Inbound Customer Service Representative
Service associate job in Tucson, AZ
Career paths start at $17.50/hr plus bonuses (includes $17/hr plus a 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Representative
Service associate job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Advisor
Service associate job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.
What you'll do:
Facilitate the member experience by answering phone calls, emails, and other requests from members.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Compensation range: The hiring range for this position is: $47,529 - $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyMedical Equipment Service Associate
Service associate job in Tucson, AZ
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.
At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner.
Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols.
Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills.
Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments.
Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly.
Plan and order necessary parts for service and maintenance, maintaining proper inventory control.
Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques.
Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction.
Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues.
Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices.
Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges.
Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed.
Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies.
Manage travel to clinical and stakeholder sites for technical support, training, and meetings.
Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards.
Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers.
Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint).
Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required.
Associate's degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field
OR associate's degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience.
OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience.
S. military electrical or electrical biomedical equipment technology program.
Previous field service experienced is strongly preferred.
We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Customer Service Rep - Starting Immediately Tempe AZ!
Service associate job in Phoenix, AZ
Vaco Phoenix is partnering with a client in Tempe, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills.
These are contract-to-hire opportunities offering up to $25 per hour, and the positions are 100% onsite. The roles are set to start next week, so don't miss this chance to join a dynamic and expanding organization!
Responsibilities:
* Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers.
* Maintain strong knowledge of company products and services to provide accurate information and support.
* Respond promptly to customer inquiries via phone, email, and online channels.
* Resolve customer issues with professionalism and a focus on satisfaction.
* Assist users with navigating the system and completing their orders.
* Accurately document customer interactions and feedback for future reference and improvement.
Qualifications:
Call Center Support- 1 year of experience
Data Entry- 1 year of experience
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Customer Service Specialist
Service associate job in Buckeye, AZ
Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at a newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.
Required Skills & Experience
2+ years of experience supporting large Fortune 100 clients
Proven ability to investigate and resolve client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
Skilled in preparing reports and updates for internal leadership and clients as needed
Ability to support operational and administrative tasks as assigned
Experience monitoring and documenting recurring issues to drive process improvements and enhance client satisfaction
Customer Specialist
Service associate job in Scottsdale, AZ
Why work at Adam's Polishes
Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you!
Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform.
Key Responsibilities:
Assist Walk in Customers
Upsell customer purchases to increase average order value
Answer customer phone calls
Provide world class customer service
Answer emails in a professional manner
Assist customers with product recommendations (basic detailing knowledge)
Problem-solve order issues
Restock retail showroom
Manage cash box
Operate POS checkout systems
Complete basic Excel spreadsheets
Requirements:
Ability to stand for long periods of time
Ability to lift 50 lbs.
Positive Attitude
High School Diploma or GED required
Ability to schedule detailing service
Must be available to work weekends and events
Must be able to adapt to change
Excellent communications skills including both verbal and written
Must have a reliable form of transportation
Must be located in Arizona
Detailing experience is preferred
Ability to schedule detailing services
1-2 years Retail Sales experience
Shift:
8 hour shift
Day shift
Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM
This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis.
Pay Range: $19-20/hour
Our Competitive Benefits Package Includes:
401(k) Plan with Company Match
Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Employee Assistance Program
Generous Paid Time Off
& Paid Holidays!
Customer Service Representative
Service associate job in Mesa, AZ
Bilingual applicants only.
Our ideal candidate loves talking to people and proactively solving issues. Construction or insurance billing background is a plus.
Responsibilities
Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer's needs.
Data entry in various platforms.
Executing daily tasks.
Qualifications
Bilingual: English (fluent) & Spanish (fluent)
At least 1 - 3 years of relevant work experience.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Benefits
Health Insurance (medical, prescriptions, preventive care)
Dental & Vision Insurance
Paid Time Off
RCM Client Success Specialist
Service associate job in Gilbert, AZ
The Client Success Specialist - Healthcare RCM is responsible for ensuring healthcare clients achieve optimal outcomes through our revenue cycle management solutions. This role focuses on client satisfaction, retention, and performance improvement by acting as a strategic partner and advocate for the client's financial health.
Key Responsibilities:
Lead implementation of clients on the Aarista RCM platform, coordinating all steps, from EDI enrollment to working with the product team to develop and deploy billing rules.
Serve as the primary liaison for healthcare clients, ensuring smooth ongoing engagement.
Understand client-specific RCM workflows, including billing, coding, claims management, and payer relations.
Monitor key performance indicators (KPIs) such as days in A/R, denial rates, and collection percentages.
Collaborate with internal teams (Operations, Product, Analytics) to resolve client issues and optimize performance.
Identify opportunities for process improvement and additional service offerings.
Conduct regular performance reviews and strategic planning sessions with clients.
Maintain detailed documentation of client interactions, goals, and outcomes.
Run client specific reporting as needed and action on items that require addressing.
Stay current on healthcare regulations, payer policies, and industry trends affecting RCM.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience).
2+ years of experience in client success within healthcare RCM.
Strong understanding of medical billing, coding, and reimbursement processes.
Excellent communication, analytical, and relationship-building skills.
Proficiency with MS Office Suite, RCM platforms, EHR/EMR systems and CRM tools.
Strong understanding of Excel is required
Ability to manage multiple clients and prioritize effectively.
Familiarity with HIPAA regulations and healthcare compliance standards.
Preferred Qualifications:
Knowledge of EDI enrollments submitted through clearinghouse.
Familiarity with payer portals (One Health Port, Availity, Noridian)
Experience with PowerBI and SQL queries.
Certification in medical billing or coding (e.g., CPC, CPB) is a plus.
Customer Service Representative / Entry Level Management
Service associate job in Phoenix, AZ
We are looking for individuals who desire a leadership role leading a team of self-driven individuals to attain certain goals. This entry-level position offers structured systems and processes to guarantee success in a lucrative career. Candidates should be eager to move up quickly into management and must possess a strong work ethic and willingness to learn.Responsibilities
Maintain knowledge of new products
Develop and maintain strong relationships with clients
Prioritize and multitask effectively
Communicate excellently in both written and verbal forms
Establish personal and business goals
Support team building efforts
Work independently and collaboratively with a team
Demonstrate a positive and professional demeanor
Maintain and services existing clients
Requirements
Driver License
Authorized to work in US
Weekdays
Benefits
Retirement Benefits
Salary: $75,000.00-$105,000.00 per year
Customer Retention Representative
Service associate job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)
Retirement Service Consultant
Service associate job in Phoenix, AZ
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL)
Position Purpose:
This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
We are hiring entry level through senior level associates so all experience levels are encouraged to apply.
Essential Duties and Responsibilities:
* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
* The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
* Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings
* Consistently provide a high level of consultative proactive client service in a professional manner.
* Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues.
* Ensure inquires and issues are resolved and service levels are met.
* Provide thorough, high quality research, problem solving and issue resolution
* Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
* Participates in creating a strategy with Relationship manger to ensure client retention.
* Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy.
* Assist in the management of vendor relationships on behalf of clients and partner.
* Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager.
* Achieve individual and team goals for service levels, growth and retention for assigned book of business.
* Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk.
* Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients.
* Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience.
* Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
* Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.).
* Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients.
* Educate client regarding plan features, product capabilities or Ascensus functionality and process.
* Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process.
* Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
* Provide training to members of team as opportunities arise.
* Perform other duties and participate in or lead special projects as assigned.
Minimum Requirements:
* Bachelor's degree or equivalent work experience.
* Direct client experience and Retirement Services industry experience or thorough knowledge preferred
* Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred.
* Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base.
* Excellent presentation skills, business etiquette, client service skills and time management.
* Demonstrated professionalism in all aspects of the role.
* Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation.
* Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred.
* Excellent analytical and problem resolution skills.
* Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
* Ability to work in a team environment to ensure common goal of providing exceptional client service.
* Ability to work well under pressure with multiple priorities and deadlines in a demanding environment.
* Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
* Ability to work extended hours to meet business needs as required.
* Quality focus with attention to detail.
* Handle other essential tasks as assigned.
The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
Associate Customer Service Representative - Credit Cards
Service associate job in Phoenix, AZ
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
Ability to execute in a fast paced, high demand, metric driven call center environment.
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
Must be able to attend full duration of required classroom training period
Ability to work additional hours as needed
Must work on-site at the location posted
This position is not eligible for Visa sponsorship
Training Schedule:
Classroom training will be for 8 weeks, Monday-Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date.
We're open 24 hours, 7 days a week.
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
2150 W Pinnacle Peak Road, Phoenix, AZ 85027
Posting End Date:
12 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyCustomer Retention/Billing Specialist
Service associate job in Phoenix, AZ
Job Description
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communications.
QUALIFICATIONS:
Must have Arizona Property and Casualty License
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Associate Customer Service Representative Auto Division
Service associate job in Chandler, AZ
About this role: Wells Fargo is seeking Associate Customer Service Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with immediate team, as well as internal and external customers
* Fulfill additional duties upon request
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Call center customer service experience in the financial services industry
* Prior work exposure within auto operations
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
* Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus
Job Expectations:
* Must be able to attend full duration of required training period
* Ability to work additional hours as needed
* Must work on-site at the location posted
Training Schedule:
* Training hours are Monday through Friday, from 7:00 AM to 4:00 PM
* Training is expected to be 6 weeks, but may vary
* Training will be held onsite at the posted work location: 2850 S Price Rd - Building E - Chandler, AZ 85286
Work Schedule:
* Hybrid work schedule with alternate weeks in-office
* Department hours are Monday through Friday, from 7:00 AM to 9:00 PM
* Specific work hours will be assigned prior to the end of training
* Rotating Saturday shift, from 7:00 AM to 4:30 PM
* Shift pay differential may apply
Posted Location:
* 2850 S Price Rd Building E - Chandler, AZ 85286
@RWF22
Posting End Date:
12 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Dps Service Employee (Unc)
Service associate job in Phoenix, AZ
DEPARTMENT OF PUBLIC SAFETY
The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens.
Visit our website at *************
DPS SERVICE EMPLOYEE - FLEET Salary: $34,129.05 - $54,573.58 To apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application.
Job Summary:
The Department of Public Safety is filling multiple full-time entry level Service Employee positions in the Fleet Services area. These positions are designed to provide training and experience in a wide array of functions and operations in Fleet Services. The successful candidates will perform functions and tasks involving basic vehicle maintenance/ repair, vehicle transportation, parts pickup/delivery and data entry into the Fleet Management Software. This position can assist the incumbent with the skills, training and experience necessary to potentially advance to the role of Automotive/ Motorcycle Technician. Promotion to this role may be achieved after satisfactory performance during a one-year period, meeting all required minimum qualifications in the classification and successful completion of the Automotive/ Motorcycle technician examination process. We invite you to apply for this opportunity to join a team, receive training, and have opportunities for promotion and advancement.
Under direct supervision, performs work in a structured or unstructured program to gain practical work experience in one of the administrative, professional or technical fields within the Department. May rotate from assignment to assignment within the agency to learn and contribute to administrative, professional or technical processes. Performs related duties as assigned. This classification is designated as uncovered. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.
Minimum Qualifications:
Requires a high school diploma or equivalent by start of employment.
Must possess and maintain an Arizona Driver's License.
Excellent customer service etiquette is highly desirable.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
May be required to move items up to 50 pounds for distances of up to 10 feet.
May be required to stand, stoop, bend, kneel and squat for extended periods of time.
May be exposed to fumes or dust, toxic or caustic chemicals, outdoor whether, moving mechanical parts and moderate to loud noise levels.
Pre-Employment Requirements:
Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Reservations Agent
Service associate job in Paradise Valley, AZ
This position contributes to the success of Sanctuary by maximizing rate and occupancy while maintaining the highest level of guest service standards with a focus on our superior standards, which displays a sense of pride in the Sanctuary Mission, Vision and Values
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive.
* Ensures reservation calls are answered in a professional and timely manner.
* Maximizes every opportunity to increase conversion by closing the sale.
* Follows through on reservation calls with confirmations letters and brochure requests.
* Promotes seasonal packages and promotions.
* Applies NAVIS reservation sales concepts and strategies to maintain compliance of lead management.
* Accurately tracks reservation calls utilizing NAVIS call center software and daily phone sheets.
* Ensures reservation details including special requests are accurately entered into the property management system.
* Maintains accurate and updated guest profile information.
* Works closely with various departments to maximize guest satisfaction.
* Applies knowledge of resort product, services, and facilities.
* Adheres to strict communication standards at all times due to constant phone contact.
* Performs additional duties as requested by the management team.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Good telephone voice and excellent/professional communication skills required.
* Ability to maintain a pleasant disposition and work efficiently in a high stress work environment.
* Must be an individual who is detailed and sales oriented.
* Will be cross-trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational needs dictate.
* Solid interpersonal skills and a positive attitude is a must.
* Due to constant phone contact must have good hearing/speaking ability to respond to guest needs quickly.
QUALIFICATIONS
Education
High School Diploma/G.E.D. Equivalent
Related Work Experience
Hotel/resort reservation or front desk experience preferred.
Customer service & sales experience preferred.
Computer experience required.
Agent | Receptionist - Restaurant Reservations PM
Service associate job in Scottsdale, AZ
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!
What's in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
Answering multi-line phone system and provide guests information on resort and activities
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
Recommend property dining outlets and assist guests with information and special requests
Book restaurant reservation requests
Facilitate taking guest room delivery orders
Accurately input data into proper systems
Acquire extensive knowledge of the premises
Communicate in a clear and effective manner
Qualifications
Ability to speak with a smile
Guest focused personality is essential; experience is an asset
Aptitude in resolving issues with a customer-focused orientation
Proficiency in English; multilingual is a plus
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
Experience working with point of sale systems, booking platforms, and Microsoft Office
Familiarity with Microsoft Word, Outlook and Excel preferred
Attention to detail is a must as well as being very organized
Take initiative to complete tasks that need to be done
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Reservationist
Service associate job in Clarkdale, AZ
Job DescriptionDescription:
Reservationist Company: Verde Canyon Railroad Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time
The Reservationist is the first point of contact for guests booking their Verde Canyon Railroad journey. This role handles ticket sales, answers inquiries, and provides friendly, accurate, and professional assistance to ensure a seamless booking process and positive guest experience.
Key Responsibilities
Guest Interaction & Booking
Answer phone and online inquiries, process reservations accurately, and issue tickets.
Provide detailed information on train schedules, pricing, special events, and packages.
Process payments and handle reservation changes, cancellations, and related requests.
Deliver excellent customer service, resolving guest concerns and escalating complex issues as needed.
Data Management & Accuracy
Use reservation software and data entry systems efficiently and accurately.
Maintain updated records of guest interactions and reservations.
Protect guest information and adhere to privacy and data security policies.
Product Knowledge & Communication
Maintain strong knowledge of Verde Canyon Railroad routes, amenities, history, and unique offerings.
Communicate clearly and professionally with guests, using active listening to understand their needs.
Quickly resolve routine issues and escalate complex problems when required.
Compliance & Professionalism
Follow all company policies and procedures related to reservations and sales.
Represent the Verde Canyon Railroad with professional conduct, ethical sales practices, and a positive attitude.
Perform other duties as assigned to support business operations and team needs
Requirements:Qualifications & Requirements
High school diploma or equivalent; must be at least 18 years old.
Customer service or call center experience preferred.
Must pass a drug screening and criminal background check.
Strong communication, active listening, and problem-solving skills.
Proficient in computer use and accurate data entry.
Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment and punctual.
Flexible schedule including weekends, evenings, and holidays.
Client Service Specialist
Service associate job in Buckeye, AZ
Required Skills & Experience
-2+ years of previous experience supporting large fortune 100 clients
-Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
-Prepare reports and updates for internal leadership and clients as needed
-Support other operational and administrative tasks as assigned
-Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Job Description
Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.