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Service advisor jobs in Vermont - 324 jobs

  • Service Advisor

    Alderman Auto Group

    Service advisor job in Rutland, VT

    As a Service Specialist, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Guides are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Alderman's Chevrolet Buick GMC Benefits and Advantages Award winning culture that puts the employee first Re-location assistance Paid Holidays Paid Vacation 401-k Profit Sharing Medical Plan with Health Savings Dental Disability Every employee is included in our Weekly Performance Bonus - up to $150 per week or more! We promote from within - 80% of our leadership team started with Alderman's in either entry or mid-level positions. We pay faster - every employee receives 100% of all earnings due paid in full every Friday. Responsibilities Oversee the flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record
    $37k-69k yearly est. Auto-Apply 6d ago
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  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Bennington, VT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $30k-36k yearly est. 5d ago
  • Customer Service Associate

    Hubbardton Forge 3.9company rating

    Service advisor job in Castleton, VT

    Join the Team at Hubbardton Forge - Craft Your Future with Us! Do you love tackling challenges and making a genuine impact by providing outstanding service? At Hubbardton Forge, we're not just making products-we're crafting works of art! Quality, creativity, and teamwork are at the heart of everything we do. We're on the hunt for extraordinary talent like you to join our Customer Service team! Hours:9:30 a.m. - 6:00 p.m. What You'll Bring to the Table: A positive “I can do this!” attitude and a desire to learn. Dependability-because we all count on each other here. A knack for problem-solving and a genuine enthusiasm for helping customers. Strong organization skills and demonstrated attention to detail and accuracy. Proficiency with computer operations, including Microsoft Office applications and order entry/contact management systems. What's in It for You? Get paid to learn! Enjoy hands-on training that will turn you into a customer service superstar. Competitive starting pay of $17 an hour and beyond - your efforts deserve recognition! Plenty of growth opportunities - because your success is intwined with our success. Exciting team events, celebrations, and a culture that values your ideas and contributions. Free coffee and snacks to keep you fueled and focused throughout the day. Why You'll Love It Here: At Hubbardton Forge, we're more than just co-workers; we're a community. Everyday offers a chance to grow, connect, and share unforgettable moments, whether it's celebrating achievements, acquiring new skills, or enjoying a laugh over lunch. Ready To Dive In? Become a hero of customer satisfaction and join our amazing team! Click the link to apply and leave your mark. KNOWLEDGE, SKILL, AND EXPERIENCE REQUIREMENTS - Customer Service Associate High School Diploma or GED required. Proven customer service skills in a fast-paced, complex environment. Strong technical aptitude, including the ability to creatively solve technical problems. Proven interpersonal savvy and the ability to establish and maintain strong customer and peer relationships. Experience delivering phone-based sales and/or customer service. Computer proficiency Excellent multitasking ability. Strong organization skills and demonstrated attention to detail and accuracy. Proven ability to contribute to a team's success. Pay: $17.00 - $20.50 per hour
    $17-20.5 hourly 46d ago
  • Service Writer

    Midas South Burlington 4435

    Service advisor job in South Burlington, VT

    Midas is looking for a Service Advisor. Energetic individuals needed to handle phones, customers, as well as creating estimates and advising customer of suggested services, as well as invoicing. Good communication and interpersonal skills a must. Must be neat in appearance with a great attitude. Outgoing personality a plus! If you possess these traits you may be the candidate that we are looking for. Benefits are, paid time off, paid holiday, health insurance, dental insurance and employer matching contributions to a Simple IRA plan. This position is a 40 to 44 hour work week. Please apply online or in-person at 60 Midas Dr. South Burlington, VT 05403. Compensation: $50,000.00 - $90,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $50k-90k yearly Auto-Apply 60d+ ago
  • Automotive Service Advisor

    Brattleboro Subaru

    Service advisor job in Brattleboro, VT

    Job Description Brattleboro Subaru, is a fast paced, customer focused family dealership looking for the right candidate who is looking for a career and not "just a job" in our growing service department as a automotive service advisor. Brattleboro Subaru consistently is ranked as one of the top Subaru dealerships in the region by its customers as reflected by the Subaru of America customer satisfaction surveys received. This role is a customer facing role that requires the candidate to have excellent personal interaction skills, be able to learn and follow a detailed customer handling process and provide exceptional customer service. This position not only provides for excellent salary potential, but the satisfaction of helping customers with their vehicle needs to make their lives less complicated. The right candidate does not have to have prior automotive experience, although it is a plus. We will train the right candidate who possesses the following traits: * Able to smile and have fun while working in a team setting * Work a five day work week with rotational Saturdays required * Stand for longer periods and have a sense of urgency when business requires * Work in a fast paced environment * Able to work in a team setting and communicate clearly with both teammates and customers alike * Perform computer tasks and good math skills. * Come to work with a good attitude * Receive excellent compensation for your hard work * Receive potential additional compensation from Subaru of America for excellent customer service ratings If you feel you are the right person to join our team, you can fill out the online application or email your resume' to our service and parts director Shawn McMillan at *************************************** or call ************* to schedule an interview.
    $38k-54k yearly est. Easy Apply 11d ago
  • Automotive Service Advisor

    The Hertz Corporation 4.3company rating

    Service advisor job in Montpelier, VT

    **A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing + Reviewing a wide range of vehicle repair requests + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM + Handle repair disputes with national account vendors + Validating parts pricing and labor times + Guarantee vehicle repairs adhere to company policies and address safety concerns + Efficiently drive down vendor cycle time to minimize out of service days + Handle phone calls related to vehicles experiencing extensive down time + Adhere to goal setting metrics for all job functions + Review vehicle repairs + Handle phone calls, emails, and chats + Working behind a desk + Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid **What We're Looking For:** + Highschool Diploma or GED + 3 years of previous vehicle maintenance experience + Minimum of 4 ASE certifications related to job scope + Ability to work remote + Fleet experience preferred + Automotive vehicle repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides ***Ability to work REMOTE - Required to be near Phoenix office*** **What You'll Get:** + Remote Work + Up to 40% off the base rate of any standard Hertz rental including Friends and Family + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $22 hourly 60d+ ago
  • Automotive Service Advisor

    Twin State Ford

    Service advisor job in Saint Johnsbury, VT

    Job Description Join Twin State Ford as an Automotive Service Advisor in Saint Johnsbury, VT, where you will be the vital link between our customers and our automotive service team. In this role, you will ensure customer satisfaction by managing service inquiries, scheduling appointments, and providing timely updates on vehicle repairs. Enjoy a dynamic work environment that values your communication skills and expertise in automotive services, all while benefiting from a 4-day work week promoting a healthy work-life balance. Responsibilities Greet customers and assess their automotive service needs professionally and courteously. Schedule service appointments efficiently, ensuring minimal wait times and optimal workflow. Communicate with technicians to stay updated on repair statuses and accurately relay information to customers. Prepare and explain service estimates and invoices, assisting customers with service decisions. Maintain detailed records of customer interactions and service history within the dealership's system. Follow up with customers post-service to ensure satisfaction and encourage repeat business. Requirements Previous experience in an automotive service advisor or customer service role preferred but not required. Strong interpersonal and communication skills to effectively engage with customers and team members. Proficiency in managing multiple tasks in a fast-paced environment. Basic knowledge of automotive systems and terminology is an asset. Ability to work independently and as part of a team to achieve departmental goals. Benefits Enjoy a 4-day work week that supports work-life balance and personal well-being. Opportunities for professional development and career growth within Twin State Ford. Supportive and friendly team environment at a trusted local dealership. Employee discounts on vehicle services and parts. About the Company Twin State Ford is a reputable automotive dealership dedicated to providing exceptional customer service and quality vehicle care. Located in Saint Johnsbury, VT, we pride ourselves on fostering a collaborative work culture that values our employees and customers alike. Join us and be part of a team that drives excellence in every service appointment. ```
    $36k-46k yearly est. 26d ago
  • Service Advisor

    Lamoille Valley Ford

    Service advisor job in Hardwick, VT

    Job Description Description of the role: We are seeking a dedicated Service Advisor to at to our already outstanding team at Lamoille Valley Ford in Hardwick, VT. As a Service Advisor, you will be responsible for providing exceptional customer service in a fast-paced automotive service environment. Responsibilities: Advising customers on their vehicle service needs Scheduling service appointments Estimating time and cost for services Organizing work orders and ensuring timely completion of service Requirements: Prior experience in automotive service industry Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving skills Benefits: Competitive compensation Health insurance 401(k) retirement plan Paid time off and holidays 4-day work week schedule About the Company: Lamoille Valley Ford is a reputable automotive dealership located in Hardwick, VT. We pride ourselves on providing top-notch customer service and a supportive work environment for our employees.
    $34k-63k yearly est. 26d ago
  • Burlington Subaru Service Advisor

    Hoffman Auto Group 3.6company rating

    Service advisor job in Burlington, VT

    We are looking for a Service Advisor to join the Hoffman Auto Group family! Click here to check out what over 100 years looks like in our culture! What does a Service Advisor at Hoffman Auto Group do? Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Qualifications Competencies and Qualifications High School Diploma 1-2 years' experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
    $30k-52k yearly est. 9d ago
  • Cashier/Store CSR Ludlow VT

    Sandri Energy, LLC 3.9company rating

    Service advisor job in Ludlow, VT

    Job Description About the Role: The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for customers at Store 220. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, returns, and product information, contributing to a welcoming and efficient store environment. By maintaining a clean and organized checkout area, the Cashier/Store CSR helps to uphold the store's standards and enhance customer satisfaction. Ultimately, this role is vital in fostering customer loyalty and driving sales through excellent service and operational efficiency. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Basic math skills and ability to handle cash transactions. Preferred Qualifications: Experience with point-of-sale (POS) systems. Knowledge of inventory management and stock replenishment. Responsibilities: Process customer transactions accurately and efficiently at the cash register. Provide friendly and knowledgeable assistance to customers regarding products and services. Handle cash, credit, and debit transactions while ensuring compliance with company policies. Assist in maintaining the cleanliness and organization of the checkout area and store displays. Address customer inquiries, concerns, and complaints in a professional manner. Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and providing excellent service. Attention to detail is crucial when processing transactions to ensure accuracy in cash handling and inventory management. Problem-solving skills will be utilized when addressing customer inquiries and resolving issues effectively. Preferred skills, such as familiarity with POS systems, will enhance efficiency during busy periods and improve the overall customer experience. Additionally, the ability to work collaboratively with team members will contribute to a positive work environment and operational success. Evenings and weekend availability a must. Full & Part Time.
    $28k-34k yearly est. 25d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Service advisor job in South Burlington, VT

    Benefits: Employee discounts Opportunity for advancement Paid time off Training & development Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $20-24 hourly Auto-Apply 60d+ ago
  • Athletic Health Services Specialist

    Ladgov Corporation

    Service advisor job in South Burlington, VT

    Job Title: Athletic Health Services Specialist. Hours: Full-time; Tuesday-Saturday, between 6:00 a.m. - 5:00 p.m The Athletic Health Services Specialist will support fighter pilots by providing preventative care, injury reduction, and physical conditioning. This dual-role position combines athletic training and strength & conditioning, focusing on musculoskeletal health and personalized fitness plans.Key Responsibilities: Strength Training: Providing strength training programs tailored to the needs of fighter pilots to prevent and reduce injuries. Athletic Trainer Services: Offering athletic training to treat, prevent, and manage injuries related to high G-forces experienced during flight. Pre-habilitative Fitness Services: Implementing fitness services aimed at preparing pilots physically for the demands of flying. Individualized Training Plans (ITP): Developing and updating personalized training plans based on evaluations of clients' physical conditions. Pre and Post Flight Services: Conducting athletic trainer-assisted services before and after flights to prepare clients and provide preventive maintenance. Healthy Lifestyle Education: Providing education on nutrition, sleep hygiene, and stress management to promote overall health. Reporting: Delivering periodic reports on client evaluations, program effectiveness, and trends in musculoskeletal discomfort. Qualifications: Athletic Trainer: Must be a current licensed Athletic Trainer in the state of Vermont or have the ability to obtain licensure prior to the start of services. Strength and Conditioning Specialist (SCS): Must possess and maintain current certifications: Certified Strength and Conditioning Specialist (CSCS). Performance Enhancement Specialist (PES). Strength and Conditioning Coach Certified (SCCC) or Master Strength and Conditioning Coach (MSCC). Strength and Conditioning Certification (SCC) or equivalent. Emergency Medical Training: must have current certification in basic Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) training. Additional Qualifications: must demonstrate internal training and education plans to ensure staff are qualified to focus on neck and back injury treatment and prevention beyond industry standard practices. Valid U.S. driver's license and ability to travel locally for inspections.
    $37k-71k yearly est. Auto-Apply 60d+ ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service advisor job in Montpelier, VT

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 12d ago
  • Service Dispatcher

    Dead River Company 4.8company rating

    Service advisor job in Woodstock, VT

    Competitive hourly range- $20.00-$24.00 We are seeking a detail-oriented and customer-focused Service Dispatcher to coordinate service dispatching, inventory, billing, payroll, and productivity within our service department. This role is essential in maintaining high customer satisfaction and ensuring efficient, profitable department operations. Essential Responsibilities: Professionally receive and process incoming service-related customer calls. Accurately enter information into the computer system and schedule service appointments. Schedule technicians for routine tune-ups and maintenance; coordinate major repairs or installations in consultation with the Service Manager. Communicate with field technicians via radio or mobile phone regarding job assignments and status updates. Enter parts and labor details into the computer system to generate accurate service invoices. Reconcile billable and non-billable technician time. Manage the service contract program, including setting up new contracts, renewals, terminations, and scheduling annual maintenance. Assist with parts inventory control by recording parts used and supporting technicians with restocking. Coordinate the Gas Check program: contact customers, explain the program, schedule technicians, and enter Gas Check results into the system. Perform additional duties as assigned. Qualifications: Education High school diploma or equivalent preferred. Experience No prior experience required; however, familiarity with petroleum products, equipment, or basic service operations is beneficial. Decision- Making Responsibilities: Plan and schedule technician time for routine service work Handle customer complaints and service-related issues; escalate complex matters to the Service Manager Collaborate with the Service Manager on complex scheduling needs If you are a reliable professional with strong organizational skills and a passion for customer service, we invite you to apply and become a valued member of our team.
    $20-24 hourly 56d ago
  • Stabilization Specialist - Developmental Services - Per Diem - Springfield

    HCRS Current Positions

    Service advisor job in Springfield, VT

    is $23-$25 per hour. Currently seeking those interested in 1 st and 2 nd Shifts! This position provides therapeutic and person-centered direct support to people with developmental disabilities and co-occurring mental health concerns who are experiencing a crisis. Assists with the operation of short-term therapeutic community residence that supports stabilization and crisis prevention. Bachelor's degree in relevant area preferred; or a High School diploma plus at least one year of experience in human services. Basic understanding of philosophy of normalization, crisis supports, trauma-informed and person centered care. Flexibility including but not limited to ability to work nights, weekends and overnights. Household management skills and house maintenance skills. Personal Care skills including ability to safely transfer person. Willingness to become a Registered Behavioral Technician. Join one of Vermont's Best Places to work for FIVE years in a row!
    $23-25 hourly 60d+ ago
  • Virtual Customer Service Professional

    Re-Krut Services

    Service advisor job in Montpelier, VT

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information
    $9-14 hourly 60d+ ago
  • Automotive Service Advisor

    Brattleboro Subaru

    Service advisor job in Brattleboro, VT

    Brattleboro Subaru, is a fast paced, customer focused family dealership looking for the right candidate who is looking for a career and not "just a job" in our growing service department as a automotive service advisor. Brattleboro Subaru consistently is ranked as one of the top Subaru dealerships in the region by its customers as reflected by the Subaru of America customer satisfaction surveys received. This role is a customer facing role that requires the candidate to have excellent personal interaction skills, be able to learn and follow a detailed customer handling process and provide exceptional customer service. This position not only provides for excellent salary potential, but the satisfaction of helping customers with their vehicle needs to make their lives less complicated. The right candidate does not have to have prior automotive experience, although it is a plus. We will train the right candidate who possesses the following traits: * Able to smile and have fun while working in a team setting * Work a five day work week with rotational Saturdays required * Stand for longer periods and have a sense of urgency when business requires * Work in a fast paced environment * Able to work in a team setting and communicate clearly with both teammates and customers alike * Perform computer tasks and good math skills. * Come to work with a good attitude * Receive excellent compensation for your hard work * Receive potential additional compensation from Subaru of America for excellent customer service ratings If you feel you are the right person to join our team, you can fill out the online application or email your resume' to our service and parts director Shawn McMillan at *************************************** or call ************* to schedule an interview.
    $38k-54k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Lamoille Valley Ford

    Service advisor job in Hardwick, VT

    Description of the role: We are seeking a dedicated Service Advisor to at to our already outstanding team at Lamoille Valley Ford in Hardwick, VT. As a Service Advisor, you will be responsible for providing exceptional customer service in a fast-paced automotive service environment. Responsibilities: Advising customers on their vehicle service needs Scheduling service appointments Estimating time and cost for services Organizing work orders and ensuring timely completion of service Requirements: Prior experience in automotive service industry Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving skills Benefits: Competitive compensation Health insurance 401(k) retirement plan Paid time off and holidays 4-day work week schedule About the Company: Lamoille Valley Ford is a reputable automotive dealership located in Hardwick, VT. We pride ourselves on providing top-notch customer service and a supportive work environment for our employees.
    $34k-63k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service advisor job in Burlington, VT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $31k-36k yearly est. 2d ago
  • Virtual Customer Service Professional

    Re-Krut Services

    Service advisor job in Montpelier, VT

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information
    $9-14 hourly 1d ago

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Lamoille Valley Ford

Hoffman Auto Group

Alderman Auto Group

Top 4 Service Advisor companies in VT

  1. Lamoille Valley Ford

  2. Hoffman Auto Group

  3. FUJIFILM Medical Systems USA

  4. Alderman Auto Group

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