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The differences between service assistants and patient care assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service assistant, becoming a patient care assistant takes usually requires 1-3 months. Additionally, a patient care assistant has an average salary of $32,799, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a patient care assistant are patients, vital signs, and PCA.
Service Assistant | Patient Care Assistant | |
Yearly Salary | $31,928 | $32,799 |
Hourly rate | $15.35 | $15.77 |
Growth Rate | 12% | 9% |
Number Of Jobs | 69,115 | 261,345 |
Job Satisfaction | - | 5 |
Most Common Degree | Bachelor's Degree, 49% | High School Diploma, 26% |
Average Age | 43 | 42 |
Years Of Experience | 12 | 3 |
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
A patient care assistant is responsible for attending patients' needs with the supervision of a health care professional. Duties of a patient care assistant also include performing basic medical tasks such as taking patients' temperature, monitoring food intake, preparing medicines, recording health conditions, assisting on lab tests and other medical procedures, and providing information and important updates to the patient's family. A patient care assistant must have excellent time-management and multi-tasking skills to perform duties efficiently and accurately.
Service assistants and patient care assistants have different pay scales, as shown below.
Service Assistant | Patient Care Assistant | |
Average Salary | $31,928 | $32,799 |
Salary Range | Between $23,000 And $43,000 | Between $23,000 And $45,000 |
Highest Paying City | Washington, DC | San Diego, CA |
Highest Paying State | Hawaii | Hawaii |
Best Paying Company | Beth Israel Deaconess Medical Center | Microsoft |
Best Paying Industry | Government | Health Care |
There are a few differences between a service assistant and a patient care assistant in terms of educational background:
Service Assistant | Patient Care Assistant | |
Most Common Degree | Bachelor's Degree, 49% | High School Diploma, 26% |
Most Common Major | Business | Nursing |
Most Common College | Northwestern University | - |
Here are the differences between service assistants' and patient care assistants' demographics:
Service Assistant | Patient Care Assistant | |
Average Age | 43 | 42 |
Gender Ratio | Male, 35.8% Female, 64.2% | Male, 14.4% Female, 85.6% |
Race Ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% | Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 15.3% Asian, 7.3% White, 61.3% American Indian and Alaska Native, 0.9% |
LGBT Percentage | 11% | 7% |