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Service Assistant Vs Server

The differences between service assistants and servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service assistant has an average salary of $31,928, which is higher than the $29,901 average annual salary of a server.

The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a server are wine, customer service, and guest satisfaction.

Service assistant vs server overview

Service AssistantServer
Yearly Salary$31,928$29,901
Hourly rate$15.35$14.38
Growth Rate12%10%
Number Of Jobs69,115162,734
Job Satisfaction--
Most Common DegreeBachelor's Degree, 49%Bachelor's Degree, 40%
Average Age4328
Years Of Experience12-

What does a Service Assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

What does a server do?

A server is a restaurant employee assigned to the main dining area of the restaurant to primarily attend to the customer's needs. Servers assist guests to their tables, wait for the guests to be ready with their orders, and take the guests' orders. They should be knowledgeable about the restaurant's offerings since they should be able to answer any questions asked by the guests regarding the menu. They communicate the guests' orders to the kitchen crew and serve the orders once they are ready. Once the guests are finished eating, servers provide their bills upon their request and clean up the table when they leave. Servers should have excellent customer service skills and hospitality management skills.

Service assistant vs server salary

Service assistants and servers have different pay scales, as shown below.

Service AssistantServer
Average Salary$31,928$29,901
Salary RangeBetween $23,000 And $43,000Between $21,000 And $42,000
Highest Paying CityWashington, DCWashington, DC
Highest Paying StateHawaiiNew York
Best Paying CompanyBeth Israel Deaconess Medical CenterDell
Best Paying IndustryGovernmentHospitality

Differences between service assistant and server education

There are a few differences between a service assistant and a server in terms of educational background:

Service AssistantServer
Most Common DegreeBachelor's Degree, 49%Bachelor's Degree, 40%
Most Common MajorBusinessBusiness
Most Common CollegeNorthwestern University-

Service assistant vs server demographics

Here are the differences between service assistants' and servers' demographics:

Service AssistantServer
Average Age4328
Gender RatioMale, 35.8% Female, 64.2%Male, 32.0% Female, 68.0%
Race RatioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%Black or African American, 12.0% Unknown, 5.5% Hispanic or Latino, 19.4% Asian, 8.2% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage11%6%

Differences between service assistant and server duties and responsibilities

Service Assistant Example Responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
  • Show More

Server Example Responsibilities.

  • Manage expediter window paying close attention to garnishes and presentation.
  • Provide exceptional customer service, while frequently checking for food allergies, by utilizing excellent communication and multitasking skills.
  • Maximize profits by upselling food and alcoholic beverages and utilizing excellent customer service skills to ensure guests repeat business.
  • Clean bars, work areas, and tables.
  • Provide exceptional service to guests with charm, professionalism, respect, and bright personality.
  • Embrace serving on a more personal level due the quaint, small-town charm of the location.
  • Show More

Service assistant vs server skills

Common Service Assistant Skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%
Common Server Skills
  • Wine, 15%
  • Customer Service, 10%
  • Guest Satisfaction, 8%
  • Cleanliness, 7%
  • Cash Handling, 7%
  • POS, 6%

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