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Service aide skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Adam Greer,

Monica Burney

Below we've compiled a list of the most critical service aide skills. We ranked the top skills for service aides based on the percentage of resumes they appeared on. For example, 23.8% of service aide resumes contained patients as a skill. Continue reading to find out what skills a service aide needs to be successful in the workplace.

15 service aide skills for your resume and career

1. Patients

Here's how service aides use patients:

Provide relationship-based treatment plans to patients that involves high quality acute psychiatric evaluations, crisis stabilization, and intensive short-term treatment.
Assisted patients in daily activities while continuing to ensure safety and encourage patient autonomy and dignity.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service aides use customer service:

Provide excellent customer service by answering the telephone answering e-mail inquiries ensuring satisfaction to the students and institution.
Provided excellent customer service daily Answered and redirected phone calls to other County services and/or appropriate departments.

3. Rehabilitation

Here's how service aides use rehabilitation:

Conferred with Physician, Psychologist, Occupational Therapist, and other professionals to develop and implement client rehabilitation program.
Provided supervision, observation, security and rehabilitation of youth in a group living situation.

4. Food Preparation

Here's how service aides use food preparation:

Provided instruction in household management, including budgeting, nutrition, food preparation and housecleaning.
Observed and discussed proper meal preparation and suggested alternate methods of food preparation.

5. Patient Rooms

In a healthcare facility, the rooms that are specifically designed to provide a healthy and nurturing environment to a patient are called patient rooms. Patient rooms are equipped with all the basic medical appliances such as patient beds, ventilators, electrocardiograms, etc. Patients prior to or after surgery reside in the patient rooms that helps in recovering the health to normal.

Here's how service aides use patient rooms:

Performed all duties relating to terminal cleans in Operating room, exam rooms, emergency rooms, and patient rooms.
General cleaning of patient rooms, lobbies, offices, labs, clinics, bathrooms, and outbuildings.

6. Culinary

Here's how service aides use culinary:

Provide student services with inquiries to the culinary programs, student testing and meeting the needs of all enrolled students.
Assisted in managing inventory for student and staff culinary and scholastic supplies.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how service aides use patient care:

Maintained records of patient care, condition, progress, and problems and reported observations with a supervisor or case manager.
Cleaned patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators and stairs.

8. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how service aides use cpr:

Performed CPR successfully established a security perimeter and maintained security of the scene until Albuquerque Police and Medical personnel arrived.
Trained and educated with the Police academy (required of Public Service Aides) CPR certified.

9. Home Health

Here's how service aides use home health:

Advised the home health aides and Supervisor or Administrator of their monthly schedules.
Scheduled appointments for the home health aides.

10. Food Handling

Here's how service aides use food handling:

Adhere to safe food handling regulations
Prepared food items according to planned menus, using approved recipes and safe food handling procedures.

11. Cleanliness

Here's how service aides use cleanliness:

Provided periodic inspections of the facility for cleanliness according to health regulations.
Performed general maintenance to ensure cleanliness and safety of working environment.

12. Nursing Home

Here's how service aides use nursing home:

Worked in emergency room, intensive care, psychiatric units and nursing home.
Assisted with orientating residents and their families to the nursing home on admission and to the unit when transfers occured.

13. OSHA

Here's how service aides use osha:

Followed sterilization procedures according to OSHA.
Cooked and clean for the residents in different houses to OSHA and State standards.

14. Independent Living

Here's how service aides use independent living:

Counseled on tools necessary to promote independent living.
Provide residents a continuum of social & supportive services to enhance self sufficiency and independent living.

15. Meal Preparation

Here's how service aides use meal preparation:

Promoted independence and assisted with daily living skills such as grooming, hygiene, housekeeping, and meal preparation.
Develop healthy and nutritious menus for shelter clients, shop for groceries, and monitor all meal preparation.

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What skills help Service Aides find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on service aide resumes?

Adam Greer

Career Services Specialist, Auburn University

Clearly, the distance/online working skills will stand out with our HDFS majors. Our students have a strong foundation in learning to work with people, and now they have a new way to work with people and remove barriers that might have previously prevented an in-person meeting.

What soft skills should all service aides possess?

Monica Burney

Lecturer in Human Service Studies, Elon University

Skilled Human Services professionals demonstrate strong self-awareness and are quick to reflect on how their interactions affect others. They also establish rapport well, ask open-ended questions, and frame conversations with verbal and non-verbal techniques that make people feel comfortable in communication. They are often great collaborators who assess and navigate team dynamics well.

What hard/technical skills are most important for service aides?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

a. Must have strong basic computer skills and knowledge of software such as excel spreadsheets, google docs, etc. Most, if not all, agencies use electronic health records and treatment planning, so it is necessary to be competent in this area.
b. A degree and additional certifications will assist you in seeking employment. It will also increase your level of competency and diversify the communities you serve. For example, at Austin Community College, we offer our students a chance to complete a certification in Mental Health First Aid Training. This increases their marketability and skill level.

Do you want to know more?

List of service aide skills to add to your resume

The most important skills for a service aide resume and required skills for a service aide to have include:

Patients
Customer Service
Rehabilitation
Food Preparation
Patient Rooms
Culinary
Patient Care
CPR
Home Health
Food Handling
Cleanliness
Nursing Home
OSHA
Independent Living
Meal Preparation
Support Services

Mental Health
Direct Supervision
Emergency Situations
Developmental Disabilities
Direct Care
Community Services
Office Equipment
Telephone Calls
Front Desk
Bedpans
Incident Reports
Vital Signs
Background Checks
Community Outings
Stretchers
Dryers

Community Resources
Senior Care
Rakes
Traffic Control
Financial Aid
General Maintenance
Clean Environment
Public Service
Parking Enforcement
ADL
Clerical Tasks
Crisis Intervention
Food Trays
Medical Appointments
Washing Machines

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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