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Working As a Service And Repair Technician

  • Inspecting Equipment, Structures, or Material
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Repairing and Maintaining Mechanical Equipment
  • $35,000

    Average Salary

What Does A Service And Repair Technician Do

General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems.

Duties

General maintenance and repair workers typically do the following:

  • Maintain and repair machines, mechanical equipment, and buildings
  • Fix or replace faulty electrical switches, outlets, and circuit breakers
  • Inspect and diagnose problems and figure out the best way to correct them
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly
  • Assemble and set up machinery or equipment
  • Plan repair work using blueprints or diagrams
  • Do general cleaning and upkeep of buildings and properties
  • Order supplies from catalogs and storerooms
  • Meet with clients to estimate repairs and costs
  • Keep detailed records of their work

General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician.

These workers are also responsible for recognizing when a job is above their skill level and requires the expertise of an electrician; a carpenter; a heating, air-conditioning, and refrigeration mechanic or installer; or a plumber, pipefitter, or steamfitter.

General maintenance and repair workers may fix plaster or drywall. They may fix or paint roofs, windows, doors, floors, woodwork, and other parts of buildings.

They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories.

General maintenance and repair workers get supplies and repair parts from distributors or storerooms to fix problems. They use common hand and power tools, such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.

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How To Become A Service And Repair Technician

Jobs in this field typically do not require any formal education beyond high school. General maintenance and repair workers often learn their skills on the job. They start by doing simple tasks and watching and learning from skilled maintenance workers.

Education

Many maintenance and repair workers learn some basic skills in high school shop or technical education classes, postsecondary trade or vocational schools, or community colleges.

Courses in mechanical drawing, electricity, woodworking, blueprint reading, mathematics, and computers are useful. Maintenance and repair workers often do work that involves electrical, plumbing, heating, and air-conditioning systems or painting and roofing tasks. Workers need a good working knowledge of many repair and maintenance tasks.

Practical training, available at many adult education centers and community colleges, is another option for workers to learn tasks such as drywall repair and basic plumbing.

Training

General maintenance and repair workers usually start by watching and learning from skilled maintenance workers. They begin by doing simple tasks, such as fixing leaky faucets and replacing lightbulbs. After gaining experience, general maintenance and repair workers move on to more difficult tasks, such as overhauling machinery or building walls.

Some general maintenance and repair workers learn their skills by assisting other types of repair or construction workers, including machinery repairers, carpenters, or electricians.

Licenses, Certifications, and Registrations

Licensing requirements vary by state and locality. For more complex tasks, workers may need to be licensed in a particular specialty, such as electrical or plumbing work.

Advancement

Some maintenance and repair workers decide to train in one specific craft and become craftworkers, such as electricians, heating and air-conditioning mechanics, or plumbers.

Other maintenance workers eventually open their own repair or contracting business. However, those who want to become a project manager or own their own business may need some postsecondary education or a degree in construction management. For more information, see the profile on construction managers.

Within small organizations, promotion opportunities may be limited.

Important Qualities

Customer-service skills. These workers interact with customers on a regular basis. They need to be friendly and able to address customers’ questions.

Dexterity. Many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination.

Troubleshooting skills. Workers find, diagnose, and repair problems. They perform tests to figure out the cause of problems before fixing equipment.

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Service And Repair Technician Career Paths

Service And Repair Technician
Service Technician Field Service Technician
Service Manager
6 Yearsyrs
Service Technician Electrician Owner
Co-Owner
6 Yearsyrs
Service Technician Maintenance Technician Electrician
Maintenance Supervisor
7 Yearsyrs
Maintenance Technician Electrician Maintenance Supervisor
Maintenance Director
11 Yearsyrs
Maintenance Technician Foreman Manager
Plant Manager
11 Yearsyrs
Technician Technical Support Specialist Systems Administrator
Information Technology Manager
7 Yearsyrs
Technician Engineer Project Engineer
Engineering Manager
10 Yearsyrs
Technician Team Leader Manager
Facilities Manager
7 Yearsyrs
Field Service Technician Owner Facilities Manager
Director Of Facilities
11 Yearsyrs
Field Service Technician Owner Maintenance Manager
Facilities Maintenance Manager
10 Yearsyrs
Electronics Technician Computer Technician Lead Technician
Technical Manager
7 Yearsyrs
Electronics Technician Computer Technician
Senior Service Technician
6 Yearsyrs
Electronics Technician Lead Technician Owner/Operator
General Contractor
5 Yearsyrs
Technical Support Specialist Team Leader Operation Supervisor
Fleet Manager
7 Yearsyrs
Technical Support Specialist Consultant Lead Technician
Service Technician Lead
6 Yearsyrs
Computer Technician Field Technician Shop Foreman
Lead Mechanic
6 Yearsyrs
Test Technician Electrical Technician Hvac Technician
Maintenance Technician Supervisor
5 Yearsyrs
Test Technician Field Technician Shop Foreman
Technical Services Manager
7 Yearsyrs
Test Technician Electrical Technician Maintenance Electrician
Senior Maintenance Technician
8 Yearsyrs
Mechanic Installer Hvac Technician
Maintenance Lead Technician
7 Yearsyrs
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Average Length of Employment
Repair Specialist 3.5 years
Service Technician 3.4 years
Repair Technician 3.1 years
Technician 2.7 years
Junior Technician 1.7 years
Top Careers Before Service And Repair Technician
Technician 7.9%
Cashier 4.7%
Owner 3.2%
Mechanic 2.9%
Installer 2.9%
Server 2.7%
Top Careers After Service And Repair Technician
Technician 6.8%
Owner 5.4%
Manager 3.6%
Cashier 3.6%
Mechanic 2.7%

Do you work as a Service And Repair Technician?

Average Yearly Salary
$35,000
Show Salaries
$20,000
Min 10%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$61,000
Max 90%
Best Paying Company
Integra lifesciences
Highest Paying City
Modesto, CA
Highest Paying State
Alaska
Avg Experience Level
3.5 years
How much does a Service And Repair Technician make at top companies?
The national average salary for a Service And Repair Technician in the United States is $35,586 per year or $17 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $61,000.

Top Skills for A Service And Repair Technician

  1. Service Department
  2. Trouble Shooting
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Prepared, assembled and maintained service department equipment; performed test functions associated with product repairs.
  • Install, Set up and repair of furnaces, air conditioners, lighting systems & electrical trouble shooting
  • Maintained high-quality customer service and care, consistently scored outstanding on customer service surveys.
  • Provided technical support to customers on operational or technical & service related problems.
  • Perform preventative maintenance, machine calibrations, and warranty repairs on-site at customer locations.

Rank:

Average Salary:

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Top 10 Best States for Service And Repair Technicians

  1. Connecticut
  2. Alaska
  3. New Hampshire
  4. Rhode Island
  5. Wisconsin
  6. Massachusetts
  7. Maine
  8. Nevada
  9. New Jersey
  10. Delaware
  • (557 jobs)
  • (82 jobs)
  • (302 jobs)
  • (126 jobs)
  • (971 jobs)
  • (1,008 jobs)
  • (206 jobs)
  • (294 jobs)
  • (1,196 jobs)
  • (116 jobs)

Service And Repair Technician Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,340 Service And Repair Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Service And Repair Technician Resume

View Resume Examples

Service And Repair Technician Demographics

Gender

Male

80.7%

Female

10.9%

Unknown

8.4%
Ethnicity

White

61.9%

Hispanic or Latino

16.5%

Black or African American

10.6%

Asian

7.5%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

85.1%

German

4.3%

Portuguese

2.1%

French

2.1%

Carrier

2.1%

Russian

2.1%

Italian

2.1%
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Service And Repair Technician Education

Schools

University of Phoenix

22.6%

A-Technical College

6.6%

Lincoln Technical Institute

6.6%

Universal Technical Institute

5.8%

Community College of the Air Force

5.1%

Kaplan University

5.1%

Arizona State University

4.4%

Southern New Hampshire University

4.4%

Sinclair Community College

4.4%

Central Piedmont Community College

3.6%

Heald College - Central Administrative Office

3.6%

Houston Community College

3.6%

Schoolcraft College

3.6%

ITT Technical Institute-Charlotte North

2.9%

Texas State Technical College - Waco

2.9%

San Jose State University

2.9%

Tarrant County College District

2.9%

University of Kansas

2.9%

Western Illinois University

2.9%

University of Central Florida

2.9%
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Majors

Electrical Engineering

16.6%

Business

15.0%

Electrical Engineering Technology

10.9%

Automotive Technology

8.2%

Computer Science

5.4%

Information Technology

5.4%

Heating And Air Conditioning

5.1%

Criminal Justice

4.8%

General Studies

4.1%

Computer Information Systems

3.6%

Computer Networking

3.5%

Environmental Control Technologies/Technicians

3.3%

Management

2.3%

Liberal Arts

1.9%

Computer Engineering Technology

1.8%

Computer Technical Support

1.7%

Communication

1.7%

Education

1.6%

Mechanical Engineering

1.6%

Graphic Design

1.6%
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Degrees

Other

37.2%

Associate

23.0%

Bachelors

21.0%

Certificate

10.4%

Diploma

4.2%

Masters

3.4%

License

0.5%

Doctorate

0.4%
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Top Service And Repair Technician Employers

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