Service assistant jobs in Waukegan, IL - 1,072 jobs

The Assignment Coordinator plays a critical role in Opteon AMC with its commitment to providing industry-leading customer service, by placing orders with qualified appraisers as quickly and efficiently as possible. An Assignment Coordinator's main responsibility is to build positive relationships with our panel of appraisers and clients through frequent and transparent communication. The position is both client and appraiser facing, and therefore, organization and communication is a must. Functional Responsibilities An Assignment Coordinator's functional responsibilities include: Review all orders to ensure all required information is present to help ensure the appraisal is completed with the right scope of work. Ability to follow lender directives, and adapt to any alterations, to meet the client's needs. Place orders with both Staff Appraisers and Panel Appraisers with a sense of urgency to get the order accepted as quickly and efficiently as possible. Make informed and educated assignment choices based on market area knowledge and the individual needs of the client and order. Communicate with both clients and appraisers via system message, email, and phone. Strong, detailed, and respectful communication to understand and meet the needs of clients and team members. Build lasting relationships with appraisers, clients, and peers. Manage risk by ensuring no information, documentation, or commentary is used in causing a compliance violation. Support a continuous improvement environment and providing suggestions or shared ideas to improve Assignment procedures and/or policies. Work independently and as a member of a team to achieve Assignment Department goals and align with Opteon's company goals. Seek opportunities to expand knowledge of the appraisal and real estate industry. Collaborate and work with other departments to achieve the same goal of providing the best customer experience. Requirements: 2 years relevant work experience for an AMC, or similar. Attention to detail and effective communication skills. Critical thinking and problem solving skills. This position requires in-person work in our Rosemont, IL office, according to our hybrid policy.

Join our team at Arvato as a Transportation Coordinator, where you will play a key role in ensuring smooth and efficient shipment processing for our customers. In this position, you'll manage shipping documentation, carrier communication, and exception reporting to keep orders moving accurately and on time. You'll work closely with internal teams, carriers, and customers to provide updates, resolve issues, and support daily logistics operations. If you're detail-oriented, organized, and thrive in a fast-paced environment, this is an excellent opportunity to grow your career in transportation and logistics. YOUR TASKS * Perform all data entry for shipping document creation and carrier assignment * Document, update and follow procedures and quality processes * Use Arvato tools and Carriers to obtain rates, check transit time and generate paperwork * Communicate with carriers and customers for shipment updates * Contact carriers for pickup of orders via phone, email or website * Managing the cargo claims towards our carriers * Responsible for accurate reporting and tracking of shipments, as well as exception management follow-up, in internal databases and Excel spreadsheets * Monitor and adhere to customer requests and vendor-specific requirements * Aid all facilities and personnel with requests and issues * Communicate any work-related issues to the Supervisor, Manager or appropriate authority YOUR PROFILE * Transportation experience preferred (but not required) * High School Diploma or equivalent required * 2-3 Years of administrative support experience or education in a related field * Experience with carrier tracking tools and portals * Excellent verbal/written communication skills * Strong interpersonal skills * Self-motivated to work independently with minimum Supervision * Excellent knowledge of Microsoft Office applications, especially Word and Excel * Knowledge of SAP systems preferred (but not required) * Knowledge of the documentation of shipments * Ability to multitask in a fast-paced environment * Flexibility to work Overtime, adjusted hours, or occasional weekends is a must. * Work schedule: 11:00 am - 7:30 pm or 12:00 pm - 8:30 pm to support West Coast operations WE OFFER * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. About our company: Arvato - the spirit of solutions! We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets. Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA. Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Arvato USA LLC | Job ID: 284601 EOE Protected Veterans/Disability

Background Uniting Voices Chicago (formerly Chicago Children's Choir) is a non-profit organization that empowers and unites youth from diverse backgrounds to find their voice and celebrate their common humanity through the power of music. Founded at the dawn of the Civil Rights Movement on the South Side of Chicago, the organization has grown from one choir to a vast network of school-based and after-school programs serving thousands of youth ages 6 through 18 from every zip code of Chicago. Uniting Voices is a civic treasure and model for culturally responsive music education. Since 1956, the organization has built programs that reflect the racial and economic diversity of Chicago. 80% of the youth it serves are from low to moderate-income households, and the vast majority of students participate free of charge. High school seniors enrolled in Uniting Voices Chicago programs have a 100% high school graduation and college acceptance rate, and go on to become global ambassadors who embody the core values of education, expression, and excellence in a wide array of professional fields. Opportunity Program Assistants for Uniting Voices Chicago serve a vital role as part of our program team. They have the unique opportunity to work with singers in Neighborhood Choir Programs throughout the city of Chicago, inclusive of families from a wide variety of racial, ethnic, and socioeconomic backgrounds. Program Assistants are responsible for all non-musical aspects related to the Neighborhood Choir(s) to which they are assigned. Program Assistants work closely with the Conductor of their Neighborhood Choir to gather important information that is then communicated to singers and their families. Program Assistants are present for all rehearsals, concerts, and events related to their Neighborhood Choir. Program Assistants play a vital role in engaging with the community that they serve. Currently, Uniting Voices Chicago has openings for a Program Assistant in the following communities: Beverly; preference will be given to applicants who are familiar with or connected to this community. Uniting Voices Chicago Neighborhood Choir Programs The Neighborhood Choir program provides beginning, intermediate, and advanced choral training to over 800 students with treble voices in 3rd grade and up through programs in 12 Chicago neighbourhoods. Neighborhood Choirs meet two times per week, with some programs having one weeknight rehearsal and one Saturday rehearsal, while others have two weeknight rehearsals. Program Assistants provide regular coverage for all assigned choirs and attend all concerts and events. Office hours are also scheduled to complete administrative tasks. Key Responsibilities Community Engagement, Communication, and Relationship Building Be a strong advocate and ambassador for the mission and legacy of Uniting Voices Chicago by welcoming new families, maintaining strong relationships with current families, assisting with recruitment, and attending community events. Supervise singers before and after rehearsals to ensure all singers are safe and well-behaved. Supervise singers' arrival and dismissal at all rehearsals and concerts. Plan to arrive thirty minutes prior to rehearsal and leave thirty minutes after rehearsal ends. Communicate regularly with community partners to ensure the best possible experiences for all stakeholders. Send weekly emails to families with pertinent information such as schedules and upcoming events. Assist with tour accounting and attend the annual tour in the Spring. Tours are National and usually span three to four days. Distribute flyers for fundraisers, events, and other Uniting Voices Chicago activities. Communicate effectively with families to foster deep and meaningful relationships with Uniting Voices Chicago. Maintain strong relationships with singers and families to ensure continued participation throughout the year. Give detailed reports when a singer discontinues participation. Organizational Support and Administrative Collect and track registration and attendance, and report updates to the conductor and office regularly. Create monthly calendars in a timely manner, submit to the office and conductor for edits, and distribute paper and digital copies to families. Actively participate in weekly Program Team meetings Communicate regularly with the Program Team to ensure equitable experiences amongst all programs. Attend and assist with organization-wide events. Collect payments for tuition, fundraising, and tour from singers, issue receipts, and deliver to the main office. Keep accurate records of all transactions. Qualifications Passion for working with diverse youth ages 8-18 and for fostering deep and authentic relationships with their families and communities. Experience working with children and youth from diverse backgrounds is preferred. Strong understanding of Google Suite, specifically Google Docs and Google Sheets. Commitment to collaboration in a team, as part of a larger organizational staff and with families and community partners in a mission-driven environment. Dedication to anti-racism and equity. Creativity, flexibility, self-motivation, energy, and enthusiasm for this vitally important work. “OTR” Life Experience: We know that many of your most character-building experiences -- where resilience, grit, and grace were required to persevere -- do not show up neatly on a resume. So, we want to hear some of those “OTR” (“off the resume”) moments for you. In order to be on the Uniting Voices team, EQ (Emotional Intelligence) is not a nice-to-have...it's a must. So, show us your EQ. What it's Like to Work at Uniting Voices: Sincerely, we're a family. We get it done while having fun. We're all working toward a colorful, peaceful, and equitable future - and that feels good. We share a passion for music and the vast potential of young people. How to Apply Interested and qualified candidates should send a resume and cover letter to ****************************, with the job title in the subject line . Uniting Voices is an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, disability, or veteran status in admission or access to, or employment in, its programs and activities.

Job Title: Permit Coordinator Reports To: Assistant Permit Manager, Permit Manager, or Senior Project Manager FLSA Status: Non-Exempt The primary responsibility for this position is to support project planning, construction, and close-out activities as required by project or contract specifications. This position may also assist with the development of project plans and schedules to execute scope safely, efficiently, and cost effectively. May also help monitor project performance (cost, schedule, scope changes, safety, and quality). ESSENTIAL FUNCTIONS: Set-up project folders/work packets. Maintain project files throughout the course of the project (from planning through close-out). Review job for necessary permit submittals (Wetlands, Floodplain, Highway, Rail, etc). Prepare permit package submittals (plans, letters, applications). Prepare work packages for the field crews. May coordinate with A/R to ensure proper billing & payment. Assist with permit follow up and tracking activities. Scan and upload permit and work packages to Intren ICE. Review work package documents against Cable Group to ensure all necessary documents are included in the work package. Perform transformer review for each job in order to generate the potential customer contact outreach list that will be used to send out customer notification cards. Attend customer scheduling / job coordination conference calls as required. Assist in quality control - conformance with contract documents (plans and specs). Assist in the submittal of real estate and railroad request through ComEd SharePoint. Other duties as assigned by Assistant or Permit Manager or Senior Project Manager. DESIRED MINIMUM QUALIFICATIONS: Requires effective oral and written communication skills, excellent interpersonal skills, and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. Associate's degree preferred or equivalent experience. Knowledge of advanced functions of Word, Excel, Outlook, MS Project, Power Point, and Internet Explorer. Must be able to comprehend and communicate information that is technical in nature. Intren is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

FTZ Administration & Duty Drawback Support Coordinator The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions. Key Responsibilities Duty Drawback Operations The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program: Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading. Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE. Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review. Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager. Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion. Foreign Trade Zone (FTZ) Administration The coordinator provides daily administrative support and coordination for all FTZ activities: Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone. Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies. Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager's final review and submission. Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps. Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager's Annual Report and external audits. Compliance Support & Ad-Hoc Import Data The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions: HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review. Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs. Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly. Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations. Required Skills & Qualifications Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role. Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR). Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel. Education: Bachelor's degree in business, Supply Chain, International Trade, or a related field (preferred). Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.

Reference Services Assistant - Computer Instructor Schedule: Part time. 10 hours per week including two weekday evenings from 5:00 to 9:00 pm and every other Sunday from 1:00 to 5:00 pm. The Des Plaines Public Library is looking for an experienced computer instructor to join our Reference department. This is an excellent opportunity for someone with outstanding instruction, communication, and customer service skills. The Reference Services Assistant - Computer Instructor will design, plan, and teach beginning and intermediate classes in computers, digital literacy, AI tools, and the use of applications and software for daily living, the workplace, and lifelong learning to a diverse population of adult library patrons. Additional responsibilities include one-on-one technology instruction and submitting data on student attendance and progress as required. The work may also involve providing polite and accurate reference and technology assistance to adult and teen patrons at the Reference Services desk. The ideal candidate is passionate about digital literacy, teaching, and working with the public. Bilingual in English and Spanish is a plus. Qualifications: Bachelor's Degree One year of reference or relevant experience Available to work evenings and weekends Or LTA or relevant associate's degree Three years of reference or relevant experience Available to work evenings and weekends Starting salary range is $19.20 to $24.00 per hour, depending on experience. Includes: PTO Please submit a cover letter and resume The Des Plaines Public Library is an equal opportunity employer.

Benefits: Competitive salary Opportunity for advancement Training & development *This role requires bilingual Spanish* ROLE DESCRIPTION: As a Insurance and Account Representative with Manuel Torres, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. About the Agent - Manuel Torres State Farm Insurance Agent Since 2001. State Farm Insurance Chairman's Circle Agent Ambassador Travel Qualifier. State Farm Insurance SVP Club Agent Evening & Weekend Appointments available upon request Professional Bilingual English/Spanish Team Home appointments upon request Serving the Chicago Land Area Free Notary Services Auto Insurace Free Quote Home Insurance Free Quote We Offer Free Life Insurance Quotes Insurance Agent since 1997 RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Bilingual Spanish BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience HOURS Mon,Fri 9:00am to 5 pm Tues-Thurs 9:00am to 5 pm Saturday 9:00am to 1:00pm Compensation: $17.00 - $20.00 per hour We're Hiring! We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This is a full-time position for the 2025-2026 school year, 7 hours per day, 5 days per week, 10 months per year, $18.84 per hour. Secretary to Food Service Director Job Description WSRP Collective Bargaining Agreement

The Flex Aide is a valuable member of our Women's Residential Services team who is responsible for providing care to the clients under the direct supervision of a Lead Counselor or Counselor Recognizes the physical aspects of chemical dependency. Provides program support services as assigned by the Program Coordinators. To be successful in this role, we are looking for someone who * Meets internal and external customers' needs and provides resources that can be made available. * Adapts to change and different ways of doing things quickly and positively. * Manages change-related stress well; deals effectively with varying people and situations. * Cooperates with others to accomplish common goals. * Supports and promotes an environment that respects, values, and holds opportunities for all, regardless of individual differences. Schedule: Flexible * 1st, 2nd, or 3rd shift * Flex employees must work a minimum of 80 hours per calendar year; and be available to work one (1) fixed or floating holiday each year, if needed. * Assist the staff in direct client care and admission processes. * Supervise food preparation and serving, as well as daily temperature logs. * Assists clients with chores, stocking, drop-offs, and phone calls. * Transports in a van, accompanies and supervises the clients during laboratory procedures, and other medical and/or dental appointments. * Stores food, linens, and supplies when delivered, checks the related invoices, and keeps inventory of these items. * Checks in visitors, monitoring client visits with family/loved ones, as well as serving as staff on duty for client needs. * Answers telephone and documents intake information. * Maintains an awareness of and professional involvement/collaboration with community resources. * Responds to inquiries, gives appropriate information and referrals, and documents, if necessary. * High school diploma or G.E.D. certificate, one year experience in direct patient care preferred. * Must possess a valid driver's license. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at ********************************************************** Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life. Compensation Range: $15.00 to $17.50 per hour Pay offered is determined by skills, qualifications and experience. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical Dental Vision and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start every shift with a positive attitude and prepare your station using company checklists * Stay stocked on tableware dishes and supplies to keep the service flowing * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Keep the dining room and work areas clean organized and guest ready * Restock and reset tables quickly so guests are welcomed without delay Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with servers, food runners and managers to keep service running seamlessly * Help with food running and carryout orders to support the team whenever needed Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with warmth and a friendly attitude * Be helpful in answering questions about food wine and our facilities Add a Touch: Go beyond the expected to create memorable moments. * Go the extra step to keep the dining experience comfortable welcoming and polished * Jump in to help wherever needed so every shift feels like a team win What You Will Bring * At least 18 years of age * Energy and positivity with a love for hospitality * Ability to multitask in a fast-paced environment * Comfortable lifting up to 40 pounds and standing for extended periods * Open availability including weekends and holidays * A team mindset and willingness to communicate clearly * Ability to read, write and understand English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

We are looking for a great team player to join our team! Pay range is $18-$25 an hour based on experience. General Purpose The primary purpose of your job position is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Essential Duties • Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility. • Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed • Assist in the development, administering, and coordinating of department policies and procedures. • Review department policies and procedures, at least annually, and participate in making recommended changes. • Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. • Participate in community planning related to the interests of the facility and the services and needs of the resident and family. • Assist residents in achieving the highest practicable level of self-care, independence and well-being. • Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well-being of each resident is attained or maintained. • Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director. • Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. • Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs. • Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life. • Coordinate social service activities with other departments as necessary. • Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care. • Evaluate social and family information and assist in determining plan for social treatment. • Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services • Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. • Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. • Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. • Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. • Assist in the development of and participate in regularly scheduled orientation and in-service training programs in relation to the social, emotional and medical needs of the residents. • Assist in the development of the department's budget. • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. • Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required. Prior health-care experience preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

at Clarvida - Illinois Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About this role As our Family Visitation Aide, you'll make a meaningful impact by supporting children under DCFS guardianship. In this role, you'll transport children children to family visits and essential appointments, working closely with our Child Welfare Case managers and Therapists to coordinate schedules, supervise visits, and gather documentation from community providers. You'll maintain detailed reports on each supervised visit, communicating important observations to the treatment team to ensure every child receives the highest level of care, supervision and support. Perks of this role: $15per hr Flexible schedule Does the following apply to you? High School Diploma or GED Experience working with children or youth (preferred) Willing and able to complete a physical exam and TB (PPD) test within 30 days of hire Current or willing to become CPR and First Aid Certified within thirty (30) days of hire Valid State Driver's License and automobile insurance If relocating to Illinois, an IL driver's license must be obtained within 30 days of hire What we offer: Full Time Employees: Paid vacation days increasing with tenure Separate sick leave that rolls over annually Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings before payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Cellphone stipend* Join us to make a lasting impact in the lives of our clients and be part of a team dedicated to person-centered care, growth, and community wellness. If you're #readytowork we are #readytohire! Benefits vary by State/County Not the job you're looking for? Clarvida has a variety of positions in various locations. Explore the many opportunities with Clarvida To Learn More About Us Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.

Special Services Aide - VHHS - 2nd Semester (LOA) Overview: The Special Services Aide will support the department in carrying out responsibilities related to servicing students with special education needs. This position may include responsibilities such as: general classroom assistance; small group leader of instructional activities; 1:1 with a student; and other responsibilities that support teaching, learning, behavior and access for students with disabilities. Reports to: Special Services Department Chair Employee Status: Educational Support Professional - Direct Paraprofessional ESP Bargaining Union Calendar: 184 Teacher Attendance Days, 7:45am - 3:45pm Qualifications: Education and experience equivalent to high school graduation Preferable experience in working with children/adolescents with special needs Illinois Paraprofessional license required Professional/Personal Characteristics: Previous experience in an educational setting preferred Excellent organizational skills and time management skills Ability to perform multiple tasks concurrently under varying deadlines Strong communication and interpersonal skills Ability to identify sensitive information and maintain confidentiality Proficient with Google G-Suite, office and phone equipment Ability to work as part of an educational team to support the needs of individual or groups of students Job Responsibilities: Partner and assist in creating an equal and respectful learning environment while reinforcing classroom expectations Communicate routinely as part of the educational team with student's case manager, nurse, teachers and parents in communication logs about student's progress or needs Assist and collaborate with teachers as needed in planning accessible steps and supports with instructional process and in adapting learning materials with visual, sequential, and/or auditory prompts Assist students during instruction and in the completion of learning activities Implement the services and supports as written in the student's IEP or 504 Plan, including the use of positive behavior supports and de-escalation strategies Escort & assist students around the learning environment, with the use of adaptive equipment, and in managing their materials and behaviors Physically assist students with transferring from wheelchair to desk and/or with personal care needs (i.e., changing for PE, bathroom assistance, etc.) With training, perform administrative tasks such as: taking data on student performance; adapting materials; making copies; filing; and/or updating or transferring data or information between IEPs or other documents as a collaborative member of the special services department Support students as a job coach at in-building worksites in developing pre-vocational employability skills Willingly engage in professional learning to enhance and develop stronger skills as a member of the educational community Additional duties may be assigned by the supervisor Application Process: Candidates will be selected by Administration based on above criteria

Title: House Manager & Family Assistant (with Childcare and Meal Prep Support) Employment Type: Full-time (approximately 40 hours/week) Requirements: Maintain a smoke-free environment, reliable transportation, tech-savvy. Proposed Schedule: Monday - Friday (approximately 11:00AM - 7:00PM); occasional overnights with advance notice. Description: We are a warm and busy family of five with three children (ages 6, 4, and 3). Mom manages her own business from home, and Dad's schedule varies between home and the city with frequent travel throughout the week. The two oldest children are in full-day school and participate in multiple after-school activities, while the youngest attends half-day school. We have a full-time housekeeper and weekly cleaning support but are looking for someone to oversee childcare, household operations, bring structure, and help systems run smoothly. Ideal Candidate: You are confident, kind, and highly organized - the type of person who loves creating systems and making a household run like clockwork. You communicate clearly, take initiative, and know how to “figure it out” without needing constant direction. You bring warmth and professionalism, maintaining healthy boundaries while being a reliable, long-term partner for our family. You'll manage the home with ease, coordinate with our housekeeper and vendors, and help ensure we're always stocked, scheduled, and ready for what's next. You enjoy working in a family environment, supporting children, and keeping an upbeat, calm energy in a dynamic household. Key Responsibilities: Household Organization & Maintenance Create and maintain organization systems for closets, storage, pantry, and toys. Maintain household and family calendars; ensure schedules, activities, and events are up to date. Communicate via email about projects, appointments, and updates. Support with tidying and putting items away as needed; oversee the housekeeper and cleaning service. Conduct seasonal swaps (clothing, décor, bedding, etc.). Prepare for family events, holidays, and guest stays. Coordinate donation pickups and drop-offs. Support packing/unpacking for travel or seasonal transitions, ensuring items and sizes are ready. Supervise and coordinate service providers and vendors (handymen, landscapers, holiday décor, etc.). Occasional house sitting when family travels. Inventory Management & Errands Track and restock pantry, fridge, toiletries, and household supplies. Maintain and update running household lists. Coordinate and manage household orders (Amazon, Costco, Target, etc.). Run errands such as groceries, returns, dry cleaning, and gift shopping. Manage packages, deliveries, and mail sorting. Family Support & Childcare Assistance Assist with school pickups and transporting kids to/from afternoon activities. Provide childcare assistance as needed. Clean lunch boxes and prepare lunches for the next day. Assist with scheduling extracurricular and appointments for children. Meal Planning & Preparation Assist with meal organization and light prep (2-3 dinners/week as needed). Batch prep healthy breakfast or lunch components (e.g., grains, chopped fruits, vegetables). Support grocery shopping for staples and meal supplies. Maintain an organized refrigerator and pantry; washing and prepping items after grocery shopping (i.e. fruits, vegetables). Follow dietary preferences (mom vegetarian; kids eat all foods). Maintain kitchen tidiness after meal prep. Harvest produce from the family vegetable garden during warmer months. Vehicle Upkeep Oversee vehicle cleaning, fueling, and organization. Coordinate oil changes, maintenance, and inspections. Track registration, insurance, and service records. Deep Cleaning & Special Projects Coordinate with the housekeeper on deep-cleaning projects (fridge, oven, baseboards,etc.). Maintain and refresh spaces such as the garage, mudroom, or entryway. Clean humidifiers, air purifiers, and washing machines monthly. Organize special household projects (toy rotation, seasonal decorations, storage systems). Administrative & Personal Assistant Support Manage shared calendars, reminders, and recurring household tasks. Track household receipts or budgets for projects, gifts, or donations. Coordinate family events, appointments, and guest stays. Communicate with vendors and oversee household correspondence. How to Apply: If interested, please email with the following: A short letter explaining why you'd be a great fit for this position. Your updated resume. At least 3 references with contact information. Note that this role requires a background check. When you apply with Sage Haus, you'll also be added to our candidate community email list so we can share hiring updates, resources, and opportunities. Don't worry - you can unsubscribe at any time if it's not for you.

Part-time Description Part-time position: Non-exempt position, 19 hours per week Hourly Wage Range: $15.00-$22.50, with a starting hourly wage of $15.00/hour Benefits: Paid Time Off (Vacation, Holidays, Personal, Sick) 457(b) Plan Staff Library Card Employee Assistance Program Professional Development Closing Date: Until position is filled DUTIES • Provides consistent, gracious and friendly service to internal and external customers. • Understands and enforces library policies and procedures while safeguarding intellectual freedom and patron privacy. • Performs all duties for maintaining library collections as assigned, including the shelving, shifting and straightening of materials. Recommends library materials for withdrawal or repair based on condition. Restocks displays as needed. • Locates and retrieves materials for daily Request to Fill list. Processes and routes materials to other departments, to patrons and other libraries as needed. • Retrieves and checks in materials from internal and on site external book drops as well as Automated Materials Handling (AMH) system bins. Sorts materials onto carts for shelving. • Prepares and shelves patron hold materials for lobby and Drive Up pickup. • Performs basic functions of AMH system including preliminary troubleshooting. • Assists patrons at the Drive Up service window as well as patrons throughout the library in locating services and/or materials. • Monitors deliveries to building using intercom system. Signs for deliveries and informs library staff as necessary. • Prepares and submits required statistics in keeping with the policies and procedures of the library. • Participates in library committees for special events. • Performs other miscellaneous duties as assigned. Requirements Education: Entry level position. Two years of high school required. Experience: No experience necessary. Skills: • Ability to manage and prioritize multiple tasks. • Ability to arrange materials in call number (alphabetical and numerical) order. Basic knowledge of productivity suites. • Ability to exercise reasonable and independent judgment and discretion. Ability to adapt to and effectively implement change. • Ability to effectively use a variety of tablets and similar devices. Communication: • Communicates effectively in English, both orally and in writing. Speaking skills in other languages, particularly Spanish, is a plus. • Ability to establish and maintain effective working relationship with staff and public. • Ability to stay calm and effective in difficult situations. • Ability to empathize and relate to the needs of all patrons and visitors to the library • Ability to adapt to change. SUPERVISORY RESPONSIBILITIES None CONTACTS Internal: Library staff. External: Patrons. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Physical requirements include: good speaking, hearing and vision ability, ability to push carts of library materials weighing up to 100 pounds frequently, lifting materials weighing up to 50 pounds occasionally and up to 20 pounds frequently. Will require standing for prolonged periods of time. WORKING CONDITIONS Work is performed in a typical library environment. Part-time position which requires some weekend and evening work. To view all available positions: ***************************************************** Salary Description $15.00-$22.50, a starting hourly wage of $15.00

At S&C Electric Company, a 100% employee-owned company, we help keep the lights on for people and businesses worldwide. Our manufacturing roles build the equipment that protects the critical infrastructure of the power grid, and each of our team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our shared successes. The manufacturing industry is booming with opportunities to learn new things, expand your skills, and build a long-term career. Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner! Available Shift 6:00 AM - 2:30 PM (Monday - Friday) Plus, Overtime as needed. At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, with a commitment to transparency in our pay practices. The estimated hourly base pay rate for this position is $20.50. This role is also eligible for S&C's annual short-term incentive bonus, subject to eligibility criteria. Join Our Team as a Service Person! The Facilities team is responsible for the overall functioning of the S&C's manufacturing facility and its surrounding grounds. This includes ensuring that machines he Facilities team is responsible for the overall functioning of the S&C's manufacturing facility and its surrounding grounds. This includes ensuring that machines operate correctly and consistently, that the facility is appropriately maintained, and that the general operation of the facility suits the needs of the business. The Service Person is responsible for the general cleanliness and upkeep of S&C's facilities, including surface cleaning, waste disposal, restocking, and more. Key Responsibilities: Maintain the floor surfaces in the office and plant areas, including sweeping, washing, vacuuming, waxing/buffing. Cleans and maintains washrooms, including the wall, floor surfaces, toilets, and urinals. Replenish stock as needed. Collect garbage and recycling and place it in the appropriate outside bin for disposal by a third-party partner. Ensure entrances and other required pathways in and out of the building remain cleared from snow and debris. Performs basic maintenance of various facilities-related systems, such as fixing sprinklers, gates, trimmers, etc. Sweep and scrub the factory floor using both brooms and powered floor scrubbers. Clean carpet, strip & wax floors. Completes basic functionality testing of eye wash stations and showers to ensure safe operation. Prepare office spaces for meetings and set up desks for new team members, including clearing spaces and cleaning surfaces. Assist in the re-organization of office spaces, including moving furniture and other items when needed. Consistently adhere to quality of work and safety standards. Understand and comply with all applicable Company policies and rules. What you'll Need To Succeed: 1 -2 years of experience in a Janitorial, Mechanical, or other hands-on role with related skills. Good attention to detail, with the ability to adequately clean areas consistently. Ability to work independently and meet requirements of assigned cleaning requests. Ability to use basic hand tools (i.e. Screwdrivers, hammers, etc.). Willingness to work in a manufacturing environment and be trained on using medium to large-sized cleaning and material handling equipment (ie. Riding Floor Scrubbers, Forklifts, etc.) Good communication skills (written and verbal) with the ability to articulate information efficiently and effectively to team members in a variety of departments. A driver's license in good standing. Good interpersonal and organizational skills with the ability to understand and complete requests given by team member inside and outside of the department. Ability and willingness to follow Health Safety & Environment procedures accurately, reporting concerns promptly to the safety action team. Preferred Experience in commercial cleaning. Experience using carpet extractors, floor scrubbing/buffing machines. Experience using a forklift/scissor lift or other material/people handling equipment. S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at *******************. No fixed Deadline Please upload an up-to-date resume with work history in order to be considered.

Clinical Services Support Specialist, Full-Time, Day Shift Community Care is hiring a Clinical Services Support Specialist to be a part of our dedicated team providing care and service. The Clinical Services Support Specialist position is a full-time opportunity with weekday hours offering work-life balance, and is perfect for someone who enjoys team collaboration and being part of a mission driven organization. The position is based at our Milwaukee location - 3220 W. Vliet St, Milwaukee, WI 53208. Clinical Services Support Specialist Responsibilities: Coordinates and leads assigned quality and/or performance improvement initiatives for the Family CarePartnership program. Develops and coordinates programs for specific member populations based on the organization'sstrategic goals and initiatives. Facilitates the development and implementation of standards of care and monitors and assurescompliance; collaborates with site and clinical leadership to identify and address practice issues, staffknowledge and skill deficiencies, opportunities for coaching, and standardization of practice. Acts as a role model and resource for Partnership program team members in the areas of organizationalchange, critical thinking, care planning, and evidence based practice adoption and professional practice. Provides clinical consultation and guidance for staff regarding care management of members; Regularlymeets face to face with clinical staff to advise of clinical practice changes and to assist with clinicalproblem solving. Assists with care management and clinical orientation, competency validation, and onboarding of RNstaff. Clinical Services Support Specialist Job Requirements: Education: Bachelors Degree in Nursing required; Masters in Nursing preferred Candidates with an associate's degree in nursing along with RN Case Manager certification and currentenrollment in a BSN program are eligible for consideration. Licensure: Current Wisconsin Registered Nurse license; CPR & AED Experience: A minimum of 5 years of general nursing experience required Community Care experience preferred Clinical Services Support Specialist Job Schedule: 8:00AM - 4:30PM, 40 hours per week Monday - Friday About Community Care Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle. Compensation and Benefits: Our employees make a real difference in people's lives every day, that is why we are proud to offer a compensation package that includes: Generous, paid time off Competitive pay and benefits (health, dental, vision, etc.) Flexible benefits plan Employee referral program Coworkers care program Retirement plan with employer contribution Employee Assistance Program Community Care is an Equal Opportunity Employer

Humboldt Park Health is seeking an experienced and visionary Director of Women's Health Services to lead the strategic and operational direction of the Mother Baby, Labor and Delivery, and Nursery units. This leader will ensure high-quality, patient-centered care while driving innovation, service excellence, and clinical outcomes that meet the unique needs of women and families. The ideal candidate is a strong nursing leader with deep maternal child health experience, a collaborative leadership style, and a passion for advancing women's health services. Key ResponsibilitiesClinical Leadership and Standards of Care • Establish nursing standards across Women's Health units using evidence-based practice and current research. • Ensure consistent delivery of high-quality, patient-centered care that aligns with regulatory requirements and best practices. • Collaborate with clinical leaders to enhance care models, improve workflows, and elevate patient outcomes. Operational Management • Plan, organize, and direct health services for assigned units to ensure goals, objectives, and performance outcomes are met. • Oversee daily operations and ensure efficient, safe, and effective patient care delivery. • Maintain clear communication with all staff and provide continuous coaching, support, and feedback. Staff Leadership and Development • Select, develop, mentor, and evaluate staff to build a high-performing Women's Health team. • Track key quality indicators and ensure resources are aligned to support safe, timely, and high-quality care. • Lead workforce planning to maintain appropriate staffing levels and skill mix. Strategic Planning and Program Development • Participate in long-range planning, program development, and service line growth for Women's Health Services. • Interpret and communicate departmental policies and update or implement new procedures to support operational efficiency. • Identify opportunities to expand service offerings that meet patient needs and strengthen the Women's Health program. Quality, Safety, and Regulatory Excellence • Analyze performance reports and coordinate quality improvement initiatives across the units. • Oversee compliance with regulatory agencies and ensure readiness for surveys, inspections, and audits. • Monitor safety practices, equipment needs, and environmental conditions to maintain a safe care environment. Financial Oversight • Develop and manage departmental budgets including staffing, supplies, and capital needs. • Approve or monitor expenditures to ensure alignment with financial guidelines and operational priorities. • Implement cost-effective practices while maintaining high-quality care standards. Interdisciplinary Collaboration • Work closely with physicians, midwives, nurses, and other healthcare professionals to provide coordinated, holistic care. • Strengthen communication and partnerships across departments to support seamless patient experiences. Required Qualifications • Active Illinois RN License • Bachelor of Science in Nursing (BSN) required; Master's degree strongly preferred • Minimum of 3 years leadership experience in a hospital or maternal child health setting Top Skills for Success • Maternal child health leadership • Labor and delivery operations • Mother baby unit management • Clinical quality and patient safety • Regulatory compliance • Staffing and workforce planning • Service line development • Nursing leadership • Budget and financial management Benefits • Medical, Dental, and Vision coverage • Life Insurance and Short Term Disability • 403(b) Retirement Plan • Paid Time Off • Leadership development and opportunities for growth

The House Assistant supports front-of-house operations during performances and events, helping to ensure a safe, organized, and welcoming environment for all patrons. This part-time, seasonal role works closely with House Managers, box office staff, and volunteer ushers to deliver outstanding customer service and accessibility support. This is a part-time, seasonal position, averaging 12 to 20 hours per week during performance weeks. KEY RESPONSIBILITIES: Performance Support Assist the House Manager with pre-show setup, including lobby readiness, materials, and signage placement. Guide patrons to their seats and assist with crowd management during seating, late seating, and intermission. Monitor cleanliness and safety in public areas before, during, and after performances. Customer Service & Patron Assistance Welcome guests with warmth and professionalism. Provide general information about current and upcoming Milwaukee Rep productions, events, accessibility services, and ticketing policies. Respond to guest inquiries or concerns with patience and attentiveness; escalate issues to the House Manager as needed. Take responsibility as part of the Guest Operations team for evacuation and emergency procedures, prioritizing the safety of guests, ushers, and staff above all else. Scan guest tickets upon entry. Assist guests with wayfinding throughout the facility. Troubleshoot basic issues with Assistive Listening Devices (ALDs) and Ticket Scanning Devices. Assist patrons with checkout and return of ALDs, including: o Explaining device usage clearly and confidently. o Ensuring ALDs are cleaned and fully charged before and after use. o Logging devices in and out according to internal tracking procedures. Volunteer & Usher Coordination Assist with usher check-in and provide direction and support during performances. Help stock and distribute programs, feedback forms, and other materials to volunteers and audience members. Additional Duties Support lobby and house reset, including collection of programs and lost items. Communicate patron feedback, incidents, or maintenance issues to the House Manager or Associate Director of Guest Operations. Attend Guest Operations trainings and meetings as required. Some House Assistants may be crossed-trained to work in the Gift Shop. Perform other duties as assigned. Top applicants will stand out if they: Bring a positive, outgoing, and friendly personality. Are reliable, punctual, and professional. Demonstrate strong problem-solving skills and remain calm under pressure. Attention to detail and take pride in maintaining clean, engaging public space. Listen well, follow instructions, and take initiative when needed. Work well both independently and as part of a team. Are committed to creating inclusive, welcoming environments for diverse audiences. Are enthusiastic about live performance and passionate about the mission of non-profit theater. Requirements REQUIREMENTS OF THE POSITION Qualifications: 2+ years of experience in customer service, theatre operations, or event management preferred. Strong leadership and interpersonal communication skills. Ability to manage a fast-paced environment with professionalism and poise. Patience, empathy, and critical thinking when interacting with patrons. Availability to work evenings, weekends, and holidays in accordance with performance schedules. Knowledge of ADA accessibility, emergency procedures, and audience safety protocols is a plus. Ability to pass a background check in accordance with state and/or Federal laws. Physical Requirements: The physical conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to regularly ascend/descend stairs. This position lifts and moves materials and supplies up to 15 pounds. Ability to stand, sit, or walk for up to 2 hours at a time. The regular duties of this job include communication in person Job requires use of close vision. Milwaukee Rep Values Employees Who: Communicate well with a diverse group of colleagues. Demonstrate an aptitude and eagerness to learn new skills and processes when necessary. Solve problems and engage in creative thinking about challenges individually and in a group environment. Are able to accept and incorporate feedback. Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative. Demonstrates an understanding of historical and institutional racism in the American theatre and/or a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community. Salary Description 15