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The differences between service assistants and service people can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service assistant and a service person. Additionally, a service person has an average salary of $34,151, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a service person are patient care, patients, and CPR.
Service Assistant | Service Person | |
Yearly Salary | $31,928 | $34,151 |
Hourly rate | $15.35 | $16.42 |
Growth Rate | 12% | 12% |
Number Of Jobs | 69,115 | 38,184 |
Job Satisfaction | - | - |
Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 35% |
Average Age | 43 | 43 |
Years Of Experience | 12 | 12 |
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.
Service assistants and service people have different pay scales, as shown below.
Service Assistant | Service Person | |
Average Salary | $31,928 | $34,151 |
Salary Range | Between $23,000 And $43,000 | Between $20,000 And $56,000 |
Highest Paying City | Washington, DC | Sacramento, CA |
Highest Paying State | Hawaii | California |
Best Paying Company | Beth Israel Deaconess Medical Center | Metropolitan Utilities District |
Best Paying Industry | Government | Manufacturing |
There are a few differences between a service assistant and a service person in terms of educational background:
Service Assistant | Service Person | |
Most Common Degree | Bachelor's Degree, 49% | Bachelor's Degree, 35% |
Most Common Major | Business | Nursing |
Most Common College | Northwestern University | University of Southern California |
Here are the differences between service assistants' and service people' demographics:
Service Assistant | Service Person | |
Average Age | 43 | 43 |
Gender Ratio | Male, 35.8% Female, 64.2% | Male, 52.1% Female, 47.9% |
Race Ratio | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% | Black or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8% |
LGBT Percentage | 11% | 11% |