Service assistant jobs in Springfield, MA - 393 jobs

DEPARTMENT OF PUBLIC WORKS CITY OF WORCESTER The City of Worcester is seeking qualified applicants for the position of Cross Connection Coordinator for the Water Operations Division within the Department of Public Works. Under the direction of the Assistant Director of Water Operations, the position is responsible for protecting the public potable water supply by identifying, inspecting, and mitigating potential and actual cross-connections. This role ensures compliance with local, state, and federal regulations regarding backflow prevention and cross-connection control. The Cross Connection Coordinator will work closely with internal departments, private contractors, and customers to enforce program requirements and promote public health. The Cross Connection Coordinator reports to the Assistant Director of Water Operations and will receive directions as needed from the Director of Environmental Systems and the Water Resources Coordinator. Bilingual and multilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Manage and update the City's Cross Connection Control Program (CCCP) to satisfy local rules and regulations, Massachusetts statutory requirements and associated rules and regulations. Special consideration shall be given to certain timelines for all surveys, tests, and re-tests to ensure compliance. Supervise CCCP contractors working in the field conducting tests and surveys. Coordinate staff assigned to complete work under the CCCP. Conduct field inspections and tests of backflow prevention devices at municipal, commercial, industrial and residential properties. Perform surveys to identify potential cross-connections and recommend appropriate corrective actions. Maintain and update the cross-connection control database, including but not limited to inspection results, customer notifications, and enforcement actions. Maintenance includes close coordination with other departments to obtain up to date properties and business databases. Issue compliance notices, enforcement letters, and follow up on violations and delinquencies in accordance with municipal codes. Coordinate with building inspectors, fire inspectors, plumbing inspectors, code enforcement, plumbing contractors, and customers regarding backflow prevention requirements. Coordinate with the Water Operations Engineering staff on development and re-development of commercial, municipal, industrial, institutional, and residential buildings. Review and approve backflow submittals including plans and design data sheets. Provide technical guidance to property owners, developers, and design professionals. Respond to customer inquiries and complaints related to water quality and backflow issues. Prepare detailed inspection, investigation and statistical reports. Maintain certification in backflow prevention and cross-connection control. Complete all assigned training to maintain licensure and fluency with evolving regulatory requirements. Manage the hydrant use program including inventory of and inspection of hydrant backflow preventers and utilizing City software applications to register water use. Manage the irrigation meter program and maintain database of residential irrigation backflow preventers. Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Strong understanding of cross-connection control principles and programs, backflow prevention devices, and plumbing codes. Ability to read and interpret blueprints, site plans, and piping schematics. Familiarity with regulatory standards from EPA, AWWA, and state health/environmental agencies. Excellent written and verbal communication skills. Strong organizational and data management skills. Mass DEP Certified Backflow Prevention Assembly Tester license obtainable within 6 months of hire. Mass DEP Cross-Connection Surveyor license obtainable within 6 months of hire. Proficient in Microsoft Office Suite, Apple IOS platforms and experience with cross-connection tracking software. Ability to work independently, manage time efficiently, and handle multiple tasks. Regular onsite attendance is required. MINIMUM REQUIREMENTS: High school diploma or GED supplemented with certifications and courses related to water systems operations or plumbing required; associate or technical degree preferred. Three (3) years of experience in water distribution, plumbing inspection, or backflow prevention, preferably in a municipal setting. Mass DEP Certified Backflow Prevention Assembly Tester license or the ability to obtain within six (6) months of hire. Mass DEP Cross-Connection Surveyor license or the ability to obtain within six (6) months of hire. Valid Driver's License. PREFERRED QUALIFICATIONS: Bachelor's degree in engineering, environmental science, or a related field may be considered. Valid Mass DEP Certified Backflow Prevention Assembly Tester license. Valid Mass DEP Cross-Connection Surveyor license. Three (3) years of experience managing or supervising Cross Connection Program and Backflow prevention, including testing and surveying. SALARY RANGE: $33.72 - $41.09 hourly, full-time, with an excellent benefits package. To apply, please visit: ****************************** or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, NOVEMBER 21, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, ************, .

*Brokerage Client Assistant 2 - Contingent* *Job Category:* Data Entry Clerk *Join Our Team!* Are you detail-oriented and passionate about financial services? We're looking for a *Brokerage Client Assistant* to support our brokerage operations. If you thrive in a fast-paced environment and have a keen eye for accuracy, this is your chance to make an impact! *What You'll Do:* * Process and manage brokerage-related documentation with precision. * Maintain accurate client account records and ensure compliance with regulations. * Perform data entry and document verification tasks. * Respond to client inquiries and provide timely follow-up. * Collaborate with internal teams to ensure smooth operations. *What We're Looking For:* *Must-Have Skills:* * Financial services experience (brokerage preferred). * Strong attention to detail and organizational skills. * Ability to manage multiple tasks and meet deadlines. *Nice-to-Have Skills:* * Familiarity with brokerage platforms and compliance requirements. * Good communication skills for client interaction. *Why You'll Love Working Here:* * Gain hands-on experience in brokerage operations. * Work with a dynamic and supportive team. * Opportunity to grow your career in financial services. *Ready to take the next step? Apply today and join a team that values precision, professionalism, and growth!* *Job Type & Location*This is a Contract position based out of Southington, CT. *Pay and Benefits*The pay range for this position is $20.00 - $23.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Southington,CT. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a “jump in where needed” mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression. #sponsored

35 hours/week NOT Remote Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk. Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes. Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner. Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records; APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive. Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place. Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team. Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director. Requires English/Spanish fluency Public Service Loan Forgiveness (PSLF) If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans. Travel reimbursement is $0.70 per mile

The Student Prince is looking for a service assistant (busser) to join our team. The right person should be passionate about hospitality and great food and beverage done right! The Student Prince, a part of the Bean Restaurant Group family of restaurants, has offered quality German draught beers and delicious German-inspired cuisine in a beautiful old-world atmosphere since 1935 in downtown Springfield. We look forward to hearing from you! Service Assistants are a key member of our dining experience and ensure that the dining room, bar, and service areas are well-stocked, sparkling clean, and ready to deliver exceptional guest experiences. To succeed in this role you have the ability to multitask and work well in a fast-paced, team-oriented environment. Responsibilities include bussing tables, running food, restocking service areas, assisting other service staff, and ultimately performing any tasks necessary to ensure a high-quality guest experience in alignment with Bean Restaurant Group standards. BENEFITS Health insurance with generous employer contribution for qualified employees Dining discounts Company 401K program A fun work environment Opportunities to grow within Bean Restaurant Group QUALIFICATIONS A team player with a hospitality first mentality and a keen willingness to learn Positive attitude and excellent communication skills Ability to stand, walk and lift heavy items for extended periods of time Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment ABOUT BEAN RESTAURANT GROUP In business since 1965, we are a full-service restaurant management group. We are a family-run company that boasts 15 restaurants and over 400 employees throughout Western Massachusetts and Connecticut. Our values of integrity and genuine hospitality guide us, visit us at *************** JOIN OUR TEAM If you feel that you would be right for this job, please fill out our application. We look forward to meeting you! Visit ************** to learn more about our portfolio of restaurants and job opportunities!

at A-Tech Commercial Parts and Service Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support Manage incoming calls, assist dispatch, and create work orders Maintain accurate billing notes and input new equipment data Administrative Coordination Prepare and process customer, third-party, and manufacturer billing Complete general administrative tasks Customer Relations Address customer inquiries or issues promptly and professionally Develop and maintain strong relationships with customers and internal teams Support estimate preparation and general service documentation Team Collaboration Support the Branch Manager with new initiatives and operational improvements Contribute to a positive, collaborative office environment Qualifications Previous billing and/or customer service experience Strong attention to detail and excellent organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to prioritize and manage multiple projects effectively Self-motivated, adaptable, and capable of thriving in a fast-paced setting Strong written and verbal communication and problem-solving skills Team-oriented with the ability to work independently when needed Completion of a successful background check and drug screen is required. Must be at least 18 years of age. Physical Requirements Primarily office-based role Occasional light lifting (office supplies, equipment, boxes) Combination of sitting, standing, and walking throughout the day Comfortable using computers and general office equipment Compensation & Benefits Pay: up to $25/hour (based on experience) Insurance: Medical, dental, vision, life, and disability coverage Retirement: 401(k) program with company match Paid Time Off: Vacation, sick time, and generous time-away programs Perks: Casual work environment Employee assistance and recognition programs Team-building and employee relations events Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************

Job Description Institution: Hampshire College Department: Facilities and Grounds Job Title: Campus Services Assistant (CSA) Position Type: Full Time Schedule: 40 Hours a week; Sunday - Thursday, 6:00 a.m. - 2:30 p.m. Pay Range/ Status: $20.52 Hour/Non-Exempt $1,641.60 paid bi-weekly Location: Hampshire College Campus in Amherst, MA Reports to: Assistant Director of Facilities Services Anticipated Start Date: Immediately BENEFITS: Hampshire College offers an excellent benefits package to facilities employees, which is prorated based on employment cycle and start date. New facilities employees are immediately eligible for the following paid time off package: Holidays - 12 paid holidays per calendar year, including 3 floating holidays. Personal Days - 3 personal days per fiscal year. Sick days - 1 sick day accruing per month (Maximum of 130 days). Vacation days - 10 paid vacation days per fiscal year (July 1 - June 30); vacation time will increase with years of service. Hampshire College also has a winter break that is fully paid for employees from Christmas Eve to New Years each year, typically 6 ½ paid days. On top of generous paid time off, Hampshire College offers all full-time employees an excellent benefit package, including: Medical, Dental, and Vision Insurance. College paid basic life insurance. 403(b) Retirement plan. Educational opportunities for employees and their families, including a variety of college tuition benefits for dependent children. For information on Hampshire College, including more information on employee benefits and our college culture, visit our website at ****************** ABOUT US: Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to nearly 700 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. The facilities and grounds department is responsible for maintaining the buildings and grounds on the College campus. This includes preventive maintenance, inspections, repairs, landscaping, facilities management, snow removal, emergency response, and coordinating with other departments on campus to ensure efficient operations and property management. Facilities and grounds is a service-oriented department, which provides support to students, employees, and other stakeholders. As part of the physical plant team, you will be instrumental in the department achieving its mission and goals! DESCRIPTION OF RESPONSIBILITIES: Under the supervision of the assistant director of facilities services, the campus services assistant (CSA) will perform routine service work such as event set ups, furniture moving, clean-up efforts for campus events/operations and assists other facilities department projects as necessary to support the work of the department. The campus service assistant is a key employee for the turnover of dorms and mods for summer programs, and may participate in other custodial maintenance projects as needed. The CSA will work closely with events staff. The campus services assistant is considered essential personnel and will be required to participate in the Colleges snow removal program and on call program. This position is also essential to student and community service and experience. As a member of the facilities and grounds team, this position is essential to student, employee, and community service and experience. The incumbent must feel comfortable working in an often fast-paced organizational framework with shifting and evolving responsibilities. This position collaborates with other facilities and grounds staff, and a variety of other college offices to meet the department goals, and further the mission of the department and the College. This position participates as a committed member of the facilities and grounds team in college and division committee work, projects, meetings, events, and overall community development. Availability to work occasional nights and weekends may be required. REQUIRED SKILLS: Demonstrated ability to solve problems that arise in an efficient manor. The ability to routinely lift objects up to and at times >50 lbs. Comfortable level with computers and mobile application. Demonstrates and supports a culture of diversity, equity and inclusion. Ability to read, write, understand, and give written and verbal instruction in English. Passionate about working in an organization that values and promotes diversity, equity, inclusion and anti-racism. Ability to flex communication style to multiple cultural environments. Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members. Embraces and actively promotes an inclusive and equitable work environment. Must have a valid driver's license and ability to successfully pass the College's driver credentialing program. Must successfully pass a pre-employment physical and lift test. Preferred: Experience working in event set up and moving. Carpet and floor care experience. REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE: No formal education required. One year of job-related experience; 1-3 years of maintenance experience; custodial, events, grounds etc. preferred. Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position. WHO SHOULD APPLY: Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply. Review of applications will begin immediately and will continue until the position is filled.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? RESPONSIBILITIES 1. Serve as first point of contact for walk-in, email, E-commerce and telephone customers. 2. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. 3. Demonstrate the ability to carry on a business conversation with customers and decision makers. 4. Consultative sell and make recommendations to prospects and clients using various products and Brand Standards. 5. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. 6. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. 7. Follow up on new leads and referrals resulting from telephone, marketing and email activity. 8. Develop a complete understanding of pricing and proposal models. 9. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting). 10. Prepare estimates and establish/maintain estimate follow-up procedures. 11. Communicate with customers on order status and changes the production schedule. 12. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc. 13. Maintain an attractive retail environment (clean, organized and functional). 14. Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date. 15. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings. 16. Assist in the implementation of company marketing plans as needed. 17. Perform market research, competitive shops and customer surveys. 18. Identify and resolve customer satisfaction issues. 19. Establish and maintain effective team relationships with all support departments. 20. Adhere to all company policies, procedures and business ethics codes. 21. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. 22. Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. 23. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. 24. Understand the sales process enough to consult with customers to determine project needs and solutions. ADDITIONAL RESPONSIBILITIES 1. Participate in marketing events such as open house(s) and telemarketing programs. 2. Assist in collection of account receivables. 3. Coordinate shipping schedules and delivery of merchandise and services. Compensation: $16.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

*Starting rate 20.75/hour* The Counselor will provide a range of cognitive and motivational services to individuals referred to substance use residential services at Advocates, in order to promote successful reintegration into community living. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details Sunday- Thursday 8 - 4 Responsibilities Clinical services which may include treatment adherence monitoring, referrals to other services and levels of care (including detox, inpatient and residential care), health insurance application assistance, transportation, and communication with probation and the courts. Manage risk for all assigned clients as clinically indicated in collaboration with treatment team recommendations. Participation in Individual Service Plan development and coordination with all providers. Facilitate weekly groups to help develop and apply recovery skills. Provide discharge-planning coordination. Attend and actively participate in all required meetings including Site Coordinating Committee meetings and Technical Assistance meetings. Attend and actively participate in all training courses and activities as required, to include BSAS and treatment trainings. Demonstrate a proactive commitment to maintaining effective communication with staff and those seeking services to facilitate and promote effective working relationships and superior customer service. Provide linkages to on-going substance abuse, mental health & medical treatment as indicated. Involve collaterals in treatment to include, referral sources and family members. Complete all assigned documentation required per Advocates, Inc. protocol. Attends and actively participates in supervision and staff meetings. Qualifications A minimum of a high school diploma or equivalent and a minimum of one year supervised counseling experience in substance use disorder treatment or a closely related field. Proven ability to multitask and meet established deadlines. Outstanding customer service skills and attention to detail. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations Exceptional interpersonal skills to facilitate beneficial working relationships with internal and external sources. Must have valid driver's license and access to insured auto. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Behavioral Health, Counselor, Recovery, Substance Use

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Dining Services Assistant (DSA) position. The Dining Services Assistant (DSA) is a full-time, year-round position. The expected salary range for this job opportunity is: $20.87 to $21.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Dining Services Assistant supports the efforts of Amherst College Dining Services in providing the campus community with excellent service and production of our menus. This position assists the culinary team with the production and implementation of menu items. The Dining Services Assistant supports the efforts of Dining Services to provide the campus community with excellent quality and customer service. The assistant maintains safe, clean, orderly, and sanitary conditions, as well as assisting with the execution of food and beverage service within the Dining Commons throughout the year. The work schedule is variable. The Dining Services Assistant position is part of essential services and should report to work or remain on duty even when the college is closed. Summary of Responsibilities: Preparation * Prepare and maintain the stations within the servery * Maintain the dish room and ensure that all supplies, including the necessary chemicals, are available and properly stored in the dish room * Maintain the interior and exterior of the dish machine and conveyor belts, floors, and walls, as well as all trays, silverware, dishes, and glass carts * Provide support for the Servers when necessary * Effectively collaborates with colleagues and students Cleaning * Ensure dining rooms and servery are fully ready to open for meal service * Maintain a high level of sanitation * Monitor and maintain an adequate supply of products Supervision * Oversee student and casual employees * Report attendance to a supervisor * Provide initial training to new employees Events * Assist with large College events, such as Family Weekend, Homecoming, Commencement, and Reunion Weekend Communication * Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental communications. This includes communication by email, message boards, and The Daily Mammoth. Important information is shared through these communications that affect your job and help you stay up to date on department-specific updates, upcoming meetings, and events * Learning and using Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal information Qualifications: Required * High School Diploma or equivalent * 1 to 3 years of related experience * Equivalent combination of education/experience in lieu of the minimum education and related experience * Excellent customer service, organizational, and a friendly, welcoming personality * Strong time-management skills, including the ability to multitask and function efficiently in a fast-paced environment * Demonstrated written and verbal communication skills, including the ability to follow verbal and written instructions * Ability to work independently and as a member of a team * Ability to work a flexible schedule, including working occasional evening shifts and overtime, including during days off * Basic math and computer skills * Ability to work with any and all ingredients used * Successful completion of pre-employment physical and lift test * Successful completion of required reference and background checks Preferred * Experience in College or large-scale food service Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Responsibilities The Central Community Health Partnership is a collaboration of five premier human service organizations in Central Massachusetts that have been selected to provide Behavioral Health Community Partner services and Long-term Services and Supports Community Partner services through the MassHealth program. For people with Long-term Services and Support needs, such as developmental disabilities, finding the right combination of services and knowing how to access them can seem to be an overwhelming task. Central Community Health Partnership stands ready to help MassHealth members with complex needs navigate the confusing array of choices. The vision is integrated care that ensures that every member receives the right care at the right time - making good health and wellness a reality, not a dream. The Care Coordinator, in collaboration with the Care Manager and Registered Nurse, will serve as primary point of contact by providing outreach, engagement, assessment and person-centered treatment planning for individuals enrolled in the CCCHP's Long Term Support Services Community Partners Program. The Care Coordinator will perform outreach and engage with individuals who are eligible for the care management program within prescribed timelines and will assist member in navigating the network of community-based services and information. They will schedule and conduct in-person assessments within prescribed timelines and maintain contact on a regular basis in accordance with contractual requirements and individual needs. Other Key Responsibilities: Participate in the development and implementation of program goals, objectives, and work plan tasks that are directed toward accomplishing the Mission and Vision of the CCHP. Utilize person-centered framework to identify the enrollee's and/or caregiver's goals, preferences, desired level of involvement and address any cultural considerations or interpreter services needed. Coordinate access to services/fulfillment of integrated health needs with providers including Specialists, Primary Care Physician, Social Service Agencies, and others as directed by the care plan. Coordinate communication between the member or designated representative and member's healthcare providers. Interface with enrollee's referral agency, specialists, behavioral health, medical providers, and other collaterals to gather information (including all existing medical, behavioral health and treatment plans) to create a comprehensive and person-centered Integrated Treatment Plan (ITP). Qualifications High School Diploma, GED or equivalent, required. Valid Drivers License, reliable transportation and acceptable driving record, required. Previous experience in community-based behavioral health support programs as a community health worker, peer specialist, or recovery coach, required. Previous experience working with adults with mental illness/substance use disorders, experience with accessing local resources, navigating health, behavioral health, and/or substance abuse treatment systems.

Job Type: Full-Time Salary: $18.00-$20.00/hour About the Role: The Community Living Options Coordinator helps UCP program members transitioning from nursing homes to community living through the development and implementation of Transitional Assistance (TA) Plans and Housing Search Entity Plans. This role is conducted under the supervision of the Assistant Director of Community Living Options. This role includes both administrative tasks, direct support and community engagement. Key Responsibilities Create Transitional Assistance (TA) plans with the participant and transition team for the Transitional Assistance Program under the MBY ABI/MFP Waiver Program, Assist with Housing Search Entity Referrals and submission of all documentation for housing applications Provide direct support and transportation (on an as needed basis) for program members. Administrative duties including filing documentation, completion of provider logs and billing sheets accurately and on a timely basis. Participate in on-call services as part of team rotation. Qualifications At least 18 years old with a high school diploma or equivalent Prior knowledge and experience with navigating housing applications, including subsidized and low-income housing preferred. Knowledge of local community resources and community-based providers. Cultural competency with service population, Strong organizational and time management skills, including the ability to work independently and be self-motivated and follow through on tasks and meet deadlines. Strong communication skills, both oral and written. Detail oriented. Ability to work flexible hours when needed in order to accommodate the needs of members. Ability to walk, climb stairs and lifting and carry up to 10 lbs. Basic computer proficiency with Microsoft products to enter case notes; communicate by email, input data and learn new systems and software. Ability to maintain confidentiality and handle sensitive information Valid driver's license, safe driving record, availability of a private vehicle, and current insurance Have certification in CPR/First Aid or ability to be certified CORI, SORI, DPPC, and National Fingerprint Check Benefits Medical, dental and vision insurance after first month of employment Earn two weeks vacation in first year of employment, three week rate after first year 13 holidays per year Three personal days per year Earn up to seven sick days per year 403(b) retirement program with agency match after one year Mileage reimbursement Tuition remission program Employee referral program and more! About Us: As part of the UCP affiliate network, UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. UCP has offices in western Massachusetts and is COA accredited. UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, and we are seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more at *****************

Description Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support Manage incoming calls, assist dispatch, and create work orders Maintain accurate billing notes and input new equipment data Administrative Coordination Prepare and process customer, third-party, and manufacturer billing Complete general administrative tasks Customer Relations Address customer inquiries or issues promptly and professionally Develop and maintain strong relationships with customers and internal teams Support estimate preparation and general service documentation Team Collaboration Support the Branch Manager with new initiatives and operational improvements Contribute to a positive, collaborative office environment Qualifications Previous billing and/or customer service experience Strong attention to detail and excellent organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to prioritize and manage multiple projects effectively Self-motivated, adaptable, and capable of thriving in a fast-paced setting Strong written and verbal communication and problem-solving skills Team-oriented with the ability to work independently when needed Completion of a successful background check and drug screen is required. Must be at least 18 years of age. Physical Requirements Primarily office-based role Occasional light lifting (office supplies, equipment, boxes) Combination of sitting, standing, and walking throughout the day Comfortable using computers and general office equipment Compensation & Benefits Pay: up to $25/hour (based on experience) Insurance: Medical, dental, vision, life, and disability coverage Retirement: 401(k) program with company match Paid Time Off: Vacation, sick time, and generous time-away programs Perks: Casual work environment Employee assistance and recognition programs Team-building and employee relations events Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************

Requirements Education: High School Diploma or GED required. Experience: Minimum of two years of experience in an office environment performing similar tasks. Excellent written and verbal communication skills. Strong organizational skills with an emphasis on attention to detail. Familiarity with general office procedures and equipment (filing, scanning, faxing). Data entry experience required. Experience with Microsoft Office required. Proficiency with Microsoft Excel a plus. Ability to be flexible and shift priorities as needed. Ability to multitask in a fast-paced environment. Understands the need for discretion and maintaining confidentiality. Other: Reliable transportation, valid driver's license and current automobile insurance. Work Environment and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Looking for an enthusiastic and energetic activity assistant that loves to have fun with seniors to join our Ivy Family! The Activity Assistant will assist in the implementation of a social/recreational program for residents in our Traditional assisted living community. Activities include but are not limited to: spiritual, educational, intellectual, sensory motor, cognitive, social, and health/wellness. The Activity Assistant would also drive the van on various trips and excursions. Benefits PTO Health and Dental Insurance Life insurance Short and Long Term Disability Insurance Health Care FSA Dependent Care FSA Paid Holidays/Floating Holiday Pet Health Insurance Programs Employee Assistance Plans Retirement Account Assistance Employee Appreciation Programs Responsibilities: Under the direction of the Activity Director, continuously assess resident participation and engagement in activities and reports findings to the Director Engages, encourages, motivates, and escorts residents to planned activities Implement programs that include spiritual, educational, intellectual, sensory motor, cognitive, social, health/wellness arts and crafts, music, exercise, games, and lectures Provide assistance to residents needing additional support during specific activities in a respectful dignified manner Provide 1:1 “well/social” visits to residents who prefer to stay in their apartment or prefer not to join large groups, but enjoy coming out to the common areas Meet Registry of Motor Vehicle requirements as an approved driver Requirements: Associates Degree Preferred or experience equivalent. Must have 1 year experience (paid or volunteer) working with elders in home care, assisted living or skilled nursing facilities We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Windsor, CT Service Support Specialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day. Key Responsibilities Operations Support * Answer phones, assist dispatch, and create work orders * Maintain accurate billing notes and input new equipment data Administrative Coordination * Prepare and process customer, third-party, and manufacturer billing * Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations * Resolve customer inquiries or issues promptly and professionally * Build and maintain strong relationships with customers and internal teams * Assist with estimate preparation and general service documentation Team Collaboration * Support the Branch Manager with new or evolving initiatives * Contribute to a positive, collaborative office environment Qualifications * Previous billing and/or customer service experience * Strong attention to detail and excellent organizational skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Ability to prioritize and manage multiple projects effectively * Self-motivated, adaptable, and capable of thriving in a fast-paced setting * Strong written and verbal communication and problem-solving skills * Team-oriented with the ability to work independently when needed * Completion of a successful background check and drug screen is required. * Must be at least 18 years of age. Physical Requirements * Primarily office-based role * Occasional light lifting (office supplies, equipment, boxes) * Combination of sitting, standing, and walking throughout the day * Comfortable using computers and general office equipment Compensation & Benefits * Pay: up to $25/hour (based on experience) * Insurance: Medical, dental, vision, life, and disability coverage * Retirement: 401(k) program with company match * Paid Time Off: Vacation, sick time, and generous time-away programs Perks: * Casual work environment * Employee assistance and recognition programs * Team-building and employee relations events * Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************

IYA Sushi & Noodle Kitchen in South Hadley is looking for enthusiastic, hard-working individuals to join our front of house team. The ideal candidate is passionate about hospitality and great food done right. Located in the South Hadley Village Commons, we are a trendy, contemporary Asian restaurant that has something for everyone. A sushi lovers paradise mixed with Asian favorites including ramen, hibachi, tempura and Korean BBQ. As a front of house team member you'll be our first point of contact with guests and set the tone for the entire guest experience. Primary duties include but are not limited to: Greet guests in a warm and friendly manner, thank guests as they leave. Answer the telephone, respond to guest inquiries about the restaurant, take to-go orders and manage seating Package to-go orders Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature. Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates. Assist fellow employees as needed, participate in side work such as managing takeout orders. Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management. BENEFITS Health insurance with generous employer contribution for qualified employees Dining discounts Company 401K program A fun work environment Opportunities to grow within Bean Restaurant Group QUALIFICATIONS A team player with a hospitality first mentality and a keen willingness to learn Positive attitude and excellent communication skills Ability to stand, walk and lift heavy items for extended periods of time Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment ABOUT BEAN RESTAURANT GROUP In business since 1965, we are a full-service restaurant management group. Our restaurants are located throughout western Massachusetts and Connecticut. Our values of integrity and genuine hospitality guide us, and we take great pride in what we do to ensure that customers walk out of each of our locations satisfied. We strive to treat our patrons and staff like family as well as provide exceptional cuisine and unmatched customer service in our local communities. We are a family-run company that boasts 15 restaurants and over 400 employees, yet we have never lost sight of what truly matters. Our staff members are valued for all they do to bring a sense of hospitality and service to all we serve. We are fun, hardworking individuals that support one another while we support the satisfaction of our customers. JOIN OUR TEAM If you feel that you would be right for this culinary job, please apply here. We look forward to meeting you! Visit ************** to learn more about our portfolio of restaurants and job opportunities!

Mission Connecticut Community Care helps people of all ages, abilities, ethnicities and incomes live their best lives at home with active and meaningful connections to their communities. Provides an array of general office tasks and administrative support. Aids in maintaining daily company and office-wide operations and functions. At CCC all duties are performed in a manner that fosters the achievement of the organization's mission. Essential Functions Maintains active and inactive client records, including scanning, uploading, filing, splitting and/or archiving electronic and paper records. Answers, screens and forwards incoming phone calls. Promptly directs emergency calls to the appropriate party. Utilizes Ascend to maintain daily contact with the State of Connecticut through memos and additional communications, ensuring timely processing and data entry of state paperwork. Prepares, maintains and updates assessment packets, forms and communications as required by the State of Connecticut. Performs general office functions which may include sorting and distributing office mail, faxing, photocopying and scanning documentation to ensure smooth day to day office operations. Processes monthly and quarterly reports generated by the State of Connecticut and Connecticut Community Care case management portal (CONNEXUS). Provides intermittent telephone coverage, triages calls and forwards to the appropriate party as needed. May distribute backup computers and charging equipment as needed by regional office staff. May arrange for outside translation services for Care Managers and consumers. Requirements Education: High School Diploma or GED required. Experience: Minimum of two years of experience in an office environment performing similar tasks. Excellent written and verbal communication skills. Strong organizational skills with an emphasis on attention to detail. Familiarity with general office procedures and equipment (filing, scanning, faxing). Data entry experience required. Experience with Microsoft Office required. Proficiency with Microsoft Excel a plus. Ability to be flexible and shift priorities as needed. Ability to multitask in a fast-paced environment. Understands the need for discretion and maintaining confidentiality. Other: Reliable transportation, valid driver's license and current automobile insurance. Work Environment and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.