Service advisor jobs in Washington, DC - 3,836 jobs
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Customer Service Professional
Family Services Associate - Care Coordination & Resources
Children's National Medical Center 4.6
Service advisor job in Washington, DC
A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40.
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$44.8k-74.6k yearly 17h ago
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Dispatcher of Moving Services
Alchemy Global Talent Solutions 3.6
Service advisor job in Woodbridge, VA
Dispatcher - Woodbridge, VA
Alchemy is looking for a highly organized and detail-oriented Dispatcher to join a well-known moving and relocating firm in Woodbridge, VA. This function is critical for assuring efficient scheduling and coordination of moving personnel, maximizing efficiency, and providing excellent service. If you have experience dispatching in the moving, logistics, or transportation industries and thrive in a fast-paced atmosphere, this is an excellent opportunity to advance your career.
What You'll Be Doing:
Schedule and dispatch moving personnel, drivers, and equipment based on customer requests and job specifications.
Communicate with personnel every day to provide updates, resolve difficulties, and assure timely service.
Monitor daily schedules and alter routes or assignments as needed to improve efficiency.
Maintain clear communication with clients about service times, delays, and any necessary changes.
Dispatch software allows you to track and document task details, personnel assignments, and service status.
Resolve schedule difficulties and last-minute modifications while maintaining high client satisfaction.
Collaborate with the operations and sales departments to align dispatch schedules with business requirements.
Ensure adherence to safety requirements, company policies, and industry standards.
Keep precise records of mileage, fuel consumption, and task completion reports.
Provide great customer service by responding to requests and resolving any service concerns.
Collaborate with management to improve dispatch operations and overall productivity.
Assist with other administrative chores such as scheduling and logistics as needed.
What We're Looking For:
Experience in dispatching within the HHG or moving industry is preferred.
Strong organizational and multitasking skills are required to effectively handle different schedules and personnel.
Excellent communication skills for working with drivers, personnel, and customers.
Ability to address problems and adjust to schedule changes or unforeseen delays.
Proficient with dispatch software, CRM systems, and Microsoft Office Suite.
Availability to work flexible hours, including early mornings and weekends, depending on company requirements.
Interested? Reach out to Alchemy Global Talent Solutions today!
$28k-35k yearly est. 3d ago
LLM Customization Lead - NLP Data Scientist
Capital One 4.7
Service advisor job in McLean, VA
A leading financial services company seeks an experienced AI/ML specialist to deliver innovative products aimed at transforming customer interactions. The role demands expertise in natural language processing, machine learning, and large language models. Candidates should possess a robust educational background in quantitative fields, significant experience with AWS, and proficiency in programming languages such as Python or R. This position emphasizes continuous learning and implementing advanced technological solutions for enhanced user experiences.
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$79k-108k yearly est. 1d ago
Member Retention Specialist
The Ford Agency
Service advisor job in Washington, DC
The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role.
Responsibilities Include:
Build strong relationships with members both individual and institutional
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Implement strategic retention and outreach
Develop and distribute member newsletter alongside leadership and communications teams
Create member recognition programs and other initiatives for member engagement
Analyze data and other metrics to improve member retention
Collaborate with leadership on annual reports, and board materials related to membership trends
Qualifications Include:
Bachelor's Degree
3+ years professional experience in membership engagement, customer relations, or similar field
Experience in higher education and associations required
Experience with Salesforce or other CRM required
Superb written and verbal communication skills
Excellent time-management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
$34k-48k yearly est. 1d ago
Customer Service Dispatcher
Quick Servant Company, Inc.
Service advisor job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking a Customer Service Dispatcher to join our dynamic team in Columbia, MD. In this role, you will play a crucial part in ensuring efficient routing and scheduling of our service technicians. Your contributions will be vital to maintaining our high standards of customer satisfaction and operational excellence.
Responsibilities
Coordinate daily dispatching of service technicians to ensure timely response to customer needs.
Utilize transportation management systems to optimize routing and scheduling.
Communicate effectively with technicians and customers to provide updates and resolve issues.
Monitor fleet performance and manage logistics for efficient operations.
Maintain accurate records of dispatch activities and service requests.
Collaborate with team members to improve dispatch processes and efficiency.
Analyze data to identify trends and enhance service delivery.
Ensure compliance with safety regulations and company policies.
Qualifications
Proven experience in customer service, dispatching, or logistics management.
Strong communication skills with the ability to interact professionally with clients and team members.
Familiarity with GPS technology is a plus.
Familiarity with the Restaurant industry is a plus.
Excellent organizational skills with attention to detail.
If you're ready to take your career to the next level with a company that values your growth, we invite you to apply today! Join us at Quick Servant Co., Inc. where your success is our mission.
Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, & Life Insurance
401(k) matching
Employee assistance program
Employee discount
Paid time off
Vision insurance
Application Question(s):
To ensure we're aligned, could you share what salary range you're targeting for this role?
Experience:
Customer service: 2 years (Required)
Dispatching for a service industry: 2 years (Required)
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$29k-38k yearly est. 4d ago
Customer Relations Associate Part-Time
Levine Music 4.2
Service advisor job in Washington, DC
Levine Music - Part-Time Customer Relations Associate
Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs.
Position Summary
Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees.
Duties and Responsibilities, not limited to the following:
Campus Support
Perform front desk responsibilities
Answer phones and provide information to the public regarding Levine
Maintain essential knowledge of programs and events featured on the Levine website
Check voicemail and return calls
Maintain room reservation schedule
Provide campus faculty support: maintain phone lists, place piano tuning requests, update mailboxes, assist with event set-ups when needed
Provide administrative support for technology questions
Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacation, sick days, and vacancies
Event Management
Set up, attend, and assist at concerts, student recitals, and special events
Organize site support (equipment, warm‑up rooms, etc.) for scheduled events such as studio recitals, master classes, lectures, and jams
Create programs for student recitals
Assist with campus events and programs on assigned evenings and weekends
Part-Time Work Schedule
• Mondays: 3:00 PM - 9:00 PM
• Fridays: 1:00 PM - 9:00 PM
• Sundays at Silver Spring: 9:00 AM - 1 PM
Weekends: Extra staffing opportunities available; average of 12+ hours per month
Qualifications
Pleasant and professional phone manner and demeanor
Excellent interpersonal and customer service skills
Previous customer service experience
Strong computer skills, including Microsoft Word, Excel, Outlook, and database management
Understanding of office practices with the ability to multitask
Willingness to work in a team environment
Hourly Rate
$17.95
Equal Opportunity Statement
Levine Music is an Equal Opportunity Employer. Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.
$18 hourly 1d ago
Customs Specialist / International Trade Compliance Professional
People Placers Staffing
Service advisor job in Washington, DC
Schedule: 1,800 - 2,000 hours per year Salary Band: $140,000 - $160,000 (non-licensed) $160,00-$190,000 (licensed broker) $200,000+ (licensed attorneys) This law firm is home to highly motivated professionals distinguished by intellectual rigor, technical excellence, and a shared commitment to superior client service. The Customs Specialist plays a critical role in advising clients on complex import and trade compliance matters while contributing to a collaborative, high-performance environment focused on continuous improvement.
Highly preferred to have a Licensed U.S. Customs Broker or licensed practitioners of Law.
Key Responsibilities
The Customs Specialist will provide substantive analysis and practical guidance across a broad range of customs and trade matters, including:
Tariff classification, customs valuation, country-of-origin determinations, and entry requirements
Identification of duty drawback opportunities and duty/fee savings strategies
Advising on CBP automated systems, including ACE, post-entry audits, and focused assessment audits
Supporting the design and implementation of compliance solutions, with an emphasis on automation and process optimization
Assisting with due diligence reviews, privilege reviews, and audits of client records and files
Conducting legal and factual research related to customs laws, regulations, markets, and industry standards
Coordinating filings and communications with U.S. Customs and Border Protection and other government agencies
Collaborating with attorneys, specialists, and clients to deliver accurate, timely, and strategic outcomes
Qualifications
Bachelor's degree or higher from an accredited college or university
Customs Broker License strongly preferred. Trade Compliance Specialists or Import Specialists will be considered.
Substantial experience in customs and international trade compliance, including roles such as:
Licensed Customs Broke
U.S. Customs Auditor
Hands-on experience with CBP's ACE Portal
Exceptional written and oral communication skills, with the ability to convey complex technical information clearly and precisely
Strong research capabilities, including regulatory and factual analysis
Proficiency with Microsoft Office applications, including Word, Excel, and Access
Willingness to travel as required, internationally.
This role rewards precision, judgment, and intellectual stamina. It suits someone who enjoys living at the intersection of law, logistics, and systems where a single classification decision can ripple across global supply chains.
$44k-85k yearly est. 30d ago
Client Service Specialist
Harrison Gray Search
Service advisor job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customer service experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 4d ago
IAD Customer Service Baggage Supervisor
ABM 4.2
Service advisor job in Sterling, VA
Supervisor- Baggage Customer Service
We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 3d ago
Destination Services Consultant
Dwellworks Brand 4.1
Service advisor job in Washington, DC
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. Seeking Japanese speaking individuals for this position.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
*******************************
$55k-94k yearly est. 2d ago
Customer Success Consultant
Signal Vine 3.9
Service advisor job in Alexandria, VA
We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform.
Who We Are
Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it.
Job Description
What You'll Do
On a daily basis you will:
Maintain positive customer satisfaction for a number of dedicated accounts
Help drive adoption of new features and expand customer usage of existing tools
Assist customers in setting up new messaging campaigns
Train users on how to use the platform and answer day-to-day questions
Perform other customer success or support tasks as required
Qualifications
Who You Are
First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have:
Experience working with technology products and platforms
Interest in technical topics or learning to code is a plus
Additionally, you must have/be:
Obsessive about getting all the details right
Internal drive to meet deadlines and to bring others along with you
Effective time management and organizational skills
Excellent analytical, verbal and written communication skills
Integrity, high character and ability to maintain the confidentiality of customer data
Desire to work in an early stage company with "can do" start-up attitude
Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
Competitive salary with individual commission structure
Medical (employer paid), dental, and vision insurance plans
401(k) plan with company match
Generous paid time-off and holiday schedule with additional floating holidays
Casual office attire and pet-friendly office
What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.
$84k-138k yearly est. 60d+ ago
Tysons Jaguar Land Rover Service Advisor
Rosenthal Auto 4.6
Service advisor job in Vienna, VA
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently hiring ServiceAdvisors for our award-winning Tysons Jaguar Land Rover dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
Jaguar Land Rover ServiceAdvisor Benefits:
* $55,000 - $110,000+ Annual Income potential based on performance
* Annual Longevity Bonus
* Minimum guarantee for 3 months during training period
* Great culture within an innovative company
* Training and support to assist you in achieving your goals
* Paid time off and 401k
* Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
* Employee discounts on vehicle sales, parts, and service
* Career advancement opportunities
* ...and more!
Jaguar Land Rover ServiceAdvisor Responsibilities:
* Advise customers about necessary service for their general maintenance needs
* Help identify the customers primary concern and also present other maintenance needs when appropriate
* Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
* Prepare repair orders showing time, cost and labor estimates for service
* Accurately describe the customers concern to the technician
* Explain the work performed and the repair order charges to the customer
* Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
* Establish and maintain professional relationships with the customers to encourage repeat and referral business
* Maintain high customer satisfaction standards (CSI)
* Perform federal, state, and manufacturer mandated recalls
* Complete any training required by the manufacturer or Rosenthal Automotive
Jaguar Land Rover ServiceAdvisor Qualifications:
* 1+ year of service writing experience or sales experience recommended
* High-line, luxury automotive experience preferred, not required
* A valid driver's license and a good driving record, per company standards
* An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
* Professional personal appearance
* Excellent oral and written communication abilities
* Process and detail oriented with developed organizational skills
* Confident in ability to work under pressure and prioritize
Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we arent so focused on what youve done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position
$55k-110k yearly 60d+ ago
Shared Services Advisor 16416
QED National 4.6
Service advisor job in Fairfax, VA
We are seeking a customer-focused Shared ServicesAdvisor to deliver high-quality HR operational support within a centralized shared services environment. This role serves as a key point of contact for prospective, current, and former employees, providing timely guidance on HR programs, policies, and transactions while ensuring accuracy, compliance, and service excellence.
The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced, service-driven setting. This role offers the opportunity to contribute to continuous process improvement while supporting a positive employee experience across the organization.
Key Responsibilities:
* Serve as a primary contact for inbound employee inquiries, managing high-volume calls (up to 5 hours per day) with professionalism and empathy
* Provide accurate guidance on core HR programs, policies, procedures, and shared services processes
* Analyze and resolve routine HR operational issues, discrepancies, and employee concerns efficiently and accurately
* Research, review, and process HR personnel transactions in compliance with established policies and service level agreements (SLAs)
* Escalate complex or non-routine issues appropriately to ensure timely resolution
* Maintain compliance with all HR-related policies, procedures, and regulatory requirements
* Support quality assurance activities to ensure data integrity, process efficiency, and service consistency
* Contribute to continuous improvement initiatives by identifying trends, documenting issues, and providing insights to senior team members
Required Skills / Education:
* Strong customer service and relationship management skills, with a commitment to delivering an excellent employee experience
* Experience working independently in a fast-paced environment while managing multiple priorities effectively
* Working knowledge of HR operations, shared services functions, or employee support environments
* Familiarity with HR policies, procedures, and common employee lifecycle processes
* Preferred experience in a call center or high-volume customer service setting
* Exposure to Human Capital Management (HCM) systems and HR databases
* Proficiency with database tools and standard business software (e.g., spreadsheets, presentations)
* Strong organizational, time management, and attention-to-detail skills
* Effective research, analytical, and problem-solving abilities
* Excellent verbal and written communication skills
* Ability to interpret and apply policies, procedures, and regulatory guidelines consistently
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
$61k-88k yearly est. 2d ago
Investor Services - Consultant
CFGI 4.2
Service advisor job in Washington, DC
We are seeking a consultant to join our Asset Management team with a focus on Investor Services. This role is ideal for someone who thrives in a fast-paced environment, enjoys project-based work, and can manage multiple priorities simultaneously. The consultant will play a key role in supporting private equity clients focused on investor request management.
The position requires frequent use of client systems such as Salesforce to manage workflows, track deliverables, and maintain compliance with established policies. The consultant will also partner with client stakeholders to manage investor interactions, streamline processes, and drive efficiencies, making strong project management and multitasking skills essential for success.
The duties and responsibilities described here are not exhaustive, and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by CFGI in its sole discretion.
Responsibilities include:
Investor Request Management (80% of time):
* Utilize Salesforce to review, action and track investor request activity with a focus on quality and efficiency.
* Partner with client stakeholders to gather information needed to provide complete and accurate responses to investors.
* Develop a working knowledge of designated products, including their underlying portfolios and governing documents, to quickly provide investors with information.
* Manage daily investor interactions using high-touch, personalized communication to provide visibility into request progress.
* Capture investor feedback and synthesis into actionable process changes designed to create a superior client experience.
* Work collaboratively with other members within the designated product team to create a seamless operation.
* Willingness to work flexible hours and monitor emails outside of normal working hours based on client needs.
Project Management (20% of time):
* Collaborate with the client's investor relations team on ad hoc projects.
* Cross train on other functions within client service to create a strong bench of resources.
* Create, maintain and enhance standard operating procedures.
* Work with investor service counterparts to prepare and present investor request activity to client executive level stakeholders.
Knowledge, Education, and Experience:
* Bachelor's Degree preferred.
* Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams.
* Entrepreneurial nature, self-motivated, ethical, and dependable.
* Effective analytical and critical thinking abilities.
* High energy with commitment to quality client service.
* Strong research/data mining skills.
* Effective time management skills, ability to meet deadlines and project manage.
* High integrity and must be able to maintain confidentiality of sensitive and proprietary information.
* Advanced PC skills and excellent Microsoft Office skills.
* Intermediate level Excel skills.
* Familiarity with SharePoint, Salesforce, or another CRM systems a plus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$87k-121k yearly est. 60d+ ago
Service Advisor
Preston Automotive Group 4.0
Service advisor job in Randallstown, MD
As a ServiceAdvisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
* Review your appointments - some may be set by a BDC representative or dealership website.
* Greet and focus on customers when they arrive.
* Perform a vehicle walk-around and inspect every vehicle.
* Provide an estimate of the length of time the service visit will take.
* Follow up with customers on the status of their vehicle via their preferred communication platform.
* Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
* Communicate frequently with technicians and parts associates.
* Become an expert on product knowledge to assist with customer questions.
* Meet or exceed targeted sales goals.
* Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
* Ability to provide an exceptional customer experience
* Drive to achieve personal goals
* Attention to detail
* Communication and organizational skills
* Constant follow up before and after the service visit
* Valid driver's license and an acceptable, safe driving record
* High school diploma or equivalent
Salary Description
$60,000 to $100,000
$60k-100k yearly 60d ago
Service Advisor
Antwerpen Automotive 2.9
Service advisor job in Columbia, MD
AUTOMOTIVE SERVICEADVISOR
Dealership
Antwerpen Nissan of Clarksville 12451 Auto Dr, Clarksville
Job Type: Full-Time
NOW HIRING!!! Experienced ServiceAdvisors who would like to write service and join our team here at our Nissan Dealership in the Columbia Auto Park. Qualified applicants must have great communication skills and would like to be part of a team that enjoys taking care of customers.
Job Summary
We are looking for an Automotive ServiceAdvisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.
Benefits
Sundays Off
Competitive Pay
Aggressive Pay Plan with No Caps
Room for Advancement and career growth
Sales Training and Certification Program
Medical/Dental/Vision
401K
Requirements
Excellent customer service skills are a MUST
Previous ServiceAdvisor experience required - 2 years preferred
Reynolds and Reynolds experience highly preferred
Clean driving record and valid driver's license
Self-starter mentality and ambitious spirit preferred
Professional groomed personal appearance
Ready to waste no time on learning new product and eager to improve
Job Duties:
Understand Customers' problems and arrange for appropriate service
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and mechanics
Continuously keep the customer updated on repair needs and completion times
$43k-76k yearly est. Auto-Apply 60d+ ago
Service Consultant
Hyundai Motor America 4.5
Service advisor job in Bowie, MD
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$60,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 20716
$60k-100k yearly 12d ago
HVAC Controls Service Professional - Energy Solutions - CMTA
CMTA 3.8
Service advisor job in Fairfax, VA
Fairfax, VA (or DMV surrounding area) The core business of our Energy Solutions division is the delivery of Guaranteed Energy Savings Performance Contracts (ESPCs). Simply put, our ESPCs are a viable way to upgrade and renovate facilities in a budget-neutral or even budget-positive way. The process diverts money already being spent on utilities and directs it into facility upgrades, covering scope development, design, bidding, construction management, commissioning, measurement and verification, and even ongoing energy management services. We have experience in designing the nation's most energy efficient buildings, including many zero energy buildings. Our knowledge is unparalleled in the Guaranteed ESPC market, which allows us to dive deeper than our competitors.
Job Description:CMTA is looking for a skilled Commercial HVAC Controls Service Professional with 10+ years of commercial HVAC controls experience. The Commercial HVAC Controls Service Professional is responsible for utilizing their knowledge of building automation systems, electrical schematics, wiring diagrams, pneumatic and electronic control systems, HVAC systems, HVAC controls software, etc. to maintain, repair and troubleshoot HVAC control systems to help bridge the HVAC controls needs of the client with the technical solutions that meet those needs. This position is critical to our team for several reasons including:
Increasing Complexity of Systems: Modern HVAC systems are more complex than conventional systems. This complexity requires expert guidance to ensure systems are designed, installed, and maintained correctly.
Focus on Energy Efficiency: With a global emphasis on energy efficiency and reducing carbon emissions, clients seek expert advice on sustainable HVAC solutions. Our Service Professionals play a key role in supporting systems that meet these goals.
Regulatory Changes: Changes in building codes and environmental regulations require HVAC systems to meet specific standards. Our Service Professionals are needed to help navigate these regulations and ensure compliance.
Maintenance and Optimization: Beyond start-up and commissioning, there is a continuous need for system optimization and maintenance. Our Service Professionals provide valuable advice to customers regarding maintenance, efficiency, and extending the life of HVAC systems.
Responsibilities:
Providing technical support with excellent customer relation skills
Troubleshooting, commissioning, and servicing HVAC controls and building automation systems while ensuring customer satisfaction
Maintaining a vehicle by keeping records of service manuals, scheduling, and completing repairs and maintenance service
Documenting work by completing paperwork on each job and maintaining files
Providing technical support to customers and engineering staff
Flexibility to work overtime/weekends, as required
Requirements:
10+ years of commercial HVAC controls and building automation system experience
Associate's degree in related field (suitable experience can substitute)
Experience with integration to 3rd party control systems
Experience with commissioning
Knowledge of software and computer language used to operate Tridium Niagara Framework. Niagara AX and/or N4 certification is preferred
Knowledge and understanding of various communications protocols used in the industry including BACnet, Lonworks and Modbus
Valid drivers license in good standing, issued by resident state required.
We are unable to provide immigration sponsorship for this position.
#LI-OS1 #LI-Onsite
$32k-48k yearly est. 8d ago
Automotive Service Writer |Senior Service Advisor| Fairfax County
Virginia Tire & Auto 3.7
Service advisor job in Tysons Corner, VA
Salary Range $55,000-$90,000 per year Senior ServiceAdvisor - $1000 a Week Guaranteed for the First 90 Days! (Plus Commission & Bonuses)
Virginia Tire & Auto | Northern Virginia
Minimum $1000 a week guaranteed for your first 90 days If you're an experienced automotive sales professional who loves solving problems, leading a team, and building customer trust, Virginia Tire & Auto is where you can turn your passion into a high-paying, stable, and rewarding career.
We're not just fixing cars - we're taking the stress out of car care for our customers
and
our employees.
What You'll Do
Lead and coach your ServiceAdvisor team to hit sales and service goals.
Build relationships with customers, explaining vehicle issues in a way they understand.
Confidently recommend and sell the right services and repairs.
Write estimates, order parts, and manage the full repair order process.
Master our proven systems like the Warm Welcome, Fond Farewell, and Phone Process.
Keep pace with a fast, fun, customer-first environment.
What You Bring
Automotive industry experience with strong sales skills.
Deep understanding of vehicle systems, diagnostics, and repair recommendations.
A professional, genuine, and customer-focused approach.
Ability to multitask, lead a team, and communicate clearly.
A valid driver's license and a drive to succeed.
What You'll Get
We believe great work deserves great rewards. You'll enjoy:
Low-cost health, dental, and vision insurance.
Predictable schedules and paid holidays.
Industry-leading paid vacation.
Gym membership reimbursement.
Employee discounts on tires and auto services.
401(k) with company match.
Career advancement and leadership training.
A clean, high-energy, professional shop where your success is the goal.
About Virginia Tire & Auto
We're a Top Family-Owned Business in the DC metro area, recognized as a Top Shop by Tire Review Magazine and a Best of NOVA Auto Repair winner. With over 400 employees and growing, we're building careers-not just jobs-through training, support, and opportunity.
Stop worrying about slow weeks - earn $1,000 a week guaranteed for your first 90 days and grow your career at Virginia Tire & Auto.
Apply today and start your journey toward a high-paying, rewarding future.
#INDSALE
$55k-90k yearly 47d ago
Service Writer
Midas College Park 3619
Service advisor job in College Park, MD
Benefits:
Paid time off
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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How much does a service advisor earn in Washington, DC?
The average service advisor in Washington, DC earns between $41,000 and $141,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Washington, DC
$77,000
What are the biggest employers of Service Advisors in Washington, DC?
The biggest employers of Service Advisors in Washington, DC are: