Service assistant jobs in Pleasanton, CA

Required Qualifications: Experience in pediatric settings, trauma or TBI care, psychosocial support, or behavioral health Ability to support families emotionally and coordinate multidisciplinary care Strong organizational skills with comfort in project management and program development Clear communicator who can educate families, staff, and external partners Flexible team player willing to support events and improvement initiatives Preferred Qualifications: Licensed clinician such as LCSW, LMFT, RN, PA, or NP The Aftercare Coordinator serves as a dedicated Patient Navigator, leading the implementation of a hub-and-spoke model to support children and families following traumatic brain injury (TBI). This role bridges the gap between inpatient care and long-term recovery, guiding patients through post-acute services including neuro-recovery clinics, school reintegration, and community-based resources. As a central point of contact, the Aftercare Coordinator ensures continuity of care and empowers families with education, advocacy, and resource navigation. The position also co-leads the hospital's Trauma Survivorship Program, with a specialized focus on TBI. Key Responsibilities: Patient Navigation & Family Support: Serve as the primary liaison for families throughout the TBI recovery process. Provide emotional support, education, and resource navigation tailored to individual patient needs. Facilitate care transitions between inpatient, outpatient, and community-based services. Support school reintegration and long-term adaptation to daily life post-TBI. Program Development & Coordination: Design and implement program components in collaboration with trauma leadership. Develop and maintain collaborative partnerships. Coordinate multidisciplinary team efforts to ensure integrated care pathways. Contribute to trauma program strategy with a focus on survivorship and recovery outcomes. Project Management & Administrative Support Develop and manage project plans, charters, budgets, and status reports. Track deliverables, risks, resource needs, and interdependencies across workstreams. Prepare presentation materials, facilitate meetings, and document outcomes. Maintain confidentiality and integrity in all aspects of project documentation. Education & Training Assist in creating educational curricula for staff and families. Deliver trainings to internal stakeholders and external partners. Act as a content expert in TBI recovery and survivorship navigation. Quality Improvement & Community Engagement Participate in trauma-focused process improvement initiatives. Support evening and weekend community events as needed. Lead or contribute to data collection and outcome reporting activities. Additional Requirements Flexible schedule availability (occasional evenings/weekends). Active participation in trauma program evaluation and reporting. Other duties as assigned to support trauma program excellence. Compensation: $30-$33/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** The Ramp Service Employee (RSE) is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service. **Qualifications** **What You Need to Succeed (Minimum Requirements):** + At least 18 years old + High school diploma, GED, or equivalent + Comfortable with computers, mobile devices, and new technologies + Able to stand, walk, and handle baggage for an eight-hour shift + Able to read, write and speak English fluently + Ability to communicate with other departments and flight crews + Must possess a valid state-issued driver's license, with a good driving record + Must be eligible to acquire and maintain credentials vital for the position + Must pass a background check + Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen + Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances + Available during day and night shifts, weekends, and holidays + When necessary, based on the needs of the operation, you will be required to work mandatory overtime + Able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces, including lifting up to 70lbs + Ability to obtain required training certifications, perform safety checks, and successfully complete all required job functions, including but not limited to operating and driving equipment, loading and unloading baggage and cargo, interpreting load sheets, baggage tags, and cargo labels + Work outdoors in all temperatures and weather conditions + Must be legally authorized to work in the United States for any employer without sponsorship + Work where there will be exposure to high noise levels + Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, except for military duty or government-approved exceptions + Successful completion of interview and assessment required to meet job qualifications + Reliable, punctual attendance is a crucial function of the position + Ability to meet our uniform, and appearance standards + Must be willing and able to work 100% on-site The starting rate for this role is $22.04. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

El Camino House: 2175 S El Camino Real, San Mateo, CA 94403 (2) Weekend Day shift 7:00am - 03:30pm (2) Weekend Grave shift 11:30pm - 07:30am (2) Monday-Friday Swing shift 3:30pm - 12:00am Safe Harbor Shelter: 295 N Access Rd., South San Francisco, CA 94080 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Grave shift 11:30pm - 07:30am (1) Monday-Friday Day shift 7:00am - 3:30pm (This one requires bilingual English/Spanish AND intermediate computer proficiency) Pacific Shelter: 2610 El Camino Real, Redwood City, CA 94061 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Graveyard shift 11:30pm - 07:30am (1) Monday-Friday Swing shift 3:30pm - 12:00am OUR IMPACT For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. OUR CULTURE We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need. YOUR IMPACT Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House's Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency's Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+ room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Day Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need. ESSENTIAL FUNCTIONS OF THE JOB Resident Client Customer Service Delivery: Ensure the delivery of excellent, values driven and high-quality customer service in all aspects of the program. Deliver all service with a demonstrated commitment to treat clients, volunteers, and co-workers in a kind, compassionate manner at all times in all business dealings. Troubleshoot client needs, requests and concerns in a timely manner. Respond to the needs of clients and listen to their concerns or inquiries. Redirect when needed. Manage any situations that arise, acting professionally, appropriately and within professional boundaries to resolve problems. Shelter Safety and Risk Management: Safely respond to and assist with the management of any emergencies/accidents/incidents including but not limited to accidents, fire, police, client medical emergency, client interpersonal issues etc. Maintain safe shelter property and program environment (inside, outside) and storage areas in a clean, safe condition including all appliances and alarm system (with maintenance). Perform minor shelter repairs and maintenance. Conduct walk-through tours with Shelter Operations Manager of the facility to identify needed repairs and maintenance requiring shelter staff or facilities support. Know the current disaster plan for the shelter unit. Participate with the Shelter “safety team” maintaining and knowing how to execute a site's emergency plan. Participate in evaluation of emergencies as needed. Participate with all fire, health, and other needed facility inspections including fire drills at Shelter Sites as requested. Shelter Services Activities: Perform Client Onboarding - which includes client Intakes and orientations of the program. Educate, guide and explain to residents' rules and procedures of the program. Support any shelter service site and position as assigned and participate in all aspects of program delivery as requested. Conduct hourly inspections of assigned client personal space (house, room, bed, etc.). Post status for clients. Report to staff the condition of the client's personal space. Maintain, store, organize and distribute shelter supplies. Ensure adequate, labeled supplies of food, clean linens, towels, clothing, cleaning supplies, personal care/hygiene products, furniture, and equipment for clients, facility and the office. Shop for all needed food items as requested by supervisor. Perform head counts and during Grave Shift ensure two headcounts are completed. Assist with training, guidance and supervision of volunteers and related projects that support shelter operations. Ensure clients adhere to Shelter Services Policies, Protocols and Regulations according to internal agency and program policies. Administer warning notices to clients as needed. Supervise chores and clean-up daily. Participate in Community Outreach as needed. Support Case Managers with bed/room count and roll ups as needed. Maintain and update bus tickets spreadsheet. Ensure clean working facilities of offices, meeting rooms and kitchens. Perform End of Shift duties including Shelter Cleanup and status updates with incoming staff before shift ends. Shelter Administrative Support: Conduct all work within professional boundaries without exception. Conduct all work with reliable attendance and punctuality following agency and department policies- work assigned schedule and show up to work on time. Follow Agency policies for PTO and calling out sick. Perform Shelter front desk reception work including monitoring desk, monitoring safety, facility entrances, phone management, taking messages or redirecting calls/visitors to appropriate party. Support client intakes. Receive, Record and Coordinate in kind donations as needed. Inventory donated items and send records of contributions to the Shelter Operations Manager for acknowledgement. Ensure the in-kind donation policy is followed and no one takes such donations outside of the approval policy. Notify Manager if any constituent taking in kind donations of any type without supervisor approval. Assist Manager and Department staff with administrative duties as needed. Complete any special projects assigned for Shelter Services. This includes but not limited to creation and maintenance of documents as well as assisting with reports. Deliver excellent customer service to all agency constituents including but not limited to visitors, vendors, volunteers, staff, clients, donors. Ensure timely and informed communication with Manager at all times. Pick up mail from post office as assigned. Order office or program supplies as needed. Report and complete incident reports within 24 hours. Review incident report(s) with Manager immediately. Support other agency activities and special events where needed. Attend trainings and meetings assigned. Perform other duties as requested. Requirements JOB QUALIFICATIONS Please note our preferred and in some cases required qualifications for this position: EDUCATION: AA in Non-Profit Administration, Human Services or related field Minimum Education is GED or High School Diploma EXPERIENCE: 1-2 years of experience in the following: Working in a congregate or non-congregate residential facility - Shelter Experience. Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues. Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness. PREFERRED CERTIFICATIONS, LICENSES and SPECIAL SKILLS: Experience with Clarity Database or other client tracking databases. GENERAL REQUIREMENT: Ability to work flexible schedules is essential. Excellent communication skills both verbal and written required. Ability to follow directions independently and apply what is learned. Ability to establish and maintain successful and effective interpersonal relationships with all agency constituents. Must be able to work independently and collaboratively within teams. Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases. Proven ability to conduct all interactions with all constituents in a highly ethical manner demonstrating high level of integrity, transparency and compassion in all work. Ability to meet deadlines and complete all work in a timely manner. Excellent data entry skills; strong organizational and time management skills; strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment. Strong ability to maintain confidentiality and maintain excellent professional boundaries with constituents. Ability and desire to work with various constituents of diverse backgrounds. Demonstrated ability to exercise appropriate judgment with tact and diplomacy both under normal and stressful situations. Must be able to maintain appropriate composure and professionalism when faced with escalated situations. Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to a collegial and friendly working environment. Have a sense of humor and a collaborative spirit. Demonstrated solutions-based approach to problem solving in an effective, efficient and timely manner. Ability to be creative and show initiative. Self-starter. Ability to de-escalate issues. Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related federal, state, or local agency requirement. Clean driving record- ability to get to and from job sites within the Agency as assigned. PHYSICAL REQUIREMENTS AND BACKGROUND CHECK References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced due to crisis intervention. This position will require use of company mobile devices which will be provided. Salary Description $21 - $23.50 per hour

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Click Here to Apply The Ramp Service Employee (RSE) is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service. Qualifications What You Need to Succeed (Minimum Requirements): At least 18 years old High school diploma, GED, or equivalent Comfortable with computers, mobile devices, and new technologies Able to stand, walk, and handle baggage for an eight-hour shift Able to read, write and speak English fluently Ability to communicate with other departments and flight crews Must possess a valid state-issued driver's license, with a good driving record Must be eligible to acquire and maintain credentials vital for the position Must pass a background check Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances Available during day and night shifts, weekends, and holidays When necessary, based on the needs of the operation, you will be required to work mandatory overtime Able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces, including lifting up to 70lbs Ability to obtain required training certifications, perform safety checks, and successfully complete all required job functions, including but not limited to operating and driving equipment, loading and unloading baggage and cargo, interpreting load sheets, baggage tags, and cargo labels Work outdoors in all temperatures and weather conditions Must be legally authorized to work in the United States for any employer without sponsorship Work where there will be exposure to high noise levels Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, except for military duty or government-approved exceptions Successful completion of interview and assessment required to meet job qualifications Reliable, punctual attendance is a crucial function of the position Ability to meet our uniform, and appearance standards Must be willing and able to work 100% on-site The starting rate for this role is $22.04. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Job Description HOUSING ASSISTANT OPPORTUNITY (SEE FULL JOB ANNOUNCEMENT ATTACHED): Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authority's Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authority's policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. The various duties listed below are illustrative of the various activities that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignments associated with this position. ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following: Eligibility and Recertification Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds. Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Schedule and conduct interview with clients or applicants in person for determination and/or recertification of eligibility. Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants. Collect and review recertification, interim, transfer and reasonable accommodation information. Evaluate, verify, and calculate information and rent for recertification, interims, and move-in. Explain client responsibilities to all prospective and current clients as well as landlords. Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures. Calculate housing allowances to establish the level of rent based on HUD regulations. Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations. Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner. Ensure that all pertinent information regarding income, other monetary resources and financial obligations from applicants and recipients is received in a timely manner to complete the initial and annual eligibility process Evaluate known eligibility factors in specific cases against established criteria and determine eligibility. Review application documentation and declaration for completeness and consistency including required signatures. Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information. Obtain information relative to clients or applicants from previous landlords, County Social Service Department, and other agencies. Coordinate background information checks of applicant/participants for eligibility purposes. Interpret rent contract and lease conditions to ensure that the voucher holder, landlord and the assistant representing the Housing Authority have the same understanding of the contract/lease. Conduct eligibility validation studies by reviewing eligibility factors to determine the continuation, modification, or termination of the housing voucher assistance, as directed. Prepare summaries/reports of information obtained during home or office visits with clients. Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application. Maintain client records in a timely and accurate manner and perform periodic reviews to determine continuing eligibility. Prepare a variety of forms and other documents required by Federal, State and County governments and answer correspondence requesting information about housing programs. General and Other Duties Adhere to Authority and regulatory standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets. Review and discuss client issues of non-compliance with the Manager and/or Director to ensure clients are provided with reasonable opportunity to correct areas of non-compliance. Process and maintain files and correspondence associated with the housing choice voucher process in an accurate and timely manner. Assist in providing initial orientation for new Housing Assistants, Office Assistants, or other support staff. Assist in the documentation and investigation of voucher holder complaints. Schedule appointments to discuss and initiate solutions or refer situations to the Manager for appropriate resolution. Ensure privacy and maintain security of confidential materials. Assist in performing other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload. Maintain punctuality and attendance per agreed upon scheduled work hours. Process payments received as a result of overpayment agreements executed with landlords and program participants. Deliver mail to post office, may also have to pick up mail. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters OTHER JOB FUNCTIONS: Perform related duties as assigned.

Empowering Independence. Upholding Dignity. At DABS, Inc., we don't walk away when things get hard-we lean in. Since 2005, we've been empowering independence and upholding dignity by supporting individuals in living fuller, more self-directed lives. As the need for our services continues to grow, so does our commitment to hiring people who are ready to show up, step in, and make a lasting impact. Join our Behavior Services Talent Community and be the first to hear about exciting opportunities in our growing team.Our Different Opportunities Registered Behavior Technician (RBT) or Applied Behavior Analysis Technician (ABAT): Work directly with clients to implement customized Behavior Intervention Plans. Collect data, support daily routines, and collaborate with supervisors and caregivers to ensure consistency in care. Board Certified Behavior Analyst (BCBA) or Behavior Management Consultant (LCSW, LMFT, LPC): Design and oversee individualized behavior modification programs while mentoring behavior technicians and direct care staff and guiding families through evidence-based behavior support. Enjoy clinical autonomy, flexible scheduling, and full administrative support. Our Service Areas We are proud to partner with the following California Regional Centers to serve individuals in their respective regions: Alta California Regional Center: Alpine, Colusa, El Dorado, Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, and Yuba Frank D. Lanterman Regional Center: Los Angeles (Central, Glendale, Hollywood-Wilshire, Pasadena) Golden Gate Regional Center: Marin, San Francisco, and San Mateo North Bay Regional Center: Napa, Solano, and Sonoma Regional Center of the East Bay: Alameda and Contra Costa Regional Center of Orange County: Orange San Diego Regional Center: Imperial and San Diego You'll be a valued member of a mission-driven team that believes in doing good work, for the right reasons, with the right support. You'll belong to a culture of trust, collaboration, and clinical excellence.

requires full vaccination against COVID-19 before hire. Program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. HR360 will be operating the Privacy Area at the Tenderloin Linkage Center in a manner that treats all participants with compassion, dignity and respect. Shifts are staffed with a supervisor, EMT, health workers, and safety navigators. The team works to ensure the safety of all participants, especially focused on those who may be using substances in the Privacy Area. The program is a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires: To monitor participant safety and prevent fatal overdoses. To reduce barriers for people who use drugs to access a non-judgmental and participant-centered space, addressing the inter-related harms of homelessness, substance use, and trauma. To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, by providing radical hospitality to individuals who are experiencing substance use related crisis/disfunction. To create a stigma-free zone for services that will elicit and incorporate the needs and preferences of persons who use drugs in San Francisco into the program's mission, policies, practices, and development. To continuously improve and develop the service delivery of this community-based model, through data collection, participant feedback, and evaluations. And to collaborate with our community partners, and support linkages to partner agencies providing community-based harm reduction, treatment, and wellness resources (housing, primary care, substance use treatment, and other services available at the TLC). HealthRIGHT 360 is an equal opportunity employer, and reasonable accommodation may be made to enable qualified individuals with either disabilities or religious exemptions to meet this requirement, and other essential job functions. The work schedule for this position is: 7:30am-4pm, but may be adjusted along with any changes of program hours. Job duties may be performed indoors or outdoors. May be required to work nights and weekends. May be redeployed to work at other relevant sites as needed. Supervising Health Workers provide direct supervision, oversight, coordination, support, and quality management under the direction of the Director. The Supervising Health Workers are primarily responsible for direct supervision of program staff and daily operations, including participant care, staffing, safety, daily operations, ongoing development, and other responsibilities as they arise. Through staff supervision, training, and direct service, the Supervising Health Workers ensure that all aspects of the program are functioning optimally to create a safe, attentive, and welcoming milieu environment. The Supervising Health Workers act as the onsite supervisor in the absence of the Director. As a part of a collaborative team, along with EMTs, Safety Monitors, and supervisors, Health Workers will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. Health Workers will model and demonstrate healthy COVID-19 protocols, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Workers will be required to complete minimal documentation and assist in connecting our participants to ongoing services and supports, and others as they arise Key Responsibilities Management Responsibilities: Assisting in recruiting, hiring, onboarding, training, and supervising all TLC staff and volunteers, including EMTs, health workers, supervising health workers, janitors, drivers, and safety monitors. Responsible for supervising COVID protocols are observed and ensuring the overall safety and operations of program site. Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning. Supervising program and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety and participant experience. Assisting in organizing and leading internal program staff meetings, clinical, and administrative staff supervision including regular shift meetings and various ad hoc meetings. Ensuring the overall quality of customer and health services at program. Collaborating and liaising with primary stakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others. Utilize ‘servant leadership' philosophy and practices when needed to be able to perform all job duties of all program staff (other than EMTs). Direct Service Responsibilities (as needed): Treat program participants with respect and dignity, interacting with them in a compassionate, non-judgmental manner, utilizing harm reduction and a trauma-informed approach. Respond to participants' needs, ensure that site protocols are being addressed. Respond to crises (e.g. conflict) with crisis de-escalation interventions and Administer Narcan when responding to overdoses. Attend to the program milieu to help maintain safe space for participants. Verbally de-escalates tense, high pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Work as active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete regular monitoring and provide wellness checks when required. Complete basic intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. If necessary, to provide proactive ‘warm-handoff' referral and linkages for participants to hospital care, substance use treatment, health, and social services. May be required to work nights and weekends. Administrative/Compliance Responsibilities: Ensuring the integrity of documentation and data collection by monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits. And partnering with HR360 EHR department to ensure adequacy of internal program IT and EHR resources. Clinical/Supervision Responsibilities: Provides consultation and supervision as needed. May provide formal clinical supervision to staff to address secondary trauma and compassion fatigue. Training Responsibilities: Conduct trainings on harm reduction, Narcan use, drug and alcohol, use/intoxication/withdrawal, customer service, trauma-informed care, team-based care, anti-stigma, crisis management and de-escalation and other related topics. And other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience: Required: 2+ years of direct harm reduction services (e.g. syringe access, drop-in, outreach, health engagement). Minimum 2 years' experience supervising staff. We value applicants with Lived experience of drug and alcohol intoxication. Experience in crisis intervention and overdose reversal. CPR certified within 30 days of hire. First Aid Certified within 30 days of hire. Preferred: Experience mentoring frontline harm reduction staff. Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches. Familiarity with community resources and systems of care in San Francisco. Background Clearance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Skills and Abilities Required: Professionalism, compassion, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed.. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Knowledge of co-occurring disorders and trauma informed treatment. Experience working with criminal justice population. Bilingual. Tag: IND100.

MAKE INCLUSION YOUR MISSION! We empower people with special needs to achieve their full potential through innovative, inclusive programs and community partnerships. AbilityPath is looking for talented and resourceful people who believe in the abilities of ALL people, including those with special needs. We offer a diverse and rewarding work environment where YOU can make a difference! AbilityPath is hiring Program Aides to support our Therapy Team! The Program Aide is a great opportunity for folks looking to get into careers such as SLP, OT, therapy, early childhood education or special education. Join our team! Compensation: $21-$22/hr Positions available in Redwood City ( Part time position) ABOUT US: We are a non-profit organization that provides a variety of programs and a lifespan of services for individuals with disabilities. Our mission to accept, respect, and include people of all abilities extends to every member of our community. We are committed to the lifelong process of diversity, equity and inclusion (DEI) learning and application to build a more inclusive culture, where everyone plays a role in advancing DEI. We will always have work to do, and we look forward to doing it TOGETHER WHAT WE VALUE: Passion for the mission Interest in working with children with intellectual and developmental disabilities Teamwork and collaboration Effective and open communication, thoughtfulness, and ability to adapt Shared commitment to DEI in creating a community where all members can represent themselves authentically We strongly encourage BIPOC, LGBTQ+, disabled, and any multiply marginalized people to apply. AbilityPath is committed to recruiting and retaining diverse diversity among our staff teams. ABOUT THE ROLE: Participate in planning and implementation of classroom and group activities, including set-up and clean-up, and organization of materials. Provide documentation of interventions. Assist Children's Services staff with paperwork, materials development, curriculum planning, and special projects. Track and order program supplies and materials. Perform case management duties as specified by supervisor. Actively promote AbilityPath's philosophy and mission in all interactions5. Attend organization functions and meetings as required. Partner with other AbilityPath departments to coordinate services and collaborate5. Comply with children's rights, AbilityPath and program policies, CARF standards, NPA/NPS compliance, CCL regulations, CAL-OSHA, quality assurance standards, and other applicable regulations. Act as a Mandated Reporter, reporting any known or suspected adult/child abuse. Comply with all applicable federal, state, and local regulations and laws. Other duties as required. EDUCATION AND WORK EXPERIENCE: In our approach to inclusive hiring, we recognize that job qualifications within hiring policies have been used to exclude candidates from marginalized backgrounds. Below is a list of Education and Work Experience that would be helpful to have in this role, however, we encourage you to apply even if you may not meet all of the listed qualifications, as any combination of lived and learned education and experience can make you a successful candidate. * Any combination of education and experience that would likely provide the required knowledge, skills, and ability is qualifying. Associate's or Bachelor's degree in child development or related fields preferred. Previous experience working with children aged 0-5 preferred. Bilingual (Spanish/English) preferred but not required HIRING REQUIREMENTS: Valid California Driver's License/ID Proof of negative TB test results Verification of occupational physical clearance Pass a criminal fingerprint clearance 18 years of age or job permit clearance PHYSICAL ACTIVITY: Employees have the opportunity to share access needs during the interview process, upon hire, and ongoing throughout their employment. AbilityPath recognizes that each person has unique access needs and we are committed to an ongoing evaluation process to make our organization more accessible to meet the needs of our team members. Ability to drive personal vehicle to conduct home visits Ability to physically manage children up to 40 lbs. (carrying, positioning) Ability to sit, stand, stoop, and bend frequently Ability to sit and keyboard as needed EQUAL EMPLOYMENT OPPORTUNITY: AbilityPath is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Our policy prohibits unlawful discrimination on the basis of race, religion (including religious dress and grooming practices), color, national origin, gender identity, gender expression, ancestry (including language-use restrictions and possession of a driver's license), citizenship, physical or mental disability, genetic characteristics, genetic information, marital status, domestic partner status, family care status, sex (including pregnancy, childbirth, or related medical conditions), age, sexual orientation, legally protected medical condition, military or veteran status, or other consideration made unlawful by applicable federal, state, or local laws. AbilityPath will not tolerate any unlawful discrimination against, harassment of, or disrespectful or unprofessional conduct toward an employee based upon any of the protected characteristics listed above or based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Description Housing Assistant at Contra Costa Voucher Office in Martinez, CA ($25.37 - $30.84/Hourly) The Housing Assistant reports to the Housing Manager to conduct evaluations of applicants, analysis of their applications, and timely production of related documents and determination of eligibility for housing. Essential Tasks • The Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants in the Housing Choice Voucher Programs. • Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Conduct interviews in person or by telephone. • Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants. • Collect and review recertification, interim, transfer and reasonable accommodation information. • Evaluate, verify, and calculate information and rent for recertification, interims and move-in. • Collect and review recertification, interim, transfer and reasonable accommodation information. • Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner. • Coordinate background information checks of applicant/participants for eligibility purposes. • Maintain client records and perform periodic reviews to determine continuing eligibility. • Process payments received as a result of overpayment agreements executed with landlords and program participants. • Prepare summaries/reports of information obtained during home or office visits with clients. • Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures. • Assist in the documentation and investigation of voucher holder complaints. • Perform a wide variety of technical and clerical / administrative work in accordance with established procedures. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters • Other related duties assigned. General Information • $25.37 - $30.84 hourly • Permanent Hire • Full-Time • 4/10 Work Schedule Mon - Thurs, Day Shift (Fridays and weekends off) • Positions located in Martinez and San Pablo, CA Benefits • This is a non-exempt position • Member of Contra Costa County Employees Retirement Association (CCCERA) • Paid holidays, vacation, and sick leave • Employer medical and dental contributions Minimum Qualification Standards • At least (3) years in housing eligibility determination, or related clerical work in an affordable housing program or social services eligibility in a not for profit/government, state, or federal agency environment. • At least (2) years of increasingly responsible case management experience in public, private or non-profit agencies in a position directly delivering social services to clients from a variety of socio-economic groups. • Required pre-employment physical examination, and DOJ/FBI background clearance • Valid CA Driver's License • High School Diploma • Housing Choice Voucher Rent Calculation Certification • Possess a bachelor's degree with a major in Sociology, psychology, social work, or a related field. • An associate degree from an accredited college with at least (5) years of case management experience providing social services to a variety of socio-economic groups. Application Procedure The e-application process is the only way to apply for this opportunity. If you have any questions or concerns related to the e-application process, please contact Human Resources at (925) 957 - 8024. Selection Procedure Electronic applications will be reviewed and evaluated to ensure applicant meets the minimum qualifications. Candidates, who meet the minimum qualifications as deemed by the Human Resource Officer, will be invited to move forward in the selection process. Eligible candidates will be invited to continue in the selection process which may include one or more of the following: evaluation of work experience, written test, personal interview, performance test or another evaluation method. Tests or other evaluation methods must be passed with a 75% or better to continue in the selection process. Final Selection procedures will be determined by the Executive Director and the Director of Assisted Housing Programs.

Mountain View Post Acute is Hiring a Social Services Assistant! Shift: Full-time, Tuesday-Saturday What to expect: is part Social Services Assistant and part Activities Assistant. As a Social Services Assistant you assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs under the direction of the Social Services Director. As an Activities Assistant you assist the Activity Director run a creative and interactive activities program. Why Mountain View Post Acute? Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k with match (Full-time only) Paid Time Off (Full-time only) Sick Leave Continuous Training and Growth Opportunities Fun environment and a great staff to work with! Impactful Work: Make a real difference in the lives of our residents. Successful candidates: Prior health-care experience preferred Experience in a post acute or skilled nursing facility preferred Associate or Bachelor's Degree preferred but not required. Must possess, as a minimum, a high school diploma or its equivalent Rate: $22-$23/hour Ready to make a difference? Join us at Mountain View Post Acute and be part of an awesome team dedicated to providing the best care possible! We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

POLICE SERVICES AIDE Salary: $43.66/Hourly - $48.30/ Hourly (Appointment is generally made at one of the first three steps, depending on qualifications) is filled. DEFINITION Under general supervision, this civilian classification provides technical assistance and clerical support to the Police Department, patrols authority owned buildings by car and foot, and is responsible for the general operation of Police Departments Communication Center; and performs related duties as required. ESSENTIAL FUNCTIONS Investigates non-criminal issues; and Prepares written reports on property deficiencies, property damage, resident health and safety issues and disturbances of the peace; and Gathers evidence and interviews witnesses; and Answers questions and responds to non-hazardous criminal and other complaints from Authority residents and the public by telephone and in person; and Issues citations and/or warnings for parking and other violations; and Initiates the towing and removal of vehicles from Authority property; and Attends community meetings; and Processes calls for service via direct Authority telephone calls, or relayed from 911 emergency services, and input data into the Computer Aided Dispatch (CAD) system; and Inputs data, and retrieves data from various law enforcement telecommunications systems, with the ability to read and understand information contained in the printouts; and Operate a multi-channel radio system under FCC rules and regulations, as well as in emergency and non-emergency circumstances; input and retrieves data from the Records Management System (RMS). MARGINAL FUNCTIONS Performs other related duties as required. MINIMUM QUALIFICATIONS One year experience in a police department, serving in one or more of the following categories: police dispatcher, parking enforcement officer, police records clerk, or in a clerical capacity where police related systems were used. A High School Diploma, GED, or a recognized equivalent. Possession of a valid (Class C) California driver's license, with an insurable driving record. Must be a US Citizen in the process of obtaining citizenship. No Felony Convictions. Must be available to work nights, weekends, and holidays Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Completion of the POST Entry Level Dispatcher Selection Test Battery or alternative job-related tests of these abilities, administered by either the hiring department or another entity, with a score deemed acceptable by the hiring department. All tests must include assessments of Verbal: This ability includes written and oral comprehension (the ability to read passages and listen to orally-imparted information and retrieve facts, draw conclusions and derive meaning); and written expression (the ability to use language to convey information clearly in writing). Reasoning: Deductive: the ability to apply general rules to specific problems to attain logical answers or Information Ordering: the ability to correctly follow a given rule or set of rules to arrange things or action sin a certain order. Memory: this ability included the capacity to store and retrieve facts, details and other information. Perceptual: This ability includes speed and accuracy (the ability to quickly and accurately compare letters and numbers presented orally and in written form); and time sharing (the ability to shift back and forth between two or more sources of information, both written and orally-imparted, in performing a task or set of tasks. The most common Dispatcher Selection Test Battery accepted is the CritiCall Test. This test is Pass or Fail. KNOWLEDGE, SKILLS, AND ABILITY KNOWLEDGE OF: Effective communication, both verbally and in writing; understand and follow verbal and written directions; make quick, accurate and independent decisions under stressful situations; possess the ability to multi-task, discern and prioritize important and dangerous situations; type at a speed of not less than 35 wpm; become certified by the Department to access CLETS, DMV, DOJ and NCIC information from law enforcement record information systems; possess the ability to pass a POST approved dispatching course within twelve months of employment; and perform other tasks as specified in the State of California Division of Industrial Accidents form RB-91 for this position. ABILITY TO : Deal effectively with low-income groups and the public; sit, stand and walk for up to 4 hours; bend, climb, crawl, reach overhead, crouch, kneel, balance, push and pull for up to 1 to 2 hours; have vision correctable at 20/20 in one eye and 20/30 in the other with no color deficiencies; have weight proportional to height; occasionally carry up to 50 pounds; occasionally run; interpret rules, regulations and procedures. TO APPLY: Please complete an employment Application online at ************** This will be a continuous recruitment until the position is been filled. ADDITIONAL INFORMATION FOR APPLICANTS Thank you for your interest in employment at the Oakland Housing Authority. ************* by the date indicated; a current, detailed resume may be attached but will not be accepted in lieu of a completed employment application. All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director. All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre-employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States. Prior to becoming permanent, new employees must successfully pass a probationary period. BENEFIT INFORMATION Employees of the Authority enjoy a competitive fringe benefit program. SICK LEAVE is accrued at the rate of one day per month. VACATION LEAVE for new employees is accrued at the rate of 10 days each year. There are also fifteen (15) paid holidays each year. RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS). The Authority also participates in Social Security. COMPETITIVE HEALTH, DENTAL, AND VISION INSURANCE is available. GROUP LIFE INSURANCE is fully paid by the Authority. Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year. The Oakland Housing Authority does not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, veteran's status or disability in the employment or the provision of services. In compliance with the federal, state and local disability laws, the Oakland Housing Authority will provide equal employment opportunities to all qualified individuals, without regard to disability. The Authority is committed to making reasonable efforts in the examination process to accommodate applicants with disabilities. Individuals requesting reasonable accommodation in the examination process must do so no later than five (5) working days after the point of invitation by the Authority to an examination, otherwise it may not be possible to arrange accommodation for this selection process. The Human Resources Department will make reasonable efforts in the examination process to accommodate disabled applicants. Applicants with special needs, please call ************** (voice); ************** (TDD).

Our facility is looking for an experienced Social Services Assistant to join our team Position: The Social Services Assistant assists the Social Service Director in the responsibility and accountability to provide medically-related social services which assists residents in maintaining or improving their ability to manage their everyday physical, mental and psychosocial needs. QUALIFICATIONS/REQUIREMENTS: Work Experience: 1 year of supervised social work experience in a health care setting working directly with individuals Experience completing electronic medical records for all documentation and have basic computer skills, including operating on-line applications and basic Word and Excel skills

Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility. Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed Assist in the development, administering, and coordinating of department policies and procedures. Review department policies and procedures, at least annually, and participate in making recommended changes. Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. Participate in community planning related to the interests of the facility and the services and needs of the resident and family. Assist residents in achieving the highest practicable level of self care, independence and well being. Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well being of each resident is attained or maintained. Perform administrative requirements, such as completing necessary forms, reports, etc. , and submitting such to the Director. Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Provide consultation to members of our staff, community agencies, etc. , in efforts to solve the needs and problems of the resident through the development of social service programs. Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life. Coordinate social service activities with other departments as necessary. Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care. Evaluate social and family information and assist in determining plan for social treatment. Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. Assist in making outpatient appointments as ordered and schedule on site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. Assist in the development of and participate in regularly scheduled orientation and in service training programs in relation to the social, emotional and medical needs of the residents. Assist in the development of the department's budget. Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required. Prior health care experience preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Turning Point Community Programs is seeking a Program Support Assistant II for our TSS Fairfield/Solano program in Fairfield. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. GENERAL PURPOSE Responsible for a wide variety of clerical duties and provides support to the Office manager/Program Director in the management of the office. DISTINGUISHING CHARACTERISTICS This is an at-will administrative position within a program. This position is responsible for the coordination of appointments and interviews as well as supporting the administrative needs of the program. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Maintains QuickBooks and the checking account ledger and, when requested by PD, petty cash and team funds. Supports program with processing ATP's Develops and implements system to update client address and telephone information monthly. Maintains accurate monthly census, assuring current dates of clients move into and out of housing. Maintains MediCal swipe sheet, requesting new client numbers and demographic sheets, entering all information at the time of client enrollment into services. Orders client needs, supports client spend downs, and orders program supplies. Updates all needed DCR data and inputs Kets, 3M's, and PAFs. Creates and maintains monthly information regarding hospitalization, jail and homelessness from the case manager; gathering information on insurance status from swipe sheet. Makes new charts as needed (tabs all in same direction). Completes client chart filing weekly and participates in monthly utilization review. Organizes program files - coordinate with program director to assure continuity/non-duplication of necessary forms, documents, etc. Schedule: Monday - Friday, 8:30 am - 5:00 pm Compensation: $19.00 - $20.16 per hour Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!

HOUSING ASSISTANT OPPORTUNITY (SEE FULL JOB ANNOUNCEMENT ATTACHED): Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authority's Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authority's policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. The various duties listed below are illustrative of the various activitiesthat may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignments associated with this position. ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following: Eligibility and Recertification Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds. Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Schedule and conduct interview with clients or applicants in person for determination and/or recertification of eligibility. Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants. Collect and review recertification, interim, transfer and reasonable accommodation information. Evaluate, verify, and calculate information and rent for recertification, interims, and move-in. Explain client responsibilities to all prospective and current clients as well as landlords. Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures. Calculate housing allowances to establish the level of rent based on HUD regulations. Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations. Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner. Ensure that all pertinent information regarding income, other monetary resources and financial obligations from applicants and recipients is received in a timely manner to complete the initial and annual eligibility process Evaluate known eligibility factors in specific cases against established criteria and determine eligibility. Review application documentation and declaration for completeness and consistency including required signatures. Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information. Obtain information relative to clients or applicants from previous landlords, County Social Service Department, and other agencies. Coordinate background information checks of applicant/participants for eligibility purposes. Interpret rent contract and lease conditions to ensure that the voucher holder, landlord and the assistant representing the Housing Authority have the same understanding of the contract/lease. Conduct eligibility validation studies by reviewing eligibility factors to determine the continuation, modification, or termination of the housing voucher assistance, as directed. Prepare summaries/reports of information obtained during home or office visits with clients. Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application. Maintain client records in a timely and accurate manner and perform periodic reviews to determine continuing eligibility. Prepare a variety of forms and other documents required by Federal, State and County governments and answer correspondence requesting information about housing programs. General and Other Duties Adhere to Authority and regulatory standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets. Review and discuss client issues of non-compliance with the Manager and/or Director to ensure clients are provided with reasonable opportunity to correct areas of non-compliance. Process and maintain files and correspondence associated with the housing choice voucher process in an accurate and timely manner. Assist in providing initial orientation for new Housing Assistants, Office Assistants, or other support staff. Assist in the documentation and investigation of voucher holder complaints. Schedule appointments to discuss and initiate solutions or refer situations to the Manager for appropriate resolution. Ensure privacy and maintain security of confidential materials. Assist in performing other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload. Maintain punctuality and attendance per agreed upon scheduled work hours. Process payments received as a result of overpayment agreements executed with landlords and program participants. Deliver mail to post office, may also have to pick up mail. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters OTHER JOB FUNCTIONS: Perform related duties as assigned.

COVID-19 vaccine and booster required. . Program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. HR360 will be operating the Privacy Area at the Tenderloin Linkage Center in a manner that treats all participants with compassion, dignity and respect. Shifts are staffed with a supervisor, EMT, health workers, and safety navigators. The team works to ensure the safety of all participants, especially focused on those who may be using substances in the Privacy Area. The program is a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires: To monitor participant safety and prevent fatal overdoses. To reduce barriers for people who use drugs to access a non-judgmental and participant-centered space, addressing the inter-related harms of homelessness, substance use, and trauma; To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, by providing radical hospitality to individuals who are experiencing substance use related crisis/disfunction; To create a stigma-free zone for services that will elicit and incorporate the needs and preferences of persons who use drugs in San Francisco into the program's mission, policies, practices, and development; To continuously improve and develop the service delivery of this community-based model, through data collection, participant feedback, and evaluations; And to collaborate with our community partners, and support linkages to partner agencies providing community-based harm reduction, treatment, and wellness resources (housing, primary care, substance use treatment, and other services available at the TLC). This position requires full vaccination against COVID-19 before hire. This position is union eligible. HealthRIGHT 360 is an equal opportunity employer, and reasonable accommodation may be made to enable qualified individuals with either disabilities or religious exemptions to meet this requirement, and other essential job functions. The work schedule for this position is: Job duties may be performed indoors or outdoors. May be required to work nights and weekends. May be redeployed to work at other relevant sites as needed. Health Workers in Harm Reduction Services ensure that participants, clients and guests of the center have access to services and support to minimize harms associated with substance use and to restore their agency and to achieve their self-defined recovery goals. The Harm Reduction Health Worker is a resource for participants, clients, and guests providing general information about resources available at the center to facilitate access to services. The Harm Reduction Worker plays a vital role in establishing positive relationships and will monitor client behavior to ensure the safety of participants and staff. As a part of a collaborative team, along with EMTs, Safety Monitors, and supervisors, Health Workers will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. Health Workers will model and demonstrate healthy COVID-19 protocols, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Workers will be required to complete minimal documentation and assist in connecting our participants to ongoing services and supports, and others as they arise. The Health Worker may also be designated to fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings. Key Responsibilities Direct Service Responsibilities: Treat program participants with respect and dignity, interacting with them in a compassionate, non-judgmental manner, utilizing harm reduction and a trauma-informed approach. Respond to participants' needs, ensure that site protocols are being addressed. Respond to crises (e.g. conflict) with crisis de-escalation interventions and Administer Narcan when responding to overdoses. Attend to the program milieu to help maintain safe space for participants. Verbally de-escalates tense, high pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Work as active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete regular monitoring and provide wellness checks when required. Complete basic intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. If necessary, to provide proactive ‘warm-handoff' referral and linkages for participants to hospital care, substance use treatment, health, and social services. May be required to work nights and weekends. Administrative/Compliance Responsibilities: Engage with community partners around participant referrals. Attend internal program staff meetings and administrative supervision including regular shift meetings and various ad hoc meetings. Along with Team, take ownership to ensure the overall quality of participant and health services at program. Document the individual participant entrance and exit of program, distribution of harm reduction supplies, and inventory. Fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings. Training Responsibilities: Participate in ongoing trainings including radical hospitality, harm reduction, OD Prevention/Narcan Administration, anti-stigma, crisis response and de-escalation. Basic drug knowledge, motivational interviewing, customer service, trauma-informed service provision, team-based care, and other related topics. And other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience: We value Lived experience of homelessness, illicit drug, and alcohol use. High School Diploma or GED. Experience working with people who use drugs and people experiencing homelessness. Experience working successfully with issues of substance abuse, mental health, criminal background, systemic racism, poverty and other potential barriers to economic self-sufficiency. Proficiency with harm reduction, restorative justice and trauma-informed care. Preferred: bilingual in SF threshold languages: Chinese (Cantonese or Mandarin), Russian, Spanish, Tagalog, Vietnamese. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. Knowledge Knowledge of substance use and health concerns of people who inject drugs and use substances, and who are experiencing homelessness. Knowledge of Harm Reduction practices. Knowledge of health and social services throughout the city of San Francisco Awareness and sensitivity to diverse and marginalized populations. Ability to speak candidly and knowledgeably about drug use Ability to implement de-escalation techniques, follow safely protocols, and use sound judgment in making independent decisions. Ability to work in a fast-paced and sometimes chaotic environment with people who can be high, who may have untreated mental and/or physical health challenges. Background Clearance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Skills and Abilities Required: Professionalism, compassion, flexibility and reliability are imperative Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner Action oriented Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch-in whenever needed. Desired: Knowledge of co-occurring disorders and trauma informed treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Overdose Prevention and Narcan Administration. Tag: IND100.

Job Description POLICE SERVICES AIDE Salary: $43.66/Hourly - $48.30/ Hourly (Appointment is generally made at one of the first three steps, depending on qualifications) is filled. DEFINITION Under general supervision, this civilian classification provides technical assistance and clerical support to the Police Department, patrols authority owned buildings by car and foot, and is responsible for the general operation of Police Departments Communication Center; and performs related duties as required. ESSENTIAL FUNCTIONS Investigates non-criminal issues; and Prepares written reports on property deficiencies, property damage, resident health and safety issues and disturbances of the peace; and Gathers evidence and interviews witnesses; and Answers questions and responds to non-hazardous criminal and other complaints from Authority residents and the public by telephone and in person; and Issues citations and/or warnings for parking and other violations; and Initiates the towing and removal of vehicles from Authority property; and Attends community meetings; and Processes calls for service via direct Authority telephone calls, or relayed from 911 emergency services, and input data into the Computer Aided Dispatch (CAD) system; and Inputs data, and retrieves data from various law enforcement telecommunications systems, with the ability to read and understand information contained in the printouts; and Operate a multi-channel radio system under FCC rules and regulations, as well as in emergency and non-emergency circumstances; input and retrieves data from the Records Management System (RMS). MARGINAL FUNCTIONS Performs other related duties as required. MINIMUM QUALIFICATIONS One year experience in a police department, serving in one or more of the following categories: police dispatcher, parking enforcement officer, police records clerk, or in a clerical capacity where police related systems were used. A High School Diploma, GED, or a recognized equivalent. Possession of a valid (Class C) California driver's license, with an insurable driving record. Must be a US Citizen in the process of obtaining citizenship. No Felony Convictions. Must be available to work nights, weekends, and holidays Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Completion of the POST Entry Level Dispatcher Selection Test Battery or alternative job-related tests of these abilities, administered by either the hiring department or another entity, with a score deemed acceptable by the hiring department. All tests must include assessments of Verbal: This ability includes written and oral comprehension (the ability to read passages and listen to orally-imparted information and retrieve facts, draw conclusions and derive meaning); and written expression (the ability to use language to convey information clearly in writing). Reasoning: Deductive: the ability to apply general rules to specific problems to attain logical answers or Information Ordering: the ability to correctly follow a given rule or set of rules to arrange things or action sin a certain order. Memory: this ability included the capacity to store and retrieve facts, details and other information. Perceptual: This ability includes speed and accuracy (the ability to quickly and accurately compare letters and numbers presented orally and in written form); and time sharing (the ability to shift back and forth between two or more sources of information, both written and orally-imparted, in performing a task or set of tasks. The most common Dispatcher Selection Test Battery accepted is the CritiCall Test. This test is Pass or Fail. KNOWLEDGE, SKILLS, AND ABILITY KNOWLEDGE OF: Effective communication, both verbally and in writing; understand and follow verbal and written directions; make quick, accurate and independent decisions under stressful situations; possess the ability to multi-task, discern and prioritize important and dangerous situations; type at a speed of not less than 35 wpm; become certified by the Department to access CLETS, DMV, DOJ and NCIC information from law enforcement record information systems; possess the ability to pass a POST approved dispatching course within twelve months of employment; and perform other tasks as specified in the State of California Division of Industrial Accidents form RB-91 for this position. ABILITY TO : Deal effectively with low-income groups and the public; sit, stand and walk for up to 4 hours; bend, climb, crawl, reach overhead, crouch, kneel, balance, push and pull for up to 1 to 2 hours; have vision correctable at 20/20 in one eye and 20/30 in the other with no color deficiencies; have weight proportional to height; occasionally carry up to 50 pounds; occasionally run; interpret rules, regulations and procedures. TO APPLY: Please complete an employment Application online at ************** This will be a continuous recruitment until the position is been filled. ADDITIONAL INFORMATION FOR APPLICANTS Thank you for your interest in employment at the Oakland Housing Authority. To apply for this position, applicants must complete and submit an online application at ************* by the date indicated; a current, detailed resume may be attached but will not be accepted in lieu of a completed employment application. All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director. All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre-employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States. Prior to becoming permanent, new employees must successfully pass a probationary period. BENEFIT INFORMATION Employees of the Authority enjoy a competitive fringe benefit program. SICK LEAVE is accrued at the rate of one day per month. VACATION LEAVE for new employees is accrued at the rate of 10 days each year. There are also fifteen (15) paid holidays each year. RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS). The Authority also participates in Social Security. COMPETITIVE HEALTH, DENTAL, AND VISION INSURANCE is available. GROUP LIFE INSURANCE is fully paid by the Authority. Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year. The Oakland Housing Authority does not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, veteran's status or disability in the employment or the provision of services. In compliance with the federal, state and local disability laws, the Oakland Housing Authority will provide equal employment opportunities to all qualified individuals, without regard to disability. The Authority is committed to making reasonable efforts in the examination process to accommodate applicants with disabilities. Individuals requesting reasonable accommodation in the examination process must do so no later than five (5) working days after the point of invitation by the Authority to an examination, otherwise it may not be possible to arrange accommodation for this selection process. The Human Resources Department will make reasonable efforts in the examination process to accommodate disabled applicants. Applicants with special needs, please call ************** (voice); ************** (TDD).

General Purpose The primary purpose of your job position is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Essential Duties * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility. * Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed * Assist in the development, administering, and coordinating of department policies and procedures. * Review department policies and procedures, at least annually, and participate in making recommended changes. * Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. * Participate in community planning related to the interests of the facility and the services and needs of the resident and family. * Assist residents in achieving the highest practicable level of self-care, independence and well-being. * Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well-being of each resident is attained or maintained. * Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director. * Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. * Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs. * Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life. * Coordinate social service activities with other departments as necessary. * Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care. * Evaluate social and family information and assist in determining plan for social treatment. * Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services * Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. * Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. * Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. * Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. * Assist in the development of and participate in regularly scheduled orientation and in-service training programs in relation to the social, emotional and medical needs of the residents. * Assist in the development of the department's budget. * Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. * Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required. Prior health-care experience preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.