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What is a service and repair technician and how to become one

Updated January 8, 2025
4 min read
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The service and repair technicians are responsible for traveling or going to the customers' locations to remotely perform routine maintenance. You will install and test products and provide customers with instructions on the proper usage of the product. Similarly, you will use proper diagnostic tools to identify the issues and evaluate the information available. In addition, you will be the one in charge of fixing defective or broken products and ordering the necessary parts to replace faulty parts. Repair technicians can work independently or in a group.

The educational requirement for the post of service and repair technician is an associate degree or a technician certification in the industry. You must understand and learn to solve the customer's problem based on the non-technical description of the issue by the customer. Since the service and repair technician will be lifting heavy equipment, bend frequently, and work in a confined area, it is important to have physical stamina. The service and repair technicians average $15.98 an hour or $33,232 annually as salary.

ScoreService And Repair TechnicianUS Average
Salary
3.3

Avg. Salary $42,099

Avg. Salary $59,228

Stability level
7.6

Growth rate 5%

Growth rate 0.3%

Diversity
5.9
Race

American Indian and Alaska Native 1.17%

Asian 4.55%

Black or African American 11.02%

Hispanic or Latino 19.11%

Unknown 4.25%

White 59.90%

Gender

female 10.73%

male 89.27%

Age - 49
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 49
Stress level
7.6

Stress level is high

7.1 - high

Complexity level
6.3

Complexity level is intermediate

7 - challenging

Work life balance
6.1

Work life balance is fair

6.4 - fair

Service and repair technician career paths

Key steps to become a service and repair technician

  1. Explore service and repair technician education requirements

    Most common service and repair technician degrees

    Associate

    36.0 %

    High School Diploma

    23.9 %

    Bachelor's

    23.2 %
  2. Start to develop specific service and repair technician skills

    SkillsPercentages
    Dishwashers18.73%
    Test Equipment17.76%
    HVAC15.48%
    Dryers11.88%
    Plumbing10.89%
  3. Complete relevant service and repair technician training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New service and repair technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service and repair technician based on U.S. Bureau of Labor Statistics data and data from real service and repair technician resumes.
  4. Gain additional service and repair technician certifications

    Service and repair technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific service and repair technician certification, having one may help you stand out relative to other applicants.

    The most common certifications for service and repair technicians include Master Certified Electronics Technician (CETma) and Associate Service Executive (ASE).

    More About Certifications
  5. Research service and repair technician duties and responsibilities

    • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
    • Service calls on anything relate to anything dealing with doors, windows and glass.
    • Service and repair on small engines, generators, ridding mowers, exercise equipment, power tools, washers and dryers.
    • Perform random field warranty repairs on existing install windows.
  6. Prepare your service and repair technician resume

    When your background is strong enough, you can start writing your service and repair technician resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service and repair technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable service and repair technician resume templates

    Build a professional service and repair technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your service and repair technician resume.
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
    Service And Repair Technician Resume
  7. Apply for service and repair technician jobs

    Now it's time to start searching for a service and repair technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first service and repair technician job

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Average service and repair technician salary

The average service and repair technician salary in the United States is $42,099 per year or $20 per hour. Service and repair technician salaries range between $29,000 and $60,000 per year.

Average service and repair technician salary
$42,099 Yearly
$20.24 hourly

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How do service and repair technicians rate their job?

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Service and repair technician reviews

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A zippia user wrote a review on Feb 2019
Cons

Having someone over my shoulder watching distracting me.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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