Service advisor jobs in West Allis, WI - 1,142 jobs
All
Service Advisor
Service Dispatcher
Service Writer
Customer Service Advisor
Automotive Service Advisor
Customer Service Representative
Service Team Member
Customer Specialist
Service Representative
Service Consultant
Technical Service Advisor
Park Services Team Member - $15.50/HR
Six Flags Great America & Hurricane Harbor 4.1
Service advisor job in Gurnee, IL
Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards.
Responsibilities:Essential Duties and Responsibilities:
Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions.
Following all guidelines and checklists applicable to Park
Following all Park policies regarding performance and attendance.
Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors.
Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up.
Monitoring trashcan and bench locations and moving to proper location when necessary.
Completing other tasks as assigned.
Qualifications:Skills and Qualifications:
Minimum Age: 15
Must have flexible availability including weekends, weeknights, and holidays
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Must be willing to actively approach Guests and provide assistance as necessary
Must be able to stand and walk for length of shift
Must be able to carry up to 25 lbs. over 25 feet over various surfaces
Must be able to work outdoors in various weather conditions
Must be able to work efficiently in a fast-paced environment
Requires continuous standing, bending, twisting, walking and lifting
$22k-28k yearly est. Auto-Apply 21h ago
Looking for a job?
Let Zippia find it for you.
Customs Specialist
ABB Group 4.6
Service advisor job in New Berlin, WI
Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare
$60k-77k yearly est. 4d ago
Customer Service Representative - State Farm Agent Team Member
Alejandro Pizarro-State Farm Agent
Service advisor job in Gurnee, IL
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
$29k-38k yearly est. 5d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Service advisor job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 19d ago
Parts and Service Technical Advisor- Madison, WI/Greater Milwaukee WI
Stellantis Nv
Service advisor job in Milwaukee, WI
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
* Provide phone and in-dealership technical assistance
* Troubleshoot and solve final repair attempt situations
* Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement
* Manage dealership technical training requirements
* Provide support for C.A.G. / Engineering / proving grounds requests
* Recall and Rapid Response (RRT) follow up and reduction
* Act as quality feedback liaison
Provide dealership consultation on the following:
* Repair Service Agreements and facilities inspections
* Tools/equipment/facility
* Customer experience and improved Fixed First Visit
* Repair shop process improvements and proactive business planning with a focus on the customer
Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
Basic Qualifications:
* Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification
* Excellent verbal communication skills
* 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician)
* Excel in building positive working relationships, customer satisfaction and issue resolution
* Self-motivated with demonstrated ability to achieve goals under minimal supervision
* Willing to relocate
* Required to travel domestically (61-80%), 50% overnight travel
Preferred Qualifications:
* Bachelor's degree in Business, Automotive Technology, or related field
* Dealership experience
* ASE certification
* Body shop experience
$80k-122.8k yearly 18d ago
BOAT SERVICE ADVISOR
Kettle 4.4
Service advisor job in Jackson, WI
SERVICEADVISOR: Boat Marine Dealer
At Kettle Marine our ServiceAdvisor is often the first point of contact for our customers. You will prepare written estimates for service work and parts and be the liaison between customers, manufacturer and employees. This requires the ability to be friendly, outgoing, have good computer skills and great communication skills over phone, text and email. This is a full-time position Tuesday-Saturday.
Experience in recreational boating is huge plus.
KEY RESPONSIBILITY AREAS
Service Writing-involves contacting vendors, customers and employees.
Customer contact for customers. Previous boat knowledge is preferred.
MAJOR DUTIES/ RESPONSIBILITIES Service Writing
Must have outgoing, friendly personality and superior communication and customer service skills
Initiate work orders and maintain control until closed and invoiced
Must be customer service, yet goal-oriented, maintaining a sales-focused approach in an effort to increase service revenue
Prioritizing the service work schedule appropriately with available hours in shop.
Keeping track of job status/progress.
Communicating proactively with customers and employees on work progress
Returning phone calls and emails promptly.
Dispatching tickets to appropriate techs.
Creating and updating work orders with proper documentation.
Performing walk-arounds on boats with customers.
Explaining work to the customers and get approval for this work.
Ensuring the parts are available for the jobs prior to dispatch.
Tracking open work orders on scheduling system
Communication with Sales.
'Pre-deliver' closed work orders over the phone and answer all questions.
Performing work order audits to quality check all lines addressed, pricing accurate, parts and sublets billed, etc.
Pre-sell suggested high-priority maintenance to the customer proactively. Schedule this work in the off-season.
Follow up with customers on future work.
Create loyalty out of conflicts.
Maintain neat and clean service facilities & equipment.
Ability to read work order requests and ensure that boats are efficiently and effectively moved for rigging and pre-owned technician, haul-launch schedules.
Knowledge of OEM and recommended maintenance schedules for all boat engines and products.
Maintains the service library with up-to-date information. Handle service department filing and records.
Ensure that all service bulletins for engines and boats are written up and repair orders generated.
Performs other related duties as required or assigned
Personnel Administration
Team building and promote interdepartmental relationships.
Work directly with techs to coordinate all boat and trailer movement.
Attend instructional courses as needed
Sales & Customer Relations
Superior execution of high product quality, attentive, responsive and attractive service staff and warm, fun atmosphere.
Explore ways to better serve customers (Internal & External).
Develop ways to communicate with sales team to maintain a "personalized environment" and obtain feedback to monitor their satisfaction.
Attend special events, off-site as needed.
Schedule Requirements and Physical Demands
Able to work an average of 40-50 hours per week.
Able to work day shift including Saturdays.
Able to walk and stand on your feet 8-10 hours, go up and down stairs
Able to lift 50 Lbs.
REQUIREMENTS
A high school diploma or equivalent
Possess managerial confidence
Professional appearance and positive attitude to all customers
Communicate intelligently both verbally and in writing
Organizational and computer skills are required for the position
Be team-oriented, self-motivated and process driven
Customer service or sales-related background preferred
Valid Wisconsin driver's license and U.S. citizenship
Dockmaster software knowledge is a plus
Ability to operate all equipment sold by the dealership
BENEFITS
Family-owned dealer with committed, established, experienced staff
Health, Dental, Vision & Life Insurance, 401(k) with Company Match Available
Paid Training
Paid Holidays
2 weeks paid vacation upon hire
Currently offers a Christmas/New Year break
Great work environment: work hard + have fun
Newest, coolest products in the boat/marine industry are here
Outstanding employee discount
ABOUT US: Kettle Marine in Jackson is Wisconsin's fastest growing marine dealership serving the surrounding Milwaukee, WI area. We are an authorized boat dealer for Alumacraft , Campion , MirroCraft , Tahoe Pontoons & Premier Pontoon and Angler Qwest pontoon boats. We're also an outboard motor dealer for Mercury Marine, Yamaha Marine, ShoreLand'r and other boat trailers. We carry a large selection of new and pre-owned boats, offer boat service and maintenance, summerizing and winterization along with indoor/outdoor storage for our customers.
$31k-40k yearly est. Auto-Apply 60d+ ago
Service Advisor
Holz Motors 3.6
Service advisor job in Hales Corners, WI
About Us:
Holz Motors, located in Hales Corners, WI, is a family-owned dealership with a long-standing reputation for quality vehicles, exceptional service, and community commitment. We strive to make every customer a customer for life, believing that happy employees create happy customers. Every team member plays a vital role in our success, and we are committed to providing a supportive environment, opportunities for growth, and the same award-winning service our community has trusted for generations.
Position Summary:
As a Quick Lube ServiceAdvisor, you will own our customers' experience in the mobile service arena. You are the first point of contact with our customers. You will be setting appointments and writing RO's for Mobile Service Plus customers. From handling phone calls, setting appointments and providing world class service our Quick Lube ServiceAdvisor are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality is preferred.
Key Responsibilities
Oversee flow of Mobile Service. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Previous retail sales experience and a proven track record of sales success is preferred
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Experience with Tekion DMS preferred but not required
What We Offer:
Medical and Dental Plan
$15k of Employer paid life insurance
Ancillary insurance products available- life, disability, critical illness, accident
Employee Assistance Program
401k plan and Profit Sharing
Paid Holiday and Vacation- vacation available right away and 2 weeks at 1 year.
Career advancement opportunities, promote from within
Employee vehicle purchase plans
Local event tickets- Brewers, Packers, Museum, Zoo
Proud community supporters of the Milwaukee Museum and Milwaukee Zoo
Discounts on products and services
We maintain a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
$40k-56k yearly est. Auto-Apply 14d ago
Automotive Service Advisor
Blain's Farm & Fleet
Service advisor job in Waukesha, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$17.8 hourly 7d ago
Service Advisor
Russ Darrow Group 4.3
Service advisor job in Greenfield, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you. Summary The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The ServiceAdvisor is the dealership's first-line customer-relations and service representative. Responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers
Qualifications
* Must be a top performer willing to go above and beyond for customers
* Outstanding in sales and follow through
* Must have at least 1 year experience in automobile service write ups
* Self-motivated, organized and driven to succeed
* Must possess valid driver's license
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO from day one!!
* Growth and Advancement Opportunities
* Continuous Training and Development
Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental facilities, body shops, and a large real estate portfolio as well. Napleton is ranked 17th out of top 150 automotive groups in the U.S. for 2019 based on new car volume.
Napleton's Toyota of Brookfield dealership is looking to fill this position which will be responsible for ensuring that customers receive excellent service.
Job Responsibilities:
Assist customers in servicing, repairing and explaining each service need.
Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
Assist Service Manager with daily duties.
Keeps abreast of new products, features, accessories and attend product training as required.
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Dispatch jobs for shop flow and peak technician efficiency.
Adhere to company policies such as write up process and active delivery procedures
Follow up on work in process individually and for the shop as a whole -
Confirm customers are contacted in a timely matter, and make sure work is being completed in a timely basis
Uphold and perform all manufacturer specified test for product certifications
Make proper recommendations and sell proper services to customers
Maintain good CXI and profit margins
Other duties as assigned.
Job Requirements:
A minimum of 3 years of experience as a ServiceAdvisor.
Dealership experience preferred.
ADP a definite plus.
Strong focus on providing excellent customer service.
Physical Demands:
Frequent lifting, carrying, bending, reaching, kneeling, pushing, pulling.
What We Offer
Family Owned and Operated
Growth Opportunities
Medical, Dental, and Vision Insurance
Accrued Vacation Time
Employee vehicle purchase plans
Discounts on products and services
401K and additional benefits
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-40k yearly est. Auto-Apply 55d ago
Service Advisor/Sales/Customer Service
Meineke-2990
Service advisor job in Milwaukee, WI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
We are looking for two ServiceAdvisor/Customer Service/Sales persons to join our team. One will be full time 40-45 hours/week, the other part time 25-30 hours/week. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.
We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible.
Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus
Responsibilities
Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers.
Ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure office is kept clean and professional in appearance.
Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Hours are 7:30am-6pm you will report directly to the General manager
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or serviceadvisor is preferred. A strong background in a related field considered
Understanding of automotive technology, automotive service duties, and automotive repair services is required
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$29k-35k yearly est. 5d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Milwaukee, WI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 7d ago
Service Writer - 2nd Shift
Lakeside International Trucks 3.8
Service advisor job in Milwaukee, WI
Department
Service
Employment Type
Full Time
Location
Milwaukee
Workplace type
Onsite
Compensation
$60,000 - $65,000 / year
Responsibilities Qualifications About Lakeside International Trucks Transportation is more than just an industry, it's the engine of our economy. At Lakeside International Trucks, We're proud to serve the people and fleets that keep America running strong. Every repair, every part, every sale connects to a bigger purpose - helping others move what matters most.
When you build your career here, you're part of a team that supports local communities, deliveries critical goods and powers progress across the nation. Why Lakeside:· Continues career growth and in-house training programs· Local work with national impact· Access to the newest clean diesel and hybrid truck technology· Performance based bonuses across departments· Work in an essential, growing industry· Opportunities across multiple dealership locations
We don't just sell and service trucks - we keep commerce moving and communities thriving.
$60k-65k yearly 19d ago
Dispatcher - Home Services
Roman Electric Co 3.9
Service advisor job in West Allis, WI
Job Title: Dispatcher
Department: Operations
Reports To: Operations Manager
Employment Type: Full-Time
The Dispatcher supports daily operations by efficiently scheduling and dispatching technicians to service calls. This role requires strong critical thinking skills to ensure the right technician is assigned to the right job while maintaining productivity and a high level of customer satisfaction.
Essential Duties and Responsibilities
Dispatch service calls to maximize scheduling efficiency without compromising client experience.
Manage the dispatch board to keep technicians productive and revenue-generating.
Proactively compress schedules and adjust assignments to maximize efficiency.
Communicate promptly with clients if a technician will not arrive within the scheduled time window and reschedule as needed.
Coordinate with Purchasing and Warehouse to ensure timely delivery of parts to technicians.
Adhere strictly to the company's Priority Service Schedule to assign the appropriate technician to each call.
Share responsibility for ensuring technicians arrive at all appointments on time.
Debrief technicians after each service call and ensure payment is collected upon job completion.
Follow all company policies, including the Code of Ethics, Team Rules, and Team Philosophy.
Minimum Qualifications
High school diploma or GED required; Associate degree preferred.
Self-starter who is reliable and flexible with work hours.
Strong customer service and communication skills (written and verbal).
Professional demeanor with excellent interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Strong critical thinking and English composition skills.
Professional telephone etiquette and working knowledge of email systems.
Ability to develop tools or processes that improve departmental efficiency.
Bilingual skills are a plus but not required.
Benefits (Full-Time)
Employer-paid health, dental, and vision insurance
401(k) retirement plan with employer contribution
Employer-paid short-term disability and life insurance
Paid Time Off (PTO) and paid vacation
Ongoing training and development opportunities
Physical Demands
Ability to lift 15-20 pounds as needed.
Ability to work more than 40 hours per week and up to 12 hours per day when if requested.
Work Environment
Office-based service center with moderate noise levels.
Frequent use of computers, headsets, and standard office equipment.
Extended periods of sitting and working at a computer.
Business casual dress code.
$28k-34k yearly est. 24d ago
Service Dispatcher
Wolter, Inc.
Service advisor job in Brookfield, WI
: Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
$32k-41k yearly est. Auto-Apply 34d ago
Service Dispatcher
Cobalt Service Partners
Service advisor job in Waukesha, WI
Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Automatic Entrances of Wisconsin (AEW) is seeking an experienced Service Dispatcher to coordinate daily field operations for our 26‑person installation and service team. You will be the nerve center of our operation-scheduling calls, optimizing routes, quoting jobs, and ensuring technicians have the parts, information, and customer details they need to deliver world‑class service.
Key Responsibilities
Schedule and dispatch technicians for service and preventative‑maintenance calls
Prioritize emergencies and adjust the daily plan in real‑time to maximize technician utilization
Generate and follow‑up on service quotes (labor, parts, travel) using ServiceTitan or similar field‑service software
Serve as primary point of contact for customers, providing status updates and ETA notifications
Coordinate parts orders
Monitor KPIs such as first‑time‑fix rate, on‑time arrival, and callback percentage; flag issues to the Director of Service
Maintain accurate job notes, photos, and documentation in the CRM
Qualifications
2+ years dispatching or coordinating field service teams in the trades, construction, facilities, or logistics (preferred, not required)
Hands‑on experience with ServiceTitan, FieldEdge, Salesforce Field Service, or comparable software (ServiceTitan strongly preferred)
Proven ability to build accurate quotes and interpret labor/material pricing
Strong geographic knowledge of Wisconsin and route‑planning skills
Exceptional multitasking, communication, and customer‑service abilities
Proficiency with Microsoft 365; comfortable with multiple‑screen workstation
High‑school diploma or equivalent; trade‑school or associate degree a plus
Compensation & Benefits
Hourly Rate: $25+ per hour (commensurate with experience)
Paid Time Off (PTO) after 90 day probationary period
Health Savings Account (HSA) with company contributions
Comprehensive medical, dental, and vision insurance
401(k) plan with 5% company match
Professional development: access to ServiceTitan Academy & manufacturer training
About AEW
Automatic Entrances of Wisconsin is the dominant Stanley Access distributor in the state, specializing in automatic door installations, service, and cutting‑edge access control solutions. Our mission is to keep Wisconsin moving safely and efficiently through every automated entrance we install or service.
$25 hourly Auto-Apply 4d ago
Service Writer
Milwaukee Powersports
Service advisor job in Oak Creek, WI
Milwaukee Powersports believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Benefits
Competitive Pay
Medical, Dental Insurance
401K
Employee Discount
Internal Training
Full-Time Hourly + Commission
Responsibilities
Maintaining a friendly and professional relationship with customers as the first point of contact for Service.
Perform and document walk-around inspections of customer motorcycles during service intake.
Effectively communicate with customers about inspection results and recommending corrective procedures.
Managing customer complaints and concerns to find a resolution quickly and effectively.
Working closely with the Service team as well as Parts and Accessories team to provide the best service to the customer.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Qualifications
Customer Service Skills.
3+ years preferred in customer service.
Must be at least 18 years of age.
Possess a valid driver's license.
Have good organization skills.
Ability to add, subtract, multiply, and divide in all units of measure.
Be familiar with basic computer functions.
Possess strong interpersonal and communication skills.
Have a positive, friendly and outgoing personality.
Desire to work with the customers.
Must be dependable, honest, courteous and self-motivated.
Prior experience in an auto service repair facility is preferred; however, training will be provided.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$38k-60k yearly est. Auto-Apply 60d+ ago
SERVICE WRITER - Oak Creek, WI
Transport Refrigeration
Service advisor job in Oak Creek, WI
🚛 Full-Time Service Writer (ServiceAdvisor / Billing Clerk)
Transport Refrigeration, Inc. - Thermo King Dealer 📍
Oak Creek, WI
🔗 Apply now: ***************************
Become the Nerve Center of a Fast-Moving Service Team
Transport Refrigeration, Inc. (TRI) is hiring a Service Writer at our high-volume Oak Creek location-a mission-critical support hub for refrigerated transport fleets across Wisconsin.
Also known as a ServiceAdvisor or Billing Clerk, this full-time role supports the entire job lifecycle: from welcoming the customer to closing the repair order. You'll manage service documentation, coordinate scheduling, and collaborate daily with technicians, parts clerks, and the sales team to keep equipment moving and customers informed.
This is a frontline role in a fast-paced environment, ideal for someone who thrives under pressure, takes ownership, and isn't afraid to lead from the service counter.
🚦 What You'll Do
Greet and triage walk-ins, scheduled service, and urgent requests
Open and manage active repair orders (ROs) in a time-sensitive, high-volume shop
Validate PO numbers, warranty eligibility, and payment methods pre-dispatch
Assign technician jobs and actively monitor job progress and accuracy
Partner with the Parts Department to ensure parts availability and correct usage
Collaborate with the Sales Team to align expectations and customer communication
Track technician labor, validate job documentation, and ensure error-free invoicing
Process COD payments and manage serialized part registration
Answer inbound service calls and provide clear, professional assistance
Assist in weekly payroll support and occasional cross-department needs
✅ Requirements
1+ year of experience as a Service Writer, ServiceAdvisor, or Billing Clerk (dealership or fleet service preferred)
Strong multitasking and cross-functional coordination skills
Clear verbal and written communication, especially under time pressure
Comfortable using Microsoft Outlook, Excel, and Word
High school diploma or equivalent
Valid driver's license
Willingness to travel occasionally for training or cross-location support
Familiarity with service order or dealership management software (preferred, not required)
🎯 Why You'll Succeed at TRI
We're a Thermo King dealer and 24/365 service organization. That means urgency isn't optional-it's expected. At TRI, you'll thrive if you:
Stay calm when things move fast
Collaborate across departments without silos
Sweat the details so techs can execute and customers stay informed
Know how to keep jobs moving, not just logged
Want to be part of something bigger than “just another shop”
💰 Pay & Benefits
$22-$26/hour, based on experience
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Paid holidays and PTO
Paid onboarding, hands-on training, and clear promotion paths
🌟 About TRI
Transport Refrigeration, Inc. specializes in temperature control systems for heavy-duty trucks, trailers, and off-highway fleets. We support fleets in food distribution, pharmaceuticals, mining, construction, and more.
What makes us different?
Responsive - We will be responsive to both internal and external customers. The nature of our business requires a sense of urgency as our customers haul perishables.
Dedicated- In order to service our customers, we have a dedicated crew of professionals willing to do what it takes to keep equipment running. We offer extended hours and 24/365 emergency service.
Empathetic - We are empathetic to both internal and external customers. Internally we respect everyone and treat them with kindness. Externally we understand our customers call us when they are in need. It is incumbent on us to make each touch point with a customer courteous and respectful.
Creative - We are known to find creative ways to take care of customers. We have created new products for the industry (TriPac) and developed unique heating and A/C solutions. We are also experts with our equipment and find ways to utilize our extensive knowledge to find a way to keep equipment running.
Ethical - Our reputation is the most important thing we have. We want to be known as fair and a trusted partner by both our associates and customers.
📲 Apply Now
$22-26 hourly 5d ago
Automotive Service Advisor
Blain's Farm & Fleet
Service advisor job in Sturtevant, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The ServiceAdvisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Assist customers with their purchases in a customer service and sales focused environment.
Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
Explain work orders and invoices to customers.
Perform Retail Cashier Duties by obtaining and processing customer payments.
Install batteries, balance wheels, repair and install tires when required.
Perform oil changes using LOF procedures when required.
Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
Must have great communication skills
Ability to pass pre-employment drug screening and background checks
Ability to read and speak English
Ability to effectively communicate with customers and coworkers
Must be 18 years of age or older
Prior auto repair experience is preferred
Prior retail experience preferred
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
How much does a service advisor earn in West Allis, WI?
The average service advisor in West Allis, WI earns between $29,000 and $89,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in West Allis, WI
$50,000
What are the biggest employers of Service Advisors in West Allis, WI?
The biggest employers of Service Advisors in West Allis, WI are: