Service assistant jobs in Arlington, VA

Responsibilities: Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures. Help maintain accurate records of all materials delivered to the site, working closely with the production team. Enter and verify cost information in the SAP system as directed. Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price). Communicate regularly with operational staff, finance team members, and suppliers as required. Assist in processing invoices, credit notes, and rebates after confirmation with the production team. Work with the supply chain team to help resolve any differences due to supplier errors. Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff. Help ensure suppliers are paid on time by completing assigned tasks promptly. Required Skills Essential: Rigorous and detail-oriented Good organizational skills to meet key deadlines Ability to maintain positive relationships with all stakeholders Strong cross-functional communication skills Good knowledge of Excel Desirable: Financial accounting background Familiarity with SAP Experience in construction projects

Job Description: Short Description: Support Services Assistant Driver's License Required Candidates local to DMV only Complete Description:Duties:The position is located in the client and works under the close general supervision of the Director, Office of Support Service Division and the team leader. The incumbent will provide a variety of support services including (but not limited to) property management, publishing service, supply management, mail processing and services facilities and equipment maintenance and transportation services. DUTIES AND RESPONSIBILITIESArranges for and provides transportation services to designated staff for essential government business. Ensures that vehicles are clean and prepared for use at all times;Processes agency mail and special packages including receipts, inter-agency routing of courier packages, processing outbound mail by metering or applying postage and deliveries to the US Post Office as required. Provides periodic reports as required.Arranges for such services as printing, publication delivery, in-house reproduction; procurement of general office supplies, distribution and maintenance of stock levels.Reviews stock levels and purges or disposes of items that have exceeded their useful life. Must obtain appropriate approvals before disposing of government assets as required.Compiles and distributes statistical data, maintain service records and receipts; analyze equipment usage and project the needs of equipment and supplies, preparing reports as needed.Maintain inventory of and appropriate levels of all equipment and supplies as required.Maintains records on the possession of administrative property and transportation equipment, government vehicles and disposal of excess property. Skills Matrix:· Experience in inventory control. Required · Detail-oriented/Organized. Required · Valid Driver's License. Required Flexible work from home options available. Compensation: $28.00 - $31.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Full-time Description The Medical Services Assistant provides administrative and clinical support within the Medical Office, ensuring the smooth coordination of employee medical examinations and the accurate handling of medical records and diagnostic information. This role supports WMATA's employee health compliance program by maintaining confidentiality, accuracy, and operational efficiency in all medical service activities. Key responsibilities include safeguarding the confidentiality of all employee and applicant files, records, and communications both verbally and in writing. The Medical Services Assistant coordinates the scheduling of required medical examinations for employees across divisions and departments, ensuring timely completion and compliance with WMATA health standards. The role prepares electrocardiogram (EKG), spirometry, and X-ray results for review and interpretation by licensed physicians. The Medical Services Assistant ensures that all specimens are properly labeled, documented, and compliant with chain-of-custody requirements, maintaining the accuracy and traceability of all medical testing procedures. Additional responsibilities include monitoring and maintaining medical equipment to ensure all instruments are in proper working condition, as well as performing basic adjustments and troubleshooting in cases of minor malfunctions. This position requires strong organizational skills, attention to detail, experience in a medical office, and a commitment to confidentiality and patient care. The Medical Services Assistant plays a crucial role in upholding the integrity, efficiency, and professionalism of WMATA's medical and occupational health operations. Requirements Associate Degree in Allied Health Sciences or completion of 2 years of collegiate level work in Allied Health Sciences from an accredited institution or completion of a certified medical assistant training program.Certified status or eligible at a minimal level D BAT (Breath Alcohol Testing) certification is required. Entry Level, One (1) year of experience in a medical office setting. Company Profile Volanno is a certified woman-owned small business headquartered in Washington, DC. As an IT solution provider, our services include custom software development, program management, and advanced data analytics. From scoping and defining to implementation and support, we are ready to support our clients' needs at any stage of development in designing and building solutions that prepare them for the future. It is the policy of Volanno to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Volanno will provide reasonable accommodations for qualified individuals with disabilities.

Responsibilities & Qualifications TekSynap is seeking a IT Service Support Specialist to provide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, and assisting with onboarding and adoption of IT tools. RESPONSIBILITIES * Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. * Manage tickets, perform troubleshooting, and escalate as needed. * Support onboarding and training of end users. * Provide customer-focused service to U.S., partner, and FMS stakeholders. REQUIRED QUALIFICATIONS * Associate's degree (Bachelor's preferred) in IT or related. * 3+ years helpdesk or IT service support experience. * Proficiency with ITSM tools (ServiceNow, Remedy). * Strong customer service and troubleshooting skills. * DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). * Active Secret clearance (Top Secret/SAP preferred).) COMPETENCIES * Helpdesk / ITSM systems (ServiceNow, Remedy) * Tier 1/2 troubleshooting (Windows, Linux, networks) * Customer service & user training * Ticket management & escalation procedures * Knowledge base maintenance and documentation Overview We are seeking a IT Service Support Specialist to join our team at the F-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Arlington, VA * Type of environment: Office * Noise level: Low * Work schedule: On-site * Amount of Travel: Minimal (5%); primary presence required in Arlington, VA for user support. Limited travel for surge user training or deployment activities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Clearance requirement: Active Secret clearance (Top Secret/SAP preferred).) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

The successful candidate will provide 0.25 FTE of Program Control and BFM support directly to IWS 2.0's International Portfolio Manager within the PEO IWS 2.0 Above Water Sensors & Lasers Directorate. Primarily providing DoN FMS budget support and must have strong understanding of and the ability to understand and communicate effectively with Subject Matter Experts (SMEs) across all levels of government and industry, Principal Assistant Program Managers (PAPMs) and Assistant Program Managers (APMs). Specific responsibilities include: Support all phases of the DoD Planning Programming Budgeting and Execution (PPBE) process with primary focus on FMS transactions Develop and update programmatic briefings Develop, distribute, compile, review, and track annual/monthly planning and budget documentation Develop what-if scenarios and provide recommendations to meet budget requirements Utilize and develop tools to add efficiency, provide insight, and enhance manageability to Program Control processes Knowledge, Skills and/or Abilities: Possess or meet eligibility for DOD SECRET security clearance 1+ year of experience including demonstrated understanding of DoN FMS transactions Preferred Qualifications Bachelor's degree Existing Navy FlankSpeed account and access to DoN financial systems, such as ERP and NEPS

Job Description For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. SUMMARY STATEMENT OF POSITION: The PSAP Liaison operates under the direction of the Director of Virginia Programs in Crisis Services. The PSAP Liaison provides in person training, support, and guidance in partnership with Region 2 Regional Projects, CSB's and Public Safety to enhance and oversee Marcus Alert Implementation in relationship to the Regional Crisis Call Center. PRIMARY DUTIES: Provide in-person and virtual training's, meetings, and engagements related to Marcus Alert in the Region 2 Community. Provide in-person and virtual support and consultation with regional PSAP's for implementation of Marcus Alert and ongoing support to enhance the use of the Marcus Alert initiatives in Region 2. Provide quarterly training to improve the skills of crisis workers in areas such as Marcus Alert Triage, Mobile Crisis Response assessment, Virginia Crisis Connect usage, and services related to the regional CSBs. Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center and in consultation with Regional Partners. QUALIFICATIONS: Master's degree in psychology, social work, rehabilitation counseling, or related field. License in Virginia preferred. Crisis mental health experience required. Excellent written, oral, interpersonal, and presentation communication skills. Self-starter: Ability to work independently as well as part of a team, and well organized. Possess knowledge and skill in computer procedures relevant to this position. High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders. WORK HOURS/SITE: Telework position, must be located in northern Virginia. Full-time Monday - Friday, day shift Must be willing to provide in-person training and support regularly. EXPECTATIONS REGARDING QUALITY OF WORK: Documentation is clear, concise, and submitted in the correct format. Communication is clear, professional, and demonstrates knowledge of evidence-based person-centered practices. Provide effective skill teaching to address different learning styles. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming Job Posted by ApplicantPro

Howard County: Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. Howard County Government: Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) - the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking. What are we looking for? We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations. What you'll like most about working at Howard County Government: * We are committed to workplace excellence in every area of County government. * We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged! * We offer competitive compensation and great benefits including medical, retirement, and wellness programs. * As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work. POSITION SUMMARY: This is an advanced professional level administrative and technical position managing the Bureau of Facilities General Services Division with responsibility for the Custodial Services Program, Security Services Program, Contract Development/Administration and multiple administrative functions of the Bureau of Facilities, including bureau level human resource administration. The position is multi-faceted and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations. CLASS DESCRIPTION: Performs advanced administrative work, which may include supervisory responsibilities, under supervision from an administrative superior. As directed, assists in the overall management of the human resources program and directly supervises one or more major functional activities such as benefits and records administration, classification and pay, or recruitment and selection. The position is multi-faceted and requires extensive operational knowledge of building cleaning requirements; building security; staff supervision; contract management; budget development and management; thorough knowledge of services and material requirements for governmental/commercial building operations and the skills and ability to develop detailed scope of work and contract specifications to obtain professional and trades services and materials in support of operational divisions within the Bureau of Facilities, ongoing contract management functions to include continuous spend tracking, renewals and preparation for replacement and rebidding efforts. Thorough knowledge of human resource processes and advanced administrative practices relative to bureau operations. This position is in the Classified Service, after completion of a probationary period. Building Cleaning Services: * Lead the development, implementation, and ongoing management of comprehensive cleaning service programs for all Howard County owned and operated buildings. * Oversee and manage contracted cleaning operations for routine, non-routine and specialty cleaning services across County-owned and leased buildings currently totaling more than one million square feet of space, 95 separate building sites and contracted staff delivering over 140,000 hours annually. * Manage janitorial supply contracts including delivery coordination, supply dispenser installation and change out processes, invoice review and material usage tracking. * Provide oversite and management for contracted building pest control services and window washing services for all County-owned and leased buildings. * Develop, monitor, and approve annual budget for custodial services, janitorial supplies, pest control, and window washing services. Building Security Services: * Direct and manage the County's building security program across ten (10) building locations, supervises a Building Security Manager, three (3) Security Zone Leaders, and twenty-five (25) Building Security Guards including both full-time employees and contingent staff, delivering more than 50,000 service hours annually. * Evaluate and recommend emerging security technologies, including hardware and software solutions, conduct cost benefit analysts, training planning, and implementation support. * Lead the development and oversight of the Building Security Services program by collaborating with Police, Fire, County Administration and building managers on security and safety policies and procedures. * Coordinate the recruitment, hiring, and long-term workforce transition efforts to shift from contingent to full-time security staff. * Develop and manage the building security operating budget. Bureau Administration/Contract Administration/Human Resources: * Develop contract specifications for service and commodity procurements to support the operational needs of the Bureau of Facilities. * Serve as the bureau liaison to the Office of Procurement and Contract Management, coordinating market research, solicitation, evaluation, and contract awards. * Manage bureau initiated contracts, including vendor performance monitoring, spend tracking, change management, and renewals. * Serve as a liaison to Facilities staff and other internal stakeholders regarding contract terms, limitations, and interpretations for approximately 110 active contracts. * Oversee bureau-level human resources functions including, preparation of personnel action forms, organizational charts, creation or revision, and the tracking of vacancies, and. and associated records management * Research and evaluate other governmental contracts for piggy-back opportunities when existing County contracts are not available. SUPERVISORY RESPONSIBILITIES: Directly supervise the Building Custodial Manager, provide direction, evaluate performance and ensure the goals of the custodial program are established and achieved. Directly supervise the Building Security Manager, provide direction, evaluate performance and ensure the goals of the building security program are established and achieved. Supervise, direct and evaluate performance of administrative staff. MINIMUM REQUIRED EDUCATION/EXPERIENCE High School diploma or GED and eight (8) years related experience or equivalent combination of education and experience. PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES: Bachelor's Degree with major course work in business or public administration, and four (4) years of progressively responsible work experience; or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary. Experience in project management, Facilities Management and/or public sector administration in a managerial capacity. Excellent communication skills; extensive supervisory experience; budget development/administration background; extensive interviewing and hiring experience and knowledge of human resource practices; intermediate skill level with Microsoft Suite including Word, Excel and PowerPoint. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an office position requiring the ability to maneuver in and around such a setting. The position may require walking, bending, stooping, and listing materials up to 25 lbs. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write job descriptions, RFP's, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Services, LLC, and our partner CIRE Business Solutions are seeking a highly motivated Fitness Center Support Specialist to provide top-tier support running a physical fitness center for our government client in Falls Church, Virginia. This position provides critical health and wellness support to the Defense Health Agency (DHA). DHA is a combat support agency delivering integrated, affordable, and high-quality health services to beneficiaries of the Department of Defense's Military Health System. The candidate shall provide day-to-day support (Monday through Friday, excluding Holidays) by operating day-to-day functions of a physical fitness center. This position requires working with other employees to open and close the fitness center, schedule fitness activities, greet customers, instruct customers on the operation of equipment, account for and arrange maintenance for gym equipment, and monitor safety protocols. Responsibilities include but are not limited to: Provide oversight of the operation of the front desk, vendors, and repair technician. Validate all participants/guests have the DHHQ Fitness Center Waiver Form completed and on file. Greeting, assisting, and providing equipment to guests and authorized users. Assist in coordinating instructors, contractors, athletic activities, and related functions throughout the year. Act as the primary point of contact to coordinate for equipment maintenance and repair when needed. Order and track necessary supplies. Coordinate, establish, and maintain communications with the volunteer fitness instructors. Create and distribute the monthly fitness center instructional class schedules. Prepare various reports for DHHQ leadership. Partner with the DHHQ Facilities Maintenance for repairs, maintenance, and general upkeep of the fitness center facility. Coordinate with facility cleaning contractors as needed. Serve as the primary help desk POC for fitness center hardware and equipment malfunctions. Monitor fitness equipment condition; track maintenance repair or replacement as appropriate. Monitor and ensure that the established goals for the fitness center facility are met and that customer service, employee surveys, employee questions and reasonable employee requests are met in a timely manner. Assist with the publicity of programs and events and assist with the delivery and placement of posters, flyers and other promotional material. Administratively support other contract functions as required. The contractor shall assist in monitoring general safety protocols for the fitness center and customer compliance to safety guidance, and report any issues, as appropriate, to the government for resolution Other Qualifications: High school diploma required. Degree or certifications in exercise physiology or fitness training a plus. 2+ years experience of relevant experience preferred. Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Strong interpersonal and communication skills a must. Ability to successfully pass a government background check. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Please Note: . Client is looking for a candidates who could fill the Night shift 12.00 AM \- 8.00 AM Wednesday \- Sunday or Day shift 4.00 PM 12.00 AM midnight Thursday \- Monday. 2 positions are required to cover Tuesday\-Saturday 2 positions are required to cover Thursday\-Sunday (4 days 10 hr shifts) Local Candidates required. Selected Candidate must be on\-site five days a week at PEB Maryland office Key Required Skills: Strong knowledge of Mainframe environment including CICS, DB2, MQ and ITM products. Position Description: Work with advanced technical principles, theories, and concepts. Challenge with working on complex technical problems and providing innovative solutions. Work with highly experienced and technical resources All other duties as assigned or directed Requirements Skills Requirements: Basic Qualifications Bachelors degree with 3+ years of experience Required Qualifications 5 or more years of technical experience with mainframe demand, capacity, and performance management 2 or more years of Tivoli Enterprise tools, DB2 and CICS region management and maintenance experience. Experience integrating new technologies with existing technologies Experience implementing technologies with enterprise\-wide impact Must be passionate about contributing to an organization focused on continuously improving consumer experiences Experience managing major projects from end to end Must be able to obtain a Public Trust Clearance Required Skills Analyze and debug CICS and WebSphere MQ series performance problems using Tivoli Enterprise Portal (TEPS), Introscope, etc. Analyze and debug WebSphere Application Server (WAS) problems including heap usage, garbage collection, CPU response, EC3 abends and backend systems. Troubleshoot other WebSphere related issues using EJES to check logs, TEPS, and Omegamon. Respond to Hot Terminal, SSA Alerts and email messages identifying problems. Identify and report Z\/OS, JES3, Top Secret and other underlying system software problems. Identify and troubleshoot CICS and database problems. Download CICS system and application dumps. Perform CICS system dump analysis and provide recommendations. Troubleshoot DB2, Oracle and IDMS problems. Demonstrate CICS programming experience using, Java, Common Business Oriented Language (COBOL), or assembly to identify and isolate problems. Upon determination and resolution of a problem, ensure that all members of the monitoring room staff, management, developers and customers are briefed on the problem, including how the problem was detected, resolution alternatives and reasoning for the course of action taken. Monitor WebSphere MQ and WebSphere Application Server (WAS) applications using various monitoring tools including Omegamon\/Omegaview, Tivoli ITCAMS, CICSplex, Introscope, Dynatrace and ABEND Aid to identify and isolate problems. Monitor more than 700 CICS regions in production, training and integration environments using various monitoring tools including Omegamon\/Omegaview, Tivoli ITCAMS, CICSplex and ABEND Aid to identify and isolate problems. Update all troubleshooting databases as needed via SMAB's internal reporting mechanism (the Greenbook) detailing event and actions taken, and opening and closing associated CAPRS tickets as requested, publicly documenting problem or resolution information. Desired Skills Maintain operating system performance parameters Performs mid\-level troubleshooting Monitor critical system resources Real\-time performance monitoring Supports operating system upgrades Review workload delay data to determine root cause and effect on system throughput Provide On\-call 7 x 24 rotation, weekend work, etc. Works through differences of opinion with others in an objective and constructive manner to achieve results while maintaining composure when dealing with difficult people and challenging situations Speaks effectively, clearly communicating thoughts in person and in writing, ideas, and information in groups and\/or in one\-on\-one discussions Demonstrates enthusiasm, concern, and a sense of urgency for issues that are important to others Actively involved in the team process by making suggestions, proposing solutions, and researching problems. 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We are hiring a WebSphere and Customer Information Control System (CICS) Troubleshooting for a long term federal government project. This role is onsite in Woodlawn, MD. Key Required Skills: Strong knowledge of Mainframe environment including CICS, DB2, MQ and ITM products. Position Description: Work with advanced technical principles, theories, and concepts. Challenge with working on complex technical problems and providing innovative solutions. Work with highly experienced and technical resources All other duties as assigned or directed Skills Requirements: Required Qualifications 5 or more years of technical experience with mainframe demand, capacity, and performance management 2 or more years of Tivoli Enterprise tools, DB2 and CICS region management and maintenance experience. Experience integrating new technologies with existing technologies Experience implementing technologies with enterprise-wide impact Must be passionate about contributing to an organization focused on continuously improving consumer experiences Experience managing major projects from end to end Analyze and debug CICS and WebSphere MQ series performance problems using Tivoli Enterprise Portal (TEPS), Introscope, etc. Analyze and debug WebSphere Application Server (WAS) problems including heap usage, garbage collection, CPU response, EC3 abends and backend systems. Troubleshoot other WebSphere related issues using EJES to check logs, TEPS, and Omegamon. Respond to Hot Terminal, SSA Alerts and email messages identifying problems. Identify and report Z/OS, JES3, Top Secret and other underlying system software problems. Identify and troubleshoot CICS and database problems. Download CICS system and application dumps. Perform CICS system dump analysis and provide recommendations. Troubleshoot DB2, Oracle and IDMS problems. Demonstrate CICS programming experience using, Java, Common Business Oriented Language (COBOL), or assembly to identify and isolate problems. Upon determination and resolution of a problem, ensure that all members of the monitoring room staff, management, developers and customers are briefed on the problem including how the problem was detected, resolution alternatives and reasoning for the course of action taken. Monitor WebSphere MQ and WebSphere Application Server (WAS) applications using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex, Introscope, Dynatrace and ABEND Aid to identify and isolate problems. Monitor more than 700 CICS regions in production, training and integration environments using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex and ABEND Aid to identify and isolate problems. Update all troubleshooting databases as needed via SMAB's internal reporting mechanism (the Greenbook) detailing event and actions taken, and opening and closing associated CAPRS tickets as requested, publicly documenting problem or resolution information. Desired Skills: Maintain operating system performance parameters Performs mid-level troubleshooting Monitor critical system resources Real-time performance monitoring Supports operating system upgrades Review workload delay data to determine root cause and effect on system throughput Provide On-call 7 x 24 rotation, weekend work, etc. Works through differences of opinion with others in an objective and constructive manner to achieve results while maintaining composure when dealing with difficult people and challenging situations Speaks effectively, clearly communicating thoughts in person and in writing, ideas, and information in groups and/or in one-on-one discussions Demonstrates enthusiasm, concern, and a sense of urgency for issues that are important to others Actively involved in the team process by making suggestions, proposing solutions, and researching problems Education: Bachelors degree with 3+ years of experience Must be able to obtain a Public Trust Clearance

Quevera is seeking a Customer Service Support Specialist to join our team. At Quevera, we don't just offer jobs-we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You'll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas. HIGHLIGHT'S OF WORKING FOR QUEVERA: Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2025 for the 5th consecutive year!Excellent Quevera's Benefits: Medical/Dental/Vision (100% Employer Paid Medical Plan) Short/Long Term Disability (Employer Paid) Life Insurance (Employer Paid) Yearly $5,000 towards education/training/certification. Employees are in control of their career path through our Career Pathway Program. Employer paid Company Vacation Package for you and a guest! Retirement: Quevera will match up to 6% towards your 401K and an additional 4% profit sharing! REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered. Duties and Responsibilities: EXPERT The Contractor shall prepare classrooms prior to day 1 of each course by rotating all laptop computers from a charging cart to the classroom environment. The Contractor shall maintain all classroom laptops as needed to ensure laptops remain active and take system updates. The Contractor shall lead each class in getting online the first time (approximately 20 minutes). This includes walking them through logging on the first time, changing their passwords, and discussing the “do's and don't's” for the IT environment. The Contractor shall track student issues with obtaining accounts to log onto the system, troubleshoot issues, and work with external partners as needed to resolve those issues. The Contractor shall create an email group for each course and submit requests to add all students to the group. The Contractor shall enroll all students in the course dashboard application, where students complete required WBTs and access course information. The Contractor shall maintain dashboard links to WBTs. The Contractor shall support course instructors on Day 1 in the classroom to identify and resolve any classroom IT problems. The Contractor shall support course instructors and students throughout the courses by resolving any IT problems that arise or submitting and tracking tickets for issue resolution. The Contractor shall provide support with help desk functions such as password resets, workstation builds, and hardware deployment. The Contractor shall setup and breakdown computer workstations for users. The Contractor shall assess and validate IT issues across Sponsor organization. The Contractor shall assist with test calls for video teleconferences (VTC) to ensure equipment is setup along with checking for adequate audio and video. The Contractor shall assess and validate customer IT requirements across the Sponsor organization. The Contractor shall implement IT solutions and workarounds to limit the customer's downtime and inability to perform their daily work duties. Required Experience: Demonstrated experience consulting with technical partners to resolve technical issues. Demonstrated experience communicating technical information to non-technical audiences. Demonstrated experience supporting and providing training via various approaches such as classroom training or WBTs. Demonstrated experience troubleshooting access control issues. Demonstrated experience creating and managing email groups. Demonstrated experience configuring audio and video equipment. Demonstrated experience setting up, breaking down, and maintaining computer workstations which can consist of multiple PCs, monitors, and switches. Demonstrated experience evaluating solutions to meet enterprise and mission specific needs. Desired Skills: Demonstrated strong interpersonal and customer service skills. Demonstrated experience resolving audio and visual equipment issues. Demonstrated experience completing Sponsor's course for system access administration. Demonstrated experience working with Sponsor and internal IT partners. Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1

Quevera is seeking a Customer Service Support Specialist to join our team. At Quevera, we don't just offer jobs-we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You'll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas. HIGHLIGHT'S OF WORKING FOR QUEVERA: Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2025 for the 5th consecutive year!Excellent Quevera's Benefits: Medical/Dental/Vision (100% Employer Paid Medical Plan) Short/Long Term Disability (Employer Paid) Life Insurance (Employer Paid) Yearly $5,000 towards education/training/certification. Employees are in control of their career path through our Career Pathway Program. Employer paid Company Vacation Package for you and a guest! Retirement: Quevera will match up to 6% towards your 401K and an additional 4% profit sharing! REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered. Duties and Responsibilities: EXPERT The Contractor shall prepare classrooms prior to day 1 of each course by rotating all laptop computers from a charging cart to the classroom environment. The Contractor shall maintain all classroom laptops as needed to ensure laptops remain active and take system updates. The Contractor shall lead each class in getting online the first time (approximately 20 minutes). This includes walking them through logging on the first time, changing their passwords, and discussing the “do's and don't's” for the IT environment. The Contractor shall track student issues with obtaining accounts to log onto the system, troubleshoot issues, and work with external partners as needed to resolve those issues. The Contractor shall create an email group for each course and submit requests to add all students to the group. The Contractor shall enroll all students in the course dashboard application, where students complete required WBTs and access course information. The Contractor shall maintain dashboard links to WBTs. The Contractor shall support course instructors on Day 1 in the classroom to identify and resolve any classroom IT problems. The Contractor shall support course instructors and students throughout the courses by resolving any IT problems that arise or submitting and tracking tickets for issue resolution. The Contractor shall provide support with help desk functions such as password resets, workstation builds, and hardware deployment. The Contractor shall setup and breakdown computer workstations for users. The Contractor shall assess and validate IT issues across Sponsor organization. The Contractor shall assist with test calls for video teleconferences (VTC) to ensure equipment is setup along with checking for adequate audio and video. The Contractor shall assess and validate customer IT requirements across the Sponsor organization. The Contractor shall implement IT solutions and workarounds to limit the customer's downtime and inability to perform their daily work duties. Required Experience: Demonstrated experience consulting with technical partners to resolve technical issues. Demonstrated experience communicating technical information to non-technical audiences. Demonstrated experience supporting and providing training via various approaches such as classroom training or WBTs. Demonstrated experience troubleshooting access control issues. Demonstrated experience creating and managing email groups. Demonstrated experience configuring audio and video equipment. Demonstrated experience setting up, breaking down, and maintaining computer workstations which can consist of multiple PCs, monitors, and switches. Demonstrated experience evaluating solutions to meet enterprise and mission specific needs. Desired Skills: Demonstrated strong interpersonal and customer service skills. Demonstrated experience resolving audio and visual equipment issues. Demonstrated experience completing Sponsor's course for system access administration. Demonstrated experience working with Sponsor and internal IT partners. Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1

Coordinate services, events, and activities for a school-based mental health and social services program offered in collaboration with elementary and middle schools and the county's Department of Health and Human Services in the Gaithersburg and Germantown school/community region. Community Service Aide assist in working to promote mental and emotional wellness of students and families and self-sufficiency of families. Principal Responsibilities and Duties: Community Outreach: Plans and coordinate outreach/prevention programming and emotional and wellness services for parents/families within Linkages to Learning Plans psycho-educational and emotional support groups with assistance from the Linkages to Learning school team Plans, supports and implements special events for the team Public speaking Provides information/referral services Support the work of increasing family self-sufficiency by assisting family care manager in obtaining community resources Collaborative Responsibilities: Coordinates with therapist, care manager, school staff and community partners in providing comprehensive care Administrative: Office Management (includes maintaining office equipment/supplies) Tracks client assistance/flex funds budget for site team Trains and supervises volunteers Orients new staff to site procedures Monitors attendance at activities Attends regular supervision and staff meetings with agency supervisor Attends monthly CSA and CSC meetings, collaborative and agency trainings and retreats Staffs at least one weekend agency outreach booth shift per year Knowledge, Skills, and Abilities Required: Bachelor's degree in related field. An equivalent combination of education and work experience may be considered in lieu of bachelor's degree. Must be able to demonstrate written and verbal fluency in English and Spanish. Excellent leadership and collaboration skills. Desire to work with diverse array of families and professionals. Experience working within collaborative school-based models of service delivery is preferred. Prior experience/equivalent knowledge of immigrant populations & acculturation issues and thorough knowledge of community resources in Montgomery County is preferred. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program The pay range for this position is $47,132.80 minimum to $52,960.13 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Consulting seeks a Trainer Support Services Specialist to support and participate in a project supporting a Federal Government Agency Contract focusing on Financial Crimes Enforcement. The Trainer Support Services Specialist plays an integral role by effectively participating in day to day operations and by offering quality service and excellence in the administration provided for the ProSidian Engagement Teams services supporting the Federal Government Agency Contract. The duties of this position include performing a broad range of advance skills and expertise in the Federal sector: responsibilities may include but are not limited to addressing management concerns in accordance with agency policies, assisting in scheduling and coordinating meetings, interviews, events and other similar activities, as needed, in support of the training process and performing and tracking day-to-day training matters. Specific Task Order Swim lanes For this contract cover Training Support, Print Production, Freedom of Information Act (FOIA),Operations Management, Facility & Contract Support, & 508 Compliance so that the ProSidian Consulting Engagement Team Member can provide administrative, clerical, and research support for Financial Crimes Enforcement Network (FinCEN) program offices The ProSidian Consulting Engagement Team Member shall provide expert training instructors for a range of students from basic users to advanced users. They will schedule training in coordination with offices within Financial Crimes Enforcement Network (FinCEN) . The ProSidian Consulting Engagement Team Member shall provide reports detailing their training sessions in a format approved by Financial Crimes Enforcement Network (FinCEN) . The ProSidian Consulting Engagement Team Member shall develop lesson plans. Qualifications Have a Bachelor's degree from a nationally accredited institution or relevant work experience Have strong oral and written communication skills (English) and demonstrate knowledge of proper grammar and terminology commonly used in business office environments to prepare business analyses Have strong analytical skills Have a strong customer service mindset Be able to make independent judgments and recommendations with confidence Be capable to proficiently produce work accurately and efficiently Ability to work and lead others in ambiguous situations Ability to effectively analyze and structure problems and service requirements based on the services we provide Ability to participate in the management of work streams that support of large, complex projects Results orientation/self-directed -- ability to drive change in unstructured environment Strong interpersonal communication skills and ability to work well in teams Must have proficiency with various software applications including Microsoft Suite External, client-facing consulting experience Excellent written communication skills ======= HIRING EXPECTATIONS/ POSITION SPECIFICATIONS Participates in the development and implementation of best practices and programs. Demonstrates commitment to excellence and service in dealing with all internal and external customers. Offers best possible solutions while displaying best possible values. Participates in effective retention and recruitment strategies for the Practice. Elevates consulting services to a new standard of professionalism and sales contribution. Elevates the level of consulting to achieve further competitive advantage with speaking engagements, client case studies and on site evaluations. Establishes a sense of professionalism among the consulting staff to further elevate the standards of the Practice. Establishes, communicates and guides the accomplishment of relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes. Fosters trust and support from the various constituents to position ProSidian Consulting as a trusted partner and the preferred quality provider in the market place. Supports and participates through influence in a matrix environment. Leadership is accomplished through a positive team approach, resulting in achievement of standards for all service lines. Supports initiatives to assess productivity and throughput to optimize resources. Effectively participates in the establishment and guidelines for relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes. Serves as a leader in performance improvement and best practices initiatives - encouraging 'best of the best' mindset. Works closely with members of senior management support strategic and tactical plans to meet sales goals, drive pipeline growth and facilitate new sales opportunities. Works closely with members of senior management to devise budgets to meet sales goals. Works collaboratively with other disciplines to assure that standards for excellence in consulting are met, clients and employees are treated fairly and with respect, and that all client needs are met in a positive and responsive fashion. ***Military Background a plus and or experience working in a Federal Government Environment Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following for internships: Competitive Compensation: ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO **********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Terms of Employment: 10 months Exemption Status: Non-Exempt $16.00-$17.00 per hour EDUCATION AND WORK EXPERIENCE High School Diploma or GED required. Basic skills in reading, record keeping, and arithmetic required. Cook, food handling and/or cashier experience preferred. QUALIFICATIONS Demonstrated aptitude for successful performance of duties and responsibilities listed below. Ability to work rapidly and efficiently in a wide range of temperature conditions. Ability to follow written recipes and oral instruction. Knowledge of principles of sanitation and kitchen safety. Ability to work effectively with school personnel and students. Knowledge of and ability to work with a variety of chemicals and other agents. Ability to do heavy work (lift and carry approximately 50 pounds) on hard flooring for prolonged periods of time. Ability to work while standing for extended period. Ability to work flexible hours. ESSENTIAL JOB FUNCTIONS Prepares food. Participates in food handling from preparation to serving. Collects money and/or meal tickets. Cleans of equipment, utensils, and designated areas. Receives and stores food supplies. Regular on time attendance. ENVIRONMENTAL FACTORS & PHYSICAL REQUIREMENTS The environmental factors and/or physical requirements of this position include the following: While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear. Charles County Public Schools reserves the right to re-advertise and modify the content of vacancy announcements at any time; however, this may be the only notice for this position during the noted advertisement period. The Charles County public school system does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age or disability in its programs, activities or employment practices. For inquiries, please contact Kathy Kiessling, Title IX/ADA/Section 504 Coordinator (students) or Nikial M. Majors, Title IX/ADA/Section 504 coordinator (employees/ adults), at Charles County Public Schools, Jesse L. Starkey Administration Building, P.O. Box 2770, La Plata, MD 20646; ************/************. For special accommodations call ************ or TDD ************** two weeks prior to the event.

Job Description: Short Description:Support Services Specialist Complete Description:· The position is located in the Support Services Group within the Clients Office and is under the supervision of the Chief, Support Services.· Provides services for special events, e.g., set-up of facilities, furniture and equipment, ensuring that equipment, materials and timing needs of the event sponsors and other customers are met.· Participates in the movement/arrangement of furniture and equipment. Coordinate with appropriate staff to facilitate moves, e.g., arrange appointments, plans for materials needed to perform job, review plans and requirements prior to carrying out assignments.· Arranges for and participates in relocation of staff and equipment as well as construction/renovation of workspaces. Monitors tasks performed by contractors based on specifications from manager. Assures that the manager is kept apprised of the status of the project. Such matters could include painting, installing, repairing, carpeting and arranging furniture and accessories.· Works with Support Services Chief to affect the timely disposition or archival of aged records of various media.· Processes agency mail and special packages, including receipt, routing, metering/postage, dispatch and control of packages, mail and all other forms of written or printed communications. Provides reports periodically or as requested.· Arranges for such services as printing, publication, procurement, in-house reproduction services, distribution and maintenance of stock levels. Periodically reviews stock, purges and disposes of items no longer in use, e.g., organizational forms, periodicals and publications.· Stays abreast of state-of-the-art developments, trends and outlooks in the field.· Performs other related duties as assigned. Other Significant facts:· Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Work experience:· Minimum of 1-year experience working in logistics, mail handling and/or event planning. Skills:· High school diploma or GED. Required · Experience working in logistics, mail handling and/or event planning. Required 1 Year · Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Required Compensation: $18.00 - $190.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

**Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting, and escalate as needed. + Support onboarding and training of end users. + Providecustomer-focused service to U.S., partner, and FMS stakeholders. **REQUIRED QUALIFICATIONS** + Associate's degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). + Active **Secret clearance** (Top Secret/SAP preferred).) **COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures + Knowledge base maintenance and documentation **Overview** We are seekinga IT Service Support Specialistto join ourteamattheF-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + **L** **ocation** :Arlington, VA + **Type of environment** :Office + **Noise level** :Low + **Work schedule** :On-site + **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support. Limited travel for surge user training or deployment activities. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** USCitizenship **Clearance requirement** :Active **Secret clearance** (Top Secret/SAP preferred).) **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties,responsibilitiesand activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Arlington_ **ID** _2025-8489_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Job Description: Quevera is seeking a Customer Service Support Specialist to join our team. At Quevera, we don't just offer jobs-we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You'll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas. HIGHLIGHT'S OF WORKING FOR QUEVERA: Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2025 for the 5th consecutive year!Excellent Quevera's Benefits: Medical/Dental/Vision (100% Employer Paid Medical Plan) Short/Long Term Disability (Employer Paid) Life Insurance (Employer Paid) Yearly $5,000 towards education/training/certification. Employees are in control of their career path through our Career Pathway Program . Employer paid Company Vacation Package for you and a guest ! Retirement: Quevera will match up to 6% towards your 401K and an additional 4% profit sharing! REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered. Duties and Responsibilities: EXPERT The Contractor shall prepare classrooms prior to day 1 of each course by rotating all laptop computers from a charging cart to the classroom environment. The Contractor shall maintain all classroom laptops as needed to ensure laptops remain active and take system updates. The Contractor shall lead each class in getting online the first time (approximately 20 minutes). This includes walking them through logging on the first time, changing their passwords, and discussing the “do's and don't's” for the IT environment. The Contractor shall track student issues with obtaining accounts to log onto the system, troubleshoot issues, and work with external partners as needed to resolve those issues. The Contractor shall create an email group for each course and submit requests to add all students to the group. The Contractor shall enroll all students in the course dashboard application, where students complete required WBTs and access course information. The Contractor shall maintain dashboard links to WBTs. The Contractor shall support course instructors on Day 1 in the classroom to identify and resolve any classroom IT problems. The Contractor shall support course instructors and students throughout the courses by resolving any IT problems that arise or submitting and tracking tickets for issue resolution. The Contractor shall provide support with help desk functions such as password resets, workstation builds, and hardware deployment. The Contractor shall setup and breakdown computer workstations for users. The Contractor shall assess and validate IT issues across Sponsor organization. The Contractor shall assist with test calls for video teleconferences (VTC) to ensure equipment is setup along with checking for adequate audio and video. The Contractor shall assess and validate customer IT requirements across the Sponsor organization. The Contractor shall implement IT solutions and workarounds to limit the customer's downtime and inability to perform their daily work duties. Required Experience: Demonstrated experience consulting with technical partners to resolve technical issues. Demonstrated experience communicating technical information to non-technical audiences. Demonstrated experience supporting and providing training via various approaches such as classroom training or WBTs. Demonstrated experience troubleshooting access control issues. Demonstrated experience creating and managing email groups. Demonstrated experience configuring audio and video equipment. Demonstrated experience setting up, breaking down, and maintaining computer workstations which can consist of multiple PCs, monitors, and switches. Demonstrated experience evaluating solutions to meet enterprise and mission specific needs. Desired Skills: Demonstrated strong interpersonal and customer service skills. Demonstrated experience resolving audio and visual equipment issues. Demonstrated experience completing Sponsor's course for system access administration. Demonstrated experience working with Sponsor and internal IT partners. Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1

Job Description Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is looking to hire a Customer Service and Visitor Support Specialist to support our government client in Silver Spring, MD. This position provides critical support to the Defense Health Agency (DHA) at the National Museum of Health and Medicine (NMHM). This position provides assistance and information to the NMHM visitors and contributes to maintaining a clean, organized and safe workspace. Responsibilities include but are not limited to: Responsible for opening and closing the museum, staffing the reception desk, providing customer service to visitors. Monitoring museum appearance and supporting other museum departments as requested. Monitoring the Museum appearance and helps to maintain a clean, organized and safe workplace, ensuring the use of required PPE at all times adhering to laws, regulations, and policy governing accountability and proper use of government equipment and resources. Solicits information from visitors about their awareness of the museum; records information on the daily tally sheet, and encourage visitors to leave feedback in the (digital) guest book. Provides, in a friendly manner, accurate information about the Museum to visitors. Outlines Museum activities and provides orientation and directional information about the galleries. Initiates film and other visitor activated services including setting up program spaces as needed. Answers the NMHM's central telephone lines promptly, answers inquiries courteously, and directs callers to appropriate staff offices and individuals as needed. Informs visitors with children of age-appropriate activities within Museum. Provides a basic introduction to the museum, exhibits, and collections. Directs inquiries to appropriate staff or volunteers. Provides basic first aid and emergency response to visitors and staff to include an AED, if trained. Provides tour program/special event support. Provides subject matter expertise to all areas of museum mission, when requested. Attends virtual and in-person training and professional development, as directed by supervisor. Prepares demonstrations and docent materials in advance of planned/scheduled guided tours. Provide impromptu, guided demonstrations of approved materials Assists docents and staff as needed in their efforts to conduct educational activities within the galleries and auditorium. Sets up program spaces with chairs, tables, and other materials, as requested. Fills in as desk monitors and entry control at bldg. 178 main entrance or at multipurpose room entrance, as requested. Performs light cleaning of exhibit cases and other exhibit display elements and high-touch surfaces; informs requisite offices of other cleaning requirements. Visually inspects ALL objects on display twice a day and reports anomalies in writing via email to their supervisor. Monitors visitor experience by performing bi-hourly rounds, troubleshooting computers/interactives, and handling minor problems on gallery floor. Complies with appropriate physical security measures for the museum and its visitors. Attends regular meetings, or attends other meetings as needed or directed, and performs other tasks as assigned. Individuals will work on weekends and holidays, as well as morning and evening events (Subject to overtime requirements). Requirements One year of experience in visitor and customer support. Knowledge of computers/word processing programs, demonstrably excellent customer service skills, and excellent, demonstrable oral and written communication skills. Must be able to work weekends, evenings, and holidays and support light facility maintenance. Desired Qualifications Bachelor's degree in History, Museum Studies, Education or related field Museum experience preferred Knowledge of the operation of basic audio/visual technologies, such as public address systems, projectors and projection screens, TV monitors and playback devices. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$20-$23.92 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.