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Service assistant work from home jobs

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  • Senior Implementations Services Associate

    Logicgate 4.0company rating

    Remote job

    LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. About the role We are seeking an energetic Senior Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with enterprises in all verticals, with a focus on their GRC activities. This is an opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption. Core Responsibilities: Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process Support project management efforts for all assigned implementations, focusing on time-to-value for our customers Consult with the customer to deliver the appropriate implementation experience based on each customer's maturity: Deploy our out-of-the-box applications Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed Configure highly customized use cases on Risk Cloud based on unique customer requirements Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers' journey Requirements: 2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back Great people skills - ability to quickly understand your audience and tailor the right message to them Ability to manage multiple accounts/priorities at a time - organization, time-management, and attention to detail are critical A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help The anticipated base salary range for the role is $75,000 - $88,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition. Learn more about our culture here. Excited about LogicGate but not familiar with GRC? GRC stands for Governance, Risk, and Compliance GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
    $75k-88k yearly Auto-Apply 28d ago
  • Entry Level Customer Service - Work From Home

    Americanome Life Insurance Company

    Remote job

    We're seeking motivated individuals with strong people skills to join a well-established supplemental benefits organization that has been serving families for more than 65 years. As our company continues to grow, we're looking for dedicated Benefits Specialists who are driven, reliable, and excited about long-term career potential. Key Responsibilities Provide clear information to clients about their benefit options Address client questions and guide them through their coverage Stay up to date on product offerings and company services Review client needs to help them select cost-effective solutions Qualifications Experience in customer service, sales, or a related field is an asset Strong relationship-building abilities Able to manage multiple tasks and organize work effectively Professional attitude with strong communication skills Confident in both written and verbal communication What We Value Individuals with an entrepreneurial, growth-minded attitude Team-oriented professionals who perform well under pressure Strong communicators who take initiative and maintain professionalism What We Offer Complete, hands-on training Weekly compensation Bonus opportunities Residual income potential Company travel incentives Fully remote work environment If you're looking for a meaningful career with room to grow, apply today to learn more about joining our team.
    $35k-41k yearly est. Auto-Apply 38d ago
  • Banking Service Associate Professional

    Atria Wealth Solutions

    Remote job

    What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial. Job Overview: The Banking Service Associate Professional supports our Financial Professionals, their assistants and internal business partners in delivering best in class service to support our advisors and their clients. This individual is part of a specialized service team supporting a high volume of calls per day. This newly created Banking Service team will support LPL's Cash Management account / product; servicing inbound calls from Financial Professionals, their assistants, and internal associates. In addition to inbound phone support, you will also make outbound calls to other departments, our partner bank, UMB Bank, n.a. as necessary. Associates must also understand and be able to explain the operational requirements and firm policies that govern the banking products we support and ensure compliance with guidelines, banking regulations, LPL Financial policies, and other regulatory requirements. The ideal candidate would have experience within a service center environment or the wealth management/banking industry and have a strong passion for excellence and providing service that delights our advisors. Responsibilities: * Exceptional customer Service: Responsible for all functions of a Banking and Lending Associate Service Rep including providing exceptional customer service via incoming calls, outbound phone calls, and responses to emails as it relates to banking and lending. Provide exceptional customer service to Financial Professionals and their assistants, measurable by various key performance indicators: Strive for first call resolution and accurately process requests with desired service levels. Works with operational partners for various tasks to ensure accountability and ownership is demonstrated back to the Financial Professional. Viewed as the single point of contact for all things banking. Guide Financial Professionals and their assistants through processes and system platforms as they relate to the cash management account and our banking products. * Subject Matter Expertise: Acquire and maintain detailed knowledge of LPL systems, processes, and internal business partners as it relates to LPL's banking and lending platforms. Assist with creation, maintenance, and sharing of internal resources to consistently distribute learnings across the team. Ability to articulate the differences between the banking products to advisors and internal business partners with confidence. * Risk management: Ensure compliance with LPL firm policies, regulatory and banking requirements and adapt to changes. Regularly exercise discretion and business judgment * Continuous improvement and collaboration: Embrace financial professional and end-client feedback and seek to identify ways to improve the overall experience for banking and LPL Financial. Partner internally with leadership along with UMB Bank, n.a. to drive desired outcomes for product growth; ultimately having a material (positive) impact to the service model and your team. Participate in various forums (roundtables, team chats, team meetings) to keep apprised of and suggests new processes and opportunities for LPL; provides feedback and program improvements to drive the business forward. * Culture carrier and promoter of employee engagement: Contribute to a team environment by demonstrating the ability to interact, support and engage with coworkers to achieve team and department goals. Uphold LPL's value and mission statements. What are we looking for? We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: * 1 to 2 years of Customer Service experience, preferably in financial services (wealth management or banking) * Verbal and written communication skills * Ability to quickly learn and maintain knowledge in a very dynamic environment * Ability to multi-task, attention to detail, excellent problem-solving and follow-up skills. * MS Office experience required * SIE or ability to acquire * Bachelor's degree in finance, business, accounting or economics preferred Core Competencies: * Must be flexible to work varying schedules and hours as needed. * Highly refined communication skills, both written and oral, and serve as one of the recognized subject matter experts on the team * Commit to owning the customer experience by driving satisfaction to high levels and adhering to our corporate values * Effectiveness in this role requires strong leadership abilities as well as a solid working knowledge of LPL policies and procedures * Regulatory licenses (e.g. s99, s7, s66) or designations a plus (e.g. ACAM, CFP, PMP) * Strong attention to details, work ethic and listening skills * Extremely organized * Leads by example and ensures a high-quality client experience #LPL-PA Pay Range: $20.48-$34.13/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit ************ At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit ************ Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? * Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! * Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! * Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! * Impactful Work: Our size is just right for you to make a real impact. Learn more here! * Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! * Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! * Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************. EAC12.9.25
    $20.5-34.1 hourly 6d ago
  • Department Assistant 3

    Case Western Reserve University 4.0company rating

    Remote job

    Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Department Assistant 3 is a vital member of the department's staff, providing support to all staff members and faculty. This role is responsible for supplying faculty, staff, and students with the necessary information and resources for the efficient day-to-day operation of the department. Additionally, this position is responsible for creating and maintaining department confidential databases of student, faculty, and alumni information. The department assistant oversees all marketing and communications to promote department programming, student applicant materials, and events, including creating print and digital content (e.g. fliers, website, social media). Additional responsibilities include providing grants administration support for both external and internal funding applications. Due to handling sensitive materials (e.g. test scores, letters of recommendation, admissions materials, exams, salary information and external grants budgets, and other personal information) discretion and confidentiality are essential. ESSENTIAL FUNCTIONS * Oversee daily office operations, including answering phone and email inquiries, performing clerical duties, and coordinating service requests (e.g., computer, facilities, phone, custodial, e-waste, shredding). Handle mail and package distribution and processing, greet visitors, and assist with copying, faxing, and scanning. Maintain the department's physical space, update posted information and ensure orderliness. Schedule university movers and create signage. (25%) * Oversee marketing and communications strategy to promote the department's undergraduate and graduate programs, events, and accomplishments. This includes creating print and digital content for events, open house recruitment, etc. and distributing materials for faculty use. Manage the department's website, social media platforms, and Canvas site, ensuring compliance with branding and university standards in cooperation with the University Marketing and Communication Office. Use data to evaluate and improve marketing and communication strategies to increase user engagement and student applicants. (25%) * Assist business manager with research administration pre-award grant functions; this includes collaborating with faculty to ensure all application requirements are fulfilled, assisting with proposal budget preparation, and working in SPARTA to meet university proposal requirements. (15%) * Process confidential information and maintain department databases for all programs, including major/minor declarations, alumni directory, adjunct/secondary faculty directory, course syllabi, and instructor office hours. Proofread and edit correspondence, reports, records, as needed. (10%) * Assist the chair with the schedule of classes, entering course data in SIS, including course topics and additional course sections. (10%) NONESSENTIAL FUNCTIONS * Schedule rooms for classes, events, colloquia, and seminars. Coordinate and advertise department-supported events, including scheduling College of Arts and Sciences controlled rooms. (5%) * Run campus errands delivering materials to various offices, primarily between Mather Memorial Psychology Program and COSI Program. (3%) * Assist faculty with annual graduate and undergraduate awards by compiling award winners, providing data to appropriate university office, and maintaining a database of winners. (3%) * Perform miscellaneous clerical tasks as needed. (1%) * Train and supervise the work of campus job and work-study students. (1%) * Assume responsibilities for absent staff members. (1%) * Perform other duties as assigned. (1%) CONTACTS Department: Frequent contact with Business Manager, department faculty, and other department staff members to exchange information. University: Occasional contact with College of Arts and Sciences Research Administration and Marketing and Communications, School of Graduate Studies, Office of Undergraduate Studies, Facilities, Utech, Custodial Services, Telephone Services, University Movers, Cashier's Office, Access Services, and the Key Shop, to exchange information. External: Occasional contact with vendors, alumni, visitors to exchange information. Students: Occasional contact with Department of Psychological Sciences graduate and undergraduate students to exchange information. SUPERVISORY RESPONSIBILITIES Oversee the work of undergraduate interns and temporary workers. QUALIFICATIONS Experience: 5 years of related experience required. Experience with professional communications (creating promotional materials, social media platforms) and database management. Experience providing support for pre-award grants preparation is strongly preferred. Education: High school education required. REQUIRED SKILLS * Excellent communication skills, including the ability to understand written documents, listen actively, and communicate effectively both in writing and verbally. * Ability to learn new information and apply it to problem-solving and decision-making. * Strong organization and administrative skills. * Ability to interact with colleagues, supervisors, and customers face to face. * Must be confident, and capable of working under general direction. * Ability to prioritize and manage multiple projects to meet deadlines. * Demonstrated success in support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Proficiency in Microsoft Office software and collaborative software (e.g. Google Apps) and the ability to learn new software programs strongly preferred * Ability to operate copy and fax machines to produce and scan documents. * Professional experience in current social media platform use. * Ability to meet consistent attendance requirements. WORKING CONDITIONS Typical office environment. The employee will perform repetitive motion using a computer mouse and keyboard to type. Hybrid Eligibility This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .
    $19.4 hourly 2d ago
  • PACS Support Services Associate Hybrid

    Uhhospitals

    Remote job

    PACS Support Services Associate Hybrid - (25000BMY) Description A Brief OverviewSchedule: 11:30am-4:30pm M-F, no on call or Weekends Remote every 4th week. This position is responsible for performing duties in the Radiology Image Library including support of the Radiology PACS system. What You Will Do A Responsible for maintaining patient confidentiality while processing patient's Radiology exams and reports including accurate and efficient image management. Maintain Confidential digital image archive system, PACS, film archive as well as accurate release of PHIContributes to the effective operation of University Hospitals and the Radiology Department. Provides support of the PACS system including training, monitoring, and administration. Working collaboratively with Physicians/Co-Workers/Patients in a professional and effective manner. Support the Radiology Department effectively and efficiently. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experience Experience in a patient service environment and preferably in a healthcare environment (Required) Knowledge, Skills, & Abilities Extensive experience with computers, answering phones, fax machine, RIS and HIS systems, Terminal digit filing system, photocopiers, printers. (Required proficiency) Typing ability of 25 words per minute. (Required proficiency) Extensive experience with PC software packages, including, but not limited to, Microsoft Office Professional, working knowledge of IDX Radiology system. (Required proficiency) Ability to interact in a positive and professional manner with internal and external customers. (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-BeachwoodWork Locations: 3999 Richmond Rd 3999 Richmond Rd Beachwood 44122Job: Radiology / Radiation OncologyOrganization: CMC_OperationsSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 10 % of the TimeRemote Work: HybridJob Posting: Dec 21, 2025, 5:00:00 AM
    $31k-56k yearly est. Auto-Apply 18h ago
  • Remote Customer Service - Starts at 19/hour (No Degree Needed)

    Nogigiddy

    Remote job

    Hiring Now: Virtual Customer Service Agent - Earn $19+/hr, No Degree Necessary Are you passionate about solving problems and providing outstanding customer service? We're looking for motivated individuals to join our remote team as Virtual Customer Service Agents. This role allows you to assist customers from the comfort of your own home, ensuring each interaction is both effective and enjoyable. Your Role: Resolve customer inquiries and concerns with speed and empathy Manage and resolve issues in a professional manner Communicate clearly and efficiently, both verbally and in writing Display a consistently friendly and engaging demeanor You Should Have: A strong dedication to customer service excellence Superior verbal and written communication skills The ability to manage multiple tasks effectively Technical proficiency with computers and common software platforms What We Offer: The convenience of a remote work setup Flexible scheduling that accommodates your lifestyle Competitive starting pay of $19 per hour with growth potential Career development opportunities in a supportive environment Join Us Today! Additional Information: No previous experience or educational background required. Applicants must have a quiet, professional home workspace and reliable internet. A background check is mandatory for all new hires. We are an equal opportunity employer committed to creating a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Remote Customer Service Support Specialist

    One Path Career Partners

    Remote job

    We are hiring for skilled Customer Service Support Specialist. You will perform data processing tasks using a basic Microsoft Excel program. Medical insurance data entry experience is highly preferred. To be considered for this position, must have a minimum of a High School Diploma and a minimum of 2 years of solid Customer Service experience, focused attention to detail and be self-motivated. Position Details: Full time, contract (Part-time positions available) M-F schedule - days Processes customer data information Maintains and updates all customer data information in all systems
    $45k-86k yearly est. 60d+ ago
  • Work From Home-Customer Service-Make Your Own Schedule

    SMS Staffing

    Remote job

    COMPLETE FIRST & FOLLOW THE ONBOARDING STEPS BELOW Answer incoming calls from customers to take orders, answer inquires and questions, handle complaints, troubleshoot problems, and provide product information. Education and Experience high school diploma or equivalent proficient in computer applications knowledge of customer service principles and practices some experience in a call center service MUST HAVE PC/Laptop Headset Hard Wired Internet Pass a background Check ($30) Quite Place To Work BEFORE WE PROCESS YOUR APPLICATION YOU MUST BE ACCEPTED AS AN AGENT WITH OUR COMPANY. TO DO SO PLEASE FOLLOW THE STEPS BELOW ! STEP 1 https://link.arise.com Start your account, when it asks for a referral code- ENTER (3449185) STEP 2 When it asks which contractor type, choose service partner and enter (880541638-FEIN#) Stokes Management & Solutions Once your Approved IT SHOULD SAY PENDING, this will ensure youre registered properly. STEP 3 Text DONE TO 470-227-1699 WITH YOUR FULL NAME YOU WILL THEN BE APPROVED THROUGH THE COMPANY AND CAN PROCEED WITH SIGNING YOUR CONTRACT DOCUMENTS. ONCE DOCUMENTS ARE SIGNED THERE WILL BE A BASIC ASSESSMENT TO COMPLETE (dont let this scare you, its very basic). It will take 24 hours after you have completed your assessment for Arise to link it to your account. VERY IMPORTANT: If you do not have equipment to start, we partner with a company that offers very affordable equipment as well as payment plans. Click the link here to purchase https://wahequipmentsolutions.com/smsstaffing This position is totally REMOTE. Training 2-4 weeks. You must have your own equipment. Background check required, as you will deal with clients personal information. www.sms-staffing.com
    $35k-49k yearly est. 60d+ ago
  • (Customer Service) Support / Sales Specialist

    Americanome Life

    Remote job

    Remote High-Performer Opportunity We are seeking overachievers who excel at building strong client and team relationships, demonstrate outstanding self-determination, and are ready to grow their careers with world-class mentorship and leadership support. Requirements / Responsibilities / Rewards Incentive Trips with top leaders to Cabo, Tulum, Vegas, and Cancun Exciting Prizes - Jeep Wranglers, Macbook Pros, Airbnb getaways 100% Remote - work from anywhere, truly flexible Weekly Training Calls to sharpen skills and drive success Preferred Qualifications Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust quickly Works effectively both independently and collaboratively Strong work ethic and drive to succeed To be considered, please submit your contact information and updated resume for review. Note: In the interest of community wellness, AO has adjusted our business operations. All interviews will be conducted via Zoom video conferencing for safety and convenience.
    $37k-70k yearly est. 31d ago
  • Remote Insurance & Financial Services Associate

    SLR Search

    Remote job

    Job DescriptionJoin a growing stable firm that prioritizes mentorship and work life balance. Remote Insurance & Financial Services Associate Benefits- Starting Salary targeting $140K - $202K - Annual performance based bonuses - Remote or hybrid work arrangement options - Reasonable billable hours requirement - Competitive health insurance benefits - 401(k) with a partial match Remote Insurance & Financial Services Associate Qualifications - 3-5 years of litigation experience including drafting pleadings, motions, discovery, and participating in depositions and trial preparation. - Experience in ERISA, disability, life, health, long-term care, and employer-plan benefit matters. - Must currently be located in California and admitted to the CA Bar.
    $30k-51k yearly est. 4d ago
  • Counselor - Counseling Services

    Sinclair Community College 3.6company rating

    Remote job

    Job Title Counselor - Counseling Services Location Main Campus - Dayton, OH Job Number 05357 Department Student Support Services Job Category Professional Job Type Full-Time Status Regular Job Open Date 12/02/2025 Resume Review Date 12/29/2025 Closing Date 12/28/2025 Open Until Filled No The Counselor in Counseling Services is responsible for providing individual counseling, group counseling, crisis intervention and workshops to students. These services are provided by appointment or on a walk-in basis and pertain to a wide range of needs including personal/emotional, academic and career issues. This position will assist students in clarifying and achieving realistic goals for success in college and their personal lives. The Counselor is skilled and trained to provide assessment, advising, counseling, evaluations and referrals to college departments, as well as external resources that promote student development from enrollment through goal achievement. This position is also responsible for outreach and occasional presentations for staff/faculty as needed. After sufficient training, this position is eligible to work remote up to 40% of their work schedule at the discretion of the supervisor. The salary for this position begins at $58,491.00 and is commensurate with education and experience. Why work for Sinclair College? The following are some of the benefits that professional staff with Sinclair College receive: * Tuition waiver for employee and dependents for all Sinclair courses and programs * Support for continued training and education, including tuition reimbursement for other universities and colleges * OPERS pension participation option, with 14% employer contribution * 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually * 14 days of annually observed company holidays * Expansive and competitive insurance programs, including an HSA with annual employer contribution available * High quality programs and events for work-life balance * SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Principal Accountabilities * Develop, coordinate, integrate, and implement programs that support enrollment and retention strategies for designated groups of students. Such strategies may include: * Assessment and evaluation of self-reported students' needs including review as appropriate, relevant academic reports * Educational advising focusing on students' concerns, needs and issues resulting in recommendations of appropriate career options, course load, and academic supports * Provision of information and services to students, faculty and staff through orientations, support groups, consultation, learning activities and workshops * The information will aim at fostering student self-advocacy and independence. * Serve on teams, task forces or committees to design or redesign programs, procedures and policies that address student success issues * Train, assign work responsibilities, and supervise part-time "other hourly" staff and student workers (when applicable) * Work with academic coaches and other Student Services personnel to assist students with issues connected to enrollment and registration * Strong customer service and/or student advocacy as demonstrated through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success * Engage in behaviors that create an inclusive environment in which all people are valued and supported * Does not stop with the first or easiest answer to a customer, but gets to the root cause of the problem, question or issue to solve it as quickly and professionally as possible * Other duties as assigned Requirements * Minimum of a master's degree in counseling or social work required * Minimum of 3 years of counseling experience in higher education, secondary education and/or human services agencies * Licensure in Counseling, Psychology, or Social Work * Licensed Independent Social Worker (LISW), Licensed Social Worker (LSW), Professional Counselor (PC), Professional Clinical Counselor (PCC) required * Individual and group counseling skills required * Strong verbal and written communication skills required * Demonstrated evidence of strong customer service skills required * Excellent listening and problem-solving skills required * Ability to assess students' needs, concerns, and interpret appropriate relevant academic reports to determine students' strengths and identify resources to resolve problems required * Broad knowledge about human development and a variety of student concerns and social problems, including relationships, substance abuse, parenting and domestic violence required * Crisis intervention knowledge and skills required * Knowledge about career, personal interest, and learning styles required * Knowledge of community, community colleges and, specifically, knowledge of Sinclair Community College processes and procedures in order to advocate and make effective referrals preferred * Ability to be self-directed, self-motivated, and solutions and win-win oriented required * Organizational and presentation skills, including workshops, program planning skills, and presentations for faculty, staff, and students required
    $58.5k yearly 21d ago
  • Travel Support Specialist - Client Services

    Destination Knot

    Remote job

    Job Title: Travel Support Specialist - Client ServicesLocation: RemoteCompany: Destination Knot About the RoleWe're hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.Responsibilities: Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system. Requirements: Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs. Why Work With Us? Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development.
    $32k-57k yearly est. Auto-Apply 57d ago
  • Production Customer Service - CSRII

    Invitrogen Holdings

    Remote job

    As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact! We will support you in achieving your career goals every step of the way. How will you make an impact? What will you do? The Production Customer Service Representative's role is to provide outstanding service to Production customers and internal clients to achieve business goals and objectives which include timely delivery and accurate shipments with required quality documentation. Communication occurs via phone and email. Key Responsibilities: Engage multiple internal departments such as Third-Party Purchasing, Operations, Logistics, and Production Products and Services to ensure timely and accurate shipment of products and issue resolution. Adhere to schedule and maintain reliable and punctual attendance, meet or exceed efficiency and quality standards defined in annual goals, and complete all other duties as assigned. Stay informed of and follow new processes, system changes, procedural updates, and initiatives within the company. Use PPI Process improvement tools to identify, own and implement customer service related process improvements. Support the Production Operations team in the execution of orders to meet production customer requirements (Delivery, Deduct & Hold, Quality Documentation, etc.) How will you get there?Knowledge, skills, and experience Confirmed experience in a Fisher Scientific call center, VAS team experience & Deduct & Hold experience preferred Possess excellent problem solving skills to take the appropriate course of action and provide a solution to the customers. Possess an exceptional attention to detail and be able to identify gaps in procedures. Collaborate with the management team to improve existing processes. High school diploma or equivalent required
    $31k-41k yearly est. Auto-Apply 35d ago
  • Community Coordinator (Remote)

    CX Multifamily Portfolio, DST

    Remote job

    HOW YOU'LL MAKE A DIFFERENCE The Community Coordinator will specifically contribute to achieving the operational and financial goals of multiple properties. This is a fully remote position. WHY YOU'LL LOVE WORKING HERE At Allegiant-Carter Management, our people are at the heart of everything we do. As an owner-managed company, we take pride in cultivating a culture where every team member's contribution truly matters. You won't just be part of a team - you'll be part of a family that values integrity, collaboration, and excellence in every interaction. We believe in investing in our employees' growth and success. From ongoing training and professional development opportunities to clear pathways for advancement, we're committed to helping you reach your full potential. You'll have the tools, support, and encouragement to thrive! At Allegiant-Carter Management, you'll find more than a job - you'll find a career built on respect, learning, and shared success. CORE RESPONSIBILITIES Asset Performance * Manages the daily transactions and tasks related to the financial operation of the community by ensuring all rent and fees are posted/collected. * Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting delinquencies, and enforces the lease to maximize revenue. * Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes. * Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. * Assist posting on Social Media outlets for marketing internal and external customers. * Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. * Conducts all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other Federal, State, and Local laws pertaining to Multi-Family Housing. Resident Relations * Promotes resident satisfaction and retention by responding to questions and requests in a timely manner. * Follows up with residents throughout their lease term and coordinates renewal process QUALIFICATIONS Education * High school diploma or GED required. Required Experience/Skills * 3+ years' experience as a Multifamily Assistant Community Manager or related property management experience required. * Community Manager experience preferred. * Proficient in knowledge of federal and/or local fair housing laws required. * Strong knowledge of MS Word, Excel, and Outlook is required. * Yardi experience preferred. * Driver's License and reliable means of transportation required.
    $37k-51k yearly est. 22d ago
  • Director, Womens Services

    Cottonwood Springs

    Remote job

    Director of Nursing - Women's Services Full-Time | Raleigh General Hospital | Beckley, WV The Director of Nursing - Women's Services provides strategic and operational leadership for all aspects of the Women's and Children's Department. This role directs departmental activities, manages resources, and ensures the highest quality of patient-centered care for women, infants, and pediatric populations. The Director is responsible for aligning departmental goals with organizational objectives, driving continuous improvement, and fostering a culture of excellence and professional growth. Essential Functions To perform this role successfully, an individual must be able to carry out each essential function satisfactorily, with or without reasonable accommodation: Strategic Leadership: Develop and implement departmental goals, plans, and standards that meet the clinical, administrative, legal, and ethical requirements of the organization. Operational Oversight: Direct and evaluate Women's & Children's Services, including labor & delivery, postpartum, nursery, NICU, and pediatric care. Ensure optimal patient outcomes, satisfaction, and quality performance. Staffing & Development: Oversee hiring, orientation, evaluations, corrective actions, and continuing education. Cultivate a supportive environment that encourages professional growth and staff engagement. Financial Management: Prepare, monitor, and evaluate departmental budgets, ensuring compliance with allocated funding. Lead and support internal and external audits. Quality & Safety: Integrate evidence-based nursing practices into protocols and ensure compliance with healthcare regulations (HIPAA, Joint Commission, and other accrediting bodies). Collaboration: Partner with physicians, advanced practice providers, and hospital leadership to enhance care coordination, patient experience, and service delivery. Other Duties: Maintain regular and reliable attendance and perform additional responsibilities as assigned. Supervisory Responsibilities Manage nursing leadership and staff within Women's & Children's Services. Plan, assign, and review work while ensuring adherence to quality standards. Lead recruitment, retention, training, performance reviews, and corrective actions. Knowledge, Skills & Abilities Education & Licensure: Registered Nurse (RN) license in West Virginia required. Bachelor's degree in nursing or healthcare administration preferred (equivalent experience considered). Certifications: BLS, PALS, and NRP required. Advanced certifications in obstetrics, pediatrics, or neonatal care strongly preferred. Core Competencies: Strong leadership skills in maternal-child health nursing. Ability to manage complex clinical and operational situations with sound judgment. Skilled in communication, motivation, and conflict resolution. Proficient in technology (EHR, data systems, spreadsheets, presentations). Expertise in budgeting, staffing models, and regulatory compliance. Physical & Mental Demands Ability to sit or stand for extended periods with occasional lifting of up to 20 lbs. Frequent use of computer systems. Visual acuity required for patient care and documentation. Work Environment & Travel Primarily hospital-based within Women's & Children's Services units. Potential exposure to bloodborne pathogens, contagious illnesses, and biohazardous materials requiring safety precautions. Minimal overnight travel (up to 10%). Why Join Us At Raleigh General Hospital, people are our passion and purpose. As a leader in Women's and Children's Services, you will directly impact the care of mothers, infants, and children while guiding a team of skilled professionals dedicated to excellence. We offer: Comprehensive Health, Dental, and Vision Insurance 401(k) with employer contributions Generous Paid Time Off and Extended Illness Bank Tuition & Educational Assistance for ongoing professional development Employee Assistance Programs supporting mental, physical, and financial wellness And more… Equal Opportunity Employer Raleigh General Hospital is proud to be an Equal Opportunity and Affirmative Action Employer. We value diversity and inclusion and welcome applicants of all backgrounds.
    $26k-44k yearly est. Auto-Apply 60d+ ago
  • Investment Services Associate

    City National Bank 4.9company rating

    Remote job

    WHAT IS THE OPPORTUNITY? Work with Investment Services Managers in the managing of the overall relationship of assigned managed agency accounts. Represent Wealth Management in various business activities and maintains contacts with clients, administrators, trustees, co-trustees, beneficiaries, attorneys and others regarding accounts. Work closely with portfolio managers, advisors, and others in providing high quality service and ensures compliance with all statutory requirements. WHAT WILL YOU DO? * Investment Administration Process fund transfers, wires, checks, transfers to and from City National bank accounts and ACH.Administration of IRAs.Prepare client portfolio review books for Advisors.Process of client account maintenance requests.Ad hoc requests (i.e. requests for statements, 1099's, copy of trade confirmations, etc.).Assist Investment Services Managers with the annual confirmation of investment objectives.Assist Investment Services Managers with various compliance reports such as anticipated fees, investment change verification, zero balance accounts, accounts not scheduled for events, etc.Prepare custom client reporting. * Risk Management and ComplianceFollow appropriate Regulation 9 process.Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.Comply with the regulatory requirements established by the Office of the Comptroller of the Currency (OCC) as well external and internal auditors and the WMS Compliance Officer. Assure that trust policies and procedures coincide with division and bank objectives WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 2 years of experience in a investment management or trust environment * 1 year of experience in a financial services organization * 1 year of experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) *Additional Qualifications* * Excellent organizational and problem solving skills. * Experience with SEI's Trust 3000 Trust Accounting System preferred. Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) * Excellent verbal and written communication skills. * Bachelor's Degree in Business, Finance or related area preferred, or equivalent 1 to 3 years work experience. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $24.5-36.7 hourly 4d ago
  • KC059 - Full-Time Family Assistant/Nanny - Dobbs Ferry, NY

    General Application In Manhattan, New York

    Remote job

    A warm, busy family of six is seeking a proactive, calm, and intuitive family assistant/nanny. With four children (ages 14, twin 11-year-olds, and a 7-year-old), this role blends childcare with family assistant support while tag-teaming with the parents, who remain very involved. The ideal candidate is organized, warm, and able to balance childcare, household logistics, and thoughtful communication. The family seeks someone who can confidently help manage a lively household, engage the children in active and creative ways, provide knowledgeable and robust homework help, and support errands, organization, and day-to-day needs. The home includes one small elderly dog who may need occasional walking or feeding. This role is structured as full-time, approximately 37 hours/week, with the following recurring components: One full weekend day (Saturday OR Sunday), approximately 9AM-6PM (minimum 9 hours): During this shift, alongside caring for the children and performing family assistant responsibilities, the candidate must be comfortable assisting with: - Kitchen cleanup and general tidying - Maintaining kids' spaces and common areas - Kids' laundry - Cooking simple, healthy meals - Preparing items for activities - Feeding and walking the family dog One weekday overnight (day to be agreed with candidate, may change each sports season, but flexible): Typically 12PM-12PM next day (approx. 14.5 daytime hours + 9.5 overnight hours). Overnight expectations include routine childcare, maintaining structure, and ensuring smooth morning transitions. One weekly date night: Generally 5PM-9PM (4 hours). • Occasional travel (5-10 days per year; candidate must have a current passport). Responsibilities School pick-ups/drop-offs and driving to activities (clean driving record required) Homework help, especially supporting the twins (requires some math ability) Engaging, age-appropriate play, sports, and active time with the 7-year-old Engaging all children in creative, physical and educational activities Coordinating playdates, planning outings, and facilitating extracurriculars Family assistant tasks: errands, returns, inbox monitoring, scheduling, managing school communication, light computer work, home organization Grocery shopping, cooking for the children and meal prep assistance as needed Collaborating with mom while also taking initiative and working independently Occasional pet care (feeding, walking the dog) Qualifications Minimum 5+ years of nanny experience with similar age groups Experience handling assistant/household support tasks Calm, warm, patient, and measured presence; able to provide quiet but confident authority Strong organizational skills; comfortable balancing multiple priorities Ability and effectiveness in keeping kids engaged and off screens Teaching or tutoring experience strongly preferred Confident swimmer required; skiing a plus CPR & First Aid certified College degree strongly preferred (especially in education or child development) Clean driving record; fully vaccinated Salary and Benefits $40-$45/hour ($76,960-$86,580) Paid vacation, paid sick days, paid holidays Health insurance stipend negotiable
    $25k-53k yearly est. Auto-Apply 35d ago
  • KC059 - Full-Time Family Assistant/Nanny - Dobbs Ferry, NY

    British American Household Staffing

    Remote job

    A warm, busy family of six is seeking a proactive, calm, and intuitive family assistant/nanny. With four children (ages 14, twin 11-year-olds, and a 7-year-old), this role blends childcare with family assistant support while tag-teaming with the parents, who remain very involved. The ideal candidate is organized, warm, and able to balance childcare, household logistics, and thoughtful communication. The family seeks someone who can confidently help manage a lively household, engage the children in active and creative ways, provide knowledgeable and robust homework help, and support errands, organization, and day-to-day needs. The home includes one small elderly dog who may need occasional walking or feeding. This role is structured as full-time, approximately 37 hours/week, with the following recurring components: One full weekend day (Saturday OR Sunday), approximately 9AM-6PM (minimum 9 hours): During this shift, alongside caring for the children and performing family assistant responsibilities, the candidate must be comfortable assisting with: - Kitchen cleanup and general tidying - Maintaining kids' spaces and common areas - Kids' laundry - Cooking simple, healthy meals - Preparing items for activities - Feeding and walking the family dog One weekday overnight (day to be agreed with candidate, may change each sports season, but flexible): Typically 12PM-12PM next day (approx. 14.5 daytime hours + 9.5 overnight hours). Overnight expectations include routine childcare, maintaining structure, and ensuring smooth morning transitions. One weekly date night: Generally 5PM-9PM (4 hours). • Occasional travel (5-10 days per year; candidate must have a current passport). Responsibilities School pick-ups/drop-offs and driving to activities (clean driving record required) Homework help, especially supporting the twins (requires some math ability) Engaging, age-appropriate play, sports, and active time with the 7-year-old Engaging all children in creative, physical and educational activities Coordinating playdates, planning outings, and facilitating extracurriculars Family assistant tasks: errands, returns, inbox monitoring, scheduling, managing school communication, light computer work, home organization Grocery shopping, cooking for the children and meal prep assistance as needed Collaborating with mom while also taking initiative and working independently Occasional pet care (feeding, walking the dog) Qualifications Minimum 5+ years of nanny experience with similar age groups Experience handling assistant/household support tasks Calm, warm, patient, and measured presence; able to provide quiet but confident authority Strong organizational skills; comfortable balancing multiple priorities Ability and effectiveness in keeping kids engaged and off screens Teaching or tutoring experience strongly preferred Confident swimmer required; skiing a plus CPR & First Aid certified College degree strongly preferred (especially in education or child development) Clean driving record; fully vaccinated Salary and Benefits $40-$45/hour ($76,960-$86,580) Paid vacation, paid sick days, paid holidays Health insurance stipend negotiable
    $25k-53k yearly est. Auto-Apply 33d ago
  • Patient Service Representative Contact Center - FT - Remote

    Thundermist Health Center 3.1company rating

    Remote job

    General Purpose of Unit: The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling incoming telephone calls. Duties and Responsibilities: 1. Answer incoming telephone calls in a fast-paced call center environment a. Schedule, cancel, and reschedule patient appointments as necessary, according to clinical protocols and department workflows, using eClinicalWorks (eCW) scheduling software b. Assess root cause of the inquiry to provide first call resolution c. Determine which calls are appropriate for referral to clinical staff d. Interact with clinical staff (i.e. Nurses, Medical Assistants, etc.) via telephone and instant messaging e. Research patient specific clinical information within the Electronic Medical Record (EMR) (i.e., related to prior visits, referrals, lab tests, diagnostic tests, etc.) f. Fax/refax test orders to testing facilities as requested g. Send electronic messages (telephone encounters) to clinical staff according to workflows Frequency: Daily 2. Mail welcome letters and appointment cards to new patients. Frequency: As required 3. Decision making a. must follow clinical protocols by asking pertinent questions to collect patient data/information b. recognize an emergent situation and triage call to appropriate clinical department Confidentiality of Information: Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996) Competencies/Standards: Individual performance benchmarks are subject to change by management as technological, workflow or other efficiencies are realized (see addendum A) Position Qualifications 1. Required Qualifications: a. High School Diploma or G.E.D b. Strong written and verbal communication skills c. Professional telephone etiquette; ability to demonstrate and maintain professional customer service skills including empathy, patience and courtesy d. Must be able to work independently and with minimal supervision e. Must be able to perform telephone and computer tasks with appropriate speed and accuracy f. Must be able to multi-task (i.e., accurately research and document call while speaking on the telephone) g. Must be able to develop and maintain cooperative and courteous working relationships with staff throughout the organization h. Ability to analyze complex provider schedules and workflows i. Ability to meet performance standards of a fast-paced call center 2. Preferred Qualifications: a. Bi-lingual capability preferred b. Prior experience working in a medical/clinical setting c. Prior customer service experience d. Prior experience as a medical receptionist or medical assistant e. Familiarity with medical terminology Dimensions: 1. Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level Work Schedule: Patient Service Representative works 40 hours per week. This may include one evening per week and a rotating Saturday schedule which is equivalent to once per month dependent upon staffing needs
    $30k-33k yearly est. 60d+ ago
  • Social Services Assistant - Medical Respite

    Heading Home 4.2company rating

    Remote job

    Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Grade: A02 Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Supports the shelter team in the coordination of shelter services. Assists in and coordinates transportation if needed. Assists in directing new residents to their assigned spaces. Provides shelter residents with an orientation of the shelter facility. Maintains good rapport with residents to facilitate a safe and comfortable environment. Maintains accurate resident counts and files documentation. Communicates directly with supervisor, security personnel, and other staff. Performs once-a-day daily check-ins with residents. Monitors all spaces and conducts daily room and bed checks. Arrange room or dorm cleaning between clients and staff. Arranges linen exchange between clients and staff. Liaison for food delivery. Enforces resident policies and procedures. All other duties as assigned. Qualifications: To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred. The requirements listed represent the knowledge, skills, and abilities required. Minimum: High School Diploma or GED. Practical experience working with people in customer service or a related field is . A minimum of one (1) year of experience working with the unhoused population is preferred. Ability to communicate effectively orally and in writing in English. De-escalation, trauma-informed care, or similar training is highly desired. Must be able to maintain composure under difficult situations. Strong attention to detail. Strong organizational and multi-tasking ability. Ability to meet deadlines and prioritize competing demands. Data entry and file management experience. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Maintain a clean and organized workspace. Reliable and a team player. Other Requirements: Valid Driver's License and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. _____________________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Overnight Shift: 12:00 AM - 8:00 AM
    $36k-42k yearly est. Auto-Apply 60d+ ago

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