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  • Language Services Associate

    Cayuse Holdings

    Service assistant job in Raleigh, NC

    **The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required. **Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington** **Responsibilities** **Key Responsibilities** + Receive and manage incoming interpretation and translation requests. + Assign qualified language professionals based on language, specialization, and availability. + Monitor task progress and ensure timely delivery of services. + Maintain clear and consistent communication with clients and interpreters/translators. + Assist in maintaining an up-to-date database of language professionals, including certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in recruitment efforts. + Guide new clients through onboarding, including service setup and expectations. + Provide responsive support and troubleshoot service issues. + Collect feedback and collaborate with internal teams to improve client experience. + Travel to client sites for consultations, presentations, and relationship-building. + Promote language services and identify upselling opportunities. + Represent the company at industry events and networking opportunities. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience). + 2+ years of experience in resource management, scheduling, or client services (language services preferred). + Strong organizational and multitasking skills. + Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience. + Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships. + Familiarity with industry-specific platforms related to language services or translation management. + Proven ability to manage and allocate resources effectively under time-sensitive conditions. + Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** · Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. · Exceptional verbal and written communication skills. · Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. · Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. · Must be self-motivated and able to work well independently as well as on a multi-functional team. · Ability to handle sensitive and confidential information appropriately · Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications:** · Multilingual abilities are a plus **Reports to: Language Services Program Manager** **Working Conditions** · Professional remote office environment. · Occasional travel required for onsite client visits · Must be physically and mentally able to perform duties extended periods of time. · Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. · Must be able to establish a productive and professional workspace. · Must be able to sit for long periods of time looking at computer screen. · May be asked to work a flexible schedule which may include holidays. · May be asked to travel for business or professional development purposes. · May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. **Pay Range** USD $60,000.00 - USD $75,000.00 /Yr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103641_ **Category** _Language Services_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $60k-75k yearly 60d+ ago
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  • Service Coordinator

    Pro-Serv Food Equipment 4.1company rating

    Service assistant job in Raleigh, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Signing bonus Vision insurance Now Hiring: Service Coordinator Pro-Serv Food Equipment Location: Raleigh NC Pay: $17$20 per hour (based on experience) Full-Time | MondayFriday About Us Pro-Serv Food Equipment is a leading commercial kitchen equipment service company proudly serving North and South Carolina. We specialize in the repair, maintenance, and installation of commercial refrigeration, HVAC, and cooking equipment. We are a tech-driven, high-performance company with a strong commitment to customer service and team accountability. Position Overview We are seeking a highly organized and proactive Service Coordinator to join our operations team. This role is the central hub for ensuring that service orders are received, scheduled, dispatched, and processed according to our standards. The right candidate will thrive in a fast-paced, team-oriented environment and take pride in creating seamless service experiences for our clients and technicians. Key Responsibilities Answer incoming service calls and input service requests Schedule and dispatch technicians based on availability and job urgency Order parts and coordinate delivery timelines Prepare and send estimates to customers Provide timely and professional customer service throughout the service process Ensure all service work orders are processed and closed accurately Requirements Minimum 5 years of customer service and administrative office experience High school diploma or equivalent required Strong proficiency in Microsoft Office and Windows-based systems Excellent organizational and communication skills Ability to multitask and manage priorities in a dynamic environment Experience in the service industry or dispatching is a plus Why Join Pro-Serv? Competitive pay ($17$20/hr based on experience) Opportunities for growth and advancement Supportive, high-energy team culture Leadership that values accountability, communication, and results Apply Today! If youre ready to be the heartbeat of our service operations and help keep our team and customers running smoothly, we want to hear from you.
    $17-20 hourly 10d ago
  • LCMHC Associate - Fee For Service

    Thriveworks 4.3company rating

    Service assistant job in Cary, NC

    Thriveworks is currently seeking provisionally licensed individuals pursuing North Carolina Licensure as a LCMHC in Cary, NC to provide a mix of telehealth and face-to-face sessions. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring provisionally licensed clinicians in North Carolina who are ready to make a difference and grow with us. We're especially interested in: Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings). Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Strong character matters - we value integrity, openness, and a commitment to quality care Must reside within 45 minutes of the office location. Ability to work in the office for the probationary period and then work a hybrid model (50% in office and 50% remote). Flexibility in your work schedule Qualifications: Must live and be seeking licensure in the state where services are provided A graduate of an approved 60-credit hour program Approved by the board as a LCMHCA Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor. Compensation: Up to $55,500 based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: Guaranteed, bi-weekly pay (no need to wait on reimbursement) FREE group and individual clinical supervision provided Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $55.5k yearly Auto-Apply 15d ago
  • Attorney - Financial Services Associate

    Dauntless Discovery

    Service assistant job in Raleigh, NC

    Financial Services AssociateOur client, a full service, international law firm with numerous Chambers rankings seeks an Associate Attorney to join the Finance, Bankruptcy & Restructuring practice in their Raleigh, NC office. The Firm has a highly regarded finance practice that handles a wide range of matters across the country. Candidate should have 3-5 years of sophisticated finance experience and experience in documenting, negotiating, closing, and conducting due diligence for all types of secured and unsecured credit facilities and loan transactions, with experience in syndicated credit facilities preferred. Proven experience in managing large commercial and corporate lending transactions from inception through closing and post-closing stages. Applicants must have strong academic credentials, outstanding written and oral communication skills, excellent attention to detail and must be committed to providing exceptional client service. Must be licensed or eligible to be immediately licensed to practice law in North Carolina. Equal Employment Opportunity Dauntless Discovery is committed to equal employment opportunity. It is our policy to refer individuals based on merit and qualifications without any regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, disability, veteran status or any other illegal consideration.
    $31k-56k yearly est. Auto-Apply 26d ago
  • Member Services Entrance Assistant

    North Carolina State University 4.2company rating

    Service assistant job in Raleigh, NC

    A Member Services Entrance Assistant is attentive, welcoming, and knowledgeable about Wellness and Recreation facilities and programs. In this role, you will greet members as they enter and exit the facility, provide directions around the facility, answer questions from current and prospective members and visitors, verify the identification of members, and work collaboratively with other student employees. Join our pack! Contribute * Access Control: Monitor access to the Wellness and Recreation facilities at three entrance locations to ensure only valid users and their guests are admitted. * Customer Service: Welcome and greet users and provide information regarding memberships, tours, facilities, programs, services and the local area. * Member Education: Educate users on downloading our app and using the MyWellRec portal. * Wayfinding: Assist members and visitors with directions around the facility and around campus. * Tech Support: Utilize InnoSoft Fusion and other technology resources for entrance access and control. * Cleanliness: Maintain clean and inviting entrances to the facility. Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Health Insurance for Temporary Employees * Enhance your career with LEAD courses * Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Raleigh, NC Department Wellness and Recreation System Information Classification Title Temporary-Clerical Working Title Member Services Entrance Assistant Position Information Requirements and Preferences Work Schedule Maximum 20 hours per week as scheduled Other Work/Responsibilities * Guideline Enforcement: Understand and enforce Wellness and Recreation and area specific guidelines. * Risk Management: Knowledge and implementation of emergency action plan. * Training and Meetings: Attend required training and monthly staff meetings. * Community: Develop professional relationships with co-workers, participants and guests. * Support: Perform other related duties to support the overall functioning of the department. Working Conditions * Environment: Work will be completed indoors. * Physical: Frequent standing, sitting, walking, bending and reaching. * Sensory: Potentially loud and busy work environment that requires strong communication and observation skills. * Schedule: Flexibility in availability is needed to potentially work early mornings, late nights, weekends, and breaks. * Safety: Exposure to potential safety hazards and adherence to the emergency action plan to mitigate risk. Minimum Experience/Education Department Required Skills * Initiative: Complete required work, pursue opportunities to expand knowledge, work to better the department. * Communication: Display effective and proactive interpersonal communication with users and coworkers. * Customer Service: Prioritize our users, ensuring a positive and supportive experience for all participants. * Critical Thinking: Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion. * Teamwork: Collaborate and use knowledge and experiences to contribute to the success of the team. * Values Reasoning: Using our four values of care, positivity, flexibility and support when making decisions. * Professionalism: Present expected behavior in the workplace, exemplified by your attitude and effort. Preferred Years Experience, Skills, Training, Education N/A Required License or Certification * Eligibility: Current full-time NC State student status, demonstrated by enrollment in at least 12 undergraduate or 9 graduate credit hours. Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment
    $26k-36k yearly est. 21d ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Service assistant job in Raleigh, NC

    Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
    $29k-33k yearly est. 2d ago
  • Service Assistant

    Jaguar Bolera

    Service assistant job in Raleigh, NC

    Benefits: Competitive Pay Flexible schedule Opportunity for advancement Training & development Wellness resources Calling all Game-Changers…Innovators….Challengers of the known. We need you . The Role: We are currently seeking enthusiastic individuals to join our team of Service Assistants. This role combines the critical functions of both Food Runner and Busser, making it an essential part of delivering an exceptional guest experience at Jaguar Bolera. The Service Assistant is the bridge between our kitchen and our guests, ensuring swift and accurate food delivery while maintaining the cleanliness and organization of our restaurant space. Your responsibilities will include: Greeting guests with a warm and friendly demeanor. Delivering food to the correct guest using location tracking pager technology. Clearly communicating dish details, including allergies or modifications, if applicable. Guiding guests and recommending options to enhance the guest experience. Bussing, clearing, and sanitizing tables, providing pre-bussing throughout the guest experience. Assisting with setting up and maintaining self-service stations. Washing and restocking glassware, maintaining overall cleanliness. Addressing guest concerns or issues promptly and professionally. Collaborating with team members to maintain a positive and energetic atmosphere. Proactively ensuring safety, both in front-of-house and back-of-house areas (food safety, potential hazards for employees or guests). Who We're Looking For:The ideal candidate for this role will possess: Exceptional customer service skills with a genuine passion for hospitality. Strong communication and interpersonal abilities. High standards for cleanliness and organization. The ability to execute proper sanitation practices and safety procedures. The ability to work effectively in a fast-paced environment. A positive attitude and a willingness to go above and beyond for our guests. Previous experience in hospitality, retail, or a similar customer-facing role is preferred but not required. Requirements: Must meet state minimum age for serving alcoholic beverages. Participate in Food Safety training. Must be able to lift 50 lbs. Interested in a flexible schedule, including nights and weekends. Confident with technology and point of sales systems. Willing to learn and grow in the role. Ready to Roll?If you're ready to embark on a rewarding journey with Jaguar Bolera and become a part of our vibrant team, we want to hear from you! Jaguarbolera.com Compensation: $17.00 - $19.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment. It is the evolution of the entertainment industry as a creator of memories and steward of good times. At Jaguar Bolera, you are the inspiration for genuine, authentic experiences that bring people together. Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate, a smile on every face, and adding value to the time people choose to spend with us. The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant. Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future. Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.
    $17-19 hourly Auto-Apply 60d+ ago
  • Donor Services Coordinator

    The V Foundation 3.6company rating

    Service assistant job in Cary, NC

    Do you enjoy working with large datasets and managing information within a Customer Relationship Management (CRM) system? Have you collaborated with donors, volunteers, and supporters in a nonprofit environment? Are you successful working as part of a team and interfacing with both internal colleagues and external partners? If so, we invite you to consider joining our organization as our next Donor Services Coordinator. This role offers an excellent opportunity to begin-or transition into-a rewarding career in nonprofit fundraising and donor engagement. Explore the possibilities and grow with us. Job Overview The Donor Services Coordinator is responsible for the accurate and timely entry, coding, and acknowledgment of all charitable donations received by the V Foundation and Don't Ever Give Up, Inc. This role serves as the primary point of contact for donor inquiries and ensures the integrity of donor data within Salesforce NPSP. The coordinator works closely with V Foundation colleagues across teams to support donor stewardship efforts and maintain accurate records that contribute to a strong donor experience. Key Responsibilities Gift Entry & Data Integrity (60%) Open and process incoming mail, including donations. Accurately enter all cash and non-cash gifts into Salesforce NPSP and other platforms as needed. Ensure proper gift coding, allocation to campaigns/funds, and receipting. Maintain up-to-date and accurate donor demographic information by reviewing and processing updates or changes. Print, proof, and mail donor receipts in a timely and accurate manner. Identify and merge duplicate records in accordance with data hygiene protocols. Collaborate with the team to resolve data discrepancies or questions related to donor giving history. Donor Communication & Support (25%) Monitor and respond to inquiries sent to donor-facing email inboxes (e.g., donor_services@v.org, info@v.org, matchinggifts@v.org). Provide professional, courteous, and prompt service to donors and internal stakeholders by phone. Support tribute campaigns, including stewardship of tribute contacts and ensuring tribute campaign pages are maintained and updated. Collaborate with the Development and Marketing teams on donor receipts and updates. Matching Gifts & Program Support (10%) Monitor matching gifts dashboards and reports to identify outstanding matches. Maintain employer and matching gift data in Salesforce NPSP and Double the Donation. Assist with updating autoresponders and correspondence related to matching gift inquiries and submissions. Administrative Support (5%) Order and maintain inventory of supplies, including stationery and business cards. Assist with general office coordination needs, including managing vendor appointments and merchandise storage as needed. Qualifications Minimum Qualifications Associate degree or equivalent combination of education and experience. Minimum 2 years of administrative, data entry, or customer service experience. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Comfortable with Zoom, Teams, and other virtual meeting tools. Familiarity with Salesforce NPSP or similar CRM database preferred. Basic understanding of reporting and data management principles. Excellent attention to detail, organizational, and time management skills. Strong interpersonal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Deciphers when the data is not accurate and works with colleagues to resolve so we can ensure the quality of experience we expect for our donors. Ability to follow multi-step procedures and evolve procedures as our data environment changes Demonstrated commitment to diversity, equity, and inclusion.
    $33k-40k yearly est. 2d ago
  • AVEDA Retail Services Associate

    Aveda Institutes, & Nurtur Salon & Spas

    Service assistant job in Chapel Hill, NC

    DO WHAT YOU LOVE, LOVE WHAT YOU DO Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors Demonstrate a strong understanding that the salon/spa industry is “high touch” and requires strong interpersonal skills and attention to the needs of others Focus continually on hospitality, guest care, and service excellence by welcoming guests and students and treating them with care and respect Perform Aveda rituals for guests as they are waiting for appointments including offering tea or water and hand and arm rituals Walk the clinic floor to update service times on an ipad, offer guests tea or water as you notice they do not have any and offer to pre-book next service Complete the Aveda retail service cycle for every guest Check guests in and out for appointments, ensuring that their contact information is correct, the appointment is booked appropriately with the necessary notes, and that the guest is rebooked accordingly Assist the Support Center by answering inbound calls from guests as necessary Effectively utilize and maintain the guest database and student books, ensuring that guest profiles are up-to-date and appointments are booked correctly Identify and work collaboratively to resolve student and guest challenges and/or requests in an efficient and timely manner Serve as a role model to students by presenting and reinforcing a professional appearance and behavior at all times Help maintain a cohesive, cooperative work environment through team building and motivation Effectively educate students, guests, and fellow team members about policies, products, services, promotions, and launches Actively participate in training programs for sales skills, product knowledge, and customer service Partner with the Guest Care team and leadership to set personal, team, and Institute objectives and goals in sales, pre-booking, re-booking, and retention Create a sense of urgency in task completion and achieving goals by motivating self and others to accomplish objectives effectively Interface effectively and collaborate with peers and leadership to successfully meeting scheduling needs Ensure there is always sufficient product inventory by assisting in regular physical inventory counts as required, assisting with the receipt, transfer, and shipment of product in an accurate and timely manner, and by communicating inventory opportunities, challenges, and incidents to leadership immediately Ensure that all waste materials are recycled in the proper fashion as dictated by local laws and Company guidelines Follow all Company guidelines and policies to properly open and close the retail area Follow all guidelines as set forth in the Cash Management Policy and ensure fiscal responsibility in the retail area by limiting expenditures and maintaining and achieving personal and Company sales goals Maintain all safety, security, and technological standards and identify and communicate potential problems, issues, and challenges to leadership immediately Ensure laundry is always done and that we have clean towels and linens available for student use Participate in and assist with Aveda and Nurtur corporate events including career fairs, marketing events, Earth Month, Beauty for a Cure, etc. Perform duties as assigned and/or required to meet business needs Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct Requirements: High school diploma or GED equivalent, Bachelor's degree a plus Minimum of 2 years' continuous retail, customer service, restaurant, or hospitality experience required; experience in the cosmetology industry highly preferred Valid state-issued Cosmetologist or Esthetician license preferred but not required Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time Excellent interpersonal, communication, and presentation skills Demonstrate professionalism and confidentiality in manner, dress, and conduct Computer proficiency in Microsoft Word and Excel Ability to set and achieve goals, implement decisions, and work under strict deadlines Ability to work a flexible schedule, including evenings and weekends as needed Strong commitment to customer service excellence and to the Company's mission and vision Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Health Insurance 401k Matching Dental/Vision/Life PTO Employee Discount - 50% Professional Development Budget Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer : Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If this is the Culture you believe in, then this is the place for you!! Apply Today!
    $31k-56k yearly est. 60d+ ago
  • Support Services Associate

    UNC-Chapel Hill

    Service assistant job in Chapel Hill, NC

    The Support Services Associate will be responsible for decontaminating, inspecting, wrapping, and sterilizing dental instruments. This position will utilize quality assurance and infection control techniques, processing and inspecting dental instruments. Specific responsibilities include: - providing excellent customer service in a fast-paced environment - maintaining a positive work environment that fosters inclusion - providing support for clinical licensure exams annually - providing cross coverage for various dental lab and continuing education events - helping reduce costs through collaboration with the team and utilizing inventory tracking systems to manage inventories of all materials - utilizing Personal Protective Equipment ( PPE ) while following CDC and OSHA guidelines - special assignments within the scope of the position, as assigned Required Qualifications, Competencies, And Experience - Knowledge in using Personal Protective Equipment ( PPE ) while following CDC and OSHA guidelines as well as following the OSAP Organization for Safety, Asepsis and Prevention guidelines for Dental Best Practices. - Strong interpersonal and communication skills (both oral and written) to collaborate effectively with all team members - Organizational skills and the ability to multi-task - Ability to establish and maintain good relationships with people of all levels and backgrounds - Ability to maintain flexibility and professional attitude while providing customer service in a fast-paced environment - Ability to manage and verify files, records, and inventory Preferred Qualifications, Competencies, And Experience - Experience or background in a professional dental setting - Experience providing customer service in a fast paced environment - Experience with inventory tracking and barcode scanning - Experience with Microsoft Office Suite - Dental Assistant l or ll - Bilingual skills Work Schedule Monday - Friday; 7:00 AM - 4:00 PM
    $31k-56k yearly est. 41d ago
  • Service Assistant

    Lm Restaurants 4.2company rating

    Service assistant job in Raleigh, NC

    Say Hello to Birdie! At the center of Raleigh's Fayetteville Street resurgence is Birdie's Barroom & Kitchen. This distinct meeting house, steps from the Capitol, endeavors to foster community over great cocktails and handcrafted, honest food. Serving our neighbors from their first cup of coffee to dinner, Birdie's features seasonal North Carolina flavors that honor the abundance of our beautiful state. With warm and personal hospitality, Birdie's embodies the spirit of the neighborhood table that brings the neighborhood together to fuel connectedness. Position Description Our Service Assistants are the ones who deliver our food to our guests, answer quick questions, and take care of on-the-spot needs the guests may have. This team keeps service areas well-stocked and ensures guest areas are clean and ready for service. Benefits You Will Enjoy Competitive pay and advancement opportunities Benefits offered with met requirements 401(k) with company contribution up to 4% Eat on us: Shift meals while you are at work Generous employee dining discounts Job flexibility and stability. We have been in business since 1999 Lucrative referral bonus program Job Responsibilities Model Carolina Hospitality Maintain a positive, energetic, fun attitude toward guests and team members Model company values of compassion, integrity, enthusiasm, quality, and creative thinking Exhibit teamwork and maintain a positive working relationship with other employees Learn and possess a working knowledge of our food and drink menu Ability to greet and serve all guests in a fun, engaging, energetic manner Uphold all policies and laws including safe alcohol service Must be flexible and adaptable to change Apply today. J oin us and be a part of making a difference - a dedication to taking care of our communities.
    $23k-30k yearly est. 2d ago
  • Service Coordinator

    Summit Companies 4.5company rating

    Service assistant job in Raleigh, NC

    The purpose of the Service Coordinator is to maintain SFS's office management activities for the Service department, this includes scheduling and answering phones to ensure profitability and customer satisfaction for the department. ESSENTIAL JOB DUTIES: Schedule service calls with customers. Coordinate the necessary equipment/materials accordingly. Schedule emergency service with customers. Create Technician schedules. Schedule all necessary subcontractors, lifts as required. Work with the Service Operations Manager to review reports and upload for customer access. Communicate system impairments and service requests to the appropriate Manager. Communicate with internal and external customers in a professional manner. Provide backup assistance on phones for the administrative assistance. Communicate with internal and external customers in a professional manner. Other duties as assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: HS Diploma or equivalent required. Associate degree preferred. Experience, Knowledge, Skill Requirements: 1 year scheduling facility services experience, preferred. 1 years of professional computer skills. Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals. Demonstrated critical thinking skills. Collaborator and ability to work with all levels of employees. Strong diligence and accuracy Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Strong interpersonal, written, and oral communication skills. Systems and Software Skills: Ability to operate a computer, use Microsoft Office required. Experience with SalesForce preferred. Other Qualifications: Valid driver's license with acceptable driving record required. Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. Up to 10% travel PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-AH1
    $34k-49k yearly est. Auto-Apply 33d ago
  • Service Coordinator

    Summit Fire & Security LLC 4.6company rating

    Service assistant job in Raleigh, NC

    The purpose of the Service Coordinator is to maintain SFS's office management activities for the Service department, this includes scheduling and answering phones to ensure profitability and customer satisfaction for the department. * Schedule service calls with customers. * Coordinate the necessary equipment/materials accordingly. * Schedule emergency service with customers. * Create Technician schedules. * Schedule all necessary subcontractors, lifts as required. * Work with the Service Operations Manager to review reports and upload for customer access. * Communicate system impairments and service requests to the appropriate Manager. * Communicate with internal and external customers in a professional manner. * Provide backup assistance on phones for the administrative assistance. * Communicate with internal and external customers in a professional manner. * Other duties as assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: * HS Diploma or equivalent required. Associate degree preferred. Experience, Knowledge, Skill Requirements: * 1 year scheduling facility services experience, preferred. * 1 years of professional computer skills. * Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals. * Demonstrated critical thinking skills. * Collaborator and ability to work with all levels of employees. * Strong diligence and accuracy Communication Skills: * Must have the ability to effectively read, write and communicate in English with employees and customers. * Strong interpersonal, written, and oral communication skills. Systems and Software Skills: * Ability to operate a computer, use Microsoft Office required. * Experience with SalesForce preferred. Other Qualifications: * Valid driver's license with acceptable driving record required. * Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. * Up to 10% travel PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-AH1 Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you! Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property. Benefits Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes: * Paid Vacation and Holidays * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) Plan with Company Match * Flexible Spending Accounts * Long-Term Disability - Employer Paid * Short-Term Disability - Employer Paid * Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity * Life Insurance for Team Members and Dependents * Employee Assistance Program * Employee Referral Program Our Core Values PIPE * We are PASSIONATE about life safety * We have INTEGRITY (Do the right thing) * We work in PARTNERSHIP with our customers and community * We constantly strive for OPERATIONAL EXCELLENCE (Do things right) Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
    $32k-42k yearly est. 33d ago
  • Athletics Programs Assistant

    City of Raleigh North Carolina

    Service assistant job in Raleigh, NC

    The City of Raleigh Parks, Recreation and Cultural Resources strives to foster a community of creativity, engagement, healthy lifestyles and welcoming neighborhoods. We value integrity, accountability, honesty, teamwork, fun, and leadership. Our Vision is to bring people to parks and parks to people, and we invite you to join our team! Why Join Us? We are interested in enhancing lives through the power of parks and recreation and the many benefits it provides. Together we connect and enrich our community through exceptional experiences. The permanent part time Athletics Program Assistant position assists in the management and daily operations of the Athletics Program, and aids in the development, coordination, and delivery of athletic and recreational programming. This includes but is not limited to: Athletic field and court rentals, seasonal youth and adult athletic leagues, special events, and administrative work. Programs Assistant will support the Athletic Program in its mission to invite people of all ages to discover the fun of City of Raleigh programs and services that connect people in an open and welcoming environment. This position is considered essential staff and will have both internal and external facing responsibilities. Work Hours: This position is expected to work 25 hours a week, primarily between 8:30 am - 5:15 pm, Monday - Friday. This person must be flexible to work evenings and weekends as needed. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Coordinates a wide variety of athletic field reservations for various rental groups * Assists with assigning rental groups to their appropriate Tiers within the Field Reservation Lottery System * Responsible for ensuring required reservation paperwork is completed in its entirety (including Certificate of Insurance and any required waivers) * Manages all contracts related to Field Reservations once confirmed * Implement procedures with regards to Rules and Regulations of COR Field Space agreements * Organizes facility booking within RecTrac software to ensure double bookings are avoided and necessary field space is booked for COR programs * Visit facility locations to inspect athletic fields to ensure the space is prepared for rental groups * Assists in processing and settling disputes and forwards complaints accordingly * Operational control of the Athletics Front Desk includes such tasks as assisting Athletics with day-to-day operations, providing accurate, timely responses to all public inquiries, and other responsibilities when necessary * Provide evening and weekend operational support and event coordination as needed, throughout various program sites in Raleigh * Assist in planning, organizing, and implementing programs, events, and activities * Complete mandatory training Education and Experience: High School diploma or G.E.D. equivalency; 1 year of experience in recreation, childcare, sports or related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications: * Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire Preferred Qualifications: * 18 years of age at the time of hire * Experience in athletic program management * Proficiency in Microsoft Word and RecTrac software * Experience handling reservations or booking within recreation * Experience programming and managing athletics * Experience working in a customer service or recreation setting Knowledge, Skills and Abilities: * Basic principles of recreation programming and facility operations * First aid, CPR, and general safety procedures * Leading and motivating staff in a positive and inclusive environment * Communicating clearly and effectively, both verbal and written * Multitasking and prioritizing responsibilities in a fast-paced setting * Interact with the public in a courteous and professional manner * Adapt activities to meet diverse participant needs and age groups ADA and Other Requirements: Work Environment and Physical Effort: Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work Environment: Employees may occasionally work in an office or similar indoor environment, in an outdoor or street (near moving traffic) environment, and in a vehicle. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
    $29k-40k yearly est. 4d ago
  • Correctional Program Officer (Assistant Administrator, Residential Reentry Management Branch)

    Department of Justice

    Service assistant job in Raleigh, NC

    Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Overview Help Accepting applications Open & closing dates 12/30/2025 to 01/22/2026 Salary $142,488 to - $185,234 per year Pay scale & grade GS 14 Locations 1 vacancy in the following locations: Montgomery, AL Maricopa County, AZ Los Angeles County, CA Sacramento, CA Show morefewer locations (18) Washington, DC North Miami, FL Orlando, FL Atlanta, GA Chicago, IL Kansas City, KS Detroit, MI Minneapolis, MN Saint Louis, MO Raleigh, NC New York County, NY Cincinnati, OH Philadelphia County, PA Pittsburgh, PA Nashville, TN Dallas, TX San Antonio, TX Seattle, WA Remote job No Telework eligible No Travel Required Occasional travel - Travel may be required for training and/or work related issues. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 0006 Correctional Institution Administration Supervisory status Yes Security clearance Other Drug test Yes Bargaining unit status No Announcement number CO-2026-0068 Control number 853308300 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency * DOJ Employees nationwide • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Division: Residential Reentry Management Branch, Reentry Services Division, Central Office, Washington D.C. • Duty Location: To be determined during selection at any current Residential Reentry Management office Duties Help Under the general direction of the Residential Reentry Management Branch (RRMB) Administrator, responsible for development and implementation of all duties and functions related to procurement initiatives, administration and/or oversight activities for the operations and programs of Residential Reentry and contract confinement/detention facilities nationwide. Serves as a resource person for the Bureau of Prison's (BOP) executive staff in regard to the residential (e.g., community) reentry of federal offenders. As such, provides information and advice to Branch Chiefs, Deputy Assistant Directors, Assistant Directors, Regional Directors, and the Director regarding the community reentry of offenders in BOP custody, the allocation of bureau resources for community residential reentry, and the current state of similar programs offered by other agencies. Serves as a liaison for the BOP with external entities regarding residential reentry initiatives and short-term detention facilities. Establishes and maintains professional relationships with high ranking officials in other governmental agencies, the Judiciary, members of the academic community and appropriate private agencies. Requirements Help Conditions of employment * U.S. Citizenship is Required. * See Special Conditions of Employment Section. Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: * 1. Meet CTAP eligibility criteria; * 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and * 3. Submit the appropriate documentation to support your CTAP eligibility. NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria. Qualifications To be considered for the position, you must meet the following qualification requirements: Education: There is no substitution of education for specialized experience for this position. Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. Specialized experience is directly related experience that included substantial involvement with a correctional program and provided a thorough knowledge of correctional techniques, or experience in meeting and dealing with people that demonstrated the ability to work effectively with inmates and associates in a correctional environment. Experience must have also demonstrated the ability to perform supervisory or administrative duties successfully. This includes (1) understanding the problems of custody, treatment, training, and release of inmates of penal or correctional institutions; (2) a thorough and comprehensive knowledge of an institution's internal policies, programs, regulations, and procedures; and (3) training subordinates, coordinating and directing activities and functions, evaluating performance of operations and the effectiveness of programs, and maintaining high standards or work objectives. This experience must have been gained in an administrative position, or in other positions that included the successful direction, or assistance in the direction of, an entire correctional program or a major phase of such a program. Some examples of this qualifying experience are: * Experience assisting in managing Residential Reentry programs. * Experience planning, developing, coordinating, implementing, overseeing and evaluating contract detention efforts. * Experience working with other Federal criminal justice agencies including U.S. Probation, U.S. Marshals Service, U.S. Sentencing Commission, and U.S. Parole Commission. * Experience interpreting and utilizing policies, directives, and agency guidelines to effectively manage residential reentry operations. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities. Your eligibility for consideration will be based on your responses to the questions in the application. Education See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. Additional information The representative rate for this position is $156,737 per annum ($75.10 per hour). Special Conditions of Employment Section: Initial appointment to a supervisory/managerial position requires a one-year probationary period. The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees. The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence. Additional selections may be made if vacancies occur within the life of the certificate. Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed. Current Federal Law Enforcement Employees: A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II". If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position. If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment. Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. There are several parts of the application process that affect the overall evaluation of your application: * Your resume, which is part of your USAJOBS profile; * Your responses to the eligibility questions; * Your responses to the online assessment; * Your supporting documentation, if required. Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement. What Competencies/Knowledge, Skills and Abilities are Required for this Position? The following Competencies/Knowledge, Skills and Abilities (KSA's) are required: * Ability to communicate in writing. * Ability to communicate orally. * Ability to analyze information and make recommendations, particularly regarding the formulation of policy, plans, and/or programs. * Knowledge of Residential Reentry Administration. * Knowledge of contracting procedures and acquisitions regulations to include contract types, methods, and techniques utilized in residential reentry procurements. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts. * Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.). * To receive credit for experience contained in an application, the experience must be documented: * Reflecting start date and end date in month/year format (MM/YYYY) AND * Include the number of hours worked per week. * SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade. * Employees applying with an interchange agreement must provide proof of their permanent appointment. * Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation. * CTAP, Click Here, if applicable. For more help, visit USAJOBS Help Center - What should I include in my resume? We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $29k-40k yearly est. 13d ago
  • Patient Service Representative

    Raleigh Medical Group 4.0company rating

    Service assistant job in Raleigh, NC

    Join Our Team as a Patient Service Representative! At our organization, we believe happy team members = happy patients. That's why we prioritize taking care of our staff, providing resources for growth, and creating an enjoyable workplace. As we continue to grow, we're looking for a Patient Service Rep who's ready to bring their positivity, professionalism, and people skills to our team! What You'll Do (a day in the life): Be the friendly face (and voice!) that greets patients, visitors, and vendors. Manage phone calls like a pro-directing, messaging, or paging as needed. Keep patient records accurate and up to date (because details matter!). Schedule, cancel, and reschedule appointments with ease and accuracy. Collect co-pays and balances while keeping interactions professional and friendly. Collaborate with the clinical team to keep patient care smooth and seamless. Protect patient privacy like a HIPAA superhero. Jump in with a smile whenever the team needs support. What We're Looking For: High school diploma (or equivalent) At least 1 year of medical office + EHR experience Strong communication skills (in person and on the phone) Dependable, detail-oriented, and professional Able to maintain confidentiality and handle sensitive info with care Team-player attitude with a customer-service mindset What's in It for You: Group Health, Dental, and Vision coverage FSA and HSA options Generous Paid Time Off (PTO) 401(k) with company matching Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Competitive Salary Annual Employee Appreciation Events If you're the type of person who can keep things running smoothly and make patients feel welcome the second they walk in the door, we'd love to meet you. Apply today and join a team that values YOU as much as our patients! No phone calls or staffing agencies will be accepted for this position. EEO Statement: Raleigh Medical Group is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual, or any other protected group status or non-job characteristic as directed by law Qualifications To qualify for this job you must have: High school diploma or equivalent. One year of medical office experience and EHR experience Speak clearly and concisely in person and on the phone. Maintain confidentiality of sensitive information. Report to work at the scheduled time and seldom be absent from work. Be depended upon to complete work in a timely, accurate, and thorough manner. Communicate effectively both verbally and in writing with patients and other individuals inside and outside the practice. Exhibit a professional manner in dealing with others and work to maintain constructive
    $28k-33k yearly est. 2d ago
  • Workplace Services Coordinator I

    Sierra Space Corporation 4.2company rating

    Service assistant job in Durham, NC

    Sierra Space Careers: At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth. Sierra Space team members share a spirit of innovation and collaboration and a belief that we can deliver on the boldest missions in space today. Together with our customers, we aim to safeguard our nation, sustain human presence in space, and secure the freedom of operations in low Earth orbit and beyond. Our success is measured by the trust of those who rely on what we build and deliver, and our technologies keep the United States and its allies mission-ready throughout space. We are mission-driven, and together, we are an extraordinary team. About the RoleThe Workplace Services Coordinator I is responsible for managing front office reception, phone, calendaring, daily facility coordination, and event management. This entry-level role offers opportunities for growth and development in workplace services. Key responsibilities include ensuring the smooth operation of the front office and facility, handling various administrative tasks, and serving as a primary point of contact for employees and visitors. Excellent communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment are essential. Additionally, the role may involve participating in process or cost efficiency efforts for the facility. In this role, you will manage front office reception, including greeting visitors, handling phone calls, and managing visitor access. You will coordinate and schedule meetings, appointments, and events using calendar scheduling tools, while overseeing daily facility coordination, including facility improvements and maintenance. Additionally, you will assist with event management by planning and coordinating employee events and meetings, handle email communication and site-wide communications, and maintain and organize front office and facility-related documentation. You will provide general administrative support by ordering office supplies and managing office equipment, collaborate with other administrative staff to ensure smooth office operations, and may participate in process or cost efficiency efforts for the facility. Other duties may be assigned as needed.About You Our mission is driven by an unyielding commitment to advancing space-based technology in service of our customers and safeguarding national security. We seek individuals who are passionate about innovating beyond boundaries and relentlessly pursuing solutions that protect, preserve and empower - to join us in this critical mission. We're looking for team members who align with our values, mission and goals - while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement. Minimum Qualifications: Typically, entry-level 0 - 1 years of experience. Knowledge of email communication and calendar scheduling. Ability to lead all day-to-day front office processes which may include employee events and meetings, facility improvements, visitor access, and site-wide communications. Strong interpersonal skills, ability to work collaboratively, adaptable to change, and a desire to learn. Preferred Qualifications: Strong organizational and time-management skills. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Proactive and able to work independently with minimal supervision. Detail-oriented and able to multitask effectively. Familiarity with office management systems and procedures. Compensation: Pay Range: $17.53 - $24.12 Your actual base compensation will be determined on a case-by-case basis and may vary based on job-related knowledge and skills, education, experience, internal equity and market competitiveness. IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Elevate Your Career At Sierra Space, we are committed to your personal and professional development. We empower you to make profound and meaningful contributions and foster a vibrant culture of collaboration, where teamwork ignites breakthrough innovations. We also offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, and more. Sierra Space is an industry-leading space and defense technology company providing satellites, spacecraft, and enabling mission systems and components. We deliver mission-proven technologies to our customers that safeguard our nation, protect space-based assets and enable space exploration. Application Deadline: This role will remain posted until a qualified pool of candidates is identified. Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space, and we will not be obligated to pay any referral fees. Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.
    $17.5-24.1 hourly Auto-Apply 43d ago
  • Patient Service Representative I

    Associated Urologists of North Carolina

    Service assistant job in Cary, NC

    The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $28k-34k yearly est. 15d ago
  • Resettlement Coordinator: Preferred Communities #2025539

    World Relief 3.9company rating

    Service assistant job in Durham, NC

    Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY:The Preferred Communities Case Coordinator provides case management services to refugees and other eligible immigrants through the Preferred Communities Program. Services include intensive case management to refugees with acute vulnerabilities and group based health and wellness services. This position is grant funded and is dependent on continued funding through the federal government.ROLE & RESPONSIBILITIES: Provide multi-faceted intensive case management services to refugees, SIVs and other Office of Refugee Resettlement eligible individuals with acute vulnerabilities. medical Create and implement individualized Self-Sufficiency Plans in collaboration with clients enrolled in the PC program. Assist client to learn to independently navigate the U.S. medical system to manage acute health conditions. Coordinate appointments and referrals for clients including medical and mental health appointments, social services, and other community referrals. Provide extended coaching and orientation for clients on topics identified as obstacles to integration, including but not limited to mental and physical health, financial management, parenting and family wellness. Conduct group based services including but not limited to evidenced based MHPSS groups, health literacy classes and parenting classes. Maintain accurate and up to date records including case notes, case files, budgets, and reports. Collaborate with community partners to connect clients to needed services and opportunities present in the Triangle area, and to develop new referral opportunities for WRD clients. Collaborate with other WRD client service staff to provide holistic services that maximize all core offerings for which clients are eligible. Maintain open, ongoing communication with staff, volunteers, and community partners on behalf of clients in accordance with individual self-sufficiency plans, while honoring confidentiality. Supervise and mentor the equivalent of at least one full time intern each semester. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document At least 2 years direct-service experience with vulnerable populations BA/BS in relevant field such as Social Work, Public Health, etc. Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience Strong verbal and written communication skills Passionate, dynamic, and good at improvising Ability to prioritize, multi-task and organize in a fast paced and fluid environment Ability to work with individuals from culturally and linguistically diverse backgrounds Highly self-motivated with strong follow-through and problem-solving skills Valid driver's license, regular access to vehicle, and ability/willingness to drive clients to appointments Flexible schedule for occasional work during early mornings, late evenings or weekends PREFERRED QUALIFICATIONS: Strong preference for candidates who are fluent in at least one language spoken by refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu. Master in Social Work Degree World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
    $35k-41k yearly est. Auto-Apply 6d ago
  • Personal Lines Customer Service Receptionist/Trainee

    Woomer Insurance Group

    Service assistant job in Apex, NC

    Job DescriptionThe Personal Lines CSR at WOOMER Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Compensation: $40,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
    $40k yearly Auto-Apply 60d+ ago

Learn more about service assistant jobs

How much does a service assistant earn in Raleigh, NC?

The average service assistant in Raleigh, NC earns between $18,000 and $44,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.

Average service assistant salary in Raleigh, NC

$28,000

What are the biggest employers of Service Assistants in Raleigh, NC?

The biggest employers of Service Assistants in Raleigh, NC are:
  1. LM Restaurants
  2. Costco Wholesale
  3. Mavis Tire
  4. North Carolina A&T State University
  5. Jaguar Bolera
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