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  • Route Service Representative (4 Day Workweek)

    Cintas Corporation 4.4company rating

    Service associate job in Tulsa, OK

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    $28k-32k yearly est. 2d ago
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  • Customer Service Representative/Route Service Representative

    Gateway Services Inc. 4.6company rating

    Service associate job in Tulsa, OK

    Customer Service Representative/Route Service Representative - Trusted Journey 📍 Tulsa, OK | M-W; F 8:30AM-5PM Sat 7:30AM-4:00PM | FT (40 hrs + overtime as needed)💲 Pay Range: $16.00-$21.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $16.00-$21.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
    $16-21 hourly Auto-Apply 7d ago
  • Customer Service Representative

    Blackhawk Industrial Operating Co 4.1company rating

    Service associate job in Broken Arrow, OK

    Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $25k-31k yearly est. 25d ago
  • Customer Service Associate

    Ace Mart Restaurant Supply 3.9company rating

    Service associate job in Tulsa, OK

    Job Title: Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: Work-Life Balance: Enjoy Sundays off to rest and recharge. Employee Discounts: Save on a wide range of professional kitchen equipment and supplies. Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship. Paid Time Off: Take the time you need with vacation and sick leave. Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days. Financial Security: Participate in our matching 401k program and plan for the future. What You Will Do: Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email. Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals. Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success. Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products. Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business. Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency. Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation. Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact. What You Will Need: A People-First Mindset: Friendly, helpful, and customer-focused in every interaction. Sales Savvy: Confident recommending and selling products that fit customer needs. Strong Communication: Clear, professional communication in person, by phone, and through email. Time Management: Able to multitask, prioritize, and stay organized during peak store hours. Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably. Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person. Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.
    $20k-25k yearly est. 11d ago
  • Licensed Insurance Customer Service

    Robert Long-State Farm Agency 3.9company rating

    Service associate job in Owasso, OK

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Owasso, OK. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-33k yearly est. 20d ago
  • Service Writer

    Barracuda Staffing

    Service associate job in Bixby, OK

    We are currently looking to fill a Service Writer position with a company in Bixby, OK specializing in farming and agricultural equipment. Hours: Monday-Friday 8am-5pm Pay: $22-$25/hr Job Duties and Responsibilities: Write up quotes/estimates based on the need of service. Create accurate, detailed invoices based on services provided. Placing parts orders, pull parts from inventory, and track parts orders for shop. Keep customers informed of progress of service / schedule service deliveries and/or pickups. Maintain all documentation related to work/repair orders, and invoices organized. Verify all final invoices and reconcile work performed to ensure proper services were provided. Write up RO's (repair orders) for all new equipment. Coordinate with warranty/insurance department to ensure proper paperwork is on file.
    $22-25 hourly 54d ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Service associate job in Tulsa, OK

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sales growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail; works with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service associate job in Tulsa, OK

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-30k yearly est. 3d ago
  • Dining Services Associate

    Brandel Manor, Inc.

    Service associate job in Tulsa, OK

    We Are Inspired to Serve. Join us! The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking, prepping and other duties for the dining department and is accountable to the Director of Dining. This role works in many capacities within Dining and Hospitality to serve our residents. This role provides universal support to Dining Operations and will flex between a variety of job assignments. This is a versatile role requiring adaptability to a variety of Dining and Hospitality work assignments. ESSENTIAL RESPONSIBILITIES: Assist in food preparation, hospitality duties, and meal service, including serving food, waiting tables, and bussing tables. Perform defined work routines, using various dining utensils, supplies and equipment. Follow all sanitation guidelines, federal / state regulations, and Senior Living / Healthcare requirements. Follow cleaning schedules and perform cleaning duties as scheduled and/or needed. “Open” and “Close” kitchen and dining rooms as needed. Wash and store dishes. Assist in receiving and storing food and supplies. EDUCATION AND WORK EXPERIENCE: Required Degree: High school diploma Certificate(s): Current Food Handler's Permit is required. Training in Servsafe is beneficial. Experience: Desired is one (1) year of food service experience including but not limited to: serving/waiting tables, cleaning and kitchen sanitiaton protocols, basic food/meal prep is preferred. KNOWLEDGE, SKILLS AND ABILITY: Must be able to communicate effectively (verbal and written, English) with residents and staff. Must be able to read and understand written instructions and follow safety practices. Must be cordial and congenial with residents. Must be dependable, detail oriented, organized, and have good follow through. Must be able to work within standard policy and procedures, and work with limited direct supervision. Must have the ability to handle a variety of tasks and functions. Must be able to react calmly in emergency situations. Must have the ability to show patience and compassion to senior adults. Must be considerate of resident's comfort, safety, security and belongings. Demonstrate the ability to set and establish priorities. Manages time efficiently. Maintains work area in a neat and orderly manner. Maintains a well-groomed appearance that complies with organizational and State food code standards. Ability to adhere to dress code and kitchen uniform requirements. Demonstrates knowledge of and understanding of food safety, sanitation, preparation and serving principles. Ability to work with all persons at Covenant Living Communities and Services and must have the ability to get along and socialize with them. This includes employees, residents, families, visitors, vendors, other health care professionals and the community at large. PHYSICAL REQUIREMENTS: May be required to lift or carry equipment or supplies weighing up to 50 pounds. Frequent stooping, bending, climbing, reaching, pulling / pushing, and long periods walking and/or standing. May be required to stand, sit, twist, bend, squat, kneel or crouch when performing job duties Must possess adequate sight and hearing to meet the responsibilities of this position. #Dining Compensation Pay Range: $14.01 - $16.96 per hour Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $14.01 - $16.96 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit ***************** or *************************** Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
    $14-17 hourly Auto-Apply 26d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Service associate job in Tulsa, OK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Cafe Customer Service Associate

    Love God & Love People

    Service associate job in Tulsa, OK

    Cafe Customer Service Associate Classification: Non-exempt Part Time The Customer Service Associate member will serve the Victory Café area (Victory Coffee Co.). This role includes serving the Victory Cafe with preparing food and drinks on demand; promoting monthly specials; and providing top notch customer service to Victory Cafe visitors. DUTIES AND RESPONSIBILITIES Completes tasks and duties according to general cafe needs including but not limited to opening/closing cafe; cleaning up all equipment and the cafe area; prepping espresso beverages; and additional duties pertaining to the cafe. Provides excellent customer service to all guests from answering phones to front-line sales. Enthusiastically sharing loyalty programs and current promotions. Restocking products and refilling equipment as required as required. Picking up food items off-site before the opening shift. Providing a positive and cheerful customer service to all staff, students and visitors to Victory. Assists in prepping food and drink areas in Victory Café. Manage the cash register system and POS system. This position includes weekend shifts and scheduling. QUALIFICATIONS Barista Knowledge is preferred but not required. Customer Service oriented Attention to Detail Ability to multi-task Good communication skills including written and verbal. Experience working in a POS system and cash handling experience. Ability to understand and follow specific instructions and procedures. ESSENTIAL JOB FUNCTIONS Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 35 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb and/or crawl. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Ministry Requirements Maintains Victory protocol, policies and procedures. Demonstrates integrity. Performs and maintains tasks with an appropriate level of confidentiality. Models the biblical standard of personal conduct and lifestyle that is expected of all Victory Team staff members as outlined in the Honor Code and Employee Handbook. Fully participates in the life of the church as an active member in good standing with Victory. Supports and adheres to the mission, vision, values, and philosophy of Victory. Submits to and supports the leadership of Victory. Works well as a team player with leaders, staff, and volunteers. *Additional duties and responsibilities may be added to this at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Your Best Days are Right in Front of You!
    $21k-28k yearly est. 60d+ ago
  • Customer Service Associate

    Teresa Brockwell-Farmers Insurance Agency

    Service associate job in Tulsa, OK

    Job Description Join us and grow your career to new heights! A Farmers Insurance Agency in TULSA, Oklahoma, is looking for a confident, experienced, and positive person to join our team. We are professional, agile, and customer centric. We like to exceed goals, break records, and have fun while doing it! Our work environment includes: On-the-job training, growth opportunities, and a lively atmosphere. We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Associate. A Property Casualty, Life & Health, or 3 years direcct sales experience or customer service experience is required. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Positive Working Environment Responsibilities Answer incoming customer inquiries via phone, e-mail, and text. Provide accurate information about our products, services, and promotions. Assist customers with adding policies, and answering questions. Utilize upselling techniques to promote additional lines of business or services. Collaborate with the sales team to meet or exceed sales targets. Help clients with outstanding forms or needed signatures. Insure our clients feel heard, seen, and important. Requirements Proven experience in a customer service role. 3 years Insurance Agency Experience preferred. Associate or Bachelor Degree prefered. Excellent verbal and written communication skills. Strong analystical skills to assess customer needs and provide appropriate solutions. Have a desire to be trained, to follow instructions, and to be great at what you do. High Morals and Integrity Enjoy working independently and also in a team environment. Positive, Friendly, and Helpful Attitude Goal Oriented
    $21k-28k yearly est. 22d ago
  • Sales & Service Representative

    MRC Global Inc. 4.3company rating

    Service associate job in Tulsa, OK

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. * Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. * Build quotes that simultaneously create value for the customer and profitability for MRC Global. * Identify and actively pursue sales opportunities to contribute to overall sales growth. * Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. * Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. * Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. * Verify the on-time shipping/delivery status of pending inbound and outbound shipments. * Communicate status proactively with the customer and adjust product sourcing efforts if needed. * Proactively respond to customers' needs and concerns with options by using a problem-solving approach. * Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. * Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. * Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. * Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience * One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. * OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities * Competent in the use of computers and software applications. * Ability to communicate and promote ideas and transfer detailed knowledge to others. * Ability to effectively present information in one-on-one and small group situations. * Attention to detail; works with a sense of urgency. Working Conditions * Frequent driving/traveling. * Able to interact with others frequently. * Most work is performed at a desk or in front of a computer. * Able to sit/stand for long periods of time. * For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $23k-34k yearly est. Auto-Apply 49d ago
  • Service Writer

    ASCO Equipment

    Service associate job in Tulsa, OK

    ASCO Equipment has a career opportunity for a Service Writer in Tulsa, Oklahoma. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians. Responsibilities: Positively take ownership of customer experience Manage work orders: open, close, post time, enter notes and monitor progress Prepare accurate estimates for costs of repairs and present to customer Monitor and Manage accounts receivables Clearly and effectively communicate to customers, technicians and service manager Provide status updates on: work orders, troubleshooting, technician progress & general questions Monitor phones for field technician and customer calls Various other administrative duties Requirements 2+ years of experience as a heavy equipment service technician or service writer Ability to work in a fast paced/high volume dealership Detail oriented, time management, and teamwork skills Excellent customer service and communication skills Proficient computer skills, and experience with G-Suite & other service programs A personal dedication to work safety and accountability Benefits Why Join Team ASCO? Compensation & Benefits: 100% paid health insurance, 401(k) + profit sharing, and paid holidays Paid Training & Advancement Opportunities Unique Perks: ASCO Children's Education Program: Financial assistance for employees' children pursuing higher education Our Core Values: Honor God Develop People Pursue Excellence Grow Profitably Be Part of Something Bigger At ASCO, we're not just servicing equipment - we're offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you're a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
    $26k-41k yearly est. Auto-Apply 60d+ ago
  • Operations Staff | Part-Time | BOK Center

    Oak View Group 3.9company rating

    Service associate job in Tulsa, OK

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion. Overnight hours can be expected on occasion. This role pays an hourly rate $12.00 to $15.00. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 17, 2026. About the Venue The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues. Responsibilities Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment. Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc. Assist building engineers and subcontractors in construction, repair and maintenance of the building. Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Perform other duties as required. Qualifications Must be 18 years or older at the time of application Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight. Work effectively in a heavily team-based environment Be reliable, honest, dependable, and punctual Regularly lift and carry equipment and supplies weighing up to 50 pounds Possess knowledge of basic hand tools and their uses Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 3d ago
  • Customer Service Associate

    Ace Mart 3.9company rating

    Service associate job in Tulsa, OK

    Job Title: Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: * Work-Life Balance: Enjoy Sundays off to rest and recharge. * Employee Discounts: Save on a wide range of professional kitchen equipment and supplies. * Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship. * Paid Time Off: Take the time you need with vacation and sick leave. * Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days. * Financial Security: Participate in our matching 401k program and plan for the future. What You Will Do: * Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email. * Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals. * Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success. * Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products. * Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business. * Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency. * Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation. * Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact. What You Will Need: * A People-First Mindset: Friendly, helpful, and customer-focused in every interaction. * Sales Savvy: Confident recommending and selling products that fit customer needs. * Strong Communication: Clear, professional communication in person, by phone, and through email. * Time Management: Able to multitask, prioritize, and stay organized during peak store hours. * Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably. * Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person. Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.
    $20k-25k yearly est. 9d ago
  • Customer Service Representative

    Blackhawk Industrial Operating Co 4.1company rating

    Service associate job in Tulsa, OK

    Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $25k-31k yearly est. 25d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Service associate job in Tulsa, OK

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. + Build quotes that simultaneously create value for the customer and profitability for MRC Global. + Identify and actively pursue sales opportunities to contribute to overall sales growth. + Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. + Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. + Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. + Verify the on-time shipping/delivery status of pending inbound and outbound shipments. + Communicate status proactively with the customer and adjust product sourcing efforts if needed. + Proactively respond to customers' needs and concerns with options by using a problem-solving approach. + Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. + Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. + Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. + Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. + Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. **Required Experience** + One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. + OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. **Skills & Abilities** + Competent in the use of computers and software applications. + Ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Attention to detail; works with a sense of urgency. **Working Conditions** + Frequent driving/traveling. + Able to interact with others frequently. + Most work is performed at a desk or in front of a computer. + Able to sit/stand for long periods of time. + For additionalposition-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $23k-34k yearly est. 60d+ ago
  • Service Writer

    ASCO Equipment

    Service associate job in Tulsa, OK

    Job Description ASCO Equipment has a career opportunity for a Service Writer in Tulsa, Oklahoma. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians. Responsibilities: Positively take ownership of customer experience Manage work orders: open, close, post time, enter notes and monitor progress Prepare accurate estimates for costs of repairs and present to customer Monitor and Manage accounts receivables Clearly and effectively communicate to customers, technicians and service manager Provide status updates on: work orders, troubleshooting, technician progress & general questions Monitor phones for field technician and customer calls Various other administrative duties Requirements 2+ years of experience as a heavy equipment service technician or service writer Ability to work in a fast paced/high volume dealership Detail oriented, time management, and teamwork skills Excellent customer service and communication skills Proficient computer skills, and experience with G-Suite & other service programs A personal dedication to work safety and accountability Benefits Why Join Team ASCO? Compensation & Benefits: 100% paid health insurance, 401(k) + profit sharing, and paid holidays Paid Training & Advancement Opportunities Unique Perks: ASCO Children's Education Program: Financial assistance for employees' children pursuing higher education Our Core Values: Honor God Develop People Pursue Excellence Grow Profitably Be Part of Something Bigger At ASCO, we're not just servicing equipment - we're offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you're a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
    $26k-41k yearly est. 6d ago
  • Operations Staff | Part-Time | BOK Center

    Oakview Group 3.9company rating

    Service associate job in Tulsa, OK

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion. Overnight hours can be expected on occasion. This role pays an hourly rate $12.00 to $15.00. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 17, 2026. About the Venue The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues. Responsibilities * Participate in all aspects of the conversion process in preparation for events. * Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment. * Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. * Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. * Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc. * Assist building engineers and subcontractors in construction, repair and maintenance of the building. * Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor. * Work extended and/or irregular hours including nights, weekends and holidays, as needed. * Perform other duties as required. Qualifications * Must be 18 years or older at the time of application * Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight. * Work effectively in a heavily team-based environment * Be reliable, honest, dependable, and punctual * Regularly lift and carry equipment and supplies weighing up to 50 pounds * Possess knowledge of basic hand tools and their uses Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 3d ago

Learn more about service associate jobs

How much does a service associate earn in Broken Arrow, OK?

The average service associate in Broken Arrow, OK earns between $19,000 and $48,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Broken Arrow, OK

$31,000

What are the biggest employers of Service Associates in Broken Arrow, OK?

The biggest employers of Service Associates in Broken Arrow, OK are:
  1. Lowe's Companies
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