If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department of Administrative & Financial Services
Risk Management Division
Opening Date: December 29, 2025
Closing Date: January 30, 2026
Job Class Code: CA28
Grade: 28 Confidential
Salary: $66,206.40 - $94,057.60/Annually
Position Number: 004700051
Location: Augusta
JOB DESCRIPTION:
This is professional work involving the administration of insurance policies purchased by the State and self-insurance programs provided by the Division. Insurances include automobile, fire, liability and any other type of coverage necessary to protect the State from financial loss but doesn't include employee benefit (life, health, etc.) insurances. Some statewide travel is required.
TYPICAL DUTIES
Assess and analyze risks and then apply underwriting principles to recommend the most economically advantageous insurance protection to the Division's customers consistent with sound risk management practices.
Annually review insurance policies secured and or provided by the Division for adequacy, accuracy, and appropriateness.
Create self-insurance agreements and policies based on insurance industry principles and practices.
Assist in personnel matters and in the training and education of staff.
Assist loss control personnel with physical inspections of risks for underwriting and loss control.
Assist with loss prevention safety training.
Develop education and training programs.
Review proposed legislation to determine the impact on the Division's insurance programs.
Review construction, leasing, procurement, and other contracts to generate recommended insurance requirements.
Assist with request for proposal (RFP & RFI) specifications and associated documents for the purpose of securing insurance policies, insurance services, actuarial services, etc.
Review Division programs and procedures, identify problems and inconsistencies to recommend corrective actions.
Develop and maintain operational written procedures, checklists etc. for processing insurance renewals.
KNOWLEDGES, SKILLS, AND ABILITIES:
Knowledge in the following lines of insurance: automobile, property, bonds, aircraft, marine, general liability, police professional, and inland marine.
Knowledge of terminology, meanings, principles, and practices associated with insurance.
Knowledge of loss prevention and loss control principle, techniques, and practices.
Knowledge of Risk Management Information Systems.
Ability to direct and oversee subordinate personnel.
Ability to interpret insurance policies.
Ability to speak before groups and organizations.
Ability to establish property values in accordance with accepted standards and procedures.
Ability to analyze data, reach logical conclusions and develop sound insurance recommendations.
Ability to work with personnel at all governmental levels.
Ability to communicate effectively both orally and in writing.
Ability to work independently with little or no direction.
Ability to create and maintain records according to established procedures.
MINIMUM QUALIFICATIONS:
A six (6) year combination of education and experience in underwriting automobile, fire, allied lines and casualty insurance.
Preference will be given to candidates with experience in insurance underwriting, risk management or related fields including candidates with designations, specifically the following:
Chartered Property and Casualty Underwriter (CPCU) (may count as 2 years education/experience)
Associate in Commercial Underwriting (AU) (may count as 2 years education/experience)
Certified Insurance Counselor CIC (may count as 1 year education/experience)
Accredited Advisor in Insurance (may count as 1 year education/experience)
Other designations which support insurance placement experience may be considered.
APPLICATION INSTRUCTIONS:
Please submit a cover letter along with a current resume.
In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.
CONTACT INFORMATION: For more information or questions specific to the position, please contact *************************
The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.
This position is not eligible for visa sponsorship or STEM OPT extensions.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan - The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$66.2k-94.1k yearly Auto-Apply 22d ago
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Patient Services Representative | Full-Time | South Portland, ME
Intermed, P.A 4.2
Service assistant job in South Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Primarily answer incoming phone calls for multiple Primary Care practices.
Redirect calls for Specialty Departments when needed
Schedule routine and follow-up patient appointments
Reschedule or cancel appointments as needed
Confirm future appointments
Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns
Assist patients with prescription refill requests
Assist patients with referral requests
Provide general practice information for patients as needed
Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics.
Acts as a champion of the patient experience by striving for first call resolution with every patient interaction
Other responsibilities as directed by supervisor, coordinator, or manager
JOB REQUIREMENTS
High School Diploma or equivalent required
Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls
Strong organizational skills
Excellent professional judgment, phone skills and decision making ability
Proficiency with Windows based computer applications
Flexibility and willingness to work as a team member
Able to prioritize and handle multiple tasks
Active listening skills
Ability to proficiently use telephone system
Excellent typing and computer ability while simultaneously maintaining a telephone conversation
Ability to consistently meet and adhere to performance and quality metrics
Ability to demonstrate and uphold InterMed's Values
On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience
State of Maine residence is required
Professional appearance
$28k-31k yearly est. 10d ago
MWI Land Department Assistant
Appalachian Mountain Cl 4.1
Service assistant job in Greenville, ME
MAINE WOODS INITIATIVE (MWI)
Land Department Assistant - Winter Season
MAINE WOODS INITIATIVE (MWI)
Land Department Assistant - Winter Season
Position: Land Department Assistant - Winter Season
Supervisor: MWI Land Department Supervisor, Land Department Manager
Summary:
The MWI Land Department Assistant position is responsible, in coordination with the MWI Land and Recreation Manager and other support staff, for winter operational management and maintenance of bridges, trails, signs, and access points, to provide a favorable guest experience, on the AMC's KIW and Roach properties. The Land Department Assistant is a resident host for the AMC and is expected to support the delivery of AMC activities, programs and facility services. The Land Department Assistant is responsible for the quality, safety and efficiency of work associated with this position.
Priorities include, maintaining and grooming trails, maintaining signage, plowing and sanding road ways, and maintaining access points all in a high quality condition, fulfilling operational needs, supporting AMC's programs and the mission of providing responsible outdoor recreation activities, education opportunities and conservation practices.
Goals and specific objectives are developed seasonally based on short and long range goals for MWI. Performance, in relation to goals and objectives, is evaluated periodically during the employment period.
Responsibilities in collaboration with MWI Land Department Supervisor and Maintenance Staff:
Maintain and groom winter ski trails, maintain trail signage, winter road maintenance (plowing, sanding)
Provide friendly and attentive professional guest services
Provide safe transportation of guests to and from facilities, via company vehicle, as necessary
Work closely with staff in the construction of trails.
Assist in the transport guests luggage to and from the winter parking areas to the appropriate lodge
Assist with the transportation of cargo to and from the lodges
Provides periodic backup support to lodge staff as requested by the Operations Manager
Perform snowmobile and equipment maintenance as required and maintain the neatness and operations of maintenance and equipment storage areas
Implement energy conservation and environmentally sound practices in daily operations
Provide information to visitors and guests about the AMC, local natural and cultural history, risk management, outdoor recreation opportunities, and AMC land management practices
Maintain accurate financial records and control routine expenses based on an approved, annual operating budget
Attend off-site meetings as needed and as MWI schedules permit
Assist in the development of short and long range plans and operating and capital budgets
Read and comply with all AMC and MWI policy and procedure in relation to the position and housing at MWI
Other duties and responsibilities as assigned
Qualifications:
Exceptional customer service skills and outgoing friendly attitude
Ability to be a solid team contributor, while also working alone at times
Ability to safely operate a snowmobile and work for extended periods of time outdoors in winter weather conditions alone
Ability Travel to all AMC worksites in all seasons. Physical ability to travel safely in the backcountry in all weather conditions, carrying up to 40 pounds of gear
Ability to complete a diverse variety of work tasks and non-conventional work schedules
Ability to hike, ski, snowshoe and instruct others in these activities as required
Commitment to the Conservation-Education-Recreation mission of the AMC
Valid Wilderness First Aid certification or the ability to obtain
Valid Maine drivers license
Ability to use a computer to send and receive email, and create Microsoft Word documents
To Apply: Please include your resume and a cover letter along with three (3) professional references when applying. No phone calls, please.
The AMC has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies and procedures. Our goal is to be a community that is comfortable, inviting and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation or socioeconomic status. Join us!
$32k-52k yearly est. Auto-Apply 60d+ ago
Mail Services Assistant - Temporary
UMS Group 4.2
Service assistant job in Gorham, ME
The University of Southern Maine is searching for an individual to join our Mail Services team in a temporary capacity as a Mail ServicesAssistant. This position will be primarily assigned to our Gorham campus and is a key member of a small team that is student focused every day. This is a full-time temporary position that is core to USM's ability to deliver an exceptional experience to students!
Typical Duties Include (but not limited to):
Picking up Mail/Packages at the Post Office
Sorting and Delivering Department Mail
Electronically receiving/routing packages via an iPad
Providing Customer Service to students, staff, and faculty that come to the Mail Room
Issuing packages to individuals that come to pick them up
Primarily located on our Gorham campus, this is a full-time, temporary position that will pay $20.00/hour. The primary work schedule is Monday through Friday, 8:00 a.m. - 4:30 p.m. excluding University holidays and administrative leave days. We anticipate this temporary assignment starting as soon as possible and going through the end of the February 2026.
The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University.
The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates varied perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community.
We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.
Required Qualifications:
High school diploma or equivalent (G.E.D.)
Valid State of Maine driver's license that meets requirements to operate University vehicles and equipment.
Customer service skills and experience.
Ability to communicate and interact with students, staff, and faculty.
Ability to utilize technology (iPad and/or computer) to process packages in and out for delivery.
Knowledge of safe work methods and safe operation of assigned mail processing equipment.
Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
How To Apply:
Click on the ‘Apply Now' button below or visit our USM Careers Page and submit the following:
Cover Letter
Resume/Curriculum Vitae
Finalist candidates will be asked to provide a list of the names and contact information for references.
We will begin reviewing applications immediately and this position will remain open until filled.
We are not able to consider applicants who require Visa sponsorship support.
Appropriate background screening will be conducted for the successful candidate.
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. View the University's Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact our Public Safety Office at ************.
EEO Statement:
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling ************, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at ************************
$20 hourly Auto-Apply 13d ago
Resident Services Assistant
Woodlands Senior Living
Service assistant job in Hallowell, ME
Full-time Description
Do you have experience as a CRMA and are looking for the next step? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!
Woodlands Senior Living is the first senior living organization in New England to have earned an accreditation by The Joint Commission! What does this mean for you? You could have the opportunity to work with an organization that has surpassed high-level standards of quality, safety, and experience for the residents, families and staff served.
What you will do as a Resident ServicesAssistant:
Schedule will include working partially as a CRMA.
Coordinate receipt of pre-admission resident care information such as physician orders, H&P, standing orders.
Coordinate completion of monthly progress note including significant changes and implementation of the service plan. May be responsible for completion of some monthly progress notes as assigned.
Schedule/manage resident medical and other appointments.
Complete and transmit pharmacy orders/reorders. Tracks orders/reorders to ensure timely provision of medication to residents.
Provide physician notification of significant changes in resident status as directed by nurse when available or as needed.
Transcribe physician orders (including any scheduling, cross reference updating, or signatures required).
Performs clinical software data entry including physician orders, resident face sheet, MDS-RCA and service plans.
The benefits to join the team:
Weekend shift differentials to thank you for being flexible with your schedule
Vacation and holiday pay because you deserve time to relax and recharge
Perfect attendance bonus to recognize your dedication and commitment
Referral bonus to show our appreciation for seeking new team members
Tuition assistance because we believe in the investment of your growth and success
Health, dental, vision and supplemental benefits to support your health
401(k) savings and investment plan to prepare for your future
Requirements
What you'll bring to the role:
Must hold an active CRMA certification
Must be 18 years of age
Must provide proof of immunization/immunity to MMR, Varicella and Influenza
A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required
Strong command of the English language with the ability to follow oral and written instructions with precision
Salary Description $19 - $26 / hour
$19-26 hourly 4d ago
CMCC - Central Services Assistant (part-time)
Maine Community College System 4.0
Service assistant job in Auburn, ME
Title: Central ServicesAssistant (part-time)
Bargaining Unit/Salary Level: Salary and Benefits commensurate with the Agreement between the MCCS Trustees and the MSEA Support Services Unit. The position is budgeted at Range 10, Step E, $20.83 hourly, and is pending classification.
Responsibilities: Central Maine Community College is seeking a part-time, detail-oriented Central ServicesAssistant to assist in our Central Services department. The Central Services department is responsible for mail processing and distribution; shipping through UPS, FedEx, and the United States Postal Service; copying, printing, and related services including laminating, binding, and bulk mailing; and serving as a U.S. Passport Acceptance Facility for the general public. Under the supervision of the Facility and Central Services Manager, the Central ServicesAssistantassists with shipping and receiving of packages and supplies for the campus; processes passport applications; provides general information to faculty, staff, students, and visitors; operates Central Services equipment including the postage meter, digital press, binding machine, and paper cutter; and assists with maintaining equipment and coordinating repair and maintenance schedules. This position may also oversee work study students as needed. This position is scheduled Monday through Thursday, 1:30 p.m. to 6:30 p.m.
Minimum Qualifications:
Must be at least 18 years of age
High school diploma or GED
Maine state driver's license
Ability to lift up to 50 pounds without assistance
Preferred Knowledge, Skills, and Abilities:
Previous experience in shipping and receiving
Why work for the Maine Community College System? Benefits may include:
Health, Dental and Vision Insurance
Life Insurance
Retirement Savings
Flexible Spending Accounts
Living Resources (Employee Assistance Program)
Paid Holidays
Statewide Locations
Tuition Waivers
Training
529 Education Plan MCCS Matching Grant
Applicant Process: Consideration will begin December 31, 2025, and continue until the position is filled. Applicants shall submit a cover letter addressing the ability to meet the above listed responsibilities and a resume, employment application and transcripts. Applicants must be legally authorized to work in the United States.
Central Maine Community College does not discriminate and is an equal opportunity/affirmative action employer. For more information, please call ************ or email ******************.
$20.8 hourly Easy Apply 9d ago
Mail Services Assistant - Temporary
University of Southern Maine 4.1
Service assistant job in Gorham, ME
The University of Southern Maine is searching for an individual to join our Mail Services team in a temporary capacity as a Mail ServicesAssistant. This position will be primarily assigned to our Gorham campus and is a key member of a small team that is student focused every day. This is a full-time temporary position that is core to USM's ability to deliver an exceptional experience to students!
Typical Duties Include (but not limited to):
* Picking up Mail/Packages at the Post Office
* Sorting and Delivering Department Mail
* Electronically receiving/routing packages via an iPad
* Providing Customer Service to students, staff, and faculty that come to the Mail Room
* Issuing packages to individuals that come to pick them up
Primarily located on our Gorham campus, this is a full-time, temporary position that will pay $20.00/hour. The primary work schedule is Monday through Friday, 8:00 a.m. - 4:30 p.m. excluding University holidays and administrative leave days. We anticipate this temporary assignment starting as soon as possible and going through the end of the February 2026.
The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University.
The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates varied perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community.
We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.
Required Qualifications:
* High school diploma or equivalent (G.E.D.)
* Valid State of Maine driver's license that meets requirements to operate University vehicles and equipment.
* Customer service skills and experience.
* Ability to communicate and interact with students, staff, and faculty.
* Ability to utilize technology (iPad and/or computer) to process packages in and out for delivery.
* Knowledge of safe work methods and safe operation of assigned mail processing equipment.
* Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
How To Apply:
Click on the 'Apply Now' button below or visit our USM Careers Page and submit the following:
* Cover Letter
* Resume/Curriculum Vitae
* Finalist candidates will be asked to provide a list of the names and contact information for references.
We will begin reviewing applications immediately and this position will remain open until filled.
We are not able to consider applicants who require Visa sponsorship support.
Appropriate background screening will be conducted for the successful candidate.
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. View the University's Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact our Public Safety Office at ************.
EEO Statement:
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling ************, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at ************************
$20 hourly 13d ago
Financial Services Assistant
Saco & Biddeford Savings Institution 3.2
Service assistant job in South Portland, ME
Full-time Description
This position performs a variety of administrative, customer service and sales support activities to help manage client relationships and enhance the productivity and efficiency of assigned financial advisor(s). Coordinates required documentation generated by customer transactions, answers customer questions and resolves issues. Provides sales assistance by scheduling financial advisor(s) sales calls, appointments, maintains marketing materials, supports sales initiatives and events and other responsibilities. Ensures work is in compliance with applicable laws, regulations and guidelines.
Essential Functions:
Provides professional, courteous and efficient service to all internal and external customers.
Performs a variety of administrative, customer service and sales support activity to help manage client relationships and enhance the productivity and efficiency of the assigned financial advisor(s) according to established policies and procedures and applicable legal and regulatory guidelines.
Provides administrative support to customer transactions and financial advisor activities. Establishes customer files, processes account and transaction documentation and follows up to ensure accuracy, payment and delivery, prepares correspondence, monitors incoming and outgoing mail, maintains supplies, assists in maintaining required compliance files and other activities.
Performs a variety of customer service activities, including answering incoming calls; performing research as needed and providing answers and assistance regarding procedural and administrative aspects of transactions and accounts.
Supports financial advisor(s) sales activities, coordinates sales call schedules; maintains production and commission logs; tracks referrals and results and follows up on transactions to ensure completion; maintains current prospectuses and forms and other marketing and informational materials; and assists with sales related mailings, campaigns, seminars and other sales initiatives.
Maintains positive business relationships and coordinates communications between financial advisor and customers, branches, Saco Office and others relating to administrative, customer service and sales support activities, ensuring that important information is exchanged as needed. Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
Prepares and distributes variety of reports, data and other information detailing sales activities, results and other information as needed.
Develops understanding of department sales, operations and other practices and procedures and applicable legal and regulatory guidelines.
Participates in special projects and performs additional duties as required.
Complies with federal and state banking regulations, as well as with all bank and department policies and procedures.
Serves on various committees as assigned.
Attends all required meetings and training.
Working Conditions:
Physical surroundings are generally pleasant and comfortable with protection from weather conditions but may be subject to temperature changes.
Extensive operation of computers and office equipment requiring dexterity and coordination, with frequent use of hands.
Ability to travel to all Bank locations, if needed.
Requirements
Series 6, 63 & Life & Health Insurance Licenses preferred
Obtain Series 6, 63 & Life Insurance Licenses within 12 months.
High School Diploma or the equivalent combination of education and experience.
5+ years business experience required.
Basic knowledge of investments and investment industry helpful.
Ability to relate well to wide variety of customers on phone and in person.
Efficient and organized in performing administrative tasks.
Ability to develop personal sales skills required.
Capable of composing professional correspondence and reports.
PC skills required, with proficiency in Microsoft Word & Excel.
$31k-36k yearly est. 3d ago
Patient Service Representative
St. Joseph Hospital Nashua 4.4
Service assistant job in Maine
The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs.
Essential Duties and Responsibilities
Supports and promotes the mission and values of Covenant Health Ministry.
Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection.
Models AIDET behaviors.
Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information.
Communicates process and timeline, announces patient to nurse/MA, and follows up as needed.
Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service.
Schedules appointments according to patient preference
Gather enough information to determine the priority of the visit and schedule the appropriate length of time.
Call patients at least 48 hours in advance of appointment as a courtesy reminder
Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time.
Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role.
Other duties as consistent with this role.
Job Requirements
Job Knowledge and Skills
Strong interpersonal and customer relation skills.
Strong verbal and written communication skills.
Strong computer and telephone skills.
The ability to speak, read, write, and understand written instructions in English is required.
Education and Experience
High school diploma or GED required; associate degree preferred.
Minimum of one-year, direct experience preferred.
An equivalent combination of education and experience that provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Working Conditions/Physical Demands
OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease, illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+ hours), twisting, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 10 pounds. Some stress is related to a high level of responsibility for quality care.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
•Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
•Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
•Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
•Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range:
$16.89 - $25.33
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
$28k-30k yearly est. Auto-Apply 60d+ ago
Service Assistant
Spare Time Entertainment 4.0
Service assistant job in Portland, ME
What You'll Do
• Bring great vibes and follow our Spare Time Service Standards (Code S.E.R.V.E.) • Assist servers and kitchen staff with food prep, delivery, and clean-up • Double-check orders for accuracy and ensure food is served safely and on time
• Keep dishes, silverware, and work areas sparkling clean and ready for the next guest
• Help turn tables quickly and efficiently to keep the fun flowing
• Share menu knowledge and help answer guest questions
• Be a team player who jumps in wherever needed
What We're Looking For
• Positive, friendly energy and a love for guest service
• Strong communication and teamwork skills
• Ability to move fast and stay organized in a busy environment
• Comfortable working nights, weekends, and around large crowds (the more the merrier!)
• Previous restaurant or hospitality experience is a plus, but not required
Why You'll Love It Here
You'll be part of a fun, upbeat team that keeps the action moving: serving great food, supporting great teammates, and creating awesome guest experiences every shift.
If you like to stay busy, work hard, and have fun while you do it, this is the place for you!
Apply today and join the Spare Time Entertainment team, where food, fun, and teamwork come together!
Pay starting at $17-18/hour
$17-18 hourly 60d+ ago
Dining Service Aide III
Bowdoin College 4.1
Service assistant job in Brunswick, ME
Performs general sanitation duties mainly working in the dish room and pot and pan cleaning area. Is also responsible for sweeping and washing floors, cleaning walls, and employee restrooms. Cleans all kitchen cooking equipment, refrigerated, frozen and dry storage areas. Occasionally assists with other kitchen and catering duties. This position offers a $500 sign-on bonus ($250 on first paycheck and $250 after 90 days). If you are selected for the role, your start date will be in August - May
$29k-33k yearly est. 60d+ ago
Care Team Patient Services Representative $2,000 Sign on Bonus
Martin's Point Health Care 3.8
Service assistant job in Portland, ME
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
Job Description
Position Summary:
The Care Team Patient Services Representative works collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. Answers all Care Team Phone Calls within established quality metrics. Supports various other Care Teams by answering their phones (as necessary) to meet quality standards. Responsible for Queue Management, including phone messaging, appointment cancellations and rescheduling. Screens, provides information on and directs calls to appropriate department or staff to expedite patient care. Supports and facilitates communications related to labs, scripts, messaging, etc. Performs Telephone Triage per established protocols. Assists with patient service related administrative tasks to ensure patient requests are met.
Key Outcomes:
* Handles all PSR Desktop Management activities
* Schedules, reschedules and cancels patient appointments
* Provides phone support to internal and external customers within established quality metrics.
* Coordinates New Patient Management (distributes packets, maintains records, initial screenings, etc.)
* Follows Standard Processes and Protocols related to clinical activities (med refills, order follow through/tracking lab reporting)
* Responsible for Lab results reporting as delegated
* Responds to patient requests via incoming phone call, portal or written request
* With Clinical Support, tracks and follows up patient issues
* Issues pre-appointment lab and health maintenance reminders
* Manages Web portal communications and patient related portal requests/questions
* Depending on practice organizational structure, may also handle referrals and serve as subject matter expert on referrals.
* Completes barcoding/faxing documents to athena (document management), ensuring timely and accurate document classification and filing of documents in patients health record.
* Participates in process improvement activities
* Conduct patient check-in and check-out activities as appropriate.
* Collects copays and outstanding balances
* Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes
* Reviews missing slips and creates claims to ensure appropriate billing
* At some sites will document and refill medications following the guidance given by Patient Knowledge Coupler (PKC)
Education/Experience:
* HS Diploma or equivalent
* 3+ years experience working in an administrative and/or customer service oriented environment.
* Experience in a medical environment with patient registration, billing, insurance processing or appointment scheduling preferred.
Skills/Knowledge/Competencies (Behaviors):
* Ability to function independently and professionally
* Knowledge of medical terminology preferred
* Basic knowledge of current healthcare benefits and managed care insurance plans, preferred
* Windows Based Computer skills: data entry and word processing ability
* Demonstrated telephone etiquette and positive interpersonal skills
* Ability to handle difficult conversations with patients and internal customers
* Ability to multitask among phone and face to face despite frequent interruptions
* Excellent organizational skills
* Ability to analyze and problem solve
* Detailed oriented and excellent follow through skills
* Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers
Must be able to work flexible hours which may include weekends, evenings and holidays
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************
$27k-30k yearly est. Auto-Apply 42d ago
Activities Assistant/Van Driver
Benchmark Senior Living 4.1
Service assistant job in Yarmouth, ME
Connect with your calling. Join, stay, and grow with Benchmark. Bay Square at Yarmouth is looking for a compassionate Van Driver/Activities Assistant to join our team! $19-$22/HR The Van Driver is responsible for providing transportation for community residents. This position assists in planning, coordinating, and implementing all activities requiring van transportation as appropriate.
Responsibilities
Maintains vehicles in accordance with warranty requirements and/or internal maintenance plan to ensure safe, working order
Acts as an Activity Assistant when on excursions; always stays with group except for when parking the van
Transports residents to and from medical appointments, outings, and shopping trips
Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.
Memory Care Activity Assistant Duties & Responsibilities:
• Responsible for leading and implementing one-on-one, small group and large group activities according to the programming schedule
• Assists in the development and implementation of an innovative seven day a week activity program that is engaging
• Supports the resident's abilities by understanding that all aspects of care can be viewed as an activity
• Demonstrates knowledge about residents in regard to background, participation needs, physical abilities, interests, cognitive capacity and attention span capability
• Encourages and motivates residents to attend and participate in programming and activities
• Communicates any changes in the residents condition or behavior pattern to Harbor Care Director
• Stays with group at all times when on excursions
Requirements
Education - High School diploma or equivalent certificate preferred
Have a demonstrated interest in the elderly and are knowledgeable of servicing their needs.
Must have demonstrated activities/recreational experience.
Possess excellent communication skills.
Valid driver's license with clean driving record.
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match*
Medical, Vision & Dental Benefits*
Tuition Reimbursement Program*
Vacation and Health & Wellness Paid Time Off*
*Eligibility may vary by employment status
$19-22 hourly 9d ago
Financial Shared Services Associate
Idexx Laboratories 4.8
Service assistant job in Westbrook, ME
The Financial Shared Services Associate performs a variety of tasks including creation, research and maintenance in relation to customer and vendor data, service contracts, managing aspects of all the Companion Animal Group (CAG) Instrument order lifecycle. This role reviews information to input or upload into SAP and determines best practices and correct procedures. The Financial Shared Services Associate inputs data, audits for accuracy, responds to questions and resolves issues as needed.
This position is hybrid with a minimum of 2-3 days a week onsite at our Global Campus in Westbrook, ME.
What You Will Be Doing:
You will manage new CAG Instrument Order lifecycle; i.e. contract review, SAP data entry, point of sale IDEXX Care Plus, scheduling and coordination with Sales & FSRs.
You will create and maintain equipment service contracts; i.e. IDEXX Care Plus(ICP), Extended Maintenance Agreements (EMA) contracts and DELL hardware renewals.
You will research and maintain equipment master file data.
You will review and process customer credit and debit transaction types; performing research and seeking approvals as needed.
You will audit and validate data for accuracy and ensure adherence to established guidelines and procedures.
You will assist in the design, development, and testing of new and changing functionality within related support systems.
You will understand and support the needs and processes throughout IDEXX Lines of Businesses (LOBs) to provide a level of service which exceeds the customers' expectations.
You will identify, elevate, and contribute to business process improvement initiatives.
You will create and maintain process documentation including work instructions and guidance documents.
You may be asked to perform other duties as assigned.
You will adhere to and model the IDEXX Purpose & Guiding Principles.
What You Need To Succeed:
High school diploma or 2-3 years of equivalent experience. Associates degree preferred.
Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
Ability to work with variety of systems and databases. SAP knowledge preferred.
Detail-oriented, patient and thorough.
Good customer service skills, with ability to exchange information with wide variety of people.
Verbal and written communication skills.
Organized with ability to multi-task.
Ability to work both individually and as a team player.
PC skills, including Microsoft Office.
What You Can Expect From Us:
Hourly rate $25/hr.
Opportunity for an annual bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-CB1
$25 hourly Auto-Apply 40d ago
Dealership Service Assistant
Darling's Auto Group 3.4
Service assistant job in Newport, ME
Job Description
DARLING'S in Newport is looking for a full-time ServiceAssistant to work with our service writers in achieving a productive workflow while enhancing the customer experience.
WHAT WE HAVE TO OFFER:
- Voted one of the Top Ten Best Places to Work in Maine for the
tenth
year running
- Competitive compensation
- No Weekends! Flexible Monday-Friday Schdule
- Generous PTO - earn up to18 paid days off in first year, plus 7 paid holidays
- Benefit plan includes medical, dental, vision and 401k plan with company match
- Training, resources, and opportunities for career growth and advancement
- Positive work culture built on integrity, excellence and teamwork
JOB RESPONSIBILITIES / REQUIREMENTS:
- Dispatching work to technicians
- Assisting in service writer duties
- Interacting with customers
- Exceptional communication skills, knowing how to connect with both employees and customers
- Master at multi-tasking
- A courteous and positive attitude is a must
- Auto industry experience is preferred but not required
DARLING'S is a family-owned and operated business that has proudly served our communities throughout Maine for over 100 years. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. If you're ready for a new challenge with high earning potential and career growth, join us at DARLING'S AUTO GROUP! EOE/MF
If you require an ADA accommodation to complete an application through our online system, you may call the Human Resources Department at ************, or email ***************** and we can assist you with the application process.
Powered by ExactHire:190174
$28k-34k yearly est. 2d ago
Personal Support Services (PSS)
Everhaven LLC
Service assistant job in Bangor, ME
Job DescriptionDescription:About EverHaven
EverHaven is a nurse-led, concierge, non-medical personal care agency serving seniors and adults with disabilities. We help families keep loved ones safe, calm, and dignified at home through dependable support, proactive communication, and consistent routines, including a dementia-informed approach.
If you want meaningful work, RN support, and a team that respects caregivers as professionals, you will fit well here.
What You'll Do (Essential Duties and Responsibilities)1) Activities of Daily Living (ADLs)
Assist with bathing, dressing, toileting, grooming, and personal hygiene.
Provide toileting support and incontinent care as outlined in the service plan.
2) Instrumental ADLs (IADLs)
Provide light housekeeping, laundry, simple meal preparation, and grocery shopping or errands as assigned.
Provide medication reminders only.
No medication administration
No dose preparation
3) Mobility and Transfers
Safely transfer, reposition, and ambulate clients using proper body mechanics and approved assistive devices (gait belt, walker, wheelchair).
Support safe use of stairs, wheelchair mobility, and bed mobility per care plan and training.
4) Companionship and Social Support
Offer conversation, emotional support, and appropriate social interaction.
Accompany clients on walks or to scheduled appointments as assigned.
Encourage meaningful activities and routines per the service plan and EverHaven's dementia-informed approach.
5) Documentation and Communication
Complete the Daily Caregiver Visit Note by the end of the shift or within 24 hours.
Report changes in condition, safety concerns, or incidents to the RN Supervisor immediately.
Participate in team meetings, case conferences, and care plan reviews as requested.
6) Safety and Infection Control
Follow standard precautions and infection control procedures. Use PPE per EverHaven and OSHA requirements.
Maintain a safe environment by promptly reporting hazards and following home safety guidance from the RN Supervisor.
7) Professionalism and Compliance
Maintain HIPAA confidentiality and follow EverHaven Confidentiality and Social Media policies.
Adhere to the Code of Conduct and Ethics, Attendance and Punctuality, and all HR policies.
Complete required orientation, annual competency review, and at least 12 hours of continuing education per year (or as updated by EverHaven).
Schedule & Compensation
Guaranteed-hours track (program): Per Diem 24 hrs/week or Part-Time 30 hrs/week may be available after onboarding, based on client demand, your availability, and performance. Terms are provided in writing if offered.
Shift differentials: Additional pay for evenings, overnights, weekends, and holidays when assigned.
Travel pay: Mileage reimbursement and paid travel time as applicable per EverHaven Mileage and On-Call Pay Policy.
Overtime: Non-exempt employees are paid overtime in accordance with applicable law. Maine.gov
What We Offer
Starting Day 1 (all W-2 caregivers):
RN-led support, clear service plans, and respectful communication
Paid orientation and required training
Paid travel time and mileage reimbursement as applicable
Shift differentials when assigned
Opportunities for advancement and additional dementia training based on performance and needs
After 30 days (eligible employees only):
Benefits begin after 30 days of employment for eligible employees, based on role classification and plan eligibility rules (typically tied to average hours worked and job status).
PTO and holiday pay (if eligible)
Access to health and other benefits if offered and if eligibility criteria are met
CEU reimbursement may be available based on performance
Screenings and Other Requirements
Employment is contingent on meeting direct-care screening requirements, including a Maine Background Check Center (MBCC) background check and fingerprinting when required for the role. Maine State Legislature
Pre-employment drug screen per EverHaven policy
Valid driver's license, reliable transportation, and auto insurance if driving to client homes
Immunizations and screenings per EverHaven policy (flu, Hepatitis B offered, TB screening, etc.)
Working Conditions
Varied home environments with potential exposure to pets, smoke, and allergens
Possible exposure to communicable diseases and body fluids
Flexible scheduling including evenings, weekends, holidays, and occasional short-notice assignments based on client needs
Mission, Values, and Equal Employment Opportunity
Our PSSs support client dignity, independence, and well-being through compassionate, skilled care in the home while honoring EverHaven's non-medical scope of practice.
EverHaven is committed to an inclusive workplace free from discrimination and harassment. Employment decisions are based on job-related qualifications and agency needs.
Employment with EverHaven is at-will. This posting is not a contract and does not guarantee employment, wages, schedules, hours, benefits, differentials, or program availability. Maine recognizes at-will employment in most cases. maine.gov
Requirements:
Education and Certification
High school diploma or GED
Maine DHHS-approved PSS certificate (required)
Current CPR or BLS per EverHaven policy
TB screening or risk assessment per EverHaven policy
Experience (Preferred)
At least 6 months direct care experience preferred (home care, assisted living, long-term care, or similar)
Experience with older adults and persons with disabilities strongly preferred
Skills
Kind, patient, and respectful communication
Ability to follow written service plans and document clearly
Basic ADL and IADL techniques, including safe transfers and mobility support
Physical Requirements (Safe Patient Handling)
Ability to perform transfers, repositioning, and mobility support using proper body mechanics and approved assistive devices.
EverHaven follows safe patient handling practices: manual patient lifting is generally limited to about 35 pounds under best conditions. Heavier transfers require assistive equipment and/or team assist. OSHA+2OSHA+2
Frequent standing, walking, bending, and repositioning.
Ability to navigate stairs and small or cluttered home environments.
EverHaven is an Equal Opportunity Employer. If you need an accommodation to apply or interview, let us know.
At-will and posting disclaimer: Employment with EverHaven is at-will. This job posting is not a contract and does not guarantee employment, wages, schedules, or hours. Any guaranteed-hours track, differentials, and benefits are offered only under written program terms and applicable eligibility rules and may change as permitted by law.
$26k-40k yearly est. 2d ago
CASUAL Production/Service Aide
Bowdoin College 4.1
Service assistant job in Brunswick, ME
Entry level position, providing assistance to Bowdoin Dining Service employees in dining hall production and service areas, which may include food pre-preparation, service and sanitation tasks.
$29k-33k yearly est. 60d+ ago
Resident Services Assistant
Woodlands Senior Living
Service assistant job in Farmington, ME
Full-time Description
Do you have experience as a CRMA and are looking for the next step? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!
Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.
What you will do as a Resident ServicesAssistant:
Schedule will include working partially as a CRMA.
Coordinate receipt of pre-admission resident care information such as physician orders, H&P, standing orders.
Coordinate completion of monthly progress note including significant changes and implementation of the service plan. May be responsible for completion of some monthly progress notes as assigned.
Schedule/manage resident medical and other appointments.
Complete and transmit pharmacy orders/reorders. Tracks orders/reorders to ensure timely provision of medication to residents.
Provide physician notification of significant changes in resident status as directed by nurse when available or as needed.
Transcribe physician orders (including any scheduling, cross reference updating, or signatures required).
Performs clinical software data entry including physician orders, resident face sheet, MDS-RCA and service plans.
The benefits to join the team:
Weekend shift differentials to thank you for being flexible with your schedule
Vacation and holiday pay because you deserve time to relax and recharge
Perfect attendance bonus to recognize your dedication and commitment
Referral bonus to show our appreciation for seeking new team members
Tuition assistance because we believe in the investment of your growth and success
Health, dental, vision and supplemental benefits to support your health
401(k) savings and investment plan to prepare for your future
Requirements
What you'll bring to the role:
Must hold an active PSS and CRMA certification
Must be 18 years of age
Must provide proof of immunization/immunity to MMR, Varicella and Influenza
A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required
Strong command of the English language with the ability to follow oral and written instructions with precision
Salary Description $19 - $26 / hour
$19-26 hourly 4d ago
Portfolio Analytics Coordinator
Idexx Laboratories, Inc. 4.8
Service assistant job in Westbrook, ME
The Portfolio Analytics Coordinator will play a critical role in supporting the R&D and Operations portfolios by coordinating portfolio and project timelines and deliverables, and ensuring consistency across planning tools, processes, documentation, and reporting. They will embed directly into NPD and Operations projects and will be responsible for setting up standardized project toolkits, helping teams maintain integrated schedules, project management tools, presentations and dashboards to ensure projects stay aligned and on track.
The coordinator will manage the timing and coordination of portfolio-level deliverables and maintain Smartsheet project blueprints so teams remain synchronized. This position provides strong growth potential for advancement into project management, business analyst or data analyst roles.
What you'll do:
* Portfolio Level Planning
* Maintain the portfolio level timelines, deliverables and communication plans for strategic planning, operating plan, quarterly reforecast cycles and other portfolio forums.
* Assist with preparation and quality checks of presentations for portfolio forums.
* Integrated Project Scheduling
* Be the technical and subject matter expert for Smartsheet project toolkits and integrated project schedules across R&D and Operations.
* Embed into projects as an SME to create integrated schedules and workflows using Smartsheet templates.
* Coordinate with project managers and their teams to ensure accurate project scheduling data and effective collaboration with stakeholders
* Provide training, documentation and tactical support to project managers on managing their integrated project schedules
* Process & Governance:
* In coordination with portfolio leads develop and maintain standardized processes, templates, and documentation for portfolio and project management.
* Ensure compliance with established governance frameworks.
* Reporting & Communication:
* Help project managers automate and standardize presentation outputs for operating plans, quarterly forecasts, PRC reviews and other recurring reporting forums.
* Build and maintain Smartsheet project dashboards and reporting tools that provide real-time visibility into project health and progress.
* Ensure alignment of project-level reporting with executive presentation templates.
* Training & Enablement:
* Support training materials and presentations to drive adoption of standardized tools and processes.
* Act as a resource for project teams on Smartsheet functionality and project/portfolio best practices.
What you need to succeed:
* Bachelor's degree in Business, Analytics, Project Management, or related field.
* 4+ years of experience in project coordination, project management, portfolio management, or analytics within a matrixed organization.
* Strong proficiency in Smartsheet and experience with project scheduling.
* Experience with Office Timeline, Excel and PowerPoint
* Self-motivated and highly organized with strong attention to detail.
* Strong communication and stakeholder management skills.
* Ability to translate complex data and processes into clear, actionable insights.
* Experience working across R&D and Operations functions is preferred.
* Knowledge of portfolio governance frameworks and resource planning processes is preferred.
This role is hybrid requiring a minimum of 8 days a month on-site in our Westbrook office.
What you can expect from us:
* Salary range starting at $92,000 based on experience
* Opportunity for annual cash bonus
* Health / Dental / Vision Benefits Day-One
* 5% matching 401k
* Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
If you're looking for a role that'll challenge you, offer a variety of work and learning, while helping an amazing industry, we'd love to hear from you!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Knowing our work has a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Let's pursue what matters together.
About the job location:
If you're thinking about relocating for this role, here are a few things to know about living in Maine (often called "Vacationland"). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You'll also find a number of large companies like ours in the area, creating a vibrant work culture.
You can learn more on the Portland tourism website: **************************************************************
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.
#LI-CAG
$92k yearly Auto-Apply 33d ago
Dealership Service Assistant
Darling's Auto Group 3.4
Service assistant job in Newport, ME
DARLING'S in Newport is looking for a full-time ServiceAssistant to work with our service writers in achieving a productive workflow while enhancing the customer experience.
WHAT WE HAVE TO OFFER:
- Voted one of the Top Ten Best Places to Work in Maine for the
tenth
year running
- Competitive compensation
- No Weekends! Flexible Monday-Friday Schdule
- Generous PTO - earn up to18 paid days off in first year, plus 7 paid holidays
- Benefit plan includes medical, dental, vision and 401k plan with company match
- Training, resources, and opportunities for career growth and advancement
- Positive work culture built on integrity, excellence and teamwork
JOB RESPONSIBILITIES / REQUIREMENTS:
- Dispatching work to technicians
- Assisting in service writer duties
- Interacting with customers
- Exceptional communication skills, knowing how to connect with both employees and customers
- Master at multi-tasking
- A courteous and positive attitude is a must
- Auto industry experience is preferred but not required
DARLING'S is a family-owned and operated business that has proudly served our communities throughout Maine for over 100 years. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees. If you're ready for a new challenge with high earning potential and career growth, join us at DARLING'S AUTO GROUP! EOE/MF
If you require an ADA accommodation to complete an application through our online system, you may call the Human Resources Department at ************, or email ***************** and we can assist you with the application process.