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Service and repair technician vs service technician

The differences between service and repair technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a service and repair technician, becoming a service technician takes usually requires 6-12 months. Additionally, a service and repair technician has an average salary of $42,099, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a service and repair technician include dishwashers, test equipment and HVAC. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Service and repair technician vs service technician overview

Service And Repair TechnicianService Technician
Yearly salary$42,099$40,379
Hourly rate$20.24$19.41
Growth rate5%8%
Number of jobs193,706254,533
Job satisfaction--
Most common degreeAssociate Degree, 36%Associate Degree, 29%
Average age4744
Years of experience412

What does a service and repair technician do?

Service and repair technicians install, maintains, or repair equipment and often travel to customer's location to provide service and maintenance. They are also known as field service technicians who have technical knowledge and skills to be able to install and conduct product testing or demo to properly instruct customers on the proper usage of the product. Also, they provide preventive maintenance procedures to prevent damage to the equipment, diagnose problems and make repairs. The job involves various services depending on the area of experience and expertise.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Service and repair technician vs service technician salary

Service and repair technicians and service technicians have different pay scales, as shown below.

Service And Repair TechnicianService Technician
Average salary$42,099$40,379
Salary rangeBetween $29,000 And $60,000Between $28,000 And $57,000
Highest paying CityLos Angeles, CARichmond, CA
Highest paying stateHawaiiHawaii
Best paying companyPlug PowerIBM
Best paying industryTransportationTechnology

Differences between service and repair technician and service technician education

There are a few differences between a service and repair technician and a service technician in terms of educational background:

Service And Repair TechnicianService Technician
Most common degreeAssociate Degree, 36%Associate Degree, 29%
Most common majorElectrical EngineeringBusiness
Most common college--

Service and repair technician vs service technician demographics

Here are the differences between service and repair technicians' and service technicians' demographics:

Service And Repair TechnicianService Technician
Average age4744
Gender ratioMale, 89.3% Female, 10.7%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 19.1% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 1.2%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage2%1%

Differences between service and repair technician and service technician duties and responsibilities

Service and repair technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Service calls on anything relate to anything dealing with doors, windows and glass.
  • Service and repair on small engines, generators, ridding mowers, exercise equipment, power tools, washers and dryers.
  • Perform random field warranty repairs on existing install windows.
  • Perform SMT inspection, post-wave touch-up, rework, ECO wiring, and functional test repairs.
  • Service kitchen appliances, stoves, ovens, dishwasher, trash compactors, garbage disposers and other home appliances.
  • Show more

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Service and repair technician vs service technician skills

Common service and repair technician skills
  • Dishwashers, 19%
  • Test Equipment, 18%
  • HVAC, 15%
  • Dryers, 12%
  • Plumbing, 11%
  • Stoves, 11%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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