Cancer Registry Coordinator (Hiring Immediately)
Service assistant job in Hartford, CT
Highlights
Department: Cancer Center
Hours: 40.00 per week
Shift: Shift 1
The Tumor Registrar (Oncology Data Specialist) assures thorough, accurate and quality data collection as required by the Commission on Cancer (CoC), the Surveillance, Epidemiology and End Results Program (SEER) and State of Connecticut. This includes case-finding, abstraction, follow-up and reporting requirements. This role will maintain accurate cancer registry data, ensuring all cancer cases are documented and reported in compliance with national standards.
Essential Duties & Responsibilities
Under general supervision the Tumor Registrar will;
Review medical records to identify and abstract cancer cases and related information.
Collect detailed data on patient demographics, tumor characteristics, staging, treatment, and outcomes.
Maintain an accurate, up-to-date cancer registry, ensuring comprehensive and timely data entry
Perform data validation and quality checks to ensure completeness and consistency of the cancer registry.
Monitor data trends and resolve discrepancies in the dataset through communication with medical staff or external organizations.
Ensure that all data complies with industry standards and regulations, such as the American College of Surgeons (ACoS) and the Commission on Cancer (CoC) guidelines
Prepare and submit cancer registry reports to state, national, and regulatory agencies as required (e.g., SEER, National Cancer Database).
Ensure compliance with HIPAA and other confidentiality regulations when handling patient information.
Assist in preparing data for quality assurance, audits, and accreditation reviews.
Work closely with physicians, clinical staff, and healthcare providers to gather accurate and complete cancer data.
Serve as a resource for oncology teams by providing data for case reviews, performance improvement initiatives, and clinical research.
Collaborate with multidisciplinary teams to improve data collection processes and accuracy.
Participate in the analysis of cancer data to identify trends, survival rates, and outcomes for internal reporting or external research studies.
Coordinates weekly tumor boards for the interdisciplinary team, this includes preparing detailed case summaries for each case presented.
Support research initiatives by providing tumor registry data for studies and clinical trials.
Assist in tracking patient outcomes and treatment patterns to guide cancer care planning.
Stay current with changes in tumor registry standards, coding systems (e.g., ICD-10, AJCC staging), and cancer care practices.
Participate in professional development and certification programs to maintain and enhance expertise in tumor registry operations.
Adheres to all Core Values: Compassion, Pursue Excellence, Cooperation and Collaboration, Upholds Honesty, and Supports Innovation.
Adheres to all Absolutes: Privacy and Confidentiality, Professional Appearance, and Responsibility and Commitment.
Other job related duties as assigned.
Minimum Qualifications
5 years experience in Cancer Registry
3 years experience reporting to national cancer databases or registries
Experience with cancer registry software (e.g., SEER, CoC tools, and other data management systems)
Associates Degree in Health Information Management, Medical Records or other related field
Certified Oncology Data Specialist
Preferred Qualifications
3 years experience in medical coding, healthcare data, and/or oncology terminology
Bachelors Degree in Health Information Management, Medical Records or other related field
Knowledge, Skills, Abilities :
Familiarity with research and quality improvement initiatives within oncology settings
Independent, self-directed and highly motivated
Attention to detail, strong organizational skills, and the ability to work independently.
Excellent communication and interpersonal skills for collaborating with healthcare professionals and teams.
Comprehensive Benefits Offered
Competitive and affordable benefits package
Shift Differentials
Continuing Education assistance
Tuition reimbursement
Student Loan relief through Fiducius
Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticuts Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Custodial Coordinator
Service assistant job in Springfield, MA
The Custodial Coordinator oversees the Custodial Staff in the completion of custodial duties required to maintain the buildings neat and clean at all times. The Custodial Coordinator and Custodial Staff are responsible for the safe, professional, reliable, efficient, environmentally-sound, and cost-effective maintenance of the facilities on the Springfield College campus.
Responsibilities
Oversee and manage the following work is performed by staff and occasionally providing assistance:
Clean and sanitize bathrooms, clean glass, and dust, remove graffiti and clean other surfaces to prepare building for occupancy and to maintain them at an acceptable level.
Sweep, mop and vacuum floors, corridors, stairs or archways.
Restock cleaning and paper supplies as needed.
Empty waste baskets, collects and disposes of rubbish and recycling.
Cleaning and disinfecting of all assigned areas.
Work with chemical cleaning agents daily.
Cleaning carpets and waxing floors.
Moving furniture and arranging chairs, tables and other equipment as necessary.
Participate in the set-up and break-down of furniture and equipment to support events, activities and the department in general as needed
Support the activities of the Custodial Department, Facilities Management staff, other personnel or contractors to ensure effective and efficient cleaning and service/special event support.
Support other Facilities Management departments to successively meet deadlines and support the Springfield College community and the college's mission. Abide by all standards for safety and health guidelines, environmental regulations, quality, and productivity by following established policies and procedures.
Review incoming work requests, complete job planning activities, and review/incorporate all pertinent safety procedures. Ensure work documentation is accurate and complete. Make daily work assignments that support the weekly schedule as directed by the Custodial Superintendent.
Supervise, train, schedule, coach and counsel, and evaluate personnel under his/her direct supervision, including daily oversight and instruction of crew members' knowledge and skills.
Maintain appropriate documentation, including but not limited to performance evaluations and accurate timesheets.
Conduct performance reviews, manage time and attendance for assigned staff using ADP.
Perform other work and additional duties as assigned, including assisting other Facilities Management operations to complete assignments, perform seasonal tasks as needed, including but not limited to plowing, shoveling, clearing snow ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled "off-hour" work as needed.
This position is also part of the severe weather response team. Custodial staff are required to participate in snow removal throughout campus, including but not limited to plowing, shoveling, clearing snow ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled "off hour" work as needed.
Qualifications
High School diploma or equivalent required. Associate's or technical school degree preferred.
Additional experience may substitute for some of the education.
Knowledge, skills and abilities typically associated with ten years of Custodial and/or Industrial cleaning/custodial experience.
Two years in a lead role or direct supervisory experience required.
Must possess a valid Driver's License.
Knowledge of various cleaning techniques relating to bathrooms, floors (cement, wood, tile, carpet), housing, dormitories/resident halls.
An understanding of set-ups and furniture (assembly/disassembly).
Knowledge, Skills & Abilities
Demonstrate proper judgment in behavior, speech, and dress in a neat, clean, and appropriate professional manner for the assignment and work setting.
Work effectively with minimal supervision, have initiative, be a self-starter, and strong attention to detail.
Analyze situations and information, consider the risks and implications and implement a plan of action.
Work as a team member effectively with other personnel including faculty, contractors, and students.
Willingness to perform other work as required by the department and Facilities Maintenance.
Exchange detailed and routine information to a broad range of constituents both internal and external. Handle sensitive issues and facilitate collaboration at the highest level.
Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects with key internal constituents.
Develop and maintain relationships with key contacts to enhance work flow and work quality.
Ability to change work schedule as required by the workload, operational requirements and respond on an as needed basis. This may require additional hours on short notice (hours including evening, nights, weekends and holidays) in field setting through normal and severe weather conditions.
Must have a satisfactory work record including good attendance.
Physical/Environmental Demands:
Must be able to work in extreme weather-related temperatures and conditions as needed.
Conditions will vary from indoor, outdoor and field environments in all weather conditions.
Ability to regularly lift and/or move up to twenty (20) pounds, frequently lift and/or move up to fifty (50) pounds, and occasionally lift over fifty (50+) pounds.
Ability to work off a lift, scaffolding, and/or ladder (over 30 ft. above the floor in some cases.
Ability to consistently stand/walk for up to 8 hours per day, frequent repeated bending, twisting, reaching, and kneeling.
Work hours and location may be flexible under some circumstances.
Occasional holiday or weekend work required to support College events, respond to weather incidents (e.g.-snow), as assigned to support Facilities' needs, work weekends to cover events.
Ability to meet the physical requirements of the job including but not limited to walking around campus, climbing stairs, climbing short ladders, lifting/carrying heavy objects and working in confined spaces.
Periods of high volume/ work load for College activities, weather events, support College events. Days of the weeks will vary, Monday through Friday, Sunday through Thursday, or Tuesday through Saturday.
Support and Stabilization Services - Youth Support Specialist
Service assistant job in Worcester, MA
Salary USD $28.10/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being.
The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals.
Other Key Responsibilities:
* Assist individuals in identifying individual strengths and interests.
* Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines
* Transport individuals in a safe manner in matters related to service delivery
* Assist in providing continuity of service delivery to youth as needed
Qualifications
* Bachelor's degree in social services or related field required or five years of experience working with youth and families required.
* Valid driver's license, acceptable driving history and reliable transportation, required.
* Bilingual candidates and those with lived experience highly preferred.
* Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
* Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
* Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
* We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
* Medical, Dental and Vision Insurance with Prescription Plan
* 403b Retirement Plan with Employer Match
* Life Insurance (100% Employer-Paid)
* Eligible employer for the Public Student Loan Forgiveness Program
* And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Responsibilities 2025-10207
Auto-ApplySales & Service Support Specialist (Csr Backup)
Service assistant job in Broad Brook, CT
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
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Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
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Core Competencies
Team-oriented with a “jump in where needed” mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
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Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
Patient Service Representative (Part Time 25 hours weekly)
Service assistant job in Bristol, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#sponsored
Auto-ApplyService Assistant - Windsor Locks
Service assistant job in Windsor Locks, CT
Job Responsibilities
Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
Serve guests utilizing Spare Time Entertainment's Steps of Service.
Provide support to servers and kitchen staff.
Assist with prepping food.
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
Demonstrate ability to review ordered items before leaving the kitchen and efficiently delivers ready items to the accurate location.
Ensure food is served in accordance with safety standards (e.g. proper temperature).
Act as the contact point between Front of the House and Back of the House staff.
Inform restaurant staff about guests' feedback or requests (e.g. when they ask for the check).
Assist the wait staff with table turnover - set up and break down.
Remove soiled dishes and utensils and maintain dish area.
Polish and rolled silverware.
Ensure that families with young children receive kid's menus and special silverware sets.
Able to promote knowledge of the location's features and upcoming events.
Demonstrate knowledge of the menu, with the ability to make suggestions and answer guest's questions about ingredients.
Maintain clean equipment and working areas by following the restaurant's preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
Keep products and areas organized and restocked as needed, communicating any inventory shortages to supervisor.
Report all violations to management.
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
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Job Qualifications
High school diploma preferred.
Previous work experience preferred.
Work Environment
The noise level can be loud and may contain lighting effects such as lasers and strobes.
This job requires working with large crowds and children.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Able to stand and walk for extended periods of time and able to lift 50 pounds.
This position regularly requires long hours and frequent weekend work.
Johnnys Bar and Grille - Service Assistant (Busser)
Service assistant job in South Hadley, MA
Johnny's Bar & Grille is looking for a Service Assistant (busser) to join our service team. The ideal candidate is passionate about hospitality and great food done right!
Johnny's Bar & Grille, a part of the Bean Restaurant Group family of restaurants, is located in South Hadley's Village Commons. Johnny's Bar & Grille has been serving up delicious food and drinks since 2006 and prides itself on food quality, our menu is marked by an eclectic mix of culinary influences. Johnny's has a little something for everyone. Just Real Food, Real Good.
Service Assistants are a key member of our dining experience and ensure that the dining room, bar, and service areas are well-stocked, sparkling clean, and ready to deliver exceptional guest experiences. To succeed in this role you have the ability to multitask and work well in a fast-paced, team-oriented environment. Responsibilities include bussing tables, running food, restocking service areas, assisting other service staff, and ultimately performing any tasks necessary to ensure a high-quality guest experience in alignment with Bean Restaurant Group standards.
BENEFITS
Health insurance with generous employer contribution for qualified employees
Dining discounts
Company 401K program
A fun work environment
Opportunities to grow within Bean Restaurant Group
QUALIFICATIONS
A team player with a hospitality first mentality and a keen willingness to learn
Positive attitude and excellent communication skills
Ability to stand, walk and lift heavy items for extended periods of time
Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment
ABOUT BEAN RESTAURANT GROUP
In business since 1965, we are a full-service restaurant management group. We are a family-run company that boasts 15 restaurants and over 400 employees throughout Western Massachusetts and Connecticut. Our values of integrity and genuine hospitality guide us, visit us at ***************
JOIN OUR TEAM
If you feel that you would be right for this job, please fill out our application. We look forward to meeting you! Visit ************** to learn more about our portfolio of restaurants and job opportunities!
Direct Service Worker
Service assistant job in New Britain, CT
Developmental Service Worker (DSW) NEEDED Do you have a passion for helping others? Come join our team!! A Developmental Support Worker is responsible for the direct care and coordination of residential services. This person will provide care to residents with intellectual, developmental and/or physical disabilities in a residential setting.
Position Types - 1st, 2nd, & 3rd shift Full Time, Part Time & Per Diem positions available.
Hours vary for each position to fit the need of the program.
Apply today for more information!
GENERAL DUTIES/RESPONSIBILITIES
The following duties and responsibilities include but are not limited to:
1. Treat individuals with respect, dignity and compassion at all times
2. Daily living
* Assist individuals with:
* Teach and support individuals in achieving their meaningful goals set forth by the individuals and their Team
* Plan, purchase and prepare meals according to individual's dietary needs
* Plan and participate in leisure time and recreational activities
* New social opportunities/experiences to the individuals
* Cope effectively with social, emotional and physical situations
* Personal hygiene care and Transportation
* Clean, maintain and participate in the upkeep of the home and properties
3. Documentation / Communication:
* Documentation provided by staff is considered a legal document
* Accumulate and record data relevant to behavioral programs, individual's progress, developmental needs and barriers impeding progress in Therap.
* Identify and prioritize individuals' need.
* Complete comprehensive documentation.
* Reports seizures, behavioral episodes, other medically or emotionally related problems and forward to the residential manager, supervisor, nurse and team members.
* Medical Appointments
4. Trainings
* Attend, successfully complete and maintain all mandatory trainings/meetings required by DDS and the agency.
* Attendance and successful completion is mandatory for scheduled Medication Administration Certification.
* Yearly maintenance of Med Certification
5. HIPAA
* Maintain and safeguard individuals' private information. This includes but is not limited to diagnoses, health record, and program documentation.
6. Complete any and all tasks related to work assigned by management individually or as a team.
QUALIFICATIONS
* High school Diploma with 2 years' experience working with individuals with developmental disabilities. AA/AS preferred
* Must have CT DDS Medication Administration Certification or must be able to obtain CT DDS Medication Administration Certification within 6 months of hire.
* Demonstrates organizational ability, communicates effectively with individuals served and members of the team.
* Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than 2 violations in a three year period, subject to review. Drivers History completed annually.
EMPLOYEE BENEFITS
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including 14 paid holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate family
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.
Customer Service Representative/Administrative Assistant
Service assistant job in Hartford, CT
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
RESPONSIBILITIES 1. Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
2. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year.
3. Demonstrate the ability to carry on a business conversation with customers and decision makers.
4. Consultative sell and make recommendations to prospects and clients using various products and Brand Standards.
5. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
6. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
7. Follow up on new leads and referrals resulting from telephone, marketing and email activity.
8. Develop a complete understanding of pricing and proposal models.
9. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
10. Prepare estimates and establish/maintain estimate follow-up procedures.
11. Communicate with customers on order status and changes the production schedule.
12. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc.
13. Maintain an attractive retail environment (clean, organized and functional).
14. Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date.
15. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings.
16. Assist in the implementation of company marketing plans as needed.
17. Perform market research, competitive shops and customer surveys.
18. Identify and resolve customer satisfaction issues.
19. Establish and maintain effective team relationships with all support departments. 20. Adhere to all company policies, procedures and business ethics codes.
21. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
22. Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center.
23. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed.
24. Understand the sales process enough to consult with customers to determine project needs and solutions.
ADDITIONAL RESPONSIBILITIES 1. Participate in marketing events such as open house(s) and telemarketing programs.
2. Assist in collection of account receivables.
3. Coordinate shipping schedules and delivery of merchandise and services.
Compensation: $16.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCounselor- Recovery Services-Female Only
Service assistant job in Worcester, MA
*Starting rate 20.75/hour*
The Counselor will provide a range of cognitive and motivational services to individuals referred to substance use residential services at Advocates, in order to promote successful reintegration into community living.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Additional Shift Details Tuesday-Saturday and as for hours we were doing 3 days 10-6 and 2 days 8-4 Responsibilities
Clinical services which may include treatment adherence monitoring, referrals to other services and levels of care (including detox, inpatient and residential care), health insurance application assistance, transportation, and communication with probation and the courts.
Manage risk for all assigned clients as clinically indicated in collaboration with treatment team recommendations.
Participation in Individual Service Plan development and coordination with all providers.
Facilitate weekly groups to help develop and apply recovery skills.
Provide discharge-planning coordination.
Attend and actively participate in all required meetings including Site Coordinating Committee meetings and Technical Assistance meetings.
Attend and actively participate in all training courses and activities as required, to include BSAS and treatment trainings.
Demonstrate a proactive commitment to maintaining effective communication with staff and those seeking services to facilitate and promote effective working relationships and superior customer service.
Provide linkages to on-going substance abuse, mental health & medical treatment as indicated.
Involve collaterals in treatment to include, referral sources and family members.
Complete all assigned documentation required per Advocates, Inc. protocol.
Attends and actively participates in supervision and staff meetings.
Qualifications
A minimum of a high school diploma or equivalent and a minimum of one year supervised counseling experience in substance use disorder treatment or a closely related field.
Proven ability to multitask and meet established deadlines. Outstanding customer service skills and attention to detail.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
Exceptional interpersonal skills to facilitate beneficial working relationships with internal and external sources.
Must have valid driver's license and access to insured auto.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplySupport Services Coordinator Full Time 36 hours, First Shift
Service assistant job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School 1st Shift (Days) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
The position serves as the primary point of operational contact for internal and external customers. Coordinates and performs a wide variety of administrative activities with a focus on the development and tracking of financial and performance improvement activities across Support Services departments. Participates in the coordination and completion of special projects and/or events. Works under limited general supervision with frequent necessity to establish own priorities to meet deadlines. Resolves moderately complex customer/employee questions and problems. Exercise independent judgment in accordance with well-established policies, procedures, and techniques. Must be proficient in Microsoft Excel, Word, PowerPoint, and Google Suite applications. Other related cross-departmental duties as assigned.
Essential Job Functions and Responsibilities:
Assists the Systems Director in daily activities and specific tasks in a fast-paced environment.
Provides administrative support across Support Service departments.
Creates and implements tools for data collection using Microsoft and/or Google applications
Reviews/edits project documents and presentations for accuracy and completeness.
Ensures Support Services initiatives are ongoing and on track.
Ensures dashboards are current, accurate, and completed by each department.
Assists with the development of department budgets
Deals with customer complaints, concerns, and any service-related issues and creates solutions to resolve
Manages all organization conference space, AV equipment, and catering needs.
Maintains and organizes all correspondence, reports, forms, departmental data, etc. following office workflow procedures to ensure maximum efficiency.
Orders supplies, working within a defined budget.
Manages payroll functions; (weekly time reconciliation, performs coding audits, and prepares utilization reports)
Manages calendars, including making appointments and prioritizing sensitive matters
Maintains current departmental licensure as needed
Updates policies on policy manager and contracts via Meditract
Other related cross-departmental duties as assigned.
Qualifications
Minimum Requirements:
2-5 years of customer service experience in a business environment.
Scheduling and payroll experience preferred.
Proficiency in Microsoft and Google applications.
High School Diploma; Associate's degree or higher is preferred.
State/Federal Mandated Licensure or Certification Requirements:
None.
Bristol Hospital Mandated Educational Requirements:
General orientation at the time of hire. Fire/Safety/Infection Control annually. Hazardous Materials Training annually. Other programs as mandated by the Hospital.
Special Requirements:
None.
Physical Requirements:
Includes but is not limited to: standing, walking, bending, reaching, and stooping. Lifting 30 lbs. to waist level. Visual and hearing corrected to normal.
Work Environment:
Some exposure to dirt, dust, and waste, including medical waste. Exposure to chemicals of various types, heat, machinery noise, and odors from soiled linen.
Cognitive Requirements:
Ability to communicate so that the average person can understand. Excellent interpersonal skills. Ability to train/teach/orient employees. Basic math and writing skills.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Casual Facilities Service Center Assistant
Service assistant job in Amherst, MA
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations.
The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed.
Summary of Responsibilities:
Customer Service
* Provides front-line customer interaction and support
* Greets visitors, answers questions, and provides supplies upon request
* Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS
* Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders
* Dispatch technicians via radio for urgent requests during regular business hours
Clerical, Data Management, Work Order Processing & CORI Processing
* Creates reports upon request from the CMMS to track work orders
* Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications
* Initiates and follows up on service requests with outside vendors and contractors
* Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians
* Collects and secures confidential information to submit CORI checks for contractors/vendors
Qualifications:
Required
* High School Diploma or equivalent
* Excellent customer service, interpersonal, organizational, and time-management skills
* Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions
* Moderate math skills, including adding and subtracting
* Attention to detail
* Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines
* Working knowledge and experience with both Microsoft Office and Google G Suite
* Familiarity with mobile devices such as smartphones and tablets
* Required reference and background checks
Preferred
* Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS)
* Customer service training
* Data entry and typing training/experience
* Familiarity with CMMS systems (TMA)
* Experience with Workday
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplySecretary, Community Services
Service assistant job in New Britain, CT
Function:
Under the direct supervision of the Office Manager, provides overall clerical and data entry support to the Community Services Staff.
Capabilities required:
The incumbent must possess basic typing, MS Office and clerical skills; must possess skill and understanding in dealing with telephone contacts and interpersonal relationships with staff members, clients, and the public; accuracy in cash receipts, disbursements and data entry; and the ability to affirm the philosophies, policies, goals and heritage of the agency, together with the ability to apply these philosophies and goals constructively in the performance of duties.
Use of capabilities: (illustrated by typical activities)
Assists with maintaining program files and their confidentiality; monitors the flow of data collection and ensures records are kept up to date through accurate data entry and clerical duties.
Answers and screens incoming telephone calls from referral sources and clients and provides appropriate information.
Greets and responds to visitors to the agency, including staff members, clients and their families, and the public.
Sorts and distributes incoming and interdepartmental mail.
Assists with ordering and maintaining office supplies.
Maintains sign-out logs for office equipment.
Assists in disbursing petty cash.
Provides additional clerical services as assigned.
Education/Experience requirements:
High School diploma required.
1-3 years clerical experience preferred.
Bilingual in Spanish preferred.
Shift:
Monday - Thursday Work 2pm - 8pm.
* $1,000 Sign On Bonus!
Monday-Thursday 2pm-8pm.
24 hours a week.
Auto-ApplyCosmetology Lecturer/Program Assistant
Service assistant job in Enfield, CT
Details:
Level: Community College Professional 12, 12-month, Special Appointment scheduled to end June 11, 2026 Hours: Full-time, 35 hours per week Closing Date: Open until filled, with priority consideration given to applicants who submit materials by November 12, 2025.
Location:
CT State Asnuntuck
170 Elm St, Enfield, CT 06082
**This position is not remote**
For more information about CT State Community College and the campus please visit Home - CT State
CT State Community College Mission:
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
January 2026
Position Summary:
The Cosmetology Lecturer/Program Assistant is responsible for preparing and delivering cosmetology instruction, managing student records, and providing administrative support. The role's primary goal is to ensure students receive beneficial learning opportunities that lead to professional success.
Example of Job Duties:
Under the direction of the Director of Non-Credit programs, the Cosmetology Lecturer/Program Assistant is accountable for providing beneficial learning opportunities for assigned students through effective performance in the following essential functional areas:
Instruction and planning
Classroom instruction
Student records administration
Program support
In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications:
Hairdresser/Cosmetician License in the State of Connecticut and would include either:
Associate's degree in an appropriately related field together with up to two years of related work experience. OR
High School Diploma and hold a valid Hairdresser/Cosmetician License in the State of Connecticut for at least three (3) years with a minimum of four (4) years of work experience as a Hairdresser/Cosmetician OR
High school diploma (or equivalent) from a public comprehensive high school or vocational technical high school and, a valid Hairdresser/Cosmetician License in the State of Connecticut for at least three (3) year and a minimum of five (5) years of related work experience.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
The chemical composition and properties of the substances hairdressers use and the chemical processes the substances may undergo (i.e., understanding chemical reactions, production techniques, and disposal methods) to properly administer to clients' hair.
Infection control protocols before and after client services.
Trimming, cutting, and shaving hair using clippers, scissors, trimmers, and razors (not straight edge).
Applying chemical setting, straightening, or curling solutions.
Using curlers, rollers, hot irons, and curling irons.
Applying hair color, dye, and tints.
Understanding and performing the latest hairstyles and trends.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).
Preferred Qualifications:
Licensed Hairdresser/Cosmetician in CT for at least 3 years with at least 1 year of teaching experience.
Starting Salary:
Minimum Salary range; $48,103-$51,331 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. Position may become permanent tenure track depending on funding, college needs and student enrollment.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit *******************
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
Auto-ApplyActivity Assistant
Service assistant job in Watertown, CT
Looking for an enthusiastic and energetic activity assistant that loves to have fun with seniors to join our Ivy Family!
The Activity Assistant will assist in the implementation of a social/recreational program for residents in our Traditional assisted living community. Activities include but are not limited to: spiritual, educational, intellectual, sensory motor, cognitive, social, and health/wellness. The Activity Assistant would also drive the van on various trips and excursions.
Benefits
PTO
Health and Dental Insurance
Life insurance
Short and Long Term Disability Insurance
Health Care FSA
Dependent Care FSA
Paid Holidays/Floating Holiday
Pet Health Insurance Programs
Employee Assistance Plans
Retirement Account Assistance
Employee Appreciation Programs
Responsibilities:
Under the direction of the Activity Director, continuously assess resident participation and engagement in activities and reports findings to the Director
Engages, encourages, motivates, and escorts residents to planned activities
Implement programs that include spiritual, educational, intellectual, sensory motor, cognitive, social, health/wellness arts and crafts, music, exercise, games, and lectures
Provide assistance to residents needing additional support during specific activities in a respectful dignified manner
Provide 1:1 “well/social” visits to residents who prefer to stay in their apartment or prefer not to join large groups, but enjoy coming out to the common areas
Meet Registry of Motor Vehicle requirements as an approved driver
Requirements:
Associates Degree Preferred or experience equivalent.
Must have 1 year experience (paid or volunteer) working with elders in home care, assisted living or skilled nursing facilities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplySALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)
Service assistant job in Broad Brook, CT
Job DescriptionSalary: competitive
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
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Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
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Core Competencies
Team-oriented with a jump in where needed mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
---
Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
Support and Stabilization Services - Youth Support Specialist
Service assistant job in Worcester, MA
Salary USD $25.00/Hr. Description and Responsibilities
Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being.
The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals.
Other Key Responsibilities:
Assist individuals in identifying individual strengths and interests.
Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines
Transport individuals in a safe manner in matters related to service delivery
Assist in providing continuity of service delivery to youth as needed
Qualifications
Bachelor's degree in social services or related field required or five years of experience working with youth and families required.
Valid driver's license, acceptable driving history and reliable transportation, required.
Bilingual candidates and those with lived experience highly preferred.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Auto-ApplyIYA Sushi - Host/Service Assistant
Service assistant job in South Hadley, MA
IYA Sushi & Noodle Kitchen in South Hadley is looking for enthusiastic, hard-working individuals to join our front of house team. The ideal candidate is passionate about hospitality and great food done right. Located in the South Hadley Village Commons, we are a trendy, contemporary Asian restaurant that has something for everyone. A sushi lovers paradise mixed with Asian favorites including ramen, hibachi, tempura and Korean BBQ.
As a front of house team member you'll be our first point of contact with guests and set the tone for the entire guest experience. Primary duties include but are not limited to:
Greet guests in a warm and friendly manner, thank guests as they leave.
Answer the telephone, respond to guest inquiries about the restaurant, take to-go orders and manage seating
Package to-go orders
Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
Assist fellow employees as needed, participate in side work such as managing takeout orders.
Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.
BENEFITS
Health insurance with generous employer contribution for qualified employees
Dining discounts
Company 401K program
A fun work environment
Opportunities to grow within Bean Restaurant Group
QUALIFICATIONS
A team player with a hospitality first mentality and a keen willingness to learn
Positive attitude and excellent communication skills
Ability to stand, walk and lift heavy items for extended periods of time
Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment
ABOUT BEAN RESTAURANT GROUP
In business since 1965, we are a full-service restaurant management group. Our restaurants are located throughout western Massachusetts and Connecticut. Our values of integrity and genuine hospitality guide us, and we take great pride in what we do to ensure that customers walk out of each of our locations satisfied. We strive to treat our patrons and staff like family as well as provide exceptional cuisine and unmatched customer service in our local communities.
We are a family-run company that boasts 15 restaurants and over 400 employees, yet we have never lost sight of what truly matters. Our staff members are valued for all they do to bring a sense of hospitality and service to all we serve. We are fun, hardworking individuals that support one another while we support the satisfaction of our customers.
JOIN OUR TEAM
If you feel that you would be right for this culinary job, please apply here. We look forward to meeting you! Visit ************** to learn more about our portfolio of restaurants and job opportunities!
Customer Service Representative/Administrative Assistant
Service assistant job in Hartford, CT
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
RESPONSIBILITIES
1. Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
2. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year.
3. Demonstrate the ability to carry on a business conversation with customers and decision makers.
4. Consultative sell and make recommendations to prospects and clients using various products and Brand Standards.
5. Identify sales prospects and contact these using a "drill down" and "share of wallet" concept.
6. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
7. Follow up on new leads and referrals resulting from telephone, marketing and email activity.
8. Develop a complete understanding of pricing and proposal models.
9. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
10. Prepare estimates and establish/maintain estimate follow-up procedures.
11. Communicate with customers on order status and changes the production schedule.
12. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc.
13. Maintain an attractive retail environment (clean, organized and functional).
14. Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date.
15. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings.
16. Assist in the implementation of company marketing plans as needed.
17. Perform market research, competitive shops and customer surveys.
18. Identify and resolve customer satisfaction issues.
19. Establish and maintain effective team relationships with all support departments.
20. Adhere to all company policies, procedures and business ethics codes.
21. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
22. Participate in and practice the brand mentality of "Everybody Sells". Constantly be looking for sales opportunities for the center.
23. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed.
24. Understand the sales process enough to consult with customers to determine project needs and solutions.
ADDITIONAL RESPONSIBILITIES
1. Participate in marketing events such as open house(s) and telemarketing programs.
2. Assist in collection of account receivables.
3. Coordinate shipping schedules and delivery of merchandise and services.
Compensation: $16.00 - $18.00 per hour
Cosmetology Lecturer/Program Assistant
Service assistant job in Enfield, CT
Details:
Level: Community College Professional 12, 12-month, Special Appointment scheduled to end June 11, 2026 Hours: Full-time, 35 hours per week Closing Date: Open until filled, with priority consideration given to applicants who submit materials by November 12, 2025.
Location:
CT State Asnuntuck
170 Elm St, Enfield, CT 06082
**This position is not remote**
For more information about CT State Community College and the campus please visit Home - CT State
CT State Community College Mission:
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
January 2026
Position Summary:
The Cosmetology Lecturer/Program Assistant is responsible for preparing and delivering cosmetology instruction, managing student records, and providing administrative support. The role's primary goal is to ensure students receive beneficial learning opportunities that lead to professional success.
Example of Job Duties:
Under the direction of the Director of Non-Credit programs, the Cosmetology Lecturer/Program Assistant is accountable for providing beneficial learning opportunities for assigned students through effective performance in the following essential functional areas:
Instruction and planning
Classroom instruction
Student records administration
Program support
In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications:
Hairdresser/Cosmetician License in the State of Connecticut and would include either:
Associate's degree in an appropriately related field together with up to two years of related work experience. OR
High School Diploma and hold a valid Hairdresser/Cosmetician License in the State of Connecticut for at least three (3) years with a minimum of four (4) years of work experience as a Hairdresser/Cosmetician OR
High school diploma (or equivalent) from a public comprehensive high school or vocational technical high school and, a valid Hairdresser/Cosmetician License in the State of Connecticut for at least three (3) year and a minimum of five (5) years of related work experience.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
The chemical composition and properties of the substances hairdressers use and the chemical processes the substances may undergo (i.e., understanding chemical reactions, production techniques, and disposal methods) to properly administer to clients' hair.
Infection control protocols before and after client services.
Trimming, cutting, and shaving hair using clippers, scissors, trimmers, and razors (not straight edge).
Applying chemical setting, straightening, or curling solutions.
Using curlers, rollers, hot irons, and curling irons.
Applying hair color, dye, and tints.
Understanding and performing the latest hairstyles and trends.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).
Preferred Qualifications:
Licensed Hairdresser/Cosmetician in CT for at least 3 years with at least 1 year of teaching experience.
Starting Salary:
Minimum Salary range; $48,103-$51,331 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. Position may become permanent tenure track depending on funding, college needs and student enrollment.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. For more information, please visit our website at: CSCU - Human Resources - Future Employees.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit *******************
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or ******************.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
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