Top 50 Service Assistant Skills

high Demand

• Performed customer service duties, including actively communicating with students and college staff members about enrollment needs.
• Received many awards for training team members and agent's staff members for process, production, and quality.
• Provided technical support to fellow students and staff members with copiers, computers, and other related issues.
• Worked with staff members covering over 80 locations to help resolve terminal and network problems over the phone.
• Supervised 9 staff members: responsible for interviewing, scheduling orientation, and training in cash handling policies.

• Assisted to all traffic matters on counters, phones, emails and requests from court staff members.
• Schedule and organize meetings, appointments, events and other activities for supervisors and staff members.
• Assisted Benefits and Data Services for staff members in the daily scanning of confidential documents.
• Maintain clean, safe, and sanitary environment for all staff members, and students.
• Assisted shift charge nurse as needed, as well as other staff members if required.

• Developed relationships with vendors, staff members, and served as public relations representative.
• Address community groups, faculty, and staff members to explain available counseling services.
• Led comprehensive guest services training for new staff members in an upscale restaurant setting.
• Prepared Breakfast, Lunch, and Dinner for 200+ detained youths and staff members.
• Prepared and coordinated student projects and events in collaboration with staff members.

• Managed eight programs with a total of 52 staff members.
• Fielded technical support calls for in-classroom equipment from staff members.
• Work along with faculty/staff members to assist students.
• Trained and mentored incoming staff members.
• Facilitate front desk activities including: answering phone calls and assisting students Complete projects assigned by pro-staff members Operate student information databases

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high Demand

• Processed payroll summaries and researched financial variance reports.
• Maintain employee records for benefits and leave time, as well as prepared the bi-weekly submissions for payroll.
• Established accuracy and timeliness for reconciling payroll deferrals, processing distributions, hardships, and loans.
• Updated payroll every week for all employees under me and maintained our checkbook every period.
• Performed general bookkeeping including payroll, A/R, A/P, employee hiring and scheduling.

• Supported multiple store locations with staffing, payroll, benefits, and performance management.
• Covered Payroll, Retail sales, and Accounts Payable when needed.
• Processed bi-weekly and semi-monthly payroll for 200+ employees at four locations.
• Assist in calculating employee hours and distributing employee payroll.
• Maintained payroll, inventory, and Quality Control.

• Completed weekly schedules according to payroll policies.
• Tracked technician hours as applicable to payroll.
• Processed payroll for approximately 200 clients.
• Processed bi-weekly payroll and quarterly taxes.
• Assisted external clients in payroll: resolving new hire issues, retrieving direct deposit information and explaining important company benefit plans.

• Assist Store Manager in ordering merchandise & record keeping to include payroll, scheduling and cash register deposits and receipts.
• Complete payroll, bookkeeping, and vendor reports, and fill in for cashiers and stockpersons as needed.
• Work with AP/AR in processing checks, documentation and payments Compute & update system with payroll deductions.
• Organized and detailed documents for filing Processed payroll checks for submission Prepared memos and correspondence
• Assisted Field Dispatcher Answered Phones Processed time cards for payroll Back up for Office Manger

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high Demand

• Utilized Word for Windows, Excel and Access applications to track office supplies, cost and usage.
• Assisted with phone management and customer service, along with inventory of office supplies.
• General office duties including ordering coffee and office supplies as well as planning parties.
• Organized and distributed office supplies for the entire firm and took inventory daily.
• Oversee and manage inventory and office supplies as well as organization and upkeep.

• Order and distribute office supplies while adhering to a fixed office budget.
• Implement a recycling program and order office supplies from a green supplier.
• Ordered and tracked office supplies which ensured adequate supplies were available.
• Order office supplies; Keep supply closet neat and organized.
• Order, store and maintain office supplies for the division.

• Order office supplies for events and meeting services departments.
• Maintain office equipment and order office supplies as needed.
• Managed the order of and inventory of office supplies.
• Maintain and purchase office supplies at best possible pricing.
• Routed resumes to recruiters and ordered office supplies.

• Ordered, received, and maintains office supplies.
• Ordered office supplies and maintained postage machine.
• Inventory and order weekly office supplies.
• Order office supplies such as copy paper, pens, pencils, toilet tissue, paper towels, and etc.
• Order office supplies Maintained an organized filling system for client personal car folders.

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high Demand

• Completed other duties as assigned and followed departmental policies related to patient food safety.
• Followed food safety procedures according to company policies and health and sanitation regulations
• Follow food safety and sanitation guidelines.
• Assisted with the clean, safe and efficient operation of the food pantry in accordance with food safety regulations and procedures.
• Prepared quality products while following food safety regulations, portion control, and completion within goal times.

• Evaluate reaction to specific foods, manage inventory, food safety, and quality control.
• Observed strict adherence to Washington State food safety regulations.
• Handled/prepared food using knowledge of food safety requirements Responsible for opening and closing duties including cleaning, stocking supplies
• Guaranteed customer safety by collaborating with team to ensure compliance with U.S food safety regulations.
• Observed, analyzed, and maintained accurate temperature and food safety logs for in-center caf .

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high Demand

• Assisted customers at front desk to give construction/medical/extended passes.
• Managed the front desk, answered phones maintained all student and parent files, ordered office and classroom supplies.
• Handled and do activities with residents with Dementia/Alzheimer's Disease - Helped with front desk as receptionist.
• Managed front desk, answered office phone, and exhibited customer service to all gallery guest.
• Helped clients, Moved cars and checked inventory, worked front desk and assisted with mechanics

• Worked the front desk of the Hotel providing excellent customer service including Cash handling.
• Peer supervisor to student staff members working the front desk of Residence halls.
• Handled all activities at the front desk, including customer inquiries.
• Assisted the front desk as a Switchboard Operator and later promoted
• Work front desk at Mental Health Clinic.

• Assisted front desk clerks during peak times.
• Promoted from front desk receptionist in 2007.
• Served and operated the front desk.
• Administer patient intake and front desk office duties Contact organizations on and off campus for public health campus events.
• Established excellent rapport with students and faculty Maintained the front desk for a course of hours

• Manage multi-line phone system in front desk rotation to reception breaks at busy TV station.
• Greet general public at the front desk in a friendly and welcoming manner.
• Conducted meetings with students regarding alcohol infractions Trained other students in conflict resolution skills Managed the front desk
• Supervised Front Desk operations Monitored monthly inventory and daily transactions Ordered personal health products to better serve customers Involved with membership sales
• Serve as point person for front desk Schedule appointments for advisors and admissions Direct incoming phone calls

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high Demand

• Assist residents with daily living responsibilities.
• Assisted patients varied services, duties and routine technical tasks such as assisting with basic hygiene and daily living activities.
• Administer medication along with assisting consumers with daily living activities outside of home as well as prepare daily diets.
• Assisted in daily living, learning skills quality control of work produced in contracts acquired by the state.
• Assisted with academic development, community outings, as well as a variety of other daily living assistance.

• Provided geriatric care, assisted with activities of daily living, and took vital signs.
• Worked with clients to reach their goals and accomplish independence in their daily living.
• Assist with Activities of Daily Living as defined in the Resident Service Plan.
• Provided all daily living tasks to enhance quality of life for elderly patients.
• Encourage residents to participate in their activities of daily living.

• Help with all activities of daily living.
• Assisted residents with activities of daily living.
• Supported consumers in Daily Living Skills.
• Provide assistance with daily living.
• assisted consumers with daily living activities such as.

• Assisted disabled residents with daily living Monitored Feedings Accompanied residents to various programs
• Assist with daily living skills (ie.
• Passed out Medication Organized Medication Cart Reordered Expiring Medications Provided Activities of Daily Living
• Assisted with activities of daily living Medication assistance Escorting to and from the dining room Bathing & dressing Incontinence care
• Help residents with activities of daily living Ambulating Showering Food services Continence care Housekeeping Charting

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high Demand

• Perform general receptionist duties including answering telephone, taking messages, and scheduling appointments.
• Provided excellent customer service by quickly and efficiently answering phones and scheduling appointments.
• Performed clerical work such as photocopying, handling confidential paper and scheduling appointments.
• Handled responsibility for scheduling appointments for testing and orientation for new students.
• Assisted with scheduling appointments and arranging for suitable transportation.

• Established time management skills by scheduling appointments.
• Assisted National Field Service Manager and department personnel on a daily basis; Scheduling appointments, meetings, and travel.
• General administrative tasks including routing telephone calls via switchboard, patient reception, scheduling appointments, and customer service.
• Answer phones, scheduling appointments, booking/flagging, cashiering, calling recall customers, occasional service writing, etc.
• Greet and assist walk-in and telephone students with scheduling appointments, gaining critical information and resolving complaints.

• Assist students and staff with scheduling appointments with office personnel.
• Assisted in scheduling appointments for service calls and appliance repairs.
• Answered all incoming calls which include scheduling appointments and triaging special situations to provide appropriate service to the member.
• Assist with eye procedure Assist in all areas of patient care Assist with scheduling appointments
• Date Entry Scheduling Appointments Assisting Employees with injuries Stocking Medicine/Supplies Filing/Printing/Copying/Faxing Ordering Supplies Processing FMLA/TWCC Paperwork

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high Demand

• Provided customer support to members, processing membership transactions, preparing month-end membership reports and assisting with membership communications.
• Position requires exemplary communication, both written and verbal and exceptional organizational skills.
• Organize and administer communications plans for Homeland Security Joint Task Force.
• Used clear communication and professionalism to develop constructive relationships with residents.
• Utilized quality telecommunication skills to asses concerns and provide direction.

• Coordinate communications operations between military and civilian first response agencies.
• Facilitated agency communication with sponsors, volunteers and clients.
• Maintain open communication between Directors and residents.
• Delivered excellent customer service and communication skills.
• Utilized public speaking and communication skills to conduct educational demonstrations and group orientations which consisted of ten to five hundred people.

• Position also included interaction with celebrities and major fund donors, requiring tact and excellent written and verbal communication skills.
• Prepare, edit and proof communications to members and Local Council officers via mail, e-mail and fax.
• Prepared and edited various forms of communication for distribution to include the department newsletter for distribution throughout ELES.
• Streamline communication between speakers of English as their first and second languages.
• Maintain close communication with related job families on issues as needed.

• Applied expertise with ConnecZ system and Unified Communications phone system.
• Direct email and phone communication with IEL locations.
• Earned respect and daily compliments from credit unionVice President and co-workers regarding my positive attitude and friendly communication skills with members.
• Developed communication skills and assessment with clients Follow-up calls to clients about their nutrition and sent letters including additional helpful information.
• Supported Senior Catering Manager and Assistant Director of Catering -Maintained communication with clients and attendees before, during and after programs.

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high Demand

• Initiated special events and programs such as client workshops, United Way drive and other internal/external events.
• Assist faculty and staff with special projects such as special events and new student orientation.
• Helped with planning and hosting of special events and fundraisers for the MU Student Center
• Assist the hosting of special events to ensure that all guests are attended to.
• Assisted with auxiliary and special events associated with the conference and event center.

• Worked closely with the Executive Director to organize and prepare special events.
• Manage volunteers and staffing for special events and VIP volunteer groups
• Helped to organize, coordinate and run company special events.
• Assisted in the planning and implementation of special events.
• Assist with special events and/or projects as needed.

• Plan and organize bi-weekly meetings and special events.
• Assisted with special events and their promotion.
• Coordinated workshops, seminars and special events.
• Provided support for special events as required.
• Coordinate special Events for center executives.

• Cater staff for University special events.
• Worked nightly special events and functions.
• Assist with coordination and set-up for special events and office relocations.
• Assist on Special Events throughout the City of Fontana.
• Cater special events and meetings Accomplishments Certificate in safe food handling, certicate in job safety.

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average Demand

• Bathed patients and provided personal care including catheters
• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
• Provided direct care to the individuals in regard to personal care, administering medications and assisting them in the community.
• Managed nightly duties, including personal care, room checks, restocking items, food preparation and deep cleaning.
• Provide direct, hands-on personal care required by each participant, some of which will include lifting and transferring.

• Provided personal care, including necessary baths, oral hygiene, shampoos and changing bed linens.
• Performed personal cares with individuals, including, bathing, feeding, medicating, and dressing.
• Provided companionship, personal care, or help in adjusting to new lifestyles.
• Administer bedside and personal care, such as ambulation and personal hygiene assistance.
• Provide Personal Care (bathing, dressing & toileting) to residents.

• Assisted with Activities of Daily Living and personal care.
• Assisted residents with their personal care and daily living.
• Provided aid for residents with dressing and personal care.
• Assist residents with personal care.
• Provide direct personal care, ADLs, to patient in the patients' home.

• Provide personal care and assistance Assist in daily activities
• Ring up merchandise CareGiver (Northeast Philadelphia, PA) Personal Care giver.
• Perform routine household chores Provide personal care (i.e.
• Performed personal care of aging citizens Performed customer service to visiting clients Developed crew leadership and responsabilities
• Direct care of physically and mentally challenged adults Meal planning Personal care Teaching

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average Demand

• Performed word-processing, created and maintained spreadsheets, and prepared PowerPoint presentations.
• Create PowerPoint presentations, and executed daily executive administrative roles.
• Well versed with technical devices such as Sound Systems, PowerPoint Projectors, Slide Projectors; In-house Theater Systems.
• Create PowerPoint presentations for refresher training classes, my Quality Champion meetings and for my Change Ambassador meetings.
• Emceed events along with creating programs and PowerPoint presentation and videos for public access channels.

• Assisted with Microsoft Office applications in MS Word, PowerPoint and Excel.
• Set up PowerPoint presentation and play music during and after ceremonies.
• Prepared and presented 70-PowerPoint lesson plans over three years.
• Created professional PowerPoint presentations utilizing charts, diagrams and graphs.
• Assist Parts Department Management in creating flow charts using Microsoft Powerpoint in assisting with transition from Vista Toyota to Champion Toyota.

• Use of microcomputer applications: Microsoft Office Suite (Excel, Word, PowerPoint), Singularity, Asana.
• Put together daily & monthly slideshow in PowerPoint to run on the Plasma screens.
• Utilized PowerPoint skill in creating animation slideshow on CAC Renovation (Embassy Construction).
• Utilized thorough skills with Microsoft Excel, Microsoft Word, Microsoft Powerpoint.
• Use Photoshop, PowerPoint, and MS office to promote shows.

• Created class materials in Microsoft PowerPoint.
• Like typing, MS Dos, Office, Excel and PowerPoint.
• Prepared all promotional materials; flyers, slides, posters using Powerpoint, Word, and Publisher to advertise programs.
• branded flyers, PowerPoint slides, and social media) to market resources available for accommodations.
• Responded to questions via email, telephone and in person Skills Used Microsoft Outlook Microsoft Word Microsoft Excel Microsoft Powerpoint

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average Demand

• Managed restaurant waiting list during high volume to accurately set guest expectations.
• Handled a high volume of telephone calls from stores, and jewelry suppliers, often mediating disputes between stores and suppliers.
• Experience in a high volume call and customer support center for an automobile repair dealership.
• Conducted accurate high volume cash and credit card sales transactions and maintained a balanced till.
• Answer high volume of queries by telephone and in person from borrowers and insurance agencies.

• Managed, answered, and directed a high volume of emails and telephone calls.
• Process high volume policy changes using guidelines and procedures that comply with state laws.
• Work in a fast, high volume environment, and maintain a positive attitude.
• Handled a high volume phone calls, client inquiries and requests.
• Assisted in a high volume call center for incoming catastrophe claims.

• Operated switchboard and distributed high volume telephone calls.
• Handle high volume of Call Center.
• Answered high volume inbound calls and maintained workshop schedule Assisted customers with application process
• Used Connecz proprietary application and P&C Grouping to track and process applications in a high volume environment.
• Maintain office organization by answering a high volume of e-mails, phone calls, and assisting incoming students.

• Achieved high volume of non-interest bearing account in response of DDA campaign (250 accounts per week).
• Answer High volume incoming and outgoing calls Assist in directing patient, staff and vendor calls.
• Received and screened a high volume of internal and external communications, including email and mail.
• Interact diplomatically with the public in a high volume, continuous public contact setting.
• Managed high volume multi-line phone calling.

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average Demand

• Spearheaded special projects and analyzed data, made recommendations on implementation of policy and procedure.
• Monitored computers and students in the computer laboratory while assisting with special projects.
• Performed special projects and assignments in support of critical initiatives.
• Coordinated special projects and managed schedules.
• Coordinated and completed special projects as assigned, including conversion of entire library collection of special performances from cassette to CD

• Assisted with budget preparation, analysis and compliance as well as contributing to special projects on a regular basis.
• Lead team of 4 in special projects, training, customer service, and consumer conflict resolution.
• Worked closely with faculty and students to assist with special projects where needed.
• Check records to avoid duplication and errors; Assists in special projects as assigned
• Prepare and process invoice payments and assist with special projects as necessary.

• Assisted Account Executives with special projects to collect historical job information.
• Assisted in coordinating office celebrations and special projects as needed.
• Assist with planning events, recognition banquets and special projects.
• Complete special projects for student services and registrar services.
• Work on special projects on an as-needed basis.

• Assist with special projects as directed.
• Assist Supervise with coordinate Special projects.
• Rewarded for special projects and teamwork.
• Assisted supervisor with special projects.
• Assisted the supervisor and other administrative staff with special projects for internal moves, build-out and new equipment research.

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average Demand

• Provided administrative, unit clerical and customer service support to facilitate quality of patient care.
• Direct patient care providing education on reproductive health and safety.
• Provided basic patient care and performed administrative duties.
• Assist in patient care under the supervision of the therapist by setting up sessions and helping patients with various exercises.
• Assist one MD as well as Diabetic Educator RN's ensuring optimal patient care and smooth daily functioning of clinics.

• Prepare patients for other oncoming nursing assistants and pass any prudent information concerning patient care.
• Assist doctors, nurses, and surgical technicians with patient care services during surgical procedures.
• Participated in quarterly inventory of medical and surgical supplies in all patient care areas.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Dispense medical and surgical supplies to all patient care areas within the Hospital.

• Initiated the medical record by creating and processing the patient care record folder.
• Interact with clinical staff on a daily bases related to patient care.
• Maintained accurate records of patient care, condition, progress and concerns.
• Collect and process patient charges in all patient care areas.
• Managed patient and referring provider requests to coordinate patient care.

• Document objective data and routine aspects of patient care.
• Utilized strong assessment skills to determine necessary patient care.
• Provided patient care in all departments of the hospital.
• Assist nursing staff with patient care.
• Review optime/Cadence for scheduled patient care.

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average Demand

• Trained by the resort to be the face of the property and to provide personal customer service in fine dining.
• Recorded all incoming/outgoing FedEx, UPS, WLG packages into database, sorted and distributed incoming mail and packages.
• Received, sorted and distributed US Mail, UPS, FedEx, inter-office mail and all other couriers.
• Support Underwriter by performing Data Entry for all auto contracts and changes Mail operations (retrieve and sort)
• Front desk responsibilities; answering telephones, directing visitors, sorting mail, copying, faxing.

• Perform general office duties such as typing, operating office machines, and sorting mail.
• File: Compile, copy, sort, and file records of office activities.
• Job Duties include: Sorting, filing, and creating various documents.
• Sorted, imaged, and filed court documents for criminal department.
• Received, sort, and delivered mail to the assigned departments.

• Sorted, screened, reviewed and distributed all incoming mail.
• Receive, sort and distribute forms and correspondence.
• Collected, sorted and transported recyclable materials.
• Generated daily revenue report for resort outlets.
• Collected resort funds from vending machines.

• Managed and sorted incoming mail.
• Summer position: May 2013-August 2013, May 2014-Present -Collect and sort departmental mail.
• Sorted completed work for claims examining staff and distributed to Quality Department.
• Performed general office clerk duties Responsible for sorting and delivering mail Responsible for inventory control
• Entered data into Access and Excel spreadsheets Weighed and applied postage to envelopes and packages Sorted and delivered mail Filed folders numerically

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average Demand

• Monitored the Remote Deposit Capture activity, balanced Repurchase Sweep confirmations and processed customer's Internet Banking requests.
• Coached students, faculty, and staff in the use of electronic, print, and internet resources.
• Assisted library users on wireless Internet setups, VPN, and proxy networks for off campus access.
• Test the wiring, hardware to include solutions for internet, phone, video, and security.
• Used the internet to research information including identifying Physicians' phones and addresses.

• Conduct searches to find needed information, using such sources as the Internet.
• Process changes done through the internet and research material to better rate policyholders.
• Assisted in the maintenance of the school web-site and permanent Internet connection.
• Used Data Entry screens on a web-based application using Internet Explorer.
• Used both Internet and internal networks to research and resolve problems.

• Worked with customers in all ways to help them acquire internet.
• Ordered office supplies via the Internet for department and field personnel.
• Assisted customers with Phone, Internet, and Video troubles
• Assist guests with accessing the internet.
• Utilized the internet to research facilities that are medically underserved.

• Transfer files and information to the bookkeeper via internet Accounts payable and receivable, assisting with labor inquiries and filing
• Create and run database queries for collected information from internet searches and employee input Manage employment contract/onboarding documentations.
• Assist in actual service - Troubleshooting network and internet connectivity - Conduct all necessary follow-up
• Licensed brokers in Pennsylvania, Ohio, and West Virginia * Onsite setup of broker quote process via Internet
• Operate various Pitney Bowes machines; buy office equipment and products via Internet.

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average Demand

• Ensured customer satisfaction and successful events: Initiated and coordinated support services for selected meetings and conventions.
• Provide non-routine academic/counseling information to students, along with assessment and referral support services.
• Hired/trained/supervised Student Support Services staff.
• Managed curricular support services such as; course guide submissions, course advertisement, course enrollments, course creation and modifications.
• Provide basic information needed to file routine documents; make referrals to legal assistance and other support services.

• Provide administrative support to the Chief Operating Officer for Support Services and Director of Information Technology.
• Partnered with senior management and administration to provide office, property, and support services.
• Received award for Support Services Assistant of the Quarter, for Fall Quarter 2005.
• Performed a wide range of administrative support services for the Provider Service Department.
• Provide assistance to underwriting staff by performing a variety of support services.

• Provided assistance to Disability Support Services on an as needed basis.
• Helped support services for staff, visitors and other military personnel.
• Facilitated support services for persons with special needs.
• Cloud Hospital is a community-based facility that delivers comprehensive healthcare including a variety of health, social and related support services.
• Provided administrative support services to Senior Manager and staff members at Genentech.

• Provided support services for current personal lines clients in regards to questions, concerns, and requested changes from the insured.
• Service Assistant * Assisted management and staff with a wide range of support services.
• Direct care support services Provision of training in reliance to service goals and objectives
• Trained new Support Services Assistants in all phases of this position.
• Worked with outside community agencies in the Los Angeles area to provide support services to clients in the group home.

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average Demand

• Assisted in residential admissions process by coordinating and gathering medical records and insurance information while working as a community liaison.
• Collected patient medical history from medical records in order to determine eligibility for specific medications for treatment.
• Designed and implemented customized computer program to create agency quarterly medical records review system.
• Retrieved medical records and delivered to appropriate providers or departments.
• Coordinated admission processes and prepared medical records and agreement packets.

• Assist converting all medical records to electronic database.
• Perform required state and company audits for Medical Records and Research (MR&R) in Presbyterian Health Plan.
• Assist with directing calls, discharge patients daily through EPIC, complete admissions, file and maintain medical records.
• Developed and maintained protocols and training manuals for business management, medical records, and volunteer services.
• Print, date/time stamp and/or save all medical records received via fax, e-mail or mail.

• Recorded patients' medical history, vital statistics and test results in medical records.
• Requested medical records from providers/facilities via telephone, fax, and mail.
• Check in patients, scan medical records documents into EHR, etc.
• Scanned Medical Records, lab and testing results into medical records.
• Process Medical Records Request (DRS) for HPS department.

• Deliver & pick-up medical records at different locations in Albuquerque.
• Collect needed medical records documentation for the Health Services department.
• Maintained and evaluated medical records for all UNC students.
• Entered payments and researched files and medical records for Subrogation company.
• maintain, locate and file medical records.

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average Demand

• Provided a high level of customer service while navigating multiple computer systems and client-specific software.
• Monitored employee files for monthly compliance requirements by utilizing computer system to generate reports.
• Created computer systems utilized in tracking and analysis of agency clinical statistical data.
• Researched availability of products through Customer Support computer system.
• Worked with confidential information and computer systems.

• Process the appropriate shipping label for outgoing and monitored the incoming items by tracking the codes within the computer system.
• Maintain an in-depth knowledge on all computer systems that are utilized to include CIS, CLAIMS, and NFTS.
• Managed the implementation of a new computer system that the office used to handle emergency projects more efficiently.
• Maintain and retrieve information held on ECHO computer system, and transfer information from CMS enrollment data base.
• Skilled in various office tasks and utilized both computer systems of the hospital and the clinic.

• Mastered point-of service (POS) computer system for vehicle weight and fee determination.
• Utilized computer systems to create and proofread documents, correspondence and reports.
• Maintained and removed any unwanted programs and viruses from computer systems.
• Utilize established guidelines and properly key data into the computer system.
• Update Not Guilty cases in computer system with new trial date.

• Update payment and ETRS system (court computer system)
• Type and document all information in the computer system.
• Maintain customer service records in computer system.
• Performed weekly backup of all computer systems.
• Update employment history,benefit changes,promotions,and pay increases within the HR computer system.

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average Demand

• Supervised Tax Research departments daily activities during a period of organizational change.
• Encourage involvement in daily activities and social/spiritual events and opportunities.
• Preformed daily activities ranging from breakfast, lunch, dinner and banquet preparation for approximately 250 individuals per meal.
• Planned and implemented daily activities to meet the physical, cognitive, leisure, spiritual, etc.
• Cared for and assist residents with daily tasks such as personal hygiene, meals and daily activities.

• Assisted the elderly and disabled in daily activities in order to help them continue to live independently.
• Assist director and assistant with daily activities including production questions comments and concerns throughout the establishment.
• Provided detailed daily feedback and documentation to parents on their children's daily activities and assessments.
• Coordinate, create, and prioritize daily activities of the Plant Operations and Environmental Services Department.
• Train in new employees and provide them with guidance regarding customer service and required daily activities

• Worked to help residents live full and productive lives; assisted with daily activities.
• Assist Activities Coordinator in planning daily activities for residents and their families.
• Managed daily activities for two department managers and three tax accountants.
• Helped in the preparation of the classroom for daily activities.
• Document daily activities and reviewed outcomes with medical staff.

• Assist patients to perform daily activities.
• Engage clients in daily activities e.g.
• Assist Liberian in daily activities.
• Supervised operators with daily activities * Trained new operators on policies and procedures
• Manage the daily activities of 80+ operators / CSAs within a 24/7 unionized call center environment.

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average Demand

• Promoted quality special needs/disabilities preschool programming.
• Position required a practiced, professional manner in dealing with a wide variety of international and special needs customers.
• Processed amendments for three new programs (Medicaid SSI, Badger Care, and Dual Special Needs Program).
• Assigned transport of special needs passengers including the disabled, parents with infants and seniors citizens etc.
• Assist passengers with special needs through security checkpoints and with the on/off boarding and luggage retrieval process.

• Provided custodial care to special needs patients and assisted in teaching them basic hygiene skills.
• Provided one to one classroom support for identified special needs students throughout the grantee.
• Recruited targeted population to meet 10% enrollment quota of students with special needs.
• Assisted in the management of the Life Guidance Unit for Special Needs Residents
• Assisted passengers with special needs and resolved potential passenger related issues.

• Communicate to nursing staff any special needs/ requests of the patients.
• Handled delicate situations such as, special needs, complains.
• Assist adults with special needs during their individual medical appointments.
• Escort passengers and special needs customers safely and courteously.
• Research investors and coordinators for Special Needs Programs.

• Assisted with VIP's and special needs guests from check in to club to gate.
• Assist passengers to designated areas within the airport - Offer special needs to disabled passengers
• De-planed passengers, handled luggage and special needs for incoming and outgoing passengers.
• Coordinate appointments for students with special needs for testing, advising and counseling.
• Escort passengers with special needs, ie.

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average Demand

• Performed vital signs according to institution protocol and patient condition.
• Monitor Vital Signs and administer medications as prescribed.
• Maintain patient stability by checking vital signs, weight; testing urine; recording intake and output information.
• Anticipate medical staff needs during Codes and Traumas: obtain baseline vital signs, gather necessary equipment.
• Assist residents with medications, vital signs and health habits, assist residents with showers and dressing.

• Record resident's vital signs and assist Nurses with routine exams.
• Monitored vital signs, such as blood pressure and pulse.
• Monitor residents' vital signs, intake and output.
• Take vital signs and prepare patients for medical provider.
• Obtained vital signs for patients of all ages.

• Observed and recorded vital signs of patients.
• Obtain vital signs of residents and document.
• Take vital signs of patients.
• Monitor & observe residents also by taking vital signs Provide light housekeeping duties, serve meals & bus tables after meals.
• Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

• Obtain and record vital signs, specimens, height, and weight Record food and fluid input and output.
• Measure and report vital signs: temperature, pulse, respirations and blood pressure.
• Triaged patients and documented vital signs, medical histories, through NextGen.
• Performed EKGs, vital signs, monitored I&Os, and blood glucose levels.
• Monitored vital signs and medication Performed housekeeping duties personal hygiene assistance prepared nutritious meals for patients Transported patients to appointments and activities

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average Demand

• Prepared patient exam rooms for procedures.

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average Demand

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• General administrative tasks to complete service agreements and provide tracking data to management.
• Executed Windows based logistics management system administrative tasks.
• Performed general office duties and administrative tasks.
• Perform a wide variety of office and administrative tasks including telephone, mail, fax, filing and client data entry.

• Perform administrative tasks for Membership & Visitor services department, assist and work with other departments as needed.
• Provided other administrative tasks such as filing, mail, and assisting the receptionist with the switchboard.
• Assisted Office Manager of Events Department with a variety of administrative tasks related to event management.
• Manage day-to-day administrative tasks, assisted members with equipment needs and organized golf cart usage.
• Assisted the Visitor Services Associate with administrative tasks and provided support at special events.

• Assist manager in customer service support, sales, and administrative tasks.
• Handle administrative tasks and assist the physician with patient preparation and care.
• Perform administrative tasks for various departments including most lines of business.
• Delivered meals, cleaned trays and performed various administrative tasks.
• Processed orders, produced invoicing, and other administrative tasks.

• Boosted overall productivity in administrative tasks by 10%.
• Assisted the Assistant Branch Manager with administrative tasks.
• Conducted a variety of administrative tasks and projects.
• Carried out administrative tasks as requested.
• Completed extensive weekly administrative tasks, spreadsheets; participated in biweekly computer, software trainings.

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low Demand

• Assist underwriters by researching policy information and entering policy changes.
• Researched disability-related federal policy to aid in university policy changes.
• Selected for fast-paced policy changes team in accelerated training program.
• Research policy information and entered policy changes as requested.
• Investigated and processed complex policy changes.

• Handled various requests and inquiries from insureds' and underwriters to include premium information, loss information, and policy changes
• Collaborate with Underwriting to process policy changes including cancellations, coverage changes, name & address changes.
• Traveled throughout central and southern California to train State Farm agents and staff on various policy changes.
• Reviewed and processed complex policy changes, maintaining an accuracy rate of 98%.
• Review and process policy changes so that underwriters can stay informed with compliance.

• Reviewed and processed complex policy changes and made correction entries to policies.
• Resolved problems and answered inquiries on payroll, promotions and policy changes.
• Requested forms that were needed to complete transactions for policy changes.
• Process policy changes in accordance with state and company guidelines.
• Support Agent offices by answering questions concerning policy changes.

• Work directly with Agents regarding auto policy changes.
• Recommend Procedural and Policy changes as needed.
• Process policy changes and updates.
• Responded to inquires regarding insurance availability, eligibility, policy changes, transfers, and billing clarification.
• Researched policy information and entered changes Processed high volume policy changes Responded to agent and policyholder questions regarding policy billing

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low Demand

• Measured copy center profitability and identified growth by preparing and producing monthly reports.
• Develop post-monitoring, final project and monthly reports for grant administration.
• Processed monthly reports for department performance.
• Keep supervision monthly reports and travel requests in English and Spanish in lobby available for offender's to locate and complete.
• Communicated with institutional owners of properties regarding leasing issues, monthly reports, and annual budgets.

• Provide monthly reports to Resident Services Director, Director of Nurses, and Administrator 13.
• Prepared monthly reports for Marketing Manager and Executive Director and for monthly Board Meetings.
• Prepared monthly reports for the company's administration and records.
• Developed monthly reports, submitted letters to ASME for certification.
• Board meeting minutes, monthly reports and yearly retention.

• Prepared monthly reports on status of call center.
• Assist with monthly reports on the Volunteer Program.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Prepare weekly and monthly reports on time.
• Created and maintained monthly reports through Oracle.

• Analyze, format and distribute monthly reports.
• Assist with the completion of monthly reports.
• Provide day, weekly and monthly reports.
• Worked on all monthly reports.
• Printed and distributed monthly reports.

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low Demand

• Train associates in processes including fundamental underwriting guidelines and new system implementation.
• Organized resources for my team to better meet handling goals according to the State Farm Underwriting Guidelines.
• Reviewed packages for documentation exceptions to ensure that we are in compliance with DRL underwriting guidelines.

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low Demand

• Closed repair orders to itemized insurance company estimates; verifying parts, technician time and materials for all money received.
• Created repair orders in automate to document what the customers concerns so the technician can diagnose the problem.
• Process paper work on repair orders and collecting all forms of monies on repair orders and parts tickets.
• Communicated with service writers in the dealership to make sure jobs and repair orders were completed on time.
• Assisted customers with repair orders by making sure cars were fixed and ready to be delivered.

• Prepare repair orders and other data forms in CDK/ADP programs and the Microsoft Office Suite.
• Helped to keep track of repair orders and filed them in appropriate drawers.
• Assist with service customers, and open, adjust and close repair orders.
• Review and adjust repair orders, along with creating purchase orders.
• File service records and inquire about previous repair orders as needed.

• Code repair orders for all maintenance work on the cars.
• Maintained an organized filing system for all completed repair orders.
• Open and closed used car service repair orders.
• Service Cashier - Review repair orders with customers.
• File & organize Repair Orders.

• Write & Close Repair Orders.
• Bill all service orders, maintain filing, answer multi-line switchboard, create service repair orders, cashier, customer service.
• Assist service advisors with making copies/faxing repair orders.
• Closed service repair orders in a timely manner.
• Inputted service charges and technician notes on repair orders for the 9 advisors.

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low Demand

• Coordinated with Veterans Administration representatives to assist services members and veterans with Veteran Affairs Programs.
• Monitored veterans in facility and created a diagram for safety and emergency procedures.
• Greeted clients and answered general questions relating to veterans benefits.
• Served as a liaison for employer outreach programs on behalf of veterans and actively promote the integration of veterans' services.
• Prepare and distribute informational letters, correspondence and emails to over 7000+ veterans within the South Texas Veteran Health Care System.

• Assisted service officers with disability and pension claims process with the U.S. Department of Veteran Affairs and the Texas Veterans Commission.
• Assisted in the delivery of basic services (shelter, food, hygiene) to veterans served at facility.
• Referred service members and veterans to the vocational rehabilitation counselor to seek assistance for applying for chapter 31 benefits.
• Engaged in daily support operations at the Department of Veterans Affairs office in Fort Drum, NY.
• Assisted in the process of helping Fort Lee Veterans gain admission and credit transfer into V.S.U.

• Tracked over 200 student veterans and the benefits they received both state and federal each semester.
• Worked proactively to establish and build information workshops, Veterans Day events and veteran Stand Downs.
• Assisted Veteran Service Officer with processing of U.S. Department of Veterans' Affairs claims.
• Created a Veterans newsletter that is disseminated to student veterans on a weekly basis.
• Process College Fee Waiver (CALVET) for Veterans and their Families.

• Ensured all veterans received their benefits in a timely and efficient manner.
• Exemplified care by assisting veterans in completing paperwork for Release of Information.
• Distributed personal hygiene items, reading material and clothing to veterans.
• Reviewed student veterans financial aid and processed their paperwork Calculated veteran benefits and applied funds to their accounts
• Collaborate with counselors to provide support to all student veterans, servicemembers and their families.

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low Demand

• Maintain effective communication written and oral for daily operations of facility, organize files and documentation
• Administered student transfers, assisted the principal in daily operations, using business office systems
• Operated high volume phone/communication center for all membership daily operations.
• Assist with management of daily operations or recreational facilities.
• Executed daily operations of activities of daily living.

• Maintained daily operations of homeowners insurance.
• Assisted Lending Services in daily operations by preparing letters, Journal Vouchers and file maintenance to accounts.
• Managed and supervised the daily operations of facility systems, such as heating, air conditioning.
• Spearhead daily operations that encompass 65 customer contracts and include handling $400,000 in month invoicing.
• Pass out hygiene supplies during daily operations Skills Used Communication, cleaning, and organization skills

• Assisted the Dining Service staff with the daily operations of a dining facility.
• Performed clerical tasks in order to assist Grant Manager with daily operations.
• Assist with daily operations in the lobby and Whitney exhibitions.
• Managed daily operations, special events, and marketing.
• Handled the daily operations of the office.

• March 1997 - December 1998 Utilized knowledge in handling cash and check transactions and daily operations of branch network.
• Input student information into school wide record keeping systems to assist full time staff members in daily operations.
• Controlled daily operations, including answering phone calls, camp reservations and ticket sales Maintenance work around park
• Manage the daily operations of the University Mailroom and Information Office.
• Opened, sorted and distributed incoming mail Performed daily operations of student record processing Filed records

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low Demand

• Support of developmentally disabled student learning outcomes with classroom support, help with reading comprehension, and class assignments.

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low Demand

• Received and handled all service calls professionally and efficiently.
• Assist in all service calls, assist in new installation of units and removal of all old units deemed defective.
• Receive emergency road service calls from members, take information needed to ensure timely road service using D2000 computer system.
• Clean shop and equipment, assist on service calls, change filters, and part runs.
• Back up for billing, payroll, and accounting positions, handled all incoming service calls.

• Answered phones and assisted dispatch with coordinating preventative maintenance/service calls for HVAC and plumbing jobs.
• Mailed statements, Billing, Receptionist, Scheduled Service Calls, Dispatched, Assisted Service Manager
• Schedule Service Calls; Determine urgency, type and assign jobs to Techs as appropriate.
• Assisted with dispatching work and answering service calls.
• Answered service calls and scheduled technicians for service.

• Scheduled installations, and service calls for clients.
• Accompanied on installations and service calls.
• Handled overflow claim service calls.
• Assisted in the development of a database to track customer repairs and service calls resulting in intra-company communication between various departments.
• out on service calls for electrical, plumbing, cooling and heating issues.

• Answer incoming service calls Multi-line phone system.
• Answered multi-line phone system Coordinated service calls Performed graphic computer work using Lotus Assisted sales personnel as needed
• Dispatch service calls Prepare technician schedules Prepare maintenance contracts Customer service issues Assist service operations manager
• Register Attendant Customer Service Calls Handle Stock Orders and Estimates Maintain Stock Inventory Handle Office Upkeep Handle Payroll and Night Deposits
• Placed service calls and supply orders with Pitney Bowes, Konica, Oce and Ricoh.

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low Demand

• Trained in: SAMA intervention procedures; CPR and First Aid, CANS assessment and FBA data taking and formulation.
• Certified, CPR and First Aid certified, AMT certified, Intro.
• Set up and maintained CPR certifications for all instructional aids.
• Certified trainer of CPR/AED/First Aid & Blood borne Pathogens.
• Follow emergency protocols, administer CPR and meal preparation.

• Completed over 80 hours of training and CPR certified.
• Certified to pass medications and also in CPR.
• Utilize electronic medical records systems: CPRS/DOS/Microsoft Word.
• Performed daily rental procedures for CPR equipment.
• Trained in Adult/Child CPR and First Aid.

• Entered in CPRS request for medication refills.
• Respond to consult using the program CPRS.
• Provide basic first aid and CPR.
• Possess CPR and First Aid certification.
• Trained for the CPR team (certified) in 2009 & 2010

• Have done CPR on patients.
• Trained in CPR, basic lifesaving, EKGs, and general patient care and safety.
• Obtained CPR certification (November 14, 2012 November 14, 2014).
• Scheduled appointments for CPR classes Mail pick-up and Delivery Transportation
• Certified Medical Assistant Certified Nursing Assistant CPR Certified Act 33, 34, and 73 Clearances Cosmetology License Carpentry Certification

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low Demand

• Organized travel arrangements national and international along with handling monthly expense reports.
• Coordinated meetings, conference calls and travel arrangements for Regional Manager.
• Planned departmental conferences and travel arrangements.
• Coordinated travel arrangements for staff.
• Managed SVP s calendar, appointments with clients, prepared minutes from meetings, made travel arrangements and prepared expense reports.

• Prepare bi-weekly meeting minutes, schedule travel arrangements as needed and create monthly expense reports.
• Prepared travel arrangements, expense reports, and open order reports.
• Coordinate meetings and appointments, travel arrangements and prepared expense reports.
• Expedited travel arrangements for both the Supervisor and Chief of Staff.
• Travel arrangements and trip reports upon return for all sales managers.

• Schedule travel arrangements, resources, appointments and maintain itineraries.
• Travel arrangements for the all National Accounts Operation Group.
• Handled travel arrangements and visas.
• Performed administrative assistant duties Scheduled meetings, made travel arrangements, and organized holiday functions.
• Facilitated travel arrangements as needed for Director of Corporate Disbursements Updated Banner Finance /HR System

• Handled all aspects of coordinating preplanning visits to include hotel accommodations, travel arrangements, banquet event orders and amenities.
• Coordinated travel arrangements for USAble Life representatives as they travel to various site locations throughout the region.
• Submitted expense reports and made travel arrangements for all NAMs and NPC
• Schedule and acommodate departmental meetings,travel arrangements, and provide presentations for all meetings and events.
• Booked ontinuing education courses, travel arrangements and catering for staff.

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low Demand

• Prepared expense reports and account reconciliations.
• Processed invoices, purchase orders, and expense reports for Vice President of Development and development staff.
• Tracked and maintained office assets, managed expense reports, and ordered supplies.
• Assisted in producing various monthly/quarterly financial reports, charts and expense reports.
• Handled account expense reports for management's business trips around the world.

• Completed monthly expense reports for Co-Head and other personnel.
• Create detailed expense reports and requests for capital expenditures.
• Reviewed, entered and processed expense reports for payment.
• Prepared expense reports for 14 service technicians.
• Worked expense reports for entire Columbus office.

• Complete expense reports and any department changes.
• Audit service engineers expense reports.
• Prepared monthly accrual expense reports.
• Prepared general ledger entries and expense reports Processed invoices, check requests and quarterly reports for bank and the investor
• Prepare and monitor third party subcontracts, POs, expense reports and proposals to assist sales force.

• Managed service orders by tracking service and expense reports in SAP operating system.
• Reconcile and prepare expense reports for General Manager and Managers in ORACLE IExpense.
• Prepare invoices and expense reports for payment (e.g.
• Marketed to clients and potential clients Customer service Kept track of expense reports
• Expense Reports Database Maintenance Meeting Minutes Calendar Scheduling Operate Office Machines-Fax, Copier, Printer Filing Data Entry

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low Demand

• Provide research and clerical support to underwriters who determine client's eligibility for insurance by entering policy changes.
• Delivered and retrieve patients meals, provided clerical support to hospitality service office
• Provided administrative, organizational and clerical support to 3 managers.
• Provide clerical support to community Education and Bereavement staff.
• Provided administrative and clerical support to 56 attorneys

• Provided clerical support for department manager
• Provided clerical support for various programs and functions including College outreach and recruitment programs, advising, counseling, and assessment.
• Provide general clerical support for Garden operations in the arenas of administration, publicity, development, programs & facility rentals.
• Provide clerical support for Materials Management, Environmental Services, Laundry, Manager of Facilities and Director of Facilities.
• Supported the Director of Nutrition Services along with providing clerical support for the clinical operations team.

• Provide clerical support for executive staff - filing, scanning and organizing items as needed.
• Provided clerical support and general office assistance to faculty, staff, and instructors.
• Provide clerical support to Agents and Underwriters in a fast paced environment.
• Provided clerical support to the Chief Financial Officer and Business Services Manager.
• Provided administrative and clerical support to the office of Student Services.

• Provided clerical support-filing, answering phones, and help desk
• Provided general clerical support, filing and faxing reports.
• Performed clerical support duties for Emergency Room department.
• Provide clerical support to the Hospitality Service Office.
• Provide clerical support to other departments Complete and mail bills, contracts, policies, and invoices.

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low Demand

• Review legal documents/forms for completeness /conformance to specific requirements set forth in applicable legal codes.
• Contacted affected customers and responded to demands for information regarding legal documents.
• Research and analyze law sources such as statutes, ordinances, pleadings, legal documents, and local rules.
• Apply specialized knowledge and understanding of codes, rules, legal terms and procedures when filing legal documents.
• Reviewed and processed a wide variety of legal documents for judicial assignment in the family law courts.

• File legal documents, open new cases, calendar upcoming court cases, assist with the public.
• Processed civil complaints and reviewed judgments for accuracy, assisted individuals with the filing of legal documents.
• Process legal documents, liens, and records through Sheriff's Court Services processing software.
• Assisted students with obtaining their legal documents to stay and study in the United States.
• Review and process a wide variety of legal documents for assigned judicial department.

• Review and process legal documents for completeness and compliance with legal requirements.
• Assisted in correcting and printing deeds and other legal documents.
• Process legal documents presented for filing for all judicial departments.
• Fax, scan, and copy all legal documents.
• Recorded legal documents with appropriate counties and state officials.

• Scan legal documents into State Farm database.
• Receive and process legal documents.
• Received and processed legal documents for criminal review, for completeness, timeliness and conformity to legal requirements.
• Examined and processed legal documents to determine acceptability for recordation of public records and vital records.
• Examined numerous legal documents to ensure accuracy and regulatory/legal compliances.

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low Demand

• Managed the service department by effectively scheduling technicians and service appointments.
• Look up service appointments, client information, or update information using company computer systems and ADP Drive software applications.
• Answered an average of 80 calls per day by addressing customer inquiries, and scheduling service appointments.
• Answer incoming calls to schedule service appointments, help customers with what services they need.
• Learned how to create service appointments for customers.

• Maintained schedule and set service appointments.
• Schedule and coordinate Service appointments.
• Greet customers for service appointments.
• Schedule service appointments for customers.
• Scheduled new customers for first oil changes and regular customers with service appointments, pulled customer history for service advisors.

• Scheduled and coordinated all service appointments with customers and service staff Handled and processed all incoming service calls
• Schedule service appointments Check customers in for appointments Prepare final paperwork for customer to check out
• Schedule service appointments, and assist the advisors in customer contacts regarding service issues.
• Answer incoming calls Set service appointments Inform about services
• Coordinate service appointments and valet services Supervision of entire loaner vehicle fleet- organization and accountability Phone call campaigns Exceptional customer service

• Schedule service appointments Write and close service repair orders Assist service advisors with appointments
• coordinate all service appointments *coordinate appointments for due bills *PDI'S *CSI calls (deal with service complaints)
• coordinate all service appointments *help advisors write up and close customer repair orders *perform CSI calls
• Provided customer Service Answered and dispatched phone calls Records Keeping Data Entry Billing/Filing Scheduled Service Appointments
• coordinate all service appointments *pdi's (generate and close out) *help advisors write up and close customer repair orders

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low Demand

• Served as an administrative assistant including word processing, developing spreadsheets, and other similar general support.
• Distributed word processing and editing workload.
• Interpret and apply technical guidelines for several types of tracking software, such as spreadsheet, database, and word processing.
• Performed other general office duties, such as word processing using appropriate computer software, data entry, and filing.
• Complete routine and complex word processing and typing tasks such as correspondence, reports, record-keeping and related materials.

• Documented and Boarded Loans using the LaserPro system, word processing, and the Horizon Navigation System.
• Make continuous use of technical and business vocabulary in word processing, proofreading correspondence and reports.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Greeted clients, performed date entry, word processing, photocopying, faxing, filing.
• Assisted with ADL s. Performed clerical duties such as word processing, data entry.

• Prepare and maintain basic spreadsheets, databases and word processing documents as required.
• Use computers for various applications, such as database management or word processing.
• Assist probation officer's with word processing or other computer related issues.
• Prepared various court documents through the use of word processing programs.
• Used word processing, spreadsheet, and database programs skills.

• Answer phones, word processing, typing and filing.
• Preformed data entry and word processing.
• Use word processing software to create, edit, and manipulate correspondence, reports, and various program documents.
• Provided backup support to Housing, Maintenance, and Technical Services Performed data entry and word processing
• Use specific forms such as spreadsheets , databases and word processing in order to perform daily tasks .

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low Demand

• Inventory Control, customer/patient appointment calendar coordination, daily maintenance of office and dental equipment, dental impression materials and equipment.
• Coordinated with inventory control personnel regarding the preparation for shipping as needed.
• Assisted other department stations in Inventory Control if necessary.
• Inventory Control, Service Call Dispatching, Equipment Maintenance Management
• Maintain inventory control for Department of Public Safety.

• Maintained inventory control through Donor Pro/Salsa software.
• Cleaned, Stocked supplies, Performed inventory control on all items in my area (produce) while stocking.
• Manage all damage returns and refusal merchandise (restoration, inventory control) issued credit to customers account.
• Inventory Control, which consisted of online stock ordering and replenishment for Supply Distribution.
• Inventory control and fill bulk orders from a just in time inventory system.

• Inventory control of building material and appliances needed for renovations to the facilities.
• Learned about Inventory Control, Scheduling, and Food Order.
• Inventory control for maintenance, warehouse, and transportation departments.
• KEY CONTRIBUTIONS: Inventory control, quality control of machinery.
• Maintain inventory control to meet the customer's needs.

• Performed inventory control on Shower Spa products.
• Managed staff schedules and inventory control.
• Inventory Control Transfers and tracks stones through all grading processes on the computer system.
• Inventory Control Tracked inventory by date or priority status.
• Assist with website and territory map content management, literature fulfillment, inventory control and cd duplication.

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low Demand

• Provided expert technical support to end users experiencing system or connectivity issues across various platforms and operating systems.
• Provide technical support for laptops, including trouble-shooting hardware, wiring technological materials and navigating software.
• Delivered technical support for all desktop and computing equipment.
• Provide technical support and maintain quality of inventory
• Provide support and assistance to students, faculty and staff in the Classrooms and in the Media Services Technical Support Center.

• Provided technical support via telephone and trained floor consultants - Provided customer support queues on a daily basis.
• Provided administrative and technical support for all 39 branch managers, as well as four district managers.
• Assist students with educational needs such as scheduling, computer/technical support, and guidance.
• Forwarded technical support issues that can not be addressed to the appropriate technician.
• Developed technical support and bill payment servicing training for the credit union.

• Managed call flow and responded to technical support needs of customers.
• Provide clerical and technical support to the operations of the organization.
• Provided technical support for faculty, staff, and students.
• Delivered exceptional customer service and technical support for the LMS.
• Assisted technical support department with customer calls during outages.

• Accepted all technical support calls to the I.T.
• Provide remote and on-site technical support for customers.
• Provided ongoing staff PC technical support.
• Provided basic technical support for Sirsi system workstations and printers on evenings and weekends.
• Provided technical support on equipment Input phone orders for processing Dispatch technicians for on site repair

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low Demand

• Displayed exceptional interpersonal communication skills with both the general public and my co-workers.
• Provided information regarding health services, policies, and procedures to applicants, patients, and the general public.
• Greet and assist students, families and general public Communicate effectively with students and parents regarding student's needs.
• Served as a public relations liaison between the general public, University personnel and the Comprehensive Studies office staff.
• Educate the general public as to the value of integrating individuals with disabilities into community and work life.

• Provided information about the college to students and the general public regarding all processes of college admission.
• Attended community meetings, received inquiries from the general public and community referrals of HIV positive patients.
• Provide information, perform art research, and assist general public during exhibition and gallery visits.
• Explain procedures or forms to parties in cases or to the general public.
• Provided courteous and effective phone support to members and the general public.

• Interacted with patients, families, hospital staff and the general public.
• Provide general information to student-athletes, coaches, parents and general public.
• Managed all segments of the general public from pleasant to challenging customers.
• Licensed Notary providing notary services to the general public as needed.
• Conducted outreach to inform and promote services to the general public.

• Provide customer service to the general public and law firms.
• Answer inquiries from the general public regarding judicial procedures.
• Assist the general public and conduct scheduled patrols
• Answer phones and respond to inquiries of residents and the general public Maintain security by becoming familiar with surroundings.
• Establised and maintained effective working relationships with other departments, vendors, supervisors and the general public.

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low Demand

• Assisted in the daily execution of gem intake, movement throughout the cells, and operation of gemological testing devices
• Assisted in the coordination of HR events: hiring fairs, employee moral surveys, annual enrollment etc.
• Case manager assisted displaced automotive workers with selecting approved training through Trade Adjustment Assistance (TAA).
• Run errands throughout campus for the Chairman, administration, faculty, staff and students.
• Collected recyclable materials from University buildings for transport to the recycling center or secured shredding.

• Assisted customers with larger merchandise and handled payments through PayPal and in person.
• Skip Trace, research and investigate defendants' whereabouts through a government website.
• Tracked merchandise sales and inventory through Excel spreadsheets and daily computer reports.
• Washed dishes, Swept and mopped, Cleaned Bathrooms, Took out trash
• Promoted Museum programs and membership through telephone and in person contact.

• Licensed in Auto refinance and credit cards through State Farm Bank.
• Assisted students in the classroom, lunchroom and outside actives.
• Delivered washed dishes to various locations throughout the restaurant.
• Checked in and stocked inventory throughout the facility.
• Assisted clients through an accurate assessment of needs.

• Repaired and serviced pay phones Collected coins from pay telephones throughout the San Joaquin Valley
• Experience in paying orderlies through Trupaid system.
• Web page design Ministry Medical Group, temporary position through Westphal Staffing, Wausau, WI.
• Observe sessions between practitioner and clients with dysarthria, aphasia and dysphagia.
• Contribute to service excellence in "patient satisfaction" as seen through Press Ganey Surveys.

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low Demand

• Completed paperwork with clients and facilitated implementation of insurance and investment recommendations, and followed up on transfers and new accounts.
• Maintain strong skills in the areas of cross-selling, soliciting new accounts, loans, account retention, and outbound calling.
• Maintain and support the school's email system, set up new accounts for 3000+ students and 400+ employees.
• Researched and prepared all paperwork to open new accounts and facilitate transfers seamlessly for new and existing clients.
• Served as assistant manager in branch managers absence and also served as a backup for new accounts.

• Support sales representatives in opening new accounts and managing existing high net worth clients.
• Produced loan applications, new accounts, and reports with no unresolved errors.
• Loaded returned goods products into database for accurate inventory and Set-up new accounts.
• Set up new accounts and managed accounts for optimum return for money invested.
• Acted in a lead role for Training position of New Accounts Representative.

• Opened new accounts, handled check reorders and ATM's Global cards.
• Programmed all new accounts and securities on the Trust Account subsystem.
• Assisted our Sales Team with the set-up of new accounts.
• Assisted customers with new accounts and general account maintenance.
• Set up new accounts and managed client files.

• Entered data for TPA implementation of new accounts.
• Maintain customer accounts and open new accounts.
• Initiate and open new accounts.
• Engaged in a wide range of operations at the bank, verifying new accounts and maintenance of existing accounts.
• Research ATM/debit card fraud Process and enter ATM/debit card applications Verify customer information on new accounts

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low Demand

• Assisted with following up for all trips emailing/calling travelers and keeping confidential information organized for tour managers and staff.
• Supervised day-to-day office operations, coordinated board meetings, secured confidential information, maintained work calendars.
• Experienced in handling confidential information regarding policyholders and proprietary State Farm Insurance Company information.
• Scheduled testing appointments, prepared confidential information and helped maintain students' confidential files.
• Maintain complex division files including highly confidential information about students, and evaluation.

• Maintained confidential information in accordance with legal standards and/ r County regulations.
• Maintain critical inventory of contract files with confidential information.
• Experience with working with confidential information.
• Control access to Confidential information.
• Maintained confidential information and client files, perform client intake, assessment and services coordination when appropriate.

• Handled highly confidential information and assisted various department sections with contracts, emails, and phone calls.
• Make copies of confidential information, included class schedules and transcripts.
• Access to confidential information which requires an extreme amount of discretion.
• Receive and maintain confidential information from clients on a daily basis.
• Maintained confidential information such as performance reviews through the HRSS process.

• Handled confidential information, such as credit cards.
• Process confidential information on each client.
• Worked at front desk and handled confidential information Provided excellent customer service to residents Assisted Desk Services Manager with administrative support
• Fulfilled supply tickets for employees at five different branches in Springfield Maintained grounds of Springfield locations Handled confidential information
• Acted as a resource for students Handled confidential information and documents Upheld and enforced university policies and procedures

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