Service advisor jobs in West Des Moines, IA - 465 jobs

Job Title: Customer Support Representative II - Customer Support Duration: 09 Months Pay Rate: $19.50/hr on w2 without any benefits JOB DESCRIPTION: PRIMARY RESPONSIBILITIES & DUTIES: The Enterprise Contact Center Tier I team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide phone support while effectively documenting each interaction. Common calls include: · General product questions, availability, compatibility · Ag, Residential and Commercial Turf, and Golf product issues/complaints · Warranty registration, and extended warranty coverage · Out of warranty assistance · Parts and publications lookups · Loyalty Rewards programs REQUIRED SKILLS, KNOWLEDGE, AND RELEVANT WORK EXPERIENCE: · Skills in interpersonal communications, negotiation, and conflict resolution. · Excellent written and verbal communication skills · 6+ months experience with customer service/support experience. · Proficiency with Microsoft Office products · High comfort level and experience with consumer software applications. · Strong computer, research and troubleshooting skills. · Ability to work support hours and occasional holidays to support the business. DESIRED SKILLS, KNOWLEDGE, AND RELEVANT WORK EXPERIENCE: · Knowledge of agriculture, turf (mowers) and utility vehicles. · Prior work experience in Agriculture or Technology dealer channels. · Bachelor's degree in Agriculture, Business, Communications, Engineering related field, IT or a similar discipline.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Title: Customer Support Representative II Duration: 10 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within and can monitor for positions through careers page. This position offers a retention bonus after 6, 12, and 24 months of employment. This position offers pay increases based on 6, 12, and 24 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review. PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team: /Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Skills in interpersonal communications, negotiation, and conflict resolution * Experience with customer service / support * High comfort level and experience with consumer software applications * Strong computer and troubleshooting skills * Ability to work off-shift hours and occasional holidays to support the business * Experience with data management DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: * Knowledge of agriculture customers * Agriculture operations experience, including Precision Farming experience * Prior work experience in Agriculture or Technology dealer channels * Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline **Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works** Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Candidate will work on-site (Johnston, IA) five days a week · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Must be able to work Saturdays Who We Are: The Karl Auto Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram and Ford, as well as the custom and performance industry leader with Karl Kustoms. We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment. If this sounds like an organization you would like a career with, come join our industry leading team today! What You Will Do: Responsible for ensuring customer satisfaction and proper control of transactions. Support service personnel in providing excellent service to Karl Customers. Serve as a liaison between customer and technician. The Ideal Candidate Should: Be highly motivated and goal-oriented Possess strong time management skills Have a strong desire to provide outstanding customer service Have a positive attitude with the desire to grow personally and professionally Team oriented Possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities Have a valid drivers license What We Offer: An opportunity to build a great career with continual training and a management team committed to your success An aggressive pay for performance compensation plan that rewards your hard work Competitive benefits package which includes medical, dental, vision, and life Insurance 401K plan with company match PTO Vehicle & service discounts Variety voluntary benefits EAP Community Discounts

Dealership:L0193 Audi Des MoinesAudi of Des MoinesWE'RE HIRING TOP PERFORMERS - SERVICE ADVISOR Are you a high-energy, commission-driven professional who thrives on delivering exceptional customer experiences? Do you know what hi-line service looks like and have the drive to dominate your goals? If you're not afraid to hustle and want to be rewarded for your results, Audi of Des Moines wants YOU. Your Mission: Own the Experience As a Service Advisor, you'll be the face of Audi service excellence. You'll guide clients through the service process, upsell with integrity, and ensure every interaction reflects the Audi standard of luxury and performance. Who We Want on Our Team Proven success in commission-based roles Ability to deliver luxury-level customer service Strong communication and relationship-building skills A relentless drive to exceed expectations What's In It For You Aggressive pay plan - earn $70K-$100K+ annually Premium brand environment with a winning team Ongoing training and career growth opportunities Full benefits package If you're a closer, a top performer, and ready to take your career to the next level, APPLY NOW!!. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Duties and Responsibilities Provides customer service for all clients of Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance their teller drawer daily, which includes cash handling, periodic batching of deposits and cashed checks. CSAs also handle administrative tasks such as processing client requests, account document review, answering/directing phone calls and ordering of branch supplies. Processes customer transactions with accuracy and professionalism, while keeping a high level of customer service. Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff. Responds to client inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Refer clients for additional retail and bank services. Balances teller drawer, vault, coin machine and ATM. Bundles and scans appropriate work through the Branch Capture System. Acts in accordance with all LSB regulatory policies and procedures. Represents Lincoln Savings Bank in a positive light in all professional duties. Participates in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank. Performs other duties and responsibilities as defined by management. Necessary Skills and Attributes Excellent communication skills Positive, customer-focused mindset Ability to multi-task while still meeting deadlines High school diploma or equivalent Prior customer service and retail experience Proficient in Microsoft Office (Outlook, Word, Excel) Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Our client is a Private Wealth Management group. Recent industry accolades include Forbes Best-In-State Wealth Management Team and Best-In-State Top Financial Security Professionals. Their mission is to empower clients to live and give in a way they never thought possible by fostering financial Clarity, Confidence, and Freedom. This is a full-time on-site role for a Service Advisor located in Ames, IA. The Service Advisor role is a client-facing advisor role that gives you exposure to client meetings in the financial management industry. In this role, you will be accountable for ensuring a seamless client experience by ensuring client needs are well documented and that operational follow-through enables an excellent client experience. In this role, your responsibilities include: Interacting with clients in financial meetings in-person, over zoom, and over email Owning a seamless client experience by note taking and debriefs post-meeting Maintaining proper work-flow through the Customer Relationship Management (CRM) process Creation of financial plans with support of a Lead or Private Wealth Advisor Meeting Preparation Review Secondary relationship manager for clients *Roles and responsibilities may vary over time due to business needs Qualifications & Key Attributes: Demonstrated ability to maintain effective working relationships with clients Highly motivated and passionate about serving people Operates with integrity: Places client needs first and foremost Sets high personal performance standards; achieves results with a high level of autonomy Strong communication, organization, and interpersonal skills Strong attention to detail and ability to multitask Experience in the financial services industry is a plus Bachelor's degree in Business, Finance, or related field Life & Health license required in first 6 months 63 & 7 required in first year Compensation (base salary plus bonus) and a full benefits package.

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances 401k with company match Paid Time Off and 7 paid holidays Employee discounts at all locations Paid training and development on and off-site Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direction and supervision of the Service Manager, this position is responsible for consulting with customers and determining their service needs. Exercises initiative and independent judgment in the performance of assigned tasks. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: Understands that business is built on customer satisfaction and service; makes the commitment to always guarantee customer satisfaction. Greets all customers in a professional, timely and courteous manner. Communicates with service customers to determine the nature of mechanical problem(s). Obtains the necessary customer and vehicle data and enters into the company-sanctioned software. May test-drive the vehicle or refer to the technician as needed. Advises the customer on the care of their vehicle and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus (if applicable). Advises customers if additional work is needed; explains the details including the additional costs and time considerations. Writes the RO (repair order) with exact repair instructions and information needed; updates RO as needed. Ensures that RO's are properly billed and revenues collected in a timely manner. Responds timely to customer voicemails and/or emails. Communicates with dispatcher on incoming service work. Provides estimates for labor and parts; establishes each customer's method of payment and obtains approval of credit, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Monitors the progress of each repair throughout the day; contacts customer regarding any changes; makes follow-up calls to customers regarding the service work performed. Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Maintains certification and schooling in specified dealership lines. Communicates work accomplishments and activities to supervisor on a regular basis. May assist in the dispatch area on a back-up basis. Attends company/department meetings as requested or required. Performs any other related duties as assigned. What we need from you: Ability to read and comprehend instructions and information High school diploma or the equivalent At least three years of relevant experience in a dealership environment preferred At least one year experience in customer service role required General knowledge of vehicle mechanical operations Valid Iowa driver's license Acceptable driving record in accordance with insurance provider Ability to operate vehicles with both manual and standard transmissions Good PC computer/keyboard skills; knowledge of computerized service systems helpful Ability to become proficient in Reynolds & Reynolds service applications for position Basic use of Internet and email systems Excellent written and oral communication skills Must have ability to work well in a team-based environment

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances 401k with company match Paid Time Off and 7 paid holidays Employee discounts at all locations Paid training and development on and off-site Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direction and supervision of the Service Manager, this position is responsible for consulting with customers and determining their service needs. Exercises initiative and independent judgment in the performance of assigned tasks. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: Understands that business is built on customer satisfaction and service; makes the commitment to always guarantee customer satisfaction. Greets all customers in a professional, timely and courteous manner. Communicates with service customers to determine the nature of mechanical problem(s). Obtains the necessary customer and vehicle data and enters into the company-sanctioned software. May test-drive the vehicle or refer to the technician as needed. Advises the customer on the care of their vehicle and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus (if applicable). Advises customers if additional work is needed; explains the details including the additional costs and time considerations. Writes the RO (repair order) with exact repair instructions and information needed; updates RO as needed. Ensures that RO's are properly billed and revenues collected in a timely manner. Responds timely to customer voicemails and/or emails. Communicates with dispatcher on incoming service work. Provides estimates for labor and parts; establishes each customer's method of payment and obtains approval of credit, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Monitors the progress of each repair throughout the day; contacts customer regarding any changes; makes follow-up calls to customers regarding the service work performed. Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Maintains certification and schooling in specified dealership lines. Communicates work accomplishments and activities to supervisor on a regular basis. May assist in the dispatch area on a back-up basis. Attends company/department meetings as requested or required. Performs any other related duties as assigned. What we need from you: Ability to read and comprehend instructions and information High school diploma or the equivalent At least three years of relevant experience in a dealership environment preferred At least one year experience in customer service role required General knowledge of vehicle mechanical operations Valid Iowa driver's license Acceptable driving record in accordance with insurance provider Ability to operate vehicles with both manual and standard transmissions Good PC computer/keyboard skills; knowledge of computerized service systems helpful Ability to become proficient in Reynolds & Reynolds service applications for position Basic use of Internet and email systems Excellent written and oral communication skills Must have ability to work well in a team-based environment

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: * A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances * 401k with company match * Paid Time Off and 7 paid holidays * Employee discounts at all locations * Paid training and development on and off-site * Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direction and supervision of the Service Manager, this position is responsible for consulting with customers and determining their service needs. Exercises initiative and independent judgment in the performance of assigned tasks. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: * Understands that business is built on customer satisfaction and service; makes the commitment to always guarantee customer satisfaction. * Greets all customers in a professional, timely and courteous manner. * Communicates with service customers to determine the nature of mechanical problem(s). * Obtains the necessary customer and vehicle data and enters into the company-sanctioned software. * May test-drive the vehicle or refer to the technician as needed. * Advises the customer on the care of their vehicle and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus (if applicable). * Advises customers if additional work is needed; explains the details including the additional costs and time considerations. * Writes the RO (repair order) with exact repair instructions and information needed; updates RO as needed. * Ensures that RO's are properly billed and revenues collected in a timely manner. * Responds timely to customer voicemails and/or emails. * Communicates with dispatcher on incoming service work. * Provides estimates for labor and parts; establishes each customer's method of payment and obtains approval of credit, if necessary. * Obtains customer's signature on repair order; provides customer with a copy. * Monitors the progress of each repair throughout the day; contacts customer regarding any changes; makes follow-up calls to customers regarding the service work performed. * Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. * Maintains certification and schooling in specified dealership lines. * Communicates work accomplishments and activities to supervisor on a regular basis. * May assist in the dispatch area on a back-up basis. * Attends company/department meetings as requested or required. * Performs any other related duties as assigned. What we need from you: * Ability to read and comprehend instructions and information * High school diploma or the equivalent * At least three years of relevant experience in a dealership environment preferred * At least one year experience in customer service role required * General knowledge of vehicle mechanical operations * Valid Iowa driver's license * Acceptable driving record in accordance with insurance provider * Ability to operate vehicles with both manual and standard transmissions * Good PC computer/keyboard skills; knowledge of computerized service systems helpful * Ability to become proficient in Reynolds & Reynolds service applications for position * Basic use of Internet and email systems * Excellent written and oral communication skills * Must have ability to work well in a team-based environment

Job DescriptionDescription: Join Our Dynamic Team at GATR Truck Center! Do you have a GATRdone attitude, a strong work ethic, and a passion for growth and excellent customer service? If so, we want YOU on our team! Position: Full-Time Service Advisor - 2nd Shift (11:30 PM - 8:00 PM) M-F + Saturday rotation Location: Waukee, IA Compensation: Competitive pay based on experience and qualifications. Why GATR Truck Center? At GATR Truck Center, we value our team members and offer a supportive environment where you can thrive. We're an authorized dealership for Volvo, Hino, Mack, and Kalmar Ottawa trucks, serving five locations in Minnesota and Iowa. We also deal in Hyundai Translead Dry Van Trailers. Our mission is to provide outstanding service and support to our customers, and we need passionate individuals like you to help us achieve that. What You'll Do: Maximize Productivity: Schedule shop work to ensure maximum productivity and department profitability. Customer Interaction: Schedule service appointments, gather customer and vehicle data, and keep customers updated on repair progress. Detailed Explanations: Explain repair costs and time requirements, obtain proper authorizations, and provide detailed explanations of completed work. Compliance: Ensure compliance with manufacturer warranty and policy procedures. Coordination: Coordinate part requirements with the parts department and handle telephone inquiries. Requirements: Qualifications: 1-3 years of experience High School Diploma or Equivalent Valid Driver's License and insurable driving record Strong organizational and communication skills Familiarity with heavy vehicle service terminology Perks & Benefits: Health Insurance: Significant employer contribution Dental & Vision Insurance Life Insurance Disability Insurance: Short-term and long-term 401(k) Plan + up to 6% company match Paid Training & PTO Clothing Allowance Ready to Join Us? If you're ready to take your career to the next level with a company that values you, apply today! We can't wait to meet you. GATR Truck Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications. Apply Now and Let's GATRdone Together!

Job Description The Automotive Service Advisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately. This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. Service Advisors are key to customer satisfaction, ensuring that all work is completed to the customer's satisfaction and in compliance with service standards. Key Responsibilities: Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs Provide customers with a complete and accurate written cost estimate Communicate realistic promise times to customers and set proper expectations Obtain customer signatures on repair orders and ensure proper documentation Adhere to warranty policies and procedures Accurately document customer concerns, requests, causes, and corrections on repair orders Communicate with team leaders about incoming work and ensure efficient workflow Review inspection reports from technicians and manage technician time efficiently Monitor repair progress throughout the day, keeping customers informed of any changes to estimates, costs, or time requirements Obtain proper authorization before performing any additional repairs Explain completed work and all charges to customers clearly and effectively Support the Service Department by managing schedules and ordering necessary parts Collaborate with vendors, suppliers, and the Parts Department to ensure timely parts availability Maintain a clean, safe, and organized work environment Maintain a professional appearance and treat all colleagues with respect Comply with all relevant federal, state, and local regulations Provide excellent written and oral communication to ensure smooth service delivery Licenses and Certifications: Valid Driver's License (Required) Job Requirements: High school diploma or equivalent education Two (2) or more years of customer service experience; experience as a service advisor or service writer preferred Knowledge of: Automotive service, maintenance, and repairs MS Office products Basic mathematics Skills and Abilities: Excellent customer service and sales skills Strong ability to communicate effectively, both orally and in writing Honesty, transparency, and strong ethical standards Conflict resolution and problem-solving capabilities Strong leadership, interpersonal, and organizational skills Willingness to participate in in-house training programs Good driving record Physical Requirements: Ability to lift up to 75 lbs Regularly required to talk and hear Frequently required to stand, walk, and sit Occasionally required to bend, stoop, reach, crawl, and climb May be exposed to loud noise, vibration, exhaust fumes, and other conditions typical in a service repair environment We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer. Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction. Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart. If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board. The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts to present to a customer professionally Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus but not required Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor or service lane manager helpful but not required Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Good Life RV is searching for a high energy, positive, motivated Service Advisor to join our rapidly growing business. Applicants must be confident, up-beat, willing to work hard and have a strong desire to succeed. Our employees are the backbone of the company, and we hold each one to the highest degree of professionalism. We credit these beliefs as the reason for our success. We are growing at an incredible pace, and we are looking for individuals who want to be a part of that success. Once hired at Good Life RV, we will work continually with you to ensure your success. Our Mission: To achieve and maintain such distinction in the Recreational Vehicle industry that the dealership gains a first-class reputation for customer service and loyalty which draws new and repeat customers year after year. Position Overview: A Service Advisor is responsible for coordinating RV service and repairs between customers and technicians. They will ensure the customer has full knowledge of any work performed and is informed of any updates. Job Responsibilities: Verify warranty and service contract coverage. Set realistic expectations for customers and ensure you hold to those expectations. Prepare Repair Orders by describing the complaint, the cause, and the repair. Utilize all tools available to keep in contact with customers through the service experience. Attend all meetings and training as required. Act as a liaison between customers and the technicians. Maintain a safe and clean work area for customers and coworkers. Perform other miscellaneous duties as assigned. Qualifications Qualifications: Have strong motivational skills and ability to work independently. Must have professional appearance and demeanor. Provide excellent customer service. Basic computer skills to manage inventory and customer databases. Ability to communicate in a professional and tactful manner. Experience in Service or Parts Management helpful but not required. Benefits: 401(k) 401(k) matching Paid time off Health insurance Dental insurance Vision insurance Life insurance Flexible spending account Employee discount Referral program Thank you for your interest in Good Life RV!

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation: $14.00 - $18.00 / hour Job Type: Full-time

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Offered Medical Dental Vision 401(k) with Matching Basic Life Insurance Accident & Critical Illness Insurance Paid Training Employee Purchase Program About Us If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Apply Today!

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

To apply, please visit the Indianola CSD Candidate Portal: ******************************************** Title: Food Service Employee Department: Food Service Qualifications: Demonstrates aptitude for successful performance of tasks. It is recommended that each worker complete ServSafe Certification. High School graduates preferred. Such alternatives to the above qualifications as the Board may find appropriate and acceptable. Physical Requirements: Be able to physically work in a standing position for prolonged periods and walk much of the time during the day. Able to work in warm or cold surroundings. Have manual dexterity to handle knives, dippers, and other kitchen equipment. Able to lift materials weighing up to 50 pounds Able to bend, carry, climb, drive, lift, reach, sit, stand, walk, push or pull as needed to complete assigned tasks. Working Conditions: Includes extremes of temperature and humidity. Hazards include stairs and communicable diseases. Reports To: Food Service Director and School Kitchen Manager. Supervises: May be asked to supervise a kitchen or employees in the absence of a Kitchen Manager. Terms of Employment: Pay period based on the number of days that lunch is served to students each year. Wage rate year to be established by the Board. Hours and days of employment are assigned by the Food Service Director. Evaluation: Performance of this job will be evaluated in accordance with Board Policy on Evaluation 411.7 Classified Employee Evaluation. Performance Responsibilities: Assists in all aspects of Food Service operations. Serves and produces healthy student meals and snacks. Operates the lunch cashier system as needed. Assists with cleaning of all kitchen equipment and facilities. May assist in portioning and serving food and keeping records of food usage. Records information as needed for food safety as outlined in the Food Service's SOP. Complete food production records. May use and clean various pieces of kitchen equipment, such as dishwashers, ice cream machines, garbage disposals, steamers, kettles, brazing pans, ovens and other. Is available to work on clean up days. Develops and maintains an effective level of communication with appropriate personnel. Participates in a continuing program of staff development and training. Records inventories as requested by Food Service Management. Performs all other duties as may from time to time be assigned by the Food Service Director or Kitchen Manager.