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The differences between service assistants and servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service assistant has an average salary of $31,928, which is higher than the $29,901 average annual salary of a server.
The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a server are wine, customer service, and guest satisfaction.
Service Assistant | Server | |
Yearly Salary | $31,928 | $29,901 |
Hourly rate | $15.35 | $14.38 |
Growth Rate | 12% | 10% |
Number Of Jobs | 69,115 | 162,734 |
Job Satisfaction | - | - |
Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 40% |
Average Age | 43 | 28 |
Years Of Experience | 12 | - |
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
A server is a restaurant employee assigned to the main dining area of the restaurant to primarily attend to the customer's needs. Servers assist guests to their tables, wait for the guests to be ready with their orders, and take the guests' orders. They should be knowledgeable about the restaurant's offerings since they should be able to answer any questions asked by the guests regarding the menu. They communicate the guests' orders to the kitchen crew and serve the orders once they are ready. Once the guests are finished eating, servers provide their bills upon their request and clean up the table when they leave. Servers should have excellent customer service skills and hospitality management skills.
Service assistants and servers have different pay scales, as shown below.
Service Assistant | Server | |
Average Salary | $31,928 | $29,901 |
Salary Range | Between $23,000 And $43,000 | Between $21,000 And $42,000 |
Highest Paying City | Washington, DC | Washington, DC |
Highest Paying State | Hawaii | New York |
Best Paying Company | Beth Israel Deaconess Medical Center | Dell |
Best Paying Industry | Government | Hospitality |
There are a few differences between a service assistant and a server in terms of educational background:
Service Assistant | Server | |
Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 40% |
Most Common Major | Business | Business |
Most Common College | Northwestern University | - |
Here are the differences between service assistants' and servers' demographics:
Service Assistant | Server | |
Average Age | 43 | 28 |
Gender Ratio | Male, 35.8% Female, 64.2% | Male, 32.0% Female, 68.0% |
Race Ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% | Black or African American, 12.0% Unknown, 5.5% Hispanic or Latino, 19.4% Asian, 8.2% White, 54.1% American Indian and Alaska Native, 0.8% |
LGBT Percentage | 11% | 6% |