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Service advisor jobs in Waterbury, CT

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  • Radiology Coordinator - Urgent Care

    Middlesex Health 4.7company rating

    Service advisor job in Old Saybrook, CT

    Highlights Department: Urgent Care Middletown Hours: 38.00 per week Shift: Shift 1 The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality. Essential Duties & Responsibilities Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards. Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints. Provides a high level of expertise to mentor staff/students and problem solving. Perform regular QC checks and coordinate machine maintenance as needed. Perform regular QA checks for each technician. Provide coaching and additional training when necessary. Address and record any errors or incidents with technicians. Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs. Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale. Applies the principles of teamwork in all aspects of providing patient services. Minimum Qualifications Graduate of a JRCERT accredited Radiography program. ARRT Certification/Eligible in good standing State of Connecticut License/Eligible High School Diploma or GED equivalent Preferred Qualifications Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required. One to three years leadership experience including coaching and counseling staff, and developing staff schedules. Bachelor degree or equivalent experience preferred. Demonstrated high level of technical expertise and competency in two or more imaging modalities. Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required. Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required. Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required. Demonstrated flexibility, teamwork and the ability to build consensus required. Computer skills including word processing and spreadsheets preferred. Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
    $36k-43k yearly est. 1d ago
  • Customer Service & E-Commerce Supervisor - Full Time

    Whole Foods Market 4.4company rating

    Service advisor job in Chappaqua, NY

    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Seeks awareness of relevant competitors and industry trends. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules and standards. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. Maintains cleanliness of workspaces including staging area and coolers. Maintains security of equipment, e.g., MSRs, phones, currency counters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills Ability to perform task management, balancing dynamic customer flows. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). Excellent interpersonal, motivational, team building and customer relationship skills. Capable of teaching others in a positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications. Qualifications 12+ months retail experience Physical Requirements/Working Conditions Must be able to lift 50 lbs. In an 8-hour workday: standing/walking 6-8 hours. Hand use: Single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures 90 degrees Fahrenheit Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    $18-30.2 hourly 23h ago
  • Customer Service Coordinator.

    Ultimate Staffing 3.6company rating

    Service advisor job in East Longmeadow, MA

    Ultimate Staffing is seeking a detail-oriented and customer-focused Customer Service Coordinator for a well-established manufacturer in Northampton, MA. The ideal candidate will bring excellent communication skills, exceptional organizational abilities, and a proactive attitude to ensure outstanding customer experiences. You will be working with business customers to help them fill their orders and answer any questions and review contracts. Customer Service Coordinator Location: East Longmeadow MA Position Type: Temp to Hire Company: Ultimate Staffing Hours: 8:30am - 5:00pm Onsite Pay Range: $19.00 - $23.00 per hour (depending on experience) Key Responsibilities Customer Service: Serve as the first point of contact for customer calls and emails Respond to inquiries, process phone orders, and provide general support for order status, product information, and documentation requests Research and resolve missing shipment issues and provide updates to customers Collaborate with other team members to ensure prompt and professional service Provide backup support for receptionist and administrative tasks as needed Review incoming orders for accuracy and completeness Coordinate with the Sales team on pricing, special requests, and order details Process and enter orders into the company system with precision Verify credit status, assist customers with payment processing, and maintain order documentation Coordinate shipping logistics with the operations team to ensure timely delivery Prepare and review order batches for accuracy prior to scheduling Support team projects and administrative needs as assigned Maintain organized digital and physical records in company systems Qualifications Education: Bachelor's Degree in a related field or equivalent work experience Experience: Minimum of three (3) years of office and customer service experience Background in order entry, billing, and warranty or service processes preferred Skills and Abilities: Strong data entry and phone communication skills Excellent attention to detail and accuracy Proficiency with MS Office and Adobe Acrobat Exceptional verbal and written communication skills Highly organized, efficient, and able to multitask in a fast-paced environment Spanish language proficiency a plus Self-motivated and able to work independently and collaboratively All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $19-23 hourly 1d ago
  • Customer Service Representative

    Amphenol RF

    Service advisor job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 1d ago
  • Customer Service Representative

    Upshot Recruiting

    Service advisor job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 4d ago
  • Service Advisor 4-Day Work Week

    Lorensen Auto Group

    Service advisor job in Watertown, CT

    Want to work for one of Connecticut's premier dealer groups? Honda of Watertown is offering one of the top pay and benefits packages in the region for experienced Service Advisors. We believe strongly in developing employees to become top-performers and we consider you a long term investment. WE OFFER: Major medical & dental insurance 401K matching plan Paid vacation/holidays 4 Day Work Week !!!!!! $80-120k a year RESPONSIBILITIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously.
    $80k-120k yearly Auto-Apply 21d ago
  • Service Advisor

    Chevrolet of Milford

    Service advisor job in Milford, CT

    Job Description CHEVROLET OF MILFORD, SERVICE ADVISOR Move Up In Your Career Today! Income Potential - Up to $75K-$100K! Full-Time Position - Experience Preferred. We need Service Advisors now to keep up with high customer demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $75,000.00 - $100,000.00 Service Advisor - Job Responsibilities: Greet customers and assist them with any inquiries. Consult with customer on applicable service specials Document services declined and ask for follow-up on future service considerations Keep customer informed on completion times, service expenses, and possible changes Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience Build strong relationships with the customers Responsibilities Oversee service repair orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Must be organized, thorough with all process and handling Ro from opening to closing. Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Must have an understanding of warranty process, closing repair orders correctly Keeping customer updated with the repairs. Processing customer request accordingly. Keeping Service Manager up to date with any customer issues or concerns. Keeping CSI to customer satisfaction. Must be able to work Saturday's. (5 day work week) Qualifications Organized and friendly personality Fantastic communication skills with our customers Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license GM experience a plus Reynolds experience is required, but we can train Chevrolet of Milford, part of Tantillo Auto Group, a Long Island based family owned Dealer Group, has an immediate opening for an experienced Service Advisor for our Milford CT Chevrolet store. *Bilingual Spanish/English a PLUS* We are looking for a motivated individual whom wants to grow with us. We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. Our employees work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We know how to value our human capital and give every employee the opportunity to grow. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $75k-100k yearly 22d ago
  • Customer Consultant I

    Ion Bank 3.7company rating

    Service advisor job in Naugatuck, CT

    Job Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 11:30a - 8:00p Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 1 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Employee is required to attend work. Ensure company service standards are continually achieved in area of responsibility. Project a positive and highly professional image of the Bank by providing high quality customer service. Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals. Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately. Keeps current on changes in technology and alternative delivery methods. Achieve established goals for the department. Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer. Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner. Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer. Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams. Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up. Receive, verify, and process through the PC customer transactions. Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department. Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud. Balance daily work. Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals. Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations Education and Qualifications: A High School diploma is required, along with additional college coursework or bank-related training. Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential. Benefits: Health Insurance (Medical, Dental Vision) 401k and Employer Match Life Insurance Disability HSA FSA Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
    $53k-79k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in New Haven, CT

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family! Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 06513
    $50k-100k yearly 38d ago
  • Internal Service Advisor

    Tantillo Auto Group

    Service advisor job in Milford, CT

    Chevrolet of Milford, Internal Service Consultant - Move Up In Your Career Today! Income Potential - Up to $55K! Full-Time Position - Experience Preferred but not necessary. we need an internal Service Advisors now to keep up with high vehicle demand. Service Advisor for this Full-time Position. This opportunity is a real earning potential up to $55,000.00 Service Advisor - Job Responsibilities: Greet customers and assist them with any inquiries. New/Used vehicle inventory control Reynolds experience a must Must be organized and able to multi task Internal (used car department) experience Check New and Used vehicle inventory Check recalls on all New/Used vehicles Properly quote prices for used vehicle for labor, parts. follow up with each vehicle from start to end consult with Used car department and Service manager regarding used and new vehicle status Consult with new/used vehicle customers after purchase Document services declined and ask for follow-up on future service considerations Keep New/Used car department management informed on completion times, service expenses, and possible changes Remain involved with delivery of vehicle to assure all paperwork and work is addressed Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience Chevrolet of Milford offers: Health, dental, and vision insurance 401(k) retirement saving plan Paid time off and holidays Employee discounts on vehicle purchases and services Career development opportunities Potential Income - Up to $55K! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $55k yearly Auto-Apply 60d+ ago
  • Customer Service Professional

    Keter Environmental Services LLC 4.0company rating

    Service advisor job in Stamford, CT

    About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
    $31k-45k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Consultant

    Mitchell Auto Group 3.7company rating

    Service advisor job in Simsbury, CT

    ounded in 1922, the Mitchell Auto Group has excelled over the past 101 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career. Our Service Consultants are busy and productive. We believe in rewarding excellence with financial incentives for results and education, and we provide all associates with plenty of customer interactions, flexible schedules, paid training and opportunity to advance. We are looking for Service Consultants who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our on-line application or better yet stop in to for a personal, confidential discussion. Here are some of the benefits that we offer: 401K with company match Health insurance Dental insurance Long-term disability Life insurance Paid vacation Paid sick leave Paid holidays Health and wellness program Tuition reimbursement
    $52k-74k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Consultant

    Mitchell Selig Ford

    Service advisor job in Windsor, CT

    Ford Automotive Service Consultant Windsor, CT ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles! We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment. As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. We offer: Health insurance 401K Amazing Service Manager with a phenomenal service and technician team! PTO - starts accruing on day 1 Career growth and ongoing development 5 DAY work week (Monday - Friday) Create a great service experience for the client with the following Responsibilities: Set, confirm and prepare appointments for service customers. Communicate with clients daily. Determine vehicle service needs based on customer information and a vehicle walk around and video inspections. Assist customers in planning for on-going recommended maintenance. Create repair orders for customers including cost and time estimates. Communicate with Technicians to ensure timely completion of work.. Follow up with clients on the status of their vehicle. Continue to gain product knowledge to help customer with maintenance recommendations. Verify vehicle coverages Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs Requirements: Previous retail sales or customer service experience preferred (service advisor preferred) Enthusiastic with high energy throughout the workday Strong communication skills: written, in-person and over the phone Focuses on the customer's needs to enhance dealership and personal sales Ready to hit the ground running on learning new products in and out Previous dealership experiences a PLUS! Come join a winning team !
    $59k-100k yearly est. Auto-Apply 60d+ ago
  • Lia Hyundai Hartford - Automotive Service Advisor

    The Lia Group 4.5company rating

    Service advisor job in Hartford, CT

    Job Description Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. COMPENSATION RANGE: $60K-$125K+ based on knowledge and production SIGN ON BONUS: Available up to $2500 based on experience and certifications REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
    $31k-37k yearly est. 25d ago
  • Experienced Hyundai Service Writer

    Key Hyundai of Manchester

    Service advisor job in Vernon, CT

    Description of the role: In this role as an Experienced Hyundai Service Writer at Key Hyundai of Manchester, your main responsibility will be to serve as the main point of contact for our customers who bring their Hyundai vehicles in for service or repairs. You will be responsible for providing excellent customer service and ensuring that all customer concerns and requests are addressed in a timely and efficient manner. As an experienced service writer, you will also be responsible for accurately documenting customer concerns, coordinating with our service technicians to diagnose and resolve issues, and keeping customers informed about the status of their vehicles throughout the service process. Responsibilities: Provide exceptional customer service and be the main point of contact for Hyundai owners bringing their vehicles in for service or repairs. Listen to customer concerns, accurately document their requests, and effectively communicate this information to our technicians. Coordinate with our service technicians to ensure timely and efficient service and repairs. Keep customers informed about the status of their vehicles and provide updates as necessary. Address any customer concerns or issues that may arise during the service process. Assist with scheduling appointments and managing the service department's workflow. Provide cost estimates to customers and obtain necessary authorizations for repairs. Maintain accurate and up-to-date records of all service transactions and customer interactions. Requirements: Proven experience as a service writer in a Hyundai dealership or similar automotive environment. Excellent communication and customer service skills. Knowledge of Hyundai vehicles and their service requirements. Strong organizational and multitasking abilities. Attention to detail and the ability to accurately document customer concerns and requests. Ability to work effectively in a fast-paced and high-pressure environment. Familiarity with automotive service software and systems. Availability to work weekends and occasional evenings as required. Benefits: Competitive compensation ranging from $60000 - $120000 per year. Medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid vacation and holidays. Training and development opportunities. Employee discounts on vehicle purchases, parts, and services. About the Company: Key Hyundai of Manchester is a premier Hyundai dealership located in Vernon, Connecticut. With a commitment to providing exceptional customer service and high-quality automotive solutions, we strive to exceed our customers' expectations at every opportunity. Our service department is staffed by experienced technicians who are dedicated to ensuring that our customers' vehicles are well-maintained and in optimal condition. Join our team and become a part of a dynamic and customer-focused organization!
    $34k-56k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Summit Wash Holdings

    Service advisor job in Bedford Hills, NY

    Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. What do we want? We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service! Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements Authorized to work in the U.S. 40 Hour Work Week (Including Evenings and Weekends) Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 50lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Responsibilities Consistently meets sales and quality metrics A keen eye for detail Answer questions regarding car wash services and plans Process payment transactions Maintain a safe and clean work area; keep alert for potential hazards Other duties as assigned Hourly Rate + Unlimited CommissionCompany Core Values S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation! Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
    $29k-37k yearly est. 27d ago
  • Automotive Service Advisor

    Monaco Ford 3.6company rating

    Service advisor job in East Lyme, CT

    Monaco Ford is growing - and we're looking for a motivated Service Advisor to join our expanding team! If you're passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and want to grow your career with a company that values its people, we'd love to hear from you. Responsibilities Greet customers and assist with service inquiries in a friendly, professional manner Perform vehicle walk-arounds and document customer concerns for accurate technician diagnosis Consult with customers on recommended services and available specials Clearly explain repair recommendations and prioritize service needs Document declined services and follow up appropriately Keep customers informed on repair status, timelines, and costs Ensure a smooth vehicle delivery experience, addressing any remaining questions or concerns Provide concierge-level support for all owner inquiries, whether in person or by phone Build lasting relationships through trust, transparency, and communication Maintain solid knowledge of vehicle products and features to answer customer questions What We Offer Health and vision insurance 401(k) with company participation Ancillary benefit plans Saturday team lunches Employee purchase plans Paid training and ongoing development Health and wellness initiatives Closed on Saturdays and Sundays - enjoy your weekends! Opportunities for advancement within a growing organization Qualifications 2+ years of customer service experience (automotive service experience a plus) Previous Service Advisor experience preferred Strong communication and organizational skills Experience with CDK or similar DMS systems preferred High school diploma or equivalent required Valid driver's license and clean driving record Must successfully complete background, MVR, and drug screening checks If you're ready to grow your career and be a part of a supportive, growing team, apply today and discover why Monaco Ford is known for its people-first culture and commitment to excellence. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-44k yearly est. Auto-Apply 59d ago
  • Service Dispatcher

    Meenan Oil Co LP 4.0company rating

    Service advisor job in Hopewell Junction, NY

    Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
    $29k-37k yearly est. 21h ago
  • Part-Time Customer Service Representative

    Ultimate Staffing 3.6company rating

    Service advisor job in Milford, CT

    We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-37k yearly est. 23h ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service advisor job in Meriden, CT

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Must be reliable and able to work every other Saturday. Reynolds and Reynolds experience a plus. 5 day work week.Great opportunity for the right person. Sales experience a plus. Willing to train the right person. Employment Position: Full Time Salary: $50,000.00 - $80,000.00 Yearly Salary is not negotiable. Zip Code: 06450
    $50k-80k yearly 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Waterbury, CT?

The average service advisor in Waterbury, CT earns between $28,000 and $95,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Waterbury, CT

$52,000

What are the biggest employers of Service Advisors in Waterbury, CT?

The biggest employers of Service Advisors in Waterbury, CT are:
  1. Blasius Kia
  2. Meineke Car Care
  3. Blasius Auto Group
  4. Lorensen Auto Group
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