Service associate jobs in Boise, ID

**The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Receive and manage incoming interpretation and translation requests. + Assign qualified language professionals based on language, specialization, and availability. + Monitor task progress and ensure timely delivery of services. + Maintain clear and consistent communication with clients and interpreters/translators. + Assist in maintaining an up-to-date database of language professionals, including certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in recruitment efforts. + Guide new clients through onboarding, including service setup and expectations. + Provide responsive support and troubleshoot service issues. + Collect feedback and collaborate with internal teams to improve client experience. + Travel to client sites for consultations, presentations, and relationship-building. + Promote language services and identify upselling opportunities. + Represent the company at industry events and networking opportunities. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience). + 2+ years of experience in resource management, scheduling, or client services (language services preferred). + Strong organizational and multitasking skills. + Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience. + Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships. + Familiarity with industry-specific platforms related to language services or translation management. + Proven ability to manage and allocate resources effectively under time-sensitive conditions. + Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** · Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. · Exceptional verbal and written communication skills. · Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. · Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. · Must be self-motivated and able to work well independently as well as on a multi-functional team. · Ability to handle sensitive and confidential information appropriately · Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications:** · Multilingual abilities are a plus **Reports to: Language Services Program Manager** **Working Conditions** · Professional remote office environment. · Occasional travel required for onsite client visits · Must be physically and mentally able to perform duties extended periods of time. · Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. · Must be able to establish a productive and professional workspace. · Must be able to sit for long periods of time looking at computer screen. · May be asked to work a flexible schedule which may include holidays. · May be asked to travel for business or professional development purposes. · May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. **Pay Range** USD $60,000.00 - USD $75,000.00 /Yr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103641_ **Category** _Language Services_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_

As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Mind, you will provide essential support to help service users understand their mental health and explore the options available to them, making a significant difference in their lives. The role is Monday - Friday working a 2 week rotation of 9am - 5pm and 10am - 6pm shifts. We also offer hybrid working and office-based options following training. The office is based in Nantgarw. Key Contacts & Relationships: Internal • Customer Service Advisors • Team Leaders • Operations Managers • Wider Connect Colleagues External • Service Users • Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. • Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. • 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges. • Previous experience working in a healthcare or mental health setting, ideally with crisis service experience. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones own levels of wellbeing. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,340.00 Maximum Salary £ 25,340.00

Nestled at the base of Montana's Bitterroot Mountains, awarding winning Montana Idaho Log & Timber has been building handcrafted custom log and timber structures for over 22 years. Each log or timber package is first preassembled at our construction facility by our experienced craftsmen. Then, each log or timber is coded according to a set of plans, disassembled and shipped to your site. We use only sustainably harvested logs usually from fire or beetle killed areas of the Northwest forests. Job Description We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Qualifications Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Insight Global is seeking a talented Utility Services Specialist to greet and respond to customer inquiries regarding utility services. You must be able to establish and maintain customer accounts, process payments, and work under general supervision. The ideal candidate is someone with great customer service experience that is not afraid to ask questions, can pick up new processes quickly, and can be flexible in their work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements High school diploma or equivalent and three years of experience working in a call center or utility billing environment. Knowledge of: General business office, bookkeeping, and telephone etiquette, equipment and procedures Computer usage including related software Recordkeeping and filing practices General customer service techniques Ability to: Perform accounting operations Communicate effectively with sometimes difficult customers and deal with frequent interruptions Plan, organize, and prioritize work assignments Interpret and explain regulations, policies, and procedures under adverse conditions Adjust to changing priorities in a fast-paced call center environment Communicate effectively in the English language at a level necessary for efficient job performance Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation Applicants MUST be able to pass a lifetime background check as well as a credit history check. Associate's degree in accounting, business administration or a related field and five years of experience with first and/or third-party collections. Knowledge of: Bankruptcy law and related matters Billing rules, regulations and procedures Collection procedures and techniques Process serving regulations and practices and procedures of bankruptcy and district courts Fair Debt Collection Practices and the Fair Credit Reporting Act Financial recordkeeping methods, including maintaining, adjusting and making credits and debits to utility accounts Fiscal recordkeeping

> Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services * Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. * Maintain strict confidentiality and security of all testing materials and processes. * Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting * Maintain the accuracy and integrity of student testing records throughout their lifecycle. * Enter and update student data and testing information in college databases with precision and timeliness. * Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication * Provide accurate and timely information about testing services to students, faculty, and the public. * Support faculty and academic departments with exam proctoring and assessment logistics. * Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement * Participate actively in committees, staff meetings, and professional development opportunities. * Represent Testing Services and CWI with professionalism in all internal and external interactions. * Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: * High school diploma or equivalent diploma * Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations * Good technical troubleshooting and multi-tasking skills * Experience working in data entry systems * Experience working in a community college setting, serving a diverse, non-traditional student population preferred * Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: * For information on health insurance, including coverage details and plan summaries, visit ***************** * Retirement plans with employer contribution of over 11% * Health Savings Accounts and Flexible Spending Accounts * Employer-paid life insurance and short- and long-term disability insurance * Eleven paid holidays per year (faculty may vary) * Generous vacation and sick leave * Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status. Interested? We invite and welcome all applicants and look forward to receiving your application! Keep in mind, your qualifications and expertise need not precisely match the to be considered for this role. Apply now Refer a friend Back to job search Share this job: Share: Whatsapp Facebook LinkedIn Email App Create Job Alert We will email you new jobs that match this search. Ok, we will send you jobs like this. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Showing: 0 Jobs New Opportunities Specialist, Testing Services Boise Join CWI's Testing Services team and help students reach their goals-one secure, successful exam at a time. View Job description for Specialist, Testing Services Expression of interest Loading... Powered by PageUp

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $14 per hour Salary Range: 7.25 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Meridian, ID Compensation: $23.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required * Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience * Proficiency in Microsoft Office suite * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Self-starter with the ability to handle multiple projects at once. * Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred * CPP, FPC, APA, and/or SHRM-CP certified * Experience in customer service or previous client interfacing role * Experience in payroll and/or call center environment Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedule requirement is Monday, 1:00pm-4:00pm, Tuesday, 3:00pm-7:00pm and Thursday, 9:00am - 1:00pm. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended

Contact Lens Specialist Full Job Description Join Our Team at Eagle Vision One and make an impact by helping patients achieve their best vision through expert contact lens care. We're seeking a reliable, experienced Contact Lens Specialist with a background in optical or ophthalmic technician work to join our dedicated team, focused on providing a legendary customer experience. We value communication, teamwork, and creating a welcoming environment for our employees and patients. If you're career-driven and want to grow with us, apply today! Responsibilities include, but are not limited to: Provide legendary customer service by educating patients on contact lens options, care, and proper handling. Perform contact lens fittings and training for new and existing wearers. Manage contact lens orders, inventory, and patient records with accuracy and confidentiality. Work closely with brand ambassadors and optical managers to ensure seamless ordering, stocking, and product flow. Support optical team with eyewear selection, adjustments, and repairs as needed. Maintain clean, organized, and well-stocked work areas. Requirements: Minimum 1 year of experience in a contact lens, optical, or ophthalmic technician role. Knowledge of contact lens materials, modalities, and care systems. Experience with EHR systems and patient record management. Strong communication and interpersonal skills with a commitment to patient education. Ability to troubleshoot and problem-solve contact lens and vision concerns effectively. Must be a self-starter who can take initiative and work independently while maintaining team collaboration. Detail-oriented with excellent multitasking skills in a fast-paced environment. Comfort with insurance verification and billing for contact lenses and related services. Punctuality, reliability, and professionalism are essential. Must be able to work 40 hours per week. ABO or NCLE certification are a plus, but not required. Benefits: Competitive hourly wage (DOE) Health insurance benefits (medical, dental, vision) Retirement savings plan (401k) with company match Paid time off (vacation, sick leave, holidays) Uniform allowance Opportunities for advancement and professional development About Eagle Vision One: Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service. We've been voted Idaho's Best Eyecare Provider and continue to grow, with offices in Eagle and Meridian, a new location in Star, and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring, professional environment dedicated to helping people maintain healthy vision. To apply: Please submit your current resume along with your application. Visit eaglevisionone.com to learn more about our office, take a virtual tour, and see what our patients are saying! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

**PLEASE NOTE:** **Class One ASM Start 11/7/25** **Class One ASM Start 11/14/25** **Class One ASM Start 11/28/2025** **Schedules** **Resources** **Schedules** **Resources** **Schedules** **Resources** **10:30am - 7:00pm** **1** **10:30am - 7:00pm** **1** **10:30am - 7:00pm** **1** **11:00am - 7:30pm** **2** **11:00am - 7:30pm** **1** **11:00am - 7:30pm** **1** **11:30am - 8:00pm** **2** **11:30am - 8:00pm** **1** **11:30am - 8:00pm** **1** **12:00pm - 8:30pm** **1** **12:00pm - 8:30pm** **1** **12:00pm - 8:30pm** **2** **12:30pm - 9:00pm** **3** **12:30pm - 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

LIBRARY PUBLIC SERVICES - Job Title: Public Services Library Specialist II Hiring Salary: $18.44 - $23.00 (DOE) Reports to (Role): Public Services Manager Department/Group: Public Services - Library FLSA Status: Non-Exempt Travel Required: None Position Type: Full-Time/Non-Exempt, 40 hours a week Benefits Eligible: Yes PERSI Eligible: Yes Work Schedule: Must be able to work flexible and varied hours during the days, evenings, and weekends WE TAKE CARE OF OUR PEOPLE! The City of Nampa offers competitive benefits and growth opportunities, including the following for full-time positions in City Government Departments: * Medical * Dental * Vision * PERSI Retirement Plan, with 11.96% employer contribution * 401k & 457 Retirement Plans * 11 Paid Holidays * Paid Time Off (at least 4 weeks per year) * Life Insurance with AD&D * Short-Term Disability * Long-Term Disability * Flexible Spending Account * Employer-Funded HRA VEBA Health Savings * Wellness Program & Rewards * Opportunity for student Public Service Loan Forgiveness * Harward Recreation Center Discounts * Other Great Benefits! POSITION SUMMARY: Under the supervision of the Public Services Manager, the Library Specialist II recommends, develops, and implements library programs and events. Performs a variety of reference and reader's advisory duties as required. Develops and evaluates at least one library collection area in cooperation with other library staff. The role helps prepare and disseminate a variety of promotional and social media materials for Library programs and services. Exercises independent judgment and initiative in recommending, developing, and implementing library programs for all age groups. Performs a variety of reference, reader's advisory duties, and directional services. Assists Managers and Librarians with duties such as organizing programs, ordering collection materials, assisting with employee schedules and program bookings, collecting department statistics, organizing display rotations, managing information desks, assisting with program supplies, and marketing promotional materials. The principal duties of this class are performed in a general library environment. ESSENTIAL FUNCTIONS: * Performs reference, reader's advisory, computer, and directional services for customers in a timely manner. * Provides instruction to patrons in the use of all print and technology resources, including, but not limited to, the library's computer catalog, printers, the Internet, copy machines, and microfilm. * Coordinates, prepares, promotes, and performs informational and educational programming for all age groups, including children's storytimes. Helps with program scheduling and organizing program materials for staff members. * Makes recommendations in assigned areas regarding materials to be purchased by utilizing review journals and other sources as necessary. * Participates in and conducts training to support staff with duties. * Participates in library, City, and community committee work and contributes to cooperative efforts in producing marketing and other materials. * Under the supervision of the Public Services Manager, gives direction to assigned staff as needed. * Keeps public spaces and shared work areas clean and orderly. Roves the library as assigned and advises staff of any safety concerns. * Assumes responsibility for other duties as required or assigned, including attending meetings, conferences, workshops, and training sessions to remain current on new developments in assigned work areas. * Nothing in this restricts management's right to assign or reassign duties and responsibilities to this position at any time. * May perform other duties as assigned. ADDITIONAL FUNCTIONS: * Ability to accept responsibility and account for his/her actions. * Ability to adapt to change in the workplace. * Ability to participate in needed learning activities in a way that makes the most of the learning experience. * Understands, encourages, and carries out the principles of integrated safety management; complies with or oversees the compliance with safety policies and procedures; completes all required training; takes personal responsibility for safety. * Ability to take care of the customers' needs while following company procedures. * Ability to make critical decisions while following company procedures. * Ability to make decisions or take actions to solve a problem or reach a goal. * Ability to formulate a sound decision using the available information. * Ability to effectively present information publicly. * Ability to effectively utilize available time for the completion of necessary job tasks. REQUIRED EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS: * High School Graduate or General Education Degree (GED) required. * Bachelor's degree preferred. * 2 or more years of experience in a Library Specialist I position in library public services, any completed coursework in library public services, or any combination of experience and training that provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: * Ability to efficiently operate a personal computer using standard or customized software applications appropriate to assigned tasks, and the ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology. * Ability to learn the overall duties and responsibilities of the position. * Ability to deal with a wide range of persons and communicate effectively both orally and in writing using both technical and non-technical language. * Ability to understand and follow oral and/or written policies, procedures, and instructions, use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions, and prepare and present accurate and reliable reports containing findings and recommendations. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Integrity, ingenuity, and inventiveness in the performance of assigned tasks. * Must have the highest degree of integrity, judgment, and independence. * A passion for public service. * A forward-looking perspective, constantly scanning the horizon to anticipate future problems, while formulating potential solutions. * All applicants must be able to successfully pass the City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests. WORK ENVIRONMENT: * Work is performed primarily in a general library environment, and the employee in this class is subject to inside environmental conditions and to some outside environmental conditions, such as when outreach is performed. ESSENTIAL PHYSICAL ABILITIES: * Finger Dexterity: Sufficient finger or manual dexterity with or without reasonable accommodation to enable the employee to operate a personal computer, telephone, and related equipment and use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. * Speech: Sufficient clarity of speech or other communication ability with or without reasonable accommodation to enable the employee to communicate effectively and convey detailed or important instructions or ideas accurately, loudly, or quickly. * Hearing: Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information. * Visual Abilities: Sufficient visual acuity or other power of observation with or without reasonable accommodation to enable the employee to review a wide variety of materials in electronic or hard copy form and perform activities such as viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection). * Physical Strength & Personal Mobility: Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to permit the employee to maneuver and function in and around an office environment. Sedentary work; sitting most of the time. Exerts up to 20 lbs. of force occasionally. REASONABLE ACCOMMODATION STATEMENT: To accomplish this job successfully, an individual must be able to satisfactorily perform each essential function, with or without reasonable accommodation. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. EEO STATEMENT: The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws. DISCLAIMER: The City has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform as deemed appropriate. This position may close before the closing date.

Job Description**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary. Key Responsibilities: Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance: Assist patients in understanding their explanation of benefits. Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Qualifications: Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. Benefits: 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short/Long Term Disability FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Meridian, ID office. Training hours - 8:00am-5:00pm Future: Monday - Thursday 8a - 8p (one late shift 11a - 8p) Friday 8a - 5p Saturday 8a - 12p (one Saturday a month)

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Responsibilities and Accountabilities * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Policy Rating and/or initial entry into rating model * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing/Binding * Coordinate services with other services units, as needed * Other duties and special projects as assigned Required Skills and Abilities * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience * Bachelor's Degree preferred * 2+ Years experience in same or related field preferred #LI-AM3 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. 56,000 - 72,000. * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: September 15, 2025 14400 Arch Insurance Group Inc.

Full-time Description NORTHWEST NAZARENE UNIVERSITY? OFFICE OF STUDENT FINANCIAL SERVICES Student Financial Services Specialist The Student Financial Services Specialist is a working?liaison?between the offices of Financial Aid and Student Accounts, and functions as a communications channel between Student Financial Services and the rest of the NNU community. Duties relate to promoting and assisting with the overall organization and flow of the SFS office, serving and guiding students and parents, communications, policies and procedures, accounting, data reporting, and student accounts management. The Student Financial Services Specialist reports to the Director of Student Financial Services. This position is a full-time, 12-month position. Essential Functions Provides excellent customer service; communicates with professionalism, care, and sensitivity to students and parents regarding student account concerns and needs. Keeps master calendar for Financial Aid and Student Accounts. Conducts financial reporting based on both DOE regulations and internal information. Reviews detailed financial documents, including tax documents, for accuracy of reported financial information. Communicates complex regulations, policies, and procedures in a clear, timely, and professional manner. Provides support for collaborative assignments such as policy and procedure creation and restructuring. Analyzes and evaluates student accounts as necessary to determine balance due, payments received, student financial aid status, and excess credit available. Reviews and manages payment plans, student refunds, monthly statements, student withdrawal processes, and Dunning procedures for collections. Manages student account information associated with payment plans, balances, holds, third party payer information, tuition remission, pending financial aid, approval of transcript release, etc. Keeps apprised and current with federal regulations regarding Title IV and FERPA requirements. Participates in annual new student orientation and pre-registration events. Acts as backup for student accounts during busy seasons at NNU and perform other related duties as assigned. Performs other duties as assigned. Requirements Minimum Qualifications Two (2) years of experience working in accounting or similar business, office manager, or customer service focused role. Strong organization skills and detail oriented, with the ability to work quickly in an open environment with frequent interruptions. Excellent written and verbal communication skills; comfortable with virtual platforms. Extensive working knowledge of Excel. Ability to maintain confidential information and files. High-level knowledge of accounting principles and general ledger structure. Proficiency in the use of Microsoft Word and Excel and an ability to learn computer programs and/or various report tools and applications as needed. Excellent organizational skills and attention to detail. Advanced analytical, quantitative, critical-thinking, problem-solving, and decision-making skills. Collaboration within a team environment. The University requires that all staff members be Christians (preferably in the Wesleyan tradition) and must be comfortable with and in agreement with the mission and lifestyle values of NNU and be willing to help advance the spiritual goals of the University. Preferred Qualifications Bachelor's Degree preferred Experience working in higher education or related field preferred Compensation Salary will be determined by the educational background and experience. Full-Time personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program.

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative (Overstaff) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $17-$20 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but won't be both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services • Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. • Maintain strict confidentiality and security of all testing materials and processes. • Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting • Maintain the accuracy and integrity of student testing records throughout their lifecycle. • Enter and update student data and testing information in college databases with precision and timeliness. • Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication • Provide accurate and timely information about testing services to students, faculty, and the public. • Support faculty and academic departments with exam proctoring and assessment logistics. • Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement • Participate actively in committees, staff meetings, and professional development opportunities. • Represent Testing Services and CWI with professionalism in all internal and external interactions. • Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: • High school diploma or equivalent diploma • Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations • Good technical troubleshooting and multi-tasking skills • Experience working in data entry systems • Experience working in a community college setting, serving a diverse, non-traditional student population preferred • Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: For information on health insurance, including coverage details and plan summaries, visit ***************** Retirement plans with employer contribution of over 11% Health Savings Accounts and Flexible Spending Accounts Employer-paid life insurance and short- and long-term disability insurance Eleven paid holidays per year (faculty may vary) Generous vacation and sick leave Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.

**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary. Key Responsibilities: Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance: Assist patients in understanding their explanation of benefits. Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Qualifications: Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. Benefits: 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short/Long Term Disability FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Tulsa, OK and Meridian, ID offices.