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Service and repair technician vs junior technician

The differences between service and repair technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a service and repair technician, becoming a junior technician takes usually requires 1-2 years. Additionally, a service and repair technician has an average salary of $42,099, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a service and repair technician include dishwashers, test equipment and HVAC. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Service and repair technician vs junior technician overview

Service And Repair TechnicianJunior Technician
Yearly salary$42,099$39,417
Hourly rate$20.24$18.95
Growth rate5%10%
Number of jobs193,706103,780
Job satisfaction--
Most common degreeAssociate Degree, 36%Bachelor's Degree, 34%
Average age4742
Years of experience42

What does a service and repair technician do?

Service and repair technicians install, maintains, or repair equipment and often travel to customer's location to provide service and maintenance. They are also known as field service technicians who have technical knowledge and skills to be able to install and conduct product testing or demo to properly instruct customers on the proper usage of the product. Also, they provide preventive maintenance procedures to prevent damage to the equipment, diagnose problems and make repairs. The job involves various services depending on the area of experience and expertise.

What does a junior technician do?

A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.

Service and repair technician vs junior technician salary

Service and repair technicians and junior technicians have different pay scales, as shown below.

Service And Repair TechnicianJunior Technician
Average salary$42,099$39,417
Salary rangeBetween $29,000 And $60,000Between $26,000 And $57,000
Highest paying CityLos Angeles, CAAlexandria, VA
Highest paying stateHawaiiNew York
Best paying companyPlug PowerCiti
Best paying industryTransportationTechnology

Differences between service and repair technician and junior technician education

There are a few differences between a service and repair technician and a junior technician in terms of educational background:

Service And Repair TechnicianJunior Technician
Most common degreeAssociate Degree, 36%Bachelor's Degree, 34%
Most common majorElectrical EngineeringBusiness
Most common college-Stanford University

Service and repair technician vs junior technician demographics

Here are the differences between service and repair technicians' and junior technicians' demographics:

Service And Repair TechnicianJunior Technician
Average age4742
Gender ratioMale, 89.3% Female, 10.7%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 19.1% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 1.2%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage2%11%

Differences between service and repair technician and junior technician duties and responsibilities

Service and repair technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Service calls on anything relate to anything dealing with doors, windows and glass.
  • Service and repair on small engines, generators, ridding mowers, exercise equipment, power tools, washers and dryers.
  • Perform random field warranty repairs on existing install windows.
  • Perform SMT inspection, post-wave touch-up, rework, ECO wiring, and functional test repairs.
  • Service kitchen appliances, stoves, ovens, dishwasher, trash compactors, garbage disposers and other home appliances.
  • Show more

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Service and repair technician vs junior technician skills

Common service and repair technician skills
  • Dishwashers, 19%
  • Test Equipment, 18%
  • HVAC, 15%
  • Dryers, 12%
  • Plumbing, 11%
  • Stoves, 11%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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