Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$28k-33k yearly est. 6d ago
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Representative, Customer Service - Skilled
Apidel Technologies 4.1
Service advisor job in Kalamazoo, MI
Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Develops organization-wide initiatives to proactively inform and educate customers.
Develops improvement plans in response to customer surveys.
This position requires knowledge that is acquired through experience, specialized education or training.
The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
The job requires a basic understanding of work routines and procedures in own discipline.
The technical procedures for this level are well defined.
The job works within well-defined procedures that may involve a variety of work routines.
This job typically requires a minimum of 2 or more years experience.
Hours: 8:00am to 5:00pm
Preferred skills
Representative, Customer Service - Skilled
$28k-35k yearly est. 6d ago
Airport Service Agent (GRR)
Clear 4.4
Service advisor job in Grand Rapids, MI
CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR. At CLEAR, we love what we do and we're obsessed with our members! Our Service Agents make magic happen every day, creating frictionless experiences.
What is a CLEAR Service Agent?
A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at the airport.
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Comply with all security and safety guidelines, policies and procedures at all times
Greet & engage with travelers and help answer any questions
Assist and guide passengers as needed with all questions and concerns
Comply with all security and safety guidelines, policies and procedures at all times
You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers
Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise
Who You Are
Customer obsessed - ensuring our customers are satisfied is one of our top priorities!
Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
Positive and energetic attitude
Open availability and flexibility is a must - ability to work a variety of shifts
Previous customer service experience a must
Ability to stand for up to 8 hours per day
You must be 18 years of age or older
How You'll Be Rewarded
Free CLEAR membership for you + family/friends discounts
401(k) Retirement Plan, including a company match*
11 company-paid holidays (paid 1.5x if worked)
See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
About CLEAR:
With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$24k-30k yearly est. 4d ago
Customer Service Associate
Raising Cane's 4.5
Service advisor job in Portage, MI
Starting hiring pay at: $$15
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 2d ago
Client Associate
Arthur J. Gallagher & Company 3.9
Service advisor job in Grand Rapids, MI
You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business We will teach you about Gallaghers vast network of resources to improve efficiency and effectiveness in deliverin Client Associate, Client Service, Service Manager, Associate, Benefits, Client Relations, Retail
$43k-73k yearly est. 5d ago
Customer Relations Representative - State Farm Agent Team Member
Ben Vanbiesbrouck-State Farm Agent
Service advisor job in Muskegon, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Job Title: Customer Service Representative
Department: Operations
Reports To: Distribution Manager
Position Type: Full Time
Shift/Schedule: 1st Shift, 1st Shift, 6:30am - 3:00pm, Mon - Fri
Salary: $19.00-$20.00/Hourly + $1.50 Shift Differential Per Hour When Applicable
Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations.
Values and Business Practices:
Customer First - We deliver on what we promise to our customers with a positive attitude.
We treat everybody with respect and dignity.
We operate with high business ethics.
We are a good corporate citizen.
We value our professional relationships.
We strive to have a "Continuous Improvement Culture".
We are committed to the safety of our employees and our equipment/facilities.
Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.
Flexibility:
Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
Attitude
Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work:
Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etc...
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position Competency:
Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers.
Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills.
Proficient and accurate data entry skills.
Must be able to sit for extended periods.
Must be able to twist, squat and reach above shoulder level
Position Expectations
Productivity:
Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame.
Enter and complete all inbound and outbound orders and extra billing by end of work shift.
Review open receipts and orders daily and communicate any issues to your manager.
Assign trailers to designated dock doors to ensure efficient warehouse flow.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
Safety:
Follow established Dock Safety Policy.
Follow safety and security policies and SOPs.
Follow established Visitor Policy.
Follow Inbound Trailer Security and Outbound Trailer Security SOP.
Quality:
Ensure that all system entries are accurately entered.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers.
Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart.
Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.)
Initiative
Knowledge of multiple accounts and/or job functions within given operation.
Customer Service:
Interface directly with the customer and maintain a professional and courteous relationship with all customers.
Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response.
Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors).
These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.
Salary Description
$19.00-$20.00/Hourly
$19-20 hourly 2d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Service advisor job in Comstock, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
Service Advisor
Fox Subaru
Service advisor job in Grand Rapids, MI
Job Description
Join Fox Subaru as a Full Time ServiceAdvisor in Grand Rapids, MI. This onsite position offers you the chance to work with a dynamic team that values excellence and teamwork, creating a professional yet fun work environment. You will be at the forefront of customer interactions, helping clients navigate their service needs while driving customer satisfaction to new heights. If you thrive in a fast-paced setting and enjoy working collaboratively to achieve high performance, this role is for you.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.
Make a difference as a ServiceAdvisor
As a ServiceAdvisor at Fox Subaru, your day-to-day responsibilities will include greeting customers and determining their service needs with respect and professionalism. You will effectively communicate vehicle issues and recommend appropriate services while ensuring a customer-focused experience. Your role will involve maintaining accurate records of customer interactions and service requests, as well as coordinating with the service technicians to streamline workflow. You will provide updates to customers about their vehicle status and any necessary repairs, ensuring transparency and honesty throughout the process.
Additionally, you will work collaboratively with your team to create a high-performance environment, contributing to a culture of excellence while upholding the company's core values.
Would you be a great ServiceAdvisor?
To be successful as a ServiceAdvisor at Fox Subaru, you will need exceptional communication skills to effectively engage with customers and understand their service needs. Strong problem-solving abilities will be essential to assess vehicle issues and recommend suitable services clearly and confidently. A customer-focused mindset is vital, enabling you to build trust and foster positive relationships with clients.
You will also need to demonstrate excellent organizational skills, managing multiple tasks and priorities efficiently in a fast-paced environment. Teamwork is crucial, as collaborating with technicians and other staff members is a daily requirement. Additionally, having a positive attitude and enthusiasm for the automotive industry will enhance your performance and contribute to a fun work atmosphere.
Honesty and respect in every interaction will align you with Fox Subaru's core values, ensuring a successful career in this role.
Make your move
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
$42k-79k yearly est. 5d ago
Service Advisor
Fox Honda
Service advisor job in Grand Rapids, MI
Job Description
Join the Fox Honda team as a Full-Time ServiceAdvisor in Grand Rapids, MI, and immerse yourself in an energetic, customer-focused environment. You'll engage daily with automotive enthusiasts and be at the forefront of providing exceptional service that keeps our customers coming back. This onsite role offers the chance to develop your problem-solving skills, collaborate with a high-performing team, and create solutions that enhance customer satisfaction.
Embrace the fun and professional culture while making a meaningful impact in the auto dealership industry. You'll grow in your career, fueled by our core values of excellence and integrity. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. This is a fantastic opportunity for those who thrive on challenges and enjoy building customer relationships.
Apply today and drive your career forward with us!
Are you excited about this ServiceAdvisor job?
As a Full-Time ServiceAdvisor at Fox Honda, you will greet customers, assess their automotive needs, and facilitate effective communication between clients and our service team. Expect to manage service appointments, provide accurate estimates, and keep customers informed about their vehicle's progress. Daily tasks will include responding to inquiries, addressing customer concerns, and ensuring a seamless service experience. Your schedule will be Monday through Saturday, with a designated day off during the week to recharge and maintain a balanced work-life dynamic. Strong organizational skills and attention to detail will be essential as you navigate this fast-paced environment.
Embrace the opportunity to learn about automotive services and develop relationships within our vibrant team culture.
What we're looking for in a ServiceAdvisor
To succeed as a Full-Time ServiceAdvisor at Fox Honda, you'll need exceptional communication skills to engage effectively with customers and clarify their automotive needs. Strong problem-solving abilities will enable you to address client concerns and provide tailored solutions. A customer-centric mindset is vital, as you'll be the bridge between our clients and the service team, ensuring a top-notch experience.
Attention to detail is crucial, allowing you to accurately assess vehicle issues and relay information clearly. Time management and organizational skills will help you juggle multiple tasks efficiently in a fast-paced environment. Additionally, having a positive attitude and a high level of professionalism will enhance team collaboration and customer interactions.
Adaptability and a willingness to learn will set you apart and contribute to your growth in this dynamic role.
Ready to join our team?
Apply today!
$42k-79k yearly est. 4d ago
Service Advisor
Delta Imports
Service advisor job in Grand Rapids, MI
Join the dynamic team at Fox Audi Porsche in Grand Rapids, MI, as a Full-Time ServiceAdvisor! This is an exciting opportunity to be at the forefront of customer service in the auto dealership industry. You'll engage with passionate car enthusiasts, guiding them through their service needs and ensuring they experience the utmost care and attention. Working onsite, you will collaborate with like-minded colleagues who embody our core values of excellence and teamwork. You'll thrive in a fun, energetic environment where your enthusiasm for automobiles and commitment to customer satisfaction will shine.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Step into a role where you can be part of a professional team that values honesty and respect.
Your role as a ServiceAdvisor
As a Full-Time ServiceAdvisor at Fox Audi Porsche, you can expect an engaging and fast-paced workday. Your primary responsibility will be to greet customers, assess their service needs, and provide detailed explanations of the recommended repairs and maintenance. You'll use your exceptional communication skills to build rapport and ensure customer satisfaction, addressing any concerns promptly.
Daily tasks include scheduling appointments, coordinating with the service team, and following up with clients regarding their vehicle's status. You will work Monday through Saturday, with a designated day off during the week to recharge. On a typical day, you'll navigate a busy environment, multitasking between customer interactions, paperwork, and ensuring service operations run smoothly.
Your commitment to teamwork and excellence will be essential as you contribute to a high-performance culture.
Are you the ServiceAdvisor we're looking for?
To excel as a Full-Time ServiceAdvisor at Fox Audi Porsche, several key skills will help you thrive in this role. Strong communication skills are essential, as you'll be interacting with customers daily, ensuring they clearly understand their vehicle's service needs. Exceptional listening abilities will allow you to identify customer concerns and provide tailored solutions effectively.
Problem-solving skills are crucial for navigating unexpected issues and facilitating smooth service operations. A customer-focused attitude, along with the ability to maintain professionalism, will enhance customer trust and satisfaction. Additionally, adaptability is vital, as you'll manage a variety of tasks and changing priorities in a high-energy environment.
Finally, a genuine enthusiasm for automobiles and a willingness to learn about different vehicle models will further enrich your contributions and enhance the customer experience.
Will you join our team?
Apply today - we're excited to meet you!
$42k-79k yearly est. 60d+ ago
Automotive Service Advisor
Baker Auto Group 4.2
Service advisor job in Coopersville, MI
ServiceAdvisor - Baker Chevrolet Buick | Coopersville, MI
Join a growing, customer-focused automotive team.
Baker Automotive Group is expanding, and we're seeking a skilled and experienced ServiceAdvisor to join our team at Baker Chevrolet Buick in Coopersville, MI. If you are a service professional with a strong track record of delivering exceptional customer care, managing workflow efficiently, and contributing to a high-performing service department, we invite you to apply.
Key Qualifications:
Minimum of 5 years of experience as a ServiceAdvisor in an automotive dealership or repair center.
Proficiency in handling customer interactions with professionalism, empathy, and clarity.
Strong organizational skills and the ability to manage a fast-paced, high-volume service lane.
Experience with CDK Dealer Management System (preferred).
Valid driver's license and insurable driving record.
High school diploma or equivalent required; college coursework preferred.
Position Highlights:
Full-Time Schedule: Monday through Friday, 8:00 AM - 5:00 PM
No Saturday Hours: Enjoy a consistent work-life balance.
Be the primary point of contact for customers throughout their service experience-from initial consultation to vehicle delivery.
Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations.
Maintain strong communication with customers and service technicians throughout the repair process.
Ensure timely and organized documentation of estimates, repair orders, and warranty compliance.
Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction.
Compensation & Benefits:
Highly competitive compensation structure based on performance.
Comprehensive benefits package including:
Medical, dental, vision, and life insurance.
401(k) retirement plan with company match.
Paid time off (PTO).
Employee vehicle and service discounts.
About Us:
Baker Automotive Group is a respected name in the West Michigan automotive community, known for our commitment to excellence, integrity, and customer satisfaction. As we continue to grow, we remain focused on attracting top talent and investing in our team's success.
If you're a professional ServiceAdvisor seeking a career opportunity with a strong, supportive team and a company that values excellence-we encourage you to apply today.
$35k-42k yearly est. Auto-Apply 60d+ ago
Truck Service Advisor
Las Vegas Petroleum
Service advisor job in Fremont, MI
We are hiring in our Saginaw/Fremont location. As a Truck ServiceAdvisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Requirements
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
$42k-78k yearly est. Auto-Apply 44d ago
Service Advisor
Fox Powersports Nelsons
Service advisor job in Greenville, MI
Job Description
Fox Motors has a ServiceAdvisor opening in Greenville, MI at Fox Powersports Nelson's. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships.
KEY RESPONSIBILITIES
The ServiceAdvisor is a trusted powersports vehicles expert that plays an active role in the service lane. As a ServiceAdvisor, you are responsible for selling and scheduling needed service work, preparing, and presenting repair orders, and maintaining customer records. Fox Motors is looking for a ServiceAdvisor that has powersports, or motorcycle industry, strong written and verbal communication skills, and is team focused. If you are ready to put your career in gear, Apply Now!
Key responsibilities include the following. Others may be assigned.
•Schedules service appointments.
•Greets customers in a timely, friendly manner and obtains powersports vehicle information.
•Obtains customer and powersports vehicle data prior to arrival when possible.
•Writes up customer's powersports vehicle problems accurately and clearly on repair order.
•Refers to service history, inspects powersports vehicle, and recommends additional needed service.
•Provides a complete and accurate written cost estimate for labor and parts.
•Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
•Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
•Explains completed work and all charges to customers.
SKILLS & EXPERIENCE
•Two to four years related experience and/or training; or equivalent combination of education and experience.
•Experience and desire to work with technology to drive an exceptional customer experience.
•Excellent communication, organization, and follow-up skills.
•Ability to multi-task, prioritize, and manage time effective.
•Valid driver's license.
WHAT FOX MOTORS OFFERS
•Paid Vacation, PTO, and Holidays
•Medical, Dental and Vision
•401(k) with Employer Match
•Flex Spending
•Group Life Insurance (Company Paid)
•Short-Term and Long-Term Disability
•Supplemental Life Insurance
•Accident Insurance
•Employee Assistance Programs
•Employee Discounts
•Wellbeing Program
•Growth and Development Opportunities
As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!
$42k-79k yearly est. 19d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Grand Rapids, MI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 7d ago
Customer Service Representative
Creative Financial Staffing 4.6
Service advisor job in Grand Rapids, MI
Pay: $20/hour Schedule: Full-time
Schedule
Training (first 2 weeks):
Monday-Friday, 8 AM-4 PM (in-office)
Ongoing schedule:
Monday-Friday, 12 PM-8 PM (in-office)
About the Company
Join a growing communications technology company based in Grand Rapids that provides equipment and customer support nationwide. The culture is laid-back and fun - the team enjoys outings like escape rooms, skydiving adventures, and Halloween contests. Every other Friday features catered lunches, plus free snacks in the office. Top performers are recognized monthly with Employee of the Month awards, earning perks like a reserved parking spot, a massage coupon, or a $250 Amazon gift card. The dress code is business casual (jeans welcome).
Responsibilities
Phone Support
Handle ~50 calls per day (depending on volume)
Troubleshoot issues, process updates, and make group changes
Document each interaction using the
Interactions Tracker
to identify trends and improve service
Send review requests to satisfied customers
Email Support
Respond to customer inquiries via email as needed
Log email interactions in the tracker and send follow-up review requests
Team Support
Assist the fulfillment team during slower call times
Qualifications
Minimum Requirements
Strong phone communication and customer service skills
Excellent written communication
Fluent in English
No prior experience required - candidates with retail or customer-facing backgrounds often excel in this role
#INOCT2025
Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative
$20 hourly 17h ago
Route Sales & Service Specialist
Absopure Water 4.1
Service advisor job in Grand Rapids, MI
Absopure is an equal opportunity employer.
Represent the company during sales, service and delivery of refreshment services to home and office accounts in a safe, courteous and timely manner.
1. To deliver all scheduled products/units a day.
2. Manage product truck inventory throughout the business day.
3. Acquire new customers via referrals and potential prospecting.
4. Create an accurate invoice using a handheld device for each sale.
5. Work safely and efficiently while lifting and moving product.
6. Other duties assigned as needed
Requires a High School Diploma / GED and a valid Driver's License. Will be required to obtain a CDL-B license with Airbrakes Endorsement through company provided training. Additionally requires a good driving record and the ability to lift and carry 50 lbs repeatedly.
We offer an excellent benefits package that includes Health Insurance, Dental and Vision Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!
$38k-49k yearly est. Auto-Apply 60d+ ago
Automotive Customer Service Advisors
Preferred 4.7
Service advisor job in Grand Haven, MI
ServiceAdvisor
Preferred Ford
Preferred Ford is seeking an experienced ServiceAdvisor to join our growing, customer-focused service department. This role is ideal for a motivated professional who understands dealership operations, excels in customer communication, and thrives in a fast-paced environment.
Position Overview
The ServiceAdvisor serves as the primary liaison between customers and the service department. You will be responsible for creating a positive service experience, driving repair order value, and ensuring work is completed accurately and efficiently.
Key Responsibilities
Greet customers promptly and professionally
Write accurate and detailed repair orders
Recommend maintenance and repair services based on vehicle condition and manufacturer guidelines
Communicate effectively with technicians regarding diagnostics and repair status
Provide clear updates to customers throughout the repair process
Review completed work and invoices with customers
Maintain high CSI standards and customer retention
Follow dealership processes and compliance requirements
Required Qualifications
Prior experience as a ServiceAdvisor in a dealership environment (required)
Strong sales, communication, and organizational skills
Ability to manage multiple repair orders simultaneously
Proven track record of customer satisfaction and performance metrics
Professional appearance and demeanor
Preferred Qualifications (Plus)
Experience using Dealertrack
Experience using X-Time
Ford dealership experience is a strong plus
What We Offer
Competitive compensation plan (commission and/or performance-based)
Stable, high-volume service department
Supportive management and team-oriented culture
Ongoing training and development opportunities
Full benefits package (medical, dental, vision, PTO, and more)
How to Apply
Qualified candidates are encouraged to apply with a resume or work history detailing dealership service experience.
$33k-38k yearly est. Auto-Apply 19d ago
Dealership Service Writer
Greenmark Equipment
Service advisor job in Kent City, MI
GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.
Are you detail oriented? Do you have experience working in a service department and enjoy working with customers? If you answered YES, then we want YOU to apply!
Service Writers are detail oriented and keep customers updated on the progress of their repair. Thats why GreenMark offers the following benefits and resources:
Health insurance starts on your first day of employment
401k with company match
Paid Holidays
Paid Time Off
Competitive wages
Company paid uniforms
Continued training through John Deere
Advancement opportunities
Employee discounts
Purpose:
Assists the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technicians have work in front of them.
Responsibilities
Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Updates customer profiles using equipment, hours, or other information from the customer work order
Maintains service accessories and supplies and prepares replacement orders
May prepare Service Technician labor performance, productivity, and efficiency reports
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains knowledge of John Deere and competitive products
Qualifications
Experience, Education, Skills and Knowledge
Experience working in a service department
Experience with basic accounting practices
Experience with basic computer functions
Experience working cooperatively in a team environment
Experience communicating effectively
High School Diploma, GED, or equivalent experience required; Associates degree preferred
#GMR
$31k-49k yearly est. 15d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Service advisor job in Portage, MI
Job Description
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called Customer ServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
How much does a service advisor earn in Wyoming, MI?
The average service advisor in Wyoming, MI earns between $32,000 and $104,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Wyoming, MI
$58,000
What are the biggest employers of Service Advisors in Wyoming, MI?
The biggest employers of Service Advisors in Wyoming, MI are: