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Service advisor jobs in Urban Honolulu, HI

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  • Lead Retail Customer Service Associate

    Fedex Office 4.4company rating

    Service advisor job in Urban Honolulu, HI

    The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Manages production flow to ensure all production orders are done right and on time Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management Sets up complex orders and performs multiple tasks at the same time Responsible for ensuring quality during and after production process Ensures communication among shifts Coordinates pick-up and delivery of customer orders May provide leadership to team members on an assigned shift Assists in the training of store team members Collates, sorts and organizes customer orders Operates the Point of Sale terminal (POS), handles financial transactions and makes change Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows instructions of supervisors and assists other team members in performing store functions Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures Secondary responsibility for coordination of all shipping related services and activities, to include: Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.60 - $24.19/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $20.6-24.2 hourly 4d ago
  • Donor & Patron Services Associate

    Hawai‘I Symphony Orchestra 4.0company rating

    Service advisor job in Urban Honolulu, HI

    HAWAI'I SYMPHONY ORCHESTRA PATRON & DONOR SERVICES ASSOCIATE Department: Advancement Reports to: Associate Director of Advancement While we welcome applications from all qualified candidates, the Hawai‘i Symphony Orchestra does not offer relocation assistance. To apply: Submit resume and cover letter to ********************************** Position Summary: The Patron & Donor Services Associate provides essential in-office support for the Hawai‘i Symphony Orchestra, ensuring a welcoming and professional experience for patrons, donors, and visitors. This full time position serves as the first point of contact for incoming calls and inquiries, assists with ticket sales, and supports administrative tasks across multiple departments. The role also provides occasional event assistance, including volunteer coordination and guest check-in, helping to ensure smooth operations both in the office and at concerts. Specific tasks include but are not limited to: General Office Support • Answer incoming calls, route to appropriate staff, or take accurate messages. • Respond to general email inquiries. • Provide basic concert and ticket information to patrons. • Assist with light data entry, filing, or document preparations. • Other tasks as assigned. Ticket Sales Support • Process single ticket and subscription purchases through PatronManager. • Assist with ticket exchanges or reprints following box office policies. • Handle basic troubleshooting for e-tickets or will-call pickups. • Attend all concerts to work with on-site box office staff and support patrons. • Coordinate ticketed event set-up with venue box office staff. • Transfer patron data to Feathr or other communication platforms as needed. • Prepare weekly ticket reports. Event & Advancement Assistance • Prepare comp ticket packets for concerts. • Assist with entry of contributed revenue into CRM on a daily basis. • Pull and prepare weekly development reports and acknowledgment letters. • Support donor solicitation campaigns with CRM reports and mailings. • Provide registration and data support for fundraising events, including annual HSO Gala and other special events. • Provide donor and subscriber lists as needed for special donor events. • Coordinate volunteers as needed for help with HSO projects (stuffing program books, providing parking passes, greeting at concerts and events). Qualifications • Previous experience in customer service, patron services, or a similar front-facing role preferred. • Strong interpersonal skills with a friendly, professional demeanor. • Attention to detail • Excellent verbal and written communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic familiarity with CRM or ticketing systems (Bloomerang, QGiv, PatronManager or similar experience a plus). • Ability to work weekends and evenings as required for concerts and events Salary range and benefits: $42,000-$45,000; full time, exempt, salaried. Benefits include health, dental, and vision insurance, paid vacation and holidays, and company contribution to retirement plan. To apply: Submit resume and cover letter to ********************************** Applications will be reviewed as received. All offers of employment are contingent upon clear results of a thorough background check. HSO is an Equal Opportunity Employer. All opportunities are provided without regard to race, color, ancestry, religion, sex, nationality, veteran status, disability, genetic information, marital status, sexual orientation, gender identity/expression, AIDS/HIV, medical condition, or any other characteristic protected by law. Led by Music and Artistic Director Dane Lam, Hawai‘i Symphony Orchestra (HSO) connects Hawai‘i and the Pacific through visionary live music, serving as the premier provider of symphonic art forms throughout the region. The HSO, which performs at the Blaisdell Concert Hall, the historic Hawaiʻi Theatre, and other community venues, features dozens of award-winning musicians who bring a unique Pacific perspective to a diverse repertoire. The HSO reaches 140,000 residents annually in Hawai‘i and the Pacific through its performances and educational programs. The Symphony produces more than 50 performances each season, including the Halekulani Masterworks Series, the HapaSymphony Series, Films in Concert, and other special performances.
    $42k-45k yearly 1d ago
  • Customer Service Agent - Kona - Full-Time (5k Sign-On Bonus)

    Hawaiian Airlines 4.1company rating

    Service advisor job in Kailua, HI

    Company: Hawaiian Airlines The Team: At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world! Role Summary: As a member of the customer service team with Hawaiian Airlines, you will be engaging guests with care and creating remarkable experiences while assisting with travel needs. You will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is a union represented position. Key Duties: Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Receives, unloads, unpacks, checks and identifies all incoming material. Sell tickets, process ticket changes, create and book reservations. Ensure FAA, Company and airport regulations are followed. Enforce safety/security measures and protect sensitive zones. Account for cash and credit card transactions. Check and correct airport reports and other documents. As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers. Identify and escalate issues as required. Perform other related duties as required. Additional Details: Exposed body art, including exposed body piercing (other than a single pair of earrings) and tattoos, is unacceptable. Job-Specific Experience, Education & Skills: Required Possess computer skills with the ability to learn and use new software applications. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns. Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently. Must be able to bend, stoop squat, reach and grasp. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Flexible to work varied shifts including nights, weekends, and holidays. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Previous airline experience. Customer service experience in the hospitality industry. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Starting Rate: USD $15.92/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Full-Time Requisition Type: Frontline Regular/Temporary: Regular Location: Kona Featured Job: 0 A Y - T4 L
    $15.9 hourly 9h ago
  • Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Service advisor job in Kailua, HI

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales
    $35k-40k yearly est. 3d ago
  • Service Advisor - Honolulu, HI

    Advisor Employee Services 4.3company rating

    Service advisor job in Urban Honolulu, HI

    Service Advisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Honolulu, HI is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements: Bachelor's degree preferred Previous client interaction in an office environment 5+ years of Financial Industry Experience Preferred CFP Preferred Life & Health paired with either a Series 65 or Series 7 & 66 combination This position requires that you possess the following skills: Analytical Self-Motivated Self-Directed Strong Interpersonal Communication Skills Highly Organizational Advanced Computer Skills Responsibilities Private Wealth Manager: Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck. Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators. E&O - Maintain active E&O insurance. Fiduciary - Act as a fiduciary for all fee-based clients. Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market. EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning. EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process. Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD. Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience. Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings. Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience. Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication. Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals. Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm. Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly. New Business Processor: Check and collect incoming requests from the in-tray and the new business tray. Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness. Enter and update new business information into the internal tracking system. Application preparation and new business processing for your assigned advisors. Scan & upload documents into client files in Citrix. Assist Advisors with application preparation and new business processing. Submit documents in their entirety to the Broker/Dealer for review and approval. Submit vendor documents to the vendor for review and approval. Ensure all Broker/Dealer and vendor outstanding requirements are satisfied. Confirm source of funds are received. Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc. Salesforce tracking daily on pending new business. All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe. Client Coordinator: Participate in daily check-in meetings, HIVE meetings, and WIG meetings. Aim to return all client calls and e-mails within 2 hours. Enter and update client and business information into our CRM. Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full) Check in with Advisors daily Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment. Call unbooked members, with a minimum target of 75% of members with their next appointment booked. Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked. Assist Advisors with account servicing forms. Record notes from every Registered Representatives and client conversation in Salesforce. Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary: $70K-$80K Monthly commission (uncapped) Benefits: 401k with automatic 3% contribution from company Pre-paid insurance (health, vision, dental, pharmaceutical) Paid holidays PTO Hours: Monday-Friday, 8am-5pm (in-office) Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
    $70k-80k yearly 60d+ ago
  • Family Service Advisor

    Northstar Memorial Group 4.4company rating

    Service advisor job in Kaneohe, HI

    ONLY LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS ROLE. WE DO NOT OFFER RELOCATION ASSISTANCE FOR THIS POSITION. Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? If so, keep reading about this exciting opportunity with unlimited income potential! NorthStar seeks dynamic Bilingual Community Development Advisors (Sales) at Valley of the Temples in Kaneohe, HI (Honolulu County). Our sales teams redefine the way families honor their loved ones. We dont just sell; we guide, inspire, and innovate. We prioritize financially stable roles, ensuring that individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Why NorthStar? * Top Employer: Recognized by USA Today as one of the Top Employers to Work For four years in a row * Sales Excellence: Consistently listed among the Top 50 Companies to Sell For by Selling Power * Transformative Careers: Our sales careers reward your positive impact on others and provide the income potential to transform your life Role Overview: The Community Development Advisor generates pre-need sales for locations in the assigned market area, including cemetery property, cemetery merchandise, cemetery services, and prearranged funeral/cremation plans. Responsibilities: * Build relationships in the community to educate and guide families in their preplanning decisions * Set appointments and deliver preplanning guide presentations and product presentations * Provide professional park tours of each location within their area * Complete paperwork in a timely, neat, and accurate manner, including all specific requirements for contract processing * Track all sales activity and ratios to measure areas of strength and areas needing improvement * Use CRM to track all contacts and ensure professional follow-up * Contact new and existing customers to discuss how specific products or services can meet their needs * Prospect daily using multiple methods, including cold calling, door knocking, mailers, seminars, and outside events * Provide world-class customer service, maintain a positive attitude, and demonstrate a willingness to do Whatever it takes * Stay current in areas related to our profession (veterans benefits, social security benefits, end-of-life decisions, etc.) * Build relationships with churches, civic groups, veteran organizations, hospice, senior living, and other community groups. Schedule and conduct pre-planning seminars following NorthStar Memorial Group's established program * Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and other methods following NorthStars sales playbook * Schedule 10-12 pre-need appointments each week, tracked in the CRM * Answer telephone inquiries about cemetery products and services pre-need planning * Attend training programs scheduled with sales leaders and regional leadership Qualifications: * High School Diploma or equivalent * Valid drivers license and satisfactory driving record * Reliable transportation * Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry FIRST YEAR PROJECTED SALARY: $75k - $175k or more! Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales
    $45k-56k yearly est. 60d+ ago
  • Service Advisor

    Mini of Hawaii

    Service advisor job in Urban Honolulu, HI

    Job DescriptionJob Purpose Service Advisor is the dealership's first-line customer-relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and thorough and accurate performance of designated administrative activities.
    $53k-69k yearly est. 18d ago
  • Bell Valet Services- Dispatcher - Full Time, $30.53/Hour

    The Walt Disney Company 4.6company rating

    Service advisor job in Kapolei, HI

    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: + 100% full coverage of healthcare for you and your eligible dependents + Tuition paid upfront at network schools + Free lunch + Free parking + Free theme park admission and much more! Bell and Valet Service Dispatchers work within the Front Office area and are responsible for communicating with Guests both in person and by phone regarding their needs for storing and retrieving luggage, packages and vehicles. They in turn coordinate with Bellpersons and Valet Attendants to ensure that Guest requests are fulfilled. Bell and Valet Dispatchers are front line Cast Members that have high Guest contact, and will demonstrate the spirit of Aloha and the value of Aulani as they assist Guests. They also will assist with the storage and care of both Guest personal belongings and vehicles. **Responsibilities :** + Works primarily at the Bell and Valet desks and assists Guests throughout the day, to include heavy use of phones and basic computer skills. + Dispatches Bellpersons on luggage delivery runs and keeps track of all work completed by Bell Services via logs and/or computerized systems. + Retrieves luggage and other personal affects requested by Guests at the bell desk. + Receives Guest vehicle keys from Valet attendants, enter Guest vehicle information into a computerized system and file keys in an organized manner. + Retrieves vehicle keys upon Guest request and prioritize the retrieval of vehicles by Valet Attendants. + Reviews payment information for valet vehicles and when applicable, processeses payments, including vouchers, credit cards and cash. + Front Line Cast Members must posses excellent communication skills and will deliver upon high Guest service expectations + Greets Guests with positive, friendly and helpful attitude + Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas + Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity **Basic Qualifications :** + Must be at least 18 years of age **Preferred Qualifications:** + Previous hotel or restaurant valet service experience + Previous computer experience + Previous cash handling experience + Knowledge of Hawaiian/Japanese language preferred **Additional Information :** **SCHEDULE AVAILABILTY** Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Resort operates 24 hours a day, 365 days a year and some shifts may start as early as 4:00 AM and vary as needed. Training may require up to 4 weeks of full availability (day AND evening) and will be required immediately following the start date. **SUBMITTING YOUR APPLICATION** After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking **"Next"** on each page, then **"Submit"** on the final page. The pay rate for this role in Hawaii is $30.53 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: **************************************** **Job ID:** 1315581BR **Location:** Kapolei,Hawaii **Job Posting Company:** "Aulani, A Disney Resort & Spa" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $30.5 hourly 42d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Service advisor job in Urban Honolulu, HI

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 43d ago
  • Customer Service Professional - Inbound (Hawaii)

    Ems Management & Consultants 3.6company rating

    Service advisor job in Urban Honolulu, HI

    Requirements Required Education, Skills, & Experience High School Diploma. Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams. Strong written/verbal communication and the ability to multitask. Organized, detail-oriented, adaptable; able to work independently or on teams. Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients. Preferred Education, Skills, & Experience Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience. Working Environment The office environment is a controlled indoor setting with minimal exposure to adverse conditions. Noise levels in the office are typically moderate and consistent with a standard office setting. Physical Requirements: Sitting: frequent and prolonged periods of sitting at a desk while working on a computer. Communication: frequent and prolonged periods of speaking, listening, reading, and writing. Fine motor skills: frequent use of hands for typing and operating a computer mouse. Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items. Why EMS|MC? Referral Bonus + Career Growth: Earn rewards for bringing great people onboard and grow your career with us through development opportunities. Our Culture: We live by Ohana , respect, and teamwork - you'll feel supported every step of the way. Perks & Comforts: Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday-Friday schedule (no weekends!), and free onsite parking. Wellness Program + Comprehensive benefits - including health, dental & vision! Pay: $20/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit ************************** to explore our total rewards package. Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at ************************. The responsibilities and duties outlined in this are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship. Hiring process = 2-3 weeks with 2-3 interviews. We like to get it right!
    $20 hourly 10d ago
  • Service Writer

    Team Car Care West

    Service advisor job in Aiea, HI

    Job Title: Service Writer Compensation: $43,470.00 - $65,310.00 Worker Type: Employee Time Type: Full time Job Description: Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well. Embark on a rewarding career journey with us today as a Service Writer! FULL-SERVICE REWARDS: 401K plan w/ company match Biweekly Bonus Incentives Career advancement opportunities Closed Sundays (at most locations) DailyPay Do not need to pay for tools Employee Discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits 30 days after 1st day of work No early mornings/late nights No late nights or early mornings PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. PTO after 180 days Spot bonuses through our internal rewards program Uniforms paid for and laundered GEAR UP FOR YOUR ROLE: We're looking for a motivated, experienced Service Writer to be the key link between our certified technicians and valued customers. In this fast-paced and friendly environment, you'll handle everything from writing repair estimates and ordering parts to managing shop flow and team attendance. If you thrive on face-to-face customer service and love keeping operations running smoothly, we'd love to meet you! HOW YOU WILL DRIVE SUCCESS: Clearly and confidently communicate technician recommendations to guests, ensuring transparency and trust Order parts and supplies to keep the shop running efficiently Manage time and attendance for the shop Strategically assign work to technicians based on skillset and workload to maximize productivity Drive and manage overall shop flow to ensure seamless operations and minimal downtime Consistently meet and/or exceed company KPIs through strong leadership/collaboration and operational execution UNDER THE HOOD - WHAT YOU'LL NEED: 2-3 years of service writer or service manager experience Experience with estimating automotive repair Preferred: 2-3 years of automotive shop management Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
    $43.5k-65.3k yearly Auto-Apply 50d ago
  • Card Services Specialist

    University of Hawaii Fcu 4.6company rating

    Service advisor job in Urban Honolulu, HI

    DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Electronic Services Specialist Department: Electronic Services FLSA Classification: Non-Exempt Reports to: Electronic Services Manager Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage Medical and Dental Plan Premium Waiver Option 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Eligible to Earn Thirty-Five (35+) Paid Days Off a Year Vacation Cash-Out Program Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit) Company Pays for Employee Group Basic Life With AD&D Insurance Company Pays for Employee Long Term Disability Insurance Company Pays for Employee Long Term Care Insurance Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance Employee Assistance Program (EAP) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose: This position performs back-office support for electronic services provided by the credit union. The department's responsibilities include credit and debit cards, ACH, bill payment , remote deposit capture, account maintenance, audits, and a variety of other back-office functions. Essential Functions: Performs ACH processing, including exceptions and stop payments. Performs processing for the debit/credit card programs, including handling exceptions and processing disputes. Processes credit card payments. Inputs travel notifications for debit and credit cards. Monitors overdrawn accounts. Performs account maintenance on active and closed accounts. Responds to bill payment inquiries. Performs other duties as assigned. Performance Standards: Meet strategic objective for service level (NPS). Meets established deadlines. Accurately process requests and transactions. Work performed in a timely manner. Member complaints kept to a minimum. Disputes are resolved within established timeframes. Reconciling items are resolved within established timeframes. Follow-up performed in a timely manner. No compliance issues. No audit issues. Qualifications: Education/Certification: High School degree or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Basic knowledge of financial institution applications. Experience Required: Two years clerical/financial institution/operations & customer service experience. Skills/Abilities: Excellent verbal and written communication skills. Good analytical, creative, and problem-solving skills. Excellent computer skills. Physical Activities and Requirements of this Position: Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying, and dividing using a calculator. Language Ability: Able to write and compose sentences using normal word order with present and past tenses, as well as a command of the English vocabulary. Working Conditions: Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
    $63k-81k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Writer

    Big Island Motors

    Service advisor job in Kailua, HI

    Job DescriptionSalary: DOE Customer Service-oriented person with excellent communication skills to join our team and act as liaison for our customers to address their vehicle repair needs. *Greet and interact with customers *Assist with answering phones *Schedule appointments *Process orders *Update customers on progress of repairs *Process customer transactions upon completion of repairs *Monitor delivery *Provide communications and support to Service Department staff Qualifications *To perform this job successfully, an individual must enjoy working with people, possess clear communication skills, a willingness to learn, comfortable with computer work, and a professional attitude. Education *High school Diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills *Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to communicate effectively with customers and Team Members. *Serious inquiries only *Current Driver's License & Traffic Abstract required *Pre-employment drug testing required *Training provided
    $37k-50k yearly est. 5d ago
  • Victim Services Specialist - Honolulu, HI

    Mothers Against Drunk Driving 4.3company rating

    Service advisor job in Urban Honolulu, HI

    Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: * Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. * Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. * Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. * Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. * Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. * Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. * Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS * Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) * Bilingual a plus. * Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). * Reliable transportation to court attendance is required along with a flexible schedule. * Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. * Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. * Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. * Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. * Strong work ethic with the ability to maintain a high activity level. * Must have exceptional internal and external customer service orientation. * Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. * Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. * Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. * Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 37d ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Service advisor job in Urban Honolulu, HI

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $19-21.8 hourly Auto-Apply 29d ago
  • Victim Services Specialist - Honolulu, HI

    MADD Careers Center

    Service advisor job in Urban Honolulu, HI

    Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) Bilingual a plus. Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). Reliable transportation to court attendance is required along with a flexible schedule. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 36d ago
  • Fiscal Service Specialist II

    Hale Na Au Pono

    Service advisor job in Waianae, HI

    Fiscal Service Specialist II REVISION DATE 10/28/2025 PROGRAM FISCAL SERVICES POSITION SUMMARY This position is responsible for maintaining fiscal records, billing, data entry and processing payroll. The position is expected to work within the program and policies directives of the Fiscal Department Program of the Wai`anae Coast Community Mental Health Center, Inc. /Hale Na`au Pono. REPORTS TO Fiscal Officer. This position is also guided by the position description, policies and procedures, applicable State and Federal laws, and the standards and requirement of the pertinent professional organizations and disciplines. CLASSIFICATION Full Time, Non-Exempt COMPENSATION $23.00 - $26.00 Hourly I. MAINTENANCE OF FISCAL RECORDS Vendor Files, Check Requests and Voided Documents 1. Process Contractor payments for Child programs. 2. Assist Staff Accountant with weekly checks. 3. Ensures timely (preferably daily) and proper filing of processed check requests into the appropriate vendor files. Filing of all processed check requests must be completed on a weekly basis. 4. On a quarterly basis, randomly reviews vendor files against vendor ledgers for completeness and ensures missing check requests are located and filed. 5. Ensures that voided check requests are properly noted with the vendor credit memo (CM) numbers and a photo copy of the corresponding VOIDED checks are attached to the check requests. 6. Maintains a file of the original VOIDED checks accounted for in chronological order. Charge Tags and/or Progress Notes and Group Home Client Files Data Entry 7. Responsible for the maintenance and filing of Child program charge tags according to established filing procedures. 8. Responsible for the maintenance and filing of Adult program charge tags according to established filing procedures. 9. Responsible in maintaining a file of authorization forms for the case management program. 10. Maintains the group home client files- copies of admission, discharge, program enrollment agreements, transfers and authorizations. 11. Maintains a monthly Excel spreadsheet showing progress notes received for each client. 12. Ensures timely receipt of progress notes scheduled to be received by Fiscal every Tuesday from the case management CCS. Informs Staff Accountant of delays in receipt of such progress notes. 13. Responsible for the accurate and proper entries of the progress notes into Medisoft data entry system in accordance with established data entry procedures. 14. Ensures that all received progress notes during the week are entered into Medisoft within the same week of receipt of such progress notes. Informs Staff Accountant of barriers in meeting the scheduled deadline. 15. Responsible for printing the “pre-billing” report as soon as the data entry is completed. Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the “approved pre-billing reports” and the printed copy of Form 837 or CMS 1500 17. Responsible for entering client information upon admission and discharge into Medisoft on a timely manner. Admission and discharge forms must be posted within three calendar days from admission or discharge of client. 18. May be asked to generate reports for the bi-weekly adult program utilization reporting and monitoring (UR meetings). Insuranc e Billing of Services 19. Be familiar with the various billing software currently in use. 20. Be trained into using the Medisoft billing software. 21. Using the approved “pre-billing reports” proceeds with entering the billing information into various billing portals Medisoft and Instamed. 22. Reconciles the billing information processed against the “pre-billing reports”. 23. Reconciles the “remittance advice” against the billed services to determine the paid, unpaid and denied billings. 24. Reports to Staff Accountant the known discrepancies and send photocopies of the remittance advice to Adult Services Program Assistant for resolution. Follows up the resolution of the discrepancies within three calendar days. Informs Staff Accountant of the progress of the resolution. 25. Maintains a billing file in accordance with established filing procedures. Billing file will be organized by insurance company and by program on a monthly basis. 26. Provide billing reports for Adult UR meetings. 27. Provides monthly CM client encounter reports for quarterly score card. 28. Responsible for inputting Group Home client information into Medisoft, and assigning a MM code. 29. Does billing for CAMHD and APRN. 30. Entering Transitional Family Home clients and billing for Oahu and Hilo. 31. Provide Medisoft reports for TFH UR meetings. Other Clerical Duties Payroll Processing Payroll Bookkeeping Responsibilities Processing of Payroll Deductions 32. Photocopy documents, type labels and mail letters as directed 33. Assists in pulling documents, files and reports during agency audits and as directed 34. Prepares vendor files, labels, other fiscal files including payroll files as directed. 35. Shreds confidential documents in accordance with agency policy. 36. Maintains an inventory of fiscal supplies and equipment. Submits supply requests as needed to Executive Assistant. 37. Helps maintain a neat, clean and healthy working environment. 38. Ensures that consumer rights and confidentiality are protected in accordance with agency policy. 39. Learn to process checks and be available as alternate in the absence of Staff Accountant (emergencies). 40. Performs other related duties as may be required. 41. Receives timesheets and verifies accuracy and completeness of payroll information (regular hours, approved PTO hours, supervisor approval and employee signature). Checks the mathematical computations of the hours reported. Ensures approval of PTO by submission of approved PTO requests. 42. Receives and compiles all Personnel Action Forms to be processed for the pay period. Ensures that all information changes are properly inputted into the payroll system: i.e. Changes in payroll deductions, payroll taxes, direct deposit, address changes, status change, 401(k) contributions and loan repayments, TDI, salary adjustments and other payroll deductions. 43. Ensures that all new hires and terminated employees' information are available and accurate at time of input. 44. Occasionally may process manual checks when necessary for unplanned terminations or correction of processed paychecks. 45. Checks the availability of PTO hours requested by the employee for time offs, PTO donations and PTO cash outs. 46. Manages the agency's payroll input system, by printing reports such as: trial payroll, payroll taxes report and payroll deduction summaries for review. 47. Ensures that payroll allocation percentages are regularly updated for changes. 48. Ensures that employee cost centers are updated every pay period. 49. Responds to requests for copies of W2's and pay stub information within established guidelines. 50. These responsibilities will be updated upon the acquisition and implementation of the new payroll software. 51. Maintain PTO spreadsheet to reconcile with ADP records and to make notes whenever there are adjustments to employee PTO. 52. Responsible in maintaining and updating the following payroll related duties: a. Personnel PERMANENT files. b. Personnel CURRENT year files-timesheets, approved PTO requests personnel action forms, authorizing documents for payroll deduction i.e. garnishments, 401(k) loans, medical insurances, life insurances, direct deposits, etc. 53. Files the following payroll reports: a. Payroll registers and other customized payroll reports per pay period. b. Quarterly Form 941 Federal and State payroll taxes reconciliation (Federal income tax withholding, Social Security tax withholding, State unemployment reports). 54. Prepares the following reports on a quarterly basis; a. Quarterly TDI report to Hartford Insurance. b. Quarterly worksite summary report to Department of Labor. 55. Prepares the monthly Group Home roster of Residential Assistants (RA's) for 56. Review by the Group Home Program Manager to determine inactive RA'S. 57. Prints payroll deduction summary and accordingly completes the check request form to pay out payroll deductions within three (3) business days following payroll check date i.e. garnishments, child support, etc. 58. Prepares and submits check requests no later than the 3rd business day of each month for advanced monthly payments of the following: a. Medical and dental insurance. b. Pacific Guardian Life - Accounts 100, 101 and 300. c. Beneflex for Cafeteria Plan deductions. 59. Prepares the supporting journal entry to record in Excel worksheet. 60. Prepares check request for the quarterly premium due for TDI insurance (Hartford)) no later than the 5th business day following the end of the quarter. 61. Reviews the individual PTO used and accrued for each pay period and makes appropriate adjustments when needed. II. TRAINING 62. Takes down relevant notes while training on the new payroll software and incorporate the same into a step by step procedures manual to complement the operating manual for the new payroll software. The idea is to provide an instructional reference for payroll processing. 63. Cross trains another staff in the new payroll software. III. OTHER FUNCTIONS 64. Performs other duties as assigned IV. QUALIFICATIONS Knowledge / Abilities 65. Knowledge of database management programs and experience maintaining individual data files in a complex management information system. 66. Ability to meet recurring deadlines. 67. Ability to be flexible. Education & Experience 68. Bachelor's degree in accounting, business administration or High School diploma/GED plus five (5) years of experience, which have led to, required competencies. 69. Experience with the operation and maintenance of management information systems and experience maintaining individual data files. Physical Requirements 70. Within reasonable modifications, must be physically able to perform efficiently the duties of the position. Any physical condition which could cause the applicant to be a hazard to him/her or to others will disqualify him/her for appointment. IV. OTHER REQUIREMENTS 71. Valid driver's license and clean traffic abstract within the past three years and ready access to an insured vehicle. 72. Availability to work flexible hours, including nights, weekends and holidays. 73. Provide consent and necessary information for a criminal background check. 74. Consents and submits to drug testing according to agency policy and procedure. 75. Provide a TB clearance and COVID-19 vaccination. 76. Able to complete all physical requirements of the job with or without a reasonable accommodation.
    $23-26 hourly Auto-Apply 30d ago
  • Customer Service Representative

    Honsador Lumber 3.5company rating

    Service advisor job in Kailua, HI

    is based out of Kailua-Kona. **MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Sales & Service Consultant

    Unibodyautotech

    Service advisor job in Urban Honolulu, HI

    Job DescriptionSalary: $20-$35 per Hour Sales & Service Consultant Job Type: Full-Time Pay Range: $25,000 $52,000 per year About the Role: UNIBODY Autotech Collision Centers is seeking a personable, organized, and motivated Sales & Service Consultant to join our growing team. In this hybrid role of sales and customer service, you'll serve as the key liaison between our shop, customers, and insurance partners. Youll assess vehicle damage, prepare estimates, negotiate with insurers, and guide customers through the repair process ensuring an outstanding experience from drop-off to delivery. Key Responsibilities: Inspect and evaluate collision damage to develop accurate repair plans Write repair estimates using industry-standard software Communicate and negotiate repair pricing with insurance adjusters Keep customers informed throughout the repair process Coordinate closely with technicians and parts staff to ensure timely repairs Deliver world-class customer service and resolve any concerns proactively Finalize repair documentation and ensure customer satisfaction upon delivery Qualifications & Skills: High school diploma required; post-secondary education in auto repair or estimating a plus Prior experience in collision repair, estimating, or customer service preferred Strong communication and interpersonal skills Detail-oriented, tech-savvy, and confident in learning estimating software Able to multitask in a fast-paced environment Knowledge of auto insurance claim and repair processes is highly desirable Career Growth: This position offers a great pathway into sales management, operations leadership, or industry education roles. On-the-job training is provided, with advanced education available through I-CAR and ASE certification programs.
    $18k-21k yearly est. 8d ago
  • Bell Valet Services- Dispatcher - Full Time, $30.53/Hour

    Walt Disney Co 4.6company rating

    Service advisor job in Kapolei, HI

    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! Bell and Valet Service Dispatchers work within the Front Office area and are responsible for communicating with Guests both in person and by phone regarding their needs for storing and retrieving luggage, packages and vehicles. They in turn coordinate with Bellpersons and Valet Attendants to ensure that Guest requests are fulfilled. Bell and Valet Dispatchers are front line Cast Members that have high Guest contact, and will demonstrate the spirit of Aloha and the value of Aulani as they assist Guests. They also will assist with the storage and care of both Guest personal belongings and vehicles.
    $28k-32k yearly est. 43d ago

Learn more about service advisor jobs

How much does a service advisor earn in Urban Honolulu, HI?

The average service advisor in Urban Honolulu, HI earns between $47,000 and $78,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Urban Honolulu, HI

$61,000

What are the biggest employers of Service Advisors in Urban Honolulu, HI?

The biggest employers of Service Advisors in Urban Honolulu, HI are:
  1. Walmart
  2. Servco
  3. NorthStar Memorial Group
  4. Boston Realty Advisors
  5. Mini of Hawaii
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