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Service advisor jobs in Upper Darby, PA - 1,749 jobs

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  • Customer Service Specialist

    Hunter Hamilton 4.6company rating

    Service advisor job in Malvern, PA

    📍 Onsite | Malvern, PA 💰 $26-$28/hr A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service. Onsite role (not remote) Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT What You'll Do Manage and maintain customer orders in SAP Process EDI and standard orders; verify pricing and availability Coordinate with sales, logistics, and operations to ensure on-time delivery Resolve customer issues, complaints, and RMAs with professionalism Track shipments, expedite urgent orders, and communicate updates clearly Keys to Success SAP order management experience 2-4 years of customer service experience (manufacturing/building products preferred) Strong communication, organization, and multitasking skills Customer-focused mindset with strong problem-solving ability
    $26-28 hourly 4d ago
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  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service advisor job in Philadelphia, PA

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 163 Franklin Mills Boulevard, Philadelphia, PA 19154 Share: share to e-mail
    $25k-34k yearly est. 6d ago
  • Team Leader of Client Service

    Corporation Service Co (AKA: CSC

    Service advisor job in Wilmington, DE

    Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: Create an inspiring team environment with an open communication culture Develop key performance indicators and set clear team goals Delegate tasks effectively and set deadlines Oversee day-to-day operations Monitor team performance and conduct performance reviews Handle customer complaints and address escalations with customers Design and implement process and operational policies Full spectrum of employee management, development, and training Motivate team members to achieve objectives Discover training needs and providing coaching Listen to team members' feedback and resolve any issues or conflicts Recognize high performance and rewarding accomplishments Ensure the highest levels of productivity, service, and client satisfaction levels Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: 5 years of leadership experience, preferably in a customer service and compliance industry A proven history of successfully mentoring and developing employees In-depth knowledge of developing and utilizing performance metrics Proficiency with MS Office, especially Excel Tremendous written and verbal communication skills Organizational and time management skills Decision-making skills Excellent change management skills Strong analytical and problem-solving skills Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
    $76k-131k yearly est. 6d ago
  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Service advisor job in Philadelphia, PA

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 5d ago
  • Customer Service Admin

    Agilent Technologies, Inc. 4.8company rating

    Service advisor job in Wilmington, DE

    Handle a high volume of phone calls, chats, and emails in a Call Center environment. Solve problems of limited scope and complexity, taking ownership of customer issues and resolutions. Place phone and written customer orders. Grow and maintain custo Customer Service, Service, Manufacturing, Retail, Customer
    $32k-38k yearly est. 3d ago
  • Customer Service Representative

    LHH 4.3company rating

    Service advisor job in Bensalem, PA

    Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22 hourly 4d ago
  • Customer Service Representative

    Corps Team 4.0company rating

    Service advisor job in Malvern, PA

    Our client, a water technology provider, is seeking a Customer Service Representative for a 4 month contract opportunity located in Malvern, PA. This role is hybrid. Role Overview: Provide order processing and sales-related support to internal and ex Customer Service Representative, Customer Service, Representative, Sales, Retail, Staffing
    $28k-35k yearly est. 6d ago
  • Permanent Part-Time Enrollment Services Associate - Advisement

    Camden County College 4.2company rating

    Service advisor job in Camden, NJ

    Information (Default Section) Title Permanent Part-Time Enrollment Services Associate - Advisement Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance. Location Blackwood Campus Department Strategic Enrollment Days and Hours See Special Instructions Requisition Number Position Goals POSITION GOALS * The Enrollment Services Associate - Advisement will report directly to the Director of Academic Advisement and will promote a positive and successful learning environment for students and campus visitors in an effort to increase student retention, success and completion. As the first point of contact for the Student Services Center, the position will leverage a holistic approach in assisting students with resource referrals, campus policy interpretation, enrollment steps, appointment scheduling and service use, and general campus navigation. * The Enrollment Services Associate - Advisement will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society. Job Description ESSENTIAL FUNCTIONS Provide coverage for the Student Services Center Information Desk, working independently, and using professional judgment to respond to a variety of customer service requests in a friendly manner. Connect students to appropriate academic and student service resources to support student success. Complete Back-on-Track (BOT) administrative and financial tasks in support of the BOT Program Manager. Support students with scheduling and adjusting Student Service Center related appointments and vet student records in advance to ensure compliance with meeting requirements. Provide in person and virtual appointment scheduling support for all services within the Student Services Center and adjacent offices within QLess Tempo. Coordinator virtual advising sessions in support of Professional Advisors and Director. Convey college policy clearly and effectively. Assist students virtually by responding to the advisement department email and providing comprehensive phone assistance to all callers. Participate in ongoing professional development and training. Provide services at all three college locations, both in-person and virtually. Follow all college policies, procedures and processes. Participate in committees, activities, and events as assigned. Comply with all safety, fire, and smoking regulations. Complete all mandatory compliance and safety training as scheduled by Human Resources. Perform all other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS Associate's degree or equivalent credits required. Minimum 1 year of customer service experience required; Community College experience preferred. Excellent customer service skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility. Demonstrated ability to work effectively with a diverse population. Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed. Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed. Ability to plan and prioritize multiple tasks. Demonstrated commitment to professional development and improvement. Valid driver's license, insurance and access to private vehicle required. Benefits Special Instructions for Applicants Standard working hours are AY: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.; Summer: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m. Published Salary Range $20.00 Job Open Date 01/16/2026 Job Close Date Open Until Filled Yes Job Category Administrative/Staff Application Types Accepted Main App - Applicant Supplemental Questions
    $20 hourly 6d ago
  • Plasma Center Specialist/Phlebotomist

    B Positive National Blood Services LLC 3.1company rating

    Service advisor job in Narberth, PA

    The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards. Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to: Greet and register donors Administer health history questionnaire to donors Assess and record donor weight and vitals Ensure facility and equipment are clean and maintained according to regulations Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required Communicate delays and other issues to center management, nurse and/or other necessary parties Assess supply inventory; order and restock, as needed Document activities and issues Answer donor inquiries Read, write, and understand the English language Document operational and maintenance activities when necessary Quarantine and discard unacceptable samples and products Pack, label and ship samples and products to meet suppliers' requirements Store products in and maintain organization of large, walk-in, sub-zero freezer Prepare site and perform phlebotomy Attend to donor's needs, including donor reactions Promote customer satisfaction through appropriate interaction and responsiveness to customer needs Report all unsafe situations or conditions to supervisor Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs Other duties, as assigned Requirements Education and Experience: High school diploma or the equivalent (must show proof). Previous experience or education in a health-related field helpful. Phlebotomy certification preferred. Required Skills/Abilities: Must be able to operate accurately the following equipment: Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.) Nexsys PCS Hematastat II Refractometer Safepette Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer) Memory Monitoring Thermometer Relative Humidity Monitor Scale Stadiometer Freezer Sealer Centrifuge Thermometer Tachometer Stop watch Physical Requirements: Read computer screens, procedure manuals and other documents. Hear doorbells, alarms, telephone, and other mechanical devices. Work confidently while being observed during frequent quality inspections. Work in walk in - Sub zero freezer(s) Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms. Vision abilities required by this job, including close vision Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch. Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Ability to read while standing or sitting in front of a computer for short periods of time. Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves B Positive Plasma Offers: Competitive Wages Flexible scheduling Positive Work Environment Paid training opportunities Comprehensive Medical and Dental Benefits Paid Time Off 401(K)
    $32k-47k yearly est. 5d ago
  • Claims Service Sales Representative

    CWA Recruiting

    Service advisor job in Montgomery, PA

    Property & Casualty Insurance Montgomery County, Pennsylvania As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others. Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
    $34k-40k yearly est. 3d ago
  • Customer Service Advisor

    Intealth

    Service advisor job in Philadelphia, PA

    Job Description Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters. What You Can Expect: Professional Growth: Career development, mentorship, and opportunities to advance. Work-Life Balance: Hybrid positions and comprehensive wellness benefits. Meaningful Work: Support the advancement of quality health care globally. Why Intealth? Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives. SOME OF OUR PERKS & BENEFITS! Salary starting at $26.00 Hourly Robust Medical, Dental & Vision from top providers 12% Employer Contribution to your 403(b) Tuition Reimbursement & Wellness Program Generous PTO Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide. About the Role You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment. Key Responsibilities: Support applicants through the EPIC and Certification process. Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service. Interpret and explain complex policies and procedures in a clear and concise manner. Partner with internal teams to ensure first-call resolution and clear communication. Guide applicants through billing, fee inquiries, and troubleshooting within the online portal. De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions. Use sound judgment to determine when cases should be escalated. About You Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do? Qualifications: Bachelor's degree or equivalent experience required. 1-5 years of professional customer service experience. Proven ability to quickly learn and apply complex information. Strong problem-solving and multitasking skills. Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously. Join us in shaping the future of global medical education at Intealth. Apply today to make a difference! Job Posted by ApplicantPro
    $26 hourly 3d ago
  • Customer Service Advisor

    Ecfmg

    Service advisor job in Philadelphia, PA

    Intealth is a mission-driven, innovative nonprofit committed to advancing quality in healthcare education worldwide to improve healthcare for all. We enhance the education of health professionals, verify their professional qualifications, and inform health workforce policies around the world. We offer a supportive, inclusive culture where diversity is celebrated, and every individual's contribution matters. What You Can Expect: * Professional Growth: Career development, mentorship, and opportunities to advance. * Work-Life Balance: Hybrid positions and comprehensive wellness benefits. * Meaningful Work: Support the advancement of quality health care globally. Why Intealth? Named a Top Workplace by the Philadelphia Business Journal, Intealth provides an environment of collaboration, respect, and empowerment. We invest in you so you can grow, thrive, and contribute to work that changes lives. SOME OF OUR PERKS & BENEFITS! * Salary starting at $26.00 Hourly * Robust Medical, Dental & Vision from top providers * 12% Employer Contribution to your 403(b) * Tuition Reimbursement & Wellness Program * Generous PTO * Full-time | Shift: 11 a.m.-7 p.m., Monday-Friday | Flexible virtual work arrangement Intealth is seeking a Customer Service Advisor to join our Applicant Information Systems (AIS) team. In this role, you'll be the first point of contact for individuals and organizations engaging with Intealth's range of services. This includes supporting international medical graduates (IMGs) pursuing U.S. residency through the ECFMG Certification process, as well as assisting users of EPIC, Intealth's global primary-source verification repository used by physicians and medical institutions worldwide. About the Role You'll handle a high volume of phone and email inquiries, deliver accurate information, and collaborate with other departments to ensure applicants have the resources they need. This position requires strong communication, attention to detail, and the ability to multitask in a fast-paced, disseminate complex information in a service-oriented environment. Key Responsibilities: * Support applicants through the EPIC and Certification process. * Respond to a high volume of phone and email inquiries, resolving applicant questions efficiently and accurately, while delivering exceptional customer service. * Interpret and explain complex policies and procedures in a clear and concise manner. * Partner with internal teams to ensure first-call resolution and clear communication. * Guide applicants through billing, fee inquiries, and troubleshooting within the online portal. * De-escalate challenging interactions with professionalism and empathy, maintaining composure while finding solutions. * Use sound judgment to determine when cases should be escalated. About You Are you passionate about supporting others and contributing to a mission that makes a global impact? Do you thrive in a fast-paced, collaborative setting, balancing empathy, accuracy, and attention to detail in everything you do? Qualifications: * Bachelor's degree or equivalent experience required. * 1-5 years of professional customer service experience. * Proven ability to quickly learn and apply complex information. * Strong problem-solving and multitasking skills. * Proficiency in Microsoft Office; ability to navigate multiple systems simultaneously. Join us in shaping the future of global medical education at Intealth. Apply today to make a difference!
    $26 hourly 60d+ ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Service advisor job in Phoenixville, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: •Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. •The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. •Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings •Consistently provide a high level of consultative proactive client service in a professional manner. •Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. •Ensure inquires and issues are resolved and service levels are met. •Provide thorough, high quality research, problem solving and issue resolution •Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. •Participates in creating a strategy with Relationship manger to ensure client retention. •Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. •Assist in the management of vendor relationships on behalf of clients and partner. •Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. •Achieve individual and team goals for service levels, growth and retention for assigned book of business. •Identify and document systematically “opportunity plans” working with Relationship Manager on a strategy to mitigate risk. •Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. •Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. •Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. •Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). •Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. •Educate client regarding plan features, product capabilities or Ascensus functionality and process. •Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. •Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. •Provide training to members of team as opportunities arise. •Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits . Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $40k-80k yearly Auto-Apply 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Albert Reyes-State Farm Agent

    Service advisor job in Philadelphia, PA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Sales & Service Focus Albert Reyes State Farm Agency Job Type: Full-Time (In-Office) Compensation: Base Salary + Commission + Performance Bonuses Retain. Cross-Sell. Grow the Book. Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth. Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process. Bilingual Spanish is a bonus, but not required. What Youll Do Proactively contact existing customers to support renewals and strengthen relationships Conduct policy reviews and identify coverage gaps or opportunities to improve protection Cross-sell and upsell additional products using a needs-based approach Assist with policy updates, billing questions, endorsements, and account changes Resolve customer concerns with empathy, urgency, and professionalism Maintain accurate documentation of customer interactions and follow-up activity Collaborate with team members to meet retention, outreach, and growth goals What Were Looking For Strong relationship-building skills with a service-first mindset Ability to confidently pivot from service to sales and ask for the business Excellent communication, listening, and problem-solving skills Organized, detail-oriented, and consistent with follow-up Comfortable working in a fast-paced, goal-driven environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided) Bilingual Spanish is a plus (not required) What We Offer Base salary plus commission and performance bonuses Licensing support and guidance to help you meet requirements Ongoing training, coaching, and professional development A results-driven culture that rewards performance and consistency Long-term career growth opportunities within the agency Ready to Grow Your Career in Insurance? If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you. Apply today to join Albert Reyes State Farm Agency.
    $29k-41k yearly est. 5d ago
  • Consultant - Transaction Advisory Services

    RKL Esolutions 3.9company rating

    Service advisor job in Exton, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 11d ago
  • Automotive Customer Service Advisor - 3997

    Tupeloms

    Service advisor job in Magnolia, NJ

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $29k-37k yearly est. 3d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Wilmington, DE

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 8d ago
  • Client Service Representative

    Corporation Service Co (AKA: CSC

    Service advisor job in Wilmington, DE

    Title: Client Service Representative Working Hours: Monday to Friday, Standard Hours Hybrid Work Model Are you passionate about delivering excellent customer service? We are too! We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. In this role, you will act as the primary point of contact for clients who require assistance with CSC's internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client's domain portfolios and digital assets are secure. If you've worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. We're a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business. What does that mean? Learn more about DBS by visiting cscdbs.com. While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us! Additionally, our positions come with CSC's competitive benefits and incentives. Some of the tasks you will be responsible for: * Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands. * Client Relationships: Build and maintain client relationships by understanding the unique needs of each client. * Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction. * Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner. * Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings. * Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed. * Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results. What technical skills, experience, and qualifications do you need? * Experience working in a customer-centric environment, industry and/or role * Effective written and verbal communication skills * Ability to think critically and be solution oriented * Strong Microsoft Office skills including MS Excel, Word, and Outlook * Ability to learn, adapt to, and discuss new technology * Tenacity and agility to balance varying priorities and inquiries from internal and external customers * Ability to work independently, as well as on a team * Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment * Previous experience of producing quality results with high attention to detail * Ability to be direct, open, and honest when communicating with clients and co-workers * Bilingual skills are a plus What You Can Expect from Us Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services: * Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training * An on-team mentor to provide additional day to day support during your onboarding * Collaborative team environment * Supportive leaders committed to your professional development and growth * Complimentary access to Open Sesame, monthly job-related recurrent training, and more * Flexibility for our employees by offering a hybrid work schedule * A clear vision, mission and values centered around our promise to provide world class service to our clients #LI-CS1 #INDP
    $31k-50k yearly est. 6d ago
  • Permanent Part-Time Enrollment Services Associate - Advisement

    Camden County College 4.2company rating

    Service advisor job in Camden, NJ

    Information Information (Default Section) Title Permanent Part-Time Enrollment Services Associate - Advisement Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance. Location Blackwood Campus Department Strategic Enrollment Days and Hours See Special Instructions Requisition Number Position Goals POSITION GOALS The Enrollment Services Associate - Advisement will report directly to the Director of Academic Advisement and will promote a positive and successful learning environment for students and campus visitors in an effort to increase student retention, success and completion. As the first point of contact for the Student Services Center, the position will leverage a holistic approach in assisting students with resource referrals, campus policy interpretation, enrollment steps, appointment scheduling and service use, and general campus navigation. The Enrollment Services Associate - Advisement will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society. Job Description ESSENTIAL FUNCTIONS Provide coverage for the Student Services Center Information Desk, working independently, and using professional judgment to respond to a variety of customer service requests in a friendly manner. Connect students to appropriate academic and student service resources to support student success. Complete Back-on-Track (BOT) administrative and financial tasks in support of the BOT Program Manager. Support students with scheduling and adjusting Student Service Center related appointments and vet student records in advance to ensure compliance with meeting requirements. Provide in person and virtual appointment scheduling support for all services within the Student Services Center and adjacent offices within QLess Tempo. Coordinator virtual advising sessions in support of Professional Advisors and Director. Convey college policy clearly and effectively. Assist students virtually by responding to the advisement department email and providing comprehensive phone assistance to all callers. Participate in ongoing professional development and training. Provide services at all three college locations, both in-person and virtually. Follow all college policies, procedures and processes. Participate in committees, activities, and events as assigned. Comply with all safety, fire, and smoking regulations. Complete all mandatory compliance and safety training as scheduled by Human Resources. Perform all other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS Associate's degree or equivalent credits required. Minimum 1 year of customer service experience required; Community College experience preferred. Excellent customer service skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility. Demonstrated ability to work effectively with a diverse population. Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed. Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed. Ability to plan and prioritize multiple tasks. Demonstrated commitment to professional development and improvement. Valid driver's license, insurance and access to private vehicle required. Benefits Special Instructions for Applicants Standard working hours are AY: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.; Summer: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m. Published Salary Range $20.00 Job Open Date 01/16/2026 Job Close Date Open Until Filled Yes Job Category Administrative/Staff Application Types Accepted Main App - Applicant
    $20 hourly 6d ago
  • Automotive Customer Service Advisor - 3988

    Tupeloms

    Service advisor job in Cinnaminson, NJ

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-37k yearly est. 3d ago

Learn more about service advisor jobs

How much does a service advisor earn in Upper Darby, PA?

The average service advisor in Upper Darby, PA earns between $28,000 and $96,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Upper Darby, PA

$52,000

What are the biggest employers of Service Advisors in Upper Darby, PA?

The biggest employers of Service Advisors in Upper Darby, PA are:
  1. Aritzia
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