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Service advisor jobs in Winston-Salem, NC - 879 jobs

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  • Client Performance Specialist

    Brock & Scott 4.3company rating

    Service advisor job in Winston-Salem, NC

    About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Diversity, Equity, & Inclusion: In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience. Description The Client Performance Specialist supports the Client Relations Specialist & Operations by monitoring client performance metrics, identifying trends and risks, and partnering with Operations to drive remediation and continuous improvement. This role does not manage direct client relationships, but plays a critical role in protecting service levels, improving scorecard performance, and strengthening the firm's overall client experience. This role suits those who spot gaps, analyze data, act on insights, and work across teams to solve problems. Key Responsibilities Performance Monitoring & Analysis Review a defined set of clients daily to monitor SLA metrics, performance thresholds, and loans trending outside of SLA. Identify emerging risks, recurring issues, and performance gaps before they escalate. Analyze scorecard data, including document revision trends, timeline requirement metrics, and other performance indicators, across multiple states and potentially clients. Recognize "gap items" where data, processes, or ownership may be missing or unclear. Root Cause & Remediation Support Partner closely with Operations and internal teams to perform root cause analysis on performance issues. Partner in developing, implementing, and tracking remediation plans to bring metrics back within SLA. Follow issues through to resolution, ensuring corrective actions are completed and effective. Support continuous improvement efforts by identifying repeat drivers and systemic issues. Cross-Functional Partnership & Execution Work collaboratively with Client Relations Liaison, Specialists & Manager to share insights, trends, and risks impacting client portfolios. Translate performance findings into clear, actionable information for internal teams. Provide support for ad hoc performance evaluations, in-depth analyses, and specialized projects as required. Core Skills & Competencies Strong analytical skills with the ability to identify trends, patterns, and outliers Ability to perform root cause analysis and contribute to remediation planning Highly proactive, self-directed, and action-oriented Strong time management, prioritization, and follow-through skills Comfortable working in a fast-paced, performance-driven environment Clear written and verbal communication skills High attention to detail with strong organizational discipline Ability to work effectively across teams without direct authority Position Requirements Default Servicing Experience preferred. Experience in performance analysis, operations support, quality, client service, or a related role Experience working with SLAs, metrics, scorecards, or operational reporting Demonstrated ability to manage multiple priorities and shifting workloads Experience partnering with operations or process-driven teams Proficiency in MS Office and reporting tools Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location(s) Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh Shift -not applicable- This position is currently accepting applications.
    $38k-71k yearly est. 5d ago
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  • Customer Service Support

    Career Advancement Group

    Service advisor job in Winston-Salem, NC

    Looking for a new career for the new year? We need upbeat, motivated and accountable team players to join our marketing team. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity. Don't waste gas, time and money commuting or on daycare. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access
    $26k-38k yearly est. 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Mocksville, NC

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $25k-31k yearly est. 5d ago
  • Service Advisor

    Jerry Hunt Supercenter

    Service advisor job in Lexington, NC

    Are you looking for growth?? Join one of the Largest and Fastest Growing Dealerships in the Southeast Region!! Do you fit in with our CORE values? Totally Committed, Integrity, Customers First, Life Long Learner, Urgency. Join the Jerry Hunt Supercenter team! Are you ready to take the wheel of your career and steer it towards success? At Jerry Hunt Supercenter, we're looking for a Service Advisor-Service Writer to be the driving force behind exceptional customer experiences. If you have a passion for automobiles and want to be a part of a dynamic team, keep reading. PAY A competitive $65,000-$125,000 per year BENEFITS Health, dental, and vision coverage a 401(k) with match Paid holidays Vacation time WHAT DRIVES JERRY HUNT SUPERCENTER At Jerry Hunt Supercenter, customers can find the used car, truck, or SUV of their dreams. As a premier North Carolina dealership, we have a huge selection of used vehicles to choose from. We offer service and parts, an online inventory, and outstanding financing options. Our customers deserve to spend less time researching and more time enjoying their purchases! We make it easy for our clients to find all the information they need as they research potential options for a new used car. It's important to us to do what we can to make buying a car more affordable, so we regularly have specials for additional savings. Our employees enjoy our state-of-the-art facility that makes working comfortable. We always have work available and offer a variety of growth opportunities. Each employee is part of our work family and we reward them for their hard work with generous pay, benefits, and perks. MINIMUM REQUIREMENTS: Great Attitude Technical knowledge about automotive repair Valid driver's license Computer proficiency Strong customer service skills Sales and upselling skills Organizational and multitasking abilities Problem-solving capabilities Experience using a CRM Location: 28146 Work schedule Monday to Friday Weekend availability Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching
    $65k-125k yearly 60d+ ago
  • Service Advisor

    Tri 4.3company rating

    Service advisor job in Eden, NC

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $83k-96k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Cloninger Automotive

    Service advisor job in Salisbury, NC

    Job Title: Service Advisor Company: Honda of Salisbury Job Type: Full-Time About Us: At Honda of Salisbury, we pride ourselves on providing exceptional customer service and high-quality automotive care to our loyal customers. As part of the Cloninger Automotive Group, we are committed to making every customer experience outstanding. We are looking for a Service Advisor who shares our dedication to excellence, is passionate about helping customers, and has a strong knowledge of the automotive industry. Job Overview: As a Service Advisor at Honda of Salisbury, you will serve as the primary point of contact for our valued customers who bring their vehicles in for service. You'll be responsible for building relationships with customers, addressing their vehicle service needs, and ensuring a smooth and efficient service process. This is a great opportunity for an individual with strong communication skills and a passion for customer satisfaction. Responsibilities: Customer Interaction: Greet customers warmly, listen to their service needs, and provide accurate and professional advice regarding necessary services or repairs. Appointment Scheduling: Schedule service appointments in person or over the phone, ensuring efficient use of shop capacity and proper timing. Estimates and Recommendations: Provide detailed, accurate service estimates and recommendations to customers based on vehicle inspections. Liaison Role: Act as the go-between for customers and technicians, ensuring clear communication regarding the status of vehicle repairs and services. Follow-Up: Contact customers after service to ensure satisfaction, address concerns, and discuss additional services if necessary. Documentation: Keep thorough records of all customer interactions, repairs, and service history in the dealership's system. Problem Solving: Handle any customer complaints or concerns with professionalism and efficiency, ensuring the highest level of satisfaction. Sales Goals: Meet or exceed personal and team sales goals for service, parts, and accessories. Qualifications: Previous experience as a Service Advisor, Service Writer, or in a similar customer service role in the automotive industry is preferred. Strong communication, organizational, and customer service skills. Knowledge of automotive repair processes and vehicle maintenance is a plus. Ability to work in a fast-paced environment with a focus on efficiency and customer satisfaction. Proficiency with computer systems and service management software. Must have a valid driver's license and a clean driving record. Positive attitude, problem-solving abilities, and a team-oriented approach. Why Join Honda of Salisbury? Competitive Pay: Base salary plus performance-based incentives. Comprehensive Benefits Package: Medical, dental, vision, and life insurance. Paid Time Off: Vacation days, holidays, and sick leave. Employee Discounts: Discounts on parts, accessories, and vehicle purchases. Career Development: Access to ongoing training, certifications, and career advancement opportunities. Positive Work Environment: Work with a passionate and customer-focused team. Ready to take the next step in your automotive career? Apply now to join the team at Honda of Salisbury and help us deliver exceptional service to our customers. Qualifications 1+ year Service Advisor experience preferred Reynolds, Era-Ignite experience preferred Must be 18 years or older to apply Must have valid drivers license
    $45k-83k yearly est. 11d ago
  • Service Advisor

    Hudson Automotive Group 4.1company rating

    Service advisor job in Greensboro, NC

    $70k-$120k+ Yearly Earning Potential for Top Performers Brand New State of the art Facilities UVeye Full Vehicle Imager and Established BDC Support Greensboro Honda, a Hudson Automotive Company, is actively seeking Experienced Automotive Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Greensboro Honda and Hudson Automotive Group? Competitive Compensation ($70k-$120k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development UVeye Scanners provide drive-thru full vehicle imaging to support sales opportunities Established BDC to manage inbound customer communication Climate controlled Service Drive with brand new Advisor desks and computers Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Automotive Service Advisor Experience Required Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $70k-120k yearly 15d ago
  • Automotive Customer Service Advisor- 452

    Tupeloms

    Service advisor job in Winston-Salem, NC

    The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $27k-34k yearly est. 2d ago
  • Restoration & Environmental Estimator / Service Advisor

    Advantaclean of The Piedmont

    Service advisor job in Greensboro, NC

    Job DescriptionRestoration & Environmental Estimator / Service Advisor We are seeking a skilled Estimator / Service Advisor to join our restoration, remediation, and environmental services team. This role involves assessing property damage, preparing accurate estimates, and guiding clients through restoration projects for both residential and commercial properties. Join our team as an Estimator / Service Advisor in the restoration, remediation, and environmental services industry. You will assess property damage, prepare accurate estimates, and guide clients through the restoration process for both residential and commercial projects. Key Responsibilities Perform on-site inspections for water, fire, mold, and environmental damage. Document conditions with photos, measurements, and moisture readings. Prepare detailed estimates using industry standards. Communicate scope, timelines, and pricing to clients and insurance adjusters. Coordinate with project managers and technicians. Ensure compliance with OSHA and IICRC guidelines. Qualifications 2+ years in restoration, construction, or environmental services. Strong understanding of building systems and restoration processes. Excellent communication and organizational skills. Valid drivers license. Preferred: Xactimate proficiency, IICRC certifications. Compensation & Benefits Salary: $60,000$75,000 annually. $1,500 sign-on bonus. PTO, holidays, Bonuses. Uniforms and Tools supplied Company vehicle Professional development and certification reimbursement. Career Growth Opportunities to advance into Senior Estimator, Project Manager, or Operations Manager roles. Access to training programs and mentorship. About the Company AdvantaClean of the Piedmont specializes in restoration, remediation, and environmental services. Our mission is to restore properties and peace of mind with integrity, expertise, and care. We serve both residential and commercial clients, delivering solutions that meet safety and compliance standards. To apply please submit your resume to ****************************.
    $60k-75k yearly Easy Apply 15d ago
  • Service Technician / Advisor - Trek of CLT Mooresville

    Trek Bicycle Store of Charlotte

    Service advisor job in Mooresville, NC

    Trek of CLT - Service Technician / Advisor Join Our Team We're on a mission to get people on bikes and turn them into the hero of their story. We believe a happy team translates into excited clients, which is why we encourage you to learn and grow, and give you many opportunities to do so. Trek of CLT is an awesome place to work, infusing passion and personality into the local bike community. Give us your best, and we'll give it right back! We Hire Based On Personality Champion-Minded Do you obsess over providing exceptional hospitality to your clients, always imagining ways to help them grow and win? Fiercely Enthusiastic Does your enthusiasm allow you to inspire others, achieve courageous goals and rise to challenges? Purposefully Dynamic Do you stimulate change and progress with an energetic, positive outlook and new ideas? What You Will Do As a Trek of CLT Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes, and you'll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. We're looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. So, if you've already worked as a mechanic, that's great. But if not, we'll train you. Miscellaneous Duties Perform other duties as prescribed by management as needed Knowledge, Skills + Abilities Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days. Self-motivation, positive attitude, team-focused mentality, plus a willingness to pitch in on any task. Impressive attention to detail and a love for tinkering ‘til you figure it out. Focus on exceptional hospitality reaching the goal of being every client's *favorite* store, not merely the best store. Team player, great collaborator, clear and efficient communicator. Drive to continuously learn, improve and grow yourself. Eagerness to learn the ins and outs of servicing bicycles. A desire to continually learn proper service methods and new technologies. Exude a passion for serving others. Prior mechanic experience is not required! Position Details 40 hours weekly Full-Time + benefits Flexible, Fun, Growth-Minded Company Culture Employee discounts on products
    $41k-71k yearly est. 27d ago
  • Automotive Service Advisor / ASM

    Toyota of Hollywood 4.3company rating

    Service advisor job in Greensboro, NC

    We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team. What We're Looking For Our ideal candidate is someone can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. No previous management or Service Advisor experience is required but welcomed! If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you! Why Toyota of Greensboro? Closed Sundays 4 day work week Weekly guarantee pay during Training Month end bonus potential up to $1,500 No experience necessary All Toyota training will be done in house WE OFFER: Paid training Medical Benefits, including dental and vision 401(k) retirement plan with company match RESPONSIBILITIES: Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations. Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers. Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction. REQUIREMENTS: Organized and friendly personality Attendance Mandatory Comfortable working on a Tablet Valid driver's license and automobile insurance. Applicants must be age 18 and up All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Service Writer

    Fitzgerald Peterbilt Management Inc.

    Service advisor job in Fancy Gap, VA

    Fitzgerald Peterbilt of Birmingham has an immediate need for a Service Writer Fitzgerald Peterbilt currently employs over 150 employees throughout our various locations that include Huntsville, Birmingham, Gadsden, and Montgomery in Alabama, Bristol and Fancy Gap in Virginia and in Cookeville, Tennessee. Fitzgerald Peterbilt offers an opportunity to grow with a committed team of Management! While offering amazing benefits. The Job at a glance: Write service orders and follow up with mechanics on specific job Answer phone calls Schedule appointments Maintain a clean and welcoming work environment Communicate repair need with customer(s) Adhere to all company policy, procedure, safety and environmental rules Qualifications: A High School Diploma or GED Class 8 truck knowledge preferred (not required) Microsoft efficient (Excel, Word) Effective communication skills If this sounds like you and you are a team player and have a professional, positive, upbeat attitude we would love for you to join our growing team of professionals!
    $30k-48k yearly est. Auto-Apply 60d+ ago
  • 2nd Shift Service Writer

    Tlgpeterbilt

    Service advisor job in Greensboro, NC

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $31k-50k yearly est. 2d ago
  • 2nd Shift Service Writer

    Decisiv 4.1company rating

    Service advisor job in Greensboro, NC

    The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department. What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. *Please note this is a safety-sensitive position The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $29k-38k yearly est. 2d ago
  • Service Dispatcher

    Jay's Heating, Air & Plumbing

    Service advisor job in Mount Airy, NC

    Job Description Service Dispatcher Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee? Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then keep reading! What We Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be Kind - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputation & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms. Hours: Monday - Friday 8am - 5pm Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Our Ideal Candidate Will Have: 3+ years experience in customer service, scheduling or project management Strong Communication and People Skills Ability to multitask and expert problem solving skills Proficiency in Microsoft Office & Web-Based Software Navigation Project management, scheduling or similar experience preferred Geographical knowledge of service area or map reading skills Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.
    $28k-36k yearly est. 9d ago
  • Service Dispatcher-DSR

    Go Green Plumbing, Heating, Air & Electrical

    Service advisor job in Greensboro, NC

    Full-time Description Being a service dispatcher at Go Green Plumbing, Heating, Air & Electrical means being a 5-Star central communication hub for all communications throughout the day via the service technicians and customers that are on our schedule. A dispatcher coordinates and directs our service technicians by receiving calls, prioritizing tasks and job requests, and relaying crucial information for efficient operations, ensuring timely responses, and ensure all KPI's are met daily. Key duties include dispatching resources, updating schedules, resolving real-time issues, tracking progress using software, maintaining records, and acting as a liaison between field teams, management, and customers. Key Responsibilities Receive & Prioritize Calls: Answer emergency and non-emergency calls, gathering essential information and determining response priority. Dispatch & Coordinate: dispatching personnel to jobs needed, updating customers, scheduling returns Monitor & Track: Keep real-time track of field units' locations and progress, updating routes for traffic or delays. Communicate: Relay work orders, instructions, weather updates, and other vital info to field staff. Problem Solve: Address conflicts, customer issues, and operational disruptions immediately, adjusting plans as needed. Maintain Records: Keep accurate logs, dispatch records, and other documentation. Requirements Strong communication (verbal and written) and interpersonal skills. Excellent multitasking with problem-solving abilities and attention to detail Ability to remain calm under pressure in fast-paced environments. Proficiency with communication and mapping/dispatch computer software. Amazing customer service (5-star service company) High school diploma (Associate's degree often preferred in logistics/related fields).
    $28k-36k yearly est. 13d ago
  • Client Relations Specialist

    Brock & Scott 4.3company rating

    Service advisor job in Winston-Salem, NC

    About the Organization Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across our geographic footprint, we work as one team, at our best each day, putting our clients' interests first. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Diversity, Equity, & Inclusion: In principle and in practice, Brock & Scott values and seeks inclusion and diversity within our community. Brock & Scott is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity and experience. Description The Client Relations Specialist manages, retains, and grows a portfolio of assigned clients through proactive relationship management, onboarding coordination, performance analysis, and cross-functional partnership. This role serves as the primary liaison between clients and internal teams, ensuring strong customer service, timely issue resolution, and continuous improvement. Client Relations operates with a strong focus on relationship building, market intelligence, accountability, and performance transparency. This is a high-visibility role requiring strong communication, analytical thinking, and the ability to translate data and priorities into action. Key Responsibilities Client Portfolio & Relationship Ownership Own assigned client portfolios as the primary point of contact, maintaining strong, trusted relationships through consistency, credibility, and follow-through. Act as the liaison between clients and internal teams, representing client interests while balancing firm capabilities, timelines, and compliance requirements. Maintain ownership of assigned Outlook inboxes, ensuring timely review, prioritization, response, and follow-through on client and internal communications. Lead and coordinate client onboarding and portfolio transitions, ensuring expectations, documentation, and timelines are clearly managed. Performance Management & Market Insight Own the monthly client scorecard analysis and review process, ensuring performance is trended, understood, and discussed. Ensure accurate and consistent storage of scorecards and supporting documentation to support visibility and audit readiness. Identify portfolio, client, and state-level trends, risks, and opportunities, translating data into actionable insights for clients and internal leadership. Escalation, Root Cause & Execution Serve as the lead escalation point for assigned clients once standard escalation paths have been followed. Perform root cause analysis on escalations and performance gaps and partner with internal teams on remediation plans, action items, and performance improvement plans as needed. Clearly communicate escalation status, findings, and resolution plans to clients and internal leadership. Prioritization, Growth & Continuous Improvement Manage competing client priorities using strong time management, prioritization, and reprioritization skills, actively executing identified priorities. Proactively identify emerging risks, client needs, or performance concerns and take action before escalation is required. Identify opportunities to strengthen and grow client relationships through performance improvement and strategic engagement. Develop, track, and maintain strategic goals aligned to client needs, departmental objectives, and firm priorities. Support Compliance with onsite and offsite client reviews as needed. Core Skills & Competencies Strong time management, prioritization, and execution skills Proactive, action-oriented approach to client management Strong analytical and root cause analysis capabilities Clear, confident written and verbal communication Ability to influence outcomes and drive accountability High attention to detail and strong organizational discipline Comfort operating in a fast-paced, performance-driven environment Position Requirements Default Servicing Experience preferred. Experience in client relations, account management, or a related client-facing role Ability to manage complex client portfolios and competing priorities Experience working cross-functionally to resolve issues and improve outcomes Experience delivering client-focused solutions aligned to business goals Proficiency in MS Office and reporting tools Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location(s) Brock & Scott, PLLC - Winston-Salem, Brock & Scott, PLLC - Atlanta, Brock & Scott, PLLC - Birmingham, AL, Brock & Scott, PLLC - Brentwood, Brock & Scott, PLLC - Charleston, Brock & Scott, PLLC - Charlotte, Brock & Scott, PLLC - Cincinnati, OH, Brock & Scott, PLLC - Columbia, Brock & Scott, PLLC - Connecticut, Brock & Scott, PLLC - Fairfax, VA, Brock & Scott, PLLC - Ft. Lauderdale, Brock & Scott, PLLC - Indianapolis, Brock & Scott, PLLC - King of Prussia, Brock & Scott, PLLC - Maine, Brock & Scott, PLLC - Massachusetts, Brock & Scott, PLLC - Memphis, Brock & Scott, PLLC - Michigan, Brock & Scott, PLLC - New Jersey, Brock & Scott, PLLC - Newport News, VA, Brock & Scott, PLLC - Philadelphia, PA, Brock & Scott, PLLC - Plainville, Brock & Scott, PLLC - Portland, Brock & Scott, PLLC - Raleigh, Brock & Scott, PLLC - Rhode Island , Brock & Scott, PLLC - Richmond, VA, Brock & Scott, PLLC - Rockville, Brock & Scott, PLLC - South Burlington, Brock & Scott, PLLC - Tampa , Brock & Scott, PLLC - Texas, Brock & Scott, PLLC - Vermont, Brock & Scott, PLLC - Virginia Beach, Brock & Scott, PLLC - Wilkesboro, Brock & Scott, PLLC - Wilmington, Brock & Scott, PLLC- Alexandria, Brock & Scott, PLLC- Arizona, Brock & Scott, PLLC- Baltimore, Brock & Scott, PLLC- Knoxville, Brock & Scott, PLLC- Pittsburgh Shift -not applicable- This position is currently accepting applications.
    $30k-49k yearly est. 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service advisor job in Martinsville, VA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. 5d ago
  • Automotive Customer Service Advisor - 2775

    Tupeloms

    Service advisor job in Greensboro, NC

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 2d ago
  • Service Technician / Advisor - Trek of CLT Mooresville

    Trek Bicycle Store of Charlotte

    Service advisor job in Mooresville, NC

    Job DescriptionSalary: $17-$19 Hourly DOE Trek of CLT - Service Technician / Advisor Join Our Team Were on a mission to get people on bikes and turn them into the hero of their story. We believe a happy team translates into excited clients, which is why we encourage you to learn and grow, and give you many opportunities to do so. Trek of CLT is an awesome place to work, infusing passion and personality into the local bike community. Give us your best, and well give it right back! We Hire Based On Personality Champion-Minded Do you obsess over providing exceptional hospitality to your clients, always imagining ways to help them grow and win? Fiercely Enthusiastic Does your enthusiasm allow you to inspire others, achieve courageous goals and rise to challenges? Purposefully Dynamic Do you stimulate change and progress with an energetic, positive outlook and new ideas? What You Will Do As a Trek of CLT Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. Youll troubleshoot repairs and service all kinds of bikes, and youll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, youll build relationships with people who trust you to keep their gear running flawlessly. Were looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. Because youll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. So, if youve already worked as a mechanic, thats great. But if not, well train you. Miscellaneous Duties Perform other duties as prescribed by management as needed Knowledge, Skills + Abilities Fantastic hospitalitya warm, approachable manner, great listening skills, and a drive to help in any way you caneven on the toughest, busiest days. Self-motivation, positive attitude, team-focused mentality, plus a willingness to pitch in on any task. Impressive attention to detail and a love for tinkering til you figure it out. Focus on exceptional hospitality reaching the goal of being every clients *favorite* store, not merely the best store. Team player, great collaborator, clear and efficient communicator. Drive to continuously learn, improve and grow yourself. Eagerness to learn the ins and outs of servicing bicycles. A desire to continually learn proper service methods and new technologies. Exude a passion for serving others. Prior mechanic experience is not required! Position Details 40 hours weekly Full-Time + benefits Flexible, Fun, Growth-Minded Company Culture Employee discounts on products
    $17-19 hourly 6d ago

Learn more about service advisor jobs

How much does a service advisor earn in Winston-Salem, NC?

The average service advisor in Winston-Salem, NC earns between $35,000 and $110,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Winston-Salem, NC

$62,000

What are the biggest employers of Service Advisors in Winston-Salem, NC?

The biggest employers of Service Advisors in Winston-Salem, NC are:
  1. Walmart
  2. Auto Glass By Pfaffs
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