BILINGUAL PATIENT SERVICES REPRESENTATIVE
Service assistant job in Memphis, TN
The Patient Service Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.
KEY RESPONSIBILITIES
Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.
Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules.
Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices.
Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers.
Answers questions from patients, when possible, or refers questions to appropriate alternative source.
Performs other duties as required.
POSITION REQUIREMENTS
Education : High school diploma or equivalent.
Experience : Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette.
Licenses or Certifications : Must be Bilingual (Spanish)
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
80%
Standing
10%
Walking
10%
100%
Approximate percentage of time spent lifting, pulling and/or pushing: N/A
Maximum number of pounds required (with or without assistance): N/A
Types of objects the incumbent is required to lift/pull/push. N/A
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
Computer
100%
High
Fax machine
10%
Normal
Telephone
100%
High
Approximate percentage of time incumbent spends in “on-the-job” travel , excluding commuting to regular work location: 0%
Working Conditions
Typical office environment.
Auto-ApplyService Employee
Service assistant job in Memphis, TN
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Service Employee The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil, maintains accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds. As a Service Employee, your major responsibilities will be to: • Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard • Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report • Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery • Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled • Performs light interior and exterior maintenance on buses as required • Performs any other management requests or directives as requested At First Student, each individual plays an integral part of the communities they serve. We care as much about you as we do our students and that is why we are Proud & Excited to offer the following: • Tremendous Career Advancement Opportunities • Competitive Wages Service Employee Requirements: • High school diploma or GED equivalent • Knowledge of bus maintenance • Ability to learn maintenance skills. • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
Auto-ApplyLicensed Insurance Customer Service
Service assistant job in Memphis, TN
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Concern Customer Service & Marketing Liaison
Service assistant job in Memphis, TN
Job Code 22321
FLSA Status
Job Family
CONCERN EAP
Job Summary
The Customer Service & Marketing Liaison serves as a high-performing, dual-function role responsible for providing exceptional front-line administrative support (60%) and executing marketing and outreach initiatives (40%). This position is the first point of contact for client companies and their employees, ensuring a professional, positive, and solution-focused experience. In addition, the role supports growth and visibility of the EAP through marketing, social media management, and community engagement.
Job Responsibilities
Administrative & Customer Service (60%)
Serve as the first point of contact for client companies and employees by answering and triaging phone calls, scheduling appointments, and routing inquiries appropriately with professionalism and efficiency.
Provide excellent customer service, ensuring all client requests are handled with accuracy, empathy, and confidentiality.
Ensure electronic intake forms are properly completed, filed, and maintained in compliance with standards.
Enter data into tracking systems and maintain accurate records for reporting purposes.
Assist counselors with schedule management and coordination.
Support the Director with contract monitoring, database updates, and administrative reporting.
Assist with office billing and affiliate provider claims processing.
Manage office supply and marketing material orders to ensure adequate inventory and timely distribution.
Contribute to the development and implementation of standard operating procedures to improve efficiency.
Marketing and Outreach (40%)
Serve as a marketing representative to strengthen existing client relationships and support new business development opportunities.
Assist in expanding the affiliate provider network, serving as a liaison for billing, claims, and authorizations when needed.
Manage and update Concern's social media platforms, ensuring consistent, professional, and accurate content.
Upload and maintain recorded trainings on YouTube, Buzz Sprout, and other platforms.
Coordinate and represent Concern at health fairs, orientations, community trainings, and outreach events.
Collaborate on marketing strategies and contribute to campaigns that enhance Concern's visibility and engagement.
Track and analyze marketing activities to identify opportunities for improvement.
Optimize use of the EMR system to streamline operations and improve client experiences.
Specifications
Experience
Description
Minimum Required
Preferred/Desired
Two years of administrative, customer service, or marketing experience.
One or more years of employee assistance program, behavioral health, or healthcare environment preferred.
Education
Description
Minimum Required
Preferred/Desired
Associate's degree in Business Administration, Marketing, or Communications.
Bachelor's degree in Business Administration, Marketing, Social Work Communications, or related field preferred.
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required
Preferred/Desired
Proficiency in Microsoft Office Suites
Proficient verbal, written, and interpersonal communication skills
Professional demeanor, customer-focused, and self-motivated with a high level of initiative
Ability to prioritize multiple tasks and meet deadlines.
Ability to manage confidential information with integrity.
Proficiency in EPIC EMR and management of social media platforms.
Licensure
Description
Minimum Required
Preferred/Desired
None required.
None required.
Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
Work Environment
Functional Demands
Label
Short Description
Full Description
Sedentary
Very light energy level
Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light
Moderate energy level
Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium
High energy level
Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy
Very high energy level
Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating
(Select which from above functional demands is applicable)
Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Physical Activity Requirements - Standing
Physical Activity Requirements - Walking
Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Physical Activity Requirements - Carry objects
Physical Activity Requirements - Push/Pull
Physical Activity Requirements - Twisting
Physical Activity Requirements - Bending
Physical Activity Requirements - Reaching Forward
Physical Activity Requirements - Reaching Overhead
Physical Activity Requirements - Squat/Kneel/Crawl
Physical Activity Requirements - Wrist position deviation
Physical Activity Requirements - Pinching/fine motor activities
Physical Activity Requirements - Keyboard use/repetitive motion
Physical Activity Requirements - Taste or smell
Physical Activity Requirements - Talk or hear
Sensory Requirements
Color Discrimination
Near Vision
Far Vision
Depth Perception
Hearing
Environmental Requirements - Blood-Borne Pathogens
Environmental Requirements - Chemical
Environmental Requirements - Airborne Communicable Diseases
Environmental Requirements - Extreme Temperatures
Environmental Requirements - Radiation
Environmental Requirements - Uneven Surfaces or Elevations
Environmental Requirements - Extreme Noise Levels
Environmental Requirements - Dust/Particular Matter
Environmental Requirements - Other
Auto-ApplyHospital Services Coordinator (LPN)
Service assistant job in Memphis, TN
ABOUT US: Did you know that every nine minutes another person is added to the waiting list for life saving organs? One organ and tissue donor can save up to eight lives, restore sight in two people and enhance the lives of more than seventy-five people! Since 1976, Mid-South Transplant Foundation (MSTF) has helped to facilitate the organ and tissue donation process between donor families and transplant recipients and promotes awareness through public and professional education. Learn more how you can be part of this life saving work.
The Hospital Services Coordinator (HSC) is responsible for the development and maintenance of professional relationships with hospital and physician teams, the coordination and execution of the general educational activities, the maintenance and facilitation of the strategic plan for donation development, and sustained implementation of "best practices" in assigned hospitals. The HSC will also assist with on-site information gathering and evaluation of potential organ and tissue donors as deemed necessary.
Qualifications: BS degree in medical field, public relations, communications or business health administration. Minimum 2 years hospital experience preferred. Strong organizational and interpersonal skills. Must have ability to act with flexibility to adapt to changing priorities. Proficient computer skills, drivers license and solid auto liability coverage as candidate uses personal vehicle for business use. Mileage reimbursed. Salary range: $53,700 to $67,000. Office located in Cordova, TN. Territory to cover is Northern MS and some of Eastern AR.
Working Hours: Traditional office hours with occasional evenings/night hours. One weekend per month being onsite/on-call.
At Mid-South Transplant Foundation, Medical, Dental, Vision, Life and AD&D insurance, Short & Long Term disability insurance is FREE for individual coverage. Great rates for family coverage. Generous PTO in the first calendar year, plus holiday pay. Substantial company contributions to retirement plan.
Auto-ApplyHospital Services Coordinator (LPN)
Service assistant job in Memphis, TN
ABOUT US: Did you know that every nine minutes another person is added to the waiting list for life saving organs? One organ and tissue donor can save up to eight lives, restore sight in two people and enhance the lives of more than seventy-five people! Since 1976, Mid-South Transplant Foundation (MSTF) has helped to facilitate the organ and tissue donation process between donor families and transplant recipients and promotes awareness through public and professional education. Learn more how you can be part of this life saving work.
The Hospital Services Coordinator (HSC) is responsible for the development and maintenance of professional relationships with hospital and physician teams, the coordination and execution of the general educational activities, the maintenance and facilitation of the strategic plan for donation development, and sustained implementation of "best practices" in assigned hospitals. The HSC will also assist with on-site information gathering and evaluation of potential organ and tissue donors as deemed necessary.
Qualifications: BS degree in medical field, public relations, communications or business health administration. Minimum 2 years hospital experience preferred. Strong organizational and interpersonal skills. Must have ability to act with flexibility to adapt to changing priorities. Proficient computer skills, drivers license and solid auto liability coverage as candidate uses personal vehicle for business use. Mileage reimbursed. Salary range: $53,700 to $67,000. Office located in Cordova, TN. Territory to cover is Northern MS and some of Eastern AR.
Working Hours: Traditional office hours with occasional evenings/night hours. One weekend per month being onsite/on-call.
At Mid-South Transplant Foundation, Medical, Dental, Vision, Life and AD&D insurance, Short & Long Term disability insurance is FREE for individual coverage. Great rates for family coverage. Generous PTO in the first calendar year, plus holiday pay. Substantial company contributions to retirement plan.
Auto-ApplyNutrition Service Support- 4 HR
Service assistant job in Memphis, TN
Purpose and Scope SUMMARY DESCRIPTION Assists the School Nutrition Supervisor in the efficient operation of the cafeteria by preparing and serving nutritious and attractive meals for students and staff in a pleasant environment while maintaining a clean and sanitary work area.
Minimum Qualifications
Must have a high school diploma or GED. Must successfully pass a background check and test negative on a tuberculosis (TB) skin test, and possess a minimum of six (6) months of quantity food preparation or related experience.
Degree Equivalency Formula:
Bachelor's Degree= 4 years plus required years of experience.
Master's Degree= 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included
Auto-ApplyBranch Service Support Assistant
Service assistant job in Memphis, TN
Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer's application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com.
We are looking for a **Service Support Assistant** for our Memphis Branch.
**The selected candidate will:**
+ Support Service Technicians and manager with installations, service and repair as needed.
+ Follow-up with customers on recommended service needs via phone, email and in person.
+ Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment.
+ Responsible for learning and following all applicable procedures and work instructions relating to the Company's quality and environmental system.
**Required Qualifications:**
+ High School Diploma
+ Minimum 5 years work experience
+ Strong mechanical aptitude
+ Good verbal skills for phone and customer interaction
+ Good driving record
+ Good computer skills
+ Forklift training
We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Personal Service Assistant
Service assistant job in Memphis, TN
Are you passionate about providing compassionate, person-centered care? Do you take pride in bringing comfort, dignity, and joy to seniors? If so, we invite you to join our team as a Personal Service Assistant (PSA)at our senior living community in Memphis, TN. We have full and part-time openings.
At The Avaline at River Oaks, PSA's are more than caregivers-they're everyday heroes. You'll play a vital role in enhancing quality of life by supporting residents with daily activities, fostering connections, and being a consistent and trusted presence.
Responsibilities:
• Provide personal care and assistance to senior residents, including but not limited to grooming, dressing, bathing, toileting, and medication assistance.
• Monitor and report any changes in residents' physical, mental, or emotional status to the nursing staff.
• Assist with activities of daily living, such as meal preparation, housekeeping, and laundry.
• Participate in recreational activities with residents and assist with transportation to and from appointments or outings.
• Maintain accurate and timely documentation of care provided.
• Adhere to all safety and infection control protocols.
• Communicate effectively and compassionately with residents, families, and coworkers.
Requirements:
• High school diploma or equivalent.
• Previous experience in a healthcare or senior care setting preferred.
• Current CPR and First Aid certification.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Compassionate and patient demeanor.
• Ability to lift up to 50 lbs.
Some of our employee benefit include:
Employee & Resident referral bonuses
Free meal while working
Medical, dental and vision
up to 3 weeks PTO in first year
Employer paid life insurance
Employee assistance program
LT & ST disability insurance
Critical Illness insurance
Accident insurance
EEOC Statement:
Claiborne Senior Living, LLC is an equal opportunity employer and is committed to providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an inclusive work environment.
Auto-ApplySchool Age Services - Inclusion Assistant/Paraprofessional (West TN)
Service assistant job in Memphis, TN
Description:
SCHOOL AGE SERVICES - INCLUSION ASSISTANT/PARAPROFESSIONAL (WEST TN)
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
The part - time Inclusion Assistant/Paraprofessional is responsible for supporting and assisting one or more individuals who have a disability and are enrolled in Y programs to promote participation in program activities and independence to the fullest extent possible. The Inclusion Assistant/Paraprofessional serves as a professional role model by leading through example and guiding recreational activities that teach life skills, encourage healthy and safe behaviors and create a positive experience.
ESSENTIAL FUNCTIONS:
Modify activities, rules, equipment, and/or supplies as needed to promote participation in program activities and independence to the fullest extent possible.
Maintain the confidentiality of information pertaining to the individual(s) that you are assigned to support.
Modify recreational activities for assigned individuals as needed, including but not limited to, arts and crafts, sports, social recreation, songfests, and other games and hobbies.
Teach socially acceptable behaviors by serving as a role model and by using age-appropriate positive reinforcement and behavior management strategies.
Implement individualized behavior management plans, when necessary.
Communicate consistently with supervisor, team leader, and other team members to keep abreast of activities and schedule, in order to prepare for activity modifications. Will offer suggestions for modifications, if applicable.
Communicate consistently with parents and the Director of Exceptional Children through completion of a weekly summary of the individual's participation.
Assume other duties and responsibilities as assigned by and agreed to by their supervisor to meet the changing needs of the program and/or branch.
YMCA LEADERSHIP COMPETENCIES:
Mission Advancement: Reinforces the Y's values within the organization and the community. Effectively communicates the benefits and impact of the Y's efforts for all stakeholders.
Collaboration: Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y's mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.
QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:
Must be at least 18 years of age
Must have prior experience working with youth
Prior experience working with individuals with disabilities is preferred
Excellent verbal communication skills, including the ability to clearly and concisely present ideas and concepts and tailor communication to multiple audiences
Passion for working with diverse youth and ability to provide a high-quality of instruction using age appropriate practices.
Ability to observe student behavior and apply appropriate behavior management techniques.
Proven ability to establish constructive relationships and interact as a positive role model
Continuous learner who leverages opportunities for learning and applies new knowledge and skills
Meets physical qualifications required as outlined in the job description. The YMCA will provide reasonable accommodations for persons with disabilities.
Certifications Required:
Before a new hire is scheduled to work, they must complete 15 hours of training.
WORK SCHEDULE:
This part-time position is a split shift position that takes place Monday - Friday during before school and/or after school hours. Available work schedules...
before school (only)
after school (only)
before and after school
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Climbing, sitting, standing, pushing, walking, kneeling, and stooping
Some Exposure to the outdoor elements
Exposure to electrical/mechanical mechanisms
Exposure to some chemical elements
Ability to lift up to 50 pounds
The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.
#IND1
Requirements:
LTSS Service Coordinator - RN
Service assistant job in Memphis, TN
Location: The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, or Robertson Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
How you will make an impact:
* Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
* Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
* Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
* Obtains a thorough and accurate member history to develop an individual care plan.
* Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
* The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
* May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
* Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
* May also assist in problem solving with providers, claims or service issues.
* Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Minimum Requirements:
* Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
* Current, unrestricted RN license in applicable state(s) required.
Preferred Skills, Capabilities and Experiences:
* Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed Nurse
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Parts & Service Coordinator
Service assistant job in Olive Branch, MS
With 100 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
We are currently looking for an energetic self-starter to join the team as a Parts & Service Coordinator . In this role, you will be responsible for supporting the Logistics and Service departments by scheduling and monitoring service work, maintaining warehouse inventory, and tracking inbound/outbound packages. We are looking for someone who is detail orientated and has strong organizational and logistical skills. The ideal candidate will work well across teams, is willing to learn and grow and exercises good judgement.
What you'll be doing:
Interact with customers to schedule service calls and maintain service job quotes.
Schedule, dispatch, and track status of technicians.
Open and update work orders.
Identify and transfer parts for Sales and Service.
Maintain parts inventory stock levels through cycle counts and monthly inventory.
Research parts for availability and identify vendors or purchase opportunities.
Provide purchase order or payment method for procurement.
Draw parts from inventory and stage for Technician pick-up or shipment.
Control and track inbound and outbound packages.
Loading and unloading trucks with forklift.
What we're looking for:
Minimum 3-5 years of experience in a warehouse or logistics setting
Forklift certification strongly preferred.
Proficient in Microsoft Office Suite of programs.
Strong communication skills both written and verbal.
Exceptional customer service skills.
Strong organizational skills.
Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
Strong math and analytical skills including calculations with fractions, decimals, rate, ratios, and percentages.
Candidate must be able to:
Work in a warehouse environment with exposure to outdoor weather conditions, including extreme heat or cold
Use hands and fingers to handle materials or operate equipment
Reach with hands and arms to perform tasks
Regularly lift and move items up to 25 lbs.; occasionally lift up to 50 lbs.
May be exposed to moving mechanical parts, fumes, or airborne particles
Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required.
What's in it for you?
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Paid Time Off
401(k) matching
Opportunity to get in with an industry leading organization
Team-oriented culture
Auto-ApplyService Coordinator
Service assistant job in Olive Branch, MS
Job Description
This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic.
Duties and Responsibilities:
Maintains constant and clear communication with customers and fellow associates.
Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs.
Oversees the shipping & receiving of all Service equipment.
Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info.
Maintains customer records and files as required by corporate quality requirements.
Enters and processes all parts orders the same day they come in.
Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows.
Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers.
Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed.
Answers all service phone calls for your territory and routes each call to the appropriate person.
Manages 3rd party calibration
Ensures PO's are received for work to be done.
Setup new customers for using myjaking.com certification access.
Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out.
Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions
Consistently maintains good work attendance and productive work ethic.
Minimum Requirements / Qualifications:
Associates Degree preferred
Computer competent with standard software packages including MS Word, Excel, Outlook
Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic
Dispatcher experience preferred
Core Competencies:
Commitment to Excellence - Check your work
Customer Relationship Management - communicate with customers to deliver better service
Team Building
Physical Demands of the Position:
Must be able to walk, talk, hear, sit, stand, use hands repetitively
Stoops and bends below knee level 1 - 2 times an hour
Lifts and carries 10 pounds repetitively
Lifts and carries less than 50 pounds but greater than 25 pounds occasionally
Pushes / pulls objects greater than 25 pounds occasionally
Reaches out
Reaches overhead
Service Coordinator
Service assistant job in Olive Branch, MS
This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic.
Duties and Responsibilities:
* Maintains constant and clear communication with customers and fellow associates.
* Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs.
* Oversees the shipping & receiving of all Service equipment.
* Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info.
* Maintains customer records and files as required by corporate quality requirements.
* Enters and processes all parts orders the same day they come in.
* Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows.
* Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers.
* Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed.
* Answers all service phone calls for your territory and routes each call to the appropriate person.
* Manages 3rd party calibration
* Ensures PO's are received for work to be done.
* Setup new customers for using myjaking.com certification access.
* Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out.
* Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions
* Consistently maintains good work attendance and productive work ethic.
Minimum Requirements / Qualifications:
* Associates Degree preferred
* Computer competent with standard software packages including MS Word, Excel, Outlook
* Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic
* Dispatcher experience preferred
Core Competencies:
Commitment to Excellence - Check your work
Customer Relationship Management - communicate with customers to deliver better service
Team Building
Physical Demands of the Position:
* Must be able to walk, talk, hear, sit, stand, use hands repetitively
* Stoops and bends below knee level 1 - 2 times an hour
* Lifts and carries 10 pounds repetitively
* Lifts and carries less than 50 pounds but greater than 25 pounds occasionally
* Pushes / pulls objects greater than 25 pounds occasionally
* Reaches out
* Reaches overhead
Coordinator-Authorization
Service assistant job in Memphis, TN
The Authorization Coordinator is responsible for facilitating information documentation and transmission vital to the effectiveness of utilization review and supporting Baptist's reimbursement strategy. Specifically the managed care techniques the Coordinator uses focuses on prior authorization for services using evidence based criteria. Areas of work include payer notification, authorization management, denial management, escalations, and communication and coordination between payer, business office and UR Team.
Responsibilities
Completes payer notification
Communicates incorrect payer with patient access
Communicate with Utilization Review Nurse
Works assigned queues in the electronic medical record
Documents next review dates in the electronic medical record
Documents and updates authorized or denied information on auth/cert screen in the electronic medical record
Schedules peer to peer when indicated
Completes assigned goals
Specifications
Experience
Minimum Required
2 years' clerical/support experience in a medical environment
Preferred/Desired
Previous authorization coordinator experience
Education
Minimum Required
High School Degree or equivalent
Preferred/Desired
Bachelor's degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Solid intermediate computer skills, Microsoft Office Suite; Knowledge of medical terminology and insurance; Accurate data entry
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Activities Assistant
Service assistant job in Germantown, TN
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Assist the Activities Coordinator of the Health Center in providing activities for all residents. He/she will be involved with planning, participating in and completing designated programs for residents. He/she shall assist the Activities Coordinator in areas of resident, staff, and family relations. At times, he/she will be solely responsible for implementing and supervising designated programs/activities.
Qualifications:
High school graduate or equivalent, with knowledge of the practical application of activity skills, such as computer, networking, scheduling, attention to detail.
Good interpersonal skills, including group dynamics and teamwork.
Good verbal and written communication skills, with functional literacy in English necessary.
Cheerfulness, positive attitude, and ability to motivate people.
Genuine liking and respect for the elderly. Must possess patience and understanding of elderly.
Ability to work independently and with supervision.
Basic knowledge of audio-visual equipment.
Must be in good physical and mental health.
Essential Job Functions and Responsibilities:
Assist the Activities Coordinator of the Health Center in the planning, development and implementation of activities which enrich the lives of the residents.
Develop, plan, implement and evaluate activities/programs.
Assist with documentation: daily attendance forms, activity questionnaire.
Establish and maintain effective working relationships within the Health Center and other departments of the community. Cooperate with other departments in meeting the needs of the residents.
Work with volunteers - assist in work direction of volunteers as needed.
Prepare rooms, equipment and supplies prior to each activity, and clean up after each activity.
Assist with development of the monthly calendar, including providing creative input, ideas, and suggestions for programs and volunteer recruitment.
Assist with field trips, travel and outings.
Maintain safe activity environment by using appropriate preventive maintenance, cleaning and storage.
Attend staff in-services/meetings and educational seminars as requested.
Follow established chain of command concerning department and community business.
Encourage resident participation in activities.
Assist Activities Coordinator for the Health Center in evaluating effectiveness of program, individual needs, and participation levels of each resident.
Basic computer skills.
Consistently project positive, cooperative, self-motivated, and courteous behaviors to all residents, family members, visitors, and team members.
Assure proper supplies are available before activities are begun. Provide guidance to Nursing staff in getting participants to events with adequate notice.
Assist in setting up theme and holiday decorations and in storing the decorations safely afterwards.
Promote all events at meal times you are present by making table visits and inviting all.
Interviews and assesses all residents prior to the initial care plan conference and includes assessment information in the medical record.
Develops and updates assessment plan as needed and according to state regulations.
Other Job Functions:
Assist with media correspondence, mailings, newsletters, bulletin boards, in-house TV systems and displays.
Complete other duties as assigned, appropriate to the activity program.
BILINGUAL PATIENT SERVICES REPRESENTATIVE
Service assistant job in Memphis, TN
The Patient Service Representatives are the "voice" of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.
KEY RESPONSIBILITIES
* Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.
* Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules.
* Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices.
* Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers.
* Answers questions from patients, when possible, or refers questions to appropriate alternative source.
* Performs other duties as required.
POSITION REQUIREMENTS
Education: High school diploma or equivalent.
Experience: Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette.
Licenses or Certifications: Must be Bilingual (Spanish)
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
80%
Standing
10%
Walking
10%
100%
Approximate percentage of time spent lifting, pulling and/or pushing: N/A
Maximum number of pounds required (with or without assistance): N/A
Types of objects the incumbent is required to lift/pull/push. N/A
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
* Computer
100%
High
* Fax machine
10%
Normal
* Telephone
100%
High
Approximate percentage of time incumbent spends in "on-the-job" travel, excluding commuting to regular work location: 0%
Working Conditions
Typical office environment.
Service Employee
Service assistant job in Memphis, TN
First for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.**
Service Employee
The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil, maintains accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds.
As a Service Employee, your major responsibilities will be to:
- Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard
- Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report
- Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery
- Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled
- Performs light interior and exterior maintenance on buses as required
- Performs any other management requests or directives as requested
At First Student, each individual plays an integral part of the communities they serve. We care as much about you as we do our students and that is why we are Proud & Excited to offer the following:
- Tremendous Career Advancement Opportunities
- Competitive Wages
Service Employee Requirements:
- High school diploma or GED equivalent
- Knowledge of bus maintenance
- Ability to learn maintenance skills.
- Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
_In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf_ _._
Coordinator-Authorization
Service assistant job in Memphis, TN
Coordinator-Authorization FLSA Status Job Family: CASE MGMT Job Description Title: Coordinator-Authorization The Authorization Coordinator is responsible for facilitating information documentation and transmission vital to the effectiveness of utilization review and supporting Baptist's reimbursement strategy. Specifically the managed care techniques the Coordinator uses focuses on prior authorization for services using evidence based criteria. Areas of work include payer notification, authorization management, denial management, escalations, and communication and coordination between payer, business office and UR Team
Job Responsibilities
Completes payer notification
Communicates incorrect payer with patient access
Communicate with Utilization Review Nurse
Works assigned queues in the electronic medical record
Documents next review dates in the electronic medical record
Documents and updates authorized or denied information on auth/cert screen in the electronic medical record
Schedules peer to peer when indicated
Completes assigned goals
Specifications
Experience
Description
Minimum Required
Preferred/Desired
2 years' clerical/support experience in a medical environment
Previous authorization coordinator experience
Education
Description
Minimum Required
Preferred/Desired
High School Degree or equivalent
Bachelor's degree
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required
Preferred/Desired
Solid intermediate computer skills, Microsoft Office Suite; Knowledge of medical terminology and insurance; Accurate data entry
Licensure
Description
Minimum Required
Preferred/Desired
Reporting RelationshipsDoes this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
No
Work Environment
Functional Demands
Label
Short Description
Full Description
Sedentary
Very light energy level
Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light
Moderate energy level
Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium
High energy level
Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy
Very high energy level
Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating
Sedentary
Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Occasional
Physical Activity Requirements - Standing
Occasional
Physical Activity Requirements - Walking
Occasional
Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Occasional
Physical Activity Requirements - Carry objects
Occasional
Physical Activity Requirements - Push/Pull
Occasional
Physical Activity Requirements - Twisting
Occasional
Physical Activity Requirements - Bending
Occasional
Physical Activity Requirements - Reaching Forward
Occasional
Physical Activity Requirements - Reaching Overhead
Occasional
Physical Activity Requirements - Squat/Kneel/Crawl
Occasional
Physical Activity Requirements - Wrist position deviation
Occasional
Physical Activity Requirements - Pinching/fine motor activities
Occasional
Physical Activity Requirements - Keyboard use/repetitive motion
Occasional
Physical Activity Requirements - Taste or smell
Physical Activity Requirements - Talk or hear
Continuous
Sensory Requirements
Color Discrimination
Near Vision
Far Vision
Depth Perception
Hearing
Yes
Accurate
Accurate
Minimal
Minimal
Environmental Requirements - Blood-Borne Pathogens
Anticipated
Environmental Requirements - Chemical
Anticipated
Environmental Requirements - Airborne Communicable Diseases
Anticipated
Environmental Requirements - Extreme Temperatures
Anticipated
Environmental Requirements - Radiation
Anticipated
Environmental Requirements - Uneven Surfaces or Elevations
Anticipated
Environmental Requirements - Extreme Noise Levels
Anticipated
Environmental Requirements - Dust/Particular Matter
Anticipated
Environmental Requirements - Other
Activities Assistant
Service assistant job in Germantown, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition assistance
Vision insurance
Assist the Activities Coordinator of the Health Center in providing activities for all residents. He/she will be involved with planning, participating in and completing designated programs for residents. He/she shall assist the Activities Coordinator in areas of resident, staff, and family relations. At times, he/she will be solely responsible for implementing and supervising designated programs/activities.
Qualifications:
High school graduate or equivalent, with knowledge of the practical application of activity skills, such as computer, networking, scheduling, attention to detail.
Good interpersonal skills, including group dynamics and teamwork.
Good verbal and written communication skills, with functional literacy in English necessary.
Cheerfulness, positive attitude, and ability to motivate people.
Genuine liking and respect for the elderly. Must possess patience and understanding of elderly.
Ability to work independently and with supervision.
Basic knowledge of audio-visual equipment.
Must be in good physical and mental health.
Essential Job Functions and Responsibilities:
Assist the Activities Coordinator of the Health Center in the planning, development and implementation of activities which enrich the lives of the residents.
Develop, plan, implement and evaluate activities/programs.
Assist with documentation: daily attendance forms, activity questionnaire.
Establish and maintain effective working relationships within the Health Center and other departments of the community. Cooperate with other departments in meeting the needs of the residents.
Work with volunteers assist in work direction of volunteers as needed.
Prepare rooms, equipment and supplies prior to each activity, and clean up after each activity.
Assist with development of the monthly calendar, including providing creative input, ideas, and suggestions for programs and volunteer recruitment.
Assist with field trips, travel and outings.
Maintain safe activity environment by using appropriate preventive maintenance, cleaning and storage.
Attend staff in-services/meetings and educational seminars as requested.
Follow established chain of command concerning department and community business.
Encourage resident participation in activities.
Assist Activities Coordinator for the Health Center in evaluating effectiveness of program, individual needs, and participation levels of each resident.
Basic computer skills.
Consistently project positive, cooperative, self-motivated, and courteous behaviors to all residents, family members, visitors, and team members.
Assure proper supplies are available before activities are begun. Provide guidance to Nursing staff in getting participants to events with adequate notice.
Assist in setting up theme and holiday decorations and in storing the decorations safely afterwards.
Promote all events at meal times you are present by making table visits and inviting all.
Interviews and assesses all residents prior to the initial care plan conference and includes assessment information in the medical record.
Develops and updates assessment plan as needed and according to state regulations.
Other Job Functions:
Assist with media correspondence, mailings, newsletters, bulletin boards, in-house TV systems and displays.
Complete other duties as assigned, appropriate to the activity program.