Service Planning Agent
Service advisor job in Wichita, KS
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Part-time Customer Service Associate- Front Desk - HEALTH
Service advisor job in Wichita, KS
Department: Health Dept. Pay: $16.87 per hour. Work Schedule: M-W 8:00am-5:30pm, Th 9:30am-7:00pm, F 8:00am-12:30pm/12:30pm-5:00pm, occasional weekends/evenings Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service. This position serves as a vital member of the clinic team by providing direct patient interaction, performing accurate and timely data entry, and ensuring fiscal processes comply with departmental standards. Communicates with the multidisciplinary team to provide competent, culturally appropriate, and customer focused care. Employee will provide support during public health emergencies (Activation Level 1).
Provide direct client interactions
* Welcome and assist internal and external customers
* Identify customer needs, clarify information, research issues; provide information and resources to clients as needed
* Provide accurate and up to date information to clients
* Schedule, reschedule, cancel and send reminders for customer appointments
* Informs patients of financial obligations, payment requirements, and encourages initial payment of fees at time of service
* Check-in and check-out clients politely and professionally
Perform accurate and timely data entry
* Collect and enter insurance and/or financial information from clients
* Collect and verify client demographic data
* Accurately enter data into required electronic health record and other databases
* Create/update medical records
* Audit data to verify information is correct, timely, and complete
Collect, document and submit client payment information
* Collect and post client payments accurately according to protocol
* Complete and submit accurate reports of payments received per policy and procedure
* Maintain and audit assigned cash bag per protocol
Minimum Qualifications: High School Diploma or equivalent. One year of experience in a customer service or administrative setting. Must complete Federal Emergency Management Administration (FEMA) IS 100 and 700 courses within 30 days of employment.
Preferred Qualifications: One-year experience in a medical office. Bilingual in English and either Spanish or Vietnamese.
Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
Service Advisor
Service advisor job in Wichita, KS
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyAutomotive Service Advisor
Service advisor job in Wichita, KS
Benefits:
Dental insurance
Health insurance
Training & development
Are you passionate about the automotive industry and skilled in customer service? We're looking for a dedicated and motivated individual to join our team as an Automotive Service Advisor.
Responsibilities:
Greet customers and provide excellent service throughout their vehicle repair process.
Listen to customer concerns and accurately document vehicle issues.
Communicate with technicians to ensure a clear understanding of customer concerns and vehicle conditions.
Provide accurate estimates of repair costs and timelines.
Keep customers informed about the status of their vehicles and any additional repairs needed.
Schedule and coordinate service appointments efficiently.
Maintain a positive and customer-focused attitude.
Requirements:
Previous experience in automotive customer service or a related field.
Strong communication and interpersonal skills.
Knowledge of automotive systems and repairs.
Ability to multitask and prioritize in a fast-paced environment.
Excellent problem-solving skills.
High school diploma or GED equivalent is required;
Valid state-issued driver's license and clean driving record are required
Prior sales experience
Excellent communication and negotiation skills
Ability to manage time and serve customers with little supervision
Benefits:
Competitive salary with performance-based incentives.
Health and dental insurance coverage with company contribution
Professional development opportunities.
Positive and collaborative work environment.
If you're a motivated individual with a passion for customer service and automotive repair, we want to hear from you!
Join our team and be a part of creating happy and satisfied customers in the automotive world! 🚗💼 Compensation: $55,000.00 - $75,000.00 per year
Perks Of Being Part Of Our Team
Blue Cross Blue Shield Health Insurance $1,500 Deductible, Dental, Vision, Life Insurance, and Retirement
5 day work week so you are home every weekend
Paid Training - ASE Certifications and monthly training
Paid Holidays (6/year) - New Years, Memorial Day, 4th of July, Labor day, Thanksgiving, and Christmas
Up-to-date technology and equipment - New technology requires the right training and equipment we follow the trends and adjust accordingly to better serve the customers vehicle needs
Working with professionals that want to better themselves and grow with the company
Customized incentives, performance pay packages - We realize not everyone has the same needs
Growth personally and professionally- goals annually reviewed and celebrated
Tool insurance - You have an investment of tools, they should be covered in the event of a catastrophic situation
A team that appreciates what you do and who you are. Not just a number, truly appreciated and a part of a family
Plenty of work to make the money you want to make, on all makes and models 2000 and newer
Every day is a new challenge, or experience working on and diagnosing different makes and models, if you are tired of doing the same thing over and over: Which, by the way, is the definition of insanity. Comfortability is not always a good thing. It might be time for a change
Our Rules Of Engagement
Family - We will treat each other with respect at all times
Caring - We are going to care for our Customers and each other. We will do life together and support each other. Lift others up around you when needed
Appearance - We are a professional Most Makes and Models Shop and we will present ourselves proudly by being well groomed and always in company uniform
Integrity - Do what's right even when no one else knows
Quality - Job done right, on time, the 1st time
Responsible - Take responsibility for your actions. Let's replace blame, excuses, and denial with accountability, responsibility, and commitment
Optimistic - Spread optimism and enthusiasm to all
Reliable - Always follow through on your commitments and promises
Attention to Detail - Everything is important
Team - Think about what is best for your team
Growth - Grow your knowledge and ability daily as well as others around you
Teach - Ability to show others what needs to be done and lead by example
Cleanliness - Maintain a clean atmosphere/environment and work area
Assertive - Be willing to take risks
Respect - For Customers, Team members, vehicles, tools, and equipment
Fun - Make everyone's time enjoyable while staying focused on the job at hand and never at the expense of someone else
Auto-ApplyMotorsports Service Advisor
Service advisor job in Wichita, KS
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
BENEFITS
Medical and Dental
401K Plan with Matching
Paid Personal Days
Paid Vacation
6 Paid Holidays
Longevity Bonuses
Birthday off Paid
Referral Bonus Program
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Discounts on products and services
Responsibilities
Answer the phones, schedule customer service appointments
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Valid DL
Willing to submit to a pre-employment drug screen (THC not tested for pre-employment)
Auto-ApplyHuman Services Consultant
Service advisor job in Douglass, KS
Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open until Filled Required documents must be uploaded by close date. Incomplete applications may not be considered. Agency Information: Kansas Department for Children and Families | **************
Prevention & Protection Services
Administration / Negotiable between Kansas City, Overland Park, Lawrence, and Leavenworth
About the Position
* Who can apply: External
* Classified/Unclassified Service: Unclassified
* Full-Time/Part-Time: Full-time
* Regular/Temporary: Regular
* Work Schedule: Monday-Friday
* Eligible to Receive Benefits: Yes
* Veterans' Preference Eligible: Yes
Compensation: $20.13 hourly. Salary may be dependent upon the candidate's qualifications and experience.
Employment Benefits
In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:
* Health Insurance including medical; dental; vision (plus optional partner/dependent coverage at reduced cost)
* Creation of and contribution to your, personal KPERS defined Retirement benefit
* 9-10 paid, annual holidays
* 12 paid, annual vacation days
* 12 paid, annual sick days
* 1 paid Discretionary Day
* Your personal life insurance policy equal to 150% of your starting salary
* This benefits package represents additional annual compensation.
Visit the Employee Benefits page for more information.
Position Summary & Responsibilities
The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!
This position serves as a member of a specialized Performance Improvement team and monitors DCF PPS programs, staff, and provider performance through case reviews to encourage continuous quality improvement. Reviews are initiated through DCF Administration requirements, supervisory requests, identified training deficits and ongoing consultation. This position provides data analysis, recommendations regarding training needs, policy clarifications, regional procedures, ensures compliance through the AFCARS and IV-E programs, provides data for statewide outcomes, and completes Federal Children and Family service reviews that will include stakeholder interviews. This includes coordinating technical and administrative documentation/reports, obtaining feedback from staff, and visiting providers on site to identify trends, measure compliance, and evaluate performance outcomes.
View the full position description: *************************************************
Qualifications
Minimum Qualifications: Five years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's programs. Post secondary education may be substituted for experience as determined relevant by the agency.
Preferred Qualifications: Strong leadership, organizational and excellent communication skills, both verbal and written. Critical thinking, analytical skills. Ability to deliver and/or co facilitate presentations to small and large audiences, public speaking; teaching/training; audit preparation and successful completion; contract enforcement and oversight; determining IV-E eligibility; and participation in Children and Family Services Review protocol case reads. Working knowledge of all Protection and Prevention Services programs and information systems. Comfortable interviewing families and professionals.
Post-Offer, Pre-employment Requirements:
Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information
Email: ****************************** | Please reference Job ID 217443
Job Application Process
* First Sign in or register as a New User.
* Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
* Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
* Start your draft job application, upload other required documents, and Submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter.
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents* for this Application to be Complete
Upload these on the Careers - My Job Applications page
* State of Kansas online application
* Resume
* Cover letter
* Transcripts (if educational requirements are listed for this position)
If degree is a requirement listed, transcript must show proof of graduation or degree obtained.
* DD214 (if you are claiming Veteran's Preference)
* Required documents must be uploaded by close date. Incomplete applications may not be considered.
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents".
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference at the following link: Disability Hiring Preference | Kansas Department of Administration (ks.gov)
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to **************, scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Customer Service & Sales Representative
Service advisor job in El Dorado, KS
The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-ApplyService Advisor - Automotive Dealership
Service advisor job in Park City, KS
Monday-Friday 7:20am-5:30pm | No Evenings or Weekends | Fully Climate-Controlled Shop
Are you an energetic, people-focused communicator who thrives in a fast-paced environment? Do you love taking charge, building relationships, and influencing others to take action? If you're driven by results, motivated by growth, and naturally skilled at connecting with people, we want you on our team.
As a Service Advisor, you are the face and voice of our service department. You'll engage with customers, identify their automotive needs, recommend services, and keep them informed throughout their visit. This role is perfect for someone who enjoys working with and through people, communicates with enthusiasm, and is always “selling” in the sense of motivating, guiding, and building trust.
This is a high-energy, high-impact position ideal for individuals who work at a fast pace, take initiative, and enjoy leading others toward a shared goal. We are looking for individuals with a background in service advising, service writing, or service management.
What You'll Do
Build strong relationships with customers through warm, engaging, and proactive communication
Greet customers, assess their needs, and schedule service and repair appointments
Consult with customers and present clear, compelling service recommendations
Communicate service updates throughout the repair process and ensure customers feel supported
Coordinate with technicians and parts staff to keep workflow efficient and on track
Create accurate repair orders and document all customer interactions
Provide pricing, explain services, and ensure accurate billing and payment processing
Maintain awareness of sales goals and confidently work toward achieving department targets
Participate in ongoing training to stay informed about products, programs, and best practices
Collaborate with and support other service team members to ensure a smooth and positive customer experience
Who We're Looking For
Prior experience in a service writer, service advisor, or service manager role
A high-energy, engaging communicator who connects easily with others
Persuasive, confident, and motivated by achieving results
A quick thinker who adapts rapidly to change and solves problems on the fly
A natural relationship-builder who enjoys influencing and motivating people
A self-starter who takes initiative and isn't afraid to make decisions
At ease in group settings and invigorated by meeting new people
Requirements
High school diploma or equivalent
Strong customer service and interpersonal communication skills
Strong computer skills, including using software for scheduling, invoicing, and record-keeping
Prior experience as a service advisor or a similar role
Ability to work in a fast-paced environment and manage multiple priorities
Basic knowledge of automotive systems
Consistent attendance and punctuality
Valid driver's license, clean driving record, and reliable transportation
Why You'll Love Working Here
Fast-paced, engaging work environment
Opportunity to grow into leadership roles
Supportive team culture focused on development and success
A customer-facing role where your personality and drive directly impact your results
Health Insurance through Blue Cross & Blue Shield of Kansas
Dental and Vision Insurance
Paid Vacation, Sick Days, and Holiday Pay
Free mental health resources
No evenings or weekends ever!
If you're ready to use your energy, influence, and ambition to build relationships and drive results, apply today. We can't wait to meet you.
Auto-ApplyCustomer Service Representative
Service advisor job in Wichita, KS
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyAssistant Automotive Service Advisor
Service advisor job in Newton, KS
Job Description
Conklin Automotive Group is excited to announce an opening for the position of Assistant Automotive Service Advisor. In this role, you will work closely with our experienced Service Advisors to provide exceptional customer service and support our service department's operations. As an Assistant Service Advisor, you will help manage customer inquiries, assist in scheduling appointments, and ensure that our customers have a positive experience from start to finish. This is an excellent opportunity for individuals looking to start their career in the automotive service industry. We value our employees and offer comprehensive training, growth opportunities, and a supportive work environment. If you have a passion for cars and providing great customer service, we encourage you to apply!
Responsibilities
Assist Service Advisors in greeting customers and assessing their service needs
Help schedule service appointments and maintain an organized service calendar
Communicate service options and pricing information to customers
Relay customer concerns and vehicle issues to technicians effectively
Assist in managing service workflow to ensure timely completion of repairs
Maintain accurate records and documentation for all service transactions
Provide follow-up support to customers after service completion
Requirements
High school diploma or equivalent; automotive knowledge is a plus
Strong customer service skills and a friendly, professional demeanor
Ability to work well in a team environment
Organizational skills and attention to detail are essential
Proficient in using computers and basic office software
Willingness to learn and take on new responsibilities
Valid driver's license and a clean driving record
Benefits
401K with company match
Paid time off
Paid holidays
Paid training
Direct deposit
Sponsored healthcare
Health savings account with company match
Part Time Customer Service Associate
Service advisor job in Wichita, KS
The **Part Time** **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
**Wage** : $14.00/hr
**Qualifications:**
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Rep - 2nd shift
Service advisor job in Wichita, KS
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G
Division: Solutions
Job Posting Title: Customer Service Rep - 2nd shift - 101822
Time Type: Full Time
Role Summary:
As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include assisting customers with their inquiries, resolving issues efficiently, and coordinating with warehouse teams to meet customer needs efficiently while upholding the company's standards of customer satisfaction.
Principal Responsibilities:
(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner.
* Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings.
* Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed.
* Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
* Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries.
* Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution.
* Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution.
* Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyCustomer Service Representative - Wichita, KS
Service advisor job in Wichita, KS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Call Center Customer Service Representative (Technical Support)
Service advisor job in Wichita, KS
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
• Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
• People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
• Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
• Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
• Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises.
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Seasonal Business Tax Customer Service Representatives
Service advisor job in Wichita, KS
Assist customers, via inbound phone calls, who have purchased the client's tax and accounting software. You will help to answer software related questions and perform troubleshooting to resolve the customer's business tax related questions. Duties will also consist of assisting the full-time staff with various product testing, activities, and special projects that will periodically arise throughout the tax season.
Qualifications
Job Requirements:
High School diploma / GED
Some college level coursework in business, accounting, or computer sciences or tax preparation training is preferred but not required
Previous Customer Service Experience within a call center environment handling both inbound calls and/or providing technical support or troubleshooting is preferred
Accounting, bookkeeping, or tax preparation experience preferred
Customer Service Associate
Service advisor job in Wichita, KS
**Req ID:** 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is $15.50hr
Basic Qualifications:
+ 6 Months experience in an office environment
+ 6 Months experience using a computer with Microsoft Windows PC applications
+ 6 Months of Work from home enciroment
+ High school diploma or GED Preferences.
Responsibilities:
+ Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims
+ Designated quiet area to complete calls while working from home
+ Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
+ Ensuring customer satisfaction and strive to meet service standards.
+ A typical day will likely involve fielding between 75 to 100 calls.
+ Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
+ Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
+ Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
+ 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
+ 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required
**Remote Working and Technology Requirements**
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
**Technology**
+ NTT DATA will provide a computer and headset for remote work.
+ Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
+ Failure to return equipment may result in collection actions and/or other consequences.
+ Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
+ A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.
**Technical Performance and Issue Tracking**
+ Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
+ Remote employees must adhere to all technical support procedures and protocols.
+ Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.
**Remote Workspace**
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
+ Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.
+ The workspace must be a **permanent, unencumbered location** used daily for work.
+ Employees must work with **minimal distractions** that do not interfere with business operations or service delivery.
+ Ideally, the workspace is **isolated from other household members** and used exclusively for job duties.
+ **Background noise, interruptions from people or pets, and other distractions** must be kept to an absolute minimum to avoid disruptions to customer service.
+ Employees must work from the **same location consistently** unless prior approval is obtained.
+ If a change in work location is necessary:
+ The new location must meet all **Remote Workspace and Technology Requirements** .
+ **Notification to NTT DATA Management** is required before relocating
\#INDBPO
\#LI-MIWS
**About NTT DATA Services**
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._**
Customer Service Associate I
Service advisor job in Hutchinson, KS
Customer Service Associate I Please complete a job application on our job portal at ********************************** Job Purpose and Objectives: Process mail or in person transactions for new tag(s), tag(s) renewals or refunds. Assist public with handicap placards or inquiries. Position Requirements and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the attached are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Requirements:
High school diploma or G.E.D.
This position requires continuous education.
Certifications / Licenses:
Kansas Department of Revenue MOVRS Certification Training.
Annual KDOR Security Awareness Training to retain MOVRS certification.
For the complete job description, click here.
Auto Customer Service Reps
Service advisor job in Wichita, KS
7310 East Kellogg Drive, Wichita, KS 67207
Automotive Quick Lane Shop Foreman Pay Range: $60,000 - $90,000 + Great Benefits!5-day Work Week with Rotating Saturdays
Rusty Eck Ford is seeking a Shop Foreman to lead our Quick Lane. This role is ideal for an experienced technician ready to step into leadership, guiding a team of service professionals while ensuring the highest standards of safety, quality, and customer satisfaction.
If youre ready to take your career to the next level and join a team that values excellence, apply today!
Why Work for Rusty Eck Ford?
Since 1953, Rusty Eck Ford has been a cornerstone of the Wichita community, recognized with honors such as the Ford 40-Year Dealer Award, TIME Dealer of the Year, One Ford Elite Dealer status, and the Department of Defense Patriot Award. We pride ourselves on being more than a dealership - were a family-driven, customer-focused organization where employees thrive.
Heres what you can expect when you join our team:
Career Growth: Opportunities to advance within one of Kansass most respected dealerships
Comprehensive Benefits
Work-Life Balance: Paid vacation and family-friendly programs
Employee Recognition: Be part of a team celebrated for excellence and community impact
Cutting-Edge Facilities: Work in a modern, technology-driven environment with Ford-certified tools and training
We Also Offer:
Pay range: $60,000 - $90,000
5-day work week with rotating Saturdays
Medical, dental, and vision coverage,
401(k) retirement plans
Multiple bays available
Responsibilities Shop Foreman:
Supervise and mentor service technicians, ensuring efficient workflow and quality repairs
Perform advanced diagnostics and repairs on vehicles
Coordinate with service advisors to deliver accurate estimates and timelines
Maintain compliance with manufacturer standards and dealership policies
Support training initiatives and foster a positive, team-oriented environment
Qualifications/Requirements:
Proven leadership skills with the ability to coach and motivate a team
Strong diagnostic and problem-solving abilities
Excellent communication and organizational skills
Valid drivers license and clean driving record
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Member Services Representative
Service advisor job in Hutchinson, KS
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Purpose: Responsible for all account receivable operations to ensure financial growth and success of the company. Maintains and assists members and potential members with financial questions. Assures outstanding customer service and member retention.
Essential Duties:
Data entry of all membership records and accounts including new members and changes to accounts
Answer multiple phone lines
Records daily payments
Responsible for all billing statements, notification, arrangements, and collections of past due accounts
Attends all staff and club meetings and events
Complies with the Genesis Health Club staff policy handbook
Expectations:
Present a professional demeanor at all times when representing the club.
Provide input in developing strategies to support club goals and objectives.
Develop and build a team atmosphere among staff and departments.
Influence and motivate other staff members to perform at their maximum capacity.
Ability to respond to common inquiries or complaints from members.
Assists with all aspects of front desk operations and customer service when required or as needed.
Requirements:
Minimum 1year experience in a customer/member service position.
Basic math aptitude
Working proficiency in a Windows environment with basic work processing and data entry skills
High School Diploma or equivalent
Human Services Consultant
Service advisor job in Sedgwick, KS
Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open until filled Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.
Agency Information
Kansas Department for Children and Families | **************
Economic & Employment Services
Wichita Region / Wichita
About the Position
Who can apply: Agency Only (DCF employees)
Classified/Unclassified Service: Unclassified
Full-Time/Part-Time: Full-time
Regular/Temporary: Regular
Work Schedule: Monday-Friday
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Compensation: $43,436.78 Salary may be dependent upon the candidate's qualifications and experience.
Employment Benefits
In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:
* Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
* Creation of and contribution to your personal KPERS defined Retirement benefit
* 9-10 paid, annual holidays
* 12 paid, annual vacation days
* 12 paid, annual sick days
* 1 paid Discretionary Day
* Your personal life insurance policy equal to 150% of your starting salary
* This benefits package represents additional annual compensation.
Visit the Employee Benefits page for more information.
Position Summary & Responsibilities
The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!
Collect and analyze information required to help others determine eligibility and monitor changes in circumstances of households to determine and affect payment benefits.
* This position will serve as a lead worker providing support to EES Staff and EES Leadership throughout the Wichita region.
* The position will serve as a subject-matter expert in eligibility policy and procedures, providing targeted support to EES staff with the primary goal of reducing payment errors to within federally acceptable limits, thereby protecting Kansas from potential sanctions.
* This position will act as both a subject-matter expert and a resource to staff, providing real-time case specific assistance, targeted training, case reading, observations, monitoring data, and supporting ongoing quality improvement strategies.
* The position will help organize, prioritize, and work or delegate lists and reports received locally or from EES Central Office.
* They will assist with coverage of the direction of lobby workflow, managing reports, local training for veterans or new staff, client problems and local BPM reviews in the absence of, or when delegated by, the EES Supervisor/Leadership.
View the full position description: *************************************************
Qualifications
Minimum Qualifications: *If a driver's license is required, a copy must be uploaded with your application.* Five years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's programs. Post secondary education may be substituted for experience as determined relevant by the agency. Must have and maintain a valid driver's license throughout employment.
Post-Offer, Pre-employment Requirements:
Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information
Email: ************************
Please reference Job ID Number: 218793
Job Application Process
First Sign in or register as a New User.
Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents* for this Application to be Complete
Upload these on the Careers - My Job Applications page
* State of Kansas online application
* Resume
* Cover letter
* Legible copy of valid driver's license (if driver's license is required)
* Transcripts (if educational requirements are listed for this position)
If degree is a requirement listed, transcript must show proof of graduation or degree obtained.
* DD214 (if you are claiming Veteran's Preference)
* Required documents must be uploaded by close date. Incomplete applications may not be considered.
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents".
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to **************, scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.