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Service advisor jobs in Wyoming, MI

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  • Customer Service Representative

    Axios Professional Recruitment

    Service advisor job in Grand Rapids, MI

    Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance Customer Service Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs. Responsibilities: Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies Assist clients with policy changes, coverage questions, billing inquiries, and claims support Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards Identify opportunities to enhance coverage or improve client satisfaction through proactive service Collaborate with team members to ensure a seamless customer experience Qualifications: 2+ years of experience in personal insurance customer service Strong interpersonal and communication skills, both written and verbal Excellent organizational and problem-solving abilities Demonstrated commitment to customer satisfaction and relationship building Comfortable using modern technology and insurance management systems Able to manage multiple tasks efficiently and independently Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Good luck, we look forward to reviewing your application! Your friends at Axios Professional Recruitment
    $27k-36k yearly est. 2d ago
  • Service Advisor

    Fox GMC

    Service advisor job in Comstock Park, MI

    Job Description Join the dynamic team at Fox GMC in Comstock Park, MI, as a Full-Time Service Advisor! This onsite position offers a unique opportunity to be at the heart of our customer-centric operations, where your problem-solving skills will shine. You'll engage directly with customers, ensuring their service experience is exceptional. Working in a fun and high-performance culture, you'll collaborate with a forward-thinking team that values integrity and excellence. Your role will not only enhance your automotive knowledge but also allow you to contribute to an environment where every voice matters. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Embrace the challenge of delivering top-notch service while building lasting relationships and making a difference in our customers' lives. Apply today to be part of something exciting! Your day to day as a Service Advisor As a Full-Time Service Advisor at Fox GMC, you can expect a fast-paced and engaging work environment. Your day-to-day responsibilities will involve greeting customers, listening to their needs, and guiding them through the service process with expertise and care. You'll be expected to communicate effectively with both customers and technicians, ensuring that all service requests are handled efficiently. Your schedule will be Monday through Saturday, providing you with a day off during the week to maintain work-life balance. You'll take ownership of managing service appointments, following up with customers, and ensuring high-quality service delivery. Collaboration with team members will be crucial as you work towards creating a positive experience for every customer. Embrace the excitement of problem-solving and enhancing customer satisfaction on a daily basis! What you need to be successful To thrive as a Full-Time Service Advisor at Fox GMC, you will need a blend of interpersonal and technical skills. Strong communication abilities are essential, as you will interact with customers, listen to their concerns, and convey service recommendations clearly. Problem-solving skills will be crucial in addressing customer issues and ensuring their satisfaction. Additionally, a customer-centric mindset is vital; you'll need to prioritize the needs of the customer and create a positive experience from start to finish. Attention to detail will help you manage service requests accurately and efficiently. Being adaptable and open to learning will also serve you well in this dynamic environment. A collaborative spirit is important, as you'll work closely with your team to deliver excellence in service. Embrace the opportunity to develop these skills and contribute to a high-performance culture at Fox GMC! Make your move If you think this job aligns with your requirements, apply today!
    $42k-79k yearly est. 2d ago
  • Service Advisor

    Fox Powersports Grand Rapids

    Service advisor job in Wyoming, MI

    Job DescriptionAbout Us:At Fox Powersports - Grand Rapids, we're passionate about powersports - from motorcycles and ATVs to side-by-sides and personal watercraft. We're a team of enthusiasts committed to delivering exceptional customer experiences and high-quality service. We're currently looking for a Service Advisor who shares our passion and can help connect our customers with top-tier service and support As a Service Advisor, you'll be the key point of contact between our customers and our service department. You'll ensure every customer receives accurate, honest, and timely communication while coordinating with our technicians to provide efficient and high-quality repairs and maintenance.Key Responsibilities: Greet customers in a professional and friendly manner Listen to customer concerns and accurately document repair/service requests Provide accurate cost estimates and timelines for service work Coordinate with service technicians to schedule and manage repair workflow Keep customers informed on the status of their vehicles Upsell recommended maintenance and accessories where appropriate Handle warranty claims and work with OEM systems as needed Maintain detailed service records and ensure proper invoicing Ensure excellent customer satisfaction from drop-off to pick-up Qualifications: 2+ years prior experience as a Service Advisor, preferably in powersports, automotive, or similar industries Strong customer service and communication skills Knowledge and passion for motorcycles, ATVs, UTVs, or other powersports vehicles Familiarity with repair order software (e.g., DX1, Lightspeed, etc.) is a plus Ability to multitask and manage a fast-paced work environment Professional, dependable, and team-oriented attitude Additional technical or sales training is a plus Valid driver's license What We Offer: Paid Vacation, PTO, and Holidays Medical, Dental and Vision 401(k) with Employer Match Flex Spending Group Life Insurance (Company Paid) Short-Term and Long-Term Disability Supplemental Life Insurance Accident Insurance Employee Assistance Programs Employee Discounts Wellbeing Program Growth and Development Opportunities
    $42k-79k yearly est. 19d ago
  • Service Advisor

    Fox Kia North

    Service advisor job in Grand Rapids, MI

    Join Fox Kia North as a Full-Time Service Advisor in Grand Rapids, MI, where your passion for customer service meets an energetic team environment. This onsite position offers you the unique opportunity to directly interact with customers, helping them navigate their vehicle service needs while making their experience enjoyable and hassle-free. You will work alongside a collaborative team that values excellence, teamwork, and respect. Immerse yourself in a culture that celebrates high-performance and where your enthusiasm will contribute to the overall success and growth of our dealership. If you are driven by a commitment to customer satisfaction and eager to grow in a forward-thinking environment, this role is perfect for you. You can get great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. What's your day like? As a Service Advisor at Fox Kia North, you will be the first point of contact for customers seeking vehicle service. Your daily responsibilities will include greeting customers warmly, assessing their service needs, and providing accurate information about service options and pricing. You will schedule appointments, manage service workflow, and effectively communicate with the service team to ensure timely repairs. Attention to detail is crucial, as you'll need to document customer requests and follow up on service progress. You'll also be expected to provide exceptional customer service by addressing inquiries and concerns promptly and professionally. Collaboration with technicians and the parts department will be a key part of your role to ensure a smooth workflow. What you need to be successful To thrive as a Service Advisor at Fox Kia North, several key skills are essential for success. Strong communication skills are crucial, allowing you to effectively interact with customers and understand their needs. Active listening will enable you to accurately assess service requests and address any concerns promptly. Customer service expertise is necessary to build rapport and ensure a positive experience, reinforcing our commitment to excellence. Problem-solving abilities will help you navigate any challenges that arise during the service process. Additionally, strong organizational skills will aid in managing appointments, coordinating with technicians, and tracking service updates. A proactive attitude and enthusiasm for the automotive industry will contribute to a high-performance environment. Finally, the ability to work collaboratively within a team will ensure you flourish in our fun and energetic company culture, leading to shared success. Our team needs you! Do you meet these requirements of this job as described above? We would be happy to have you as part of our team!
    $42k-79k yearly est. 58d ago
  • Service Advisor

    Fox Honda

    Service advisor job in Grand Rapids, MI

    Join the Fox Honda team as a Full-Time Service Advisor in Grand Rapids, MI, and immerse yourself in an energetic, customer-focused environment. You'll engage daily with automotive enthusiasts and be at the forefront of providing exceptional service that keeps our customers coming back. This onsite role offers the chance to develop your problem-solving skills, collaborate with a high-performing team, and create solutions that enhance customer satisfaction. Embrace the fun and professional culture while making a meaningful impact in the auto dealership industry. You'll grow in your career, fueled by our core values of excellence and integrity. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. This is a fantastic opportunity for those who thrive on challenges and enjoy building customer relationships. Apply today and drive your career forward with us! Are you excited about this Service Advisor job? As a Full-Time Service Advisor at Fox Honda, you will greet customers, assess their automotive needs, and facilitate effective communication between clients and our service team. Expect to manage service appointments, provide accurate estimates, and keep customers informed about their vehicle's progress. Daily tasks will include responding to inquiries, addressing customer concerns, and ensuring a seamless service experience. Your schedule will be Monday through Saturday, with a designated day off during the week to recharge and maintain a balanced work-life dynamic. Strong organizational skills and attention to detail will be essential as you navigate this fast-paced environment. Embrace the opportunity to learn about automotive services and develop relationships within our vibrant team culture. What we're looking for in a Service Advisor To succeed as a Full-Time Service Advisor at Fox Honda, you'll need exceptional communication skills to engage effectively with customers and clarify their automotive needs. Strong problem-solving abilities will enable you to address client concerns and provide tailored solutions. A customer-centric mindset is vital, as you'll be the bridge between our clients and the service team, ensuring a top-notch experience. Attention to detail is crucial, allowing you to accurately assess vehicle issues and relay information clearly. Time management and organizational skills will help you juggle multiple tasks efficiently in a fast-paced environment. Additionally, having a positive attitude and a high level of professionalism will enhance team collaboration and customer interactions. Adaptability and a willingness to learn will set you apart and contribute to your growth in this dynamic role. Ready to join our team? Apply today!
    $42k-79k yearly est. 38d ago
  • Service Advisor

    Fox Hyundai Kia

    Service advisor job in Grand Rapids, MI

    Join our team at Fox Hyundai Kia, located in Grand Rapids, MI, as a Full Time Service Advisor! This onsite position offers an exciting opportunity to interact directly with customers, ensuring their needs are met with excellence and enthusiasm. You'll play a role in creating a fun and professional atmosphere while working alongside a dedicated team that values respect and teamwork. Every day presents new challenges and opportunities to showcase your skills in a high-performance environment. You'll gain firsthand experience in the automotive industry and contribute to our mission of providing outstanding customer service. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. What does a Service Advisor do? As a Full Time Service Advisor at Fox Hyundai Kia, your daily expectations include greeting customers with professionalism as they arrive for service. You will assess their vehicle issues by asking detailed questions and demonstrating excellent listening skills. Your role will involve creating and managing service appointments, providing accurate estimates, and explaining services clearly to customers. You will also be responsible for maintaining clear communication with the service team to ensure timely vehicle repairs and updates. Collaborating with colleagues and contributing to a positive team environment is essential, as is managing customer expectations with honesty and respect. Additionally, you'll proactively follow up with customers to ensure satisfaction and build lasting relationships. Your day will be filled with challenges that require problem-solving and a focus on delivering an exceptional customer experience. What matters most To be successful as a Service Advisor at Fox Hyundai Kia, you will need strong communication skills to effectively interact with customers and convey technical information in an easily understandable manner. Excellent problem-solving abilities are essential to address customer concerns and vehicle issues promptly. A customer-focused mindset is crucial, ensuring that you prioritize the needs and satisfaction of each client. Organizational skills are necessary to manage appointments and service documentation efficiently. You should also possess the ability to work well in a team environment, collaborating with technicians and other advisors to create seamless operations. Additionally, a positive attitude and enthusiasm for the automotive industry will help you thrive in our fun and high-performance culture. Being adaptable and forward-thinking will enable you to tackle daily challenges effectively while maintaining professionalism and respect for every customer interaction. Our team needs you! If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We look forward to meeting you!
    $42k-79k yearly est. 8d ago
  • Service Advisor

    Delta Imports

    Service advisor job in Grand Rapids, MI

    Join the dynamic team at Fox Audi Porsche in Grand Rapids, MI, as a Full-Time Service Advisor! This is an exciting opportunity to be at the forefront of customer service in the auto dealership industry. You'll engage with passionate car enthusiasts, guiding them through their service needs and ensuring they experience the utmost care and attention. Working onsite, you will collaborate with like-minded colleagues who embody our core values of excellence and teamwork. You'll thrive in a fun, energetic environment where your enthusiasm for automobiles and commitment to customer satisfaction will shine. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Step into a role where you can be part of a professional team that values honesty and respect. Your role as a Service Advisor As a Full-Time Service Advisor at Fox Audi Porsche, you can expect an engaging and fast-paced workday. Your primary responsibility will be to greet customers, assess their service needs, and provide detailed explanations of the recommended repairs and maintenance. You'll use your exceptional communication skills to build rapport and ensure customer satisfaction, addressing any concerns promptly. Daily tasks include scheduling appointments, coordinating with the service team, and following up with clients regarding their vehicle's status. You will work Monday through Saturday, with a designated day off during the week to recharge. On a typical day, you'll navigate a busy environment, multitasking between customer interactions, paperwork, and ensuring service operations run smoothly. Your commitment to teamwork and excellence will be essential as you contribute to a high-performance culture. Are you the Service Advisor we're looking for? To excel as a Full-Time Service Advisor at Fox Audi Porsche, several key skills will help you thrive in this role. Strong communication skills are essential, as you'll be interacting with customers daily, ensuring they clearly understand their vehicle's service needs. Exceptional listening abilities will allow you to identify customer concerns and provide tailored solutions effectively. Problem-solving skills are crucial for navigating unexpected issues and facilitating smooth service operations. A customer-focused attitude, along with the ability to maintain professionalism, will enhance customer trust and satisfaction. Additionally, adaptability is vital, as you'll manage a variety of tasks and changing priorities in a high-energy environment. Finally, a genuine enthusiasm for automobiles and a willingness to learn about different vehicle models will further enrich your contributions and enhance the customer experience. Will you join our team? Apply today - we're excited to meet you!
    $42k-79k yearly est. 60d+ ago
  • Service Advisor

    Fox Subaru

    Service advisor job in Grand Rapids, MI

    Job Description Join Fox Subaru as a Full Time Service Advisor in Grand Rapids, MI. This onsite position offers you the chance to work with a dynamic team that values excellence and teamwork, creating a professional yet fun work environment. You will be at the forefront of customer interactions, helping clients navigate their service needs while driving customer satisfaction to new heights. If you thrive in a fast-paced setting and enjoy working collaboratively to achieve high performance, this role is for you. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Make a difference as a Service Advisor As a Service Advisor at Fox Subaru, your day-to-day responsibilities will include greeting customers and determining their service needs with respect and professionalism. You will effectively communicate vehicle issues and recommend appropriate services while ensuring a customer-focused experience. Your role will involve maintaining accurate records of customer interactions and service requests, as well as coordinating with the service technicians to streamline workflow. You will provide updates to customers about their vehicle status and any necessary repairs, ensuring transparency and honesty throughout the process. Additionally, you will work collaboratively with your team to create a high-performance environment, contributing to a culture of excellence while upholding the company's core values. Would you be a great Service Advisor? To be successful as a Service Advisor at Fox Subaru, you will need exceptional communication skills to effectively engage with customers and understand their service needs. Strong problem-solving abilities will be essential to assess vehicle issues and recommend suitable services clearly and confidently. A customer-focused mindset is vital, enabling you to build trust and foster positive relationships with clients. You will also need to demonstrate excellent organizational skills, managing multiple tasks and priorities efficiently in a fast-paced environment. Teamwork is crucial, as collaborating with technicians and other staff members is a daily requirement. Additionally, having a positive attitude and enthusiasm for the automotive industry will enhance your performance and contribute to a fun work atmosphere. Honesty and respect in every interaction will align you with Fox Subaru's core values, ensuring a successful career in this role. Make your move So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
    $42k-79k yearly est. 19d ago
  • Service Advisor

    Righters Auto Repair

    Service advisor job in Grand Rapids, MI

    Service Advisor - Grand Rapids (Plainfield Ave) Join a Fast-Growing Auto Repair Brand & Build a Real Career Job Type: Full-Time Compensation: Base Salary + performance bonuses ( 65K-100K ) Ready for a career with momentum? Righter's Auto Repair is expanding FAST - and our growing Grand Rapids location needs a driven, sharp, people-focused Service Advisor who's hungry to grow. If you've been looking for a place where you can learn new skills, take on meaningful challenges, and work with a team that's motivated to win every day, this is it. We run our company with four core values that actually mean something: Be Intentional. Be Teachable. Be Resourceful. Be Committed to Craft. If those words describe you - even if you're not from the automotive world - you'll fit right in. What You'll Do (And Do Well) This isn't a “take orders and smile” type of job. It's an active, fast-paced, problem-solving role where your communication skills truly matter. You will: Be the trusted guide for our customers - helping them understand their vehicle needs with clarity and confidence Communicate between customers and technicians to keep everything running smoothly Manage repair orders, parts coordination, and follow-up Help drive shop performance through strong organization and teamwork Maintain a high-energy, customer-first atmosphere Learn new systems, service processes, and leadership habits that build a real career This is a shop with volume, momentum, and high expectations - the perfect environment for someone who wants to grow. Who Thrives Here You don't need to be an expert mechanic. You do need to be someone who brings strong communication, professionalism, and energy to the team. Our ideal Service Advisor is: A high-level communicator who listens well and explains things clearly Teachable - eager to learn and open to feedback Resourceful - able to stay composed and find solutions when the shop is busy Intentional - focused on doing things the right way Committed to Craft - proud of your work and the customer experience you deliver Motivated by growth, challenge, and being part of a winning team Customer service or sales experience is a plus, but not required. Why Righter's Auto Repair? Because we're growing, and we want people who want to grow too. You'll get: Competitive pay + monthly performance bonuses Real opportunities for career advancement Ongoing training and skill development A supportive, motivated team culture A brand that values craftsmanship and customer relationships The chance to help shape a new, high-volume location We're not hiring for a seat. We're hiring for the future of the company. Ready to Step Into Something Bigger? If you want to be part of a fast-growing organization, build new skills, and join a high-energy team that's fired up about what we do, we want to meet you. Requirements If you have experience with domestic automobiles and are motivated to become an integral contributor to our team, then we are serious about rewarding you with an incredible career opportunity! We pride ourselves on having a strong, committed team. You will not be left without support, someone will be there to pick you up and lend a hand when things get tough.
    $42k-79k yearly est. 21d ago
  • Automotive Service Advisor

    Baker Auto Group 4.2company rating

    Service advisor job in Coopersville, MI

    Job Description Service Advisor - Baker Chevrolet Buick | Coopersville, MI Join a growing, customer-focused automotive team. Baker Automotive Group is expanding, and we're seeking a skilled and experienced Service Advisor to join our team at Baker Chevrolet Buick in Coopersville, MI. If you are a service professional with a strong track record of delivering exceptional customer care, managing workflow efficiently, and contributing to a high-performing service department, we invite you to apply. Key Qualifications: Minimum of 5 years of experience as a Service Advisor in an automotive dealership or repair center. Proficiency in handling customer interactions with professionalism, empathy, and clarity. Strong organizational skills and the ability to manage a fast-paced, high-volume service lane. Experience with CDK Dealer Management System (preferred). Valid driver's license and insurable driving record. High school diploma or equivalent required; college coursework preferred. Position Highlights: Full-Time Schedule: Monday through Friday, 8:00 AM - 5:00 PM No Saturday Hours: Enjoy a consistent work-life balance. Be the primary point of contact for customers throughout their service experience-from initial consultation to vehicle delivery. Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations. Maintain strong communication with customers and service technicians throughout the repair process. Ensure timely and organized documentation of estimates, repair orders, and warranty compliance. Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction. Compensation & Benefits: Highly competitive compensation structure based on performance. Comprehensive benefits package including: Medical, dental, vision, and life insurance. 401(k) retirement plan with company match. Paid time off (PTO). Employee vehicle and service discounts. About Us: Baker Automotive Group is a respected name in the West Michigan automotive community, known for our commitment to excellence, integrity, and customer satisfaction. As we continue to grow, we remain focused on attracting top talent and investing in our team's success. If you're a professional Service Advisor seeking a career opportunity with a strong, supportive team and a company that values excellence-we encourage you to apply today.
    $35k-42k yearly est. 8d ago
  • Service Advisor

    Fox Powersports Nelsons

    Service advisor job in Greenville, MI

    Job Description Fox Motors has a Service Advisor opening in Greenville, MI at Fox Powersports Nelson's. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. KEY RESPONSIBILITIES The Service Advisor is a trusted powersports vehicles expert that plays an active role in the service lane. As a Service Advisor, you are responsible for selling and scheduling needed service work, preparing, and presenting repair orders, and maintaining customer records. Fox Motors is looking for a Service Advisor that has powersports, or motorcycle industry, strong written and verbal communication skills, and is team focused. If you are ready to put your career in gear, Apply Now! Key responsibilities include the following. Others may be assigned. •Schedules service appointments. •Greets customers in a timely, friendly manner and obtains powersports vehicle information. •Obtains customer and powersports vehicle data prior to arrival when possible. •Writes up customer's powersports vehicle problems accurately and clearly on repair order. •Refers to service history, inspects powersports vehicle, and recommends additional needed service. •Provides a complete and accurate written cost estimate for labor and parts. •Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. •Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. •Explains completed work and all charges to customers. SKILLS & EXPERIENCE •Two to four years related experience and/or training; or equivalent combination of education and experience. •Experience and desire to work with technology to drive an exceptional customer experience. •Excellent communication, organization, and follow-up skills. •Ability to multi-task, prioritize, and manage time effective. •Valid driver's license. WHAT FOX MOTORS OFFERS •Paid Vacation, PTO, and Holidays •Medical, Dental and Vision •401(k) with Employer Match •Flex Spending •Group Life Insurance (Company Paid) •Short-Term and Long-Term Disability •Supplemental Life Insurance •Accident Insurance •Employee Assistance Programs •Employee Discounts •Wellbeing Program •Growth and Development Opportunities As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!
    $42k-79k yearly est. 4d ago
  • Service Advisor

    Skipperbud's 3.7company rating

    Service advisor job in Grand Haven, MI

    OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, following through to make sure the work is completed correctly the first time in a timely manner. KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders. * Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine the time allotted for the work, and follow up on timely completion. * Insure that the Complaint, Cause and Correction of each problem are noted in the IDS work order. * Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced. * Greet customers and determine needs, providing clear and precise instructions on the work order for the technician. * Answer incoming calls in a professional manner, returning all customer calls prior to close of business each day. * Promote the sale of additional labor services, parts and accessories in a professional manner for each customer. * Obtain Customer signature on every work order, and collect payment for work prior to releasing customer boat. In the event the repair cost is unknown initially, obtain customer approval on work order to diagnose issues, and then contact customer with estimate for repairs as soon as determined, and obtain approval. * Schedule, coordinate and follow-up on sublet contractors. * Inspect quality of work performed as required, prior to delivery to the customer. * Communicate with the customer during repairs and coordinate customer pick-up. * Finalize and invoice work orders. * Provide prompt, detailed and timely flow of all paperwork. * Other Duties as assigned. KEY RESULT AREAS: * Internal/external customer satisfaction/FANS * Turnaround time on repair work * Effective communication with the customer * Accurate invoices * Accurate and organized service repair orders * Additional metrics including $0 accounts receivable, number of open work orders, % of warranty reimbursed. * MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
    $34k-43k yearly est. 29d ago
  • Automotive Service Advisor - Dykstra's Auto - Grand Rapids

    Greatwater 360 Auto Care

    Service advisor job in Kentwood, MI

    Full-time Description Dykstra's Auto, a full-service auto-repair shop serving the local and surrounding Grand Rapids communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates. EARN: $20 - $25.00 Hourly + overtime after 40 hours per week + SA Monthly Incentive Plan SHOP HOURS: M-F: 7:30AM-5:30PM EST LOCATION: 4782 44th St SE, Kentwood, MI 49512 HERE'S WHAT WE PROMISE OUR SERVICE ADVISORS Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave. 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS! TRAINING/CAREER ADVANCEMENT - We are big on personal growth and continuing education for our team and it's one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills. If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team! Requirements High school diploma or GED is required Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work. MUST HAVE at least 1 or more years' Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities. Develops a great working relationship with the Technicians that is founded on respect. Strong customer service skills. MUST HAVE 1 or more years' experience in a sales role or demonstrates an ability to sell and lead. Salary Description $20 - $25.00 Hourly
    $20-25 hourly 60d+ ago
  • Automotive Luxury Experience Advisor - Kalamazoo, Michigan, United States

    Lafontaine Automotive Group

    Service advisor job in Kalamazoo, MI

    AUTOMOTIVE LUXURY EXPERIENCE ADVISOR Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: We're seeking a Luxury Experience Advisor a polished professional who thrives on creating connections, curating experiences, and delivering exceptional service that reflects the prestige of our luxury brands. As our Luxury Experience Advisor, you'll be the embodiment of LaFontaine's promise to deliver The Family Deal with a touch of sophistication. You'll guide clients through an elevated car-buying experience one that's seamless, personal, and unforgettable. THE PERKS: * Competitive Compensation * Employee Referral Program * Employee Discounts on Sales and Service * Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) * Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) * 401(k) and Employer Match * Holiday Savings Program with Employer Match * Paid Time Off * Holiday Pay Essential Duties & Responsibilities: * Welcome and engage guests with warmth, professionalism, and genuine hospitality. * Curate vehicle presentations tailored to each client's lifestyle and preferences. * Ensure a flawless purchase experience. * Host exclusive test-drive appointments, delivery experiences, and attend private events. * Anticipate client needs before they're expressed, exceeding expectations at every turn. * Build long-term relationships that inspire loyalty and repeat business. * Represent the LaFontaine Luxury brand with confidence, elegance, and enthusiasm. Skills & Qualifications: * Experience in luxury hospitality, concierge service, or premium automotive sales. * Exceptional interpersonal and communication skills. * Poise, attention to detail, and a genuine passion for creating memorable experiences. * Strong organizational skills with the ability to multitask in a fast-paced environment. * Professional presence and an appreciation for luxury brands and design. * Valid driver's license and clean driving record. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit ****************** for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER1
    $40k-56k yearly est. 7d ago
  • Service Advisor - Marine

    Fox Powersports Lakeside

    Service advisor job in Mecosta, MI

    Job Description Fox Motors has a Service Advisor opening in Mecosta, MI at Fox Powersports Lakeside Marine. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. KEY RESPONSIBILITIES The Service Advisor is a trusted automotive expert that plays an active role in the service lane. As a Service Advisor, you are responsible for selling and scheduling needed service work, preparing, and presenting repair orders, and maintaining customer records. Fox Powersports is looking for a Service Advisor that has Marine knowledge, strong written and verbal communication skills, and is team focused. If you are ready to put your career in gear, Apply Now! Key responsibilities include the following. Others may be assigned. Schedules service appointments. Greets customers in a timely, friendly manner and obtains boat information. Obtains customer and boat data prior to arrival when possible. Writes up customer's boat problems accurately and clearly on repair order. Refers to service history, inspects boat, and recommends additional needed service. Provides a complete and accurate written cost estimate for labor and parts. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Explains completed work and all charges to customers. SKILLS & EXPERIENCE Two to four years related experience and/or training; or equivalent combination of education and experience. Experience and desire to work with technology to drive an exceptional customer experience. Excellent communication, organization, and follow-up skills. Ability to multi-task, prioritize, and manage time effective. Valid driver's license. WHAT FOX MOTORS OFFERS Paid Vacation, PTO, and Holidays Medical, Dental and Vision 401(k) with Employer Match Flex Spending Group Life Insurance (Company Paid) Short-Term and Long-Term Disability Supplemental Life Insurance Accident Insurance Employee Assistance Programs Employee Discounts Wellbeing Program Growth and Development Opportunities As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!
    $42k-79k yearly est. 19d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service advisor job in Grand Rapids, MI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $28k-34k yearly est. 7d ago
  • Auto Customer Service Reps

    Harvey Automotive Group

    Service advisor job in Grand Rapids, MI

    2600 28th Street. SE, Grand Rapids, MI 49512 Automotive Technician / MechanicVery Busy Dealership! Flat Rate Based on Experience and Training - Bonuses Available$28 - $38 per hour!3,000 Sign-On Bonus for right candidate!Multiple Bays AvailableFlag 100 hours Per Pay Period!Please Inquire About Sign-On Bonus!Experience Required - GM Experience is a Plus! A.S.E and State Certifications PreferredNo Saturdays Walk-in Applicants Welcome! Harvey Cadillac of Grand Rapids is looking for an experienced automotive Technician/ Mechanic to join our team! We are a local family-owned store with a great reputation. We are a very busy shop with a great work environment. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. Benefits include: $28 - $38 per hour! $3,000 Sign-On Bonus for right candidate! Flag 100 hours per pay period! Please inquire about sign-on bonus! Medical and Dental insurance are available 401(k) plans with matching company contribution available Paid Vacations Paid factory training Promotional and career growth opportunities Personal development training & opportunities Seasonal company lunches Positive and professional work environment Uniforms provided Large clean facility with state-of-the-art equipment State and A.S.E. certification test reimbursement Paid GM training including travel, meals, and lodging Job Description Technician: Performs repairs as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory time allowances and standards. Qualifications and Requirements - Technician: GM-related education and or work experience preferred A.S.E and State Certifications preferred Ability to read and comprehend written instructions and information Knowledge in all aspects of automotive repair and maintenance Must be a quick learner and team player Excellent customer service skills Must have a valid drivers license Ensure that customers cars are kept clean Maintain stall in an orderly and clean manner Ability to identify problems Math, reading, and computer skills Ability to learn new technology, repair, and service procedure, and specifications Able to operate electronic diagnostic equipment Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen excluding marijuana. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. RequiredPreferredJob Industries Customer Service
    $27k-36k yearly est. 4d ago
  • People Services Employee Experience (Temporary)

    National Honey Almond 4.0company rating

    Service advisor job in Grand Rapids, MI

    Under the direct supervision of the Employee Experience Team Lead, the Employee Experience Temporary (entry-level) will provide supplementary support to the Employee Experience Team. They should provide top of the line customer service and collaborate with team members to learn and own multiple areas of the Employee Experience Team responsibilities. They should provide consistent support to meet the goals of the team and department. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families, so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: This entry-level position is ideal for candidates with limited experience in human resources. Facilitate background checks and analyze results to determine if they meet state and NHA safety requirements to be employed at our schools. Ensure completion of new hire documentation for all new hires prior to hire date. Work with school leaders and Business Partners to trouble shoot when there are challenges. Facilitate conversations between employees and hiring managers to determine the best start date for all parties. Problem solve challenges around start dates such as notice timelines, training, benefit needs, etc. Appropriately handle confidential information for purposes of employment. Enter all new hires into our HRIS. This includes a full understanding of HRIS capabilities and requirements such as examining position funding sources and exempt/non-exempt status to determine timecard flag requirements. Review internal movement requests and make informed decisions on how to process new job offers and set up payroll (includes facilitation of start date conversations and understanding or HRIS processing). Work with employees to complete and submit compliance documents such as Colorado HR Personnel forms and Georgia Verifications of Lawful presence where required. Process unprofessional conduct requests for all new hires in applicable states. Re-evaluate employment status if prior unprofessional conduct is disclosed. Provide technical support to internal and external system users within Oracle and Sterling. Intake and conduct quality review of volunteer and coach applications, conduct volunteer and coach background checks, make determinations on eligibility to be in our schools, update relevant systems, and audit schools for compliance. Provide guidance to newly hired employees and office staff on how to complete I-9 forms and determine what identification documents are acceptable. Provide expert customer service to all employees in the Service Center, schools, and external customers. Support employee experience initiatives. Minimal travel is expected for this role. Primarily for large company events or professional development sessions. When required, travel will be planned in advance and kept to a minimum. Additional duties as assigned. QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The list below represents the knowledge, skills, and abilities of the position. Associate's degree in human resources or business administration preferred. One year of experience in human resources or customer service is preferred. Proficient in Microsoft Office tools including Excel and Word. A high degree of professionalism, maturity, and the ability to maintain strict confidentiality. Must have excellent comprehension, retention, and ability to work independently. Excellent organizational and time management skills utilized to prioritize workload in a fast-paced environment with changing deadlines. Excellent verbal and written communication skills. Dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously. Ability to work in a strong team-oriented environment. Ability to be adaptable and flexible. Problem solving capabilities necessary to accomplish the duties and tasks of the position. Ability to travel when required. This is a full-time, in-person role (40 hours per week) based at our NHA Service Center, 3850 Broadmoor Ave., Grand Rapids, MI. Anticipated start date: January 5, 2026 Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $30k-39k yearly est. Auto-Apply 2d ago
  • Service Advisor

    Fox Subaru

    Service advisor job in Grand Rapids, MI

    Join Fox Subaru as a Full Time Service Advisor in Grand Rapids, MI. This onsite position offers you the chance to work with a dynamic team that values excellence and teamwork, creating a professional yet fun work environment. You will be at the forefront of customer interactions, helping clients navigate their service needs while driving customer satisfaction to new heights. If you thrive in a fast-paced setting and enjoy working collaboratively to achieve high performance, this role is for you. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Make a difference as a Service Advisor As a Service Advisor at Fox Subaru, your day-to-day responsibilities will include greeting customers and determining their service needs with respect and professionalism. You will effectively communicate vehicle issues and recommend appropriate services while ensuring a customer-focused experience. Your role will involve maintaining accurate records of customer interactions and service requests, as well as coordinating with the service technicians to streamline workflow. You will provide updates to customers about their vehicle status and any necessary repairs, ensuring transparency and honesty throughout the process. Additionally, you will work collaboratively with your team to create a high-performance environment, contributing to a culture of excellence while upholding the company's core values. Would you be a great Service Advisor? To be successful as a Service Advisor at Fox Subaru, you will need exceptional communication skills to effectively engage with customers and understand their service needs. Strong problem-solving abilities will be essential to assess vehicle issues and recommend suitable services clearly and confidently. A customer-focused mindset is vital, enabling you to build trust and foster positive relationships with clients. You will also need to demonstrate excellent organizational skills, managing multiple tasks and priorities efficiently in a fast-paced environment. Teamwork is crucial, as collaborating with technicians and other staff members is a daily requirement. Additionally, having a positive attitude and enthusiasm for the automotive industry will enhance your performance and contribute to a fun work atmosphere. Honesty and respect in every interaction will align you with Fox Subaru's core values, ensuring a successful career in this role. Make your move So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
    $42k-79k yearly est. 60d+ ago
  • Automotive Service Advisor

    Baker Auto Group 4.2company rating

    Service advisor job in Coopersville, MI

    Service Advisor - Baker Chevrolet Buick | Coopersville, MI Join a growing, customer-focused automotive team. Baker Automotive Group is expanding, and we're seeking a skilled and experienced Service Advisor to join our team at Baker Chevrolet Buick in Coopersville, MI. If you are a service professional with a strong track record of delivering exceptional customer care, managing workflow efficiently, and contributing to a high-performing service department, we invite you to apply. Key Qualifications: Minimum of 5 years of experience as a Service Advisor in an automotive dealership or repair center. Proficiency in handling customer interactions with professionalism, empathy, and clarity. Strong organizational skills and the ability to manage a fast-paced, high-volume service lane. Experience with CDK Dealer Management System (preferred). Valid driver's license and insurable driving record. High school diploma or equivalent required; college coursework preferred. Position Highlights: Full-Time Schedule: Monday through Friday, 8:00 AM - 5:00 PM No Saturday Hours: Enjoy a consistent work-life balance. Be the primary point of contact for customers throughout their service experience-from initial consultation to vehicle delivery. Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations. Maintain strong communication with customers and service technicians throughout the repair process. Ensure timely and organized documentation of estimates, repair orders, and warranty compliance. Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction. Compensation & Benefits: Highly competitive compensation structure based on performance. Comprehensive benefits package including: Medical, dental, vision, and life insurance. 401(k) retirement plan with company match. Paid time off (PTO). Employee vehicle and service discounts. About Us: Baker Automotive Group is a respected name in the West Michigan automotive community, known for our commitment to excellence, integrity, and customer satisfaction. As we continue to grow, we remain focused on attracting top talent and investing in our team's success. If you're a professional Service Advisor seeking a career opportunity with a strong, supportive team and a company that values excellence-we encourage you to apply today.
    $35k-42k yearly est. Auto-Apply 60d+ ago

Learn more about service advisor jobs

How much does a service advisor earn in Wyoming, MI?

The average service advisor in Wyoming, MI earns between $32,000 and $104,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.

Average service advisor salary in Wyoming, MI

$58,000

What are the biggest employers of Service Advisors in Wyoming, MI?

The biggest employers of Service Advisors in Wyoming, MI are:
  1. Walmart
  2. Delta Imports
  3. Fox Honda
  4. Fox Hyundai Kia
  5. Fox Subaru
  6. Meineke Car Care
  7. Community Auto
  8. Fox GMC
  9. Fox Kia North
  10. Fox Powersports Grand Rapids
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