Service advisor jobs in Yucaipa, CA - 2,975 jobs

Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff • Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer, Customer Service, Representative, Retail, Marketing, Financial, Sales

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1476 Station Address: 31412 Yucaipa Blvd, Yucaipa CA 92399 Job Expectations: * Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. * Maintain neat appearance and good personal hygiene in compliance with CSI image standards. * Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. * Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures * Follow federal law and company standards on carding customers for all age restricted products sold at the stations. * Work professionally with vendors and contractors. * Regular and punctual attendance is expected. * Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: * Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. * Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. * Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. * Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. * Actively promote store specials and other marketing programs. * Cross-check price of delivered goods for accuracy. * Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. * Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) * May perform other duties as assigned by management. Requirement/Qualifications: * Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. * Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging situations professionally and exercise exceptional judgement. * Ability to work both independently and in team settings. * Must possess required up-to-date food handling certificates, as required by law (in specific locations only). * Cooking/Restaurant experience preferred Supervisor Responsibilities: * This position has no supervisory responsibilities Travel: * Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: * Ability to stand and walk for long periods of time on hard and uneven surfaces. * Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. * Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. * Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. * Periodic exposure to all outdoor conditions during daylight hours. * Moderate exposure to walk-in coolers and freezers at 34 F or lower. * Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. * Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. * The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: * Full-time & Part-time shifts available * Direct Deposit with competitive weekly pay * Health & Wellness packages available for purchase * Education reimbursement program * Shift Differential Pay for select shifts and job titles * Management Bonus Program * Loyalty Service time Program * Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************. Privacy and Terms and Conditions We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us. Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement. Terms of Use

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Follow all company policies and procedures. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned Qualifications 4-5 years' Auto Dealership experience. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Import or Luxury Line Automotive experience a PLUS! Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Bilingual a PLUS!

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Follow all company policies and procedures. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned Qualifications 4-5 years' Auto Dealership experience. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Import or Luxury Line Automotive experience a PLUS! Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Bilingual a PLUS!

BMW of Ontario, a Penske Automotive Group dealership, is looking for an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. Pay for this position is minimum wage plus commission. The expected pay is $80,000 - $180,000 per year. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Follow all company policies and procedures. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned Qualifications 2-3 years' Auto Dealership experience. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Import or Luxury Line Automotive experience a PLUS! Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted California driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Bilingual a PLUS!

The pay range for Service Advisors is $24.93 - $28.77 per hour, based on experience. US BENEFIT PACKAGE Our employees receive a generous benefits package including: Medical Dental Vision Prescription benefits 401k with employer matching program Flexible Savings Account Health Savings Account (available with some medical programs) Long Term and Short-Term Disability Life Insurance and Accidental Death and Dismemberment Insurance On-going training opportunities THE OPPORTUNITY The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed. In this role, you will be at the forefront of Inland's commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach. YOUR RESPONSIBILITIES Greets and welcomes customer at their unit in a timely manner while maintaining high customer satisfaction standards Handles telephone inquiries regarding appointments and work in process Completes walk-around inspection including vehicle/equipment, and recommends additional needed service including checking for any outstanding recall notices Arranging for the Lead Hand to test drive the vehicle with the customer to confirm the problem, or refers to the test technician Determine and follow OEM warranty procedures Writes up customer's vehicle/equipment problems accurately and clearly on repair orders Sets expectation with the customer and inputs information into service dept computer system Determines path of repair while verifying accuracy of repairs and documents Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specification WHAT WE LOOK FOR Strong interpersonal skills, team player, helpful and cheerful with sales approach Ability to proactively problem-solve and think logically Good verbal and strong written communication skills 3+ years related experience and/or training; or equivalent combination of education and experience Post-secondary diploma or trade certification helpful but not required Strong ability to listen to other's and be able to interpret issues and pass on to others Good mechanical aptitude and great organizational skills Strong computer skills, able to learn new computer programs and accurate keyboarding of data Functions well with large volume and fast-paced work environment. Accountability and dependability with strong time management Must be able to lift a minimum of 25 kgs or 50 lbs on occasion. Must be able to walk around shop floor/parts department and sit/stand at service counter Inland Kenworth is an industry-leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future! Join us at Inland Kenworth and go ALL IN on a career that has it all. This position is located at our sales and service dealership opening in Fontana, CA . We are hiring and training service advisors now. Join Inland Kenworth and come to work at our state-of-the-art new dealership location. Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR. INLANDIND

Requirements Qualifications: Prior experience in a customer-oriented environment. Must be capable of working in a fast-paced dynamic environment. Must be able to pass background check. Must have good driving record. Must have Class A (CDL) drivers' license. Must have basic knowledge of cars and maintenance. Must be willing to learn and expand knowledge. Physical Demands: Must be able to lift, bend over, and stand. Must be to carry, push, pull 50 lbs. Working Conditions: Must be able to work in an outside environment. Must be able to drive vehicles both small and big. May have to work in a noisy environment and in inclement weather conditions.

Compensation: Hourly plus Commission Airstream Inland Empire is looking for an EXPERIENCED RV ORIENATION SPECIALIST / SERVICE ADVISOR AIRSTREAM EXPERIENCE PREFFRED but not required! We are looking for, dedicated team player who possesses a positive attitude! Job Description: Meet & confer with all sales/service customers Complete service orders provided on due bills Delegate work to technicians from work orders Perform estimates for time and parts required Complete work order once service is complete Provided detail orientation on recently purchased units Requirements: Strong work ethic and commitment to integrity Previous experience as a service advisor/writer in the automotive industry RV industry experience preferred, will train the right individual Basic RV technical knowledge is an asset Experience with scheduling Good telephone skills Customer service skills essential Problem solving skills and basic computer skills are an asset Must be able to provide excellent customer service Previous service writing experienced preferred Working knowledge of the CDK system Must be willing to work weekends Come join our Airstream Service Team! Drug test and background check required.

Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some of the top dealership in the nation. This is your chance to have a career opportunity with huge earning potential. We offer industry leading benefits along with an incredible culture that focuses on a work/life balance, teamwork, chemistry, and a family atmosphere while always looking at promoting from within our organization. Our focus is on team member satisfaction while creating the best luxury experience for our guests and partnering up with our community. SERVICE ADVISORS We are looking for people that are honest, ethical with high integrity. A strong desire to succeed with no complacency. Teamwork and team chemistry is a very important part of our culture. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. Our ideal candidate has the following: High School diploma or GED. Service Advisor experience necessary. Must be a Certified Service Consultant. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. Excellent customer service skills. Confident and outgoing personality. Professional appearance and great communication skills. So, if you are all of these and self-motivated and have a willingness to continuously prospect to sell/service the Lexus brand please apply!! In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned. Qualifications OUR IDEAL CANDIDATE SHOULD HAVE THE FOLLOWING Service Advisor experience necessary. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Must be a Certified Service Consultant. Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance-based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Lexus or High Line experience a PLUS! Bilingual a PLUS!

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 92618

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Follow all company policies and procedures. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned Qualifications 2 + years' BMW Auto Dealership experience required. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Import or Luxury Line Automotive experience a PLUS! Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance-based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Bilingual a PLUS!

With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits Medical, Dental, and Vision Insurance Life Insurance 401(k) Plan Free Strayer University College Courses to Earn a 4-Year Degree Paid Vacation Paid Training Paid Sick Leave Employee Vehicle Purchase Program Pay range for this position is $84,000-$132,000 annually Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.