Engagement & Retention Specialist
Service advisor job in Urban Honolulu, HI
Engagement and Retention Specialist
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Impact you'll make:
The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training.
What you'll do:
Ensure retention and engagement strategies are locally put into practice efficiently and effectively
Assist
o
peration teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience
Conduct stay interviews with goal of enhancing employee retention strategies
Use employee survey data to assess engagement, enhance processes, and develop action plans
Assist operations management with conducting, tracking, and or evaluating training for associates
Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected
Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention
Responsible for tracking employee turnover and focusing on new hire retention at assigned locations
Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover
Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce
Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team
Performs similar or related duties as assigned or requested
What we're looking for:
Bachelor's degree required - Business, HR majors highly preferred
Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field
Personable and caring person, because relationship building is of utmost importance!
Good interpersonal skills including excellent written and verbal communication skills
Creativity in developing programs and methods
Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations
Excellent time and task management skills
Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively
Passionate about people and have a strong belief in all employees ability and potential to succeed
Ability to adapt to changing priorities and deadlines
Attention to detail and ability to maintain confidentiality in HR matters is essential
Excellent analytical skills
Knowledge or experience with Workday is an asset
Proficient with Microsoft Suite of products
Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees
Perks you'll get:
Use of a new company vehicle which includes gas, insurance and maintenance
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
* The annual starting salary for this position is $55,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The fine print:
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
HonoluluHawaiiUnited States of America
Auto-ApplyLead Retail Customer Service Associate
Service advisor job in Urban Honolulu, HI
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $20.60 - $24.19/hr
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Customer Service Representative - FT
Service advisor job in Urban Honolulu, HI
$18.50/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
HonoluluHawaiiUnited States of America
Auto-ApplyService Advisor - Honolulu, HI
Service advisor job in Urban Honolulu, HI
Service Advisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Honolulu, HI is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements:
Bachelor's degree preferred
Previous client interaction in an office environment
5+ years of Financial Industry Experience Preferred
CFP Preferred
Life & Health paired with either a Series 65 or Series 7 & 66 combination
This position requires that you possess the following skills:
Analytical
Self-Motivated
Self-Directed
Strong Interpersonal Communication Skills
Highly Organizational
Advanced Computer Skills
Responsibilities
Private Wealth Manager:
Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck.
Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators.
E&O - Maintain active E&O insurance.
Fiduciary - Act as a fiduciary for all fee-based clients.
Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market.
EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning.
EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process.
Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD.
Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience.
Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings.
Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience.
Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication.
Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals.
Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm.
Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly.
New Business Processor:
Check and collect incoming requests from the in-tray and the new business tray.
Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness.
Enter and update new business information into the internal tracking system.
Application preparation and new business processing for your assigned advisors.
Scan & upload documents into client files in Citrix.
Assist Advisors with application preparation and new business processing.
Submit documents in their entirety to the Broker/Dealer for review and approval.
Submit vendor documents to the vendor for review and approval.
Ensure all Broker/Dealer and vendor outstanding requirements are satisfied.
Confirm source of funds are received.
Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc.
Salesforce tracking daily on pending new business.
All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe.
Client Coordinator:
Participate in daily check-in meetings, HIVE meetings, and WIG meetings.
Aim to return all client calls and e-mails within 2 hours.
Enter and update client and business information into our CRM.
Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full)
Check in with Advisors daily
Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment.
Call unbooked members, with a minimum target of 75% of members with their next appointment booked.
Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked.
Assist Advisors with account servicing forms.
Record notes from every Registered Representatives and client conversation in Salesforce.
Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary:
$70K-$80K
Monthly commission (uncapped)
Benefits:
401k with automatic 3% contribution from company
Pre-paid insurance (health, vision, dental, pharmaceutical)
Paid holidays
PTO
Hours:
Monday-Friday, 8am-5pm (in-office)
Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Service Advisor
Service advisor job in Urban Honolulu, HI
Job DescriptionJob Purpose
Service Advisor is the dealership's first-line customer-relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and thorough and accurate performance of designated administrative activities.
Family Service Advisor
Service advisor job in Kaneohe, HI
ONLY LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS ROLE. WE DO NOT OFFER RELOCATION ASSISTANCE FOR THIS POSITION.
Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? If so, keep reading about this exciting opportunity with unlimited income potential!
NorthStar seeks dynamic Bilingual Community Development Advisors (Sales) at Valley of the Temples in Kaneohe, HI (Honolulu County). Our sales teams redefine the way families honor their loved ones. We don t just sell; we guide, inspire, and innovate. We prioritize financially stable roles, ensuring that individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
Why NorthStar?
Top Employer: Recognized by USA Today as one of the Top Employers to Work For four years in a row
Sales Excellence: Consistently listed among the Top 50 Companies to Sell For by Selling Power
Transformative Careers: Our sales careers reward your positive impact on others and provide the income potential to transform your life
Role Overview: The Community Development Advisor generates pre-need sales for locations in the assigned market area, including cemetery property, cemetery merchandise, cemetery services, and prearranged funeral/cremation plans.
Responsibilities:
Build relationships in the community to educate and guide families in their preplanning decisions
Set appointments and deliver preplanning guide presentations and product presentations
Provide professional park tours of each location within their area
Complete paperwork in a timely, neat, and accurate manner, including all specific requirements for contract processing
Track all sales activity and ratios to measure areas of strength and areas needing improvement
Use CRM to track all contacts and ensure professional follow-up
Contact new and existing customers to discuss how specific products or services can meet their needs
Prospect daily using multiple methods, including cold calling, door knocking, mailers, seminars, and outside events
Provide world-class customer service, maintain a positive attitude, and demonstrate a willingness to do Whatever it takes
Stay current in areas related to our profession (veteran s benefits, social security benefits, end-of-life decisions, etc.)
Build relationships with churches, civic groups, veteran organizations, hospice, senior living, and other community groups. Schedule and conduct pre-planning seminars following NorthStar Memorial Group's established program
Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and other methods following NorthStar s sales playbook
Schedule 10-12 pre-need appointments each week, tracked in the CRM
Answer telephone inquiries about cemetery products and services pre-need planning
Attend training programs scheduled with sales leaders and regional leadership
Qualifications:
High School Diploma or equivalent
Valid driver s license and satisfactory driving record
Reliable transportation
Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry
FIRST YEAR PROJECTED SALARY: $75k - $175k or more!
Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
#Sales
Service Writer
Service advisor job in Aiea, HI
Job Title:
Service Writer
Compensation:
$43,470.00 - $65,310.00
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Service Writer!
FULL-SERVICE REWARDS:
401K plan w/ company match
Biweekly Bonus Incentives
Career advancement opportunities
Closed Sundays (at most locations)
DailyPay
Do not need to pay for tools
Employee Discount
Employee Referral Bonuses
Fleet Referral Bonuses
Medical/dental/vision insurance benefits 30 days after 1st day of work
No early mornings/late nights
No late nights or early mornings
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
PTO after 180 days
Spot bonuses through our internal rewards program
Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
We're looking for a motivated, experienced Service Writer to be the key link between our certified technicians and valued customers. In this fast-paced and friendly environment, you'll handle everything from writing repair estimates and ordering parts to managing shop flow and team attendance. If you thrive on face-to-face customer service and love keeping operations running smoothly, we'd love to meet you!
HOW YOU WILL DRIVE SUCCESS:
Clearly and confidently communicate technician recommendations to guests, ensuring transparency and trust
Order parts and supplies to keep the shop running efficiently
Manage time and attendance for the shop
Strategically assign work to technicians based on skillset and workload to maximize productivity
Drive and manage overall shop flow to ensure seamless operations and minimal downtime
Consistently meet and/or exceed company KPIs through strong leadership/collaboration and operational execution
UNDER THE HOOD - WHAT YOU'LL NEED:
2-3 years of service writer or service manager experience
Experience with estimating automotive repair
Preferred: 2-3 years of automotive shop management
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Auto-ApplyAutomotive Service Advisor
Service advisor job in Urban Honolulu, HI
**A Day in the Life:** on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $22/hr **What You'll Do:** + Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+ Working behind a desk
+ Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
**What We're Looking For:**
+ Highschool Diploma or GED
+ 3 years of previous vehicle maintenance experience
+ Minimum of 4 ASE certifications related to job scope
+ Ability to work remote
+ Fleet experience preferred
+ Automotive vehicle repair background
+ Ability to multitask
+ Negotiation
+ Computer literate
+ Customer service
+ Experience with labor guides
***Ability to work REMOTE - Required to be near Phoenix office***
**What You'll Get:**
+ Remote Work
+ Up to 40% off the base rate of any standard Hertz rental including Friends and Family
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Associate
Service advisor job in Waipahu, HI
Job Title: Customer Service Associate . $14.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $14.21 = Clothing Sorter/Hanger, Hardware Sorter
$14.42 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$14.76 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
94-300 Farrington Hwy, Waipahu, HI 96797
Customer Service Associate
Service advisor job in Waipahu, HI
Share: share to e-mail Job Title: Customer Service Associate . $14.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$14.21 = Clothing Sorter/Hanger, Hardware Sorter
$14.42 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$14.76 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
94-300 Farrington Hwy, Waipahu, HI 96797
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Victim Services Specialist - Honolulu, HI
Service advisor job in Urban Honolulu, HI
Job Description
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual a plus.
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
Reliable transportation to court attendance is required along with a flexible schedule.
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
Strong work ethic with the ability to maintain a high activity level.
Must have exceptional internal and external customer service orientation.
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
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Automotive Service Writer
Service advisor job in Kailua, HI
Job DescriptionSalary: DOE
Customer Service-oriented person with excellent communication skills to join our team and act as liaison for our customers to address their vehicle repair needs.
*Greet and interact with customers
*Assist with answering phones
*Schedule appointments
*Process orders
*Update customers on progress of repairs
*Process customer transactions upon completion of repairs
*Monitor delivery
*Provide communications and support to Service Department staff
Qualifications
*To perform this job successfully, an individual must enjoy working with people, possess clear communication skills, a willingness to learn, comfortable with computer work, and a professional attitude.
Education
*High school Diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
*Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to communicate effectively with customers and Team Members.
*Serious inquiries only
*Current Driver's License & Traffic Abstract required
*Pre-employment drug testing required
*Training provided
Fiscal Service Specialist II
Service advisor job in Waianae, HI
Fiscal Service Specialist II
REVISION DATE
10/28/2025
PROGRAM
FISCAL SERVICES
POSITION SUMMARY
This position is responsible for maintaining fiscal records, billing, data entry and processing payroll. The position is expected to work within the program and policies directives of the Fiscal Department Program of the Wai`anae Coast Community Mental Health Center, Inc. /Hale Na`au Pono.
REPORTS TO
Fiscal Officer. This position is also guided by the position description, policies and procedures, applicable State and Federal laws, and the standards and requirement of the pertinent professional organizations and disciplines.
CLASSIFICATION
Full Time, Non-Exempt
COMPENSATION
$23.00 - $26.00 Hourly
I. MAINTENANCE OF FISCAL RECORDS
Vendor Files, Check Requests and Voided Documents
1. Process Contractor payments for Child programs.
2. Assist Staff Accountant with weekly checks.
3. Ensures timely (preferably daily) and proper filing of processed check requests into the appropriate vendor files. Filing of all processed check requests must be completed on a weekly basis.
4. On a quarterly basis, randomly reviews vendor files against vendor ledgers for completeness and ensures missing check requests are located and filed.
5. Ensures that voided check requests are properly noted with the vendor credit memo (CM) numbers and a photo copy of the corresponding VOIDED checks are attached to the check requests.
6. Maintains a file of the original VOIDED checks accounted for in chronological order.
Charge Tags and/or Progress Notes and Group Home Client Files
Data Entry
7. Responsible for the maintenance and filing of Child program charge tags according to established filing procedures.
8. Responsible for the maintenance and filing of Adult program charge tags according to established filing procedures.
9. Responsible in maintaining a file of authorization forms for the case management program.
10. Maintains the group home client files- copies of admission, discharge, program enrollment agreements, transfers and authorizations.
11. Maintains a monthly Excel spreadsheet showing progress notes received for each client.
12. Ensures timely receipt of progress notes scheduled to be received by Fiscal every Tuesday from the case management CCS. Informs Staff Accountant of delays in receipt of such progress notes.
13. Responsible for the accurate and proper entries of the progress notes into Medisoft data entry system in accordance with established data entry procedures.
14. Ensures that all received progress notes during the week are entered into Medisoft within the same week of receipt of such progress notes. Informs Staff Accountant of barriers in meeting the scheduled deadline.
15. Responsible for printing the “pre-billing” report as soon as the data entry is completed. Submits claims for payment via Instamed.
16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the “approved pre-billing reports” and the printed copy of Form 837 or CMS 1500
17. Responsible for entering client information upon admission and discharge into Medisoft on a timely manner. Admission and discharge forms must be posted within three calendar days from admission or discharge of client.
18. May be asked to generate reports for the bi-weekly adult program utilization reporting and monitoring (UR meetings).
Insuranc e Billing of Services
19. Be familiar with the various billing software currently in use.
20. Be trained into using the Medisoft billing software.
21. Using the approved “pre-billing reports” proceeds with entering the billing information into various billing portals Medisoft and Instamed.
22. Reconciles the billing information processed against the “pre-billing reports”.
23. Reconciles the “remittance advice” against the billed services to determine the paid, unpaid and denied billings.
24. Reports to Staff Accountant the known discrepancies and send photocopies of the remittance advice to Adult Services Program Assistant for resolution. Follows up the resolution of the discrepancies within three calendar days. Informs Staff Accountant of the progress of the resolution.
25. Maintains a billing file in accordance with established filing procedures. Billing file will be organized by insurance company and by program on a monthly basis.
26. Provide billing reports for Adult UR meetings.
27. Provides monthly CM client encounter reports for quarterly score card.
28. Responsible for inputting Group Home client information into Medisoft, and assigning a MM code.
29. Does billing for CAMHD and APRN.
30. Entering Transitional Family Home clients and billing for Oahu and Hilo.
31. Provide Medisoft reports for TFH UR meetings.
Other Clerical Duties
Payroll Processing
Payroll Bookkeeping Responsibilities
Processing of Payroll Deductions
32. Photocopy documents, type labels and mail letters as directed
33. Assists in pulling documents, files and reports during agency audits and as directed
34. Prepares vendor files, labels, other fiscal files including payroll files as directed.
35. Shreds confidential documents in accordance with agency policy.
36. Maintains an inventory of fiscal supplies and equipment. Submits supply requests as needed to Executive Assistant.
37. Helps maintain a neat, clean and healthy working environment.
38. Ensures that consumer rights and confidentiality are protected in accordance with agency policy.
39. Learn to process checks and be available as alternate in the absence of Staff Accountant (emergencies).
40. Performs other related duties as may be required.
41. Receives timesheets and verifies accuracy and completeness of payroll information (regular hours, approved PTO hours, supervisor approval and employee signature). Checks the mathematical computations of the hours reported. Ensures approval of PTO by submission of approved PTO requests.
42. Receives and compiles all Personnel Action Forms to be processed for the pay period. Ensures that all information changes are properly inputted into the payroll system: i.e. Changes in payroll deductions, payroll taxes, direct deposit, address changes, status change, 401(k) contributions and loan repayments, TDI, salary adjustments and other payroll deductions.
43. Ensures that all new hires and terminated employees' information are available and accurate at time of input.
44. Occasionally may process manual checks when necessary for unplanned terminations or correction of processed paychecks.
45. Checks the availability of PTO hours requested by the employee for time offs, PTO donations and PTO cash outs.
46. Manages the agency's payroll input system, by printing reports such as: trial payroll, payroll taxes report and payroll deduction summaries for review.
47. Ensures that payroll allocation percentages are regularly updated for changes.
48. Ensures that employee cost centers are updated every pay period.
49. Responds to requests for copies of W2's and pay stub information within established guidelines.
50. These responsibilities will be updated upon the acquisition and implementation of the new payroll software.
51. Maintain PTO spreadsheet to reconcile with ADP records and to make notes whenever there are adjustments to employee PTO.
52. Responsible in maintaining and updating the following payroll related duties:
a. Personnel PERMANENT files.
b. Personnel CURRENT year files-timesheets, approved PTO requests personnel action forms, authorizing documents for payroll deduction i.e. garnishments, 401(k) loans, medical insurances, life insurances, direct deposits, etc.
53. Files the following payroll reports:
a. Payroll registers and other customized payroll reports per pay period.
b. Quarterly Form 941 Federal and State payroll taxes reconciliation (Federal income tax withholding, Social Security tax withholding, State unemployment reports).
54. Prepares the following reports on a quarterly basis;
a. Quarterly TDI report to Hartford Insurance.
b. Quarterly worksite summary report to Department of Labor.
55. Prepares the monthly Group Home roster of Residential Assistants (RA's) for
56. Review by the Group Home Program Manager to determine inactive RA'S.
57. Prints payroll deduction summary and accordingly completes the check request form to pay out payroll deductions within three (3) business days following payroll check date i.e. garnishments, child support, etc.
58. Prepares and submits check requests no later than the 3rd business day of each month for advanced monthly payments of the following:
a. Medical and dental insurance.
b. Pacific Guardian Life - Accounts 100, 101 and 300.
c. Beneflex for Cafeteria Plan deductions.
59. Prepares the supporting journal entry to record in Excel worksheet.
60. Prepares check request for the quarterly premium due for TDI insurance (Hartford)) no later than the 5th business day following the end of the quarter.
61. Reviews the individual PTO used and accrued for each pay period and makes appropriate adjustments when needed.
II. TRAINING
62. Takes down relevant notes while training on the new payroll software and incorporate the same into a step by step procedures manual to complement the operating manual for the new payroll software. The idea is to provide an instructional reference for payroll processing.
63. Cross trains another staff in the new payroll software.
III. OTHER FUNCTIONS
64. Performs other duties as assigned
IV. QUALIFICATIONS
Knowledge / Abilities
65. Knowledge of database management programs and experience maintaining individual data files in a complex management information system.
66. Ability to meet recurring deadlines.
67. Ability to be flexible.
Education & Experience
68. Bachelor's degree in accounting, business administration or High School diploma/GED plus five (5) years of experience, which have led to, required competencies.
69. Experience with the operation and maintenance of management information systems and experience maintaining individual data files.
Physical Requirements
70. Within reasonable modifications, must be physically able to perform efficiently the duties of the position. Any physical condition which could cause the applicant to be a hazard to him/her or to others will disqualify him/her for appointment.
IV. OTHER REQUIREMENTS
71. Valid driver's license and clean traffic abstract within the past three years and ready access to an insured vehicle.
72. Availability to work flexible hours, including nights, weekends and holidays.
73. Provide consent and necessary information for a criminal background check.
74. Consents and submits to drug testing according to agency policy and procedure.
75. Provide a TB clearance and COVID-19 vaccination.
76. Able to complete all physical requirements of the job with or without a reasonable accommodation.
Auto-ApplyAdventure Readiness Specialist - Service
Service advisor job in Urban Honolulu, HI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Auto-ApplyCard Services Specialist
Service advisor job in Urban Honolulu, HI
DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Electronic Services Specialist
Department: Electronic Services
FLSA Classification: Non-Exempt
Reports to: Electronic Services Manager
Employee Benefits
One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Company Pays for Employee Long Term Care Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!
Position Purpose:
This position performs back-office support for electronic services provided by the credit union. The department's responsibilities include credit and debit cards, ACH, bill payment , remote deposit capture, account maintenance, audits, and a variety of other back-office functions.
Essential Functions:
Performs ACH processing, including exceptions and stop payments.
Performs processing for the debit/credit card programs, including handling exceptions and processing disputes.
Processes credit card payments.
Inputs travel notifications for debit and credit cards.
Monitors overdrawn accounts.
Performs account maintenance on active and closed accounts.
Responds to bill payment inquiries.
Performs other duties as assigned.
Performance Standards:
Meet strategic objective for service level (NPS).
Meets established deadlines.
Accurately process requests and transactions.
Work performed in a timely manner.
Member complaints kept to a minimum.
Disputes are resolved within established timeframes.
Reconciling items are resolved within established timeframes.
Follow-up performed in a timely manner.
No compliance issues.
No audit issues.
Qualifications:
Education/Certification:
High School degree or GED is required.
Required Knowledge:
Basic understanding of MS Office Suite is desired.
Basic knowledge of financial institution applications.
Experience Required:
Two years clerical/financial institution/operations & customer service experience.
Skills/Abilities:
Excellent verbal and written communication skills.
Good analytical, creative, and problem-solving skills.
Excellent computer skills.
Physical Activities and Requirements of this Position:
Repetitive Motion:
Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills:
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities:
Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing:
Able to hear average or normal conversations and receive information.
Physical Strength:
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability:
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability:
Able to perform basic math skills including adding, subtracting, multiplying, and dividing using a calculator.
Language Ability:
Able to write and compose sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.
Working Conditions:
Air-conditioned, smoke-free office setting.
Attendance Requirements:
Please note that scheduled attendance requirements may change due to business needs.
Business Hours:
Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
Auto-ApplyVictim Services Specialist - Honolulu, HI
Service advisor job in Urban Honolulu, HI
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual a plus.
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
Reliable transportation to court attendance is required along with a flexible schedule.
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
Strong work ethic with the ability to maintain a high activity level.
Must have exceptional internal and external customer service orientation.
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
Customer Service Representative
Service advisor job in Kailua, HI
is based out of Kailua-Kona. **MUST BE CURRENTLY LIVING IN HAWAII
Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo.
Responsibilities:
Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
Develop profitable business with new customers through excellent selling, customer service and problem-solving.
Continuously improve and maintain in-depth product knowledge and expertise.
Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
Accept payment and apply it to the appropriate customer account.
Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
Previous experience in sales, new construction and/or commercial projects preferred
Knowledge of building materials, building process, and local building codes preferred
Excellent communication and interpersonal skills
Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check
Competencies:
Customer Focus
Building Trust
Communication
Sense of Ownership
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Auto-ApplySales & Service Consultant
Service advisor job in Urban Honolulu, HI
Job DescriptionSalary: $20-$35 per Hour
Sales & Service Consultant Job Type: Full-Time Pay Range: $25,000 $52,000 per year
About the Role: UNIBODY Autotech Collision Centers is seeking a personable, organized, and motivated Sales & Service Consultant to join our growing team. In this hybrid role of sales and customer service, you'll serve as the key liaison between our shop, customers, and insurance partners. Youll assess vehicle damage, prepare estimates, negotiate with insurers, and guide customers through the repair process ensuring an outstanding experience from drop-off to delivery.
Key Responsibilities:
Inspect and evaluate collision damage to develop accurate repair plans
Write repair estimates using industry-standard software
Communicate and negotiate repair pricing with insurance adjusters
Keep customers informed throughout the repair process
Coordinate closely with technicians and parts staff to ensure timely repairs
Deliver world-class customer service and resolve any concerns proactively
Finalize repair documentation and ensure customer satisfaction upon delivery
Qualifications & Skills:
High school diploma required; post-secondary education in auto repair or estimating a plus
Prior experience in collision repair, estimating, or customer service preferred
Strong communication and interpersonal skills
Detail-oriented, tech-savvy, and confident in learning estimating software
Able to multitask in a fast-paced environment
Knowledge of auto insurance claim and repair processes is highly desirable
Career Growth:
This position offers a great pathway into sales management, operations leadership, or industry education roles. On-the-job training is provided, with advanced education available through I-CAR and ASE certification programs.
Member Service Representative (Full-Time) - Kapolei
Service advisor job in Kapolei, HI
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Auto-ApplyCustomer Service Representative
Service advisor job in Kailua, HI
is based out of Kailua-Kona. *
*MUST BE CURRENTLY LIVING IN HAWAII
Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo.
Responsibilities:
Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
Develop profitable business with new customers through excellent selling, customer service and problem-solving.
Continuously improve and maintain in-depth product knowledge and expertise.
Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
Accept payment and apply it to the appropriate customer account.
Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
Previous experience in sales, new construction and/or commercial projects preferred
Knowledge of building materials, building process, and local building codes preferred
Excellent communication and interpersonal skills
Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check
Competencies:
Customer Focus
Building Trust
Communication
Sense of Ownership
From
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