product details)
Using ERP systems to track orders, inventory, and customer activity
Communicating clearly and professionally with customers, suppliers, and internal teams
Identifying issues early and driving resolution with urgency and accountability
Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment
What we're looking for
Must-haves:
Experience in industrial customer service or order management
Background in industrial or specialty distribution (chemicals a strong plus, but not required)
Comfort managing logistics and domestic freight via brokers and carriers
Strong organizational skills, attention to detail, and follow-through
Confidence to professionally push back on sales when needed to protect operations and customers
Ability to work on-site in the Fullerton, CA area
Nice-to-haves:
Experience in chemical distribution
ERP exposure (Datacor / Chempax or similar systems)
Familiarity with SDS, CAS numbers, and regulated products
Google Workspace experience (Sheets, Docs, Gmail)
Why this role is different
This is a judgment role, not a script-driven CSR position
You'll be trusted to manage priorities, not just process transactions
The team values accountability, teamwork, and clear communication
Office culture is collaborative, professional - and energetic
Compensation & details
Competitive hourly compensation aligned with experience
Full-time, on-site role
Strong benefits and long-term stability with a well-established firm
$33k-43k yearly est. 1d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Service advisor job in Irvine, CA
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Business Operations, Retail
$32k-41k yearly est. 2d ago
Customer Service Representative
Zencon Group Inc.
Service advisor job in Orange, CA
Client is seeking a highly motivated an experienced TEMPORARY - Customer Service Representative (OneCare) (Bilingual Required) (4 open positions) to join our team. The Customer Service Representative (CSR) will be the first line of contact for client's members and providers. The incumbent will assist members and providers with questions related to the OneCare program. The incumbent will provide information regarding eligibility, enrollment, benefits and services to OneCare eligible members and providers.
Position Information:
Department: Customer Service
Work Arrangement: Full Office
Work Schedule: Monday to Friday (9:00 a.m. to 5:30 p.m. with 30 minute lunch)
Duties & Responsibilities:
95% - Program Support
Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
Guides members in understanding and accessing the benefits they are entitled to under Medicare and Medi-Cal, through the OneCare program.
Address member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.
Initiates referrals to both internal/external care management departments and other departments, governments or community agencies.
Participates in departmental phone outreach campaigns on a regular basis.
5% - Completes other projects and duties as assigned.
Minimum Qualifications:
High school diploma or equivalent required. 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Bilingual in English and in one of client's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required.
Preferred Qualifications:
6 months of health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience.
Typing speed of 35 words per minute (WPM).
Knowledge & Abilities:
Develop rapport and establish and maintain effective working relationships with ***'s leadership and staff and external contacts at all levels and with diverse backgrounds.
Work independently and exercise sound judgment.
Communicate clearly and concisely, both orally and in writing.
Work a flexible schedule; available to participate in evening and weekend events.
Organize, be analytical, problem-solve and possess project management skills.
Work in a fast-paced environment and in an efficient manner.
Manage multiple projects and identify opportunities for internal and external collaboration.
Motivate and lead multi-program teams and external committees/coalitions.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Physical Requirements (With or Without Accommodations):
Ability to visually read information from computer screens, forms and other printed materials and information.
Ability to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects, patients and/or equipment 10 to 25 pounds
$32k-41k yearly est. 1d ago
Loan Servicing Associate
Royal Business Bank 4.1
Service advisor job in Los Angeles, CA
Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.
Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes;
Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
Assist customers and staff with loan-related inquiries;
Perform loan account maintenance;
Ensure compliance with all applicable government, investors, and bank regulations;
Perform other duties as assigned
QUALIFICATIONS
EDUCATION: AA degree or equivalent
EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus
SKILLS/ABILITES
Strong interpersonal and customer service skills
Positive attitude
PC proficiency in Microsoft Office
Detail-oriented and follow-through skills.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$36k-43k yearly est. 5d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Service advisor job in Costa Mesa, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$22k-36k yearly est. 60d+ ago
Customer Support Representative
PADI 4.6
Service advisor job in Rancho Santa Margarita, CA
The Technical Customer Support Representative II provides intermediate-level technical support and customer assistance via phone, email, and chat. This role supports customers with product installation, configuration, troubleshooting, maintenance, and general product usage while delivering a high-quality customer experience.
The incumbent applies strong product knowledge, sound judgment, and problem-solving skills to resolve issues efficiently, escalate complex cases as needed, and support continuous product improvement. This position works under moderate supervision and has attained full proficiency within a defined area of responsibility.
This role supports the organization's core objectives, including safe and responsible diver acquisition and retention, member growth, financial sustainability, and global alignment.
WHAT YOU WILL DO
(Other duties may be assigned)
Technical Support & Troubleshooting
Diagnose and identify root causes of customer-reported issues using internal systems, customer data, and collaboration with cross-functional teams.
Provide real-time troubleshooting support during customer interactions and submit service requests to Product & Technology teams when escalation is required.
Coordinate follow-up with customers when issues cannot be immediately resolved, setting clear expectations and timelines.
Educate customers on alternative solutions or workarounds while issues are under review.
Partner with Product teams to provide user SQA testing feedback in support of product and project development.
Customer Experience & Communication
Deliver a high-quality customer experience by actively listening, asking clarifying questions, and accurately assessing customer needs.
Build customer loyalty through timely and effective follow-up on service requests and issue resolution.
Monitor and communicate service request status using tools such as Zendesk and Salesforce.
Serve as an advocate for members and customers by escalating trends or recurring issues to senior team members or relevant departments as appropriate.
Respond to member and consumer inquiries related to eLearning, eCards, online accounts, application status, and related services.
Documentation & Workflow Management
Accurately document customer interactions, including inquiries, actions taken, and outcomes, in designated systems.
Manage assigned workflows, service queues, and membership or student accounts to meet established service levels.
Review, coordinate, and process service requests across all membership levels in a timely manner.
Provide daily reports on assigned processes and performance metrics, as directed.
Team & Department Support
Support departmental workload fluctuations, including ticket management, processing, filing, image verification, callouts, and email support.
Participate in training and continuous learning to maintain proficiency in tools, systems, and products.
Maintain strict confidentiality regarding sensitive customer and employee information.
Adhere to all company policies and procedures, including those outlined in the PADI Employee Handbook.
WHAT YOU WILL NEED TO BE SUCCESSFUL
Education and Experience
High school diploma or General Education Degree (GED) required.
Minimum 1 year of customer service and technical support experience, or an equivalent combination of education and experience.
Technical Knowledge & Skills
Demonstrated analytical skills to diagnose technical issues and determine appropriate resolutions.
Ability to clearly document technical issues, findings, and resolutions.
Proficiency in troubleshooting digital products, applications, and systems.
Working knowledge of Microsoft Office applications.
Experience using Zendesk and Salesforce preferred.
Language & Communication Skills
Ability to read, analyze, and interpret business documentation, technical procedures, and regulations.
Ability to draft reports, business correspondence, and procedural documentation.
Ability to communicate effectively with customers, managers, and cross-functional partners.
Fluency in a second language is a plus.
Reasoning Ability
Ability to apply common-sense understanding to carry out detailed instructions in written, oral, or diagram form.
Ability to solve practical problems and adapt to situations with limited standardization.
Ability to interpret and follow instructions in multiple formats.
Behavior Competencies
Demonstrates professionalism, accountability, and collaboration in support of team objectives.
Follows established procedures and accepts constructive feedback.
Interacts respectfully and effectively with coworkers and customers.
Contributes to a positive, inclusive, and productive team environment.
Other Skills and Abilities
Strong written and verbal communication skills.
Excellent organizational and time-management skills with the ability to prioritize tasks.
Detail-oriented with a high level of accuracy.
Professional phone presence and customer-focused demeanor.
Ability to multitask, adapt to change, and work effectively under pressure.
Strong interpersonal, negotiation, and conflict-resolution skills.
Demonstrated commitment to customer satisfaction and service excellence.
Typing proficiency of approximately 75 words per minute.
Cultural awareness and sensitivity when interacting with a diverse global customer base.
WHO WE ARE
Founded in 1966, PADI has spent nearly six decades shaping the future of scuba diving, consistently raising the bar for the industry we love. We know who we are as a company, yet we continually evolve, keeping our mission fresh, modern, and relevant. One thing that never changes is our commitment to being “The Way the World Learns to Dive.”
With over 30 million divers certified worldwide, more than any other scuba diving agency, we are proud to live our purpose every day: Seek Adventure, Save the Ocean.
We foster a work environment that values individual contributions while thriving on collaboration to achieve shared business objectives. Our leadership team supports a healthy work-life balance through flexible hours and comprehensive benefits.
If this role excites you and you meet the requirements above, we would love to get to know you! Learn more about us at *********************
Please note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's Privacy Notice please go to *********************ccpa-notice
$37k-49k yearly est. 1d ago
Client Services Representative
Venbrook 3.3
Service advisor job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 5d ago
Customer Service Representative
Lumicity
Service advisor job in Los Angeles, CA
Type: Full-Time | Onsite
Compensation: Base Salary $50,000 + Bonus
At Lumicity, we're a specialized recruitment consultancy dedicated to building world-class teams across some of today's most exciting and impactful industries - Technology, Life Sciences, Renewable Energy, and Aerospace.
Our success doesn't stop once a placement is made. We believe in supporting our contractors throughout their assignments to ensure a smooth, positive, and rewarding experience - and that's where you come in.
The Opportunity
We're looking for a Customer Service Representative to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity's clients.
You'll be responsible for ensuring that every contractor's journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won't be processing payroll yourself), and helping resolve any issues that may arise during the assignment.
This is a relationship-driven, service-oriented position ideal for someone who's proactive, organized, and enjoys supporting people in a fast-paced, professional environment.
What You'll Do
Serve as the primary point of contact for contractors once they are placed on assignment.
Ensure timely timesheet submissions and follow up with contractors or clients as needed.
Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments.
Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts.
Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations.
Keep accurate records of communications, status updates, and contractor milestones.
Partner with recruiters and account managers to maintain a positive experience for both contractors and clients.
Support renewal discussions and identify opportunities to strengthen contractor retention.
Who You Are
We're looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities.
A great communicator who builds trust easily and handles sensitive matters with professionalism.
Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed.
Empathetic and solutions-focused, able to navigate challenges calmly and effectively.
Collaborative, comfortable working closely with recruiters, account managers, and operations teams.
Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools.
Experience in customer service, staffing, or contractor management is a plus, but not required.
Why Join Us?
Be part of a fast-growing company with a strong reputation in high-impact industries.
Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention.
Enjoy clear career growth opportunities, with potential to move into account management or operations leadership.
Get hands-on training and mentorship from industry experts.
Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood.
$32k-41k yearly est. 1d ago
Customer Service Lead
The Phoenix Group 4.8
Service advisor job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customer service and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 4d ago
Customer Service Representative
Karen Kane 3.6
Service advisor job in Vernon, CA
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 4d ago
D365 Field Service Consultant + Sap Integration
Itc Worldwide 4.7
Service advisor job in Los Angeles, CA
Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems.
Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions.
Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently.
Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service.
PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps.
SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable).
Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions.
Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system.
Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. Qualifications:
5-8 years of experience in supporting and administering Dynamics 365 Field Service.
Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting.
JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality.
PowerApps: Hands-on experience with PowerApps for app development and automation.
SAP Knowledge: Desirable understanding of SAP for integration and support.
Communication Skills: Effective communication with U.S. clients and internal stakeholders.
Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage.
Certifications: Microsoft Dynamics 365 Field Service certifications are preferred.
Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain.
Documentation: Strong documentation skills to maintain records of support activities.
Proactive Mindset: Initiative to proactively address issues and contribute to system improvements.
Team Player: Collaborative attitude to work effectively with cross-functional teams.
Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information:
SAP Field Service Management with SAP S/4HANA Service A PLUS
Required Certifications:
MB-240 Microsoft Dynamics 365 FIELD SERVICE
PL-200
Base Monthly Salary
Competitive ++
Annual Performance Bonus
$98k-130k yearly est. 60d+ ago
Police Services Dispatcher
City of Santa Ana, Ca 4.7
Service advisor job in Santa Ana, CA
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community.
The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation.
Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment.
Salary listed does not include incentives, some of which are listed below:
Incentive Pay
* Career Development Pay:
* Associate's Degree: 5%
* Bachelor's Degree: 7.5%
* Master's Degree: 10%
* Bilingual: $300
Longevity Pay: (total years of City service) will be assigned at the following benchmarks:
* Completion of 15 years: 2.5% *Completion of 20 years: Additional 2.5%
For more information on incentive pay, please see Articles IV, V & VI of the Santa Ana Police Officers Association (POA) Memorandum of Understanding.
Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately.
* Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services
* Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed
* Dispatches emergency units on the computer aided dispatch
* Maintains contact with all units on assignment to determine status and location
* Provides assistance and explains response procedures
* May coordinate with state, county and other local agencies to provide information and coordinate call responses
* Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office
* Inputs data into calls for service for police response
* Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System
* Tests communications equipment and reports malfunctions
* Performs other functions as assigned
One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below.
Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below
Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings.
Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public.
CHARACTERISTICS OF SUCCESSFUL PERFORMERS:
Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy.
All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE.
Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order):
1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill
2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants)
3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet.
4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position.
5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position.
NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee.
Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination.
Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
$32k-40k yearly est. 29d ago
Design & Customer Service Advisor (Home Improvement Showroom)
Entry Systems Garage Doors & Gates
Service advisor job in Laguna Hills, CA
Entry Systems, a trusted family-owned garage door and gate company serving Orange County since 1972, is hiring a Design & Customer ServiceAdvisor to join our Laguna Hills office.
If you enjoy creating great customer experiences, love design details, and want to work for a stable, local company with a strong reputation, this role is for you.
Pay & Benefits:
$22-$25/hr DOE + commission after 90 days
Full-time, Monday-Friday, 8:00 am-5:00 pm (
no nights or weekends
)
Health insurance, retirement plan, paid vacation, holidays, and sick pay
What You'll Do:
Serve as the first point of contact for garage door sales and design inquiries.
Guide customers through styles, colors, and feature options to help them design the perfect door.
Prepare and follow up on estimates to move projects from interest to installation.
Welcome showroom visitors (5-10 per week) and create a professional, friendly experience.
Answer multi-line phones, schedule service appointments, and process payments.
Maintain accurate customer records and notes in our system.
Stay current on product knowledge and design trends (training provided).
Career Growth:
This role is a great fit for someone who loves connecting with customers and has an eye for design. It's a stepping stone toward showroom design advising, sales, or management within our growing company.
About Entry Systems:
We're an Orange County family business founded in 1972, known for integrity, professionalism, and craftsmanship.
Our mission:
To bring peace of mind to our community through the services we provide with our certified technicians.
Requirements
Required:
5+ years of customer service, office, or inside sales experience
Excellent phone and interpersonal communication skills
Professional, polished presence in person and on the phone
Organized and detail-oriented with strong data-entry accuracy
Comfortable working in a fast-paced, professional environment
Preferred (Nice-to-Have):
Experience in a showroom, design, or home improvement sales setting
Familiarity with preparing quotes, estimates, or proposals
Knowledge of garage doors, gates, or home design industries (a plus but not required)
$22-25 hourly 60d+ ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Carlsbad, CA
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
As a ServiceAdvisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
Position Overview
Working in our state of the art service departments, the ServiceAdvisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe.
What Will I Do Every Day?
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
What are the requirements for this job?
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver's license and an acceptable, safe driving record
This is a commission role with an estimated monthly income of $2-11k.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Employment Position: Full Time
Salary:
$24,000.00 - $144,000.00 Yearly
Salary is not negotiable.
Zip Code: 92008
$24k-144k yearly 15d ago
Winner's Circle - Customer Service
Daveandbusters
Service advisor job in Carlsbad, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 24d ago
Customer Service Advisor
Team Car Care West
Service advisor job in Oceanside, CA
Job Title:
Customer ServiceAdvisor
Compensation:
$17.00 - $17.24
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Customer ServiceAdvisor!
FULL-SERVICE REWARDS:
Biweekly Bonus Incentives
Spot bonuses through our internal rewards program
Opportunities for career advancement
Sundays are closed at most locations
No late nights or early mornings
Full and part-time scheduling is available
Paid time off (PTO) after 180 days
401K plan with company match
DailyPay
Employee discounts
Employee referral and fleet acquisition bonuses
Medical, dental, and vision insurance benefits are available 30 days after the first day of work
PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more
Professional uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
At Jiffy Lube, our mission is to Create Guests for Life. As a Customer ServiceAdvisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career!
WHAT DOES SUCCESS LOOK LIKE?
Greet every guest with a warm welcome and a sincere smile
Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations
Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues
Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles
Communicate with the team and assist with the oil change process as needed
Check and communicate oil levels, part numbers, and repair services with the team
Through training, mastering the menu, products, services, and vehicle specifications
Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life
WHAT IS YOUR ROLE WITHIN THE J-TEAM?
Promote teamwork to ensure timely and accurate guest care during all operating hours
Keep the service center clean and organized
Record all work performed on the repair order
Report safety issues immediately to management
Strictly follow company policies on vehicle care and operation
Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting
WHAT DO YOU NEED?
Previous automotive sales experience is preferred but not required
At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc.
Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Strong communication skills for interacting with guests and team members
A solid work ethic with a positive attitude; self-motivated, reliable, and a team player
Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions
Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting
Willing to work in different temperatures, noisy environments, and around exhaust fumes
Ready to work flexible hours, including weekends and some holidays, depending on the location
Dedicated to following all safety protocols and company policies
Perform other duties as assigned
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
How much does a service advisor earn in Tustin, CA?
The average service advisor in Tustin, CA earns between $28,000 and $87,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Tustin, CA
$50,000
What are the biggest employers of Service Advisors in Tustin, CA?
The biggest employers of Service Advisors in Tustin, CA are: