Service advisor jobs in Wellington, FL

Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

We are seeking a Customer Service Representative will be fully on-site at our Deerfield Beach, FL Corporate Headquarters. Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing What You Get To Do: Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400. Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc. Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues. Provides support for avoiding and eliminating aging and aged Finished Goods Inventory. Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc. Manage customer accounts professionally and efficiently. Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints. Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department. Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures. Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers. Determine customer satisfaction through the observation of daily communication and customer claims. Supply quotes to Field Sales and to our customer base upon request. Performs other duties as required What You Bring To The Team: High School Diploma or GED required. Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams. Minimum of two years of industry experience or any equivalent combination of related training and experience. Minimum of two (2) years' experience as a Customer Service Representative. AS-400 or other CRM enterprise-wide system experience strongly preferred. Bachelor's degree from a four-year college or university or the equivalent preferred. Inside sales experience preferred Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass

Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity - Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers! What We Offer: Signing Bonus based on experience Carry over your vacation and personal days, based on previous experience and longevity Weekly pay Health, dental and vision insurance 401k Continuous training programs Team and Individual bonuses based on CSI Sundays off for parts and service departments Responsibilities: Greet customers promptly Obtains customer and vehicle information Write up all items items as described by the customer Determine and recommend needed maintenance based on age, mileage, and vehicle history Prepare complete and accurate estimate of cost of repairs for labor and parts Establish follow-up time and communicate it to the customer Monitor the progress of each vehicle throughout the day, updating customers frequently Verifiy that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to the customers Qualifications: Minimum 1 year experience in a service advisory role Bilingual Spanish speaking candidates preferred Knowledge of automobiles Positive attitude High volume mentality CSI focused

Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We pay the best, because we want the BEST! We are currently seeking Service Advisor to join our Ed Morse team. Responsibilities Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles The goal is to provide customer satisfaction and maximize dealership sales of parts and service Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry Promptly meet and greet service customers warmly and be the perfect host Listen to customer's reason(s) for bringing their vehicle to the service department Offer logical diagnostic services or repairs to satisfy customer's concerns Provide accurate estimates for all the services or repairs recommended Qualifications Minimum 3 years experience, CDK preffered. Candidates must be well spoken, have excellent telephone skills. Be a positive associate who provides exceptional personalized service to our guests and community. Conduct all business with sincerity, honesty, and genuine concern for customers. Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact. Maintain a customer satisfaction rating above zone average. Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training Not ready to apply? Connect with us for general consideration.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Grand Banks Yachts is seeking a full-time Service Writer/Project Manager to work at our Stuart, FL headquarters. Service Writer/Project Manager Operating under the direction of the Service and Warranty Manager; the selected individual will work directly with staff, service providers, and a High-End Clientele. The desirable candidate will possess the following skills and abilities. Skills and Abilities: 5 years minimum of marine experience with boats from 30-85 in length Professional demeanor and appearance required Knowledgeable in computer applications and industry specific software Self-starter and professional team player Able to prioritize and multi-task in a fast paced professional environment Strong work ethic and a desire to make a long-term commitment Excellent interpersonal and communication skills, basic computer knowledge Organization skills & problem solving abilities Attention to detail; resourceful and solution oriented with a strong sense of urgency Reliable means of transportation and valid drivers license required Special Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time Handle, finger grasp, reach and lift objects and packages Communicate, receive and exchange ideas and information by means of the spoken and written word Ability to quickly and easily navigate the property/buildings as required to meet the job functions Complete all required forms Ability to work extended hours and some weekends based on project requirements Ability to respond to emergencies in a timely manner The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules and duties. Education/Training: High school diploma or equivalency Work authorization: United States (Required) Interested candidates should email their resume and salary history. No Phone Calls or Agencies please. Only local candidates will be considered. Job Type: Full-time Monday through Friday 7am to 4:00 pm Salary: Hourly pay rate based on experience and skills Benefits Include: Health Insurance Dental Insurance Vision Insurance Competitive wages 401K & Matching Select Holidays off with pay Paid Time Off

HCM Unlocked s difference is our people. Our culture thrives on trust, accountability, and empowering consultants to be autonomous, nimble, and client focused. The Tax Services Consultant manages a diverse, multi-jurisdictional client portfolio, balancing priorities across tax registrations, notice resolution, audits, and special projects. Consultants are trusted advisors who engage effectively with all levels of client leadership, including the C-suite, by translating complex tax issues into clear, actionable business terms. Success in this role requires delivering proactive updates, anticipating risks, and driving accurate, timely outcomes in a fast-paced, multi-client environment. Consultants are measured on utilization and realization goals, service level agreements, and client satisfaction, ensuring both quality and profitability in service delivery. Essential Duties and Responsibilities: Portfolio Management: Own assigned client portfolios, prioritize SLA and deadlines, maintain accurate timelines and status updates. Client Engagement: Build strong client relationships across all levels, lead tax meetings, communicate proactively, and manage expectations. Educate by translating complex tax issues into clear, actionable business terms. Registrations & Account Maintenance: Register and maintain federal, state, and local tax accounts; manage deactivations/reactivations; enroll clients in portals, manage withholding, state unemployment, paid leave and disability, and local tax registrations, while maintaining accurate account records and maximizing HCM system. Notice Resolution: Research and resolve tax notices end-to-end, prepare agency responses, secure abatements, and coordinate payments/amendments all while providing timely and effective updates to the client. Audits & Reconciliations: Conduct payroll tax audits, validate account numbers and SUI rates, review jurisdiction exposure, and support examinations. Collaboration: Partner with internal resources to coordinate dependencies, ensure accuracy, and deliver excellent client service. Anticipate and prevent breakdowns between teams. Special Projects: Support mergers, acquisitions, restructurings, FEIN/entity changes, and historical research projects. Process & Documentation: Follow standard procedures, maintain client files and trackers, update SOPs, and ensure audit readiness and drive process improvement when needed. Time & Performance Management: Accurately track billable time daily, maintain 75 85% utilization and =90% realization, and support margin goals through efficient delivery. Required Qualifications: 4+ years of payroll tax compliance experience (registrations, notice resolution, audits) Strong understanding of federal, state, and local payroll tax rules and filing calendars, and stays current as regulations change Client-facing experience with HR and executive leadership. Proven ability to manage multiple client accounts and competing deadlines with strong organizational skills, collaboration efforts, and critical thinking. Experience with one or more payroll platforms (ADP, UKG, Paylocity, Dayforce etc.) and with state and federal agency portals Intermediate to advanced Excel skills (pivots, lookups, reconciliations Preferred Qualifications: Prior experience in a multi-client services environment. Familiarity with analytics/BI tools (e.g., Power BI) Experience with ticketing/shared inbox tools and queue management. Core Competencies: Client Communication & Presence: Leads client updates and translates tax into business terms. Ownership & Accountability (BRAVE): Takes responsibility for portfolio outcomes; escalates risks early. Agility & Change Management: Adapts quickly to regulatory, system, or client changes. Value Creation (BRAVE): Goes beyond compliance to deliver measurable client impact (e.g., abatements, process improvements). Excellence in Service (BRAVE): Consistently professional, proactive, and trusted by clients. Compensation & Benefits: The hourly range for this position is $36.06 - $39.42. This range is based on relevant experience, skills, qualifications, and market data, and represents our good faith estimate at the time of posting. We offer a comprehensive benefits package including health insurance (medical, dental, vision, and life), voluntary benefits, pet insurance, retirement plan, and PTO. Our Commitment to Inclusion HCM Unlocked is an Equal Opportunity Employer, committed to a workplace free from harassment and discrimination. We celebrate the unique differences of our employees, which drive innovation and success. Accommodations are available for applicants with disabilities. HCM Unlocked participates in the E-Verify Employment Verification Program.

Salary Range\: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. We pride ourselves on delivering a flawless service, as well as creating unique and exclusive experiences for our Platinum Card Members. Our Premium Cruise and Custom Vacation Consultants use their passion for travel to surpass Card Member expectations by designing unforgettable trips and memories for our Platinum Card Members. They are brand ambassadors who take pride in their ability to deliver personalized vacation using our best-in-class service, exclusive programs and premium benefits - inspiring long-term relationships and loyalty along the way. If you have the desire to create extraordinary vacations for our valued Card Members, you are exactly who we are looking for. Delight Card Members with the unforgettable and unexpected. As an American Express Premium Cruise and Custom Vacation Consultant, you never know what your day is going to entail. It could be a cruise, custom vacation, honeymoon, or a reunion to name a few. Here's just some of what you will be doing each day: Deliver world-class customer service in an in-bound, high-volume travel call servicing environment Using your exceptional consulting skills & industry knowledge to design unique travel & lifestyle experiences by expertly booking cruises, custom vacations, hotels, flights, and transportation arrangements anywhere in the world Providing reassurance and creating rapport by listening to needs from the initial inquiry to the welcome home greeting A flair for building long-lasting relationships through exceptional listening and communication Networking with our destination and supplier partners which will enable you to provide extraordinary, perfectly implemented, experiences Communicate new and existing product offerings and value propositions relevant to the Card Member Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach and earning their dedication Minimum Qualifications: Minimum of 1 year of Cruise, Custom Vacations or Agency experience is required Proficient understanding of world geography and emerging travel destinations Resilience and composure to remain positive under pressure and in changing circumstances Strong time management and multi-tasking skills Positive attitude and outlook, demonstrated through desire to learn, willingness to ‘have-a-go' and optimistic teammate Natural communicator with the ability to demonstrate listening skills and able to adapt conversation to suit the situation Technically able and used to using computer applications and personal devices, can navigate PC and basic MS Office easily Ability to thrive in a results-driven environment, with a healthy desire to meet and exceed goals Flexibility to work shifts, including evenings and weekends Hours of Operation (7 days/week): Monday-Sunday; 8\:00am-11\:00pm ET

Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Details Sawgrass Ford - Sunrise, FLDescription The Service Writer is the dealership's first-line customer relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative activities. SPECIAL RESPONSIBILITIES: Customer Relations Maintain a high level of grooming, hygiene and uniform appearance. Conduct all business with sincerity, honesty and genuine concern for customers. Promptly meet and greet service customers in a friendly and courteous manner. Listen to customer's reason (s) for bringing their vehicle to the Service Department. Offer logical diagnostic services or repairs to satisfy customer's concerns. Provide accurate estimates for all the services or repairs recommended. Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems. Make policy adjustments within the guidelines and budgets established by management. Personally turnover to the Service Manager or other designated management representatives customers with complaints that cannot be satisfied at the Service Writer level. Answer incoming telephone calls promptly, courteously, and make ever effort to satisfy the caller's inquiry. Service Sales Sell the proper repairs and/or services responsible to customer's perceived needs. Present a Service Menu of recommended maintenance services to every service customer. Make a genuine effort to sell the maintenance services due on every service customer's vehicle. Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide. Give every customer an accurate estimate at same time the repair order is initially written. Obtain the customer's written approval on all repair offers at the time of the write-up or when closing additional add-on sales. Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership. Meet or exceed sales objectives set by management. Administration Properly, thoroughly open repair orders for the categories or work designated by management. Maintain a Service Scheduling Form (route sheet) on a thorough, accurate, and continuous basis. Properly document repair order changes. Carefully inspect every finished repair order for proper completion, pricing accuracy and legibility. Document flat rate time or other required time-keeping according to the Service Department and/or manufacturer's procedures. Maintain a record of carryover vehicles. Maintain a record a special order parts status. Perform other specific administrative functions as directed by service management,. Communication Provide additional vehicle problem/complaint information to the technical staff as needed. Maintain communications with the technical staff regarding job status changes. Remain continuously posted on the shop's work load to determine the kind of work the shop can quickly accommodate. Inform the Sales Manager of potential new vehicle sales customers. Confirm service appointments by telephone the day before the customer's scheduled arrival. Contact service customers when their vehicle's work is finished. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers. The duties, requirements and performance specifications outlined in the job description are subject to change without notice.

Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now

Duties include assisting customers on the phone and through email, as well as assisting with the administrative needs and operations of the Service Department. Qualified candidates will have strong organizational skills with the ability to communicate with our customers and team in a positive manner. This is a high volume, fast-paced position where the ideal candidate will be accustomed to working in high pressure jobs. Daily duties include but not limited to: * Recording of vendor and sublet invoices, categorizing to appropriate repair order or cost category * Receiving of parts inventory and stocking of parts * Assisting customers on the phone and through email with their various service needs * Writing Repair Orders, scheduling service appointments, billing and electronic filing * Communicating with customers on the status of their repair or service, including ready to pick uP Qualifications: * Ability to work in a fast paced team environment is essential * Strong interpersonal and communication skills * General understanding and interest in automotive dealership operations * Ability to understand what customers are looking for and communicate effectively with them * Excellent time management and organizational skills in order to keep up with a demanding schedule * Experience in customer facing administrative roles with a high attention to detail and organization WHAT WE OFFER: * 401(k) * Dental insurance * Health insurance * Vision insurance * Paid Time Off * Paid Group Term Life Insurance * Supplemental Personal Accident Insurance SCHEDULE: * 8-hour shift * Weekend availability LICENSES: * Must maintain a valid in-state Driver's License and be considered insurable with the dealerships insurance policy. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sit and/or stand interchangeably throughout the day. * Sit and/or stand for long periods at a time. * Use hands, fingers and arms continually, frequently and throughout the day. * Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day. * Pick-up, lift and carry items that may exceed 50 pounds. * Operate and drive vehicles or equipment in a safe manner. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Duties include assisting customers on the phone and through email, as well as assisting with the administrative needs and operations of the Service Department. Qualified candidates will have strong organizational skills with the ability to communicate with our customers and team in a positive manner. This is a high volume, fast-paced position where the ideal candidate will be accustomed to working in high pressure jobs. Daily duties include but not limited to: Recording of vendor and sublet invoices, categorizing to appropriate repair order or cost category Receiving of parts inventory and stocking of parts Assisting customers on the phone and through email with their various service needs Writing Repair Orders, scheduling service appointments, billing and electronic filing Communicating with customers on the status of their repair or service, including ready to pick uP Qualifications: Ability to work in a fast paced team environment is essential Strong interpersonal and communication skills General understanding and interest in automotive dealership operations Ability to understand what customers are looking for and communicate effectively with them Excellent time management and organizational skills in order to keep up with a demanding schedule Experience in customer facing administrative roles with a high attention to detail and organization WHAT WE OFFER: 401(k) Dental insurance Health insurance Vision insurance Paid Time Off Paid Group Term Life Insurance Supplemental Personal Accident Insurance SCHEDULE: 8-hour shift Weekend availability LICENSES: Must maintain a valid in-state Driver's License and be considered insurable with the dealerships insurance policy. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sit and/or stand interchangeably throughout the day. Sit and/or stand for long periods at a time. Use hands, fingers and arms continually, frequently and throughout the day. Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day. Pick-up, lift and carry items that may exceed 50 pounds. Operate and drive vehicles or equipment in a safe manner. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Holiday Pay Job SummaryWe are seeking a professional and skilled Dispatcher to join our team in a fast paced plumbing service company. In this role, you will be answering multiple hone lines, scheduling service calls for customers, dealing with our service technicians out in the filed. Must be knowledgeable of permitting for building departments in our area. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Receive inbound calls Collect and document information from callers Prioritize calls according to the level of urgency Schedule service calls on our dispatching platform Collections for Account Receivables Tracking of our service technicians Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Able to handle multiple phone lines Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure

Job DescriptionDescription: The Customer Retention Specialist is responsible for driving the Trade Up program and customer retention initiatives for GMC and will be serving as the primary point of contact for potential customers interested in upgrading their vehicles and existing customers seeking continued satisfaction with their GMC ownership experience. The retention specialist will play a pivotal role in promoting GMC's offerings, enhancing customer loyalty and ensuring long-term success by cultivating positive relationships with customers and facilitating the vehicle upgrade journey. Essential Job Responsibilities Engage with potential and current customers to explain the benefits of the GMC Trade Up program, encouraging them to trade their existing vehicle for a new GMC model. Assist customers throughout the trade-in process, providing transparent valuations and guiding them through financing and leasing options. Collaborate with the sales team to facilitate a smooth transition from Trade Up Advantage inquiries to a vehicle purchase process. Track and monitor Trade Up Advantage program participation, aiming to meet sales and trade-in targets. Regularly update customers on new GMC models and special offers that complement their trade-in opportunities. Report on key metrics, including trade-in volume, customer satisfaction scores and retention rates to management on a regular basis. Education/Requirements: High School Diploma or GED. Proven experience in sales, customer service or customer retention within the automotive industry is preferred. Strong understanding of GMC products, services and the Trade Up program preferred. Knowledge of automotive financing and trade-in processes preferred. Strong written and verbal communication skills required. Strong organizational skills with the ability to manage multiple tasks and customer service simultaneously. Familiarity with CRM systems and customer data management tools. Positive attitude. Strong work ethic. A valid driver's license and 3+ years of clean driving record are required. Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Schumacher Automotive Group Schumacher Auto Group is an industry-leading Car Dealership Company with award-winning car brands in the West Palm Beach, North Palm and Delray areas, with exceptional team members. We have a strong focus on putting our employees, customers and community first in everything we do. Requirements:

The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits Medical Insurance Dental Insurance 401K retirement Competitive Compensation Year-Round Work Drug Free Workplace Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians. Maintaining a working relationship with account's to build the customer base. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager. Performing related staff-level duties as directed by the Department Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field. Basic knowledge of HVACR technology is a plus. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $19.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Food Service Employee (Full or Part-Time) Responsible to: Principal Food Service Manager Director of Food Service Qualifications: High School Diploma or GED Ability to adjust to varying tasks as assigned Essential Responsibilities: Prepares, cooks, and serves breakfast and lunch meals to students and staff Follows standardized recipes Follows First In First Out (FIFO) inventory method Replenishes serving lines when needed Stocks inventory Washes dishes Cleans kitchen area and cafeteria tables Maintains production records Demonstrates positive customer service skills Maintains a positive, safe, and peaceful environment in the cafeteria Implements knowledge of Hazardous Analysis Critical Control Plan (HACCP) methods Implements knowledge of Offer vs. Serve General Requirements: Follows Federal and State Laws and adopted policies and procedures in accordance with School Board priorities Conducts oneself in the best interest of students, in accordance with the highest standards of public education and in support of the District's Vision/Mission Statements Maintains ethical standards, which include professionalism and the protection of confidential student and staff information Other responsibilities and/or duties may be required and assigned BOE Revisions Approved 2/8/10

Bilingual Customer Service Representative $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Ability to lift packages of 30-50lbs when needed Bilingual in English and Spanish Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate