Service assistant jobs in Memphis, TN - 119 jobs

The Patient Service Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members. KEY RESPONSIBILITIES Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed. Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers. Answers questions from patients, when possible, or refers questions to appropriate alternative source. Performs other duties as required. POSITION REQUIREMENTS Education: High school diploma or equivalent. Experience: Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette. Licenses or Certifications: Must be Bilingual (Spanish) Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 80% Standing 10% Walking 10% 100% Approximate percentage of time spent lifting, pulling and/or pushing: N/A Maximum number of pounds required (with or without assistance): N/A Types of objects the incumbent is required to lift/pull/push. N/A Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required Computer 100% High Fax machine 10% Normal Telephone 100% High Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: 0% Working Conditions Typical office environment.

Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer's application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com. We are looking for a Service Support Assistant for our Memphis Branch. The selected candidate will: Support Service Technicians and manager with installations, service and repair as needed. Follow-up with customers on recommended service needs via phone, email and in person. Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment. Responsible for learning and following all applicable procedures and work instructions relating to the Company's quality and environmental system. Required Qualifications: High School Diploma Minimum 5 years work experience Strong mechanical aptitude Good verbal skills for phone and customer interaction Good driving record Good computer skills Forklift training We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

The Service Coordinator is responsible for handling issues with product either under warranty or out of warranty. Advising the customer on best route for fixing their issue. Handle customer from beginning of process to completion. Essential Duties: Answer phones and create a service ticket for warranty issues. Schedule and coordinate service calls. Submit warranty claims and resolve conflicts with last minute schedule changes. General communication focal point for customers, sales reps and service techs calling with questions. Stay current on all product updates. Interact with Warehouse to resolve problems when needed. Make sure the optimal service process is followed. Communicate areas of process improvement to management. Additional duties as specified by management. Requirements Qualifications: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively with peers, management, and customers. Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques. Be proactive, have effective time management and organizational skills. Display dependability with a solid attendance record.

Full-time Description Service Coordinator | Memphis, TNFulltime | 40 Hours per Week I $39,520 per year Faith based nonprofit Wesley Living has provided excellent housing services to seniors since 1969. Who we are and what we do centers on our Core Values of Service, Compassion, and Integrity. We are looking to welcome a self-motivated, empathetic person to provide excellent services to seniors. Using your knowledge of resources, you will perform service coordinator duties such as resident assessments, problem solving, and crisis intervention. You will use your interpersonal skills to advocate on behalf of the residents and coordinate educational, informative, and stimulating programs for them while maintaining confidentiality. Multi-tasking and time management skills are essential in this job. Benefits Include:Paid Holidays | Comprehensive Insurance | Retirement plan | Identity protection | Paid-time off and leave programs|Tuition Reimbursement | Employee Assistance Program Equal Opportunity Employer. All positions subject to background and drug screening. Requirements · Bachelor's Degree or Higher in Human Services Field · Driver's License

About DPISD Deer Park ISD is known throughout the State of Texas for its quality instructional program, outstanding facilities and exemplary teaching and support staff. Team Deer Park---comprised of all employees, students, parents, taxpayers, community members and elected officials---prides itself on the District's award-winning Fine Arts and Career and Technical Education programs, its successful athletics program, and an instructional program that places children first. Job Description Our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do. Our mission statement: W.I.N. Willing & Engaged - Integrity - Never Give Up All together. Different. Our company is looking to hire someone to join our Customer Service Team! Customer Service Requirements: - Excellent phone etiquette - Excellent customer service skills - Professional, positive and persuasive demeanor - Excellent written and interpersonal communication skills - Proficient in Microsoft Office Suite - Ability to work as a team Benefits package inclusive of Medical, Dental, Vision and 401K eligibility. Additional Information All your information will be kept confidential according to EEO guidelines.

Purpose and Scope SUMMARY DESCRIPTION Supports an organization or department by performing secretarial and clerical services. Assists management with administrative tasks such as tracking and compiling information of interest. Minimum Qualifications High School degree or equivalent, and 2 years' experience in a relevant area for a total education/experience of 2 years. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED). Degree Equivalency Formula: Bachelor's Degree= 4 years plus required years of experience. Master's Degree= 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included.

We are looking for a friendly and welcoming Receptionist to join our Incarnation parish office staff. You will greet guests when they arrive at the office and determine their reason for their visit. Other job duties include answering phones and emails, entering information into our database, organizing files, and making copies. This position will also be the point person for our Hispanic community. Assist the Hispanic parish community and ministries in building a solid foundation within the Catholic community of the Parish. Requirements Duties and Responsibilities · Be present in the parish office. · Monitor front desk and comply with all security procedures for visitors · Answer the door and greet all guests, direct to appropriate Staff or office · Answer phone inquiries and provide basic parish information or direct to appropriate staff member. · Receive and distribute Faxes to appropriate Staff · Assist Pastor secretary with paperwork needed for sacramental requests · Assist Pastor's with Homily translations for Spanish Mass · Help with mail deliveries, packages, and couriers · Enter new Parishioners into PDS (Parish Data System)/OSV, update and review on a regular basis making changes as necessary. Maintain parishioner files. Complete the monthly updates for the Diocese. * · Handle and schedule requests for Mass Intentions. Issue Mass cards and record dates. Accept donation and record amount received in ledger book as well as PDS system. At month end provide accounting of Stipends for Mass intentions for Priests.* · Work on Special Projects as assigned by Pastor *Potential future duties. Job Requirements and Qualifications · High school diploma or equivalent · Fluent in Spanish and English · Basic knowledge of how a Parish operates · Prior administrative or clerical experience preferred · Ability to communicate verbally in English, and Spanish and also in writing · Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel) · Highly organized multitasker who works well in a fast-paced environment and with a variety of persons · Excellent time management and communication skills · Willingness to learn and to grow with the company · Ability to maintain confidentiality in all matters. · 3-5 years in general office setting, working with the public, is desired

Job Description This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic. Duties and Responsibilities: Maintains constant and clear communication with customers and fellow associates. Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs. Oversees the shipping & receiving of all Service equipment. Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info. Maintains customer records and files as required by corporate quality requirements. Enters and processes all parts orders the same day they come in. Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows. Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers. Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed. Answers all service phone calls for your territory and routes each call to the appropriate person. Manages 3rd party calibration Ensures PO's are received for work to be done. Setup new customers for using myjaking.com certification access. Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out. Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions Consistently maintains good work attendance and productive work ethic. Minimum Requirements / Qualifications: Associates Degree preferred Computer competent with standard software packages including MS Word, Excel, Outlook Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic Dispatcher experience preferred Core Competencies: Commitment to Excellence - Check your work Customer Relationship Management - communicate with customers to deliver better service Team Building Physical Demands of the Position: Must be able to walk, talk, hear, sit, stand, use hands repetitively Stoops and bends below knee level 1 - 2 times an hour Lifts and carries 10 pounds repetitively Lifts and carries less than 50 pounds but greater than 25 pounds occasionally Pushes / pulls objects greater than 25 pounds occasionally Reaches out Reaches overhead

This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic. Duties and Responsibilities: * Maintains constant and clear communication with customers and fellow associates. * Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs. * Oversees the shipping & receiving of all Service equipment. * Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info. * Maintains customer records and files as required by corporate quality requirements. * Enters and processes all parts orders the same day they come in. * Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows. * Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers. * Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed. * Answers all service phone calls for your territory and routes each call to the appropriate person. * Manages 3rd party calibration * Ensures PO's are received for work to be done. * Setup new customers for using myjaking.com certification access. * Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out. * Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions * Consistently maintains good work attendance and productive work ethic. Minimum Requirements / Qualifications: * Associates Degree preferred * Computer competent with standard software packages including MS Word, Excel, Outlook * Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic * Dispatcher experience preferred Core Competencies: Commitment to Excellence - Check your work Customer Relationship Management - communicate with customers to deliver better service Team Building Physical Demands of the Position: * Must be able to walk, talk, hear, sit, stand, use hands repetitively * Stoops and bends below knee level 1 - 2 times an hour * Lifts and carries 10 pounds repetitively * Lifts and carries less than 50 pounds but greater than 25 pounds occasionally * Pushes / pulls objects greater than 25 pounds occasionally * Reaches out * Reaches overhead

The Authorization Coordinator is responsible for facilitating information documentation and transmission vital to the effectiveness of utilization review and supporting Baptist's reimbursement strategy. Specifically the managed care techniques the Coordinator uses focuses on prior authorization for services using evidence based criteria. Areas of work include payer notification, authorization management, denial management, escalations, and communication and coordination between payer, business office and UR Team. Responsibilities Completes payer notification Communicates incorrect payer with patient access Communicate with Utilization Review Nurse Works assigned queues in the electronic medical record Documents next review dates in the electronic medical record Documents and updates authorized or denied information on auth/cert screen in the electronic medical record Schedules peer to peer when indicated Completes assigned goals Specifications Experience Minimum Required 2 years' clerical/support experience in a medical environment Preferred/Desired Previous authorization coordinator experience Education Minimum Required High School Degree or equivalent Preferred/Desired Bachelor's degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Solid intermediate computer skills, Microsoft Office Suite; Knowledge of medical terminology and insurance; Accurate data entry Preferred/Desired Licensure Minimum Required Preferred/Desired

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Assist the Activities Coordinator of the Health Center in providing activities for all residents. He/she will be involved with planning, participating in and completing designated programs for residents. He/she shall assist the Activities Coordinator in areas of resident, staff, and family relations. At times, he/she will be solely responsible for implementing and supervising designated programs/activities. Qualifications: High school graduate or equivalent, with knowledge of the practical application of activity skills, such as computer, networking, scheduling, attention to detail. Good interpersonal skills, including group dynamics and teamwork. Good verbal and written communication skills, with functional literacy in English necessary. Cheerfulness, positive attitude, and ability to motivate people. Genuine liking and respect for the elderly. Must possess patience and understanding of elderly. Ability to work independently and with supervision. Basic knowledge of audio-visual equipment. Must be in good physical and mental health. Essential Job Functions and Responsibilities: Assist the Activities Coordinator of the Health Center in the planning, development and implementation of activities which enrich the lives of the residents. Develop, plan, implement and evaluate activities/programs. Assist with documentation: daily attendance forms, activity questionnaire. Establish and maintain effective working relationships within the Health Center and other departments of the community. Cooperate with other departments in meeting the needs of the residents. Work with volunteers - assist in work direction of volunteers as needed. Prepare rooms, equipment and supplies prior to each activity, and clean up after each activity. Assist with development of the monthly calendar, including providing creative input, ideas, and suggestions for programs and volunteer recruitment. Assist with field trips, travel and outings. Maintain safe activity environment by using appropriate preventive maintenance, cleaning and storage. Attend staff in-services/meetings and educational seminars as requested. Follow established chain of command concerning department and community business. Encourage resident participation in activities. Assist Activities Coordinator for the Health Center in evaluating effectiveness of program, individual needs, and participation levels of each resident. Basic computer skills. Consistently project positive, cooperative, self-motivated, and courteous behaviors to all residents, family members, visitors, and team members. Assure proper supplies are available before activities are begun. Provide guidance to Nursing staff in getting participants to events with adequate notice. Assist in setting up theme and holiday decorations and in storing the decorations safely afterwards. Promote all events at meal times you are present by making table visits and inviting all. Interviews and assesses all residents prior to the initial care plan conference and includes assessment information in the medical record. Develops and updates assessment plan as needed and according to state regulations. Other Job Functions: Assist with media correspondence, mailings, newsletters, bulletin boards, in-house TV systems and displays. Complete other duties as assigned, appropriate to the activity program. The Village at Germantown is a nonprofit retirement community where we focus on your individual needs so that you can have quality care in all seasons of retirement. As a Continuing Care Retirement Community in Germantown Tennessee, we offer multiple levels of care like independent living, skilled nursing, assisted living, rehabilitation, and memory care. We encourage residents to find a novel passion among new friends and focus your newfound time on what you love but didn't have time for before retirement. We encourage you to get to know the Village at Germantown by exploring our website. Click on the careers tab to see all of the open positions we currently have.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Now Hiring: Service Employee Location: Memphis, TN (East Brooks Rd.) Pay Rate: $20.00 per hour At First Student, our Service Employees keep things moving! They Maintain and fuel all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, check oil, maintain accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds. If you're organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to join a stable, industry-leading organization. Key Responsibilities Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled Performs light interior and exterior maintenance on buses as required Performs any other management requests or directives as requested Qualifications High school diploma or equivalent required Knowledge of bus maintenance Works with a "safety first" mindset Strong written and verbal communication skills Ability to multitask and work effectively in a fast-paced environment. Please note, this position requires the employee to work outdoors in varying, seasonal weather conditions Self-starter with a professional, team-oriented mindset Why Join First Student? $20.00 per hour Medical, dental, and vision insurance 401(k) with company contribution Paid time off and paid holidays Company-paid life insurance Stable employment with a well-established organization Opportunities for growth and internal advancement Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot Apply today to become part of a team that values safety, dependability, and professionalism. At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.

Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer's application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com. We are looking for a **Service Support Assistant** for our Memphis Branch. **The selected candidate will:** + Support Service Technicians and manager with installations, service and repair as needed. + Follow-up with customers on recommended service needs via phone, email and in person. + Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment. + Responsible for learning and following all applicable procedures and work instructions relating to the Company's quality and environmental system. **Required Qualifications:** + High School Diploma + Minimum 5 years work experience + Strong mechanical aptitude + Good verbal skills for phone and customer interaction + Good driving record + Good computer skills + Forklift training We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Job DescriptionDescription: The Service Coordinator is responsible for handling issues with product either under warranty or out of warranty. Advising the customer on best route for fixing their issue. Handle customer from beginning of process to completion. Essential Duties: Answer phones and create a service ticket for warranty issues. Schedule and coordinate service calls. Submit warranty claims and resolve conflicts with last minute schedule changes. General communication focal point for customers, sales reps and service techs calling with questions. Stay current on all product updates. Interact with Warehouse to resolve problems when needed. Make sure the optimal service process is followed. Communicate areas of process improvement to management. Additional duties as specified by management. Requirements: Qualifications: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change. Demonstrate a strong customer focus rooted in empathy. Communicate effectively with peers, management, and customers. Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques. Be proactive, have effective time management and organizational skills. Display dependability with a solid attendance record.

About DPISD Deer Park ISD is known throughout the State of Texas for its quality instructional program, outstanding facilities and exemplary teaching and support staff. Team Deer Park---comprised of all employees, students, parents, taxpayers, community members and elected officials---prides itself on the District's award-winning Fine Arts and Career and Technical Education programs, its successful athletics program, and an instructional program that places children first. Job Description Our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do. Our mission statement: W.I.N. Willing & Engaged - Integrity - Never Give Up All together. Different. Our company is looking to hire someone to join our Customer Service Team! Customer Service Requirements: - Excellent phone etiquette - Excellent customer service skills - Professional, positive and persuasive demeanor - Excellent written and interpersonal communication skills - Proficient in Microsoft Office Suite - Ability to work as a team Benefits package inclusive of Medical, Dental, Vision and 401K eligibility. Additional Information All your information will be kept confidential according to EEO guidelines.

This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic. Duties and Responsibilities: Maintains constant and clear communication with customers and fellow associates. Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs. Oversees the shipping & receiving of all Service equipment. Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info. Maintains customer records and files as required by corporate quality requirements. Enters and processes all parts orders the same day they come in. Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows. Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers. Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed. Answers all service phone calls for your territory and routes each call to the appropriate person. Manages 3rd party calibration Ensures PO's are received for work to be done. Setup new customers for using myjaking.com certification access. Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out. Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions Consistently maintains good work attendance and productive work ethic. Minimum Requirements / Qualifications: Associates Degree preferred Computer competent with standard software packages including MS Word, Excel, Outlook Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic Dispatcher experience preferred Core Competencies: Commitment to Excellence - Check your work Customer Relationship Management - communicate with customers to deliver better service Team Building Physical Demands of the Position: Must be able to walk, talk, hear, sit, stand, use hands repetitively Stoops and bends below knee level 1 - 2 times an hour Lifts and carries 10 pounds repetitively Lifts and carries less than 50 pounds but greater than 25 pounds occasionally Pushes / pulls objects greater than 25 pounds occasionally Reaches out Reaches overhead

At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match. POSITION SUMMARY To provide efficient access for patients for clinical questions and prescription refills. This position will assist in CCHS' ability to improve overall compliance to medical care and obtain shared savings goals by increasing care coordination and risk assessment. KEY RESPONSIBILITIES * Function independently in a highly collaborative environment, maintaining personal professional responsibility for assessing all symptom-based encounters. * Assess patient issues over the phone to determine appropriate place of care (i.e. clinic appointment, priority care, or ED) * Respond to patient requests for refills, results, and other clinical questions * Determine patient's perception of his/her immediate needs and concerns, identifying the patient's desired course of action. * Collect subjective and objective data from the patient, family, and/or caregiver, and other sources as available and necessary, utilizing critical thinking and interpreting data as collected. * Arrange data collected in a sequential manner to address anticipated or immediate needs of patients using critical nursing judgement. * Utilize critical thinking and clinical judgement to select and apply the appropriate decision support tools to each patient encounter. * Apply evidenced-based decision support tools, instruments, and other resources relevant to the provision of nursing care utilizing telehealth technology, critical thinking, and clinical judgement. * Analyze and synthesize available data, information, and nursing knowledge relevant to the presenting health situation to identify patterns and variances in health as well as gaps in care. * Utilize clinical reasoning when investigating, focusing, verifying, clarifying, comparing, ruling-out, and processing patient data and information. * Document the information and data collected in a telephone encounter that is understandable and clearly follows the SBAR format. * Assist clinic staff by completing patient call backs that are overdue or outstanding * Provide support to clinic LPNs and CMAs as it relates to clinical questions and situations that require a higher level of clinical judgement or assessment. * May perform other duties as necessary. POSITION REQUIREMENTS Education: Degree in Nursing Experience: 2-to-3 years clinical experience in acute or ambulatory care setting; preferred ambulatory care coordination experience Skills/abilities: Using an electronic health record to resolve patient concerns; assisting patients over the phone to accomplish training and give/receive instructions; compose coherent written English Licenses/certifications: RN/LPN

Coordinator-Authorization FLSA Status Job Family: CASE MGMT Job Description Title: Coordinator-Authorization The Authorization Coordinator is responsible for facilitating information documentation and transmission vital to the effectiveness of utilization review and supporting Baptist's reimbursement strategy. Specifically the managed care techniques the Coordinator uses focuses on prior authorization for services using evidence based criteria. Areas of work include payer notification, authorization management, denial management, escalations, and communication and coordination between payer, business office and UR Team Job Responsibilities Completes payer notification Communicates incorrect payer with patient access Communicate with Utilization Review Nurse Works assigned queues in the electronic medical record Documents next review dates in the electronic medical record Documents and updates authorized or denied information on auth/cert screen in the electronic medical record Schedules peer to peer when indicated Completes assigned goals Specifications Experience Description Minimum Required Preferred/Desired 2 years' clerical/support experience in a medical environment Previous authorization coordinator experience Education Description Minimum Required Preferred/Desired High School Degree or equivalent Bachelor's degree Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Solid intermediate computer skills, Microsoft Office Suite; Knowledge of medical terminology and insurance; Accurate data entry Licensure Description Minimum Required Preferred/Desired Reporting RelationshipsDoes this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Sedentary Activity Level Throughout Workday Physical Activity Requirements - Sitting Occasional Physical Activity Requirements - Standing Occasional Physical Activity Requirements - Walking Occasional Physical Activity Requirements - Climbing (e.g., stairs or ladders) Occasional Physical Activity Requirements - Carry objects Occasional Physical Activity Requirements - Push/Pull Occasional Physical Activity Requirements - Twisting Occasional Physical Activity Requirements - Bending Occasional Physical Activity Requirements - Reaching Forward Occasional Physical Activity Requirements - Reaching Overhead Occasional Physical Activity Requirements - Squat/Kneel/Crawl Occasional Physical Activity Requirements - Wrist position deviation Occasional Physical Activity Requirements - Pinching/fine motor activities Occasional Physical Activity Requirements - Keyboard use/repetitive motion Occasional Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Continuous Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Yes Accurate Accurate Minimal Minimal Environmental Requirements - Blood-Borne Pathogens Anticipated Environmental Requirements - Chemical Anticipated Environmental Requirements - Airborne Communicable Diseases Anticipated Environmental Requirements - Extreme Temperatures Anticipated Environmental Requirements - Radiation Anticipated Environmental Requirements - Uneven Surfaces or Elevations Anticipated Environmental Requirements - Extreme Noise Levels Anticipated Environmental Requirements - Dust/Particular Matter Anticipated Environmental Requirements - Other

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Assist the Activities Coordinator of the Health Center in providing activities for all residents. He/she will be involved with planning, participating in and completing designated programs for residents. He/she shall assist the Activities Coordinator in areas of resident, staff, and family relations. At times, he/she will be solely responsible for implementing and supervising designated programs/activities. Qualifications: High school graduate or equivalent, with knowledge of the practical application of activity skills, such as computer, networking, scheduling, attention to detail. Good interpersonal skills, including group dynamics and teamwork. Good verbal and written communication skills, with functional literacy in English necessary. Cheerfulness, positive attitude, and ability to motivate people. Genuine liking and respect for the elderly. Must possess patience and understanding of elderly. Ability to work independently and with supervision. Basic knowledge of audio-visual equipment. Must be in good physical and mental health. Essential Job Functions and Responsibilities: Assist the Activities Coordinator of the Health Center in the planning, development and implementation of activities which enrich the lives of the residents. Develop, plan, implement and evaluate activities/programs. Assist with documentation: daily attendance forms, activity questionnaire. Establish and maintain effective working relationships within the Health Center and other departments of the community. Cooperate with other departments in meeting the needs of the residents. Work with volunteers - assist in work direction of volunteers as needed. Prepare rooms, equipment and supplies prior to each activity, and clean up after each activity. Assist with development of the monthly calendar, including providing creative input, ideas, and suggestions for programs and volunteer recruitment. Assist with field trips, travel and outings. Maintain safe activity environment by using appropriate preventive maintenance, cleaning and storage. Attend staff in-services/meetings and educational seminars as requested. Follow established chain of command concerning department and community business. Encourage resident participation in activities. Assist Activities Coordinator for the Health Center in evaluating effectiveness of program, individual needs, and participation levels of each resident. Basic computer skills. Consistently project positive, cooperative, self-motivated, and courteous behaviors to all residents, family members, visitors, and team members. Assure proper supplies are available before activities are begun. Provide guidance to Nursing staff in getting participants to events with adequate notice. Assist in setting up theme and holiday decorations and in storing the decorations safely afterwards. Promote all events at meal times you are present by making table visits and inviting all. Interviews and assesses all residents prior to the initial care plan conference and includes assessment information in the medical record. Develops and updates assessment plan as needed and according to state regulations. Other Job Functions: Assist with media correspondence, mailings, newsletters, bulletin boards, in-house TV systems and displays. Complete other duties as assigned, appropriate to the activity program.