Service advisor jobs in Urban Honolulu, HI - 338 jobs
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Material Customer Service Associate (On Call/Variable Schedule)
KP Industries, Inc. 3.7
Service advisor job in Urban Honolulu, HI
Material Customer Service Associate (On Call/Variable Schedule)(Job Number: 1384599) Description Job Summary: Under indirect supervision, orders and replenishes items, materials or services of non-technical, technical or specialized nature which are usually made, altered or customized to specific needs and specifications that detail, in technical terms, required physical, chemical or other properties; assists in training Inventory Associate and other clerical staff.
Essential Responsibilities:
Advises customers to develop and maintain appropriate inventory minimum and maximum target levels; assists customer with material inventory needs which may include research.
Ensures that established replenishment cycle results in most accurate, timely, and efficient delivery of supplies to customers.
Develops and maintains effective physical organization of storerooms and storage areas that respects Program and regulatory agency standards.
Rotates dated items appropriately.
Advises customers to eliminate non-standard supply items from inventory.
Acts as liaison for customers for national product standards.
Demonstrates exceptional customer service with variety of internal and external customers.
Acts as effective resource and liaison for Material Services.
Provides reliable, useful product information to customers.
Identifies and devises action plans to enhance utilization of goods and services.
Functions effectively as adjunct medical office team member while advocating prudent application of national and divisional Material Services and financial control standards.
Assists training for health care team members and Material Services staff members on Material Services practices.
Provides information to health care team members and Material Services staff members on Material Services practices.
Effectively manages and resolves emergency situations, such as stock outages and equipment failures.
Edits requisitions and confers with issuing department regarding requirements, specifications, quantity and quality of merchandise and delivery schedules; places orders by utilizing material computer system.
Carries out necessary follow-ups and expediting activities to insure proper delivery schedules.
Keeps management informed of problem areas and takes constructive corrective action.
Insures proper inventory levels are maintained.
Interprets inventory printouts; provides information, projections and recommendations for purchase standardization, quality, amounts or equivalency.
Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Performs other duties and accepts responsibility as assigned.Qualifications Basic Qualifications: Experience
One (1) year experience in material services or purchasing.
Education
High School Diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration N/A Additional Requirements:
Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, teamwork, conflict resolution, and problem solving.Demonstrated knowledge of and skill in word processing, spreadsheets, database, and inventory management information systems PC applications.Talking to co-workers, customers, outside vendors, and on the telephone.Reading, writing, speaking and understanding English.Training/giving and receiving instructions.Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness. Preferred Qualifications:
Some experience or exposure to the healthcare industry, including basic knowledge of medical terminology and healthcare supplies.Certification in material management (e.g., APICS or PMA).Associates degree in business administration, hospital administration, or economics.
$30k-35k yearly est. Auto-Apply 3d ago
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Mortgage Servicing Professional I
Hawaii Sate Credit Union
Service advisor job in Urban Honolulu, HI
Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We're more than just a financial institution; we're a family that believes in being “Always Right By You.”
Overview:
Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.
Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.
Position Summary
The Mortgage Servicing Professional I is responsible for executing a range of mortgage loan servicing tasks with a focus on accuracy, compliance, and member satisfaction. Key responsibilities include auditing new loan setups, maintaining loan account systems, and addressing member servicing requests. This role also provides guidance to junior staff and resolves escalated borrower inquiries. In addition, proactively identifies and implements process improvements to enhance service quality and operational efficiency, while applying advanced knowledge to assess and mitigate risk.
Qualifications/Experience
2-4 years of mortgage servicing experience.
Specific knowledge of mortgage servicing concepts, escrow administration, and applicable regulatory compliance.
Proficient in Microsoft Office applications: Outlook, Word, Excel
Knowledge of mortgage origination, collection, and loss mitigation process and regulations preferred.
In-depth knowledge of mortgage servicing and regulatory compliance.
Ability to work independently and make informed decisions based on
comprehensive knowledge of servicing guidelines and policies.
Expertise in managing complex servicing tasks, including loan modifications.
Proven ability to resolve high-level customer service issues and escalations.
Strong leadership skills to mentor junior staff.
Exhibits exceptional customer service abilities.
Proficiency in using advanced mortgage-related software and other
technological tools.
Strong collaborative ability and conveying information clearly in both
spoken and written forms.
Strategic thinking and decision-making abilities to improve servicing
processes and outcomes.
Salary Range:
Minimum - $47,980
Maximum - $76,769
Benefits:
Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
Work Environment: HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
Employee Testimonials: Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 12 years.
$48k-76.8k yearly 9d ago
Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Waipahu, HI
Job Description
Join NorthStar as a Family ServiceAdvisor (Sales) at
Mililani Memorial Park & Mortuary in Waipahu, Hawaii!
At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Family ServiceAdvisor at
Mililani Memorial Park & Mortuary in Waipahu, Hawaii.
You won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales-anticipating needs and delivering results.
What You Can Expect
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Exceptional Total Rewards Package
Uncapped Commission Program - You control your income
Comprehensive Insurance Options
Medical, Dental, Vision
Life & AD&D
Disability Coverage
401(k) with Company Match
Tuition Reimbursement
Funeral & Cemetery Benefits
Employee Referral Bonuses
Recognition Programs & Annual Awards Trips
Requirements
Must successfully pass a criminal background check.
Possess a valid driver's license with a clean motor vehicle record (MVR).
Salary Range
$55,000-$120,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
$55k-120k yearly 18d ago
Service Advisor
Mini of Hawaii
Service advisor job in Urban Honolulu, HI
Job DescriptionJob Purpose
ServiceAdvisor is the dealership's first-line customer-relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and thorough and accurate performance of designated administrative activities.
$53k-69k yearly est. 5d ago
Service Advisor - Kapolei, HI
Advisor Talent Solutions 4.3
Service advisor job in Kapolei, HI
ServiceAdvisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Kapolei, HI is looking for a strong, detail-oriented ServiceAdvisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The ServiceAdvisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements:
Bachelor's degree preferred
Previous client interaction in an office environment
5+ years of Financial Industry Experience Preferred
CFP Preferred
Life & Health paired with either a Series 65 or Series 7 & 66 combination
This position requires that you possess the following skills:
Analytical
Self-Motivated
Self-Directed
Strong Interpersonal Communication Skills
Highly Organizational
Advanced Computer Skills
Responsibilities
Private Wealth Manager:
Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck.
Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators.
E&O - Maintain active E&O insurance.
Fiduciary - Act as a fiduciary for all fee-based clients.
Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market.
EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning.
EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process.
Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD.
Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience.
Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings.
Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience.
Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication.
Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals.
Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm.
Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly.
New Business Processor:
Check and collect incoming requests from the in-tray and the new business tray.
Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness.
Enter and update new business information into the internal tracking system.
Application preparation and new business processing for your assigned advisors.
Scan & upload documents into client files in Citrix.
Assist Advisors with application preparation and new business processing.
Submit documents in their entirety to the Broker/Dealer for review and approval.
Submit vendor documents to the vendor for review and approval.
Ensure all Broker/Dealer and vendor outstanding requirements are satisfied.
Confirm source of funds are received.
Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc.
Salesforce tracking daily on pending new business.
All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe.
Client Coordinator:
Participate in daily check-in meetings, HIVE meetings, and WIG meetings.
Aim to return all client calls and e-mails within 2 hours.
Enter and update client and business information into our CRM.
Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full)
Check in with Advisors daily
Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment.
Call unbooked members, with a minimum target of 75% of members with their next appointment booked.
Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked.
Assist Advisors with account servicing forms.
Record notes from every Registered Representatives and client conversation in Salesforce.
Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary:
$70K-$80K
Monthly commission (uncapped)
Benefits:
401k with automatic 3% contribution from company
Pre-paid insurance (health, vision, dental, pharmaceutical)
Paid holidays
PTO
Hours:
Monday-Friday, 8am-5pm (in-office)
Presented by Advisor Employee Services Thank you for your interest in the ServiceAdvisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
$70k-80k yearly 60d+ ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Urban Honolulu, HI
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$65,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 96819
$34k-42k yearly est. 36d ago
Automotive Service Advisor
Lithia & Driveway
Service advisor job in Urban Honolulu, HI
Dealership:L0253 Honolulu Buick GMC CadillacHonolulu Buick GMC Cadillac Now Hiring - Experienced ServiceAdvisor
Pay: $5k-$12k Monthly
Schedule: Full Time
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Responsibilities:
As a ServiceAdvisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous ServiceAdvisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.
$42k-51k yearly est. Auto-Apply 3d ago
Automotive Service Advisor
The Hertz Corporation 4.3
Service advisor job in Urban Honolulu, HI
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$22 hourly 60d+ ago
Hawaii - Associate, Customer Service Headquarters
JBT Americas 4.7
Service advisor job in Urban Honolulu, HI
Pay Range: $17.00 to $22.50 hourly CS Headquarters department facilitate communication and coordination between Customer Service Division departments and Japan branches by serving as an intermediary. Provide guidance and instructions in emergency situations.
PRIMARY RESPONSIBILITIES: Under general direction of Manager, Assistant Manager, and Supervisor, coordinate and communicate tour-related information between Japan offices, vendors, and various departments. Manage itinerary updates, emergency reports, and logistical adjustments.
Essential Job Functions
Percentage
Time Spent
Essential Job Functions
30%
Tour adjustments:
Adjust tour arrangements based on updated information sent by Japan. Assign and revise transaction-related movements in the database, and report to respective departments of any changes.
Itemize finalized tours and inform pertinent departments of details such as hotel duration, categories, and flight changes.
Create standardized arrangement forms for the entire Customer Service Division and oversee vehicle dispatch coordination.
30%
Incident communication:
Report any major incidents that occur during the tour's stay in Hawaii to the Japan office and other relevant personnel.
Remotely update and release necessary information to customers through the ‘Oli ‘Oli App and monitor screens on view at each Plaza locations.
25%
Problem resolution:
Communicate, report, resolve issues, and act as a liaison among various tour operation areas such as various Customer Service Division departments, Japan offices, and Mainland USA.
Communicate with tour vendors to make requests and adjustments, including occasional tour waiver requests.
15%
Administrative support:
Record information in the master file to support the bill check department in issuing invoices to the Japan offices.
Issue and inventory meal coupons.
Provide tour-related information to support all affiliated departments, companies, and personnel, including Japan offices and group affiliates.
Other Duties:
Performs special projects and other miscellaneous duties as assigned by management.
Minimum Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High school diploma; or equivalent combination of education and experience.
Possess more than 1 year of experience in the travel industry or equivalent skills.
Skills and Knowledge
Must be able to speak, read and write in English and Japanese.
Possess knowledge of the tour industry, tour movements, and arrangements; possess understanding of Japanese culture and etiquette.
Possess working knowledge of basic computer systems, application programs such as Microsoft Office, email, and standard office equipment.
Possess accurate math skills including usage of 10-key calculator, to be able to compute rates, ratios, and percentages.
Possess knowledge of customer service principles, including proper telephone etiquette and business protocol preferred.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Working Hours:
Normal business hours: 6:00 am to 5:00 pm, Sunday - Saturday, including holidays
Regular attendance is required for this position and you may be required to work after normal business hours and/or on weekends.
Working Environment:
Air-conditioned office.
Work offsite as necessary to provide various support services for both LOOK, large tours, and VIPs.
Subject to varying weather conditions, up to and including, noise, pollution, dust, fumes and vehicle exhaust.
Equipment Used:
General office equipment including phones, fax, copier, personal computer, scanner, etc.
Software includes the use of Windows operating system, MS Office.
Physical and Mental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Problem-solving skills to flexibly meet demands of customers.
Able to work independently and cooperatively with others, including employees, business partners, and customers in a professional and positive manner.
Able to exercise self-control and handle stressful situations and upset customers.
Able to work with concentration, accuracy, and attention to detail.
Able to handle multiple tasks simultaneously.
Constant - sitting, vision, hearing, eye-hand-foot coordination;
Frequent - walking, bending, forward reaching, grasping, handling, finger dexterity
Occasional - pushing, pulling/lifting/carrying less than 25 pounds to 50 pounds, lifting and carrying more than 50 pounds, standing, running, stair climbing, squatting, kneeling, stooping, crouching, overhead reach;
Seldom - pulling more than 50 pounds, twisting, side bending;
Not applicable - crawling, climbing.
Communication Demands
Constant - talking to customers, reading;
Frequent - talking and written communication to co-workers, talking to outside trades persons/vendors, talking on the telephones, responding to written or verbal requests of vendors, receiving verbal instructions;
Occasional - written communication to customers and outside trades person/vendors, receiving written instructions, writing/composing written language, visiting/working at different worksites;
Not applicable - supervising others, training/giving verbal instructions.
***
$17-22.5 hourly 9d ago
Customer Service Professional - Inbound (Hawaii)
Ems Management & Consultants 3.6
Service advisor job in Urban Honolulu, HI
Requirements
Required Education, Skills, & Experience
High School Diploma.
Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams.
Strong written/verbal communication and the ability to multitask.
Organized, detail-oriented, adaptable; able to work independently or on teams.
Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.
Preferred Education, Skills, & Experience
Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience.
Working Environment
The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
Noise levels in the office are typically moderate and consistent with a standard office setting.
Physical Requirements:
Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
Fine motor skills: frequent use of hands for typing and operating a computer mouse.
Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.
Why EMS|MC?
Referral Bonus + Career Growth:
Earn rewards for bringing great people onboard and grow your career with us through development opportunities.
Our Culture:
We live by
Ohana
, respect, and teamwork - you'll feel supported every step of the way.
Perks & Comforts:
Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday-Friday schedule (no weekends!), and free onsite parking.
Wellness Program + Comprehensive benefits - including health, dental & vision!
Pay: $20/hour.
Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit
**************************
to explore our total rewards package.
Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at ************************.
The responsibilities and duties outlined in this are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.
Hiring process = 2-3 weeks with 2-3 interviews. We like to get it right!
$20 hourly 14d ago
Service Consultant (Call Center Agent) - $20/HR Starting
Teksystems 4.4
Service advisor job in Urban Honolulu, HI
We are seeking customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join our Call Center Team. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. You'll gain a foundational knowledge base to build a successful career in the banking industry.
As a Service Consultant, you are the first line of communication for our internal and external customers. You'll also have the opportunity to work in a fast-paced environment alongside a team who is passionate about providing exceptional customer service. You'll also have the opportunity to earn incentives based on your performance. Great opportunities for career growth! This position is located in the Kamehameha Industrial Center in Kalihi.
Additional Skills & Qualifications
- Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment.
- Shift will be 7a-330p or 1030a-7p, including Saturday or Sunday, upon completion of training.
Work Schedule:
Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need. Agents must be available to work on weekends.
*Must be able to work all 7 days, but will only be working 5 days a week.
- High level of professionalism and customer-orientation, with strong verbal skills.
- Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information.
- 2+ years customer service experience or comparable work experience in a retail, sales or financial environment
- Experience and comfort with computers and internet highly desirable.
Job Type & Location
This is a Contract to Hire position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $45000.00 - $53000.00/yr.
Excellent benefits package, 401K match, healthcare benefits, PTO etc.
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$45k-53k yearly 4d ago
Customer Service Professional - Inbound (Hawaii)
Emsmc
Service advisor job in Urban Honolulu, HI
Ready to bring your customer service skills to a company that helps first responders? Join our team and receive a $1,500 sign-on bonus! It's our way of saying mahalo for choosing to grow your career with us. Job Type: Full-time, Five 8-Hour Days or Four 10-Hour Days
Location: In-office, Honolulu, HI (Near HNL airport)
About EMS|MC
EMS|MC is the nation's largest billing services provider focused on emergency medical services. For 25+ years, we've delivered revenue cycle management solutions that improve patient satisfaction, maximize EMS revenue, and ensure compliance.
At EMS|MC, we blend professional excellence with local values. If you're ready to grow your career while making a difference for our island community, we'd love to welcome you to our Ohana!
Job Summary
The Customer Service Professional - Inbound is responsible for handling patient calls with accuracy and care. It is also responsible for assisting with billing inquiries, insurance updates, and complaint resolution, while maintaining compliance and supporting EMS|MC's mission.
Major Responsibilities/Activities
* Answer and document inbound calls clearly and efficiently.
* Assist patients with charges, payments, and insurance updates.
* Resolve or escalate complaints appropriately.
* Maintain accuracy in Rescue Net Billing and filing insurance information.
* Meet quality standards: 98% call audit & HIPAA compliance.
* Provide feedback on caller patterns.
* Mentor new hires.
* Perform other duties as assigned.
Requirements
Required Education, Skills, & Experience
* High School Diploma.
* Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams.
* Strong written/verbal communication and the ability to multitask.
* Organized, detail-oriented, adaptable; able to work independently or on teams.
* Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.
Preferred Education, Skills, & Experience
* Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience.
Working Environment
* The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
* Noise levels in the office are typically moderate and consistent with a standard office setting.
Physical Requirements:
* Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
* Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
* Fine motor skills: frequent use of hands for typing and operating a computer mouse.
* Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.
Why EMS|MC?
* Referral Bonus + Career Growth: Earn rewards for bringing great people onboard and grow your career with us through development opportunities.
* Our Culture: We live by Ohana, respect, and teamwork - you'll feel supported every step of the way.
* Perks & Comforts: Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday-Friday schedule (no weekends!), and free onsite parking.
* Wellness Program + Comprehensive benefits - including health, dental & vision!
Pay: $20/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit ************************** to explore our total rewards package.
Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at ************************.
The responsibilities and duties outlined in this are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.
Hiring process = 2-3 weeks with 2-3 interviews. We like to get it right!
$20 hourly 13d ago
Automotive Service Writer
Big Island Motors
Service advisor job in Kailua, HI
Job DescriptionSalary: DOE
Customer Service-oriented person with excellent communication skills to join our team and act as liaison for our customers to address their vehicle repair needs.
*Greet and interact with customers
*Assist with answering phones
*Schedule appointments
*Process orders
*Update customers on progress of repairs
*Process customer transactions upon completion of repairs
*Monitor delivery
*Provide communications and support to Service Department staff
Qualifications
*To perform this job successfully, an individual must enjoy working with people, possess clear communication skills, a willingness to learn, comfortable with computer work, and a professional attitude.
Education
*High school Diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
*Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to communicate effectively with customers and Team Members.
*Serious inquiries only
*Current Driver's License & Traffic Abstract required
*Pre-employment drug testing required
*Training provided
$37k-50k yearly est. 22d ago
Victim Services Specialist - Honolulu, HI
Mothers Against Drunk Driving 4.3
Service advisor job in Urban Honolulu, HI
Job Description
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual a plus.
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
Reliable transportation to court attendance is required along with a flexible schedule.
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
Strong work ethic with the ability to maintain a high activity level.
Must have exceptional internal and external customer service orientation.
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
$43.7k yearly 25d ago
Adventure Readiness Specialist - Service
Rivian 4.1
Service advisor job in Urban Honolulu, HI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, ServiceAdvisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow ServiceAdvisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, ServiceAdvisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow ServiceAdvisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, ServiceAdvisor, or Parts Advisor.
$19-21.8 hourly 33d ago
Victim Services Specialist - Honolulu, HI
MADD Careers Center
Service advisor job in Urban Honolulu, HI
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual a plus.
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
Reliable transportation to court attendance is required along with a flexible schedule.
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
Strong work ethic with the ability to maintain a high activity level.
Must have exceptional internal and external customer service orientation.
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
$43.7k yearly 60d+ ago
Fiscal Service Specialist II
Hale Na Au Pono
Service advisor job in Waianae, HI
Fiscal Service Specialist II
REVISION DATE
10/28/2025
PROGRAM
FISCAL SERVICES
POSITION SUMMARY
This position is responsible for maintaining fiscal records, billing, data entry and processing payroll. The position is expected to work within the program and policies directives of the Fiscal Department Program of the Wai`anae Coast Community Mental Health Center, Inc. /Hale Na`au Pono.
REPORTS TO
Fiscal Officer. This position is also guided by the position description, policies and procedures, applicable State and Federal laws, and the standards and requirement of the pertinent professional organizations and disciplines.
CLASSIFICATION
Full Time, Non-Exempt
COMPENSATION
$23.00 - $26.00 Hourly
I. MAINTENANCE OF FISCAL RECORDS
Vendor Files, Check Requests and Voided Documents
1. Process Contractor payments for Child programs.
2. Assist Staff Accountant with weekly checks.
3. Ensures timely (preferably daily) and proper filing of processed check requests into the appropriate vendor files. Filing of all processed check requests must be completed on a weekly basis.
4. On a quarterly basis, randomly reviews vendor files against vendor ledgers for completeness and ensures missing check requests are located and filed.
5. Ensures that voided check requests are properly noted with the vendor credit memo (CM) numbers and a photo copy of the corresponding VOIDED checks are attached to the check requests.
6. Maintains a file of the original VOIDED checks accounted for in chronological order.
Charge Tags and/or Progress Notes and Group Home Client Files
Data Entry
7. Responsible for the maintenance and filing of Child program charge tags according to established filing procedures.
8. Responsible for the maintenance and filing of Adult program charge tags according to established filing procedures.
9. Responsible in maintaining a file of authorization forms for the case management program.
10. Maintains the group home client files- copies of admission, discharge, program enrollment agreements, transfers and authorizations.
11. Maintains a monthly Excel spreadsheet showing progress notes received for each client.
12. Ensures timely receipt of progress notes scheduled to be received by Fiscal every Tuesday from the case management CCS. Informs Staff Accountant of delays in receipt of such progress notes.
13. Responsible for the accurate and proper entries of the progress notes into Medisoft data entry system in accordance with established data entry procedures.
14. Ensures that all received progress notes during the week are entered into Medisoft within the same week of receipt of such progress notes. Informs Staff Accountant of barriers in meeting the scheduled deadline.
15. Responsible for printing the “pre-billing” report as soon as the data entry is completed. Submits claims for payment via Instamed.
16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the “approved pre-billing reports” and the printed copy of Form 837 or CMS 1500
17. Responsible for entering client information upon admission and discharge into Medisoft on a timely manner. Admission and discharge forms must be posted within three calendar days from admission or discharge of client.
18. May be asked to generate reports for the bi-weekly adult program utilization reporting and monitoring (UR meetings).
Insuranc e Billing of Services
19. Be familiar with the various billing software currently in use.
20. Be trained into using the Medisoft billing software.
21. Using the approved “pre-billing reports” proceeds with entering the billing information into various billing portals Medisoft and Instamed.
22. Reconciles the billing information processed against the “pre-billing reports”.
23. Reconciles the “remittance advice” against the billed services to determine the paid, unpaid and denied billings.
24. Reports to Staff Accountant the known discrepancies and send photocopies of the remittance advice to Adult Services Program Assistant for resolution. Follows up the resolution of the discrepancies within three calendar days. Informs Staff Accountant of the progress of the resolution.
25. Maintains a billing file in accordance with established filing procedures. Billing file will be organized by insurance company and by program on a monthly basis.
26. Provide billing reports for Adult UR meetings.
27. Provides monthly CM client encounter reports for quarterly score card.
28. Responsible for inputting Group Home client information into Medisoft, and assigning a MM code.
29. Does billing for CAMHD and APRN.
30. Entering Transitional Family Home clients and billing for Oahu and Hilo.
31. Provide Medisoft reports for TFH UR meetings.
Other Clerical Duties
Payroll Processing
Payroll Bookkeeping Responsibilities
Processing of Payroll Deductions
32. Photocopy documents, type labels and mail letters as directed
33. Assists in pulling documents, files and reports during agency audits and as directed
34. Prepares vendor files, labels, other fiscal files including payroll files as directed.
35. Shreds confidential documents in accordance with agency policy.
36. Maintains an inventory of fiscal supplies and equipment. Submits supply requests as needed to Executive Assistant.
37. Helps maintain a neat, clean and healthy working environment.
38. Ensures that consumer rights and confidentiality are protected in accordance with agency policy.
39. Learn to process checks and be available as alternate in the absence of Staff Accountant (emergencies).
40. Performs other related duties as may be required.
41. Receives timesheets and verifies accuracy and completeness of payroll information (regular hours, approved PTO hours, supervisor approval and employee signature). Checks the mathematical computations of the hours reported. Ensures approval of PTO by submission of approved PTO requests.
42. Receives and compiles all Personnel Action Forms to be processed for the pay period. Ensures that all information changes are properly inputted into the payroll system: i.e. Changes in payroll deductions, payroll taxes, direct deposit, address changes, status change, 401(k) contributions and loan repayments, TDI, salary adjustments and other payroll deductions.
43. Ensures that all new hires and terminated employees' information are available and accurate at time of input.
44. Occasionally may process manual checks when necessary for unplanned terminations or correction of processed paychecks.
45. Checks the availability of PTO hours requested by the employee for time offs, PTO donations and PTO cash outs.
46. Manages the agency's payroll input system, by printing reports such as: trial payroll, payroll taxes report and payroll deduction summaries for review.
47. Ensures that payroll allocation percentages are regularly updated for changes.
48. Ensures that employee cost centers are updated every pay period.
49. Responds to requests for copies of W2's and pay stub information within established guidelines.
50. These responsibilities will be updated upon the acquisition and implementation of the new payroll software.
51. Maintain PTO spreadsheet to reconcile with ADP records and to make notes whenever there are adjustments to employee PTO.
52. Responsible in maintaining and updating the following payroll related duties:
a. Personnel PERMANENT files.
b. Personnel CURRENT year files-timesheets, approved PTO requests personnel action forms, authorizing documents for payroll deduction i.e. garnishments, 401(k) loans, medical insurances, life insurances, direct deposits, etc.
53. Files the following payroll reports:
a. Payroll registers and other customized payroll reports per pay period.
b. Quarterly Form 941 Federal and State payroll taxes reconciliation (Federal income tax withholding, Social Security tax withholding, State unemployment reports).
54. Prepares the following reports on a quarterly basis;
a. Quarterly TDI report to Hartford Insurance.
b. Quarterly worksite summary report to Department of Labor.
55. Prepares the monthly Group Home roster of Residential Assistants (RA's) for
56. Review by the Group Home Program Manager to determine inactive RA'S.
57. Prints payroll deduction summary and accordingly completes the check request form to pay out payroll deductions within three (3) business days following payroll check date i.e. garnishments, child support, etc.
58. Prepares and submits check requests no later than the 3rd business day of each month for advanced monthly payments of the following:
a. Medical and dental insurance.
b. Pacific Guardian Life - Accounts 100, 101 and 300.
c. Beneflex for Cafeteria Plan deductions.
59. Prepares the supporting journal entry to record in Excel worksheet.
60. Prepares check request for the quarterly premium due for TDI insurance (Hartford)) no later than the 5th business day following the end of the quarter.
61. Reviews the individual PTO used and accrued for each pay period and makes appropriate adjustments when needed.
II. TRAINING
62. Takes down relevant notes while training on the new payroll software and incorporate the same into a step by step procedures manual to complement the operating manual for the new payroll software. The idea is to provide an instructional reference for payroll processing.
63. Cross trains another staff in the new payroll software.
III. OTHER FUNCTIONS
64. Performs other duties as assigned
IV. QUALIFICATIONS
Knowledge / Abilities
65. Knowledge of database management programs and experience maintaining individual data files in a complex management information system.
66. Ability to meet recurring deadlines.
67. Ability to be flexible.
Education & Experience
68. Bachelor's degree in accounting, business administration or High School diploma/GED plus five (5) years of experience, which have led to, required competencies.
69. Experience with the operation and maintenance of management information systems and experience maintaining individual data files.
Physical Requirements
70. Within reasonable modifications, must be physically able to perform efficiently the duties of the position. Any physical condition which could cause the applicant to be a hazard to him/her or to others will disqualify him/her for appointment.
IV. OTHER REQUIREMENTS
71. Valid driver's license and clean traffic abstract within the past three years and ready access to an insured vehicle.
72. Availability to work flexible hours, including nights, weekends and holidays.
73. Provide consent and necessary information for a criminal background check.
74. Consents and submits to drug testing according to agency policy and procedure.
75. Provide a TB clearance and COVID-19 vaccination.
76. Able to complete all physical requirements of the job with or without a reasonable accommodation.
$23-26 hourly Auto-Apply 60d+ ago
Customer Service Representative
Honsador Lumber 3.5
Service advisor job in Kailua, HI
is based out of Kailua-Kona. *
*MUST BE CURRENTLY LIVING IN HAWAII
Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo.
Responsibilities:
Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
Develop profitable business with new customers through excellent selling, customer service and problem-solving.
Continuously improve and maintain in-depth product knowledge and expertise.
Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
Accept payment and apply it to the appropriate customer account.
Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
Previous experience in sales, new construction and/or commercial projects preferred
Knowledge of building materials, building process, and local building codes preferred
Excellent communication and interpersonal skills
Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check
Competencies:
Customer Focus
Building Trust
Communication
Sense of Ownership
From
$31k-36k yearly est. Auto-Apply 60d+ ago
Sales & Service Consultant
Unibodyautotech
Service advisor job in Urban Honolulu, HI
Job DescriptionSalary: $20-$35 per Hour
Sales & Service Consultant Job Type: Full-Time Pay Range: $25,000 $52,000 per year
About the Role: UNIBODY Autotech Collision Centers is seeking a personable, organized, and motivated Sales & Service Consultant to join our growing team. In this hybrid role of sales and customer service, you'll serve as the key liaison between our shop, customers, and insurance partners. Youll assess vehicle damage, prepare estimates, negotiate with insurers, and guide customers through the repair process ensuring an outstanding experience from drop-off to delivery.
Key Responsibilities:
Inspect and evaluate collision damage to develop accurate repair plans
Write repair estimates using industry-standard software
Communicate and negotiate repair pricing with insurance adjusters
Keep customers informed throughout the repair process
Coordinate closely with technicians and parts staff to ensure timely repairs
Deliver world-class customer service and resolve any concerns proactively
Finalize repair documentation and ensure customer satisfaction upon delivery
Qualifications & Skills:
High school diploma required; post-secondary education in auto repair or estimating a plus
Prior experience in collision repair, estimating, or customer service preferred
Strong communication and interpersonal skills
Detail-oriented, tech-savvy, and confident in learning estimating software
Able to multitask in a fast-paced environment
Knowledge of auto insurance claim and repair processes is highly desirable
Career Growth:
This position offers a great pathway into sales management, operations leadership, or industry education roles. On-the-job training is provided, with advanced education available through I-CAR and ASE certification programs.
$18k-21k yearly est. 25d ago
Family Service Advisor
Northstar Memorial Group 4.4
Service advisor job in Waipahu, HI
Join NorthStar as a Family ServiceAdvisor (Sales) at
Mililani Memorial Park & Mortuary in Waipahu, Hawaii!
At NorthStar, we re redefining how families honor and celebrate the lives of their loved ones. As a Family ServiceAdvisor at
Mililani Memorial Park & Mortuary in Waipahu, Hawaii.
You won t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.
What We Look For
Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life s most sensitive moments.
Creatively, we value innovation. You ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales anticipating needs and delivering results.
What You Can Expect
Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.
Compensation that reflects your character and drive!
Exceptional Total Rewards Package
Uncapped Commission Program You control your income
Comprehensive Insurance Options
Medical, Dental, Vision
Life & AD&D
Disability Coverage
401(k) with Company Match
Tuition Reimbursement
Funeral & Cemetery Benefits
Employee Referral Bonuses
Recognition Programs & Annual Awards Trips
Requirements
Must successfully pass a criminal background check.
Possess a valid driver s license with a clean motor vehicle record (MVR).
Salary Range
$55,000-$120,000
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
#INDCORE1
How much does a service advisor earn in Urban Honolulu, HI?
The average service advisor in Urban Honolulu, HI earns between $47,000 and $78,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Urban Honolulu, HI
$61,000
What are the biggest employers of Service Advisors in Urban Honolulu, HI?
The biggest employers of Service Advisors in Urban Honolulu, HI are: