Service assistant jobs in Virginia Beach, VA - 274 jobs
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Service Support Specialist
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Customer Service
Watson Apparel Co 4.1
Service assistant job in Virginia Beach, VA
Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Qualifications of the job:
1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
Attention to detail and great organization skills
Communication Skills (via phone lines and/or email)
Problem-solving aptitude
Demonstrated ability to meet and maintain work schedules and deadlines
Experience with Microsoft Office (Word & Excel)
Ability to work independently and in a team setting
Preferred Qualifications:
2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
Experience and/or knowledge of Shopify and Gorgeous platforms
Pay range: $15-$17/hr
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
$15-17 hourly Auto-Apply 60d+ ago
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Patient Service Representative
Patient First 4.3
Service assistant job in Virginia Beach, VA
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
$30k-34k yearly est. Auto-Apply 13d ago
Housing Specialist Assistant
City of Virginia Beach, Va 3.0
Service assistant job in Virginia Beach, VA
Virginia Beach Housing and Neighborhood Preservation connects people to resources to help them obtain, maintain, or sustain housing in vibrant, well-maintained neighborhoods. We are seeking an individual who supports this vision to fill our Housing Specialist Assistant position.
General Statement of Duties:
Under the direction of the Homeless Services Coordinator, the Housing Specialist Assistant will provide program support to housing specialists; perform a variety of tasks related to the completion of housing/financial assistance applications and determination/re-determination for continued assistance; and assess client needs for additional services.
Representative Work Functions and Responsibilities:
* Meet with clients to conduct triage assessments using excellent customer service and communication skills. Conduct face-to-face interviews using interviewing techniques and assist customers in completing required forms.
* Assist in the determination of new or continued eligibility and connection to services.
* Complete data entry in various systems. Accurately document client needs. Review paperwork for completion: update and maintain spreadsheets and maintain files. Use accepted methods to prepare, file, scan, copy, and/or fax required records, reports, and related data.
* Complete basic mathematical computations using a calculator.
* Plan, organize, and prioritize daily tasks by accepting directions from the supervisor and co-workers. Assist in the preparation and delivery of reports. Assist in division operations including support for administrative staff where needed.
* Assist in the operation of front desk activities including but not limited to receiving department/division visitors/guests, starting the intake process for clients, directing clients as needed, answering telephone inquiries, and answering questions about the organization and/or city. Process transactions timely and accurately.
* Deliver excellent customer service.
The full salary range is $36,753.60 - $56,971.20. The starting salary of this position will be at the minimum of the salary range ($36,753.60).
$36.8k-57k yearly 8d ago
Service Assistant
Cooper's Hawk Winery 4.5
Service assistant job in Virginia Beach, VA
At Cooper's Hawk, our ServiceAssistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.
What You Will Get
* 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
* Monthly Wine Tastings for Two
* Medical Dental Vision and Telehealth
* 401k with Company Match
* Paid Time Off and Flexible Schedules
* Early Pay Access
* Wellness and Mental Health Support
* Wine and Culinary Education
* Career Growth Flight Plan
* Team Member Rewards Milestone Recognition and Referral Bonuses
How You Will Succeed
Show Up Ready: Come Prepared, stay sharp, and start strong.
* Start every shift with a positive attitude and prepare your station using company checklists
* Stay stocked on tableware dishes and supplies to keep the service flowing
* Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
Own What You See: Take Responsibility, jump in, and do what needs to be done.
* Keep the dining room and work areas clean organized and guest ready
* Restock and reset tables quickly so guests are welcomed without delay
Stay in Sync: Communicate often, move with your team, and keep service flowing.
* Communicate with servers, food runners and managers to keep service running seamlessly
* Help with food running and carryout orders to support the team whenever needed
Make It Personal: Be genuine, listen well, and tailor each experience.
* Greet guests with warmth and a friendly attitude
* Be helpful in answering questions about food wine and our facilities
Add a Touch: Go beyond the expected to create memorable moments.
* Go the extra step to keep the dining experience comfortable welcoming and polished
* Jump in to help wherever needed so every shift feels like a team win
What You Will Bring
* At least 18 years of age
* Energy and positivity with a love for hospitality
* Ability to multitask in a fast-paced environment
* Comfortable lifting up to 40 pounds and standing for extended periods
* Open availability including weekends and holidays
* A team mindset and willingness to communicate clearly
* Ability to read, write and understand English
Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
$30k-39k yearly est. 60d+ ago
(Customer Service) Support / Sales Specialist WFH
Americanome Life
Service assistant job in Virginia Beach, VA
About Us
At American Income Life (AIL), we're not your typical insurance agency. We provide pre-qualified leads - no cold calling required - and deliver meaningful benefits to every client we serve. Our mission is simple: to protect families while helping our agents build lasting, fulfilling careers.
If you're driven, people-focused, and eager to grow, you'll thrive in our fast-paced, supportive environment.
Requirements / Responsibilities / Rewards
Weekly Pay: Commission and bonuses paid every Friday via direct deposit.
Competitive Compensation: Earn commissions, bonuses, and long-term residual income.
No Cold Calling: We supply all leads at no cost - focus on serving clients, not searching for them.
Ongoing Sales Coaching: Continuous training and mentorship to maximize your success.
Marketing & Tech Support: Full systems and support provided for efficiency and growth.
Health Insurance Reimbursement: Health reimbursement available after 3 months.
Stock Ownership: Become a stockholder and gain a stake in the company's success.
Flexible Remote Schedule: Enjoy a work-life balance with no nights or weekends required.
Day-to-Day Responsibilities
Consultative Sales: Guide clients through their insurance options with honesty and professionalism.
Client Conversion: Turn qualified leads into satisfied, long-term policyholders.
Lead Management: Follow up promptly and manage your client pipeline efficiently.
Policy Expertise: Learn our products inside and out - no prior insurance experience required.
Collaboration: Contribute to a positive team culture and support your fellow agents.
Goal Achievement: Meet and exceed personal and team sales targets each month.
What We're Looking For
Organized & Efficient: Ability to manage multiple clients and deadlines effectively.
Persistent & Motivated: A strong drive to reach goals and succeed under pressure.
Persuasive Communicator: Excellent verbal skills and the ability to influence others.
Coachable: Open to feedback, training, and professional development.
Tech-Savvy: Comfortable using digital tools for communication and organization.
Positive Attitude: Enthusiastic, professional, and eager to make a difference.
Join Our Team
We are an equal opportunity employer, committed to building an inclusive and supportive workplace for everyone. We welcome applicants from all backgrounds, including veterans and career changers.
If you're ready to take the next step in your career and make an impact helping others while achieving your financial goals,
Apply today to become a Remote Insurance Producer with American Income Life!
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Life insurance
$37k-70k yearly est. 14d ago
Human Services Associate - Family Services - Part Time
City of Suffolk, Va 4.1
Service assistant job in Suffolk, VA
*DO NOT APPLY THROUGH CITY OF SUFFOLK WEBSITE* Applications for positions MUST be submitted electronically through the state of Virginia website: Apply HerePlease refer to the state of Virginia website for detailed information about positions. Apply Here
Please refer to the state of Virginia website for detailed information about positions.
Apply Here
$30k-44k yearly est. 6d ago
Clinician II - Part C Service Coordinator (Infant & Toddler Connection of Chesapeake)
City of Chesapeake Portal 4.1
Service assistant job in Chesapeake, VA
CIBH is looking for a caring Clinician II to assist with the programs for the Infant & Toddler Connection. The Infant & Toddler Connection of Chesapeake is an early intervention program that builds upon and provides supports and resources to assist family members and caregivers to enhance their children's learning and development through everyday learning opportunities. The Clinician II will be providing early intervention services to enable young children to be active and successful participants during the early childhood years; and in the future by enabling families to provide care for their child and have the resources they need to participate in their own desired family and community activities. The Clinician II position is a service coordination/case management position specializing in working with developmentally delayed infants and toddlers, birth to three years of age, and their families, in accordance with Part C of the Individuals with Disabilities Education Act. Clinician II - Service coordinators work with their clients and families from the point of referral assignment though transition. Service coordinators facilitate, coordinate, and execute the following activities: intake visit, assessment for eligibility and service planning, eligibility determination, service plan development and review, monitoring services with monthly contacts, and transition planning for future needs and other resources. #ClinicianII #InfantToddlerEarlyIntervention #ServiceCoordinators
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and driving record in compliance with City Driving Standards . Part C Early Intervention Certification is required within six months of hire. CPR and First Aid certifications are required within three months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Early Intervention certification and experience preferred. A master's degree in Social Work, Counseling, or Rehabilitation is preferred.
Work Schedule
Monday - Friday Hours: 8:00 am - 5:00 pm
$45k-56k yearly est. 60d+ ago
Resident Services Assistant (morning shift)
YWCA South Hampton Roads 3.2
Service assistant job in Norfolk, VA
Part-time Description
YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women's organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all.
Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems.
YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.
About the Position
Under general supervision of the Shelter Manager, assist in the facilitation of basic need services for victims of violence at the YWCA SHR Emergency Shelter.
ESSENTIAL DUTIES
The essential functions include, but are not limited to the following:
Provide trauma-informed crisis intervention, information and referrals to shelter clients as requested.
Conduct shelter orientations as needed during Resident ServicesAssistant II staffing shortages.
Stock shelter supplies, clean living spaces, prepare food as needed, and distribute basic hygiene items.
Provide client transportation as needed.
Deliver food and basic hygiene items to emergency shelter hotel guests.
Provide education regarding the dynamics of sexual assault, domestic violence, stalking, and human trafficking.
Maintain client confidentiality in accordance with the YWCA SHR's Confidentiality policy.
Maintain client case records in accordance with the policy and procedures.
Adhere to the YWCA SHR's Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel.
Participate in on-going training and education regarding interpersonal violence, community resources, and medical personnel.
Attend in-service training and staff meetings as scheduled throughout the year.
Follow the organization's protocol in maintaining records of on-going shelter client contact and calls through written case notes and the VADATA, and ECM systems.
Provide lethality assessments to shelter clients. Provide comprehensive safety planning services to clients based on assessment results. Coordinate services and referrals based on lethality assessment results.
Respond to crisis situations in the shelter involving shelter clients, providing conflict resolution communication and ensuring client safety.
Performs other duties as assigned.
Supervision:
This position has no supervisory responsibilities.
QUALIFICATIONS
We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.
Minimum Requirements
Education and Experience
Minimum high school diploma required. Shelter experience and/or human services experience is preferred.
Other Requirements
Must be 18 years of age
Must complete the training programs of YWCA SHR
Must complete a successful background check
Skills and Competencies
Knowledge of the dynamics of sexual assault and domestic violence
Proficiency with Microsoft Office applications, including spreadsheets
Self-starter with the ability to work independently and as a part of a team
Effectively manage multiple priorities
Excellent organizational and interpersonal skills
Demonstrate the ability to maintain a calm and supportive demeanor at all times
Non-judgmental attitude, sensitive to confidential information
A professional and caring attitude, reflecting the philosophy of the YWCA SHR
Must complete the training program of the YWCA SHR
Must be able to operate company van during daytime and nighttime hours
Must have an excellent driving record and have a valid driver's license; certificate of insurance from an insurance carrier licensed in the State of Virginia
Travel is required and access to reliable transportation is essential
It requires the willingness to work and travel alone
CORE VALUES:
The Resident ServicesAssistant is expected to model YWCA SHR Core Values:
Compassion
Honesty
Integrity
Ownership
Responsibility
Empowerment
WORKING CONDITIONS: This position is located at the YWCA SHR Emergency Shelter, a 24-hour facility. Hours are available in 8-hour shifts from 7am-3pm. Due to the program's 24/7 operations, this position follows a rotating holiday schedule to ensure adequate coverage and continuity of services.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Ability to travel in varying weather conditions.
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls
While performing the duties of this job, the employee is required to:
Frequently walk, use hands to finger, climb a ladder, handle or feel objects, tools or controls and talks or hears
Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl
Ability to lift and carry up to 60 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
The noise level in the work environment is moderately loud
Physical capability to effectively use and operate various items of office-related equipment, such as but not limited to, a personal computer, calculator, copier and fax machine.
COMPENSATION: This is a non-exempt, part-time, hourly position, with a pay range of $16-$17 per hour. Weekly overnight hours vary, not to exceed 29 hours per week.
START TIMEFRAME: Position will be open until filled. Interested applicants are requested to submit cover letter and resume to job posting at *****************
EQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCLOSURE: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation and any other status protected by applicable local, state or federal law.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS: ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations by contacting Human Resources at *************** or ************.
SUBSTANCE USE AND WORKPLACE SAFETY POLICY: It is the policy of YWCA South Hampton Roads to maintain a safe and healthy workplace that is free of the effects of alcohol and drug abuse. Employees, volunteers, and interns of YWCA South Hampton Roads are prohibited from the use, sale, dispensing, distribution, possession, manufacture, or being under the influence of drugs that are illegal under any federal, state or local law.
Salary Description $16 - $17 / hourly
$16-17 hourly 60d+ ago
IT CUSTOMER SERVICE SUPPORT SPECIALIST
Vsolvit
Service assistant job in Norfolk, VA
Job Description Note: Position requires local residence in the Norfolk, VA Area to be on-site.
VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position.
As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned.
Responsibilities
Provides technical support to end users for computer, application, system, device, printer,
access and hardware issues.
Identifies, researches and resolves technical problems of moderate complexity.
Responds to telephone, email and online ticket requests for technical support.
Documents, tracks, and monitors the problem using applicable systems and tools.
May coordinate with other teams or departments to resolve user problems.
Perform hardware and software installations, configurations and updates as needed.
Conducts Windows imaging and cloning of laptops and computers.
Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations.
Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls.
Conducts new user check-ins and check-outs.
Creates and modifies Microsoft Active Directory user accounts.
Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member.
Assists new users with completing check-in forms and accessing online training.
Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month.
Other duties as assigned.
Basic Qualifications
If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered.
Must be a U.S. Citizen
Minimum of 3 years' experience with Customer Service Support.
Experience with configuring and maintaining Windows 10/11 workstations.
Experience with installing and supporting Microsoft Office 2019 or higher.
Must have the proper and current cyber security qualifications to perform IT privileged
administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM.
Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include:
Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR
Training: Offerings listed in DoD 8140 Training Repository
(**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+
Active Secret security clearance.
Other Job Info
While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Company Summary
Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.
VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
$37k-70k yearly est. 14d ago
Human Services Associate - Part-Time (Energy Assistance/Tax Relief)
Virginia Department of Social Services
Service assistant job in Suffolk, VA
HUMAN SERVICES ASSOCIATE - PART-TIME ENERGY ASSISTANCE/TAX RELIEF
SALARY RANGE: $17.71 - $ 27.87 per hour
This recruitment is being advertised for a part-time position. The selected candidate will not be permitted to work more than 29 hours per week.
JOB DESCRIPTION:
Under general supervision, performs clerical and clerical-administrative duties in determining eligibility of applicants for assistance through multiple benefit programs administered by the City Social Services Department with primary designation in the local government Energy Assistance and Elder/Disabled/Veteran's tax relief programs unit.
MINIMUM QUALIFICATIONS:
Knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology. Working knowledge of: human behavior and performance; individual differences inability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
PREFERRED QUALIFICATIONS:
-Graduation from high school including or supplemented by course work in secretarial sciences or business practices, and at least minimal direct customer contact experience
-Prefer experience working in the modern office environment using MS Office Suite and various database/inquiry systems
-Prefer experience performing administrative support to those determining eligibility for benefits and/or services
-Prefer working knowledge of local government Energy Assistance and Elder/Disabled/Veteran's tax relief programs unit.
SPECIAL REQUIREMENTS:
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.
SPECIAL INSTRUCTIONS TO APPLICANTS:
Applications are accepted online only through this posting. Only completed employment applications (complete with all periods of employment and unemployment, job duties, dates of employment, and job contact information) will be considered. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your RMS account for the status of your application and this position.
Contact Information: ********************* - 135 Hall Avenue Suffolk, VA 23434
$17.7-27.9 hourly Auto-Apply 13d ago
Dining Services Assistant/Dishwasher
Everyage
Service assistant job in Suffolk, VA
Part Time
We are looking for outstanding, energetic and compassionate Dining ServiceAssistants to join our team. Lake Prince Woods is a retirement community in Suffolk, VA. EveryAge offers team-oriented atmosphere that rewards staff for their exceptional work performance, offers competitive pay and benefits. We are an equal opportunity employer.
Under the direction of the Director of Dining Services, the dining servicesassistant performs a variety of specialized or general functions in the Dining Services Department. Responsibilities may include but are not limited to any of the following duties and functions:
II. ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Works alone or part of a team preparing the set up and serving of prepared meals for residents.2. Provide after meal services including returning trays to clean-up areas and clearing trays.3. Tend to and load machines that clean food services items. Hand wash items as needed.4. Returns clean dishes, food service items and utensils to appropriate areas.5. Clean work areas, tables, cabinets, and food prep equipment.6. Stores food and supplies as directed.7. Prepare and assemble food prepared for regular and modified diets as directed.8. Knows and follows safety, fire, and sanitation standards.9. Assist with the preparation of food such as salads and baked goods, including computing quantity of ingredients needed using appropriate techniques and safe food handling.10. Begins meal preparation under the direction of Cook or Dining Services Manager.11. Performs perception and color discrimination required to detect differences in appearance of food, indicating completion of cooking time, deterioration or contamination.12. Handles inventory and stocking of food items. Pulls items needed for meal preparation.13. Performs general cleaning of dietary/kitchen/serving areas including sweeping mopping, scrubbing, sanitizing, polishing and emptying trash.14. Follows proper controls and documentation to comply with all regulations and surveys.15. Performs other duties as assigned.
III. GENERAL RESPONSIBILITIES:1. Supports the Mission, Values, and Vision of EveryAge and the facility and adheres to the Corporate Compliance Code of Conduct.2. Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.3. Supports, cooperates with and implements specific procedures and programs for:a. Safety, including standard precautions and safe work practices, established fire/safety/disaster plans, risk management and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.b. Confidentiality of all data, including resident, employee and operations data
c. Quality Assurance and compliance with all regulatory requirements.
d. Compliance with current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior.4. Supports and participates in common teamwork:a. Cooperates and works together with all co-workers; plans and completes job duties with minimal supervisory direction, including appropriate judgment.b. Uses tactful, appropriate communications in various situations.c. Follows up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems or concerns.d. Promotes positive public relations with residents, family members, and guests.e. Adheres to attendance policies, including clocking in and out for mealtime, following break schedule, and seeking supervisor's approval prior to working overtime.f. Completes requirements for in-service training, uniform and dress codes including personal hygiene, and other work duties as assigned.5. Assist supervisor with various tasks to support department operations as directed; may also be assigned special projects.6. Perform tasks which are supportive in nature to essential functions of the job, but which may be altered or re-designed depending on individual circumstances.
III. POSITION REQUIREMENTS:
A. Minimal Education:1. High school diploma preferred.B. Minimal Experience:1. Six months food service/kitchen experience in a hospital, institutional or restaurant settingpreferred.2. Experience in long term care or health care is preferred
3.Food Handlers Card'
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
$25k-41k yearly est. Auto-Apply 13d ago
Human Services Associate - Family Services - Part Time
LDSS External Career Portal
Service assistant job in Suffolk, VA
SALARY RANGE: $17.71 - $21.89 Per hour
Primary designation will be providing finance, admin, and project support to the Family Services Division. Completion of training in all areas of the Family Services Division is a requirement of this position upon hire.
JOB DESCRIPTION:
Under immediate supervision, assists in implementation of prescribed service plans by supporting family services workers by completing tasks such as facilitating and monitoring parent/child visitation, providing transportation for clients to appointments, gathering critical case documentation, performing CPS and APS hotline support functions, and submitting to appropriate entities. Performs other related clerical duties and assisting caseworkers in various casework activities. Completes Title IV-E packet by gathering necessary documents, obtaining and verifying client information and processing new applications. Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients. Performs financial duties by tracking overdue documents, completing notice of action forms, request funding for cases, contacting vendors regarding invoices or credits, processing transactions and billings, and verifying payments received, purchase supplies for family services unit activities and clients as needed. Performs clerical tasks such as drafting letters, dictation, developing meeting agendas, filing reports, developing spreadsheets, data collection and other clerical tasks as assigned by supervisor. Submits training requests, facilitates bill payment, research contracted vendors as needed. Assists with coordination and facilitation of Family Partnership Meetings and supports the overall work of the Family Services Division. Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
High school diploma or GED supplemented by previous experience and/or training that includes general office work, customer service, personal computer operations, and data entry; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Demonstrated ability to communicate effectively both orally and in writing. Maintains a variety of forms and records. Participates as a team member to improve customer service, operations, and resolution of problems. Requires a valid driver's license.
PREFERRED QUALIFICATIONS:
-Prefer working knowledge of Microsoft Office Suite
-Prefer document transcription experience in a human services environment
-Prefer experience supporting Family Services programs in a local Virginia Social Services agency
-Prefer the ability to key at least 50 words per minute
-Prefer experience transporting adults/children from the vulnerable population
-Prefer ability to work evenings and weekends if required
SPECIAL REQUIREMENTS:
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks.
(State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. The candidate must be able to work nights, weekends, and holidays.
SPECIAL INSTRUCTIONS TO APPLICANTS:
Applications are accepted online only through this posting. Only completed employment applications (complete with all periods of employment and unemployment, job duties, dates of employment, and job contact information) will be considered. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your account for the status of your application and this position.
Contact Information: vdssjobs@suffolkva.us
$17.7-21.9 hourly Auto-Apply 6d ago
Social Services Assistant
Portsmouth Health and Rehab
Service assistant job in Portsmouth, VA
#ZR General Purpose:
The primary purpose is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
Essential Job Functions:
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating and directing of the social service programs of this facility.
Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed.
Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident.
Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
Participate in discharge planning, development and implementation of social care plans and resident assessments.
Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director.
Involve the resident/family in planning social service programs when possible.
Assist in arranging transportation to other facilities when necessary.
Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.
Compile information on discharge plans and present to appropriate committee as required.
Coordinate social service activities with other departments as necessary.
Work with the facility's consultants as necessary and implement recommended changes as required.
Make routine visits to residents and perform services as necessary.
Make written and oral reports/recommendations to the Director concerning the operation of the social services department.
Assist in making appointments for the resident/family as required or appropriate.
Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies) and referrals to other community agencies when specialized assistance is required.
Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
Orient the resident to the long-term care environment and facilitate adjustment upon placement.
Attend in-service education programs in order to meet facility educational requirements.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
Maintain confidentiality of resident and facility records/information.
Protect residents from neglect, mistreatment, and abuse.
Protect the personal property of the residents of the facility.
Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
Others as deemed necessary and appropriate, or as may be directed by the Social Services Director or Administrator.
Minimum Qualifications:
Good assessment, listening, and counseling skills.
Organized and detailed in work performance.
Good communication skills with excellent self-discipline and patience.
Genuine caring for and interest in elderly and disabled people in a nursing facility.
Comply with the Residents' Rights and Facility Policies and Procedures.
Perform work tasks within the physical demand requirements as outlined below.
Perform Essential Duties as outlined above
$30k-41k yearly est. 28d ago
Social Services Assistant
Trio Healthcare
Service assistant job in Portsmouth, VA
#ZR General Purpose: The primary purpose is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
Essential Job Functions:
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
* Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating and directing of the social service programs of this facility.
* Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed.
* Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident.
* Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
* Participate in discharge planning, development and implementation of social care plans and resident assessments.
* Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director.
* Involve the resident/family in planning social service programs when possible.
* Assist in arranging transportation to other facilities when necessary.
* Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.
* Compile information on discharge plans and present to appropriate committee as required.
* Coordinate social service activities with other departments as necessary.
* Work with the facility's consultants as necessary and implement recommended changes as required.
* Make routine visits to residents and perform services as necessary.
* Make written and oral reports/recommendations to the Director concerning the operation of the social services department.
* Assist in making appointments for the resident/family as required or appropriate.
* Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies) and referrals to other community agencies when specialized assistance is required.
* Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
* Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
* Orient the resident to the long-term care environment and facilitate adjustment upon placement.
* Attend in-service education programs in order to meet facility educational requirements.
* Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
* Maintain confidentiality of resident and facility records/information.
* Protect residents from neglect, mistreatment, and abuse.
* Protect the personal property of the residents of the facility.
* Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
* Others as deemed necessary and appropriate, or as may be directed by the Social Services Director or Administrator.
Minimum Qualifications:
* Good assessment, listening, and counseling skills.
* Organized and detailed in work performance.
* Good communication skills with excellent self-discipline and patience.
* Genuine caring for and interest in elderly and disabled people in a nursing facility.
* Comply with the Residents' Rights and Facility Policies and Procedures.
* Perform work tasks within the physical demand requirements as outlined below.
* Perform Essential Duties as outlined above
$30k-41k yearly est. 28d ago
HISTORIC SITE ASSISTANT - HISTORIC SERVICES
Newport News City, Va 3.8
Service assistant job in Newport News, VA
Targeted Hiring Range: Starting at $15.00 Hourly.
This is a Part-Time position.
Click Here to Learn More About This Exciting Opportunity!
$15 hourly 16d ago
Activity Assistant
The Vero at Chesapeake 4.2
Service assistant job in Chesapeake, VA
***Part Time Activity Assistant for Assisted Living and Memory Care
Perks and Benefits*:
Earn up to 1% wage increase every quarter
401K Retirement Plan with Safe Harbor matching contribution
Length of Service Bonus Program of up to $5,000
Employee Referral Bonus of up to $1,000
Access to earned wages prior to payday
Generous PTO Plan
Career Development
An employee engaged scheduling system
Affordable Medical, Dental, Vision, Supplemental Benefits
Sinceri Senior Living Discount Marketplace
Walking Spree rewards for healthy habits
Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work for our 6th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Minors must be at least 16 years of age to be employed by Sinceri Senior Living.
Candidates submitted by unsolicited 3
rd
party recruiters will not be considered.
Minimum Eligibility Requirements:
High school diploma or equivalent.
1 year of experience working in a social or recreational program in a healthcare setting is preferred.
At least minimal experience in planning and directing activities for elderly residents, and in planning, and organizing special programs for residents, families, and staff.
Good verbal communication skills, including the ability to give directions to others in a manner that is pleasant and easily understood.
Ability to display enthusiasm and a positive attitude in promoting activities, and enlisting the support of facility team members for activity programming.
Must be able to evaluate residents' needs and able to adjust programming as needed.
Able to respond to resident, family, or team concerns in a respectful, patient, and professional manner elevating concerns to the Administrator as needed.
Ability to represent the Community in a positive and professional manner.
Current and valid state driver's license.
Must be able to pass a criminal background clearance.
Essential Functions:
Assist Resident Experience Director (RED) in planning and providing activities that support and maintain the residents' quality of life, and that meet state requirements for addressing residents' social, physical, spiritual, and mental health.
Follows and implements programs posted on the Calendar of Events created by the RED that is built around resident life profiles and demonstrate an active, social, and creative environment.
Assists the RED in maintaining an updated social history and Life Profile of each resident.
Assists the RED in maintaining a successful “Better Health for a Better Self” program to meet the health and wellness needs of the residents.
Meets all new residents and families upon arrival, informing them of the activity program and encouraging participation.
Maintains the inventory of activity supplies and equipment and submits a monthly list of needs to the RED.
As requested, assists with set up and break down of events of holiday parties.
As needed, operates, and drives the community bus for resident outings, community outreach opportunities, or another programming away from the community.
And other duties assigned by supervisor.
$24k-32k yearly est. 11d ago
Invoice Coordinator
C & F Enterprises 4.6
Service assistant job in Newport News, VA
At C&F Enterprises Inc. we strive to learn, improve, and serve every day. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team-oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.
Job purpose
To support the Shipping and Logistics team members by independently performing the critical daily tasks of Electronic Data Interchange (EDI) invoicing and complex administrative data verification to support business demands; promote and implement the company's core values and excellence in customer service; and be responsible for maintaining strong relationships with internal and external customers.
This role's primary function is to navigate, interpret, and reconcile electronic billing data across various EDI and ERP systems to ensure the absolute integrity of invoices, resolve discrepancies, and coordinate the processing of verified Sales Order invoices.
Duties and responsibilities
Navigate, access, and interpret various EDI portals and electronic invoicing systems to retrieve, review, and verify invoice and billing data.
Conduct thorough read-throughs and cross-checks of EDI invoice data against internal systems (e.g., Sales Orders, shipping logs) to ensure data integrity and compliance.
Identify, research, and resolve discrepancies in electronic billing data within EDI and related portals, collaborating with internal teams (Sales, Logistics) and external partners as needed.
Coordinate the electronic routing and processing of Sales Order invoices once verified.
Manage and resolve issues related to electronic billing, including addressing system flags and payment variances.
Utilize advanced computing and application skills to efficiently manage information across multiple electronic platforms, including proprietary EDI systems and ERP software.
Assist in maintaining documentation for EDI processes and invoice verification protocols.
Supports maintaining a safe working environment and focuses on safe work habits.
Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Proven ability to navigate and work effectively within EDI portals, web-based systems, or other electronic document platforms.
Exceptional analytical and detail-oriented focus required for cross-referencing electronic data.
Demonstrated high proficiency in Microsoft Office, specifically advanced Excel skills (e.g., pivot tables, VLOOKUP) for data reconciliation.
Excellent oral and written communication skills for professional correspondence regarding data issues.
Impeccable time-management, organizational, and attention-to-detail skills.
Stress tolerance and the ability to manage time-sensitive electronic verification cycles.
Ability to work both independently to complete detailed checks and in a group setting
Competencies
Positive Energy Level
Problem Analysis (especially related to data discrepancies)
Aptitude for Technical/Electronic Systems
Maintain Stable Performance Under Pressure
Takes Initiative
Time Management
Qualifications
A high school diploma and/or equivalent experience.
1-2 years or more of experience in billing, accounts payable/receivable, or a role heavily involving electronic data verification (e.g., EDI, ERP system use, high-volume e-commerce invoicing).
Must have strong computer skills, including demonstrated proficiency with multiple web-based systems, data entry, and electronic data comparison.
Must be strongly proficient in Microsoft Windows and Excel.
Must have the ability to quickly learn and master new software and proprietary EDI/ERP programs.
Knowledge of warehouse logistics and shipping documentation is a plus.
Physical requirements
Sitting, Standing and Walking
Lifting: Raising or lowering an object from one level to another (includes upward pulling)
Carrying, Pushing, Pulling boxes and sample orders up to 40 lbs.
Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception and ability to adjust focus.
The successful candidate must be able to pass a pre-employment background check and drug screening.
All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.
C&F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact ************.
*No Recruiters/Agencies Please*
$34k-48k yearly est. 35d ago
(Customer Service) Support / Sales Specialist
Americanome Life
Service assistant job in Virginia Beach, VA
Join Our Team - Remote
Are you outgoing, driven, and ready to grow your career in insurance sales? We're seeking motivated individuals to join our expanding team. This is a remote, flexible position that allows you to build lasting relationships with clients while earning competitive commissions and bonuses.
Requirements / Responsibilities / Rewards
Work from Home & Flexible Schedule: Enjoy the freedom to work on your terms-no evenings or weekends required.
Competitive Compensation: Commission, bonuses, and residual income with weekly pay via direct deposit.
Health Benefits: Health insurance reimbursement after 3 months.
Career Growth: Opportunities for advancement, including leadership roles.
Rewards & Recognition: Earn trips, attend industry conventions, and be rewarded for top performance.
Training & Support: Comprehensive training and ongoing guidance to help you succeed.
What You'll Do
Build Client Relationships: Establish and maintain strong connections with customers.
Educate Clients: Provide a needs-based approach to explain insurance options.
Meet Goals: Collaborate with management to achieve marketing and sales targets.
Generate Leads: Identify prospects, schedule appointments, and offer tailored solutions.
Demonstrate Professionalism: Exhibit strong work ethic and deliver excellent results daily.
What We're Looking For
Sales Experience: Preferred in outside sales, inside sales, retail, or telemarketing.
Proven Track Record: History of meeting or exceeding sales goals.
Strong Communication: Excellent verbal, written, and listening skills.
Customer-Focused: Passionate about helping clients achieve their goals.
Self-Motivated & Detail-Oriented: Able to work independently and manage tasks efficiently.
Presentation Skills: Comfortable presenting to clients.
Licensing: Must obtain a Life & Health Insurance license (approx. $200 for course, exam, and licensing).
How to Apply
If you're ready to launch your career in insurance sales and thrive in a supportive, high-earning environment, complete our overview form. We'll follow up with the next steps in the interview process.
Note: This is an independent contractor position. Successful completion of licensing and training is required.Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Life insurance
$37k-70k yearly est. 16d ago
Resident Services Assistant (overnight shift)
YWCA South Hampton Roads 3.2
Service assistant job in Norfolk, VA
Part-time Description
YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women's organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all.
Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems.
YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.
About the Position
Under general supervision of the Shelter Manager, assist in the facilitation of basic need services for victims of violence at the YWCA SHR Emergency Shelter.
ESSENTIAL DUTIES
The essential functions include, but are not limited to the following:
Provide trauma-informed crisis intervention, information and referrals to shelter clients as requested.
Conduct shelter orientations as needed during Resident ServicesAssistant II staffing shortages.
Stock shelter supplies, clean living spaces, prepare food as needed, and distribute basic hygiene items.
Provide client transportation as needed.
Deliver food and basic hygiene items to emergency shelter hotel guests.
Provide education regarding the dynamics of sexual assault, domestic violence, stalking, and human trafficking.
Maintain client confidentiality in accordance with the YWCA SHR's Confidentiality policy.
Maintain client case records in accordance with the policy and procedures.
Adhere to the YWCA SHR's Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel.
Participate in on-going training and education regarding interpersonal violence, community resources, and medical personnel.
Attend in-service training and staff meetings as scheduled throughout the year.
Follow the organization's protocol in maintaining records of on-going shelter client contact and calls through written case notes and the VADATA, and ECM systems.
Provide lethality assessments to shelter clients. Provide comprehensive safety planning services to clients based on assessment results. Coordinate services and referrals based on lethality assessment results.
Respond to crisis situations in the shelter involving shelter clients, providing conflict resolution communication and ensuring client safety.
Performs other duties as assigned.
QUALIFICATIONS
We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.
Minimum Requirements
Education and Experience
Minimum high school diploma required. Shelter experience and/or human services experience is preferred.
Other Requirements
Must be 18 years of age
Must complete the training programs of YWCA SHR
Must complete a successful background check
Skills and Competencies
Knowledge of the dynamics of sexual assault and domestic violence
Proficiency with Microsoft Office applications, including spreadsheets
Self-starter with the ability to work independently and as a part of a team
Effectively manage multiple priorities
Excellent organizational and interpersonal skills
Demonstrate the ability to maintain a calm and supportive demeanor at all times
Non-judgmental attitude, sensitive to confidential information
A professional and caring attitude, reflecting the philosophy of the YWCA SHR
Must complete the training program of the YWCA SHR
Must be able to operate company van during daytime and nighttime hours
Must have an excellent driving record and have a valid driver's license; certificate of insurance from an insurance carrier licensed in the State of Virginia
Travel is required and access to reliable transportation is essential
It requires the willingness to work and travel alone
CORE VALUES:
The Resident ServicesAssistant is expected to model YWCA SHR Core Values:
Compassion
Honesty
Integrity
Ownership
Responsibility
Empowerment
WORKING CONDITIONS: This position is located at the YWCA SHR Emergency Shelter, a 24-hour facility. Hours are available in 8-hour shifts from 11pm - 7am. Due to the program's 24/7 operations, this position follows a rotating holiday schedule to ensure adequate coverage and continuity of services.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Ability to travel in varying weather conditions.
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls
While performing the duties of this job, the employee is required to:
Frequently walk, use hands to finger, climb a ladder, handle or feel objects, tools or controls and talks or hears
Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl
Ability to lift and carry up to 60 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
The noise level in the work environment is moderately loud
Physical capability to effectively use and operate various items of office-related equipment, such as but not limited to, a personal computer, calculator, copier and fax machine.
COMPENSATION: This is a non-exempt, part-time, hourly position, with a pay range of $16-$17 per hour. Weekly overnight hours vary, not to exceed 29 hours per week.
START TIMEFRAME: Position will be open until filled. Interested applicants are requested to submit cover letter and resume to job posting at *****************
EQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCLOSURE: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation and any other status protected by applicable local, state or federal law.?
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS: YWCA SHR is an Equal Opportunity Employer. ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
SUBSTANCE USE AND WORKPLACE SAFETY POLICY: It is the policy of YWCA South Hampton Roads to maintain a safe and healthy workplace that is free of the effects of alcohol and drug abuse. Employees, volunteers, and interns of YWCA South Hampton Roads are prohibited from the use, sale, dispensing, distribution, possession, manufacture, or being under the influence of drugs that are illegal under any federal, state or local law.
Salary Description $16 - $17 / hourly
$16-17 hourly 60d+ ago
IT Customer Service Support Specialist
Vsolvit
Service assistant job in Norfolk, VA
requires local residence in the Norfolk, VA Area to be on-site.
VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position.
As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned.
Responsibilities
Provides technical support to end users for computer, application, system, device, printer,
access and hardware issues.
Identifies, researches and resolves technical problems of moderate complexity.
Responds to telephone, email and online ticket requests for technical support.
Documents, tracks, and monitors the problem using applicable systems and tools.
May coordinate with other teams or departments to resolve user problems.
Perform hardware and software installations, configurations and updates as needed.
Conducts Windows imaging and cloning of laptops and computers.
Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations.
Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls.
Conducts new user check-ins and check-outs.
Creates and modifies Microsoft Active Directory user accounts.
Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member.
Assists new users with completing check-in forms and accessing online training.
Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month.
Other duties as assigned.
Basic Qualifications
If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered.
Must be a U.S. Citizen
Minimum of 3 years' experience with Customer Service Support.
Experience with configuring and maintaining Windows 10/11 workstations.
Experience with installing and supporting Microsoft Office 2019 or higher.
Must have the proper and current cyber security qualifications to perform IT privileged
administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM.
Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include:
Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR
Training: Offerings listed in DoD 8140 Training Repository
(**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+
Active Secret security clearance.
Other Job Info
While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Company Summary
Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.
VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
How much does a service assistant earn in Virginia Beach, VA?
The average service assistant in Virginia Beach, VA earns between $21,000 and $52,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.
Average service assistant salary in Virginia Beach, VA
$33,000
What are the biggest employers of Service Assistants in Virginia Beach, VA?
The biggest employers of Service Assistants in Virginia Beach, VA are: