We calculated that 24% of Service Aides are proficient in Patients, Customer Service, and Rehabilitation. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.
We break down the percentage of Service Aides that have these skills listed on their resume here:
- Patients, 24%
Provide relationship-based treatment plans to patients that involves high quality acute psychiatric evaluations, crisis stabilization, and intensive short-term treatment.
- Customer Service, 8%
Provide excellent customer service by answering the telephone answering e-mail inquiries ensuring satisfaction to the students and institution.
- Rehabilitation, 7%
Conferred with Physician, Psychologist, Occupational Therapist, and other professionals to develop and implement client rehabilitation program.
- Food Preparation, 6%
Provided instruction in household management, including budgeting, nutrition, food preparation and housecleaning.
- Patient Rooms, 6%
Performed all duties relating to terminal cleans in Operating room, exam rooms, emergency rooms, and patient rooms.
- Culinary, 6%
Provide student services with inquiries to the culinary programs, student testing and meeting the needs of all enrolled students.
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Some of the skills we found on service aide resumes included "patients," "customer service," and "rehabilitation." We have detailed the most important service aide responsibilities below. The most important skills for a service aide to have in this position are compassion. In this excerpt that we gathered from a service aide resume, you'll understand why: "social and human service assistants often work with people who are in stressful and difficult situations" According to resumes we found, compassion can be used by a service aide in order to "provided compassion and dedication to ensure residents well-being and quality of life. " Another commonly found skill for being able to perform service aide duties is the following: time-management skills. According to a service aide resume, "social and human service assistants often work with many clients." Check out this example of how service aides use time-management skills: "performed database backup on major service changes prior to deadline resulting in 56% reduction of customer service complaints through 311. " Service aides are also known for communication skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a service aide resume: "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" We also found this resume example that details how this skill is put to the test: "completed region voter id survey involved public communications collected voter information public service of encouragement of voter registration" A service aide responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants help clients find solutions to their problems" This resume example shows how this skill is used by service aides: "inform citizens of community services and recommend options to facilitate longer-term problem resolution. " As part of the service aide description, you might find that one of the skills that might be helpful to the job is "organizational skills." A service aide resume included this snippet: "social and human service assistants must often complete lots of paperwork and work with many different clients" This skill could be useful in this scenario: "demonstrated the ability to learn organizational priorities, procedures, work-flows and policies regarding payroll. " Another skill commonly found on service aide resumes is "interpersonal skills." This description of the skill was found on several service aide resumes: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" Here's an example from a resume of how this skill could fit into the day-to-day service aide responsibilities: "facilitated education groups in the areas of work skills, interpersonal social skills, and independent living. "
See the full list of service aide skills.
We've found that 39.7% of service aides have earned a bachelor's degree. Furthermore, 4.3% earned their master's degrees before becoming a service aide. While it's true that some service aides have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every four service aides did not spend the extra money to attend college.
The service aides who went onto college to earn a more in-depth education generally studied business and criminal justice, while a small population of service aides studied psychology and nursing.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a service aide. We've found that most service aide resumes include experience from Benedictine Health System, Presbyterian SeniorCare Network, and Encompass Health. Of recent, Benedictine Health System had 34 positions open for service aides. Meanwhile, there are 23 job openings at Presbyterian SeniorCare Network and 19 at Encompass Health.
If you're interested in companies where service aides make the most money, you'll want to apply for positions at City of Seattle, Student Conservation Association, and Lifespan. We found that at City of Seattle, the average service aide salary is $39,291. Whereas at Student Conservation Association, service aides earn roughly $39,007. And at Lifespan, they make an average salary of $38,485.
View more details on service aide salaries across the United States.
We also looked into companies who hire service aides from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Michigan State University, Miami University, and Kennedy Krieger Institute.