Service associate jobs in Arlington, TX - 2,981 jobs
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Food Service Team Member
Six Flags Over Texas 4.1
Service associate job in Arlington, TX
This position is a Part-Time position, working up to 29 hours a week with a payrate of $13/hour.
Responsibilities:
What You Will Be Doing
Provide exceptional guest service while surrounded by roller coasters
Greet and ask guests about their favorite ride as they walk up to your location
Take guests' orders, offering suggestions and upsells about the most delicious menu items
Feed hungry guests promptly and satisfy growling stomachs with fresh, made-to-order foods
Operate Point of Sale (POS) cash registers, receiving money and returning proper change
Prepare everything from double bacon cheeseburgers to ice cold soft drinks to delectable funnel cake sundaes and more.
Fill condiment dispensers, wipe down tables, wash dishes, and keep all areas clean and safe for guests
Qualifications:
What You Will Need
Must be 15 years or older
Basic computer literacy
In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift
Excellent verbal communication skills
Able to work a flexible schedule, including weekends and holidays
$13 hourly Auto-Apply 1d ago
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Customer Service Associate
Gainor Staffing 4.0
Service associate job in Dallas, TX
Our client is a well-known consumer product manufacturer. They are seeking a detail-oriented individual to join the team as a Customer ServiceAssociate. This position is based in Dallas, TX with a hybrid schedule that rotates 2 weeks fully on site and 1 week remote.
Who You Are
Bring at least 6 months of customer service experience
Demonstrate exceptional communication skills and ability to engage with a diverse range of customers
Exhibit warmth, empathy, and professionalism in every interaction
Possess strong attention to detail and the ability to learn and retain information quickly
Are comfortable using basic computer systems and following standard operating procedures
Must have schedule flexibility to work three different shifts: 7 AM - 3 PM, 8 AM - 4 PM, and 10 AM - 6 PM
What You'll Do
Answer incoming calls from customers and retailers regarding after-sales servicing of products
Provide accurate updates on service status and resolve inquiries with care
Enter data into computer system and manage workflow steps efficiently
Review service estimates with customers and process payment authorizations
Perform administrative tasks such as scanning, filing paperwork, and documenting quality issues
Prepare products for return to customers, including inspection and packing
Greet customers and visitors to ensure a positive experience
Escalate incomplete warranty issues and allocate service jobs to appropriate departments
What Success Looks Like
Every customer receives a service experience that exceeds expectations
Quality and productivity standards are consistently met
Records are accurate and procedures are followed diligently
You contribute to a positive, collaborative team environment
Reliability and professionalism are demonstrated in all interactions
Salary Range: $50,000 - 52,000 annually, based on experience
Location: Dallas, TX - Hybrid (2 weeks on site, 1 week remote, rotating schedule)
Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
$50k-52k yearly 4d ago
Functional SAP S/4HANA Service Consultant
Charter Global 4.0
Service associate job in Dallas, TX
Job Title: Functional SAP S/4HANA Service Consultant
Duration: 3+ Months Contract
Contract Description:
We are now looking for someone with significant experience in supporting the SAP Services Functional module, specifically in areas such as service contract management, business solution portfolio management, service order management, service request management, service billing, and customer engagement. Here are the updated job details:
Job Description:
- Configure and implement SAP S/4HANA Service modules, including service contract management and service order management.
- Collaborate with business stakeholders to gather requirements and translate them into functional specifications.
- Support service request management, service billing, and portfolio management processes.
- Conduct system testing, troubleshoot issues, and provide end-user training.
- Ensure compliance with best practices and deliver enhancements to improve customer engagement and operational efficiency.
Qualifications:
- Proven experience in SAP S/4HANA Service or related SAP modules (Customer Service, CRM).
- Strong understanding of service contract lifecycle, service order processing, and billing.
- Ability to design and configure SAP solutions aligned with business needs.
- Must have experience with the SAP service contract management, business solution portfolio management, service order management, service request management, service billing, and customer engagement.
- Bachelor's degree in IT, Business, or related field; SAP certification preferred.
$71k-95k yearly est. 1d ago
Customer Success Specialist
Green Key Resources 4.6
Service associate job in Dallas, TX
A legal marketing company in Dallas, TX is seeking a Client Success Representative to join their growing team! The ideal candidate should have at least one year of experience in client success, account management, or other customer-facing roles.
Salary: $60K base + commission
Hybrid schedule
Hours: M-F 9am - 5pm
Responsibilities:
Serve as the main point of contact for clients, ensuring satisfaction and addressing concerns.
Identify opportunities for growth through upselling and cross-selling initiatives.
Proactively engage with clients to understand their objectives and challenges.
Address client inquiries and issues promptly, ensuring smooth resolution processes.
Collaborate with sales, marketing, and product teams on client success initiatives.
Conduct regular check-ins and foster positive relationships with clients.
Facilitate training sessions and onboarding processes for new clients.
Requirements:
Bachelor's degree in business, marketing, communication, or a related field.
Minimum of 1 year experience in client success, account management, or customer-facing roles.
Proficiency in account management tools and CRM platforms.
Strong communication, interpersonal, and problem-solving skills.
$60k yearly 3d ago
Customer Enrollment Associate In Office
The Briggs Agencies 4.4
Service associate job in Flower Mound, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Customer Success Specialist
Net2Source (N2S
Service associate job in Plano, TX
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Plano,TX
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$30k-55k yearly est. 17h ago
Customer Service Representative
Catapult Solutions Group
Service associate job in Grapevine, TX
**Spanish is a Requirement**
Compensation: $55k-$65k Plus Bonus (Up to $1000/Month)
The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency.
Core Competencies
Customer-Centric Mindset
Analytical Problem-Solving
Attention to Detail and Accuracy
Composure and Patience
Exceptional Communication Skills
Adaptability and Flexibility
Professionalism and Positive Demeanor
Dependability and Accountability
Multitasking and Organizational Efficiency
Essential Duties And Responsibilities
Customer Service and Communication
Answer the phone with a positive, energetic voice; listen attentively to the customer.
Answer all emails in a timely and professional manner.
Contact customers via phone or email with follow-up information.
Provide customers with order confirmation and shipping information.
Assist customers in problem resolution and escalate to the Customer Service Manager when needed.
Resist telling a customer “no” until all resources have been exhausted.
Always offer a solution if the exact material requested is unavailable.
Work directly with the Customer Service Manager on any difficult situations.
Order Management and Processing
Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy.
Monitor open orders and proactively manage any delays or updates.
Obtain necessary information from customers to ensure prompt and efficient order processing.
Provide accurate pricing and inventory information.
Sales and Technical Support
Provide support to the sales team with any administrative or customer-related needs.
Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team.
Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team.
Documentation and System Management
Keep up-to-date customer notes and records in the NetSuite system.
Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates.
Administrative and Organizational Duties
Maintain accurate and complete documentation of customer interactions in NetSuite.
Assist with invoicing support and shipping documents as needed.
Support warehouse and fulfillment activities with clear communication and paperwork.
Proactively identify potential issues in order flow and escalate accordantly.
Routine Duties And Responsibilities
Ensure customer complaints are addressed and resolved in a timely manner
Prepare order entry and ensure data is accurate
Maintain clear communication with your team; it is essential
Have a solid grasp of our products and services we offer
Ensure that management personnel are kept informed of all pertinent customer issues
Other duties as assigned and directed
Supervisory Responsibilities
This position has no supervisory responsibilities.
Supervision Received
This position reports to the Customer Service Manager.
People Contact
Ability to work with other employees, customers and vendors.
Qualifications
Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite)
Capable of operating standard office equipment
Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Able to perform work with a high degree of precision
Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity.
Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers.
Education And/Or Experience
Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience.
Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties.
Certificates, Licenses, Registrations
Required: Valid Driver's License
Language Skills
Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees.
Ability to write and read reports.
Mathematical Skills
Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands
The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required.
Work Environment
This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives.
May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty.
The noise level in the work environment is usually moderate.
$55k-65k yearly 4d ago
Customer Service Rep
Beacon Hill 3.9
Service associate job in Mansfield, TX
Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Temp-HIRE
We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience.
Key Responsibilities
Greet and assist customers during vehicle pick-up and drop-off.
Complete paperwork and checklists following vehicle inspections.
Perform light cleaning of vehicles when necessary.
Work primarily outdoors with some duties inside the warehouse.
Qualifications
Strong customer service and communication skills.
Ability to work in outdoor conditions.
Detail-oriented and organized.
Previous experience in customer service or automotive industry is a plus.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$17-18 hourly 2d ago
Customer Service Representative
Tata Consultancy Services 4.3
Service associate job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 2d ago
Healthcare Customer Service
Hornet Staffing, Inc., a Gee Group Company
Service associate job in Irving, TX
Fulltime onsite role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare Customer Service
Notes: 2 years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
$25k-31k yearly est. 2d ago
Technical Customer Service Representative
Cornerstone Technology Talent Services 3.2
Service associate job in Irving, TX
Type: Contract to Hire
We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction.
Responsibilities
Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues.
Guide customers through virtual or phone-based home inspections step-by-step.
Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity.
Troubleshoot issues such as device pairing, alerts, and connectivity problems.
Document calls, resolutions, and inspection findings to support process and product improvements.
Make proactive outreach calls to improve product adoption and customer satisfaction.
Maintain clear, professional communication via phone, email, and text.
What We're Looking For
High School Diploma or GED required; bachelor's degree preferred.
1+ year of experience in technical support, help desk, call center, or field service.
Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems.
Strong communication skills and problem-solving ability.
High attention to detail and ability to thrive in a fast-paced environment.
Customer-first mindset, proactive attitude, and willingness to learn.
Ability to work onsite with flexibility across different shifts.
Why This Role Is Great
Collaborative, dynamic environment.
Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles.
Direct exposure to innovative technology and hands-on product improvement.
$29k-36k yearly est. 2d ago
Customer Service Representative
Joon Loloi
Service associate job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact.
This position is based on-site Monday-Friday at our Dallas, TX headquarters.
Responsibilities
Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs
Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services
Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience
Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries
Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up
Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner
Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth
Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development
Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation
Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable
Experience, Skills, & Ability Requirements
High school diploma or equivalent; additional education or certifications are a plus
Previous experience in a call center or customer service role is preferred but not mandatory
Previous experience in design or keen interest in interior design
Excellent communication skills, both verbal and written, with a strong command of the English language
Active listening skills and the ability to empathize with customers' needs and concerns
Strong problem-solving skills and the capacity to think quickly on your feet
Basic computer proficiency and familiarity with CRM software and call center systems
Patience, resilience, and a positive attitude even during challenging interactions
Ability to multitask and manage time effectively in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, if required
Highly organized and skilled at time management
Possess personal qualities of integrity, credibility, and commitment to corporate mission
What We Offer
Comprehensive health, dental, and vision benefits
401(k) with employer match
Paid parental leave
A culture that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
$26k-34k yearly est. 2d ago
Bilingual Customer Service Representative
Staffing Now 4.2
Service associate job in Irving, TX
SNI Companies has partnered with a reputable financial services company in Irving, TX that is seeking a Bilingual Customer Service Advisor to join their team. This opportunity is ideal for someone interested in a role that combines both sales and customer service skills.
This is a hybrid opportunity, 80% remote, 20% in office. Candidates will be required to complete training on-site.
Responsibilities:
Following established procedures and guidelines answering a wide variety of inbound calls from new and existing customers with the highest degree of courtesy and professionalism
Listens attentively to customer needs and concerns; demonstrates empathy while maximizing opportunity to build rapport with the customer.
Recognizes and creates potential sales opportunities that support the sales team
Consistently meets established call handling and lead generation metrics.
Builds and maintains effective internal working relationships and supports team in meeting company goals.
Job Qualifications:
5 years plus previous sales experience in a warranty or insurance company environment
Must be able to demonstrate proper skill handling of customers, claims and payable processes, and the generation of sales opportunities.
Superior communication skills and phone presence. Bi-lingual skills required.
Strong negotiation and conflict resolution
Able to meet Key Performance Goals on a daily, weekly and monthly basis
Results oriented, and ability to multi-task and successfully work in a fast-paced, self-directed environment.
Ability to work independently and as part of a team.
$28k-33k yearly est. 3d ago
Customer Service Team Member
McAlister's Deli
Service associate job in Plano, TX
We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Want to learn more? Watch our video! (****************************
Our Mission: Put people at the heart of everything we do
Our Values: Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement
Hourly Pay Rate: $9.00 - $15.50 / per hour
About the Hourly Team Member position:
Be prepared to smile!Happy team members make for happy customers
Ditch the outdated uniform! Our hourly team members wear jeans and t-shirts
Were a no grease zone! You wont go home smelling like an old French fry. Our work environment is clean and safe
This job is fun and flexible!Youve got a life outside of work and we want you to live it fully
Talk about great benefits! We offer medical, dental, vision insurance.* Tuition reimbursement, 401(k) with an employer match, performance-basedpay and meal discounts!
Get ready to learn and grow!Wantto advance in your career? Wecant wait to help you do just that
Same day pay available!
Job Requirements:
Greet and interact with guests
Sell, serve and prepare our deliciousmenu items
Prepare the restaurant to be a welcoming environment for each and every guest
* Must satisfy one year of service and meet ACA eligibility requirements
The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Required
Preferred
Job Industries
Food & Restaurant
$9-15.5 hourly 1d ago
Customer Service Representative
Insight Global
Service associate job in Lewisville, TX
Insight Global is looking for a Remarketing Analyst to join one of their clients in Lewisville, TX. Reporting to the Remarketing manager, the Remarketing Analyst is a key point of contact at primary auction facilities. Duties include processing and the sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. This position involves independent judgment and decision-making initiative.
Major Duties and Responsibilities include monitoring inspection guidelines are being followed by the various 3rd Party Inspection Vendors, reviewing 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement, generating and analyzing performance metrics for 3rd Party Inspection Companies, and managing 3rd party Inspection Companies vendor relationships to maximize accurate and timely inspection.
REQUIRED SKILLS
3-5 years of experience in financial services, sales, remarketing, or auction experience
Excellent customer service skills.
Ability to manage queue effectively.
Strong communication skills.
Ability to handle multiple tasks and adapt to changing priorities, customer disputes, and escalations
Previous experience in a high volume and team-oriented environment
Experience in a customer-facing role.
$26k-34k yearly est. 4d ago
Licensed Insurance Customer Service
State Farm Insurance 4.4
Service associate job in Dallas, TX
Job Description
Licensed Insurance Customer Service State Farm (Dallas, TX)
Dallas State Farm Agent is hiring a Licensed Customer Service Representative.
? Active TX Property & Casualty license required ? Life & Health license required
Duties:
Customer service, policy changes, billing questions, coverage support & follow-ups.
What you get:
Salary + Bonus
Paid Time Off
Growth & advancement
Stable State Farm agency
Licensed, reliable, and customer-focused? Apply now. Immediate interviews.
Independent contractor agent. Not a corporate State Farm role.
$67k-120k yearly est. 10d ago
Representative, Customer Retention
Rise Broadband 3.9
Service associate job in Irving, TX
Job Description
is filled.
We are looking for Customer Retention professionals in the Dallas metro area to join our team. The Representative, Customer Retention's primary responsibility is to protect existing revenue by retaining customers that are calling to disconnect or downgrade their service due to service failures, competitive offers and billing issues. Retention Agents emphasize the benefits and value of Rise Broadband products and services that best fit the customer as well as collaborate with other departments to resolve the customer's account and product issues if necessary. Demonstrating strong skills in the areas of sales, negotiation, save techniques, interpersonal communication and problem solving are key to the success of the department. Compensation for this role is hourly base pay plus commission on saves.
Essential Duties/Responsibilities
Retain customers by identifying reasons for request to disconnect or downgrade, resolving issues, and overcoming concerns
Promote, recommend, and sell the value of Rise Broadband products and services based on a logical relationship to the customer's needs and interests
Demonstrate strong negotiation, selling and closing skills
Discuss product and feature benefits and pricing to meet the needs of the customer
Meet or exceed retention goals and other metrics for productivity, quality, and customer experience
Maintain up-to-date knowledge of the company's current promotions, products, and technology
Document and track results of saving or reinstating customer accounts
Provide feedback to support staff and leadership on the success of the program and recommend opportunities for improvement
Job Requirements
Excellent PC proficiency and keyboarding skills
Previous contact center experience preferred
Sales and/or retention experience preferred
Ability to provide a high-level of accuracy with excellent attention to detail
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Strong decision making and problem-solving skills
Experience working with escalated customer issues and problem resolution
Ability to handle difficult customers in a professional manner and build customer loyalty
Experience with Word, Excel and Windows
Equipment Requirements
A dedicated and quiet workspace free from distractions
A desktop or laptop computer with Windows 10 or newer and a minimum 1GHz processor and 1GB of RAM (or higher). NOTE: We do not allow Chromebooks, Surface Pros, or iPads.
2 monitors for desktops and laptops
A camera/web camera
Reliable internet connection with minimum speeds of 5-10 Mbps upload and 15 Mbps download, with access to a hardwired (Ethernet) connection rather than Wi-Fi, based on the systems we use.
A mouse (if using a laptop) | Or a mouse & keyboard (if using a desktop)
Headphones or a headset (will be provided upon request)
Working Conditions
Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Working conditions may include being in an open (shared) cubicle/workspace area.
Please feel free to review our Benefits at the following link: *****************************************************
$29k-43k yearly est. 17d ago
Clerk, Employee Services
Envoy Air Inc. 4.0
Service associate job in Irving, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay: $22.00/hr.
Responsibilities
How will you make an impact?
Responsibilities
Responsible for processing employee data in SAP SuccessFactors
The Central Admin team will partner with managers across the Ground Handling, Flight, Maintenance, and Admin organizations to support employee data changes for more than 16,000 employees
Processing data for Employee events
Uploading and formatting mass data loads
Processing organizational data changes
Adjusting seniority dates (return from LOA, recalls, flex pay for unionized employees)
Performing mass & transactional level data audits
Performing controls audits to confirm approvals for hire/rehire, compensation changes, leave of absence & return requests, etc. in outside systems such as SharePoint, FMLASOURCE or Comply 365 prior to processing data requests
Codes employee paid and unpaid hours in the Automated Time and Attendance (AutoTA) system for Envoy employees
Research discrepancies in employee pay and hours
Calculate eligibility for FMLA
Track and administer leaves of absences
Review policies and procedures with the Management & Clerical workgroups
Provide general email/telephone correspondence
Prepare weekly, monthly, quarterly and annual reports from automated data bases when necessary
This role reports to the Supervisor, Employee Services and is a member of Envoy's Financial Services/Planning team
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Ability to effectively use Microsoft Office including Word, Excel, PowerPoint and Outlook
Must be able to read, write, fluently speak and understand the English language
Must possess the legal right to work in the United States
Previous experience in a Human Resources, Attendance, Finance or related position preferred
Experience in dealing with unionized employee contracts with complex work rules preferred
Familiarity of SAP, AutoTA, FOS, and Envoy Crew Pay Systems preferred
Experience with data entry in HRIS system preferred
Previous experience with system implementation and testing preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$22 hourly Auto-Apply 5d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
W.F. Young 3.5
Service associate job in Irving, TX
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training Schedule:
Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Posting Location:
401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
6 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-35k yearly est. Auto-Apply 13d ago
Customer Retention Specialist - State Farm Agent Team Member
Jarrod Rush-State Farm Agent
Service associate job in Wylie, TX
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Paid time off
Training & development
You May Be a Great Fit as a Customer Retention Specialist at Jarrod Rush - State Farm Agent if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Wyle, TX 75098
At Jarrod Rush - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Must be able to obtain applicable state insurance licenses.
How much does a service associate earn in Arlington, TX?
The average service associate in Arlington, TX earns between $23,000 and $59,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Arlington, TX
$37,000
What are the biggest employers of Service Associates in Arlington, TX?
The biggest employers of Service Associates in Arlington, TX are: