Service assistant jobs in Richmond, CA

Temporary Program Assistant - $24/HR Calling all mission-driven San Francisco professionals! One of the city's oldest and most respected foundations-known for delivering life-changing recovery programs and essential services is seeking an immediate Temporary Program Assistant to support residents making a positive change in a recovery residential program. In this forward-facing, community-impact role, you'll be part of a deeply compassionate team helping residents feel welcomed, supported, and on track in their recovery journey. You'll assist the management team with daily resident activities, maintain program systems, support intake processes, ensure a clean and organized facility, and provide warm, culturally aware engagement with everyone who walks through the door. Qualifications: • Experience in residential, recovery, or social-services environments • Fluency in Spanish strongly preferred • Strong administrative, organizational, and multitasking skills • Compassionate, patient, and highly reliable • Comfortable working directly with residents and upholding confidentiality • Excellent communication skills and a true team-player mindset Apply today → Interview tomorrow → Start making a meaningful impact right away. This is an immediate temporary role, and only local candidates who can start right away will be considered.

The National Japanese American Historical Society (NJAHS), founded in 1980 and incorporated in 1981,is a non-profit membership organization dedicated to collecting, preserving, and sharing the historical information of the Japanese American experience. The NJAHS aims to provide authentic interpretations and sharing of this history for the diverse broader national and global communities. Role Description This is a part-time on-site role for a Program Assistant II. The role is located in San Francisco, CA. The Program Assistant II will be responsible for assisting in the management of various programs, providing administrative support, conducting research, and maintaining effective communication within the organization and with external stakeholders. The role requires active participation in organizing events and programs, as well as fostering a collaborative environment. Qualifications Strong Interpersonal Skills and Communication abilities Experience in Program Management and Administrative Assistance Proficiency in Quickbooks Online, Websites, Research techniques Proficient in written and verbal communication Ability to work independently and collaboratively on-site Bachelor's degree in a relevant field, or equivalent experience Familiarity with Japanese American history is a plus

Our client, a nationally recognized professional services firm specializing in healthcare finance and compliance, is seeking an Appeals Coordinator to support their experienced appeals team located in their East Bay office. The group offers a collaborative environment where precision, organization, and analytical thinking truly make an impact. This is a temp2hire opportunity. Responsibilities: Support the Appeals Team in managing the full lifecycle of Medicare Provider Reimbursement Review Board (PRRB) appeals. Maintain and organize appeal case files and supporting documentation, ensuring accuracy and accessibility. File and track submissions using the Review Board's electronic filing system and the firm's internal appeals management system. Review, edit, and compile jurisdictional and appeal-related documents in coordination with consultants and legal counsel. Process communications, manage deadlines, and maintain templates and standard documents to ensure consistent, timely filings. Qualifications: 3+ years' experience in a law office or similar professional-services environment. Strong organizational and document-management skills with excellent attention to detail. Familiarity with healthcare reimbursement or Medicare appeals processes preferred. Paralegal certificate from an ABA-approved program or associate degree in paralegal studies and Pacer experience is a plus. Hourly Rate: $38, may be flexible depending on experience.

WE'RE HIRING: OFFICE ASSISTANT Are you the organized, detail-loving, people-friendly pro we've been looking for? Our office needs someone who can keep things running smoothly and make every client, visitor, and teammate feel welcome. What You'll Do: Manage files, records & office systems Coordinate meetings, emails & communications Provide top-notch customer service at reception Support data entry, reporting & vendor payments Foster a safe, inclusive, and welcoming office environment You Bring: ✔ 2+ years admin or customer service experience ✔ Excellent organizational & communication skills ✔ Microsoft Office & Teams proficiency ✔ Commitment to equity, diversity & inclusion How We Work We operate with: Integrity, accountability, and transparency. A commitment to anti-racism, diversity, equity, and inclusion. An unwavering stance against antisemitism and all forms of prejudice. How to Apply Apply directly through our JFCS East Bay Career Center:****************************** If applying via an external site (LinkedIn, Indeed, etc.), please upload your cover letter and resume as one document if only one attachment is allowed. Join Us! Help us continue our legacy of compassion, advocacy, and empowerment for East Bay's most vulnerable communities. #NowHiring #EastBayJobs #Office Assistant #SocialWork #AgingServices #HumanServices #NonprofitCareers #JFCS #CommunityImpact #EquityAndInclusion #BayAreaJobs

Development Assistant (Temp) Part-Time 20-hours per week Compensation: $20-$24/hour DOE Duration: Temporary through February 2026 (covering maternity leave) Schedule: Onsite support required Essential Responsibilities Liaison the Business Office for gift entry logistics. Assist with planning and onsite execution of donor and volunteer events. Manage volunteer logistics, hospitality, and materials prep. Support donor acknowledgment processes (thank-you notes, mailings). Coordinate intake and routing of gifts for processing. Manage printing, signing, and mailing of acknowledgment letters. Run and print giving reports as needed. Prepare solicitation packets and maintain accurate documentation. Ensure secure handling of physical and digital gift records. Serve as onsite contact for gift-related inquiries. Provide general administrative support (scheduling, scanning, filing, supply management). Assist with meeting and event preparation (materials, food orders, room setup). Monitor and replenish advancement materials inventory. Qualifications: Exceptional verbal and written communication skills, active listening, and clarity in conveying ideas. Ability to work effectively across diverse backgrounds and perspectives. Emotional Intelligence: High self-awareness, empathy, and adaptability. Relationship Management: Builds authentic, trusting relationships with discretion and confidentiality. Collaboration: Works well with others to achieve shared goals. Organization: Strong planning, time management, and attention to detail. Handles sensitive information with sound judgment and confidentiality. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY. This is an Exempt to Permanent recruitment. Only currently active, exempt employees of the City and County of San Francisco in this recruitment's classification will be placed on the eligible list for consideration of future permanent positions. San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Application Opening: July 3, 2025 Application Deadline: Application filing will close on or after July 11, 2025 at 11:59 PM PST. Salary: $73,398 - $89,206 Annually Appointment Type: Permanent Civil Service Recruitment ID: E2P-2586-E10160 General Job Description Under general supervision, the 2586 Health Worker 2, performs a wide variety of the more difficult paraprofessional duties in a service program; works with professional staff in extending effective services to clients of the program served; plans, develops, and follows through on all contacts and cases; may supervise a small staff of workers, primarily Health Worker 1. The essential duties include, but are not limited to the following: In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities; Interviews and screens patients; Identifies patient's general condition and assists in assessing specific patient conditions and in treatment planning in conjunction with professional staff; May perform crisis intervention activities; Represents program staff in meetings with local community groups and governmental and social agencies to provide information on the activities and goals of the assigned program; As part of a therapeutic program, may conduct craft, recreation, and other activity groups; As directed, may assist in conducting therapy sessions with professional supervision; Maintains records incidental to other assigned duties, including patient's charts; May conduct surveys and operate technical equipment; Supervises others, primarily in the lower Health Worker classifications; and When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs. The 2586 Health Worker 2 performs other related duties as assigned/required. Working Conditions: Some positions may require employees to work directly with individuals within locked jails and psychiatric facilities; the homeless population and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions and/or heavy lifting. Qualifications Current Category 16, 17, or 18 Exempt Employee in Class 2586 who has worked at least 2,080 hours in class 2586; AND One (1) year of verifiable experience within the last five (5) years performing a combination of at least two (2) of the following duties: serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure. Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience. Applicants must meet the minimum qualifications by the filing deadline. One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Special Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score. Additional Information SELECTION PROCEDURES: Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire. Preliminary Questionnaire - Training and Experience Assessment (100% Weight) - During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16, 17, and/or 18) in the 2587 class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. Certification The certification rule for the eligible list resulting from this examination will be the Rule of the List Scores. Eligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit ***************************************** The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director. How to apply: Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov. Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional information regarding Employment with the City and County of San Francisco: Information about the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Workers Reasonable Accommodation Right to Work Copies of Application Documents Diversity Statement Veterans Preference Seniority Credit in Promotional Exams If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or **************. We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Temporary Description OUR IMPACT For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. OUR CULTURE We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need. YOUR IMPACT Volunteerism is at the heart of Samaritan House. Volunteers provide a motivated, valuable and exemplary workforce at Samaritan House. Our goal is to be the local volunteer organization of choice. This position requires a flexible candidate with strong data management skills as well as the ability to work with external and internal constituents successfully. Incumbent must enjoy working with people as well as managing large amounts of data or administrative work Under the direct supervision of the Director of Volunteer Engagement, Children's and Seasonal Services, or in their absence the Volunteer and Engagement Manager, the Temporary Volunteer Services Assistant is responsible for assisting and supporting Samaritan House's volunteer program experience, assisting with developing, coordinating, and maintaining an effective volunteer program. While the department is down one team member for an estimated 6 months, this position will assist in providing guidance and programming direction to the agency's volunteer program while building on existing efforts and plans. This includes assisting with forecasting, planning, outreach, recruitment, placement, orientation, training, reporting, analysis, evaluation and support for all volunteers in support programmatic and administrative functions across the organization. Volunteering is a key entry point for fund development at Samaritan House, and the staff within the Volunteer Department will play a key role in ensuring the coordination of volunteering and development efforts. Additionally, this position may be assigned offsite duties to support programs or other departmental initiatives. During the Holiday Season, while the Holiday Program is active, support will be required as directed by the Director of Volunteer Engagement, Children's and Seasonal Services. As a result, this role requires a high level of scheduling flexibility, including occasional early mornings, evenings, weekends, and holidays. The ability to travel between sites within San Mateo County is also necessary for this position. ESSENTIAL FUNCTIONS OF THE JOB Follow through with volunteer recruitment strategies to attract individuals from diverse backgrounds. Assist and support with screening, interviewing, and matching volunteers with appropriate roles based on skills and interests. Follow through and maintain onboarding, training, and orientation processes for new volunteers. Provide guidance, support, and provide feedback regarding volunteers throughout their service. Foster a positive, inclusive, and meaningful volunteer experience. Assisting in identifying new volunteer positions, and assist with tailoring current volunteer job descriptions to specific programs. Assist with tracking volunteer hours and maintain accurate records using volunteer management software. Recognize and celebrate volunteer contributions through events, awards, and regular communication. Guide, support, and provide manager with evaluation of volunteers throughout their service. Foster a positive, inclusive, and meaningful volunteer experience. Track volunteer hours and maintain accurate records using volunteer management software. Assist and support in-kind donation systems in accordance with Agency Policies and Practices. Coordinate in-kind donations and plan the distribution of items to programs as assigned within Agency Procedures. Assist with representing the organization at community events, fairs, and presentations to promote volunteerism. Assist with building partnerships with local schools, faith-based organizations, businesses, and other community groups. Help to facilitate single day volunteer activities as well as longer term collaborations for these groups. Assist marketing staff to promote volunteer opportunities via newsletters, social media, and the website. Maintain detailed records and generate reports on volunteer engagement, impact, and retention. Assist with grant reporting and fundraising efforts related to volunteerism. Assist with special events, fundraising campaigns, and programmatic needs as required. Recognize and celebrate volunteer contributions through any Volunteer Recognition Events and proactive communication. Positively and professionally, represent Samaritan House in external meetings; coalitions, trainings. at volunteer recruiting events, community and civic meetings. Assist as needed, conduct tours of Samaritan House facilities for volunteers, guests, and special groups. Assist in managing family engagement and community service programs that will integrate students in Samaritan House programs and help them better understand social services. Assist with team management of Samaritan House Volunteer Programs and Services including but not limited to the Annual Holiday Program, Kids Closet Program and Wee Care Program, including the management of volunteers within those services/programs. Identify and develop innovative ways to utilize groups and corporations at Samaritan House sites. Work with program managers and executive staff to assess the volunteer needs of each program or dept. Assist volunteer team and Wee Care Volunteer Lead to build up the Wee Care elementary and middle school donation program, creating a meaningful connection between children and Samaritan House's mission. Assist Volunteer team in the management of the Kids Closets youth programs, including, the “Books, Bikes, Costumes and Backpacks program as well as any other services provided by this department. This role will serve as primary point of contact for Kids Closet and associate work. Perform tasks to support the Holiday Program as assigned by the supervisor this position. Will support the department's efforts within the Annual Holiday Program. This may cause some redirection of day-to-day work normally done throughout the year Help implement program policies, procedures, and best practices. Assist with tracking program metrics and outcomes for continuous improvement. Assist with report generation for funders, grants, or internal reviews as requested. Help ensure a safe, welcoming, and confidential service environment. Participate in program audits, monitoring visits, and improvement initiatives. Sustained professional boundaries with all agency constituents. Perform job with excellent and reliable attendance. Maintain confidentiality and perform all work with high integrity, ethics and within Agency values. Communicate effectively and timely in all aspects of the job. Assess personal safety in each interaction and undertake due diligence in maintaining personal safety. Conduct all business and work within federal, state, county, municipal, industry and agency regulations, policies and procedures. Represent the organization in a professional and courteous manner at all times internally and externally. Remain a resource to entire Agency. Report and complete any necessary incident reports within 24 hours. Attend trainings and meetings as assigned including, but not limited to, department meetings/training, all staff meetings/training, and others as required. Other duties as assigned. Requirements JOB QUALIFICATIONS Please note our preferred and in some cases required qualifications for this position: EDUCATION: Associate's Degree in social work, psychology, or human services or related field preferred. Related experience may substitute for educational requirements. EXPERIENCE: Minimum of two years working in in direct human services, preferably with volunteer or program coordination duties. KNOWLEDGE, SKILLS, AND ABILITIES: Familiarity with the structure of a nonprofit agency. Excellent communication skills, both oral and written including public speaking; Ability to utilize a variety of tools and techniques for communicating with group audiences i.e. print and electronic media, websites and newer electronic technologies for volunteer outreach efforts Excellent computer proficiency: experienced with all programs in Microsoft Office Suite and Windows-based operating systems. Must be comfortable working from locations outside the office, as some responsibilities will need to be completed off-site or remotely, including accessing files, completing tasks, and collaborating effectively with team members. Strong administrative, adaptive, multi-tasking and organizational skills. Strong attention to detail and ability to produce excellent and timely quality work is required. Ability to successfully manage time, prioritize work, and alter priorities in a fast paced and ever-changing work environment. Clear understanding of professional boundaries with high-risk clients and other agency constituents under all circumstances as well as the ability to ensure and maintain confidentiality in all aspects of work Excellent interpersonal and emotional intelligence skills required. Must be able to regularly interact effectively, compassionately and empathically with all constituents of diverse back- grounds and in various states of tension. Must be able to maintain positive relationships with constituents. Ability to maintain professionalism and deliver excellent service under all circumstances. Must be able to engage, maintain and build relationships with new and current constituents. Must have understanding and ability to comply with any agency regulations, policies and procedures demonstrated through compliance efforts and activities. Excellent record keeping skills. Ability to maintain all work and associated files current. Strong and timely data entry skills. Ability to conduct all business within agency values, professionalism, high level of ethics and high integrity; ability to exercise appropriate judgment and timely decision making under various conditions is required. Excellent Initiative and ability to work independently and within a team. Ability to proactively identify challenges and have a resourceful and solutions-based approach to challenges. Must be able to manage and de-escalate problem situations successfully. Candidate must be able to regularly travel between the Agency's various sites as needed; valid driver's license, proof of insurance, good driving record and a registered vehicle. Flexible schedule required to work early mornings, days, evenings, weekends or holidays as assigned. PHYSICAL REQUIREMENTS AND BACKGROUND CHECK References will be conducted by Samaritan House prior to employment. Staff will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Regularly sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced. This position is highly physical in nature and requires a candidate to carry various in-kind donation items to and from other parts of the building or nearby Kids Closet Building. Salary Description $25 / hour

Job Description HOUSING ASSISTANT OPPORTUNITY (SEE FULL JOB ANNOUNCEMENT ATTACHED): Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authority's Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authority's policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. The various duties listed below are illustrative of the various activities that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignments associated with this position. ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following: Eligibility and Recertification Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds. Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Schedule and conduct interview with clients or applicants in person for determination and/or recertification of eligibility. Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants. Collect and review recertification, interim, transfer and reasonable accommodation information. Evaluate, verify, and calculate information and rent for recertification, interims, and move-in. Explain client responsibilities to all prospective and current clients as well as landlords. Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures. Calculate housing allowances to establish the level of rent based on HUD regulations. Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations. Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner. Ensure that all pertinent information regarding income, other monetary resources and financial obligations from applicants and recipients is received in a timely manner to complete the initial and annual eligibility process Evaluate known eligibility factors in specific cases against established criteria and determine eligibility. Review application documentation and declaration for completeness and consistency including required signatures. Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information. Obtain information relative to clients or applicants from previous landlords, County Social Service Department, and other agencies. Coordinate background information checks of applicant/participants for eligibility purposes. Interpret rent contract and lease conditions to ensure that the voucher holder, landlord and the assistant representing the Housing Authority have the same understanding of the contract/lease. Conduct eligibility validation studies by reviewing eligibility factors to determine the continuation, modification, or termination of the housing voucher assistance, as directed. Prepare summaries/reports of information obtained during home or office visits with clients. Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application. Maintain client records in a timely and accurate manner and perform periodic reviews to determine continuing eligibility. Prepare a variety of forms and other documents required by Federal, State and County governments and answer correspondence requesting information about housing programs. General and Other Duties Adhere to Authority and regulatory standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets. Review and discuss client issues of non-compliance with the Manager and/or Director to ensure clients are provided with reasonable opportunity to correct areas of non-compliance. Process and maintain files and correspondence associated with the housing choice voucher process in an accurate and timely manner. Assist in providing initial orientation for new Housing Assistants, Office Assistants, or other support staff. Assist in the documentation and investigation of voucher holder complaints. Schedule appointments to discuss and initiate solutions or refer situations to the Manager for appropriate resolution. Ensure privacy and maintain security of confidential materials. Assist in performing other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload. Maintain punctuality and attendance per agreed upon scheduled work hours. Process payments received as a result of overpayment agreements executed with landlords and program participants. Deliver mail to post office, may also have to pick up mail. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters OTHER JOB FUNCTIONS: Perform related duties as assigned.

Swing 3:00pm - 11:30pm, Sun - Thurs/Tues - Sat, rotating. requires full vaccination against COVID-19 before hire. SoMa RISE is an innovative program that will provide low barrier services to people who use drugs in and around the SoMa/Tenderloin area with a particular focus on individuals who are marginally housed/experiencing homelessness. We are recruiting compassionate staff who are familiar with harm reduction and who are able to provide non-judgmental supportive service to individuals who are using drugs. The program is one of the first of its kind in the USA, and is part of the Mental Health SF initiative. Program participants are 18 and over adults who are under the influence of substances and are in need of short-term care and support. HR360 will be operating our SoMa RISE site in a manner that treats all participants with compassion dignity and respect; are staffed with EMTs, a wellness team including health workers, site support staff, and safety monitors. The program will operate a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires: To reduce barriers for people who use drugs to access a non-judgmental and participant-centered SoMa RISE Program opportunity to support clients addressing the inter-related harms of homelessness, substance use, and trauma. To provide radical hospitality and support to marginalized populations in a welcoming, optimally safe, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, by providing an appropriate space for individuals who are experiencing substance use related crisis/dysfunction, including reducing deaths due to overdose and promoting restorative approaches to conflict. To create a stigma-free zone for SoMa RISE services that will elicit and incorporate the needs and preferences of persons who use drugs in San Francisco into the program's mission, policies, practices, and development. To continuously monitor the successes and challenges of the Program so as to learn how to improve the service delivery of this community-based model. And to collaborate with the community partners, including community-based harm reduction, treatment, and wellness resources to create more sustainable links to resources for individuals during and after their SoMa RISE stay. Supervising Health Workers in Harm Reduction Services SoMa RISE Program provide direct supervision, oversight, coordination, support, and quality management under the direction of the Director. The Supervising Health Workers are primarily responsible for direct supervision of program staff and daily operations, including participant care, staffing, safety, daily operations, ongoing development, and others as they arise. Through staff supervision, training, and direct service, the Supervising Health Workers ensure that all aspects of the program are functioning optimally to create a safe and welcoming milieu environment. The Supervising Health Workers act as the on-site supervisor in the absence of the Director. As a part of a collaborative team, along with EMTs, Health Workers and Safety Monitors, Health Worker Supervisors will oversee staff and ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. The team works to engage participants in health resources, however great or small. Health Worker Supervisors will model and demonstrate healthy COVID transmission prevention behaviors, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Worker Supervisors will be required to complete and approve program documentation and assist in connecting our participants to ongoing services and supports, and others as they arise. Key Responsibilities Supervisory Responsibilities: Assisting in recruiting, hiring, onboarding, training, and supervising all SOMA RISE staff and volunteers, including EMTs, health workers, supervising health workers, janitors, drivers, and safety monitors. Responsible for supervising COVID protocols are observed and ensuring the overall safety and operations of program site. Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning. Supervising program and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety and participant experience. Assisting in organizing and leading internal program staff meetings, clinical, and administrative staff supervision including regular shift meetings and various ad hoc meetings. Ensuring the overall quality of customer and health services at program. Collaborating and liaising with primary stakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others. Utilize ‘servant leadership' philosophy and practices when needed to be able to perform all job duties of all program staff (other than EMTs). Administrative/Compliance Responsibilities: Ensuring the integrity of documentation and data collection by monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits. And partnering with HR360 EHR department to ensure adequacy of internal program IT and EHR resources. Clinical/Supervision Responsibilities: Provides consultation and supervision as needed. May provide formal clinical supervision to staff to address secondary trauma and compassion fatigue. Training Responsibilities: Conducting trainings on harm reduction, Narcan use, drug and alcohol, use/intoxication/withdrawal, customer service, trauma-informed care, team-based care, anti-stigma, crisis management and de-escalation and other related topics. And other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: 2+ years of direct harm reduction services (e.g. syringe access, drop-in, outreach, health engagement). Minimum 2 years' experience supervising staff. High school diploma or GED required. We value applicants with Lived experience of drug and alcohol intoxication. Experience in crisis intervention and overdose reversal. CPR certified within 30 days of hire. First Aid Certified within 30 days of hire. Preferred: Experience mentoring frontline harm reduction staff. Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches. Familiarity with community resources and systems of care in San Francisco. Background Clearance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Skills and Abilities Required: Professionalism, compassion, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Knowledge of co-occurring disorders and trauma informed treatment. Experience working with criminal justice population. Bilingual. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Tag: IND100.

Pay Range $31 to $38 depends on experience Job Description- Social Service Assistant The Social Services Social Service Assistant assist the Social Services Director in operation of the Social Services department in accordance with the National Association of Social Workers (NASW) Code of Ethics and maintaining compliance with federal, state, and local guidelines and regulations, Masonic Homes policies and procedures, and standards of care for specialty practice The Social Service Assistant is a member of the interdisciplinary and management team of the nursing center. The Social Service Assistant will work under Social Services Director in fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. This climate shall provide patients/residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life. Principal Duties and Responsibilities · Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs. · Provide timely and accurate completion of Social Services and Activities portion of the MDS, Care Area Assessments, Resident Care Plan, and Progress Notes as well as other forms such as POLST, Theft and Loss, Grievances, Notice of transfer Log, Notice of transfer, NOMNC and Skilled SNF ABN as required in order to comply with federal and state regulations and facility policies and procedures. · Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions · Provides guidance with end of life decision making, facilitating communication between patients', families, providers, the Care Management Team and Physicians. MH supporting a compassionate approach to the Process of transitioning to palliative care and hospice. . psychosocial needs are identified, referrals are made, and services are provided. · Work closely with the facility mental health provider to ensure that all resident . transition and adjustment to a long- term care facility, including their social, emotional, Ensure or provide therapeutic interventions to assist residents in coping with their and psychological needs. • Ensure or provide support and education to residents/family members/significant referring them the appropriate social service agencies when the facility does not others to assist in their understanding of placement and facility issues in addition to O provide the needed services. · Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident's total care and providing them with information on the resident's status as requested or appropriate . · Provide clinical interventions to address catastrophic events that occur during the resident's stay in the facility. · Coordinate resident room changes. · Discharge Planning . Ensures that patient/resident discharge goals are identified at admission and documented accordingly. Works with patient/resident, family members/significant others and interdisciplinary care team through care planning and utilization management throughout the course of the stay to identify strengths and needs to ensure an appropriate discharge plan is formulated. ◦ As part of interdisciplinary care team, identifies discharge teaching needs . · Makes referrals as needed for post discharge care to appropriate agencies and suppliers. · Responsible for communicating to center team members the estimated discharge date and updating AOD. . · Establishes relationships and maintains contact and referral flow with community based agencies/services for discharge planning. ◦ Initiates and participates in completion of Discharge Transition Plan & Discharge packet materials and orienting the patient/resident and family around the process. . May be involved in contacting patients/residents post discharge to ensure successful transition. · Follows oral and written instructions accurately · • Participates in facility quality management program * Follows facility policies and procedures and federal / state regulation . Keeps Administrator informed of work priorities and problems. · Responds appropriately to emergency situations and disasters. · Provides a safe environment for patients, visitors and staff. . Assure security of environment to prevent exit of wandering residents. Implement the • Recognizes and assists in the prevention of elder abuse, neglect, and exploitation facility procedure for elopement if any resident leaves the facility without permission. (financial and other) and (financial and other) and reports to appropriate sources per state regulations . · Follows facility standards relating to customer service. Maintains confidentiality of residents and other work related issues. ◦ Assures that all residents are treated with respect and dignity. · Follows facility rules of conduct. ◦ Attends in-services related to work and completes required in-services annually; attends outside classes to enhance role and professional standards, as appropriate. Provides timely notification of illness/absences to appropriate supervisor following departmental policy and time lines. · Attends facility meetings as assigned. · Follows dress code for work area. · Performs other duties as assigned Requirements Bachelor's degree in social work, or bachelor's degree in a human services field including but not limited to sociology, special education, rehabilitation counseling, and psychology; AND One year of supervised social work experience in a skilled nursing setting working directly with residents Management/administrative/supervisory experience preferred Benefits Benefits At Masonic Homes, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skill, and great ethical standards with the opportunities to advance your career. In return for your skills, you will be offered: A work environment focused on teamwork and support Contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan

Job Opening: Social Services Assistant Hayward Gardens Post Acute is seeking a part-time Social Services Assistant. The ideal candidate will be able to thrive in a fast-paced environment, provide excellent patient care, maintain a positive attitude, and work collaboratively as part of a team. Compensation: Pay: $23-$25 per hour, depending on experience Benefits: Competitive Pay Healthcare Benefits: Including vision and dental (for full-time employees) 401(k) Plan: Available for full-time employees Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities Responsibilities: Establish a course of action by exploring options and setting goals with residents and their families. Assist residents in achieving the highest practicable level of self-care, independence, and well-being. Provide medically related social services to ensure the highest practicable physical, mental, and psychosocial well-being of each resident. Evaluate social and family information, psychological and emotional needs to assess social service needs and develop care plans for these issues. Provide emotional support and address emotional problems, assisting residents and families in coping with physical disabilities, health-related fears, and grief related to loss of ability and/or death. Requirements: Preferred: Experience in skilled nursing and familiarity with PCC (Point Click Care).

POLICE SERVICES AIDE Salary: $43.66/Hourly - $48.30/ Hourly (Appointment is generally made at one of the first three steps, depending on qualifications) is filled. DEFINITION Under general supervision, this civilian classification provides technical assistance and clerical support to the Police Department, patrols authority owned buildings by car and foot, and is responsible for the general operation of Police Departments Communication Center; and performs related duties as required. ESSENTIAL FUNCTIONS Investigates non-criminal issues; and Prepares written reports on property deficiencies, property damage, resident health and safety issues and disturbances of the peace; and Gathers evidence and interviews witnesses; and Answers questions and responds to non-hazardous criminal and other complaints from Authority residents and the public by telephone and in person; and Issues citations and/or warnings for parking and other violations; and Initiates the towing and removal of vehicles from Authority property; and Attends community meetings; and Processes calls for service via direct Authority telephone calls, or relayed from 911 emergency services, and input data into the Computer Aided Dispatch (CAD) system; and Inputs data, and retrieves data from various law enforcement telecommunications systems, with the ability to read and understand information contained in the printouts; and Operate a multi-channel radio system under FCC rules and regulations, as well as in emergency and non-emergency circumstances; input and retrieves data from the Records Management System (RMS). MARGINAL FUNCTIONS Performs other related duties as required. MINIMUM QUALIFICATIONS One year experience in a police department, serving in one or more of the following categories: police dispatcher, parking enforcement officer, police records clerk, or in a clerical capacity where police related systems were used. A High School Diploma, GED, or a recognized equivalent. Possession of a valid (Class C) California driver's license, with an insurable driving record. Must be a US Citizen in the process of obtaining citizenship. No Felony Convictions. Must be available to work nights, weekends, and holidays Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Completion of the POST Entry Level Dispatcher Selection Test Battery or alternative job-related tests of these abilities, administered by either the hiring department or another entity, with a score deemed acceptable by the hiring department. All tests must include assessments of Verbal: This ability includes written and oral comprehension (the ability to read passages and listen to orally-imparted information and retrieve facts, draw conclusions and derive meaning); and written expression (the ability to use language to convey information clearly in writing). Reasoning: Deductive: the ability to apply general rules to specific problems to attain logical answers or Information Ordering: the ability to correctly follow a given rule or set of rules to arrange things or action sin a certain order. Memory: this ability included the capacity to store and retrieve facts, details and other information. Perceptual: This ability includes speed and accuracy (the ability to quickly and accurately compare letters and numbers presented orally and in written form); and time sharing (the ability to shift back and forth between two or more sources of information, both written and orally-imparted, in performing a task or set of tasks. The most common Dispatcher Selection Test Battery accepted is the CritiCall Test. This test is Pass or Fail. KNOWLEDGE, SKILLS, AND ABILITY KNOWLEDGE OF: Effective communication, both verbally and in writing; understand and follow verbal and written directions; make quick, accurate and independent decisions under stressful situations; possess the ability to multi-task, discern and prioritize important and dangerous situations; type at a speed of not less than 35 wpm; become certified by the Department to access CLETS, DMV, DOJ and NCIC information from law enforcement record information systems; possess the ability to pass a POST approved dispatching course within twelve months of employment; and perform other tasks as specified in the State of California Division of Industrial Accidents form RB-91 for this position. ABILITY TO : Deal effectively with low-income groups and the public; sit, stand and walk for up to 4 hours; bend, climb, crawl, reach overhead, crouch, kneel, balance, push and pull for up to 1 to 2 hours; have vision correctable at 20/20 in one eye and 20/30 in the other with no color deficiencies; have weight proportional to height; occasionally carry up to 50 pounds; occasionally run; interpret rules, regulations and procedures. TO APPLY: Please complete an employment Application online at ************** This will be a continuous recruitment until the position is been filled. ADDITIONAL INFORMATION FOR APPLICANTS Thank you for your interest in employment at the Oakland Housing Authority. ************* by the date indicated; a current, detailed resume may be attached but will not be accepted in lieu of a completed employment application. All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director. All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre-employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States. Prior to becoming permanent, new employees must successfully pass a probationary period. BENEFIT INFORMATION Employees of the Authority enjoy a competitive fringe benefit program. SICK LEAVE is accrued at the rate of one day per month. VACATION LEAVE for new employees is accrued at the rate of 10 days each year. There are also fifteen (15) paid holidays each year. RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS). The Authority also participates in Social Security. COMPETITIVE HEALTH, DENTAL, AND VISION INSURANCE is available. GROUP LIFE INSURANCE is fully paid by the Authority. Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year. The Oakland Housing Authority does not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, veteran's status or disability in the employment or the provision of services. In compliance with the federal, state and local disability laws, the Oakland Housing Authority will provide equal employment opportunities to all qualified individuals, without regard to disability. The Authority is committed to making reasonable efforts in the examination process to accommodate applicants with disabilities. Individuals requesting reasonable accommodation in the examination process must do so no later than five (5) working days after the point of invitation by the Authority to an examination, otherwise it may not be possible to arrange accommodation for this selection process. The Human Resources Department will make reasonable efforts in the examination process to accommodate disabled applicants. Applicants with special needs, please call ************** (voice); ************** (TDD).

What we expect The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced State Code Coordinator in Oakland, CA. ESSENTIAL JOB FUNCTIONS: Generates proposals for code compliance and state work. Coordinates work with branch service superintendent, repair manager and service technician. Communicates with customers on the items to be completed by customer and what items the Company will complete. Processes all preliminary orders as they are sent. Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer. Keeps records of the progress of the work to be completed. Sends letters of compliance to the State and to the customer when the Company's portion of the work is completed. Files when completed. Researches and responds to all inquiries regarding permits, preliminary orders and testing. Works with Regional repair coordinators; provides completed booking packages. Pulls permits and schedules vendors (drilling, cab, phones, etc). Follows up with customer prior to billing to verify work completed, billing address, etc. Performs other duties as assigned. Who we are looking for EDUCATION & EXPERIENCE: High school diploma or GED (general education degree); one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or equivalent combination of education and experience Three to six months related experience and/or training Ability to utilize a laptop, desktop computer, or tablet, cell phone if needed PREFERRED EXPERIENCE: Previous elevator experience Budget-conscious System database knowledge What we offer Salary range: $32.00-$42.00 per hour with an annual bonus program of 0% - 8% Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Who we are Contact To apply to a position, please click on the Apply Now button. For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference. *******************************

General Purpose The primary purpose of your job position is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Essential Duties * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility. * Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed * Assist in the development, administering, and coordinating of department policies and procedures. * Review department policies and procedures, at least annually, and participate in making recommended changes. * Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. * Participate in community planning related to the interests of the facility and the services and needs of the resident and family. * Assist residents in achieving the highest practicable level of self-care, independence and well-being. * Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well-being of each resident is attained or maintained. * Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director. * Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. * Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs. * Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life. * Coordinate social service activities with other departments as necessary. * Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care. * Evaluate social and family information and assist in determining plan for social treatment. * Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services * Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. * Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. * Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. * Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. * Assist in the development of and participate in regularly scheduled orientation and in-service training programs in relation to the social, emotional and medical needs of the residents. * Assist in the development of the department's budget. * Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. * Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required. Prior health-care experience preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

About the Job JRN #2269 A private Bay Area family is seeking a patient, emotionally intelligent, and energetic Nanny & Family Assistant to support their blended household of five children. The role primarily focuses on the three children (approximately 7-13 years) , while collaborating closely with a full-time nanny who manages care for the two younger children. The family values reliability, professionalism, and consistency. The right person will bring structure, warmth, and positive energy to a dynamic environment-someone who can balance nurturing care with strong communication and follow-through. This is a full-time position requiring flexibility, teamwork, and a calm, grounded presence. Key Responsibilities Provide attentive care for three children Assist with morning routines, school prep, and household organization Coordinate after-school activities, pickups, and evening routines Support and engage children in enrichment, play, and creative learning Assist the family with household tasks, errands, and scheduling needs Collaborate closely with the Estate Manager, full-time nanny, and household team Maintain structure and consistency between alternating custody weeks Support occasional travel, date nights, and schedule changes with flexibility Qualifications 5+ years of professional childcare or family support experience Background in education, child development, or teaching strongly preferred Strong emotional intelligence and patience with blended family dynamics Comfortable managing shifting schedules and multiple children's needs Excellent communication and organizational skills Team-oriented, professional, and dependable Valid driver's license, clean driving record, and background check required California-based candidates preferred Schedule Week 1: Monday-Friday (mix of morning/day and 1-9 PM shifts) Week 2: Monday, Tuesday, Friday, Saturday, Sunday Two weekends per month required (rotating) Flexibility for school holidays, date nights, and occasional travel Compensation & Benefits $50-$55/hour DOE (guaranteed 40 hours/week) 2 weeks paid vacation (accrued) Paid sick days & 8 paid holidays Health insurance reimbursement up to $500/month (or 50% of nanny's plan) Vehicle provided during working hours Location California-based | Bay Area preferred #Nanny #FamilyAssistant #PrivateFamily #Childcare #EducationSupport #BayAreaJobs #HouseholdTeam #UHNWFamily #DomesticStaffing #PocketbookAgency LI-KS

El Camino House: 2175 S El Camino Real, San Mateo, CA 94403 (2) Weekend Day shift 7:00am - 03:30pm (2) Weekend Grave shift 11:30pm - 07:30am (2) Monday-Friday Swing shift 3:30pm - 12:00am Safe Harbor Shelter: 295 N Access Rd., South San Francisco, CA 94080 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Grave shift 11:30pm - 07:30am (1) Monday-Friday Day shift 7:00am - 3:30pm (This one requires bilingual English/Spanish AND intermediate computer proficiency) Pacific Shelter: 2610 El Camino Real, Redwood City, CA 94061 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Graveyard shift 11:30pm - 07:30am (1) Monday-Friday Swing shift 3:30pm - 12:00am OUR IMPACT For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. OUR CULTURE We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need. YOUR IMPACT Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House's Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency's Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+ room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Day Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need. ESSENTIAL FUNCTIONS OF THE JOB Resident Client Customer Service Delivery: Ensure the delivery of excellent, values driven and high-quality customer service in all aspects of the program. Deliver all service with a demonstrated commitment to treat clients, volunteers, and co-workers in a kind, compassionate manner at all times in all business dealings. Troubleshoot client needs, requests and concerns in a timely manner. Respond to the needs of clients and listen to their concerns or inquiries. Redirect when needed. Manage any situations that arise, acting professionally, appropriately and within professional boundaries to resolve problems. Shelter Safety and Risk Management: Safely respond to and assist with the management of any emergencies/accidents/incidents including but not limited to accidents, fire, police, client medical emergency, client interpersonal issues etc. Maintain safe shelter property and program environment (inside, outside) and storage areas in a clean, safe condition including all appliances and alarm system (with maintenance). Perform minor shelter repairs and maintenance. Conduct walk-through tours with Shelter Operations Manager of the facility to identify needed repairs and maintenance requiring shelter staff or facilities support. Know the current disaster plan for the shelter unit. Participate with the Shelter “safety team” maintaining and knowing how to execute a site's emergency plan. Participate in evaluation of emergencies as needed. Participate with all fire, health, and other needed facility inspections including fire drills at Shelter Sites as requested. Shelter Services Activities: Perform Client Onboarding - which includes client Intakes and orientations of the program. Educate, guide and explain to residents' rules and procedures of the program. Support any shelter service site and position as assigned and participate in all aspects of program delivery as requested. Conduct hourly inspections of assigned client personal space (house, room, bed, etc.). Post status for clients. Report to staff the condition of the client's personal space. Maintain, store, organize and distribute shelter supplies. Ensure adequate, labeled supplies of food, clean linens, towels, clothing, cleaning supplies, personal care/hygiene products, furniture, and equipment for clients, facility and the office. Shop for all needed food items as requested by supervisor. Perform head counts and during Grave Shift ensure two headcounts are completed. Assist with training, guidance and supervision of volunteers and related projects that support shelter operations. Ensure clients adhere to Shelter Services Policies, Protocols and Regulations according to internal agency and program policies. Administer warning notices to clients as needed. Supervise chores and clean-up daily. Participate in Community Outreach as needed. Support Case Managers with bed/room count and roll ups as needed. Maintain and update bus tickets spreadsheet. Ensure clean working facilities of offices, meeting rooms and kitchens. Perform End of Shift duties including Shelter Cleanup and status updates with incoming staff before shift ends. Shelter Administrative Support: Conduct all work within professional boundaries without exception. Conduct all work with reliable attendance and punctuality following agency and department policies- work assigned schedule and show up to work on time. Follow Agency policies for PTO and calling out sick. Perform Shelter front desk reception work including monitoring desk, monitoring safety, facility entrances, phone management, taking messages or redirecting calls/visitors to appropriate party. Support client intakes. Receive, Record and Coordinate in kind donations as needed. Inventory donated items and send records of contributions to the Shelter Operations Manager for acknowledgement. Ensure the in-kind donation policy is followed and no one takes such donations outside of the approval policy. Notify Manager if any constituent taking in kind donations of any type without supervisor approval. Assist Manager and Department staff with administrative duties as needed. Complete any special projects assigned for Shelter Services. This includes but not limited to creation and maintenance of documents as well as assisting with reports. Deliver excellent customer service to all agency constituents including but not limited to visitors, vendors, volunteers, staff, clients, donors. Ensure timely and informed communication with Manager at all times. Pick up mail from post office as assigned. Order office or program supplies as needed. Report and complete incident reports within 24 hours. Review incident report(s) with Manager immediately. Support other agency activities and special events where needed. Attend trainings and meetings assigned. Perform other duties as requested. Requirements JOB QUALIFICATIONS Please note our preferred and in some cases required qualifications for this position: EDUCATION: AA in Non-Profit Administration, Human Services or related field Minimum Education is GED or High School Diploma EXPERIENCE: 1-2 years of experience in the following: Working in a congregate or non-congregate residential facility - Shelter Experience. Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues. Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness. PREFERRED CERTIFICATIONS, LICENSES and SPECIAL SKILLS: Experience with Clarity Database or other client tracking databases. GENERAL REQUIREMENT: Ability to work flexible schedules is essential. Excellent communication skills both verbal and written required. Ability to follow directions independently and apply what is learned. Ability to establish and maintain successful and effective interpersonal relationships with all agency constituents. Must be able to work independently and collaboratively within teams. Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases. Proven ability to conduct all interactions with all constituents in a highly ethical manner demonstrating high level of integrity, transparency and compassion in all work. Ability to meet deadlines and complete all work in a timely manner. Excellent data entry skills; strong organizational and time management skills; strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment. Strong ability to maintain confidentiality and maintain excellent professional boundaries with constituents. Ability and desire to work with various constituents of diverse backgrounds. Demonstrated ability to exercise appropriate judgment with tact and diplomacy both under normal and stressful situations. Must be able to maintain appropriate composure and professionalism when faced with escalated situations. Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to a collegial and friendly working environment. Have a sense of humor and a collaborative spirit. Demonstrated solutions-based approach to problem solving in an effective, efficient and timely manner. Ability to be creative and show initiative. Self-starter. Ability to de-escalate issues. Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related federal, state, or local agency requirement. Clean driving record- ability to get to and from job sites within the Agency as assigned. PHYSICAL REQUIREMENTS AND BACKGROUND CHECK References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced due to crisis intervention. This position will require use of company mobile devices which will be provided. Salary Description $21 - $23.50 per hour

HOUSING ASSISTANT OPPORTUNITY (SEE FULL JOB ANNOUNCEMENT ATTACHED): Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authority's Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authority's policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. The various duties listed below are illustrative of the various activitiesthat may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignments associated with this position. ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following: Eligibility and Recertification Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds. Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Schedule and conduct interview with clients or applicants in person for determination and/or recertification of eligibility. Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants. Collect and review recertification, interim, transfer and reasonable accommodation information. Evaluate, verify, and calculate information and rent for recertification, interims, and move-in. Explain client responsibilities to all prospective and current clients as well as landlords. Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures. Calculate housing allowances to establish the level of rent based on HUD regulations. Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations. Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner. Ensure that all pertinent information regarding income, other monetary resources and financial obligations from applicants and recipients is received in a timely manner to complete the initial and annual eligibility process Evaluate known eligibility factors in specific cases against established criteria and determine eligibility. Review application documentation and declaration for completeness and consistency including required signatures. Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information. Obtain information relative to clients or applicants from previous landlords, County Social Service Department, and other agencies. Coordinate background information checks of applicant/participants for eligibility purposes. Interpret rent contract and lease conditions to ensure that the voucher holder, landlord and the assistant representing the Housing Authority have the same understanding of the contract/lease. Conduct eligibility validation studies by reviewing eligibility factors to determine the continuation, modification, or termination of the housing voucher assistance, as directed. Prepare summaries/reports of information obtained during home or office visits with clients. Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application. Maintain client records in a timely and accurate manner and perform periodic reviews to determine continuing eligibility. Prepare a variety of forms and other documents required by Federal, State and County governments and answer correspondence requesting information about housing programs. General and Other Duties Adhere to Authority and regulatory standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets. Review and discuss client issues of non-compliance with the Manager and/or Director to ensure clients are provided with reasonable opportunity to correct areas of non-compliance. Process and maintain files and correspondence associated with the housing choice voucher process in an accurate and timely manner. Assist in providing initial orientation for new Housing Assistants, Office Assistants, or other support staff. Assist in the documentation and investigation of voucher holder complaints. Schedule appointments to discuss and initiate solutions or refer situations to the Manager for appropriate resolution. Ensure privacy and maintain security of confidential materials. Assist in performing other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload. Maintain punctuality and attendance per agreed upon scheduled work hours. Process payments received as a result of overpayment agreements executed with landlords and program participants. Deliver mail to post office, may also have to pick up mail. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters OTHER JOB FUNCTIONS: Perform related duties as assigned.

requires full vaccination against COVID-19 before hire. Program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. HR360 will be operating the Privacy Area at the Tenderloin Linkage Center in a manner that treats all participants with compassion, dignity and respect. Shifts are staffed with a supervisor, EMT, health workers, and safety navigators. The team works to ensure the safety of all participants, especially focused on those who may be using substances in the Privacy Area. The program is a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires: To monitor participant safety and prevent fatal overdoses. To reduce barriers for people who use drugs to access a non-judgmental and participant-centered space, addressing the inter-related harms of homelessness, substance use, and trauma; To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, by providing radical hospitality to individuals who are experiencing substance use related crisis/dysfunction; To create a stigma-free zone for services that will elicit and incorporate the needs and preferences of persons who use drugs in San Francisco into the program's mission, policies, practices, and development; To continuously improve and develop the service delivery of this community-based model, through data collection, participant feedback, and evaluations; And to collaborate with our community partners, and support linkages to partner agencies providing community-based harm reduction, treatment, and wellness resources (housing, primary care, substance use treatment, and other services available at the TLC). HealthRIGHT 360 is an equal opportunity employer, and reasonable accommodation may be made to enable qualified individuals with either disabilities or religious exemptions to meet this requirement, and other essential job functions. The work schedule for this position is: 11:30am-8pm, but may be adjusted along with any changes of program hours. Job duties may be performed indoors or outdoors. May be required to work nights and weekends. May be redeployed to work at other relevant sites as needed. Supervising Health Workers provide direct supervision, oversight, coordination, support, and quality management under the direction of the Director. The Supervising Health Workers are primarily responsible for direct supervision of program staff and daily operations, including participant care, staffing, safety, daily operations, ongoing development, and other responsibilities as they arise. Through staff supervision, training, and direct service, the Supervising Health Workers ensure that all aspects of the program are functioning optimally to create a safe, attentive, and welcoming milieu environment. The Supervising Health Workers act as the onsite supervisor in the absence of the Director. As a part of a collaborative team, along with EMTs, Safety Monitors, and supervisors, Health Workers will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. Health Workers will model and demonstrate healthy COVID-19 protocols, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Workers will be required to complete minimal documentation and assist in connecting our participants to ongoing services and supports, and others as they arise. Key Responsibilities Management Responsibilities: Assisting in recruiting, hiring, onboarding, training, and supervising all TLC staff and volunteers, including EMTs, health workers, supervising health workers, janitors, drivers, and safety monitors. Responsible for supervising COVID protocols are observed and ensuring the overall safety and operations of program site. Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning. Supervising program and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety and participant experience. Assisting in organizing and leading internal program staff meetings, clinical, and administrative staff supervision including regular shift meetings and various ad hoc meetings. Ensuring the overall quality of customer and health services at program. Collaborating and liaising with primary stakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others. Utilize ‘servant leadership' philosophy and practices when needed to be able to perform all job duties of all program staff (other than EMTs). Direct Service Responsibilities (as needed): Treat program participants with respect and dignity, interacting with them in a compassionate, non-judgmental manner, utilizing harm reduction and a trauma-informed approach. Respond to participants' needs, ensure that site protocols are being addressed. Respond to crises (e.g. conflict) with crisis de-escalation interventions and Administer Narcan when responding to overdoses. Attend to the program milieu to help maintain safe space for participants. Verbally de-escalates tense, high pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Work as active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete regular monitoring and provide wellness checks when required. Complete basic intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. If necessary, to provide proactive ‘warm-handoff' referral and linkages for participants to hospital care, substance use treatment, health, and social services. May be required to work nights and weekends. Administrative/Compliance Responsibilities: Ensuring the integrity of documentation and data collection by monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits. And partnering with HR360 EHR department to ensure adequacy of internal program IT and EHR resources. Clinical/Supervision Responsibilities: Provides consultation and supervision as needed. May provide formal clinical supervision to staff to address secondary trauma and compassion fatigue. Training Responsibilities: Conduct trainings on harm reduction, Narcan use, drug and alcohol, use/intoxication/withdrawal, customer service, trauma-informed care, team-based care, anti-stigma, crisis management and de-escalation and other related topics. And other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: 2+ years of direct harm reduction services (e.g. syringe access, drop-in, outreach, health engagement). Minimum 2 years' experience supervising staff. We value applicants with Lived experience of drug and alcohol intoxication. Experience in crisis intervention and overdose reversal. CPR certified within 30 days of hire. First Aid Certified within 30 days of hire. Preferred: Experience mentoring frontline harm reduction staff. Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches. Familiarity with community resources and systems of care in San Francisco. Background Clearance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Skills and Abilities Required: Professionalism, compassion, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Knowledge of co-occurring disorders and trauma informed treatment. Experience working with criminal justice population. Bilingual. Tag: IND100.

Salary: $43.66/Hourly - $48.30/ Hourly (Appointment is generally made at one of the first three steps, depending on qualifications) is filled. DEFINITION Under general supervision, this civilian classification provides technical assistance and clerical support to the Police Department, patrols authority owned buildings by car and foot, and is responsible for the general operation of Police Departments Communication Center; and performs related duties as required. ESSENTIAL FUNCTIONS Investigates non-criminal issues; and Prepares written reports on property deficiencies, property damage, resident health and safety issues and disturbances of the peace; and Gathers evidence and interviews witnesses; and Answers questions and responds to non-hazardous criminal and other complaints from Authority residents and the public by telephone and in person; and Issues citations and/or warnings for parking and other violations; and Initiates the towing and removal of vehicles from Authority property; and Attends community meetings; and Processes calls for service via direct Authority telephone calls, or relayed from 911 emergency services, and input data into the Computer Aided Dispatch (CAD) system; and Inputs data, and retrieves data from various law enforcement telecommunications systems, with the ability to read and understand information contained in the printouts; and Operate a multi-channel radio system under FCC rules and regulations, as well as in emergency and non-emergency circumstances; input and retrieves data from the Records Management System (RMS). MARGINAL FUNCTIONS Performs other related duties as required. MINIMUM QUALIFICATIONS One year experience in a police department, serving in one or more of the following categories: police dispatcher, parking enforcement officer, police records clerk, or in a clerical capacity where police related systems were used. A High School Diploma, GED, or a recognized equivalent. Possession of a valid (Class C) California driver's license, with an insurable driving record. Must be a US Citizen in the process of obtaining citizenship. No Felony Convictions. Must be available to work nights, weekends, and holidays Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Completion of the POST Entry Level Dispatcher Selection Test Battery or alternative job-related tests of these abilities, administered by either the hiring department or another entity, with a score deemed acceptable by the hiring department. All tests must include assessments of Verbal: This ability includes written and oral comprehension (the ability to read passages and listen to orally-imparted information and retrieve facts, draw conclusions and derive meaning); and written expression (the ability to use language to convey information clearly in writing). Reasoning: Deductive: the ability to apply general rules to specific problems to attain logical answers or Information Ordering: the ability to correctly follow a given rule or set of rules to arrange things or action sin a certain order. Memory: this ability included the capacity to store and retrieve facts, details and other information. Perceptual: This ability includes speed and accuracy (the ability to quickly and accurately compare letters and numbers presented orally and in written form); and time sharing (the ability to shift back and forth between two or more sources of information, both written and orally-imparted, in performing a task or set of tasks. The most common Dispatcher Selection Test Battery accepted is the CritiCall Test. This test is Pass or Fail. KNOWLEDGE, SKILLS, AND ABILITY KNOWLEDGE OF: Effective communication, both verbally and in writing; understand and follow verbal and written directions; make quick, accurate and independent decisions under stressful situations; possess the ability to multi-task, discern and prioritize important and dangerous situations; type at a speed of not less than 35 wpm; become certified by the Department to access CLETS, DMV, DOJ and NCIC information from law enforcement record information systems; possess the ability to pass a POST approved dispatching course within twelve months of employment; and perform other tasks as specified in the State of California Division of Industrial Accidents form RB-91 for this position. ABILITY TO : Deal effectively with low-income groups and the public; sit, stand and walk for up to 4 hours; bend, climb, crawl, reach overhead, crouch, kneel, balance, push and pull for up to 1 to 2 hours; have vision correctable at 20/20 in one eye and 20/30 in the other with no color deficiencies; have weight proportional to height; occasionally carry up to 50 pounds; occasionally run; interpret rules, regulations and procedures. TO APPLY: Please complete an employment Application online at ************** This will be a continuous recruitment until the position is been filled. ADDITIONAL INFORMATION FOR APPLICANTS Thank you for your interest in employment at the Oakland Housing Authority. To apply for this position, applicants must complete and submit an online application at ************* by the date indicated; a current, detailed resume may be attached but will not be accepted in lieu of a completed employment application. All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director. All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre-employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States. Prior to becoming permanent, new employees must successfully pass a probationary period. BENEFIT INFORMATION Employees of the Authority enjoy a competitive fringe benefit program. SICK LEAVE is accrued at the rate of one day per month. VACATION LEAVE for new employees is accrued at the rate of 10 days each year. There are also fifteen (15) paid holidays each year. RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS). The Authority also participates in Social Security. COMPETITIVE HEALTH, DENTAL, AND VISION INSURANCE is available. GROUP LIFE INSURANCE is fully paid by the Authority. Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year. The Oakland Housing Authority does not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, veteran's status or disability in the employment or the provision of services. In compliance with the federal, state and local disability laws, the Oakland Housing Authority will provide equal employment opportunities to all qualified individuals, without regard to disability. The Authority is committed to making reasonable efforts in the examination process to accommodate applicants with disabilities. Individuals requesting reasonable accommodation in the examination process must do so no later than five (5) working days after the point of invitation by the Authority to an examination, otherwise it may not be possible to arrange accommodation for this selection process. The Human Resources Department will make reasonable efforts in the examination process to accommodate disabled applicants. Applicants with special needs, please call ************** (voice); ************** (TDD).