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Service Assistant skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical service assistant skills. We ranked the top skills for service assistants based on the percentage of resumes they appeared on. For example, 17.3% of service assistant resumes contained excellent interpersonal as a skill. Continue reading to find out what skills a service assistant needs to be successful in the workplace.

15 service assistant skills for your resume and career

1. Excellent Interpersonal

Here's how service assistants use excellent interpersonal:

Have excellent interpersonal, organizational, and verbal communication skills.
Demonstrate excellent interpersonal communication skills and confidentiality in all matters.

2. Basic Math

Here's how service assistants use basic math:

Apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
Determined charges for services Basic math and computer requested, collected deposits, payments, or arranged for billing.

3. Customer Satisfaction

Here's how service assistants use customer satisfaction:

Anticipate customer needs by consistently taking action to meet those needs and raise overall customer satisfaction through consistent professionalism.
Communicated between business departments and company stores to create enhanced customer satisfaction and maximize overall dealership profitability.

4. Math

Here's how service assistants use math:

Assist over 200 students with homework in the areas of Math, English, Computers and AutoCAD.
Worked in the Math Department, checked student attendance, assisted students with class work.

5. Patients

Here's how service assistants use patients:

Supervised daily discharge line by retrieving messages documenting patients discharge information from clinics.
Collaborated ideas with various medical personnel to ensure patients received adequate care.

6. Veterans

Here's how service assistants use veterans:

Administered and assisted Veterans with entrance and benefits, acted as liaison between veterans and Veterans Administration.
Coordinated with Veterans Administration representatives to assist services members and veterans with Veteran Affairs Programs.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service assistants use customer service:

Provided exemplary customer service to all graduate and undergraduate students while providing additional feedback on the enrollment and payroll deduction processes.
Supported the overall administrative activities of the Corporate Service department including customer service, strategy design and calendar management.

8. Compassion

Here's how service assistants use compassion:

Provided compassion and understanding while taking emergency road service calls from distraught customers.
Provided compassion and dedication to ensure residents well-being and quality of life.

9. Food Handling

Here's how service assistants use food handling:

Prepared food items according to planned menus, using approved recipes and safe food handling procedures.
Train new assistants on expectations, safety procedures, proper food handling, and home protocols.

10. Cleanliness

Here's how service assistants use cleanliness:

Maintain cleanliness*Operating on a tray line*Doing dishes*Delivering food trays to the different floors
Maintained cleanliness and presentation of customer waiting room.

11. Federal Laws

The laws formed and upheld by the federal administrating body of a country are known as federal laws. A federal administrating body or government is formed by a political party after being elected by the general public.

Here's how service assistants use federal laws:

Type and/or process a variety of form letters and cancellation letters to comply with state and federal laws.
Process reports, filings, form letters, and cancellation letters to comply with state and federal laws.

12. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how service assistants use windows:

Executed Windows based logistics management system administrative tasks.
Developed and maintained technical expertise in Microsoft Office, Excel, Windows Vista, XP, 7, and 8.

13. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how service assistants use patient care:

Obtained clinical experience via direct patient care in a premier inpatient facility for chemical dependency.
General patient care including proper movement and positioning of patients before and after surgery.

14. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how service assistants use data entry:

Executed daily operations of processing incoming and interoffice mail, data entry and coordination payments with secretaries.
Performed accurate and timely collection, specimens processing, including data entry such as patient registrations.

15. Patient Rooms

In a healthcare facility, the rooms that are specifically designed to provide a healthy and nurturing environment to a patient are called patient rooms. Patient rooms are equipped with all the basic medical appliances such as patient beds, ventilators, electrocardiograms, etc. Patients prior to or after surgery reside in the patient rooms that helps in recovering the health to normal.

Here's how service assistants use patient rooms:

Performed terminal cleaning procedures of patient rooms and prepared rooms for new occupants followed isolation procedures in isolation rooms.
Perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways, and other assigned areas.

12 Service Assistant Resume Examples

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What skills help Service Assistants find jobs?

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List of service assistant skills to add to your resume

The most important skills for a service assistant resume and required skills for a service assistant to have include:

Excellent Interpersonal
Basic Math
Customer Satisfaction
Math
Patients
Veterans
Customer Service
Compassion
Food Handling
Cleanliness
Federal Laws
Windows
Patient Care
Data Entry
Patient Rooms
English Language

CPR
Food Preparation
Wheelchair Assistance
Vital Signs
Office Equipment
HR
Computer System
Word Processing
Industrial Cleaning
Support Services
Front Desk
Payroll
HIPAA
Clerical Support
Image Capture
Excellent Guest

Scheduling Appointments
Administrative Tasks
PowerPoint
Telephone Calls
Financial Aid
Allergies
POS
Stretchers
Quality Customer Service
Inventory Control
Fine Dining
Private Dining
Customer Inquiries
Provide Customer Support
Customer Complaints

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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