Service assistant jobs in Baton Rouge, LA

Full-time Description Responsible for obtaining all pre-service documentation from various sources and verifying all the necessary information, such as insurance, diagnosis, and codes, for accuracy. Interview patients to discuss their financial obligations, collect current and past-due money, set up payment plans, and register patients. Receive information regarding proposed services via phone, fax, email, or in person. Verify insurance benefits with proper diagnosis and procedure codes by: Accessing Groupcast, Passport, online insurance verification websites, or any other way possible. Contact the insurance companies and governmental payors before the patient's services are scheduled to verify coverage and confirm the patient's responsibility. Document findings by keying in the computer system and any applicable forms. Counsel patient about coverage and patient responsibility by: One-on-one conversation with the patient. Phone call to the patient. If the patient understands and agrees with patient responsibility and payment arrangements are made, the procedure can be scheduled and documented in the computer system. Contact the clinic for any authorization or pre-cert information needed for a claim by: Calling or emailing the appropriate office/person at the clinic for authorizations and pre-certifications Documents all information on the patient's account in the computer system. Pre-register or register the patient: Responsible for obtaining all financial, demographic, and medical data for patient billing and creating an account for the patient. Schedules patients for the appropriate procedure at the time available and convenient for the patient. Assists the pre-admission nurse by ensuring all necessary documentation (i.e., physician orders, consents, precepts) has been obtained from the referring physician's office or another healthcare provider. Documents accordingly. In conjunction with the PAT nurse, will interact and coordinate pre-op testing with ancillary departments in or out of the facility. Educate the patient on the medication list and other physician preferences. Notifies the Surgical Services Director and Patient Access Supervisor of any unusual cases or extenuating circumstances and any changes in the schedule for the following day. Interacts professionally with patients, families, and other healthcare team members positively and courteously. Provide backup for other departmental positions as needed. Maintains a secure environment to protect patient information. Performs other duties as assigned by the Patient Access Supervisor and Revenue Cycle Director. As an employee of SHOLA, you are responsible for ensuring we comply with all federal and state privacy protection laws and regulations (HIPAA). You must recognize protected health information (PHI) that requires protection, determine when it is permissible to access, use, or disclose PHI, and reduce the risk of impermissible access to, use, or disclosure of PHI. Exceptional patient satisfaction is the expected culture at SHOLA. Each employee is responsible for delivering exceptional patient satisfaction in all encounters with patients, families, and visitors. You are responsible for always holding yourself and your peers accountable for providing excellent patient satisfaction. As an employee of SHOLA, you are responsible for ensuring we comply with all federal and state privacy protection laws and regulations (HIPAA). You must recognize protected health information (PHI) that requires protection, determine when it is permissible to access, use, or disclose PHI, and reduce the risk of impermissible access to, use, or disclosure of PHI. Exceptional patient satisfaction is the expected culture at SHOLA. Each employee is responsible for delivering exceptional patient satisfaction in all encounters with patients, families, and visitors. You are responsible for always holding yourself and your peers accountable for providing excellent patient satisfaction. The statements mentioned above outline the general duties necessary to describe the essential functions of this position. However, they are not meant to be considered a comprehensive description of all the work requirements that may be inherent in the position. Requirements Education: High school education or equivalent with two (2) years of college preferred. Experience: At least two (2) years of experience in a healthcare scheduling setting is preferred, with additional experience in registration, insurance verification, and extensive customer service skills. Licenses/Certificates: Special Skills: At least two (2) years of experience in a healthcare setting, with a preference for healthcare scheduling and additional experience in customer service. Extensive customer service experience in a healthcare setting, preferably scheduling. Must know and decipher medical CPT codes and procedures. Reports To: Patient Access Supervisor Positions reporting directly to this position: None

Job DescriptionDescription: Job Title: Donation Services Coordinator II Department: Hospital Services Reports to: Manager of Hospital Services Exemption: Non-Exempt Position Summary The Donation Services Coordinator (DSC) II is responsible for developing and implementing an individualized donation education and quality assurance process improvement program within their assigned hospital(s). The DSC II will collaborate to improve donation outcomes, maintain positive working relationships, and develop a hospital culture supporting and promoting organ, tissue and eye donation. The DSC II is responsible for the performance of their assigned hospital(s) as it relates to Key Performance Indicators (KPIs) as outlined within LOPA's strategic plan. The DSC II will be responsible for proactive rounding with early identification of donor referral potential. The DSC II will assist with timely on-site response, assessment, and evaluation of potential organ donors to maintain the opportunity for donation. Essential Functions Utilizes discretion and sensitivity with respect to the surrounding circumstances, values and beliefs of others in all interactions. Has knowledge of all aspects of LOPA's organ and tissue referral processes, recovery processes, and procedures, including LOPA's aftercare Family Support Services Is a resource to assigned hospitals for all needs related to organ and tissue donation, maintains a consistent present in assigned hospitals as required and needed, building and strengthening relationships while addressing any needs Effectively communicate and lead professional meetings with stakeholders, including but not limited to physicians, hospital administration, nursing staff, pastoral and palliative care Possess strong presentation skills to speak and engage small and large audiences Has knowledge of hospital regulatory standards as they relate to organ donation (CMS, JC) Understands and performs Death/Medical Record Reviews when required based on hospital requirements Understands and is able to report and define all KPIs and donation outcome measures associated with LOPA's Donation Dashboard Report to each assigned hospital and their designated contact and committees, as it requires. Through analysis of donation outcomes and KPIs, assess each assigned hospital's educational needs, develop and implement an individualized education plan. Through analysis of donation outcomes and KPIs, assess each assigned hospital's compliance, develop and implement process improvements when deviations exist. Annually reviews and maintains current hospital policies related to or associated with organ,tissue, eye donation processes, including but not limited to: the declaration of brain death and donation after circulatory death donation Acts as expert regarding all assigned hospital's procedures and policies related to donation. Collaborates with LOPA's Community Education team and assigned hospital's community outreach personnel, develops a community outreach plan for the surrounding community/service area. Collaborates with the Physician and Donation Specialist to improve physician relationships and communication, to develop process improvement strategies leading to an increase in the overall quality of donation process and outcomes Identifies and coordinates stakeholder engagement activities/events Promotes and facilitates organ and tissue donation awareness campaigns, activities, and events within assigned hospitals, as required. Maintains all assigned hospital profiles within the electronic database Job Role Expectations Adheres to all current LOPA policies Maintains competency annually Compliance with documentation of hospital interactions in LOPA's electronic database as required for assigned hospitals. Compliance with deviation identification, follow-up and implementation of education and/or performance improvement plans, as required Compliance with the review of the Donation Dashboard Reports with assigned hospital contacts, as required. Compliance with developing and implementing Donation Collaborative Action Plans with assigned hospital contacts, as required Compliance with maintaining and updating Donation Collaborative Action Plans in the electronic database, as required Responsible for onsite response to initial referrals at designated hospitals, chart evaluation to assist in determining medical suitability, referral and donation case follow-up. Reviews and completes all assigned tasks in Q-pulse and Traincaster by set deadlines Maintains effective communication with essential departments within LOPA: Quality, HR, Education,Family Support, Organ, Finance, and Community/Marketing Attends and participates in required departmental meetings and education. Based on assigned hospital requirements may: maintains a monthly multidisciplinary donation committee specifically designed to review KPIs, donation outcomes, and determine educational and process improvement initiatives with the donor hospital Based on assigned hospital requirements may: attend monthly hospital Critical Care and Quality departmental meetings to review Donation Dashboard Report and discuss educational and process improvement opportunities Organizational Expectations Upholds LOPA core values of selfless, authentic and passionate Use constructive and positive communication Be a team player Hold yourself and others accountable Keep a positive attitude Be respectful of others Timely completion of all required educational training, tasks and SOP reviews by assigned due date Role Progression Progression to Donation Services Coordinator III with completion of LOPA's Preceptor Program Work Environment Possible exposure to communicable diseases, hazardous materials, pharmacological agents with the likelihood of harm if established health precautions are followed. Possible mental and visual fatigue associated with detailed work. Requires travel Possible exposure to Blood-borne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research. Physical Demands Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others verbally and electronically to exchange information. Considerable time spent walking. Repeating motions that may include the wrists, hands and/or fingers. Use of fine motor skills. Doing work that requires visual acuity. Need for ability to hear. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned. Light work that includes moving or lifting objects up to 20 pounds. Work Hours Full time, Monday-Friday May include weekends and holiday coverage Requirements: Education and Experience Bachelor's degree (B.A.) from four-year college or university preferred One to two years related experience and/ or training; or equivalent combination of education and experience Hospital / Clinical experience preferred Knowledge, Skills & Abilities Working knowledge of Microsoft office and Google applications Ability to function autonomously and prioritize daily work load, possesses strong time management skills Ability to effectively present information and engage small/large audiences Ability to effectively and professionally provide verbal and electronic communication Ability to problem-solve and resolve conflict Working knowledge of medical terminology Comfortable in an acute care hospital/healthcare environment Exhibits empathy Maintains personal and professional balance, takes care of self

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

LA Health and Rehab Options, Inc. is looking for DSW Staff in the Baton Rouge area to provide exceptional care to our residents! Direct Service Worker Reports To: Program Director FLSA Status: Non-Exempt Division: Direct Care FUNCTION: This position has the responsibility of being the primary staff for clients. As such the direct care staff person is responsible for providing the prescribed program of Active Treatment to each client based on the Individual Plan-of-Care. This employee provides the actual training, and also provides the day to day supervision, guidance, and support to clients, which may be required to facilitate each client's individual learning and development. This employee works under the direction of the Program Director. JOB REQUIREMENTS: This position requires a high school diploma or a GED certificate. Additionally persons must be at least 23 years of age, but no person shall be employed who is less than 18 years of age. An employee who fills this position must participate in all training, must work when assigned to work by the Program Director, and must follow the rules and regulations of LHRO. Additionally, direct care staff persons must follow all directions, procedures, and guidelines for the provision of individual program of clients. PRINCIPLE ACTIVITIES: NOTE: These examples are intended only as illustrations of the various types or work performed in positions allocated to this class. The absence of specific statement of duties doesn't not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position. Implement through training, individual client's Individual Plan of Care. Where applicable, implement according to requirement individual client's or group Behavior Management Plan. Where applicable, supervise the self-administration of medication by residents. Be familiar with Direct Care Staff Persons Checklist (see handbook). Assist in developing and implementing Active Treatment. Participate in intake and individualized plan of care and development of same. Provide individual and group counseling under the direction of the Program Director and/or House Manager. Record all accident/incidents occurring on each shift. Inspect living areas for repairs and cleanliness. Be thoroughly familiar with all policies and procedures relative to the residents (discipline, medical emergencies, safety, runaway/elopements). Supervise all activities, events, and functions. Provide necessary transportation. Restrict inappropriate behaviors in residents and assist them is developing alternate appropriate behaviors. Train residents in good personal habits, e.g. grooming, eating, hygiene. Supervise, participate in, and train residents in cooking, meal planning, shopping, and all household maintenance activities. Supervise, guide, train, participate, and encourage participation in a variety of recreational/leisure-time activities, social skills, and development activities. Ability to transport up to 30 pounds. Other duties as assigned by Program Director, House Manager or his/her designee. MUST HAVE VALID DRIVER'S LICENSE, RELIABLE TRANSPORTATION AND BE ABLE TO PASS A BACKGROUND CHECK!!!

Metro Building Services, headquartered in Mississippi with locations in Louisiana, Metro Mechanical, is a full-service commercial HVAC/Mechanical systems provider that offers Design, Fabrication, Installation, Service, and Maintenance for HVAC, Plumbing, and Building Automation. We are looking for a Service Coordinator to join our Hammond, LA team! Main Responsibilities: Greet all visitors courteously, determining their needs and directing them to the proper departments. Dispatch service technicians and schedule team labor for maintenances and/or repairs. Gather required service work order information to include but not limited to: Customer information such as company name, contact name, address, and phone number; Equipment/unit information; Requested repair, complaint, and/or failure. Gather details such as operating conditions at the time the complaint/failure occurred. Process work orders from beginning to final review to include verbiage and tool/misc./part changes. Provide administrative support to team members as needed. Assist and support other team members when needed or in their absence. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and co-workers. Maintain company confidentiality. Attend and participate in all meetings, training, and activities as required. Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency. Preferred Experience: At least 2 years of experience in the HVAC industry, preferably in dispatching or equivalent. At least 1 year of customer service experience. · APPLY TODAY! View all jobs at this company

Job DescriptionOur Vision: To share great experiences with both our team and our guests. Mike Andersons Seafood Gonzales is looking to hook a Busser - Service Assistant to join our team. A Team Member who is a hustler that embraces southern hospitality and enjoys good 'old fashioned' hard work. We are fishing (lol, you get it) for a Team Member to be a part of our winning team. Team Member Applicants must be hard-working, fast-moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every other team member and our guests. The Busser - Service Assistant is one of the most important roles at Mike Anderson's because the duties you will perform are essential in sharing great experiences with fellow team-members and with our cherished guests. Our Busser - Service Assistants job functions include: Assisting Guests Communicates to the service staff any requests or needs of the guest. Helping Servers & Bartenders Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar. Assists service staff in spot cleaning in dining room, as needed. Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests. Clearing and Cleaning Tables Removes dishes, silverware, glassware and all other items when guests are finished with entre course. Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items accordingly. Clears all table items after Guest is finished and has left table. Resets vacated tables according to the procedures stated. Maintaining a Neat, Clean, and Organized Service Area Obtains station assignments at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner. Must keep yourself and the service area clean and organized, maintaining all sanitation standards. Performs all closing duties / side work before end of shift. We are a family-run business that has been serving, famous, South Louisiana cuisine since 1975. It is important that we take care of those who take care of us. Please see benefits below. AMAZING BENEFITS INCLUDE: A great wage along with great tips. An opportunity to work and grow with a great team of leaders who is dedicated to helping you become the best version of yourself. Flexible hours because we know life can be a juggling act. A Great Place to Work - Amazing guests to serve and great team to work with! Job Advancement - the opportunity for advancement is great... Servers, To-Geaux, and Bartenders Health insurance options Paid vacation Closed on all major holidays. - Enjoy holidays with family and friends because we are closed (New Years Day, Easter, July 4th, Thanksgiving, Christmas) Company matched 401k up to 4% Annual flu shot Discounts on food Discounted hotel rooms Team Member Requirements: Minimum Age: 18+ Must be able to work a minimum of 20 hours per week Must have reliable transportation to work and be punctual Wear complete and proper uniform for each work shift, including a great big smile :) Excellent guest service skills and a strong work ethic Understanding of proper food handling and sanitation procedures While performing the duties of this job, the team member must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 60 pounds on a frequent basis Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis Must be able to communicate effectively and listen attentively Thank you for your interest in Mike Anderson's. We hope to meet you soon!

Responsive recruiter Our Vision: To share great experiences with both our team and our guests. Mike Anderson's Seafood - Gonzales is looking to “hook” a Busser - Service Assistant to join our team. A Team Member who is a hustler that embraces southern hospitality and enjoys good 'old fashioned' hard work. We are fishing (lol, you get it) for a Team Member to be a part of our winning team. Team Member Applicants must be hard-working, fast-moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every other team member and our guests. The Busser - Service Assistant is one of the most important roles at Mike Anderson's because the duties you will perform are essential in sharing great experiences with fellow team-members and with our cherished guests. Our Busser - Service Assistants job functions include: Assisting Guests Communicates to the service staff any requests or needs of the guest. Helping Servers & Bartenders Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar. Assists service staff in spot cleaning in dining room, as needed. Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests. Clearing and Cleaning Tables Removes dishes, silverware, glassware and all other items when guests are finished with entrée course. Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items accordingly. Clears all table items after Guest is finished and has left table. Resets vacated tables according to the procedures stated. Maintaining a Neat, Clean, and Organized Service Area Obtains station assignments at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner. Must keep yourself and the service area clean and organized, maintaining all sanitation standards. Performs all closing duties / side work before end of shift. We are a family-run business that has been serving, famous, South Louisiana cuisine since 1975. It is important that we take care of those who take care of us. Please see benefits below. AMAZING BENEFITS INCLUDE: A great wage along with great tips. An opportunity to work and grow with a great team of leaders who is dedicated to helping you become the best version of yourself. Flexible hours because we know life can be a juggling act. A Great Place to Work - Amazing guests to serve and great team to work with! Job Advancement - the opportunity for advancement is great... Servers, To-Geaux, and Bartenders Health insurance options Paid vacation Closed on all major holidays. - Enjoy holidays with family and friends because we are closed (New Year's Day, Easter, July 4th, Thanksgiving, Christmas) Company matched 401k up to 4% Annual flu shot Discounts on food Discounted hotel rooms Team Member Requirements: Minimum Age: 18+ Must be able to work a minimum of 20 hours per week Must have reliable transportation to work and be punctual Wear complete and proper uniform for each work shift, including a great big smile :) Excellent guest service skills and a strong work ethic Understanding of proper food handling and sanitation procedures While performing the duties of this job, the team member must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 60 pounds on a frequent basis Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis Must be able to communicate effectively and listen attentively Thank you for your interest in Mike Anderson's. We hope to meet you soon! Compensación: $10.00 - $16.00 per hour

Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Patient Service Representative I position in Franklin, LA. Performs activities related to intake and exit of patients in the medical facility by performing the essential duties and responsibilities listed below. Gathers accurate information from clients and correctly inputs this information into the medical information system. Respects and maintains the confidentiality of the organization, patients, and personnel. JOB DUTIES AND RESPONSIBILITIES: Interviews patients and verifies the accuracy of demographic information each visit Obtain accurate financial information from patients that includes total household members, total household income, and all other pertinent information for patient profile Obtains appropriates signatures on consent forms, acknowledgements statements, profile sheets, and other forms required by Teche Action Board, Inc. Collects and verifies all Medicare, Medicaid, Third Party Insurance (verification must be through the CGM PM system, telephone, or internet) Inputs all demographic and financial information into the Organization's Patient Management System Informs the patients of his/her sliding fee percentage based on the approved sliding fee discount scales Collect and post all minimum fees, private pay payments, and private insurance co-payments from patients at the time of service Collect and post all private pay payments on account Post all encounters daily (Medicare, Medicaid, Private Pay, and Private Insurance) Complete deposit ticket and place in money bag along with cash collection, fill out money voucher, copy checks, print report, and attach pink copy of patient cash receipts and submit to. Accounting Assistant at the end of day Schedule appointments for patients (return appointments, rescheduled appointments, telephone appointments, and hospital follow -up referral) Answer all incoming telephone calls Check phone voice messages and email (twice daily) once in the a.m. and p.m. Return all calls left on voicemail within 48 hours Distribute and educate patient rights and responsibility, patient brochure, complaint process, advance directives, etc. Distribute a healthcare questionnaire for patients to complete on every visit Have patient sign authorization release form for every facility they visited Call patients to remind them of upcoming clinic appointments Reminding all new patients to bring completed behavioral health packet Completes daily statistical report and submits to supervisor Assist patients with account information and account balance Attend monthly staff meeting QUALIFICATIONS Education/Experience: High school diploma or GED 2 year experience within a doctor's office or hospital environment and background knowledge of medical terminology preferred but not required Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds Licensure or ability to obtain licensure when background credentials warrant Communication Ability: Excellent communication skills at level necessary for understanding and relaying instructions to participants and for accurately documenting information Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public Math Ability: Basic math skills Reasoning Ability: Skill in analyzing situations accurately and taking effective action Skill in time management Computer Skills: Intermediate proficiency in the use of Microsoft Word, Excel, Outlook, PowerPoint and the Internet Education/training or work experience in computer basics and data entry a must Skill in utilizing computers, data entry, output, etc. in generating reports Ability to utilize the EHR/PM system Professional Skills: Skill in organizing work, making assignments, and achieving goals and objectives Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care Ability to multi-task and work effectively in a high-stress and fast-moving environment Ability to be culturally sensitive and effective when working with ethnically diverse populations Ability to establish and maintain quality control standards Ability to organize and integrate organizational priorities and deadlines Ability to work harmoniously with professional and non-professional personnel Ability to seek out new methods and principles and be willing to incorporate them into existing practices Benefits Package: Medical, Vision and Dental Health Insurance Accidental Insurance Critical Illness Insurance Long Term Benefits Short Term Benefits Free Life Insurance 401K Plan Benefits Paid Vacation Paid Sick Time Set Schedule No Weekends National Health Service Corps Site 11 paid holidays Family-Friendly Work Environment Eligible for Student Loan Forgiveness through Federal and State Programs Eligibility Requirements: All employees must meet eligibility standards in order to be considered for the position applying for. Internal applicants must be with be with the organization for at least one year, with no disciplinary actions on file. If you have not been with the organization for a year, approval from your direct supervisor will be needed. **Due to CMS Mandate all applicants must be fully vaccinated prior to onboarding with Teche Health with the exception of an approved Medical or Religious Exemption.**

The Parts and Service Coordinator is responsible for coordinating parts orders, scheduling service appointments, maintaining inventory, writing work orders, and ensuring seamless communication between customers, technicians, and vendors. This position reports to the Branch Manager. BRANCH: Gonzales, Louisiana TYPE: Full-Time, Permanent COMPENSATION: Competitive Salary plus Quarterly Bonus Opportunity Exceptional Health and Welfare Benefits Vacation, Paid Personal Days & Paid Holidays 401(k) Company Match POSITION RESPONSIBILITIES: Serve as the primary point of contact for service-related inquiries, managing incoming calls and emails, and proactively updating customers on the status of service and parts requests. Open and close work orders in accordance with established internal procedures and timelines. Prepare, review, and present accurate service and parts quotations to customers. Maintain and update work orders to ensure complete and accurate billing of all applicable items. Support shipping and receiving activities for parts orders, ensuring timely and accurate processing. Conduct inventory checks and cycle counts to maintain stock accuracy and availability. Input and update part details within work orders to reflect current and correct information. Generate purchase orders for external customer requests, ensuring alignment with procurement protocols. Provide cross-functional support to both the Parts and Service departments as needed. Address customer concerns promptly and professionally, escalating issues when necessary to maintain strong customer relationships. Perform additional duties and special projects as assigned by management. POSITION REQUIREMENTS/QUALIFICATIONS: Education/ Certification: High School Diploma, GED or equivalent Valid driver's license with a clean driver's abstract Must be able to pass a pre-employment background check Experience: 2+ years' experience in a Parts or Service Writer role within a Truck/Heavy Equipment or Automotive Dealership environment Experience preparing quotes and opening/ closing work orders Experience with MS Office Suite, with a focus on Microsoft Word, Excel and Outlook Mechanical aptitude or previous exposure to a heavy equipment work environment is an asset Previous or relevant experience may include Parts Counterperson, Clerk, Advisor, Service Writer, Coordinator, Administrator etc. Travel Expectations : 2% - 5% - local deliveries or pick-ups as needed ABOUT YOU: Ability to work within a fast-paced environment Ability to organize, multitask and plan work efficiently Positive and collaborative attitude Good verbal and written communication, with strong customer service skills Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition WHO WE ARE: As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras. JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We have a stable, team-based, and collaborative work environment that drives our organization to be best-in-class within our industry. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally. JJE is a proud subsidiary of Federal Signal Corporation (NYSE: FSS) _____________________________________________________________________________________ If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted. If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation. #USALHPJ

Full-time Description The PowerSchool SIS Coordinator is responsible for managing and maintaining the student information system (SIS) across all three campuses. This role ensures accurate student data entry and seamless integration between academic, attendance, and operational systems. The ideal candidate is detail-oriented, tech-savvy, and experienced with PowerSchool in a K-8 or charter school environment. Key Responsibilities Serve as the primary PowerSchool administrator for all three campuses. Maintain accurate student enrollment, attendance, grades, schedules, and demographic data. Create and manage user accounts, access permissions, and security settings. Support teachers and staff with PowerSchool features, troubleshooting, and data entry. Coordinate with campus staff to ensure timely updates for report cards, schedules, and testing rosters. Collaborate with the Academics, IT, and Operations teams to ensure seamless integration between PowerSchool and all testing platforms (e.g., Clever, Aimsweb, NWEA, DRC, etc.). Work Environment & Schedule Full-time, year-round position. Travel between campuses may be required as needed. Occasional extended hours during reporting periods or school startup. Requirements Qualifications Associate's or Bachelor's degree preferred (Education, Data Management, Information Systems, or related field). Strong understanding of student data workflows (enrollment, scheduling, grading, attendance). Proficiency in Excel/Google Sheets and familiarity with state reporting requirements. Excellent communication, problem-solving, and organizational skills. Ability to multitask and prioritize across multiple campuses.

The Discharge Coordinator is responsible for assisting Social Workers and Counselors with Discharge Planning clerical/administrative duties and responsibilities that include making phone calls, faxing, emailing, scheduling appointments for patients, transportation arrangements, completion of forms with patients/families. This position falls under the Director of Social Services; however, task assignments may be made by social workers and counselors with oversight by Director of Social Services. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological development). Responsibilities * OPERATIONS AND PERFORMANCE MANAGEMENT * Call providers or agencies to schedule intake appointment or follow up appointments for discharged patients * Schedule any transportation needs for the discharged patients * Complete any application paperwork. (nursing home, facility, social security, Medicaid) * Send complete referral packets to providers for potential placement options * Follow up on referrals/faxed packets to all facilities and Nursing Homes. * Send History and Physical (Psych Eval) and Discharge Summary within 24 hours to Next Level of Care * Complete all required documents and send this and H&P (Psychiatric Evaluation), and Discharge Summary to the Next Level of Care * Attend treatment team meetings, if indicated, to gather information for discharge planning purposes. * Complete LOCET and PASRR for nursing home referrals and submit it to appropriate entity when indicated. Follow up on status of these documents * Coordinate and arrange for ordering DME equipment that has been ordered for patients who are discharging * DOCUMENTATION * Document all actions and contacts in EPIC, i.e. appointments, faxing, phone calls, etc. * Document in Notes Section that all information, including H&P and Discharge Summary has been sent to the Next Level of Care within 24 hours of discharge * Document all appointment information including who, time and date of the appointments and address and phone number of the appointment person or facility * Place all paper forms in the Patient chart so that they can be scanned into the EMR * COMMUNICATION, PARTNERSHIP, AND COLLABORATION * Contact family or talk with patient to get Release of Information signed for after care appointments * Communicate with Social Services and keep them informed regarding any placement information * Assist Social Services with other duties as assigned within your scope of practice * OTHER DUTIES * Other duties as assigned Qualifications * Bachelors Degree * Very good organizational/prioritization skills, ability to multitask and work fast; ability to work well with others; excellent oral and written communication skills. Must be computer literate and have ability to learn and navigate and document in electronic medical records.

Job DescriptionIsland Home Care is a family run business that is owned and operated by husband and wife duo Chris and Brandi Rinaudo. Both Chris and Brandi have years of experience with medicine. Chris served in the US Navy where he gained much knowledge and exposure to the field and Brandi has been an RN for over 20 years. At Island Home Care, we aim to help others live their best life and we take pride in our ability to provide care and compassion to our clients. We do our best to offer employee benefits that enhance the well being of our team members and strive to add new benefits each year. Do you enjoy working alone in a home environment? No prior experience is required-we will train. Pick Your Shift! As one of the largest privately-owned and locally-run home care businesses in our area, we are able to offer many different shifts and locations to choose from. We want you to have a job that fits your personal schedule! Our Caregivers work in the homes of clients who may need help to maintain their independence with: • Meal preparation and/or eating • Grooming, bathing, and/or dressing • Hygiene • Mobility • Light housekeeping • Medication reminders • Companionship and conversation • Appointments and errands Are you...Friendly and Loving? Compassionate? Respectful? Patient? Professional? Skills: * Ability to work independently without the need for constant supervision * Ability to pass state-required training requirements* Ability to climb one flight of stairs and enter various homes that may or may not be handicap accessible* Commitment to adhere to health and safety standards * Ability to follow a plan of care unique to each client* Time management* Outstanding communication and interpersonal know-how * Demonstrate good judgment, problem solving, and decision-making* Strong ethics Requirements:* High school diploma or GED equivalent * Mobile cellular device* Some clients require physical mobility assistance up to 50 lbs.* Able to lift 10lbs. * Reliable transportation Benefits: * Competitive Pay * Flexible Schedules * Paid Overtime * 10 Holidays paid at 1.5x regular rate * Monthly Incentive Programs to win PAID TIME OFF! Alternate terms: Direct Service Worker, CNA, aide, care, giver, health, assisted, living, senior, home, nursing, community, personal care aide, companion, personal assistant, PCA, personal care assistant

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department MMIS Operations Job Summary Job Description * Serves as the subject matter expert in Third-Party Liability (TPL) Recovery issues related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Provides support for and may send responses to escalated matters. * Maintains an advanced working knowledge of Medicaid and Eligibility policy to interpret Medicaid claims. * Participates in the development and implementation of TPL policies and procedural changes related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. * Performs advanced research of claims to identify claims associated with accident-related diagnoses and treatments and/or applicable to various recovery types. * Performs advanced calculations to determine appropriate claims recovery amounts and processes incoming payments. * Provides support to the Medicaid Fraud and Recovery Investigative Unit's ongoing, statewide operational activities relative to restitution and fraud recoveries. * Pursues the recovery of funds from third parties (including the estates and Trusts of deceased recipients), as appropriate and according to established policies and procedures; includes issuance of recovery notices and assistance to LDH's Bureau of Legal Service when defending LDH's interest in legal proceedings. * May conduct extensive asset, estate, succession, claim, and other necessary case research, potentially involving escalated matters. Requires regular coordination with LDH's Bureau of Legal Service, families of deceased Medicaid recipients, attorneys, insurance companies, and other third parties, in the regular management of assigned Recovery caseload and general recovery matters, potentially including escalations. * Serves as the LDH representative for recovery matters under appeal, including preparation of Summaries of Evidence and other documentation and processes required of the LDH's and Department of Administrative Law's fair hearing processes. Makes recommendations for system changes required due to changing federal and/or state regulations, Medicaid policies, and other factors including system modernization efforts. * May lead the planning, development, design, testing, and implementation of changes and/or new specifications to the recovery system. * May serve as backup to management (i.e. Medicaid Program Supervisor, Medicaid Program Manager 1B). * Other tasks as assigned. QUALIFICATIONS REQUIRED: * Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. * Minimum 1 year professional experience with Medicaid Long Term Care and Home and Community Based Service (HCBS) programs. * Excellent analytical skills, effective organizational and time management skills. * Ability to manage projects, assignments, and competing priorities. * Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. * Great attention to detail and follow up, and verbal/written communications skills. DESIRED: * Advanced degree. * Minimum 2 years professional experience with Medicaid Long Term Care and HCBS programs. * Minimum 2 years professional experience with Louisiana Medicaid systems and policy. * Minimum 2 years professional experience with liability insurance claims processing. * Minimum 1 year professional experience with CPT, ICD‐9 or ICD‐10 coding, and/or HCPCS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. * Detailed resume listing relevant qualifications and experience; * Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; * Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Job Description LA Health and Rehab Options, Inc. is looking for DSW Staff in the Baton Rouge area to provide exceptional care to our residents! Direct Service Worker Reports To: Program Director FLSA Status: Non-Exempt Division: Direct Care FUNCTION: This position has the responsibility of being the primary staff for clients. As such the direct care staff person is responsible for providing the prescribed program of Active Treatment to each client based on the Individual Plan-of-Care. This employee provides the actual training, and also provides the day to day supervision, guidance, and support to clients, which may be required to facilitate each client's individual learning and development. This employee works under the direction of the Program Director. JOB REQUIREMENTS: This position requires a high school diploma or a GED certificate. Additionally persons must be at least 23 years of age, but no person shall be employed who is less than 18 years of age. An employee who fills this position must participate in all training, must work when assigned to work by the Program Director, and must follow the rules and regulations of LHRO. Additionally, direct care staff persons must follow all directions, procedures, and guidelines for the provision of individual program of clients. PRINCIPLE ACTIVITIES: NOTE: These examples are intended only as illustrations of the various types or work performed in positions allocated to this class. The absence of specific statement of duties doesn't not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position. Implement through training, individual client's Individual Plan of Care. Where applicable, implement according to requirement individual client's or group Behavior Management Plan. Where applicable, supervise the self-administration of medication by residents. Be familiar with Direct Care Staff Persons Checklist (see handbook). Assist in developing and implementing Active Treatment. Participate in intake and individualized plan of care and development of same. Provide individual and group counseling under the direction of the Program Director and/or House Manager. Record all accident/incidents occurring on each shift. Inspect living areas for repairs and cleanliness. Be thoroughly familiar with all policies and procedures relative to the residents (discipline, medical emergencies, safety, runaway/elopements). Supervise all activities, events, and functions. Provide necessary transportation. Restrict inappropriate behaviors in residents and assist them is developing alternate appropriate behaviors. Train residents in good personal habits, e.g. grooming, eating, hygiene. Supervise, participate in, and train residents in cooking, meal planning, shopping, and all household maintenance activities. Supervise, guide, train, participate, and encourage participation in a variety of recreational/leisure-time activities, social skills, and development activities. Ability to transport up to 30 pounds. Other duties as assigned by Program Director, House Manager or his/her designee. MUST HAVE VALID DRIVER'S LICENSE, RELIABLE TRANSPORTATION AND BE ABLE TO PASS A BACKGROUND CHECK!!!

The PowerSchool SIS Coordinator is responsible for managing and maintaining the student information system (SIS) across all three campuses. This role ensures accurate student data entry and seamless integration between academic, attendance, and operational systems. The ideal candidate is detail-oriented, tech-savvy, and experienced with PowerSchool in a K-8 or charter school environment. Key Responsibilities Serve as the primary PowerSchool administrator for all three campuses. Maintain accurate student enrollment, attendance, grades, schedules, and demographic data. Create and manage user accounts, access permissions, and security settings. Support teachers and staff with PowerSchool features, troubleshooting, and data entry. Coordinate with campus staff to ensure timely updates for report cards, schedules, and testing rosters. Collaborate with the Academics, IT, and Operations teams to ensure seamless integration between PowerSchool and all testing platforms (e.g., Clever, Aimsweb, NWEA, DRC, etc.). Work Environment & Schedule Full-time, year-round position. Travel between campuses may be required as needed. Occasional extended hours during reporting periods or school startup. Requirements:Qualifications Associate's or Bachelor's degree preferred (Education, Data Management, Information Systems, or related field). Strong understanding of student data workflows (enrollment, scheduling, grading, attendance). Proficiency in Excel/Google Sheets and familiarity with state reporting requirements. Excellent communication, problem-solving, and organizational skills. Ability to multitask and prioritize across multiple campuses.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department MMIS OperationsJob SummaryJob Description Serves as the subject matter expert in Third-Party Liability (TPL) Recovery issues related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Provides support for and may send responses to escalated matters. Maintains an advanced working knowledge of Medicaid and Eligibility policy to interpret Medicaid claims. Participates in the development and implementation of TPL policies and procedural changes related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Performs advanced research of claims to identify claims associated with accident-related diagnoses and treatments and/or applicable to various recovery types. Performs advanced calculations to determine appropriate claims recovery amounts and processes incoming payments. Provides support to the Medicaid Fraud and Recovery Investigative Unit's ongoing, statewide operational activities relative to restitution and fraud recoveries. Pursues the recovery of funds from third parties (including the estates and Trusts of deceased recipients), as appropriate and according to established policies and procedures; includes issuance of recovery notices and assistance to LDH's Bureau of Legal Service when defending LDH's interest in legal proceedings. May conduct extensive asset, estate, succession, claim, and other necessary case research, potentially involving escalated matters. Requires regular coordination with LDH's Bureau of Legal Service, families of deceased Medicaid recipients, attorneys, insurance companies, and other third parties, in the regular management of assigned Recovery caseload and general recovery matters, potentially including escalations. Serves as the LDH representative for recovery matters under appeal, including preparation of Summaries of Evidence and other documentation and processes required of the LDH's and Department of Administrative Law's fair hearing processes. Makes recommendations for system changes required due to changing federal and/or state regulations, Medicaid policies, and other factors including system modernization efforts. May lead the planning, development, design, testing, and implementation of changes and/or new specifications to the recovery system. May serve as backup to management (i.e. Medicaid Program Supervisor, Medicaid Program Manager 1B). Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. Minimum 1 year professional experience with Medicaid Long Term Care and Home and Community Based Service (HCBS) programs. Excellent analytical skills, effective organizational and time management skills. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. Great attention to detail and follow up, and verbal/written communications skills. DESIRED: Advanced degree. Minimum 2 years professional experience with Medicaid Long Term Care and HCBS programs. Minimum 2 years professional experience with Louisiana Medicaid systems and policy. Minimum 2 years professional experience with liability insurance claims processing. Minimum 1 year professional experience with CPT, ICD‐9 or ICD‐10 coding, and/or HCPCS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Job DescriptionIsland Home Care is a family run business that is owned and operated by husband and wife duo Chris and Brandi Rinaudo. Both Chris and Brandi have years of experience with medicine. Chris served in the US Navy where he gained much knowledge and exposure to the field and Brandi has been an RN for over 20 years. At Island Home Care, we aim to help others live their best life and we take pride in our ability to provide care and compassion to our clients. We do our best to offer employee benefits that enhance the well being of our team members and strive to add new benefits each year. Do you enjoy working alone in a home environment? No prior experience is required-we will train. Pick Your Shift! As one of the largest privately-owned and locally-run home care businesses in our area, we are able to offer many different shifts and locations to choose from. We want you to have a job that fits your personal schedule! Our Caregivers work in the homes of clients who may need help to maintain their independence with: • Meal preparation and/or eating • Grooming, bathing, and/or dressing • Hygiene • Mobility • Light housekeeping • Medication reminders • Companionship and conversation • Appointments and errands Are you...Friendly and Loving? Compassionate? Respectful? Patient? Professional? Skills: * Ability to work independently without the need for constant supervision * Ability to pass state-required training requirements* Ability to climb one flight of stairs and enter various homes that may or may not be handicap accessible* Commitment to adhere to health and safety standards * Ability to follow a plan of care unique to each client* Time management* Outstanding communication and interpersonal know-how * Demonstrate good judgment, problem solving, and decision-making* Strong ethics Requirements:* High school diploma or GED equivalent * Mobile cellular device* Some clients require physical mobility assistance up to 50 lbs.* Able to lift 10lbs. * Reliable transportation Benefits: * Competitive Pay * Flexible Schedules * Paid Overtime * 10 Holidays paid at 1.5x regular rate * Monthly Incentive Programs to win PAID TIME OFF! Alternate terms: Direct Service Worker, CNA, aide, care, giver, health, assisted, living, senior, home, nursing, community, personal care aide, companion, personal assistant, PCA, personal care assistant

The PowerSchool SIS Coordinator is responsible for managing and maintaining the student information system (SIS) across all three campuses. This role ensures accurate student data entry and seamless integration between academic, attendance, and operational systems. The ideal candidate is detail-oriented, tech-savvy, and experienced with PowerSchool in a K-8 or charter school environment. Key Responsibilities * Serve as the primary PowerSchool administrator for all three campuses. * Maintain accurate student enrollment, attendance, grades, schedules, and demographic data. * Create and manage user accounts, access permissions, and security settings. * Support teachers and staff with PowerSchool features, troubleshooting, and data entry. * Coordinate with campus staff to ensure timely updates for report cards, schedules, and testing rosters. * Collaborate with the Academics, IT, and Operations teams to ensure seamless integration between PowerSchool and all testing platforms (e.g., Clever, Aimsweb, NWEA, DRC, etc.). Work Environment & Schedule * Full-time, year-round position. * Travel between campuses may be required as needed. * Occasional extended hours during reporting periods or school startup. Requirements Qualifications * Associate's or Bachelor's degree preferred (Education, Data Management, Information Systems, or related field). * Strong understanding of student data workflows (enrollment, scheduling, grading, attendance). * Proficiency in Excel/Google Sheets and familiarity with state reporting requirements. * Excellent communication, problem-solving, and organizational skills. * Ability to multitask and prioritize across multiple campuses.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department Medicaid SupportJob SummaryJob Description• May serve as the subject matter expert in Third-Party Liability (TPL) Recovery issues related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Provides support in responses to escalated matters.• Develops an advanced working knowledge of Medicaid and Eligibility policy to interpret Medicaid claims.• Participates in the development and implementation of TPL policies and procedural changes related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. • Performs advanced research of claims to identify claims associated with accident-related diagnoses and treatments and/or applicable to various recovery types.• Performs advanced calculations to determine appropriate claims recovery amounts and processes incoming payments.• Provides support to the Medicaid Fraud and Recovery Investigative Unit's ongoing, statewide operational activities relative to restitution and fraud recoveries.• Pursues the recovery of funds from third parties (including the estates and Trusts of deceased recipients), as appropriate and according to established policies and procedures; includes issuance of recovery notices and assistance to LDH's Bureau of Legal Service when defending LDH's interest in legal proceedings.• May conduct extensive asset, estate, succession, claim, and other necessary case research. Requires regular coordination with LDH's Bureau of Legal Service, families of deceased Medicaid recipients, attorneys, insurance companies, and other third parties, in the regular management of assigned Recovery caseload.• May serve as the LDH representative for recovery matters under appeal, including preparation of Summaries of Evidence and other documentation and processes required of the LDH's and Department of Administrative Law's fair hearing processes. • Assists in making recommendations for system changes required due to changing federal and/or state regulations, Medicaid policies, and other factors including system modernization efforts.• Participates in planning, development, design, testing, and implementation of changes and/or new specifications to the recovery system.• May serve as backup to team lead (i.e. Recovery Coordinator 2).• Other tasks, as directed. Required Qualifications: • Bachelor's degree or 6 years' professional work experience in lieu of degree.• Excellent analytical skills, effective organizational and time management skills.• Ability to manage projects, assignments, and competing priorities.• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.• Great attention to detail and follow up, and verbal/written communications skills. Desired Qualifications: • Advanced degree.• Minimum one year of experience in Medicaid Long Term Care and HCBS programs.• Minimum one year of experience with the Louisiana Medicaid systems and policy.• Minimum one year of experience with liability insurance claims processing.• CPT, ICD‐9 or ICD‐10 coding, and HCPCS knowledge. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.