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Service assistant jobs in Coral Gables, FL

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  • Patient Service Representative

    Radiology Partners 4.3company rating

    Service assistant job in Boca Raton, FL

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. This position is temporary/PRN, working various shifts as needed. Essential Duties and Responsibilities: (60%) Front Desk Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager. Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and programs. Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax machines. Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling correspondence. Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. (20%) Medical Records Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences. Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. (15%) Technologist Support Monitors all modality schedules. Greets and escorts patients to changing room; briefly explains procedure. Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table. Ensures that all patient areas are stocked and organized in a neat and tidy manner. Cleans and stocks patient prep room and patient restroom. Stocks linen and empties laundry at the end of the shift. Checks with technologists, center supervisor, or center manager for additional duties as needed. (5%) Other Duties as Assigned
    $28k-33k yearly est. 3d ago
  • Onsite FAP Support Service Assistant, FASS - Miami, FL

    Msccn

    Service assistant job in Miami, FL

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Provides assistance to the Family Advocacy Program Manager with FAP efforts including administrative support, analytics, coordination of services to the installation Army Community Services Family Advocacy Program (FAP) supporting prevention, education, training, and direct services. Assists the installation Family Advocacy Program Manager (FAPM) with coordination and implementation of all FAP efforts, providing administrative and analytical support to the installation ACS FAP. Supports and assists in development of FAP related trainings Problematic Sexual Behavior-Child and Youth (PSBCY), Incident Determination Committee-Clinical Case Staff Meeting (IDC CCSM) , Victim Advocacy, New Parent Support and Taskers. Collaborates and coordinates with a multidisciplinary staff and installation agencies as required. Drafts and implements Standard Operating Procedures, Memorandum of Understanding and Memorandum of Agreements using the Department of Army (DA) regulations. Represents the FAPM in coordinating with county and state agencies for FAP related activities and Memoranda of Agreement and Understanding. Analyzes family violence statistics for installation reporting purposes and presents to senior leadership. Manages quality control for FAP reporting structures and ensures completeness/accuracy of reports. Coordinates, schedules, provides logistical support, performs administrative functions, and maintain calendars. Supports program related meetings to include taking and completing meeting minutes. Maintains the FAP annual and monthly training rosters. Assists with maintaining certification files, checklists, and preparation for certification review. Provides initial client/customer facing triage to ascertain appropriate FAP referral. Coordinates and facilitates periodic DA installation certification process. All other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Additional Qualifications/Responsibilities Other Job Requirements Responsibilities Bachelor's degree in a social science or related field 3 years family violence experience 3 years administrative experience Position requires onsite work Ability to work independently Highly skilled in all components of Microsoft Office Suite Obtain and maintain required contract security and installation security and background check requirements General Job Information Title Onsite FAP Support Service Assistant, FASS, Miami, Florida Grade 22 Work Experience - Required Administrative Support, Child Welfare, Domestic Abuse Intervention and Prevention Work Experience - Preferred Education - Required Bachelor's, Bachelor's - Behavioral Health, Bachelor's - Social Work Education - Preferred License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $50,225 Salary Maximum: $75,335 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
    $50.2k-75.3k yearly 5d ago
  • Customer Service Liaison

    Dinamic As Group

    Service assistant job in Miami, FL

    Dinamic As Group is a forward-thinking organization dedicated to creating impactful strategies that elevate brands and drive business growth. Our team is built on innovation, collaboration, and a commitment to excellence. We value individuals who bring fresh ideas, strong organizational abilities, and a passion for delivering high-quality work. As we continue to expand, we are seeking a Marketing Coordinator who will play an important role in supporting our marketing initiatives and shaping our brand presence. Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with excellent attention to detail. Problem-solving mindset with a customer-focused approach. Professional demeanor and strong organizational abilities. Basic proficiency in office and communication software. Ability to work independently and collaboratively. Additional Information Competitive salary Opportunities for professional and career growth. Skill-building and development throughout your role. Supportive, team-oriented work environment. Full-time position with long-term stability.
    $26k-40k yearly est. 30d ago
  • Parking Service Assistant

    Dept.of Off Street Parking

    Service assistant job in Miami, FL

    Parking Service Assistant I - PHT Reports To: Asst. Manager of Operations Department: Operations Overall Responsibilities: Individuals in this position are responsible for collecting used tickets, refilling garages/lots equipment with tickets, receipt paper, daily upkeep and troubleshooting of equipment. Extensive knowledge of parking equipment at all automated facilities. Possess ability to assist customers at any of our facilities. Assuring good customer relations in Miami Parking Authority managed parking facilities. Additional responsibilities include the directing of traffic, trash removal and general up keep of facilities and covering brakes for command center staff. Duties and Responsibilities: Do daily rounds in all garages and lots, collect used tickets, refill equipment with tickets, receipt paper, ink, etc. Replenish and close shift at Pay On Foot Stations in all facilities (changing of Pay Stations). Testing and troubleshooting of equipment such as pay stations, entry and exit verifiers. Fix and put back arm gates. Assures that the automatic parking equipment is operating in harmony with overall operation of parking garage. Erects barricades and places parking direction signs as necessary. Fills out daily report of duties performed to be send electronically to supervisors. Daily closure of assigned facilities. Perform Parking Attendants and Customer Service Monitors duties when needed. Must keep all equipment and working area clean. Policies/patrols parking garage and lot grounds. Directs traffic and patrols assigned facilities to assure safety of vehicles. Assists the public with directions and information. Corrects and/or reports any hazardous conditions. Complies with all safety standards, rules and regulations. Prepares reports for supervisors. Performs any other duties that may be assigned. Required Knowledge, Skills and Abilities: Must have a valid driver's license in order to operate golf cars Must be fluent in English and Spanish Provide excellent customer service. Provide routine information in a clear manner. Keep simple records and make reports. Establish and maintain effective working relationships with other employees and the general public. Lift and move weights of 25 pounds or less. Basic computer skills, and ability to work programs used at command center. Job Knowledge: Education - High School education. Requires reading, writing, adding, subtracting and following instructions. Judgment and Decision Making: Restricted scope of duties. Some analysis of facts surrounding individual problems. Referral to supervisor for involved or questionable cases. Responsibility: Loss of cash equipment, materials and/or process would seldom exceed $100.00 per incident. Inattention or careless operation of equipment may cause lost time injury to self or others in immediate area. Errors may involve losses such as cash shortfalls, improper costs, overpayment, failure to take discounts, waste of materials, damage or loss of equipment. Work not continually subject to verification or check, although errors usually remain within the Agency. Regular contacts with peers, supervisors and/or other departments, general public and customers requiring tact, to avoid friction and obtain cooperation. Manual Skill and Dexterity: Job does not require skills and abilities beyond those normally possessed by the average individual. Physical Effort: Light physical effort required consisting of occasional moderate walking, lifting or moving of material and sometime works in cramped positions while using repair tools.
    $25k-41k yearly est. Auto-Apply 60d+ ago
  • Service Assistant - Uchi Miami

    Uchi California

    Service assistant job in Miami, FL

    Hai Hospitality (Uchi, Uchiko, Uchiba) is accepting applications for Service Assistant. In this role, you will support service on every level and help create memorable guest experiences. We will teach you everything you need to know to be successful and will develop you into an excellent server as quickly as your potential allows! What you'll do in this role: Acquaint yourself with our menu, current specials, and Japanese cuisine. We'll provide all the info you need to succeed! Learn about beer, wine, and sake through peer-led beverage training Be present and active on the floor, assisting with running side work Bus and reset tables, polish glassware, stock supplies Assist servers with all aspects of service to enhance the guest experience Deliver food to our guests and explain each dish Receive, organize, and deliver curbside orders to guests waiting outside Why You'll Love Working With Us Medical / Dental / Vision / Accident insurance options available Employee Assistance Program with mental health services available Employer Matched 401k Savings plan Opportunity to grow -- we promote from within almost exclusively Dining discounts Basic Qualifications Must be able to effectively communicate with guests and other employees Detect and identify safety issues, and comply with safety guidelines and standards Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties Must have the ability to stand and walk for extended periods Bend, stoop, and reach to access various areas and items Ability to work in a fast-paced, high-pressure environment Ability to work in a variety of temperatures, both hot and cold Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces Move quickly and efficiently to respond to customer needs Ability to work in close proximity to coworkers in a crowded kitchen or serving area Tolerate exposure to potential allergens and food odors Maintain a professional and hygienic appearance, including proper uniform and personal grooming Understand directives and communicate effectively with Leadership and coworkers Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions The Hai Experience Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people. Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $25k-41k yearly est. Auto-Apply 7d ago
  • Service Assistant - Uchi Miami

    Uchi Restaurants

    Service assistant job in Miami, FL

    Hai Hospitality (Uchi, Uchiko, Uchiba) is accepting applications for Service Assistant. In this role, you will support service on every level and help create memorable guest experiences. We will teach you everything you need to know to be successful and will develop you into an excellent server as quickly as your potential allows! What you'll do in this role: Acquaint yourself with our menu, current specials, and Japanese cuisine. We'll provide all the info you need to succeed! Learn about beer, wine, and sake through peer-led beverage training Be present and active on the floor, assisting with running side work Bus and reset tables, polish glassware, stock supplies Assist servers with all aspects of service to enhance the guest experience Deliver food to our guests and explain each dish Receive, organize, and deliver curbside orders to guests waiting outside Why You'll Love Working With Us Medical / Dental / Vision / Accident insurance options available Employee Assistance Program with mental health services available Employer Matched 401k Savings plan Opportunity to grow -- we promote from within almost exclusively Dining discounts Basic Qualifications Must be able to effectively communicate with guests and other employees Detect and identify safety issues, and comply with safety guidelines and standards Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties Must have the ability to stand and walk for extended periods Bend, stoop, and reach to access various areas and items Ability to work in a fast-paced, high-pressure environment Ability to work in a variety of temperatures, both hot and cold Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces Move quickly and efficiently to respond to customer needs Ability to work in close proximity to coworkers in a crowded kitchen or serving area Tolerate exposure to potential allergens and food odors Maintain a professional and hygienic appearance, including proper uniform and personal grooming Understand directives and communicate effectively with Leadership and coworkers Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions The Hai Experience Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people. Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $25k-41k yearly est. Auto-Apply 3d ago
  • Community Service Aide

    Town of Davie, Fl 4.0company rating

    Service assistant job in Davie, FL

    Under general supervision, performs various support duties within the Police Department in an assigned area; such as accident investigation, dispatch, crime scene processing; traffic control; worthless checks; fraud or other technical functions as required. Reports to Police Sergeant. Minimum Requirements (Must meet by the closing date of the posting unless otherwise stated) * Graduation from high school or possess a G.E.D. * Possess at least one (1) year of public contact experience, preferably in the law enforcement field; * Must be able to successfully complete the Police Service Aide Academy. * Must possess a valid Class "E" Florida driver's license. * Must be able to work shift work. * May be required to carry certification as an Intoxilyzer operator, or for similar blood-alcohol content measurement device as determined by the Town. Certification by the State of Florida as an Accident Investigator/Parking Enforcement Specialist is required prior to assignment of Accident Investigation/Parking Enforcement functions. Supplemental Information All applicants must: * Have the ability to possess a valid Florida Driver's License by time of employment; * Have passed the C.J.B.A.T (Criminal Justice Basic Abilities Test) exam (valid for four (4) years) (F.B.A.T. is not acceptable); * Have no felony convictions; * Not have any driver's license suspensions within five (5) years of the date of this application (not insurance related); * Not have used steroids within three (3) years of the date of this application; * Not have a DUI arrest and/or conviction in the last five (5) years; * Not have visible tattoos above the collarbone on the neck, face, head, scalp or on the hands; * Not have used any illegal controlled substances within three years of the date of this application with the exception of marijuana. All applicants must not have used marijuana or cannabis in any form within one year of the date of this application. * Not have used any tobacco products within six (6) months of the date of this application. * Not have been dishonorably discharged from the Armed Forces of the United States. * Be of Good Moral Character; no misdemeanor convictions involving moral character, perjury, false statement as outlined in Florida State Statute.
    $24k-37k yearly est. 14d ago
  • Marketing Service Assistant - State Farm Agent Team Member

    Janet Fernandez-State Farm Agent

    Service assistant job in Fort Lauderdale, FL

    Job DescriptionBenefits: Health insurance Opportunity for advancement Paid time off Training & development Competitive salary Location: Cooper City, Weston and Palm Beach Gardens, Jupiter FL (Supporting Kelly Hagar's State Farm Agency's too.) About the Role: Join Janet Fernandez and Kelly Hagar's State Farm as a Marketing Team Member and help us grow our brand across Cooper City and Palm Beach Gardens along with other surrounding communities! Youll design creative marketing campaigns, manage social media engagement, support local events, and drive lead generation efforts that strengthen client relationships and community connections. Why Youll Love Working Here A community-focused agency led by a supportive, well-respected leader. Comprehensive benefits medical, dental, vision, and retirement. Career growth opportunities, including leadership and agency deelopment paths. A positive, collaborative environment that values creativity and results. What Youll Do Develop, implement, and track digital and traditional marketing campaigns (email, social, print, and community events). Manage and grow our social media presence with engaging content and timely responses. Support cross-location marketing efforts for multiple State Farm offices. Coordinate community sponsorships and local partnerships. Use analytics tools (Google Analytics, Excel, CRM, etc.) to measure campaign performance and improve ROI. Create and manage a monthly marketing plan and budget aligned with agency goals. Attend and represent the agency at community and marketing events. What Were Looking For Bachelors degree in Marketing, Communications, or related field (preferred). 2+ years of B2C marketing experience (insurance or financial services a plus). Strong writing and design sense you know how to make content connect. Analytical mindset with experience in Google Analytics, email platforms, Excel, or CRM tools. Self-starter who thrives in a collaborative, fast-paced environment. Meet Janet: Serving the entire state of Florida, our agency specializes in relocations to South Florida and proudly supports local communities including Ft. Lauderdale, Cooper City, Davie, Weston, Pembroke Pines, Plantation, Sunrise, Tamarac, and Coral Springs. We offer a full range of insurance and financial products auto, home, business, life, and health plus 96 additional services, including free notary and fax support. Our bilingual team provides exceptional service in both English and Spanish. Our Achievements & Community Impact: Over the years, Janets agency has earned multiple State Farm honors, including: Crystal Honor Agent SVP Agent Chairmans Circle Agent Ambassador for Life Beyond the office, Janet is deeply involved in her community volunteering with Habitat for Humanity, the Broward County School Business Partner Program, and local High School Mentor initiatives. She frequently speaks to young drivers about car insurance and has mentored over 50 interns and trained eight Agent Aspirants, with three now running their own agencies. A proud Florida State University graduate, Janet has been happily married for over 37 years to her college sweetheart. Together, theyve raised three wonderful children an FSU Seminole, a UF Gator, and a Boston College Eagle. After surviving both a plane crash and a serious car accident, Janet lives every day with deep gratitude and purpose. Her mission is to help others protect what matters most through proper coverage and financial guidance caring for families across generations. Ready to Join Us? If youre ready to grow your marketing career in a supportive, energetic environment where your ideas matter and your work makes an impact, wed love to meet you. Apply today and take the next step in your career with a trusted name in insurance and community service.
    $25k-41k yearly est. 18d ago
  • Service Assistant

    Kapow! Noodle Bar

    Service assistant job in Boca Raton, FL

    Kapow Noodle Bar is part of Subculture Restaurant Group, an iconic South Florida hospitality group dedicated to transforming each visit into an awe-inspiring memory and stimulating a craving to return. We celebrate the unique talents of our entire team, as well as core values of integrity, coloring outside the lines, embracing growth, respect, and excellence. Kapow Noodle Bar in Boca Raton is looking for energetic, warm & friendly food runners, bussers, and barbacks to join our opening team, who can provide our guests both in our dining room and busy bar/lounge with top-tier hospitality and an unforgettable experience. Our ideal candidate would possess the following: • A minimum of one year experience preferred but not required • A guest-first approach to hospitality, and the ability to anticipate guests' service needs • Strong communication skills • A positive attitude, and the ability to work well in a team-oriented environment • Fully open availability is preferred. We're looking for long-term players • Capable of lifting heavy items
    $25k-41k yearly est. 60d+ ago
  • Service Assistant

    Rosemary's Miami 3.9company rating

    Service assistant job in Miami, FL

    Job Description Rosemary's is coming to Wynwood!!! Casa Nela, the restaurant group behind the popular New York neighborhood restaurants Rosemary's, Roey's, Claudette, and Bobo, is opening our first Rosemary's location in Miami. Our Wynwood restaurant will feature a dynamic indoor/outdoor space, reminiscent of a countryside Italian farmhouse. Italian cooking featuring fresh ingredients from our garden and neighborly hospitality fuel our mission to bring people together. If you appreciate quality seasonal cooking, everyday elegance, and neighborly hospitality, we welcome you to join our community! BENEFITS: - Paid time off for line level employee - Medical, dental and vision insurance - Company 401(k) retirement plan - Employee dining discount program - Referral bonus program - Opportunities for growth within our organization RESPONSIBILITIES: - Assist server in serving guests with a warm, hospitable demeanor while ensuring exceptional customer service - Ensure that all tables are clean, free of dirty dishes and utensils, and properly set for each course - Maintain cleanliness and organization of the service and kitchen areas, adhering to food safety regulations - Run food from kitchen to dining room and talk about dishes with enthusiasm and efficiency - Assist in production of coffee and other non-alcoholic beverages - Provide knowledgeable recommendations on food and drink selections to enhance the dining experience REQUIREMENTS: - Proven experience working in a high volume restaurant - Previous experience with Toast POS preferred - Knowledge base of food, wine, and spirits - Accuracy and speed in executing assigned tasks - Familiar with industry's best practices, including department of health standards - Availability to work weekends, nights, and some holidays - Ability to lift 30 to 50 pounds - Positive attitude; a team player that's willing to work as a team to provide the best possible guest experience every time! Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
    $24k-31k yearly est. 4d ago
  • Volunteer Services Assistant - Part Time

    Humane Society of Broward County 3.5company rating

    Service assistant job in Dania Beach, FL

    Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a “Leader in Animal Welfare”. We provide shelter, aid, and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals. Job Summary: Assists the Director of Volunteer Services with data entry, program implementation, and organization of materials while providing excellent service to volunteers. Job Type: Part-time (25hrs/week), weekend availability required. Pay rate: $18.00/hr Work Environment: On-site office environment with exposure to a variety of animals and susceptible to being bitten or scratched. Responsibilities: Enter, update, and maintain volunteer records in the shelter's database. Assist the Director of Volunteer Services with the planning and implementation of volunteer programs and initiatives. Prepare, organize, and maintain volunteer materials, manuals, and supplies. Respond to volunteer inquiries via phone, email, and in person. Provide support to volunteers by answering questions, troubleshooting issues, and offering guidance as needed. Assist with scheduling, communication, and coordination of volunteer shifts and events. Prepare and support volunteer orientations, training, meetings, and recognition activities. Perform general administrative tasks such as filing, copying, data management, and correspondence. Perform other duties in accordance with HSBC policies as needed. An ideal candidate will be friendly, detail-oriented, and computer proficient, with the ability to work independently, solve problems, and take direction. This role helps ensure that the volunteer program operates smoothly and continues to provide meaningful experiences for both volunteers and staff. Required Qualifications: High school diploma or general education degree (GED) required; some college preferred. Strong computer literacy, including experience with Microsoft Office Suite, database systems, graphic programs, and working knowledge of social media platforms. Exceptional organization skills and attention to detail. Friendly and professional demeanor with strong interpersonal and communication skills. Ability to work independently and take direction effectively. Preferred Qualifications: Prior work experience in a non-profit environment preferred. Public speaking experience
    $18 hourly 17d ago
  • Park Service Aide (North Locations)

    Miami-Dade County, Fl 4.6company rating

    Service assistant job in Miami, FL

    Minimum Qualifications High school diploma or GED. Three months of experience in customer contact, recreation, or general labor are required. Must possess a Driver license. Must be able to work days, nights, holidays, and weekends on a varied work schedule. Recruitment Notes Various positions needed to assist with office clerical, or maintenance of the facility. The position will assist with cleaning bathrooms, removing litter, and cleaning park areas. Positions will be hired for multiple locations in the Central & North Area of Miami Dade County to include Crandon Park and Marina, Matheson Hammock Park and Marina, Haulover Park and Marina, and Greynolds Park.
    $31k-44k yearly est. 2d ago
  • Office Assistant

    Fastsigns 4.1company rating

    Service assistant job in Boca Raton, FL

    Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS office assistant, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. POSITION DESCRIPTION This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. RESPONSIBILITIES Serve as the first point of contact for walk-in, email, E-commerce and telephone customers. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Develop a complete understanding of pricing and proposal models. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting). Prepare estimates and establish/maintain estimate follow-up procedures. Communicate with customers on order status and changes the production schedule. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you emails 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc. Maintain an attractive retail environment (clean, organized and functional). Support center Directors and Branch Manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings. Assist in the implementation of company marketing plans as needed. Perform market research, competitive shops and customer surveys. Identify and resolve customer satisfaction issues. Establish and maintain effective team relationships with all support departments. Adhere to all company policies, procedures and business ethics codes. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions. ADDITIONAL RESPONSIBILITIES Participate in marketing events such as open house(s) and telemarketing programs. Assist in collection of account receivables. Coordinate shipping schedules and delivery of merchandise and services. WORKING CONDITIONS Working conditions are normal for an office and a light manufacturing environment. Report to Directors and Branch Manager. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • RCM Support Services Specialist

    Us Eye

    Service assistant job in University Park, FL

    JOB TITLE About US Eye: US Eye is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology, and facial surgery. With 50 clinics and five surgery centers, led by 95 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas, and Virginia. JOB SUMMARY: The RCM Support Services Specialist is responsible for ensuring a seamless and transparent financial experience for patients while maintaining accuracy throughout the revenue cycle. This role supports the billing and clinical teams by addressing patient billing inquiries, reviewing and updating claims, identifying charge posting or payment errors, reviewing authorizations, and performing financial clearance for upcoming procedures. The specialist also provides real-time cost estimates for office visits, diagnostic testing, and surgeries. The ideal candidate will have a strong understanding of ophthalmology and retina billing, payer authorization requirements, and a dedication to patient-centered financial communication. ESSENTIAL JOB FUNCTIONS: Patient Financial Support Respond promptly and professionally to patient billing and statement inquiries while on-site or by phone. Clearly explain insurance benefits, copayments, deductibles, and out-of-pocket costs related to ophthalmology and retina services (e.g., OCT, fluorescein angiography, intravitreal injections, cataract or retina surgeries). Patient education regarding billing/statement questions Assist patients with payment options, including financial assistance options, and understand their financial responsibilities. Escalate/triage to Financial Clearance Teams when applicable. Coordinate with the appropriate RCM Support teams for resolution of any billing issues & monitor the timely completion of those requests. Claims and Payment Management Research, update, and correct claim data to ensure timely and accurate submission. Identify and resolve charge posting or payment errors, including misapplied payments, incorrect adjustments, and missing transactions. Collaborate with billing and coding teams to correct denials or rejections and prevent recurrence. Escalate/triage to Accounts Receivables (A/R), Charge Posting, and Payment Posting Teams when applicable. Authorizations & Financial Clearance Review patient accounts prior to visits, procedures, or surgeries to confirm all authorizations and referrals are valid and current. Verify insurance eligibility and benefits for current appointments, and provide patients with detailed information pertaining to their health plan design. Coordinate with clinical and scheduling teams to ensure all services are authorized and financially cleared before the date of service. Escalate missing or delayed authorizations promptly to minimize denials and scheduling disruptions. Estimates and Cost Transparency Generate accurate, real-time (“on-the-fly”) cost estimates for office visits, diagnostics, injections, and surgeries using payer information and practice fee schedules. Triage complex or multi-procedure estimate requests for financial counseling review and patient communication. Workflow Efficiencies & Implementation of Enhanced Technology Participation in a working session with other RCM team members to discuss opportunities for improvement. Work closely with RCM senior leadership on addressing issues and implementing agreed-upon solutions in a timely manner. Administrative and Operational Support Document all patient and payer communications accurately in the EHR/billing system. Collaborate across teams-scheduling, authorizations, billing, and clinical-to ensure accurate financial data and a smooth patient experience. Escalate complex financial or insurance issues to RCM leadership for resolution. OTHER DUTIES AND RESPONSIBILITIES: During non-peak times, providing additional RCM Support within other departments (i.e., patient assistance - enrollments, shipments, and replacement drugs), A/R Support (Claim status for unresponded to claims, review and outreach to patients with large outstanding balances and accounts in pre-list status, targeted denial management) COMPETENCIES Expertise in insurance verification, authorization management, financial clearance and AR billing functions. Strong analytical skills for identifying and resolving charge posting, payment errors and payer denials. Excellent written and verbal communication with a compassionate, patient-centered approach. Proficiency with EHR and billing platforms (e.g., NextGen and Intellichart Pro, etc). Exceptional attention to detail, organization, and multitasking ability in a fast-paced environment. EDUCATION AND EXPERIENCE: High school diploma or GED required; associate degree or certification in medical billing preferred. Minimum 2-3 years of experience in ophthalmology or retina billing, authorizations, or RCM support. Strong understanding of CPT/ICD-10 coding, payer policies, and modifier use specific to ophthalmology and retina services (e.g., injections, bilateral procedures, global periods). POSITION TYPE AND EXPECTED HOURS OF WORK: This is a full-time position located in University Park, Florida Standard business hours with occasional flexibility for pre-surgical or month-end workload. Travel to other locations as necessary In-office with a possible hybrid work environment during less peak times. PHYSICAL DEMANDS: Prolonged periods of sitting at a desk and working on a computer. The noise level in the work environment is usually moderate. Moderate lifting 10-50lbs Hybrid role Ability to travel between locations as necessary. BENEFITS: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-51k yearly est. 5d ago
  • Philanthropy Coordinator

    Camillus House 3.5company rating

    Service assistant job in Miami, FL

    Full-time Description Who We Are At Camillus House, we are driven by our mission to serve the poor and homeless people in South Florida. Guided by the teachings of St. John of God, we provide housing, healthcare, addiction treatment, and mental health services that restore dignity and hope. Our core values-Hospitality, Respect, Quality, Spirituality, and Responsibility- guide everything we do to uplift those most in need. Who You Are You are an organized, enthusiastic, and mission-driven professional with a passion for relationship building, community engagement, and philanthropy. You thrive in a collaborative environment and have strong communication, research, and administrative skills. You take pride in attention to detail and enjoy managing multiple projects that support meaningful causes. With a commitment to excellence and compassion, you bring both creativity and professionalism to donor stewardship and development operations . What You'll Do As the Development Coordinator, you will play a key role in supporting the fundraising and donor engagement efforts of the Philanthropy & Communications Department. Reporting to the Senior Vice President of Philanthropy & Communications, you will help ensure the success of donor cultivation, stewardship, and fundraising campaigns while maintaining accurate records and supporting special events and outreach efforts. Your Key Responsibilities Donor Relations & Stewardship: Prepare and send donor acknowledgments, updates, and stewardship materials to ensure timely and personalized communication. Data Management & Reporting: Maintain accurate donor records and activity tracking in the CRM database; generate and analyze donor and giving reports for review and presentations. Research & Prospect Development: Conduct donor and prospect research to support cultivation strategies, prepare donor briefings, and identify new funding opportunities. Fundraising Campaigns & Events: Support the execution of fundraising campaigns such as Give Miami Day , corporate partnerships, and donor appreciation events; assist with event logistics, registration, and volunteer coordination. Communications Support: Assist in drafting donor-facing materials, event invitations, and outreach communications that align with the Camillus House mission and brand. Administrative Support: Coordinate department meetings, prepare reports, and assist in scheduling, documentation, and project follow-up. Team Collaboration: Partner with colleagues across departments to support organization-wide initiatives that engage donors, volunteers, and community partners. Other Duties as Assigned. Requirements What You'll Bring Education: Bachelor's degree in business, Marketing, Communications, Nonprofit Management, or a related field. Experience: Minimum of 2 years of experience in development, fundraising, or a customer service-related role (nonprofit experience strongly preferred). Technical Skills: Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and familiarity with donor management systems (e.g., Raiser's Edge, Salesforce, DonorPerfect, or similar CRMs). Communication: Excellent written and verbal communication skills; Spanish proficiency preferred, additional languages (Creole) a plus. Professional Attributes: Highly organized, detail-oriented, and able to manage multiple priorities. Self-starter with strong initiative and the ability to work independently or collaboratively. Demonstrated ability to remain calm and professional under pressure. Culturally sensitive and compassionate toward the populations served by Camillus House. Other Requirements: Successful completion of a background check and toxicology screening. Valid Florida driver's license with a clean driving record. Physical Demands & Work Environment Physical Requirements: Must be able to stand, walk, and use hands/fingers regularly; occasionally lift and move up to 25 lbs. May involve bending, reaching, or light cleaning for event setup. Work Environment: Office-based setting with occasional event-related activity; moderate noise level. Schedule: Full-time, Monday-Friday, 9:00 AM to 5:00 PM, with flexibility for occasional evenings, weekends, and holidays to support events and donor activities. What We Offer • Comprehensive Medical Plans (PPO & HMO options) • Dental Insurance • Vision Insurance • GAP Insurance (fully paid by employer) • Employer-paid Short-Term Disability Coverage • Employer-paid Long-Term Disability Coverage • Employer-paid Life Insurance • Voluntary Life & AD&D Insurance • Accident & Critical Illness Insurance • Long-Term Care Insurance • Proactive Health Management Plan (PHMP) Wellness Program • Employee Assistance Program (EAP) - Confidential support for personal and work-life issues • Pet Insurance (Nationwide) • Paid Vacation Time • Paid Sick Time • Paid Federal Holidays • Paid Floating Holidays Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity.
    $31k-40k yearly est. 40d ago
  • Part-Time Program Assistant I, Continuing Education & Professional Development

    Miami Dade College 4.1company rating

    Service assistant job in Miami, FL

    Job Details Job FamilySTAFF - Support StaffGradeC1Salary$14.00 - Base RateDepartmentContinuing Education & Professional Development ( CEPD ) Reports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 24, 2025 The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department. What you will be doing * Receives, screens, and directs phone calls from the general public * Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions * Creates letters of completion and attendance * Assists instructors with drops and adds * Prepares packages, for pre and post-testing, as needed * Monitors student attendance * Provides class rolls and grade rolls to instructors and alerting them to problems * Performs other duties as assigned What you need to succeed * High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience * All degree's must be from a regionally accredited institution * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Thorough knowledge of Continuing Education departments, policies, and class offerings * Familiarity with College organization and policies * Possess excellent telephone and customer service skills * Ability to follow instructions and work with minimal supervision * Possess excellent interpersonal and communication skills * Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department * Ability to work a flexible schedule to include evening and weekend assignments * Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
    $14 hourly Easy Apply 6d ago
  • Customer Service Liaison

    Dinamic As Group

    Service assistant job in Miami, FL

    Dinamic As Group is a forward-thinking organization dedicated to creating impactful strategies that elevate brands and drive business growth. Our team is built on innovation, collaboration, and a commitment to excellence. We value individuals who bring fresh ideas, strong organizational abilities, and a passion for delivering high-quality work. As we continue to expand, we are seeking a Marketing Coordinator who will play an important role in supporting our marketing initiatives and shaping our brand presence. Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with excellent attention to detail. Problem-solving mindset with a customer-focused approach. Professional demeanor and strong organizational abilities. Basic proficiency in office and communication software. Ability to work independently and collaboratively. Additional Information Competitive salary Opportunities for professional and career growth. Skill-building and development throughout your role. Supportive, team-oriented work environment. Full-time position with long-term stability.
    $26k-40k yearly est. 30d ago
  • Parking Service Assistant

    Dept.of Off Street Parking

    Service assistant job in Miami, FL

    Job Description Parking Service Assistant I - PHT Reports To: Asst. Manager of Operations Department: Operations Overall Responsibilities: Individuals in this position are responsible for collecting used tickets, refilling garages/lots equipment with tickets, receipt paper, daily upkeep and troubleshooting of equipment. Extensive knowledge of parking equipment at all automated facilities. Possess ability to assist customers at any of our facilities. Assuring good customer relations in Miami Parking Authority managed parking facilities. Additional responsibilities include the directing of traffic, trash removal and general up keep of facilities and covering brakes for command center staff. Duties and Responsibilities: Do daily rounds in all garages and lots, collect used tickets, refill equipment with tickets, receipt paper, ink, etc. Replenish and close shift at Pay On Foot Stations in all facilities (changing of Pay Stations). Testing and troubleshooting of equipment such as pay stations, entry and exit verifiers. Fix and put back arm gates. Assures that the automatic parking equipment is operating in harmony with overall operation of parking garage. Erects barricades and places parking direction signs as necessary. Fills out daily report of duties performed to be send electronically to supervisors. Daily closure of assigned facilities. Perform Parking Attendants and Customer Service Monitors duties when needed. Must keep all equipment and working area clean. Policies/patrols parking garage and lot grounds. Directs traffic and patrols assigned facilities to assure safety of vehicles. Assists the public with directions and information. Corrects and/or reports any hazardous conditions. Complies with all safety standards, rules and regulations. Prepares reports for supervisors. Performs any other duties that may be assigned. Required Knowledge, Skills and Abilities: Must have a valid driver's license in order to operate golf cars Must be fluent in English and Spanish Provide excellent customer service. Provide routine information in a clear manner. Keep simple records and make reports. Establish and maintain effective working relationships with other employees and the general public. Lift and move weights of 25 pounds or less. Basic computer skills, and ability to work programs used at command center. Job Knowledge: Education - High School education. Requires reading, writing, adding, subtracting and following instructions. Judgment and Decision Making: Restricted scope of duties. Some analysis of facts surrounding individual problems. Referral to supervisor for involved or questionable cases. Responsibility: Loss of cash equipment, materials and/or process would seldom exceed $100.00 per incident. Inattention or careless operation of equipment may cause lost time injury to self or others in immediate area. Errors may involve losses such as cash shortfalls, improper costs, overpayment, failure to take discounts, waste of materials, damage or loss of equipment. Work not continually subject to verification or check, although errors usually remain within the Agency. Regular contacts with peers, supervisors and/or other departments, general public and customers requiring tact, to avoid friction and obtain cooperation. Manual Skill and Dexterity: Job does not require skills and abilities beyond those normally possessed by the average individual. Physical Effort: Light physical effort required consisting of occasional moderate walking, lifting or moving of material and sometime works in cramped positions while using repair tools.
    $25k-41k yearly est. 1d ago
  • Volunteer Services Assistant - Part Time

    Humane Society of Broward County 3.5company rating

    Service assistant job in Dania Beach, FL

    Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a "Leader in Animal Welfare". We provide shelter, aid, and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals. Job Summary: Assists the Director of Volunteer Services with data entry, program implementation, and organization of materials while providing excellent service to volunteers. Job Type: Part-time (25hrs/week), weekend availability required. Pay rate: $18.00/hr Work Environment: On-site office environment with exposure to a variety of animals and susceptible to being bitten or scratched. Responsibilities: * Enter, update, and maintain volunteer records in the shelter's database. * Assist the Director of Volunteer Services with the planning and implementation of volunteer programs and initiatives. * Prepare, organize, and maintain volunteer materials, manuals, and supplies. * Respond to volunteer inquiries via phone, email, and in person. * Provide support to volunteers by answering questions, troubleshooting issues, and offering guidance as needed. * Assist with scheduling, communication, and coordination of volunteer shifts and events. * Prepare and support volunteer orientations, training, meetings, and recognition activities. * Perform general administrative tasks such as filing, copying, data management, and correspondence. * Perform other duties in accordance with HSBC policies as needed. An ideal candidate will be friendly, detail-oriented, and computer proficient, with the ability to work independently, solve problems, and take direction. This role helps ensure that the volunteer program operates smoothly and continues to provide meaningful experiences for both volunteers and staff. Required Qualifications: * High school diploma or general education degree (GED) required; some college preferred. * Strong computer literacy, including experience with Microsoft Office Suite, database systems, graphic programs, and working knowledge of social media platforms. * Exceptional organization skills and attention to detail. * Friendly and professional demeanor with strong interpersonal and communication skills. * Ability to work independently and take direction effectively. Preferred Qualifications: * Prior work experience in a non-profit environment preferred. * Public speaking experience
    $18 hourly 18d ago
  • RCM Support Services Specialist

    Us Eye

    Service assistant job in University Park, FL

    JOB TITLE About US Eye: US Eye is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology, and facial surgery. With 50 clinics and five surgery centers, led by 95 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas, and Virginia. JOB SUMMARY: The RCM Support Services Specialist is responsible for ensuring a seamless and transparent financial experience for patients while maintaining accuracy throughout the revenue cycle. This role supports the billing and clinical teams by addressing patient billing inquiries, reviewing and updating claims, identifying charge posting or payment errors, reviewing authorizations, and performing financial clearance for upcoming procedures. The specialist also provides real-time cost estimates for office visits, diagnostic testing, and surgeries. The ideal candidate will have a strong understanding of ophthalmology and retina billing, payer authorization requirements, and a dedication to patient-centered financial communication. ESSENTIAL JOB FUNCTIONS: Patient Financial Support * Respond promptly and professionally to patient billing and statement inquiries while on-site or by phone. * Clearly explain insurance benefits, copayments, deductibles, and out-of-pocket costs related to ophthalmology and retina services (e.g., OCT, fluorescein angiography, intravitreal injections, cataract or retina surgeries). * Patient education regarding billing/statement questions * Assist patients with payment options, including financial assistance options, and understand their financial responsibilities. * Escalate/triage to Financial Clearance Teams when applicable. * Coordinate with the appropriate RCM Support teams for resolution of any billing issues & monitor the timely completion of those requests. Claims and Payment Management * Research, update, and correct claim data to ensure timely and accurate submission. * Identify and resolve charge posting or payment errors, including misapplied payments, incorrect adjustments, and missing transactions. * Collaborate with billing and coding teams to correct denials or rejections and prevent recurrence. * Escalate/triage to Accounts Receivables (A/R), Charge Posting, and Payment Posting Teams when applicable. Authorizations & Financial Clearance * Review patient accounts prior to visits, procedures, or surgeries to confirm all authorizations and referrals are valid and current. * Verify insurance eligibility and benefits for current appointments, and provide patients with detailed information pertaining to their health plan design. * Coordinate with clinical and scheduling teams to ensure all services are authorized and financially cleared before the date of service. * Escalate missing or delayed authorizations promptly to minimize denials and scheduling disruptions. Estimates and Cost Transparency * Generate accurate, real-time ("on-the-fly") cost estimates for office visits, diagnostics, injections, and surgeries using payer information and practice fee schedules. * Triage complex or multi-procedure estimate requests for financial counseling review and patient communication. Workflow Efficiencies & Implementation of Enhanced Technology * Participation in a working session with other RCM team members to discuss opportunities for improvement. * Work closely with RCM senior leadership on addressing issues and implementing agreed-upon solutions in a timely manner. Administrative and Operational Support * Document all patient and payer communications accurately in the EHR/billing system. * Collaborate across teams-scheduling, authorizations, billing, and clinical-to ensure accurate financial data and a smooth patient experience. * Escalate complex financial or insurance issues to RCM leadership for resolution. OTHER DUTIES AND RESPONSIBILITIES: * During non-peak times, providing additional RCM Support within other departments (i.e., patient assistance - enrollments, shipments, and replacement drugs), A/R Support (Claim status for unresponded to claims, review and outreach to patients with large outstanding balances and accounts in pre-list status, targeted denial management) COMPETENCIES * Expertise in insurance verification, authorization management, financial clearance and AR billing functions. * Strong analytical skills for identifying and resolving charge posting, payment errors and payer denials. * Excellent written and verbal communication with a compassionate, patient-centered approach. * Proficiency with EHR and billing platforms (e.g., NextGen and Intellichart Pro, etc). * Exceptional attention to detail, organization, and multitasking ability in a fast-paced environment. EDUCATION AND EXPERIENCE: * High school diploma or GED required; associate degree or certification in medical billing preferred. * Minimum 2-3 years of experience in ophthalmology or retina billing, authorizations, or RCM support. * Strong understanding of CPT/ICD-10 coding, payer policies, and modifier use specific to ophthalmology and retina services (e.g., injections, bilateral procedures, global periods). POSITION TYPE AND EXPECTED HOURS OF WORK: * This is a full-time position located in University Park, Florida * Standard business hours with occasional flexibility for pre-surgical or month-end workload. * Travel to other locations as necessary * In-office with a possible hybrid work environment during less peak times. PHYSICAL DEMANDS: * Prolonged periods of sitting at a desk and working on a computer. * The noise level in the work environment is usually moderate. * Moderate lifting 10-50lbs * Hybrid role * Ability to travel between locations as necessary. BENEFITS: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-51k yearly est. 7d ago

Learn more about service assistant jobs

How much does a service assistant earn in Coral Gables, FL?

The average service assistant in Coral Gables, FL earns between $20,000 and $51,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.

Average service assistant salary in Coral Gables, FL

$32,000

What are the biggest employers of Service Assistants in Coral Gables, FL?

The biggest employers of Service Assistants in Coral Gables, FL are:
  1. HCA Healthcare
  2. Mavis Tire
  3. Denny's
  4. Dept.of Off Street Parking
  5. Service Corporation International
  6. Tesla
  7. PSEA
  8. Rose-Mary
  9. Costco Wholesale
  10. Rose Hills Mortuary
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