Service advisor jobs in White Plains, NY - 1,172 jobs
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Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Service advisor job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 6d ago
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Customer Relations Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Service advisor job in Melville, NY
Benefits:
401(k)
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K
Salary
Profit sharing
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$37k-52k yearly est. 6d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Service advisor job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
8 hour shift
On site - In office only
$29k-36k yearly est. 6d ago
Customer Support 1
Collabera 4.5
Service advisor job in Melville, NY
Contract: Melville, New York, US Salary Range: 16.00 - 17.00 | Per Hour Days Left: 28 days, 3 hours left Apply Client: Healthcare Insurance Title: Customer Support 1 Pay Rate: $16-17/hr Duration: 3 Months Top Requirements:
Data Entry
Claim Processing
Insurance Claiming
Job Description:
With general supervision, ensure accurate, timely, and efficient customer support.
Respond to customer inquiries in a manner that supports the achievement of goals.
Essential Functions:
Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/email.
Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas:
Prescriptions
Plans
Products
Services
Procedures
Online purchasing & e-Commerce knowledge
Internet knowledge
Payment processing/payment collections
Eligibility verification
Order Status, Shipping Status, and Stock Availability
Accurate completion of necessary documentation, letters, and forms processing
Quality Assurance testing for company software
Research and resolve issues/complaints and determine appropriate resolution(s)
Solve problems and assist with issues that may not fit the "cookie-cutter" solution
Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions
Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts
Effectively maintain specific line of business Customer Service standards and support level standards
Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently
Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information to attendees; available for occasional overnight travel
Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders
Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders
Contingent on the LOB, may process claims based on business needs and workflow fluctuations
Job Specifications:
Typically has the following skills or abilities:
One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries
Available to work any shift, including weekends, holidays, and/or overnight
Demonstrated internet knowledge and understanding of basic internet browser settings
Demonstrated ability to work with multiple software programs, simultaneously
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
Data entry
claim processing
Insurance claim
customer support
customer service
csr
Reach Out to a Recruiter
Recruiter
Email
Phone
Gujari Sai Milan
************************
Apply Now
$16-17 hourly 4d ago
Customer Service Representative
Esquire Bank 4.4
Service advisor job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 2d ago
Customer Service Representative
Russell Tobin 4.1
Service advisor job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Job Details
Contract Type: Unlimited / Full-Time
Country / City: United States / Stamford, CT
Company: Beiersdorf
Job Function: Marketing / Market Research
Your Tasks
Maintain high quality consumer service in the U.S. through an external provider (Transcom) with supporting technical services/ tools
Identify consumer trends/ insights from analysis of consumer feedback data that impact success of our brands.
Execute & Optimize Global Consumer Interaction Strategy in U.S.
Collaborate with Global CIM team on best-in-class management and activation of consumer feedback in accordance with global/ local guidelines, regulations and SOPs.
Monitor and optimize performance of Transcom service in the U.S., in collaboration with Transcom U.S. Team Leader (tracking KPIs & initiating corrective action as needed).
Drive overall efficiency/ improvements by optimizing technical support systems/ tools and establishing standards/best practices in the MU (that can be shared globally for broader impact).
Maintain Tools & Systems Required in U.S.
Manage updates of Product Reference Manual and Product Locator tools with Emplifi in conjunction with Salesforce to address consumer questions.
Manage sample acquisition process with Hibbert.
Manage resolution of system issues with IT/ Jira tickets & E-Comm.
Track performance & progress by setting up reporting within the Salesforce Lightning Service Cloud, Microsoft Power BI dashboards and connected systems.
Manage systems vendor partners (Hibbert, Emplifi) including budget, contract renewals and PO creation/ approval.
Maintenance of Salesforce Product Hierarchy leveraging the SAP feed to ensure accuracy of U.S. data.
Identify Consumer Trends & Insights
* Provide Management, Quality, Marketing and other stakeholders with relevant information and analyses about consumer feedback (complaints, issues, trends) to reduce risks and create opportunities.
* Act as single point of contact for Consumer Care in the U.S. (for Global CIM and Transcom).
Manage processing of all incoming consumer mail (on rotating basis w/ Training role)
* Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution.
Ratings & Review (Eucerin and Coppertone) & ASK Channel
* Review and respond to ratings and reviews and "Ask" questions across multiple platforms. (During Pinchme programs or high volume that occurs sometimes with reformulations time required will increase)
* Ask Amazon responses.
Your Profile
Bachelor's Degree preferred (QM, Consumer Insights, Marketing/ Economics or related fields)
Computer skills (Windows, Office; SAP)
Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com and Quality Management
Experience in market research is beneficial
Experienced Salesforce Lightning Service Cloud and Microsoft Power BI user, ideally with experience in 2nd level support and trainings
Fluent in spoken and written English
Business acumen
Strong stakeholder management
Ownership mentality
Process improvement & continuous learning mindset
Ability to navigate complexity and ambiguity
Must have experience effectively collaborating and influencing others
Proven ability to with analyze and turn insights into action
Ability to seek impact not harmony, while challenging appropriately
Apply critical thinking and challenge the status quo
Strong interpersonal and communication skills, both written and verbal
Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented
Ability to prioritize work
Experience establishing a new role and establishing new ways of working
Additional information
ADDITIONAL INFORMATION:
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Beiersdorf North America - Recent Awards
Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
Winner of Comparably's Award for Best Company Work Life Balance (2025)
Winner of Comparably's Award for Best Company Culture (2023, 2024)
Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)
Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)
Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)
Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)
Winner of Comparably's Award for Best Company for Diversity (2022)
Check us out on Comparably:***********************************************
Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.
$34k-42k yearly est. 4d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service advisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 2d ago
Client Relations Specialist
Coda Search│Staffing
Service advisor job in Bergenfield, NJ
The Client Relations Specialist acts as a trusted point of contact for clients, helping guide them through case-related questions, coordinating communication with legal teams, and ensuring accurate documentation and follow-through. This position requires empathy, professionalism, and the ability to manage multiple client interactions in a fast-paced environment.
Key Duties
Act as the primary contact for client communications, responding to questions and providing timely case updates
Explain legal procedures, next steps, and timelines in a clear and approachable manner
Partner closely with attorneys and support staff to communicate client needs and ensure efficient case progress
Collect, organize, and maintain client information within internal systems and databases
Manage client intake processes, including document collection and eligibility verification
Conduct regular outreach to clients regarding case milestones, required actions, and deadlines
Support client experience initiatives, including feedback collection and service improvement efforts
Address client concerns professionally and escalate issues when appropriate
Handle sensitive information in compliance with confidentiality and ethical guidelines
Qualifications & Skills
Bachelor's degree preferred or equivalent professional experience
Previous experience in a legal, professional services, or client-facing role strongly preferred
Excellent verbal and written communication skills with a strong client-service orientation
Ability to manage sensitive conversations with discretion and professionalism
Strong organizational skills and ability to prioritize in a high-volume environment
Proficiency with Microsoft Office and client or case management software
Comfortable working independently while collaborating with cross-functional legal teams
Bilingual skills are a plus, but not required
$43k-72k yearly est. 1d ago
Customer Sales Associate (Plumbing Supply)
Wallington Plumbing Supply
Service advisor job in Wallington, NJ
Wallington Plumbing Supply Customer Sales Associate (Plumbing Supply)
Employment Type: Full-Time
Wallington Plumbing Supply is seeking a motivated and knowledgeable Customer Sales Associate to support our busy wholesale operation. This role is ideal for someone who understands plumbing products, values customer relationships, and takes pride in helping contractors keep their projects moving efficiently.
Key Responsibilities
· Serve walk-in and phone customers by identifying needs and recommending the correct products and solutions
· Provide accurate information on pricing, availability, and product specifications
· Process sales transactions, returns, and special orders with attention to detail
· Maintain a professional, organized, and well-stocked sales counter
· Develop and maintain strong relationships with plumbers, contractors, and trade partners
· Coordinate with warehouse and sales teams to ensure orders are fulfilled accurately and on time
· Stay informed on product lines, new materials, and industry trends to better support customers
Qualifications
· Previous experience in plumbing wholesale or supply house environment preferred but not required
· Strong communication skills with a customer service mindset
· Ability to manage multiple tasks in a fast-paced environment
· Comfortable using point of sale systems and basic computer applications
· Dependable, team-oriented, and committed to providing consistent service
· Bilingual abilities are a plus but not required
Compensation and Benefits
· Competitive compensation based on experience
· Paid time off and paid holidays, where applicable
· Health, dental, and vision insurance available for eligible employees
· Training and opportunities for career advancement
· Supportive team environment that values experience, accountability, and growth
Apply to *****************
$34k-48k yearly est. 4d ago
Client Success Specialist
Accelerated Global Solutions 4.5
Service advisor job in New Hyde Park, NY
About Us
Accelerated Global Solutions (AGS) is a trusted leader in cross-border e-commerce logistics, ground transportation, warehousing, and customs brokerage. We connect global businesses with their customers by delivering efficient, reliable, and fully integrated freight solutions - from major ports to final destinations.
We're expanding our team and seeking a smart, organized, and client-obsessed Client Success Specialist who thrives in a fast-paced, logistics-driven environment and is passionate about delivering exceptional service to our clients worldwide.
Position Summary
As a Client Success Specialist at AGS, you will serve as a trusted day to day point of contact for our clients. This is a client-facing role built for someone who enjoys translating operational complexity into clean execution, owns communication end-to-end, and consistently delivers clarity, accountability, and results. You'll collaborate with operations, warehouse, and transportation teams to guarantee on-time, accurate deliveries and provide a top-tier customer experience from start to finish.
Key Responsibilities
Act as the primary operational point of contact for a portfolio of key AGS clients managing daily communication with customers via phone, email, and online portals.
Lead weekly or bi-weekly client calls, providing status updates, KPI trends, and project overviews.
Pull and organize weekly/monthly performance reports from various internal systems highlighting trends, anomalies, or opportunities.
Resolve issues and drive resolution across internal teams in a professional and proactive manner.
Coordinate with internal teams (operations, dispatch, customs, and warehouse) to meet customer expectations.
Help prepare client-facing decks or Quarterly Business Reviews.
Maintain accurate records of customer interactions and shipment documentation.
Support process improvements and identify opportunities to enhance service performance.
Handle escalations and ensure customer satisfaction through prompt and clear communication.
Qualifications
1-3 years of experience in customer service, preferably in logistics, freight forwarding, or e-commerce fulfillment.
Experience managing B2B clients.
Strong communication and problem-solving skills.
Proficiency in MS Office, Google Sheets, Tableau and logistics tracking systems (TMS/WMS experience a plus).
Detail-oriented, organized, and capable of managing multiple priorities.
Team player with a proactive attitude and ability to work under pressure.
Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus.
Knowledge of customs procedures or international shipping is an advantage.
Why Join AGS
Be part of a global logistics leader transforming e-commerce delivery.
Collaborative, fast-paced, and growth-oriented work culture.
Opportunities for career development and advancement.
Competitive pay, benefits, and performance incentives.
$42k-58k yearly est. 1d ago
Service Advisor
Carshop
Service advisor job in Darien, CT
Land Rover Darien, a Penske Automotive Group dealership, is looking for an automotive ServiceAdvisor to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted ServiceAdvisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$38k-73k yearly est. 2d ago
Service Advisor
Audi Greenwich
Service advisor job in Greenwich, CT
The ServiceAdvisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the ServiceAdvisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The ServiceAdvisor is the dealership's first-line customer relations and service sales representative. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Responsibilities
Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon.
Schedule appointments using dealership-approved forms.
Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately.
Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
Obtain customer and vehicle data. Secure method of payment.
Test drive the vehicle with the customer if there is any question as to the nature of the problem.
Inspect all vehicles for bodywork, notify the customer that the work is needed
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus.
Ensure that all Repair Orders are accounted for.
Qualifications
Excellent communication skills
Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$38k-73k yearly est. Auto-Apply 60d+ ago
Service Advisor
New Country Lexus of Westport
Service advisor job in Westport, CT
The ServiceAdvisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the ServiceAdvisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The ServiceAdvisor is the dealership's first-line customer relations and service sales representative. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Responsibilities
Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon.
Schedule appointments using dealership-approved forms.
Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately.
Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
Obtain customer and vehicle data. Secure method of payment.
Test drive the vehicle with the customer if there is any question as to the nature of the problem.
Inspect all vehicles for bodywork, notify the customer that the work is needed
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus.
Ensure that all Repair Orders are accounted for.
Qualifications
Excellent communication skills
Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$38k-73k yearly est. Auto-Apply 46d ago
Customer Service Professional
Keter Environmental Services LLC 4.0
Service advisor job in Stamford, CT
About Us
Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information.
Job Purpose
As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience.
Duties and Responsibilities
People
Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training.
Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support.
Operations
Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores.
Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations.
Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency.
Stakeholder Management
Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise.
Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions.
Strategy
Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation.
Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty.
Performs other duties as assigned.
Qualifications
Education & Experience:
High school diploma or GED required
Associate's or Bachelor's degree in Business, Communications, or a related field preferred
Familiarity with customer service principles, including active listening and empathy.
Experience using phones, email or live chat to communicate with customers.
Understanding of the company's products, services, and policies to provide accurate information.
Ability to handle customer inquiries, complaints and services.
Basic troubleshooting and problem-solving techniques.
Strong written and verbal communication skills.
Knowledge & Skills:
Previous experience in customer-facing roles such as retail, hospitality, or call centers.
Ability to handle customer inquiries professionally and resolve issues effectively.
Ability to meet or exceed performance goals in a customer service setting.
Strong communication skills with a focus on clarity and professionalism.
Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction.
Work Conditions/Physical Requirements
Office environment. Noise level is moderate.
Work is primarily performed at a desk using a computer and other standard office equipment
Occasional walking to meetings or shared office equipment may be required.
Ability to work after normal business hours as needed.
Waste Harmonics Keter Comprehensive Benefits Package
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
7 Paid Holidays
At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
$31k-45k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Summit Wash Holdings
Service advisor job in Bedford Hills, NY
Benefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!
Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements
Authorized to work in the U.S.
40 Hour Work Week (Including Evenings and Weekends)
Basic Computer Skills
Highly developed communication skills - bilingual a plus!
Carwash experience to understand industry-specific challenges and opportunities preferred
8th Grade Proficiency or Above
Physical Requirements
Able to lift at least 50lbs.
Ability to be on your feet for at least 8 hours at a time.
Mobility to work in areas that require kneeling, crouching, or crawling.
Capable of working in both extreme weather elements - hot and cold
Responsibilities
Consistently meets sales and quality metrics
A keen eye for detail
Answer questions regarding car wash services and plans
Process payment transactions
Maintain a safe and clean work area; keep alert for potential hazards
Other duties as assigned
Company Core Values
S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
$29k-37k yearly est. Auto-Apply 60d+ ago
Lia Toyota Rockland - Automotive Service Advisor
The Lia Group 4.5
Service advisor job in Blauvelt, NY
Lia Toyota Rockland is seeking an experienced ServiceAdvisor(s) to join our team.
COMPENSATION RANGE: $65K-$175K based on knowledge and production
SIGN ON BONUS: N/A
REQUIREMENTS:
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Excellent oral and written communication skills
• Must have a clean and valid driver's license
KEY RESPONSIBILITIES:
• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer
• Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
BENEFITS:
• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands-on and web-based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms
ABOUT US:
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.
COMMUNITY:
We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
$31k-37k yearly est. 9d ago
Service Consultant
Quality Chevrolet 4.1
Service advisor job in Englewood, NJ
Description of the role:
The Service Consultant at Quality Chevrolet GMC in Englewood, NJ will be responsible for providing exceptional customer service in the automotive service department.
Responsibilities:
Assist customers with their service needs
Coordinate service appointments
Communicate service updates to customers
Ensure customer satisfaction
Requirements:
Excellent customer service skills
Automotive service experience preferred
Strong communication skills
Attention to detail
Benefits:
Competitive compensation
Health and dental insurance
Paid time off
About the Company:
Quality Chevrolet GMC is a well-established dealership located in Englewood, NJ, dedicated to providing top-quality automotive services and products to our customers.
$28k-39k yearly est. Auto-Apply 60d+ ago
Food Service Employee 6.5 (FSE6.5)
Paterson School District
Service advisor job in Paterson, NJ
04/01/2025 Additional Information: Effective Date(s): April 1, 2025 Staff Needed: Fourteen (14) Food Service Employees Qualifications: * Must have basic foodservice experience * Must demonstrate good interpersonal skills * Must have the ability to communicate effectively in English, both orally and in writing
* Must be in good physical condition
Salary: As Per Negotiated Contract
Initiator: Krystal Tanner, Executive Director of Food Services
* Meet such alternatives to above qualifications as the Superintendent may find appropriate and acceptable
* Pending budget availability
* All postings are open for ten (10) consecutive days following the date posted or until filled
$34k-49k yearly est. 36d ago
Customer Service Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Service advisor job in Melville, NY
Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual preferred
How much does a service advisor earn in White Plains, NY?
The average service advisor in White Plains, NY earns between $38,000 and $129,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in White Plains, NY
$70,000
What are the biggest employers of Service Advisors in White Plains, NY?
The biggest employers of Service Advisors in White Plains, NY are: