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The differences between service assistants and client services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service assistant and a client services assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a client services assistant are assist clients, customer service, and client service.
| Service Assistant | Client Services Assistant | |
| Yearly Salary | $31,928 | $36,929 |
| Hourly rate | $15.35 | $17.75 |
| Growth Rate | 12% | 12% |
| Number Of Jobs | 69,115 | 94,183 |
| Job Satisfaction | - | - |
| Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Average Age | 43 | 43 |
| Years Of Experience | 12 | 12 |
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
Service assistants and client services assistants have different pay scales, as shown below.
| Service Assistant | Client Services Assistant | |
| Average Salary | $31,928 | $36,929 |
| Salary Range | Between $23,000 And $43,000 | Between $24,000 And $54,000 |
| Highest Paying City | Washington, DC | Chicago, IL |
| Highest Paying State | Hawaii | Connecticut |
| Best Paying Company | Beth Israel Deaconess Medical Center | MSCI |
| Best Paying Industry | Government | Finance |
There are a few differences between a service assistant and a client services assistant in terms of educational background:
| Service Assistant | Client Services Assistant | |
| Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Most Common Major | Business | Business |
| Most Common College | Northwestern University | University of Southern California |
Here are the differences between service assistants' and client services assistants' demographics:
| Service Assistant | Client Services Assistant | |
| Average Age | 43 | 43 |
| Gender Ratio | Male, 35.8% Female, 64.2% | Male, 25.6% Female, 74.4% |
| Race Ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |