Top Service And Repair Technician Skills

Below we've compiled a list of the most important skills for a Service And Repair Technician. We ranked the top skills based on the percentage of Service And Repair Technician resumes they appeared on. For example, 13.9% of Service And Repair Technician resumes contained Service Department as a skill. Let's find out what skills a Service And Repair Technician actually needs in order to be successful in the workplace.

The six most common skills found on Service And Repair Technician resumes in 2020. Read below to see the full list.

1. Service Department

high Demand
Here's how Service Department is used in Service And Repair Technician jobs:
  • Prepared, assembled and maintained service department equipment; performed test functions associated with product repairs.
  • Ordered & priced parts for work orders for the service department.
  • Update RN with timely information regarding status of patient in compliance with Patient Service Department policy and other regulatory agency requirements.
  • Certified safety lead within the service department, which included several safety presentations to co-workers and managers alike.
  • Created commercial division within service department to grow company by gaining commercial accounts with quarterly maintenance schedules.
  • Created detailed written troubleshooting procedures which ensured a more efficient environment for the service department.

Show More

2. Trouble Shooting

high Demand
Here's how Trouble Shooting is used in Service And Repair Technician jobs:
  • Install, Set up and repair of furnaces, air conditioners, lighting systems & electrical trouble shooting
  • Refurbished copiers, performed quality control activities, and provided trouble shooting to resolve problems.
  • Trouble shooting circuits with sidekick meter(volt/ohm/db) detecting short and open circuits.
  • Perform on-site trouble shooting and repair of laser and impact printers and plotters.
  • Experienced in trouble shooting internal or external engine noises with a stethoscope tool.
  • Service call representative for customer residence, maintenance and trouble shooting.
  • Repair and trouble shooting hydraulic pumps, large generators and compressors.
  • Trouble shooting a variety of hardware and software issues.
  • Bench test, trouble shooting units and repair.
  • Trouble shooting in the repairs of the trailers.
  • Trouble shooting urgent needs per company policy.
  • trouble shooting and recommendation of parts, labor and time to repair problems customer relations .

Show More

3. Customer Service

high Demand
Here's how Customer Service is used in Service And Repair Technician jobs:
  • Maintained high-quality customer service and care, consistently scored outstanding on customer service surveys.
  • Worked effectively pulling work orders and exceeding company customer service standards.
  • Provided excellent customer service and knowledge to customers in every repair.
  • Provided feedback to Customer Service Engineering Supervisor about recurring problems.
  • Received specialized training for cell phone oriented customer service.
  • Established strong long-term customer service rapport with business customers.
  • Provide direct customer service support for equipment related problems.
  • Repaired fiberglass components on customer service boats.
  • Managed a cellular technology customer service center.
  • Provide excellent customer service & satisfaction.
  • Provided excellent customer service to customers which led to the return of existing customers or the referral of new customers.
  • Provided a high level of customer services support with product expertise and advanced product knowledge, including android software.
  • Provide customer service to guests and communicate issues effectively regarding their device and how to prevent future problems.
  • Ensured the highest level of customer service to gain new customers and build loyalty with existing customers.
  • Provided high level of customer service, responding to customer needs and working to satisfy customer expectations.
  • Excelled as Customer Service Repair Technician for several types of scanner, radio, and telemetry units.
  • Provide quality customer service to all in-house clientele and to team members on a daily basis.
  • Provide Customer service and support to customers on operational, equipment, and service related basis.
  • Provided superior customer service to a wide range of users with different computer experience levels.
  • Provide end-to-end customer service from consultation and repair estimate to repair review and follow up.

Show More

4. Technical Support

high Demand
Here's how Technical Support is used in Service And Repair Technician jobs:
  • Provided technical support to customers on operational or technical & service related problems.
  • Provided service related technical support and training to customers for products and applications.
  • Managed call flow from residential and small business customers, sales, scheduled repairs and responded to customer technical support needs.
  • Work closely with vendors & suppliers to research viable solutions and collaborate with technical support as required.
  • Responded to first-level technical support for e-mail configuration, telephone lines, dial-up and web hosting.
  • Provided hands on technical support and troubleshooting for all products
  • Trained and provided customers with technical support.
  • Assist and provide Technical support to other technicians at other Panavision locations, worldwide.
  • Provide technical support with devices (cellphones, hotspots, apps, etc).
  • Maintain employee schedule * Inventory ordering * Advance technical support for all customers * Technical repair for all Cdma and Iden phones

Show More

5. Preventative Maintenance

high Demand
Here's how Preventative Maintenance is used in Service And Repair Technician jobs:
  • Perform preventative maintenance, machine calibrations, and warranty repairs on-site at customer locations.
  • Performed preventative maintenance and developed preventative maintenance/calibration work instructions for internal department equipment.
  • Scheduled and performed preventative maintenance and other contract and non-contract service.
  • Conduct preventative maintenance, repair, troubleshoot and repair malfunctioning equipment.
  • General preventative maintenance on all railroad equipment.
  • Perform weekly chemical checks and preventative maintenance.
  • Completed preventative maintenance on refrigerators and freezer
  • Provided preventative maintenance on small gas and electric engines for Disney World as a mobile mechanic company providing exclusive warranty work.
  • Ensured all assigned preventative maintenance was performed on 850 and 1900 dual band 3G systems and DXU-21 edge upgrades.
  • Inspect, service, repair, perform preventative maintenance, concerning the Company's HPLC products.
  • Performed routine, preventative maintenance and repairs on oil injected and oil-free air compressors.
  • Perform routine preventative maintenance, as well as installation of new systems as warranted.
  • Performed preventative maintenance, cleaned, and stocked company utility vans.
  • Completed preventative maintenance on all test tools and equipment.
  • Schedule preventative maintenance, cleaning, and repairs.
  • Diagnosed and repaired problems an and performed preventative maintenance on oxygen concentrators.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Computer Hardware

high Demand
Here's how Computer Hardware is used in Service And Repair Technician jobs:
  • Configure & managed LAN/WAN, TCP-IP, Routers, Hub, Switches & Computer hardware & software, PPPOA.
  • Analyze emerging technologies and applications; champion optimization of computer hardware and network systems in applying new technologies to organizational needs.
  • Investigated telephone and written requests for assistance related to network, computer hardware/software applications for the purpose of resolving problems.
  • Conduct trouble-shooting in conjunction with computer hardware vendors, World Headquarters associates and Regional Technology Manager, as necessary.
  • Installed and performed repairs to computer hardware, software and peripheral equipment, following design/installation specifications.
  • Tested and analyzed computer hardware and software malfunctions to resolve physical and logical processing problems.

Show More

7. Phone Calls

high Demand
Here's how Phone Calls is used in Service And Repair Technician jobs:
  • Answered telephone calls for repairs done and also respond to technical issues.
  • Managed receptionist area, including greeting applicants, reviewing their documentations, providing requested information and responding to telephone calls.
  • Maintain accurate documentation and submit documentation of all problems or difficult phone calls to a Supervisor or Manager.
  • Received all customer oriented telephone calls; provided information to customers regarding their service schedule.
  • Receive and make telephone calls and provide information related to warehoused materials and activities as required.
  • Answered service phone calls providing; customer troubleshooting, answering customer questions and scheduling service appointments using Business Management Software.

Show More

8. Electrical Systems

high Demand
Here's how Electrical Systems is used in Service And Repair Technician jobs:
  • Repair and assemble modify electrical systems and sub-systems.
  • Repair of snow plow hydraulics and electrical systems.
  • Performed maintenance on internal combustion engine ignition/fuel/cooling/electrical systems.
  • Service internal combustion engine ignition/fuel/cooling/electrical systems.
  • Overhaul, repair, assembly, troubleshooting and testing turbo machinery products incorporating mechanical, hydraulic, pneumatic and electrical systems.
  • Performed all aspects of automotive and light truck mechanical service and repair including complex diagnostics of computer and electrical systems.

Show More

9. Service Repairs

high Demand
Here's how Service Repairs is used in Service And Repair Technician jobs:
  • Maintained a log of problems to ensure future maximum time management for recurring problem service repairs.

Show More

10. Service Calls

high Demand
Here's how Service Calls is used in Service And Repair Technician jobs:
  • Maintained a running inventory, repaired pressure washers, on the farm service calls, and building maintenance.
  • Frequent service calls to repair PC based automation equipment or to re-engineer products for special applications.
  • Receive service calls from dispatch, determine problem and discuss with customer for formal repair request.
  • Perform service calls to evaluate equipment malfunction, order parts and perform repairs and maintenance.
  • Enter data for 20-25 field technicians to ensure service calls were scheduled effectively and efficiently.
  • Participated in internal and customer design reviews, installations, and service calls when needed.
  • Service calls on anything related to anything dealing with doors, windows and glass.
  • Performed trouble shooting of mechanical and electrical systems along with in home service calls.
  • Perform Break/Fix service calls to various dell systems for clients in surrounding areas.
  • Install and repair garage doors, service calls, sales representative and customer service
  • Schedule up to 40 + Installation and repair service calls per week.
  • Field service calls solicit information about problem, develop work order.
  • Respond to service calls for all equipment previously mentioned.
  • Responded to customers' service calls and complaints.
  • Scheduled service calls, maintenance and calibrations.
  • Complete service calls citywide repairing vacuum breakers and related sprinkler equipment.
  • Perform service calls to customers home to troubleshoot the owners television and discuss options on repair cost.
  • Repair and Service Coordinator (3 years) Process and schedule all repairs and field service calls.
  • Provide inspections and clean machines and make repairs via service calls for rbroken down machines.
  • Executed on the road service calls to various customers in the tri-state and surrounding areas.

Show More

11. Test Procedures

high Demand
Here's how Test Procedures is used in Service And Repair Technician jobs:
  • Created new repair/test procedures and gain acceptance from Quality and Technology for their approval as required.
  • Write detail service reports for customer's repaired item as well as reporting test procedures.
  • Helped develop test procedures for pumps, motors, and proportional valves.
  • Assisted in documenting and revising assembly and test procedures.
  • Created and wrote test procedures for product databases.
  • Create Test procedures for Analyzers.

Show More

12. Diagnostic Tools

high Demand
Here's how Diagnostic Tools is used in Service And Repair Technician jobs:
  • Implemented diagnostic tools within RX to aid problem solving as well as escalating to next tier if required.
  • Utilized a range of electronic diagnostic tools to assess root causes and expedite repairs.
  • Use of electrical and mechanical diagnostic tools.
  • Diagnose mechanical, hardware, software and systems failures using established procedures and diagnostic tools.
  • Identified and solved technical issues with a variety of diagnostic tools.

Show More

13. Component Level

high Demand
Here's how Component Level is used in Service And Repair Technician jobs:
  • Complete scripted testing procedure to isolate failure to sub-assembly and/or component level.
  • Performed troubleshooting of computer network systems down to component level.
  • Perform diagnostic, repair and customer support for Apple devices, including some component level repair and micro-soldering.
  • Tested, troubleshot and repaired all analog and digital Customer units at component level.
  • Test and Troubleshoot electronic, mechanical and RF assemblies to the component level.
  • Repair and Test Folsom Research Video Processing equipment to component level.
  • Perform failure mode analysis to component level on all products.
  • Diagnosed, tested and repaired units to component level.
  • Performed failure analysis on all field returned units Troubleshoot electronic circuits to component level.
  • Repair to the component level of industrial analog and digital controls (AC Inverters & DC drives).
  • Repaired portable Commercial, Professional and Astro type radios to the component level for customers.
  • Surface mount rework and repair to component level [ ] of electronic assemblies.

Show More

14. Hvac

high Demand
Here's how Hvac is used in Service And Repair Technician jobs:
  • Repaired HVAC commercial and domestic refrigeration units.
  • Repaired HVAC refrigeration systems, walk-in coolers/freezers, and other types of food service equipment.
  • Keep up to date on new developments and trends in the HVAC field.
  • Installed, maintained, and repaired industrial, commercial and residential HVAC equipment.
  • Service and repair all types of HVAC equipment including residential and commercial.
  • Coordinated with homeowners for repairs or replacement of HVAC unit.
  • Oversee daily operations of HVAC residential / commercial service.
  • General Building Maintenance: Plumbing, HVAC, Electrical.
  • Service and maintenance all major commercial HVACR Systems.
  • Mentor and supervise residential HVAC field staff.
  • Assist on HVAC service & installation work orders with Mr. Yan.

Show More

15. Internet

average Demand
Here's how Internet is used in Service And Repair Technician jobs:
  • Service and repair * Cable/Internet/Phone Installer
  • Analyze all aspects of hardware or software issues and synchronize cable, Internet or phone service to optimize customer experience.
  • Assisted in the designs of an intranet database with the use of windows 2000 Server Internet Web features and FrontPage.
  • Changed or corrected provisioning for WAN connections quickly, improving call handle time for Internet Business Repair department.
  • Assisted customers with technical/service repair for internet, phone lines, and cable television
  • Installed /configured business /home wireless internet, KVM and dual monitor setups.
  • Set up new residential and business telephone and internet accounts.
  • Received on-the-job training for cable internet service and networking.
  • Provided business customers and Internet Service resellers' technical support in call center environment.
  • Install and repair internet, phone for Brighthouse Cable Television.

Show More

16. Hand Tools

average Demand
Here's how Hand Tools is used in Service And Repair Technician jobs:
  • Use of voltmeter and hand tools in the diagnosis of power tools in the repair department.
  • Used test meters and hand tools to make sure that new and repaired devices worked correctly.
  • Use test equipment, measuring devices, meters, hand tools and power tools.
  • Use of multiple power and hand tools along with pneumatic and hydraulic jacking systems.
  • Operated precision measuring instruments, hand tools and electrical testing devices.
  • Powered up electrical 240VAC AND 48VDC connections using hand tools.
  • Provide your own hand tools for repair work.
  • Skilled with all gauges, wrenches, presses, soldering, air and hand tools.
  • Install door frames, rails, electric door openers and closers, using power tools and hand tools.
  • Operated hand tools, drill presses Maintained logs, lists and files and promptly completed all necessary paperwork.

Show More

17. Setup

average Demand
Here's how Setup is used in Service And Repair Technician jobs:
  • Deploy setup office equipment with approved configuration to hardware and software install.
  • Preformed End-User system setup and installation for both Residential and Small Business that included the setup of DSL/Cable network routers.
  • Instructed personnel on the setup, repair, and test area for the recall and repair of 55,000 NEC laptops.
  • Service mode alignments, setup, updates and testing of electronics.
  • Conducted DSL network installation and repair including computer and router setup.
  • Operated cable and winch setups for lowering of caskets.
  • Configured and setup new customer system purchases.
  • Diagnosed and repaired any and all Hardware/Software/Network issues for our customers Performed in-field repairs and basic network setup for small businesses
  • Scheduled appointments on/off site to setup or repair customers equipment.

Show More

18. Diagnosis

average Demand
Here's how Diagnosis is used in Service And Repair Technician jobs:
  • Experience in diagnosis and repair of Desktop/Laptop computers and their associated peripherals.
  • Utilized laptop and cell phone for equipment software upgrades, diagnosis and repair.
  • Talk to, and explain repairs and diagnosis to customers if needed.
  • Flow and heat transfer diagnosis and repair.
  • Composed written reports of data collected from patient evaluation and presented to department chief for thorough analysis of patient diagnosis.
  • Troubleshooted equipment wiring harnesses using technical manuals and schematic drawings to diagnosis and isolate faults and effect repairs.

Show More

19. Cell Phones

average Demand
Here's how Cell Phones is used in Service And Repair Technician jobs:
  • Handled, repaired, refurbished, and cleaned cell phones and other products associated with consumer electronics.
  • Repaired and reprogrammed Cell Phones, Air Cards, Laptops and Tablets.
  • Created network tickets on all defective cell phones for service technician.
  • Repair cell phones, Troubleshoot cell phone issues.
  • Repaired customer cell phones and smart phones.
  • Provide customer service Repair different cell phones
  • Fred Keip* Performed repairs for cell phones and two-way radios* Handled insurance and factory direct repairs.
  • Inspected, repaired, and replaced damaged Sprint/Nextel cell phones.
  • Advanced technical and troubleshooting skills, which includes comfortably handling, disassembly, and reassembly of all cell phones).

Show More

20. Inventory Control

average Demand
Here's how Inventory Control is used in Service And Repair Technician jobs:
  • Inventory control management, communicating, coordinating, restocking and purchase requirements for the Retail Store Manager to area Logistic Managers.
  • Maintained proper inventory controls, facilitates inventory transactions and maintains compliance.
  • Repair Truck and Trailers * General Maintenance for Multiple Makes and Models of Vehicles * Customer Service * Inventory Control
  • Managed all aspects of accounts payable, accounts receivable, inventory control, and customer and employee relations.
  • Inventory control and awareness of all items present in the warehouse and converter preparation area.
  • Maintained inventory control of tools, installation equipment, and repair parts.
  • Place orders, inventory control of the facility.
  • Inventory control of parts used and sold.
  • Manage inventory control and loss prevention.
  • Maintained inventory control of store stock.
  • inventory control / stockroom experience - soldering certified per military spec.

Show More

21. Hardware Issues

average Demand
Here's how Hardware Issues is used in Service And Repair Technician jobs:
  • Promoted and educated customers regarding advanced devices; troubleshot hardware issues and recommended options in order to resolve customer issues.
  • Exchanged defective cellular devices for similar models Identified hardware issues and returned to manufacturers Performed software upgrades and accessory sales
  • Disassembled devices daily troubleshooting hardware issues and replacing hardware components when and where required.
  • Provided assistance to client base, including troubleshooting terminal/printer problems, resolved hardware issues, and built terminal files for downloads.
  • Needed to be knowledgeable and up to date on trending and known software, firmware and hardware issues from different manufacturers.
  • Diagnosed and trouble-shot a variety software and hardware issues for both Mac and PC and multiple operating systems.

Show More

22. Customer Relations

average Demand
Here's how Customer Relations is used in Service And Repair Technician jobs:
  • Manage customer relations and updates for customer planning requirements.
  • Maintained customer relations with past, present and future clients
  • Pole Climbing and good customer relations.
  • Established long-term customer relationships through prompt and courteous service.
  • Involved in daily contact with customers to troubleshoot and resolve problems pertaining to service- related matters while maintaining excellent customer relations.
  • Followed accepted maintenance procedures and developed systems knowledge to address individual customer needs while maintaining positive and effective customer relationships.

Show More

23. Circuit Boards

average Demand
Here's how Circuit Boards is used in Service And Repair Technician jobs:
  • Designed several circuit boards to aid in project implementation, including a doctor registry system for clinic application.
  • Updated existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Handle circuit boards and surface mount electrical components in accordance to ESD standards.
  • Repaired circuit boards for the Spectrum Analyzer and Arbitrary Waveform Generator lines.
  • Worked on air samplers Troubleshoot circuit boards pneumatic equipment.
  • Rework circuit boards, wires, and harnesses.

Show More

24. Trouble Tickets

average Demand
Here's how Trouble Tickets is used in Service And Repair Technician jobs:
  • Coordinated resolution of trouble tickets with other departments.
  • Filled out trouble tickets and dispatched the technicians when issues couldn't be resolved over the phone.
  • Responded to billing inquiries, entering, referring, and closing trouble tickets.
  • Edit all aspects of trouble tickets assigned to the work zone.
  • Keep an eye on trouble tickets for FAA or TSP coded, and make reports to FCC when applicable.
  • Filled out work orders, trouble tickets, and other associated paperwork in a timely manner.

Show More

25. Parts Inventory

average Demand
Here's how Parts Inventory is used in Service And Repair Technician jobs:
  • Maintained adequate bench parts inventory to ensure constant movement of failed parts.
  • Maintain spare and parts inventory in van for multiple customer environment.
  • Ordered all required parts and maintained a fairly large parts inventory.
  • Experience with parts inventory management and control.
  • Maintained service van repair parts inventory.
  • Order and control parts inventory.

Show More

26. Apple

average Demand
Here's how Apple is used in Service And Repair Technician jobs:
  • Performed hardware, firmware and software upgrades on PC and Apple based computers.
  • Experience with Windows and Apple desktop operating systems and various software programs.
  • Repair Android & Apple devices (phones/tables).
  • Provided Maintenance for Virus, Spam ware and Adware for Microsoft OS and Apple OS.
  • Diagnosed hardware/software Refurbished used units for resale Worked with customers daily Placed parts orders with Apple
  • Assisted Apple customers with technical products using defined problem solving methodology.

Show More

27. New Equipment

average Demand
Here's how New Equipment is used in Service And Repair Technician jobs:
  • Required to assembled new equipment and test run used units on a daily basis.
  • Installed, aligned and balanced new equipment.
  • Installed new equipment on existing machinery in customers packaging plant.Repaired equipment on site if it was considered an emergency.
  • Prepare for new equipment commissioning and repairs by examining equipment, anticipating difficulties, gathering materials, and coordinating on-site work.
  • Traveled extensively nationally and internationally for on-site installations of new equipment and troubleshooting of customer's equipment in the field.
  • Installed new equipment and explained operation and routine maintenance protocols to customers to ensure optimal use and performance.

Show More

28. Medical Equipment

average Demand
Here's how Medical Equipment is used in Service And Repair Technician jobs:
  • Complete inventory control of all Durable Medical Equipment on hand in company inventory.
  • Deliver durable medical equipment and oxygen to customers' homes.
  • Sanitize and clean medical equipment and chairs within warehouse.
  • Programmed medical equipment (i.e.
  • Check electrical outlet for power and proper ground when delivering electrically powered Home medical equipment, in addition to observing entire.
  • Ordered, Received, and Delivered durable medical equipment Fixed and serviced medical equipment Scheduled and dispatched all service calls

Show More

29. Company Vehicle

average Demand
Here's how Company Vehicle is used in Service And Repair Technician jobs:
  • Maintained company vehicle and managed spare parts inventory.
  • Maintained laptop computer for downloading and executing daily route and customer quota, customers, and company vehicle with inventory.
  • Practice safe and effective use of hand tools, test equipment and company vehicle.
  • Drive company vehicle and keep it well organized for ease of use.
  • Maintained several hundred parts for inventory and responsible for a company vehicle.
  • Operate company vehicles to make repairs and deliveries as need.
  • Utilized the company vehicle in a highly professional manner.
  • Maintained company vehicle in good standings.
  • Drive company vehicles to locations in a timely fashion, as well as delivering and setting up new jobs.

Show More

30. Cellular Devices

low Demand
Here's how Cellular Devices is used in Service And Repair Technician jobs:
  • Troubleshooted and repaired cellular devices.
  • Repair and replace cellular devices, customer service, customer device upgrade and sales

Show More

31. Samsung

low Demand
Here's how Samsung is used in Service And Repair Technician jobs:
  • Specialized in Samsung technologies i.e.
  • Repaired a variety of cellphones such as, Iphones, Ipads, Samsung, HTC, and Droid.
  • Repaired a variety of phones suchas, Iphones, Ipads, Samsung, HTC and Droid.
  • Repair and diagnose flat screen televisions on Sony, Panasonic, LG and Samsung models in the Richmond to Arlington areas.
  • Serviced all top manufacturers including but not limited to Bosch, GE, Whirlpool, LG, Samsung, and Subzero-Wolf.
  • Major brands supported Samsung (first 3 years exclusively) and later LG appliances, Panasonic, Sharp and Toshiba.

Show More

32. DSL

low Demand
Here's how DSL is used in Service And Repair Technician jobs:
  • Tested and remotely repaired Layer 1-3 network data lines for T1 and EoC/SDSL lines using OSI model.
  • Install and repair Business and residential phone and DSL over copper pair.
  • Supported existing and new Integra customers by serving as the primary repair manager for voice and DSL issues.
  • Installed and repaired telephone, DSL, and Uverse.
  • repair of telephone systems, DSL, inside wiring, outside plant, PBX & hi-cap Circuits.
  • Supported customers with technical issues and initially installing DSL equipment, proactively resolving issues, and ensuring customer satisfaction.

Show More

33. AC

low Demand
Here's how AC is used in Service And Repair Technician jobs:
  • Ensured the repaired units were correctly assembled and repaired correctly in accordance to customer and engineering specifications.
  • Identify timely solutions to customer issues to deescalate disgruntled clients and ensure their overall satisfaction.
  • Helped educate customers on technical solutions by replacing technical jargon with more understandable terms.
  • Diagnosed problems and performed necessary repairs to insure customer satisfaction and maintain service standards.
  • Saved the technical company thousands of dollars in replacement revenue and maximized customer retention.
  • Tested/diagnosed and repaired mobile units; performed quality control; maintained and tracked inventory.
  • Performed diverse service activities including hands-on maintenance, technical support, and troubleshooting.
  • Repaired and or replaced manual and automatic transmissions to include Allison and Eaton/Fuller.
  • Maintained strong oral communication between hospital personnel to diagnose and fix machines.
  • Process incoming product receiving, defective equipment returns and inventory tracking.
  • Maintained accurate parts inventory and communicated with purchasing department parts needed.
  • Recommend and perform maintenance work per manufacturer specifications.
  • Replaced defective hardware components and installed appropriate software.
  • Perform warranty repairs that meet manufacturer standards.
  • Repair damaged equipment or replace if necessary.
  • Solidified the accuracy of soldering skills
  • Maintained high customer service placement.
  • Enter parts exchange orders, accessories orders and other sales orders as needed while working with customers and the sales department.
  • Comply with all company policies regarding safety, Good Manufacturing Practice, according to the FDA, ISO-9001, and the DoD
  • Trained in most facets of telephone company repair and installation such as fiber optics, cable repair, and home maintenance.

Show More

34. Repair Orders

low Demand
Here's how Repair Orders is used in Service And Repair Technician jobs:
  • Issue repair orders and test business phone service lines including T1 service as well as web support.
  • Completed new phone repair orders and shipped damaged phones to a central repair center.

Show More

35. LCD

low Demand
Here's how LCD is used in Service And Repair Technician jobs:
  • Repair any size and model, LCD's, LED's, and Plasma Televisions.
  • Repair hinges, keypads, microphones, LCD screens, etc.
  • Explained issues in a non-technical manner to customers, repaired laptop screens including CCFL and LCD screens.
  • Repair PID, ELCD, FID selectable detectors used for testing sample matrices.
  • Repaired cell phone LCD and digitizer glass screens.
  • Repaired mobile devices of all types Battery replacements, LCD replacements Inventory/Reporting manager

Show More

36. Heavy Equipment

low Demand
Here's how Heavy Equipment is used in Service And Repair Technician jobs:
  • Serviced automotive, trucking, and heavy equipment manufacturers.
  • Lifted and hoisted heavy equipment in a safely manner.
  • Drill water wells Repair water wells Heavy equipment operator Managed office
  • Perform rigging operations of heavy equipment, electrical maintenance and operation of special ordnance test equipment and weapons handling/lifting equipment.
  • Utilized mechanical reasoning and prior experience to more effectively repair various brands of heavy equipment and machinery.
  • Specialized in chemical cleaning and water blasting/Hydro-blast fans and cleaned tanks/operated heavy equipment for shut downs.

Show More

37. New Technicians

low Demand
Here's how New Technicians is used in Service And Repair Technician jobs:
  • Trained and mentored new technicians.
  • Travel to different stores an train new technicians, as well as retrain older technicians.
  • Assist in training new technicians in company procedures/processes.
  • Trained and Provided Technical support to new Technicians.
  • Train new technicians on repairs, procedures and process flow documentation.
  • Mentored new technicians on technical procedures, laws and regulatory guidance.

Show More

38. LG

low Demand
Here's how LG is used in Service And Repair Technician jobs:
  • Maintained warranty records for devices in Oracle and Pilgrim.
  • Operated forklift and JLG as regular part of duties
  • Diagnose and Repair/Replace all hardware related to Apple, Samsung, LG, HTC, and Windows electronic devices.
  • Diagnosed and repaired Nextel Motorola Units as well as Sprint, Nokia, Samsung, Sanyo, LG devises.
  • Repair a variety of different handsets including Blackberry, HTC, Samsung, LG, and Motorola units.

Show More

39. ATM

low Demand
Here's how ATM is used in Service And Repair Technician jobs:
  • Created an atmosphere that inspires employees to strive for excellence.
  • Service call technician and repair of NCR ATM's.
  • Train business owner s proper usage of ATM.
  • Diagnosed and repaired inoperative ATM machine printers
  • Service and repair ATM equipment including NCR, Hyosung and Triton.
  • Maintained and repaired ATMs in banks and different locations in the Local area from Hampton to Williamsburg to Sluda VA.

Show More

40. Customer Base

low Demand
Here's how Customer Base is used in Service And Repair Technician jobs:
  • Provided Advanced Replacement (Returned Material Authorization system) and depot repair services in support of installed customer base.
  • Managed a customer base of approximately 120.
  • Created and maintained a customer base.

Show More

41. Wireless Devices

low Demand
Here's how Wireless Devices is used in Service And Repair Technician jobs:
  • Provided end user wireless solutions related to equipment complications, operations, maintenance and repair of wireless devices.
  • Lead Motorola, Palm and Blackberry line to refurbish and repair wireless devices.
  • Explain feature and benefits of wireless devices making recommendations based on customer needs.
  • Performed remote, on-site servicing and repair of wireless devices.
  • Trained customers on proper use of wireless devices.
  • Diagnose and repair customer's wireless devices.

Show More

42. RMA

low Demand
Here's how RMA is used in Service And Repair Technician jobs:
  • Diagnosed equipment by using information provided by the customer, retrieving error codes and visually inspecting components.
  • Provide all pertinent information to customers and documents using several systems to ensure first contact resolution.
  • Provided quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Communicated safety-related information to senior staff, peers and subordinates.
  • Maintained customer confidence by keeping service information confidential.
  • Handled sensitive information for processing new accounts.
  • Enter failure information into tracking database.
  • Monitored and evaluated worker performance.
  • Maintained 40 units per month service rate, performed component level troubleshooting and repair, and contacted customers for additional failure information
  • Worked temporarily as optical printer, support runner, & photo cutter/packager of portraits prior to permanent hire in 2007.
  • Performed section repairs on large off road tires, including removing and replacing damaged materials to make a semi-permanent repair.
  • Introduced training programs that enhanced employee performance and helped build a motivated workforce and to deliver quality customer service.
  • Uphold sprint technical service and repair policy in relation to security, customer information and misuse of company property.
  • Establish and implement Output Per Hour metrics in order to meet/exceed client service-level agreement & monitor team performance.
  • Assessed customer products and made recommendations to improve safety, increase productivity, enhance performance and reduce costs.
  • Receive firearm from person or organization, submit required information in Oracle database and prepare for service technician.
  • Achieved service goals and performance requirements through accurate diagnosis, repair, and processing of Sprint devices.
  • Top rate performance and service, regularly exceeded company quota and scoring top marks on customer surveys.
  • Advised the clients about ways to operate the equipment effectively to ensure its optimal performance.
  • Enter repair information (such as parts used, calibrated devices used, etc.)

Show More

43. PCS

low Demand
Here's how PCS is used in Service And Repair Technician jobs:
  • Diagnosed hard and software issues on customers' PCs.
  • Assist customers with technical issues concerning Sprint PCS devices.
  • Sprint Pcs - Sprint (Coorporate ) Wireless Consultant / Sales Representative Served as sales floor leader .
  • General troubleshooting and repair Servicing printers Staging and deploying PCs Computer Hardware Repair Screen replacement OS configuration General hardware and software maintenance
  • Analyze performance metrics on servers and PCs running Windows operating systems and assist in fine-tuning and improving resource utilization.
  • Enabled smooth migrations through proficient installation of PCs, leading successful technical transitions with minimal business disruption.

Show More

44. Oil Changes

low Demand
Here's how Oil Changes is used in Service And Repair Technician jobs:
  • Oil changes, Tires, Accessories, customer service, stocking, cleaning.
  • Performed oil changes and tire rotations/replacements.
  • Performed service and maintenance duties, taking care of oil changes, tune-ups, brake changes, engine removal and installation.
  • Job duties : at lube stop we were responsible for vehicle maintenance, light care, oil changes and tire rotation.
  • Fix and change tires and rims, oil changes, assist with numerous other mechanical, customer service and sales responsibilities.
  • General automotive maintenance, electrical systems, alignments, wheels and tires, oil changes, transmission and coolant exchanges, suspension

Show More

45. Electronic Devices

low Demand
Here's how Electronic Devices is used in Service And Repair Technician jobs:
  • Used electronic devices to properly fill out invoices, part requests, and run credit card payments in the field.
  • Test, troubleshoot and repair Personal Electronic Devices (Apple, Windows, Samsung, etc., products).
  • Appointed to train new repair technicians on hardware and software repair of mobile electronic devices.
  • Replaced pumps, valves, fittings, air/water/product lines, electromechanical motors and electronic devices.
  • Test, troubleshoot and repair of ruggedized explosion-proof handhelds & other electronic devices.
  • Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops/game systems etc.

Show More

46. Customer Equipment

low Demand
Here's how Customer Equipment is used in Service And Repair Technician jobs:
  • Maintain parts inventory to meet the needs of the customer equipment base, Sell customer replaceable parts and supplies.
  • Service of STI customer equipment including 4d probes, T probes, & Lap probes.
  • Perform troubleshooting and repair of customer equipment including PCs, laptops and cell phones.
  • Upgraded software and handled all repair requests for customer equipment.

Show More

47. Company Policies

low Demand
Here's how Company Policies is used in Service And Repair Technician jobs:
  • Continue to advance job skills and learn company policies and procedures
  • Interpreted company policies for workers and enforced safety regulations.
  • Performed store audit and assisted upper management with ensuring that the business was following company policies and procedures properly.
  • Implemented company policies, technical procedures, security and reporting standards.
  • Utilized company policies regarding EMS and IVR systems to comply with any and all client policies and specifications.
  • Installed appliances according to the company policies and procedures.

Show More

48. POS

low Demand
Here's how POS is used in Service And Repair Technician jobs:
  • Experience in warehouse management/supervisory positions.
  • Position required the ability to read/interpret equipment schematics to ensure repairs and installation complied with manufacturer specifications and quality expectations.
  • Collaborated with various departments and personnel, providing the best possible experience in resolving customer challenges and opportunities.
  • Assigned responsibility by corporate acquisition team for technical assessment of companies for possible purchase
  • Promoted from manufacturing to Warranty/Repair technician position due to achievement in production.
  • Provided outstanding customer service and maintained a positive relationship with all customers.
  • Determine resources needed and alert parties involved, establish positive collaboration.
  • Performed diagnostics on malfunctioning compressors, determining possible causes for malfunctions.
  • Helped drive that locations rank to 2nd place in the district, and maintained that position until separation from the company.
  • Started at entry level and climbed to the lead repair position in 4 months and have operated at this capacity since.
  • Resolve any customer issues and change any negative experience into a positive experience in order to keep customers coming back.
  • Filled in as acting supervisor for approximately 4 months during an illness, performing vital aspects of this position.
  • Assisted manager with daily operations (Shipping and receiving packages, cash deposits, preparing for audits).
  • Provide top of the line customer service experience with a positive approachable attitude and always willingness to help.
  • Point of sale (POS) equipment including credit card machines, scanners, registers and scales.
  • Performed the maintenance of the tire machine by inspecting for worn parts that pose a hazard.
  • Prepared receipt of inventory, and issued documents for fuels and cryogenic products for accounting purposes.
  • Resolve any issues the customer is having and defuse and situations as smoothly as possible.
  • Positioned, aligned, adjusted work pieces and electrical parts to facilitate wiring or assembly.
  • Close center and count safe cash, completing the bank deposit in the evening.

Show More

49. PCB

low Demand
Here's how PCB is used in Service And Repair Technician jobs:
  • Required to test troubleshoot and repair a variety of PCB's.
  • Trained and supervised new employees that are responsible for troubleshooting & repairing PCBs.
  • Replace wire harness, PCB, components, IC's, etc.)
  • Diagnose and repairing defective assembly PCB of telemarketing product.
  • Repair PCB products following operating specifications.
  • Group Leader, ability to train other employees for PCB soldering and lifted pads repairs.

Show More

20 Most Common Skill for a Service And Repair Technician

Service Department18.1%
Trouble Shooting10.6%
Customer Service8.3%
Technical Support7.3%
Preventative Maintenance6.4%
Computer Hardware5.5%
Phone Calls4.4%
Electrical Systems4%

Typical Skill-Sets Required For A Service And Repair Technician

RankSkillPercentage of ResumesPercentage
1
1
Service Department
Service Department
13.9%
13.9%
2
2
Trouble Shooting
Trouble Shooting
8.2%
8.2%
3
3
Customer Service
Customer Service
6.4%
6.4%
4
4
Technical Support
Technical Support
5.6%
5.6%
5
5
Preventative Maintenance
Preventative Maintenance
4.9%
4.9%
6
6
Computer Hardware
Computer Hardware
4.2%
4.2%
7
7
Phone Calls
Phone Calls
3.4%
3.4%
8
8
Electrical Systems
Electrical Systems
3.1%
3.1%
9
9
Service Repairs
Service Repairs
3.1%
3.1%
10
10
Service Calls
Service Calls
2.8%
2.8%
11
11
Test Procedures
Test Procedures
2.7%
2.7%
12
12
Diagnostic Tools
Diagnostic Tools
2.6%
2.6%
13
13
Component Level
Component Level
2.5%
2.5%
14
14
Hvac
Hvac
2.1%
2.1%
15
15
Internet
Internet
2.1%
2.1%
16
16
Hand Tools
Hand Tools
2%
2%
17
17
Setup
Setup
1.9%
1.9%
18
18
Diagnosis
Diagnosis
1.9%
1.9%
19
19
Cell Phones
Cell Phones
1.9%
1.9%
20
20
Inventory Control
Inventory Control
1.6%
1.6%
21
21
Hardware Issues
Hardware Issues
1.2%
1.2%
22
22
Customer Relations
Customer Relations
1.2%
1.2%
23
23
Circuit Boards
Circuit Boards
1.2%
1.2%
24
24
Trouble Tickets
Trouble Tickets
1.2%
1.2%
25
25
Parts Inventory
Parts Inventory
1.2%
1.2%
26
26
Apple
Apple
1.1%
1.1%
27
27
New Equipment
New Equipment
0.9%
0.9%
28
28
Medical Equipment
Medical Equipment
0.9%
0.9%
29
29
Company Vehicle
Company Vehicle
0.9%
0.9%
30
30
Cellular Devices
Cellular Devices
0.9%
0.9%
31
31
Samsung
Samsung
0.8%
0.8%
32
32
DSL
DSL
0.8%
0.8%
33
33
AC
AC
0.8%
0.8%
34
34
Repair Orders
Repair Orders
0.8%
0.8%
35
35
LCD
LCD
0.8%
0.8%
36
36
Heavy Equipment
Heavy Equipment
0.7%
0.7%
37
37
New Technicians
New Technicians
0.7%
0.7%
38
38
LG
LG
0.6%
0.6%
39
39
ATM
ATM
0.6%
0.6%
40
40
Customer Base
Customer Base
0.6%
0.6%
41
41
Wireless Devices
Wireless Devices
0.6%
0.6%
42
42
RMA
RMA
0.6%
0.6%
43
43
PCS
PCS
0.6%
0.6%
44
44
Oil Changes
Oil Changes
0.6%
0.6%
45
45
Electronic Devices
Electronic Devices
0.6%
0.6%
46
46
Customer Equipment
Customer Equipment
0.6%
0.6%
47
47
Company Policies
Company Policies
0.6%
0.6%
48
48
POS
POS
0.5%
0.5%
49
49
PCB
PCB
0.5%
0.5%

36,043 Service And Repair Technician Jobs

Where do you want to work?