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Service agent entry level jobs - 449 jobs

  • Memory Care Coordinator (LPN) - DSL

    Danbury Westerville

    Westerville, OH

    You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)-for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents. Accident (Guardian) MetLife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! MetLife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. Identity Theft (All State) 401(k) with Matching (TransAmerica) Tuition Reimbursement Perks: Vacation from 90th Day of Employment On Demand Pay Option Bonuses: Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer's and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789
    $35k-49k yearly est. 51d ago
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  • Customer Support Specialist

    Russell Tobin 4.1company rating

    Columbus, OH

    /Details: Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for! Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio. Important Details: 6-month contract (Temp to Perm Goal) Columbus, Ohio (on-site) $19.17/Hour Pay PTO, 401K retirement savings, healthcare coverage, supplemental coverage Responsibilities Include: Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards. Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience. Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them. Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience. Qualifications: Degree in Finance, Accounting, Business, or related field Ability to thrive in a fast-paced, team-oriented environment Strong multitasking skills and adaptability in a dynamic financial service center Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
    $19.2 hourly 4d ago
  • Customer service/work from home agents

    B&C Call Center Solutions 4.2company rating

    Columbus, OH

    We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today
    $25k-32k yearly est. 60d+ ago
  • Customer Service Professional - Start a new career today

    Dev 4.2company rating

    Columbus, OH

    Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
    $24k-31k yearly est. 60d+ ago
  • Customer Service Specialist

    West Shore Home 4.4company rating

    Columbus, OH

    Position: Customer Service SpecialistLocation: Columbus, OH (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. Order necessary parts through manufacturers and schedule service visits when needed. Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************
    $20-22 hourly 10d ago
  • Customer Service Representative

    Spartan Logistics 4.0company rating

    Columbus, OH

    Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If youre passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine! Why Choose Spartan Logistics? At Spartan Logistics, we dont just operate warehouses and fleetswe build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on: Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience. Innovation and Growth: A forward-thinking company offering training and advancement opportunities. Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service. When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements. Your Role as a Customer Service Representative As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by: Managing shipping and receiving processes with precision and attention to detail. Organizing and maintaining a well-structured office environment. Conducting physical inventories on a weekly and quarterly basis. Processing billing accurately and on schedule. Providing training and direction to employees when needed. Supporting internal projects and assisting with additional duties as assigned. This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service. What Makes You a Great Fit? Were looking for a motivated professional who thrives in a fast-paced setting. Heres what youll need to succeed: Qualifications: High School Diploma or GED required. Proven customer support experience preferred. Strong communication and organizational skills. Attention to detail and ability to multitask effectively. Proficiency in data entry and excellent computer skills. Physical Requirements: Frequent standing and walking in an office environment. Ability to sit for long periods. All candidates must successfully complete a drug screening and background check as a condition of employment. What's in It for You? At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth: Competitive weekly pay: Starting at $17.50/hour, based on experience. Comprehensive medical, dental, and vision insurance. Short-term and long-term disability coverage. Company-paid life insurance. 401(k) with a 4% company match. Paid time off and holidays. Boot reimbursement program. Referral bonus program. Employee assistance and chaplain program. Family-owned culture with opportunities for growth and development. Your Next Step Apply today to become part of a team thats driving logistics innovation and delivering results with integrity and excellence. Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 17.5-17.5 Hourly Wage PI0d4c572b1156-31181-39495162
    $17.5 hourly 8d ago
  • Engagement Specialist-Core

    Southeast Healthcare

    Columbus, OH

    Engagement Specialist - CORE Southeast Healthcare has been awarded a new grant in collaboration with The City of Columbus to strengthen outreach to unsheltered residents with the highest needs, with repeated interactions with first responders who often experience mental health and/or substance use challenges. This initiative supports a broader strategy to stabilize housing for all residents and reduce strain on emergency and outreach systems. Responsibilities: Conduct outreach and engagement with referred unsheltered residents. Work in coordination with city staff and first responders to reach city residents. Identify goals and assist with barrier elimination to stable living. Provide services and/or referrals to temporary housing/lodging programs. Maintain accurate and complete records. 1 st and 2 nd shift available Qualifications Requirements: CDCA + required. Associate or bachelor's degree strongly preferred. Strong understanding of homelessness required. Experience with SPMI and/or SUD population preferred. Data collection/outcome achievement experience preferred. Strong interpersonal and communication skills. Ability to work effectively as part of an interdisciplinary team. Crisis intervention and de-escalation skills. Knowledge of community resources and healthcare services. Valid driver's license and insurance. As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process). EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.
    $28k-46k yearly est. 10d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Columbus, OH

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Administrator

    Towne Properties Associates 4.5company rating

    Columbus, OH

    Love Where You Work! At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together. Position: Customer Service Administrator Location: Columbus, OH Pay Rate: $18- $20/hour, plus yearly bonus Schedule: Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total) What You'll Do as a Customer Service Administrator: * Serve as the primary point of contact for residents and homeowners in your portfolio. * Provide administrative support to Association Managers, including drafting correspondence, copying, and filing. * Address customer service inquiries and provide feedback to Association Managers. * Prepare newsletters, community mailings, and other clerical tasks. * Communicate with Board members regarding project updates and tasks. What We're Looking For: * Minimum of 6 months of experience in customer service or administrative roles. * Strong written and verbal communication skills. * Proficiency in MS Office products. * Experience drafting reports and business correspondence. * The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach. * Valid driver's license, reliable vehicle, and auto-insurance. * Willingness to undergo a drug and background check if offered the position. Why Join Towne Properties? * Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time. * Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts. * Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career! * Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect. Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team. Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment. Requirements * 6 months of experience in customer service or administrative roles. * Proficiency in MS Office products (Outlook, Word, Excel). Salary Description $18 - $20 per hour
    $18-20 hourly 8d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 1d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Columbus, OH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 3d ago
  • Loan Servicing Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    Job Description Loan Servicing Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-26k yearly est. 6d ago
  • Inbound Call Center Specialist

    Bright Bridge Group

    Columbus, OH

    We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you! Key Responsibilities: Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy. Identify customer needs and provide appropriate solutions, information, and support. Accurately document customer interactions, inquiries, and resolutions in our CRM system. Handle complaints and escalations effectively, ensuring customer satisfaction. Stay current on product offerings, promotions, and company policies to assist customers confidently. Collaborate with team members and other departments to resolve issues and improve service delivery. Meet individual and team performance metrics, including call handling time and customer satisfaction scores. Qualifications: Proven experience in a call center or customer service role, preferably in a high-volume environment. Excellent verbal communication skills and a friendly phone presence. Strong problem-solving abilities and a customer-first mindset. Ability to work efficiently under pressure while managing multiple tasks. Proficient in using computers and call center software.
    $27k-38k yearly est. 60d+ ago
  • Customer Service

    444&&Polarsonpweh

    Dublin, OH

    Provide quality service for customers.
    $29k-38k yearly est. 60d+ ago
  • Body Shop Customer Service Representative

    Tansky Sawmill Toyota 4.2company rating

    Columbus, OH

    Job Description Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off
    $27k-31k yearly est. 11d ago
  • Allstate Customer Service Agent

    Allstate-Skip Ivery

    Westerville, OH

    Job Description SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!! About Us: We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service. Position Overview: Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you! Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly) Health Insurance Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life) SIMPLE IRA with 3% match Flexible Hours Paid Vacation Insurance discounts Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies. Identify and cross-sell bundling opportunities for home, auto, and life insurance. Process customer policy change requests and endorsements accurately. Handle incoming claims calls and assist customers with their claims process. Discuss billing concerns and accept customer payments. Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies. Multitask effectively to handle client communications via phone, email, text, and voicemail. What We Offer: Competitive salary + commission + incentives based on your performance. Clear career advancement opportunitiesgrow into a sales agent, manager, or more! A steady flow of new clients to onboard and cross-sell. Comprehensive training & coaching (including licensing) to help you succeed. A dynamic team environment that rewards hard work and dedication. Hours; 830a-530p M-F Requirements A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate. Must also obtain a Life Insurance License within 90 days of onboarding. Positive, enthusiastic, and coachable attitude. Strong customer service, sales, and communication skills. Ability to multitask, follow through, and follow up effectively. Goal-oriented and self-driven with leadership potential. Must be able to work on-sitethis is not a remote position. Apply Today! This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward. THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!
    $24k-31k yearly est. 17d ago
  • Call Center Agent

    Sales Partners 4.4company rating

    Columbus, OH

    Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you! Key Responsibilities: Answer incoming customer calls and respond to inquiries in a friendly and efficient manner. Provide accurate information about our products and services, addressing any questions or concerns. Resolve customer complaints and issues with empathy and professionalism. Document customer interactions and maintain detailed records in our CRM system. Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores. Collaborate with team members and supervisors to enhance the customer experience and share best practices. Participate in ongoing training and development to stay current with product knowledge and service techniques. Qualifications: Previous experience in a call center or customer service role is an advantage. Excellent verbal communication skills with a friendly and patient demeanour. Strong problem-solving abilities and the capability to work under pressure. Proficient with computers and an aptitude for learning new software programs. Availability to work flexible hours, including evenings and weekends.
    $26k-30k yearly est. 60d+ ago
  • Twist Aero Warranty & Service Professional

    Twist Inc. 4.4company rating

    Jamestown, OH

    TWIST AERO WARRANTY & SERVICE MANAGER We are seeking a qualified individual to lead our Twist Aero Warranty and Service Department. This person would also help with development and planning on our airport construction projects. * Oversee activities related to warranty claims * Support current customers spare parts needs * Interact with suppliers for spare parts orders * Keep track of warranty case documentation and corrective action implementations * Communicate installation project timelines with customers * Order construction equipment deliveries Requirements: * Practiced in Microsoft Office Suite * Expert communication skills * Professional customer relationship abilities * Understanding of construction job sites Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Work Location: In person Job Category: Office Job Type: Full Time Job Location: 5100 Waynesville Jamestown Rd Shift: 1st Apply for this position Twist, Inc. and Twist Aero are equal opportunity employers.
    $33k-52k yearly est. 60d+ ago
  • Automotive Service BDC Representative

    Ricart Automotive 4.1company rating

    Dublin, OH

    Join our Ricart Buick GMC Chevrolet team in North Columbus. We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry! As a leading dealership in the Columbus area, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We're seeking a motivated and enthusiastic Automotive Sales and Service BDC Representative to join our dynamic team and help drive our business forward. Job Description: As an Automotive BDC Representative, you will play a critical role in our Business Development Center (BDC) by generating leads, nurturing relationships, and ensuring exceptional customer experiences. You'll be our customers' first point of contact, so strong communication skills and a passion for the automotive industry are essential. Key Responsibilities: Lead Generation: Reach out to potential customers through inbound and outbound calls, emails, and other communication channels to generate sales and service leads. Customer Follow-Up: Follow up with customers who have expressed interest in purchasing a vehicle or scheduling service, ensuring timely and effective responses. Appointment Scheduling: Schedule appointments for test drives, service visits, and sales consultations, optimizing the calendar to maximize opportunities. Customer Interaction: Provide exceptional customer service by answering questions, addressing concerns, and offering information about our products and services. CRM Management: Utilize our Customer Relationship Management (CRM) system to track interactions, manage leads, and maintain accurate records. Collaboration: Work closely with the sales and service teams to ensure a seamless customer experience and support dealership goals. Reporting: Monitor and report on performance metrics, including lead conversion rates and appointment setting, to drive continuous improvement. Qualifications: Experience: Experience in automotive sales, service, or a related customer service role is preferred. Communication Skills: Excellent verbal and written communication skills with the ability to engage and build customer relationships. Technical Proficiency: Comfortable using CRM software and other office tools; tech-savvy with the ability to learn new systems quickly. Customer-focused: Strong commitment to delivering outstanding customer service and a passion for exceeding customer expectations. Organizational Skills: Ability to efficiently manage multiple tasks and priorities, with strong attention to detail. Team Player: Collaborative mindset with the ability to work effectively within a team environment. Ricart Automotive is an Equal Opportunity Employer.
    $27k-31k yearly est. Auto-Apply 28d ago
  • Automotive Customer Service Advisor

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago

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