How to hire a Service Assistant

How to hire a service assistant, step by step

Here's a step-by-step service assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service assistant
• Step 8: Go through the hiring process checklist

What does a Service Assistant do?

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1. Identify your hiring needs

   First, determine the employments status of the service assistant you need to hire. Certain service assistant roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a service assistant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a service assistant that fits the bill.

   This list shows salaries for various types of service assistants.

   Type Of Service Assistant	Description	Hourly Rate
   Service Assistant	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$11-20
   Service Worker	A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations... Show More	$10-19
   Service Provider	Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services... Show More	$11-24

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Excellent Interpersonal
   • Basic Math
   • Customer Satisfaction
   • Math
   • Patients
   • Veterans
   • Customer Service
   • Compassion
   • Food Handling
   • Cleanliness
   • Federal Laws
   • Windows
   • Patient Care
   • Data Entry

   Check All Skills

   Responsibilities:

   • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
   • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
   • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
   • Function as part of the trauma team by performing CPR.
   • Set up and maintain CPR certifications for all instructional aids.
   • Review supplies, materials, vendor selection for WIS and NICU.

   More Service Assistant duties

3. Make a budget

   Including a salary range in the service assistant job description is a good way to get more applicants. A service assistant salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a service assistant in Wyoming may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level service assistant. Additionally, a service assistant with lots of experience in the field may command a higher salary as a result.

   Average service assistant salary

   $15.35hourly

   $31,928 yearly

   ---

   Entry-level service assistant salary

   $23,000 yearly salary

   Updated January 13, 2025

   Average service assistant salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	District of Columbia	$49,104	$24
   2	California	$38,233	$18
   3	New Jersey	$37,425	$18
   4	New York	$36,376	$17
   5	Nevada	$35,900	$17
   6	North Dakota	$35,417	$17
   7	Arizona	$34,753	$17
   8	Pennsylvania	$34,349	$17
   9	Maryland	$34,260	$16
   10	Washington	$33,772	$16
   11	Oregon	$32,802	$16
   12	Minnesota	$32,656	$16
   13	Massachusetts	$32,630	$16
   14	Illinois	$32,169	$15
   15	Florida	$32,086	$15
   16	Texas	$31,890	$15
   17	Virginia	$30,700	$15
   18	New Hampshire	$30,194	$15
   19	Michigan	$29,434	$14
   20	Oklahoma	$29,179	$14

   Average service assistant salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	Beth Israel Deaconess Medical Center	$60,552	$29.11
   2	Oakland University	$55,982	$26.91	19
   3	Brigham and Women's Hospital	$55,772	$26.81	41
   4	Massachusetts General Hospital	$53,396	$25.67
   5	City of Jacksonville	$53,337	$25.64	2
   6	Michigan State University	$49,860	$23.97	9
   7	Santa Clara County	$47,960	$23.06
   8	University of California-Berkeley	$47,530	$22.85
   9	Earthjustice	$47,024	$22.61
   10	State University of New York College at Cortland	$44,141	$21.22	1
   11	UC Merced	$43,915	$21.11
   12	City of Charleston	$43,590	$20.96
   13	George Mc Parland Elementary	$43,042	$20.69
   14	United States Courts	$41,759	$20.08	1
   15	City Of West Des Moines	$41,243	$19.83
   16	State Bar of Michigan	$41,133	$19.78	46
   17	Minnesota State Fair	$40,980	$19.70	39
   18	City of Mesa	$40,894	$19.66	2
   19	City of Santa Monica	$40,454	$19.45	4
   20	PSEA	$40,091	$19.27	37

4. Writing a Service Assistant Job Description

   A good service assistant job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a service assistant job description:

   Service Assistant job description example

   Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience here that lasts a lifetime. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.
   *GAME ON*
   
   As a Service Assistant, you know what it takes to take care of guests. You will assist our server and bartender teams in providing guests with friendly and prompt service. How's that for creating legendary experiences?
   
   * *
   
   *TURN GAME-TIME INTO STORIES WORTH TELLING*
   
   * You know the playing field. Preferably, you have prior experience working in a restaurant or customer service role. You are also of minimum 16 years of age (or higher per applicable law) and are certified in state, county, or local food handling and alcohol handling requirements.
   
   * You have the heart of a competitor - Sportsmanship, Hustle, Spontaneity, Community, and Fun are all part of your player profile.
   
   * You know what it takes to create legendary experiences between friends and have exceptional guest service skills.
   
   *BETTER THAN COURTSIDE*
   
   At Buffalo Wild Wings, we foster a winning culture and organization, where our team members enjoy the energy of game time and gain experience for a lifetime. What else is in it for you? Flexible schedule options, discounted meals, medical, dental and vision* and advancement opportunity to name a few. Join our team and get ready for a new playing field.
   
   *Subject to availability and certain eligibility requirements.
   
   ?You are applying for work for a franchisee Great Lakes Equity Partners, LLC, of Buffalo Wild Wings, not Buffalo Wild Wings Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

   Copy This Example

   

5. Post your job

   There are a few common ways to find service assistants for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your service assistant job on Zippia to find and recruit service assistant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with service assistant candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service assistant

   Once you've decided on a perfect service assistant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new service assistant. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a service assistant?