Customer Support Agent
Service associate job in Troy, MI
The Insurance Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with payment and coverage inquiries. The role requires multitasking across systems, accurate documentation, and professional problem-solving to meet service standards.
What You'll Do
Handle approximately 35-45 inbound calls daily, averaging 11-14 minutes per call
Respond to insurance servicing inquiries related to homeowners insurance
Assist borrowers, insurance agents, and financial institutions with payment and coverage questions
Navigate multiple systems to research and accurately document each call
Deliver prompt, professional, and accurate service to meet internal and external standards
Apply strong problem-solving and resolution skills to address customer concerns
Maintain professionalism and efficiency across all interactions
What You Bring
Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable)
Proficiency in using a Windows PC and navigating software systems
Typing speed of at least 35 words per minute
Strong verbal and written communication skills for phone and email interactions
Stable internet connection for remote training and work
Reliable transportation for potential onsite needs
Nice to Have:
2+ years of call center experience
Experience in insurance or mortgage services
Schedule & Training
Contract to Hire
Work Setup: Onsite during Training then Hybrid (2 days onsite; 3 days WFH)
Start Date: January 6, 2026
Shift for Training: 9:30AM - 6:00PM
Location: 700 Tower Drive, Troy, Michigan, 48098 / 220 South Ridgewood Ave. Daytona Beach, Florida, 32114
Available Shift after Training: 10:30AM-7:00PM (Monday - Friday)
Pay and Benefits
Pay: $17/hour
Medical, dental, and vision insurance
401(k) retirement savings plan
Life and disability insurance
Job Type & Location
This is a Contract to Hire position based out of Troy, MI.
Pay and Benefits
The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Dec 16, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Team center
Service associate job in Detroit, MI
Job Title : Teamcenter Change Coordinator. Work location: Detroit MI (flexible to commute to Auburn Hills if required) Duration : Contract Experience: MIN 4yrs Role description: Oversee product release/change processes within Teamcenter. Provide input during Kick Off Meeting to help define requirements and reinforce the change management process. Create the routings of engineering changes within Teamcenter. Maintain tracking and expediting changes to meet program timing requirements. Complete final review of changes and DR creation within Teamcenter. Maintain Program Matrix for approval routings based on roles and responsibilities. Update non-CAD BOM's in Teamcenter. Contact plant change coordinator to begin CI process Release specifications as CAD Designer role in Teamcenter. Create new or update existing specifications per approved workflow process. Support the drawing priority reviews with Teamcenter status data and dates.
Customer Service Delivery Advocate
Service associate job in Burton, MI
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Team Member: Service Champion Taco Bell
Service associate job in Washington, MI
At Taco Bell, We're hungry for
Más
.
Más
Heart,
Más
Flavor, and
Más
Value. If YOU want
Más
in YOUR life read on…
Do YOU go out of your way to make someone smile?
When YOU say, “Thank You”, do you mean it?
Do YOU believe that everything is possible?
Are YOU a foodie?
Do YOU take your work seriously, but not yourself?
If YES, YOU have a career at Taco Bell!
Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career.
Apply for whatever reason guides you, stay for the work family you find!
At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state.
Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU
Paid Vacation & Sick Time for All
Health Insurance Packages - Medical/Vision/Dental
401K with Employer Match
$$$ Daily Pay Subscriber
Tuition Scholarships and Grants available
Flexible Schedules - We can work around you!
Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred
FREE meals every day you work
Recognition & Incentive Programs
Paid Training including your orientation
Semi-annual Reviews with Raise Potential
Education assistance FREE GED programs
Short-term disability & Life insurance
RSDS Discount Program - Cell Plans, Vacations, Apparel, and more
Fundraisers and volunteer programs
Enjoying the people! Providing friendly and accurate service to all customers as well as your teammates and managers. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers. You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment.
Team member behaviors include:
Being friendly and helpful to customers and co-workers
Meeting customer needs and taking steps to solve issues
Working well with teammates, and accepting coaching from managers
Having a clean and tidy appearance and work habits
Communicating with everyone in a friendly manner
Customer Service Expert
Service associate job in Pontiac, MI
Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all.
If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.
WHAT YOU WILL BE DOING
* Building and maintaining long-term relationships with broker accounts in all 50 states
* Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes
* Acting as your clients' go-to resource for guidance and solutions
* Delivering up-to-the-minute information about the latest products, resources and industry updates
* Championing your brokers and striving to make every loan a success story
* Monitoring the performance of accounts in your pipeline
* Building and managing a strong pipeline of loans to meet and exceed sales goals
WHAT WE NEED FROM YOU
Must Have Qualifications:
* High school diploma or equivalent
* Mininum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive
* OR minimum one year of relationship based sales experience
* Understanding the difference between retail and wholesale lending
* Proven success in building business relationships
* Confident communication skills and professionalism over the phone and face to face
* Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task
* Ability to take feedback and be coached up with the desire to get better every day
* Hard workers who take accountability for their actions
* Self-motivated with a strong work ethic and a positive attitude
Nice To Have Qualifications:
* Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender
* Inside sales and / or phone sales experience
* A passion for the mortgage industry
* Previous in a business to business sales model
* A desire for a six figure income and motivated to work in a competitive sales environment
NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch.
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplySales & Service Consultant, Detroit
Service associate job in Detroit, MI
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#INDA1
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Clinical Services Specialist 2 - Central
Service associate job in Detroit, MI
Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing.
Description
Duties & Responsibilities:
Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals
Provide post-sales application support of Hologic imaging/interventional products (new hire year 1)
Provides pre & post application support of Hologic imaging/interventional products after year 1
Provide competitive information/new product information to appropriate internal teams
Provide competitive market information to corporate marketing
Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing
Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner
Training Customer on new product or product updates including system and functionality
Provide continued customer service through post-applications support
Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve
Support various corporate initiatives as required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
Adept at connecting to a wide range of individuals and networking with the intent of growing business
Must be able to operate in a fast-paced, dynamic environment
Ability to be highly adaptable to complexity and change with accuracy and attention to detail
Excellent verbal and written skills
Ability to build stable working relationships both internally and externally with customers
Maintain required ARRT qualifications as applicable
Ability to lift and/or move up to 50lbs
Education:
Bachelor's degree preferred
Graduate of an accredited Radiologic Sciences Program
Licenses/Certifications (RT)(R)(M) for Mammography
Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.
Experience:
Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred.
Additional Details:
100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant
experience, skillset, knowledge, geography, education, business needs and market demand.
International travel may also be required.
\#LI-KM3
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
Customer Experince
Service associate job in Warren, MI
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8359 12 Mile Rd
Location:
USA Marshalls Store 0850 Warren MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Novi Vehicles Service Writer
Service associate job in Novi, MI
MARTIN Technologies (MARTIN) is a full-service, global engineering and manufacturing company supporting OEM and Tier customers in the automotive industries. We are leaders in the mobility industry and excel with innovative methods and best practices in support of the world's best customers. Our global experience and broad capabilities provide an exciting and diverse environment for the continuing growth of our team.
Responsibilities:
Customer Interaction: Greet customers courteously and listen to their vehicle concerns. Clearly explain the repair and maintenance process, providing estimates and timeframes for completion.
Service Recommendations: Consult with technicians to determine necessary repairs and maintenance. Present recommended services and obtain customer approval before initiating work.
Service Documentation: Accurately document customer information, vehicle details, service history, and repairs in our computerized system. Maintain organized and up-to-date records.
Scheduling: Schedule appointments for vehicle repairs and maintenance, considering technician availability and customer preferences.
Communication: Keep customers informed about the progress of their vehicle's service. Notify them promptly of any unexpected delays or additional work needed.
Quality Control: Inspect completed work to ensure it meets quality standards and matches customer expectations.
Billing and Payment: Prepare and explain invoices to customers, process payments, and maintain financial records.
Customer Satisfaction: Address and resolve customer concerns or complaints professionally and promptly. Ensure a high level of customer satisfaction throughout the service process.
Qualifications:
Proven experience as an Automotive Service Writer or a related role in the automotive industry.
Strong knowledge of automotive systems, repair procedures, and maintenance.
Excellent communication and interpersonal skills.
Exceptional customer service abilities.
Proficiency in computer software and automotive service management systems.
Organized and detail-oriented with the ability to multitask effectively.
Problem-solving skills and the ability to work well under pressure.
Auto-ApplyCards & Payment Services Specialist
Service associate job in Troy, MI
Job Description
Our Opportunity:
The Cards & Payment Services Specialist is responsible for day-to-day card service operational tasks including monitoring, analyzing, reporting and making recommendations on all card portfolios and inventories. This position will work with members and team members to understand and resolve all card- related issues. Additionally, this position will support other CCF payment service platforms including, but not limited to, Bill Pay, Zelle, Remote Deposit Capture, and Loan Payment Platform(s).
What You'll Do in This Role:
Research member situations and issues relating to cards and/or payment services, and collaborate with internal departments as necessary, to resolve concerns, while uncovering root causes and methods for mitigating future issues.
Perform operational activities pertaining to the VISA credit and/or debit card programs, including the review, analysis and reporting of card inventory, production reports, and services hosted by the credit union's card processor. Provides regular status updates for projects and tasks assigned.
Responsible for investigating, researching, and processing Debit/ATM disputes meeting required time frames.
Partner with the Risk Management team to process cases pertaining to card services including Compromised Account Management System (CAMS) alerts, cardholder disputes, chargebacks, and arbitration processes. Additionally, partner to recommend and coordinate fraud and card service training for Team Members.
Perform the daily processing of payment services, including Zelle, RDC, Bill Pay, and wallet tokenization.
Provide outstanding service to all members by performing within CCF's vision, mission, goals, and living our service promises through inbound calls, outbound calls, and all digital platforms.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
What You'll Bring To CCF:
Six months to two years of similar or related experience, including time spent in preparatory positions.
A high school degree or GED is required.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogue, conversations and explanations with members, team members, and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Excellent organizational, prioritization, and attention to detail skills.
Proficient in the Microsoft suite of products including Word, Excel, and Outlook.
Working knowledge of credit policies.
Strong communication skills must be demonstrated through oral and written means.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist members with their inquiries.
Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
The Perks of Being Part of CCF:
When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.
We offer a comprehensive benefits package designed to support the well-being of our employees:
Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage.
Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
Employee Assistance Program (EAP): Confidential support services for personal and professional challenges
Work Location: This position can be based in Troy, Michigan or Toledo, Ohio. Hybrid working arrangements are available following 4-6 months of successful employment.
EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.
Reconditioning - Business Services Specialist II
Service associate job in Flat Rock, MI
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Business Service Specialist II
If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners.
Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace.
What You'll Do
So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator:
* You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles.
* You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers.
* You'll input vital vehicle info into the Application System AS400 and RPP..
* You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers.
* You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility.
* You'll partner with departments to prepare and notify of customers' requests.
* You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations.
* You'll communicate with our accounting team to balance recon completion.
* You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
What's In It For You?
Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree.
Who You Are
Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time.
When chaos swirls, you're a calming influence, commanding order and respect.
You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road.
Qualifications:
* High school diploma or GED Required.
* 2+ years of administrative or general office experience.
* Ability to multitask and thrive in a fast-paced environment.
* Excellent organizational, time management, and communication skills.
* Ability to work with all management levels.
* Strong computer skills, including familiarity with Microsoft Office.
Physical requirements:
* Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity.
* See close, distance, color variance, and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyService Writer
Service associate job in Flint, MI
Job Description
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Havelock, NCJob Summary:
The primary responsibility of the Service Writer is to assist with the organization of the Service Department as well as managing, evaluating and executing the daily administrative functions for Branch and Corporate Service teams. In addition, the Service Writer will serve as a working team member and individual contributor to the overall team's success.
Typical Duties and Responsibilities:
Assist the Service Manager with opening and closing of service orders
Ensure all required documentation, including appropriate check in/out form, is completed properly and uploaded to MDI
Provide estimates to customers for repairs and billable charges
Work directly with the Sales team and notify Sales of any potential billable charges
Ensure all billable charges are included on service orders and are invoiced accordingly
Verify all information in MDI is current and correct for all units'
Maintain fleet folders to include service documentation, correct component information as applicable, and current photos of units
Maintain organization of part information in MDI, including creation of bar codes as required
Complete and submit appropriate warranty claim forms as required for processing
Prioritize and organize repairs to fleet rental equipment, vehicles, rigs, and tractors as directed by Service Manager
Ensure all vehicle inspections are current, and inspection results are uploaded to MDI
Organize and track all field failure reports for accuracy and completion, review with Service Manager as appropriate
Work directly with the Purchasing team to ensure all parts are ordered against the proper service order/fleet number
Adhere to applicable company and regulatory agency environmental, health and safety standards
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
1-2 years' experience as diesel or heavy-duty mechanic
Degree or certificate in diesel or heavy-duty repairs or related field preferred
Planning and organizational skills in handling multiple projects
Specific Expectations:
Excellent internal and external customer service skills
Ability to work effectively with others
Ability to multi-task in a changing environment
Excellent written and verbal communication skills
Strongly self-motivated, ability to perform tasks with little or no direction
Ability to work a flexible schedule to meet job requirements
Strong time management and organizational skills
Required intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Archivist I/II, Service Employees International Union (SEIU)
Service associate job in Detroit, MI
Wayne State University is searching for an experienced Archivist I/II, Service Employees International Union (SEIU)at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Position Purpose:
The Walter P. Reuther Library of Wayne State University seeks applicants for the position of Service Employees International Union (SEIU) Archivist. Reporting to the Reuther Library Director, the successful candidate will develop and maintain the collections of the archives for SEIU.
The archives for SEIU document the evolution of the union from its origins in1921 as the Building Service Employees International Union to the present. During its history, this union has organized service workers employed as custodians, healthcare workers, office workers, elevator operators, window cleaners, groundskeepers, doormen, and stadium employees, amongst others. The union currently organizes 2 million members in these and numerous other service industries.
The collaborative relationship between the Reuther Library and SEIU began in the early 1980s, and the Reuther Library became SEIU's official repository in 1992. Since then, the Reuther has collected the records of the union's international headquarters in Washington, D.C., union locals, and the personal papers of associated individuals.
This position is a full-time, externally-funded, 12-month, benefits-eligible appointment as Academic Staff, and an AAUP-AFT represented position with eligibility for promotion.
The successful candidate will be hired at the rank of Archivist I or II with a salary range from $60,000-$68,000 according to qualifications and experience. Benefits include medical, dental, vision, employee/dependent life and long-term disability insurance, retirement savings plans, tuition assistance, wellness program, and generous paid time off. This is a majority in-person position based at the Walter P. Reuther Library.
Essential Functions:
Identify, select, and acquire SEIU archival collections, papers, and institutional records, in digital and physical formats;
Arrange and describe SEIU collections and create finding aids using ArchivesSpace;
Proactively collaborate with SEIU to advance the management of SEIU records, advise on records retention scheduling, preservation, and transfer, and serve as their main contact for reference.
May include occasional travel to SEIU's international and affiliate offices regarding their records program and related projects;
Provide reference services and serve as primary contact for inquiries from the general public regarding SEIU archival materials;
Coordinate promotion and access of SEIU collections, and develop resources to support research;
Opportunity to supervise student and intern work in support of SEIU projects;
Participate in shared decision-making for Library planning, resource management, and program and policy development;
Represent the Library through active participation in professional associations and University committees;
Participate in Reading Room services;
Meet the physical demands of the position, e.g. lift heavy storage boxes (40lbs), climb stair ladders, work in a sedentary position for long durations;
Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions;
Perform other duties as assigned by the Director.
Submission Guidelines:
Electronically submit a complete application, include a detailed cover letter, resume, and 3 professional references via the Wayne Talent Career Site.
Nominations or questions regarding this position can be directed to the Search Committee Chair, Sarah Lebovitz, Archivist II at ************************
Submissions should be received by October 6, 2025
Minimum Qualifications:
Master's degree from an accredited institution in library/information science, archival administration, or a related field with graduate study in archival theory and methods and/or experience leading to demonstrated proficiency with the methods and theories of archival administration;
Demonstrated experience collecting and processing physical and born-digital content;
Experience using archival collection management software such as ArchivesSpace;
One to two years of experience working with archives or special collections;
Excellent interpersonal, organizational, written, and oral communication skills;
Demonstrated ability to collaborate and work effectively within and across organizational boundaries in a diverse organization and with a wide variety of users;
Demonstrated ability to work independently to manage projects and initiatives and set priorities;
Demonstrated commitment to advancing professional knowledge through formal training, continuing education, or professional certification;
Ability and motivation to meet expectations for promotion as part of the Reuther Library academic staff.
Preferred Qualifications:
Experience with donor relations, customer service, or in public facing roles; Records management experience; Familiarity with American labor and/or social history.
School/College/Division:
H01 - University Libraries
Primary Department:
H6640 - Labor History/Archiv
Employment type:
+ Regular Employee
+ Job type: Full Time
+ Job category: Academic/Faculty
Funding/salary information:
+ Compensation type: Annual Salary
+ Salary minimum: $60,000
+ Salary hire maximum: $68,000
Working Conditions:
Normal office environment.
Job openings:
+ Number of openings: 1
+ Reposted position: No
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.
Easy ApplyParts and Service and Circular Economy Data Officer
Service associate job in Auburn Hills, MI
Mission:
Transform data into actionable insights to drive performance, customer value, and operational efficiency across the global Parts & Services and Circular Economy organization
Main Responsibilities:
Data roadmap
Define and implement the PSCE data vision and strategy supporting the business strategic goals and aligned with Functions & Regions objectives.
Benchmark best practices
Build and scale a high-performing data team to support the growing needs of PSCE.
Data governance
Establish data governance frameworks (policies, processes, roles, and standards) to ensure data quality, standardization, consistency, regulatory compliance and adequation to business needs in accordance with strategic priorities.
Build and maintain data pipelines and products so Business teams can implement actionable insights to drive performance, customer value, and operational efficiency across the global PSCE organization (the data infrastructure, frameworks, monitoring are managed by ICT teams).
Collaborate with AI & Data Ambassadors and Champions to align data initiatives with enterprise-wide AI strategies and community goals.
Projects & Portfolio Support
Prioritize, coordinate, and monitor data-related projects within the PSCE portfolio, ensuring alignment with strategic priorities.
Drive quick wins and mid-term initiatives that demonstrate the tangible value of data-driven decision-making.
Contribute to the continuous improvement of data tools, platforms, and processes to enhance efficiency and scalability.
Supervise the below current projects:
STELA Car Parc Calculation by country, region, and vehicle age based on new vehicle sales plans.
Single Retention KPI: Standardize the calculation of the retention KPI and improve data robustness and relevancy
Lux: sell-in reporting / sell-out internal reporting / sell-out dealer reporting
Global PSCE Daily Report
Other projects that could make sense to deep dive:
Pricing process: use tech data to find the right equivalent part number and save time
Pricing process: how to use market data to update price in dynamic mode and increase incremental margin
Retention: how to get robust data?
Lifetime value: how to measure the LTV of an after-sales customer?
What is EV and ADAS penetration rate on parts sales?
Innovation & Enablement
Promote the use of advanced analytics, AI, and machine learning to optimize PS performance.
Act as a key liaison between Functions, Regions, ICT and external partners on data-related topics.
Support data literacy across the organization through training, communication, and tool adoption.
Ensure active participation in the AI & Data Connect community to share insights, promote synergies, and contribute to upskilling and innovation activities.
KPI
Impact score: value generated from completed data initiatives
Data-Driven Decision Rate: % of key business decisions supported by data insights.
Data Quality Index: % improvement in data accuracy, completeness, and consistency over time
Community-wide metrics or reporting mechanisms used in the AI & Data Connect framework
1.0 FTE Special Services Teacher Consultant
Service associate job in Walled Lake, MI
1.0 FTE Special Services Teacher Consultant JobID: 14867
Special Education/Special Education Teacher
Date Available:
ASAP
District:
Walled Lake Consolidated Schools Description:
Please see attached job posting.
Parts And Service Consultant
Service associate job in Ray, MI
Job Description
Position Type: Full-Time
Compensation: $18-$22/HR
Company Overview: Join Outdoor Equipment Co., a family-owned, Michigan-grown company that has been a trusted name in outdoor equipment sales for years. We specialize in a diverse range of outdoor products, including but not limited to zero-turn mowers, tractors, motorcycles, ATVs, side-by-sides, boats, and jet skis. Our reputation is built on quality, customer service, and a commitment to our community. As we continue to grow, we're seeking a motivated, enthusiastic person to join our team and help our customers enjoy the outdoors like never before.
We are currently looking for a Parts and Service Consultant to join our dynamic team. If you're passionate about outdoor equipment, enjoy working with customers, and have a strong understanding of parts and service, we want to hear from you!
Job Overview: As a Parts and Service Consultant, you will play a vital role in supporting our customers by providing expert advice and efficient solutions for their service and parts needs. You will work directly with customers to identify and source the appropriate parts, schedule service appointments, and provide guidance on maintenance and repair for outdoor equipment such as lawn mowers, chainsaws, generators, and more.
Key Responsibilities:
Assist customers in identifying parts and service needs for a wide range of outdoor equipment
Provide expert advice and solutions for troubleshooting equipment issues
Coordinate repair services, schedule appointments, and follow up on progress
Schedule Picks-up and Deliveries of units and parts
Communicate clearly with customers regarding service timelines, pricing, and recommendations
Maintain detailed service records and manage warranty information
Stay up to date on product knowledge, industry trends, and new equipment
Provide exceptional customer service, both in-person and over the phone
Collaborate with service technicians to ensure timely and accurate repairs
Ensure a clean and organized work environment
Qualifications:
Previous experience in parts consulting, service coordination, or a related field (preferably in outdoor equipment, power tools, or machinery)
Strong knowledge of outdoor equipment, tools, and machinery (lawn mowers, chainsaws, generators, etc.)
Excellent customer service and communication skills
Strong organizational and time management abilities
Ability to work in a fast-paced, team-oriented environment
Proficient with computer systems and parts lookup software
High school diploma or equivalent; technical certifications or training is a plus
Lightspeed Evo experience is a plus
Benefits:
401(K)
Health, dental, and vision insurance
Employee discounts
Opportunities for professional growth and advancement
A fun, collaborative, and supportive work environment
Executive Customer Support Specialist
Service associate job in Warren, MI
The Executive Customer Support Specialist team will be responsible for any escalated customer concerns beyond what the tier 1 & 2 contact center can handle. This team will handle our most at risk customers, post-vehicle sale. They will evaluate cases by determining what is most urgent and figure out the most appropriate method of follow up to resolve the case. This will include email, text or phone calls to customers depending on the situation. This team is also responsible for buyback prevention for the company, and mitigating customer concerns to alleviate liability on the dealerships.
THIS POSITION REQUIRES PEOPLE TO BE ONSITE AT THE OFFICE IN WARREN
Skills & Qualifications
Required
Critical thinking and problem solving are the top skills.
Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics.
Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations.
Excellent written and verbal business communication skills.
Passionate about helping people. Projects an attitude caring and professionalism.
Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests
Strong organizational skills and the ability to multitask in a fast-paced environment.
Self-starter who excels at working independently within a diverse team environment.
Working knowledge of multiple computer platforms, browsers and operating systems required.
Preferred
College degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience.
Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.).
Job Type & Location
This is a Contract position based out of Warren, MI.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Warren,MI.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Novi Vehicles Service Writer
Service associate job in Novi, MI
Job Description
MARTIN Technologies (MARTIN) is a full-service, global engineering and manufacturing company supporting OEM and Tier customers in the automotive industries. We are leaders in the mobility industry and excel with innovative methods and best practices in support of the world's best customers. Our global experience and broad capabilities provide an exciting and diverse environment for the continuing growth of our team.
Responsibilities:
Customer Interaction: Greet customers courteously and listen to their vehicle concerns. Clearly explain the repair and maintenance process, providing estimates and timeframes for completion.
Service Recommendations: Consult with technicians to determine necessary repairs and maintenance. Present recommended services and obtain customer approval before initiating work.
Service Documentation: Accurately document customer information, vehicle details, service history, and repairs in our computerized system. Maintain organized and up-to-date records.
Scheduling: Schedule appointments for vehicle repairs and maintenance, considering technician availability and customer preferences.
Communication: Keep customers informed about the progress of their vehicle's service. Notify them promptly of any unexpected delays or additional work needed.
Quality Control: Inspect completed work to ensure it meets quality standards and matches customer expectations.
Billing and Payment: Prepare and explain invoices to customers, process payments, and maintain financial records.
Customer Satisfaction: Address and resolve customer concerns or complaints professionally and promptly. Ensure a high level of customer satisfaction throughout the service process.
Qualifications:
Proven experience as an Automotive Service Writer or a related role in the automotive industry.
Strong knowledge of automotive systems, repair procedures, and maintenance.
Excellent communication and interpersonal skills.
Exceptional customer service abilities.
Proficiency in computer software and automotive service management systems.
Organized and detail-oriented with the ability to multitask effectively.
Problem-solving skills and the ability to work well under pressure.
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z6PTSiF21A
Archivist I/II, Service Employees International Union (SEIU)
Service associate job in Detroit, MI
Wayne State University is searching for an experienced Archivist I/II, Service Employees International Union (SEIU) at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Position Purpose:
The Walter P. Reuther Library of Wayne State University seeks applicants for the position of Service Employees International Union (SEIU) Archivist. Reporting to the Reuther Library Director, the successful candidate will develop and maintain the collections of the archives for SEIU.
The archives for SEIU document the evolution of the union from its origins in1921 as the Building Service Employees International Union to the present. During its history, this union has organized service workers employed as custodians, healthcare workers, office workers, elevator operators, window cleaners, groundskeepers, doormen, and stadium employees, amongst others. The union currently organizes 2 million members in these and numerous other service industries.
The collaborative relationship between the Reuther Library and SEIU began in the early 1980s, and the Reuther Library became SEIU's official repository in 1992. Since then, the Reuther has collected the records of the union's international headquarters in Washington, D.C., union locals, and the personal papers of associated individuals.
This position is a full-time, externally-funded, 12-month, benefits-eligible appointment as Academic Staff, and an AAUP-AFT represented position with eligibility for promotion.
The successful candidate will be hired at the rank of Archivist I or II with a salary range from $60,000-$68,000 according to qualifications and experience. Benefits include medical, dental, vision, employee/dependent life and long-term disability insurance, retirement savings plans, tuition assistance, wellness program, and generous paid time off. This is a majority in-person position based at the Walter P. Reuther Library.
Essential Functions:
Identify, select, and acquire SEIU archival collections, papers, and institutional records, in digital and physical formats;
Arrange and describe SEIU collections and create finding aids using ArchivesSpace;
Proactively collaborate with SEIU to advance the management of SEIU records, advise on records retention scheduling, preservation, and transfer, and serve as their main contact for reference.
May include occasional travel to SEIU's international and affiliate offices regarding their records program and related projects;
Provide reference services and serve as primary contact for inquiries from the general public regarding SEIU archival materials;
Coordinate promotion and access of SEIU collections, and develop resources to support research;
Opportunity to supervise student and intern work in support of SEIU projects;
Participate in shared decision-making for Library planning, resource management, and program and policy development;
Represent the Library through active participation in professional associations and University committees;
Participate in Reading Room services;
Meet the physical demands of the position, e.g. lift heavy storage boxes (40lbs), climb stair ladders, work in a sedentary position for long durations;
Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions;
Perform other duties as assigned by the Director.
Submission Guidelines:
Electronically submit a complete application, include a detailed cover letter, resume, and 3 professional references via the Wayne Talent Career Site.
Nominations or questions regarding this position can be directed to the Search Committee Chair, Sarah Lebovitz, Archivist II at ************************
Submissions should be received by October 6, 2025
Minimum Qualifications:
Master's degree from an accredited institution in library/information science, archival administration, or a related field with graduate study in archival theory and methods and/or experience leading to demonstrated proficiency with the methods and theories of archival administration;
Demonstrated experience collecting and processing physical and born-digital content;
Experience using archival collection management software such as ArchivesSpace;
One to two years of experience working with archives or special collections;
Excellent interpersonal, organizational, written, and oral communication skills;
Demonstrated ability to collaborate and work effectively within and across organizational boundaries in a diverse organization and with a wide variety of users;
Demonstrated ability to work independently to manage projects and initiatives and set priorities;
Demonstrated commitment to advancing professional knowledge through formal training, continuing education, or professional certification;
Ability and motivation to meet expectations for promotion as part of the Reuther Library academic staff.
Preferred Qualifications:
Experience with donor relations, customer service, or in public facing roles; Records management experience; Familiarity with American labor and/or social history.
School/College/Division:
H01 - University Libraries
Primary Department:
H6640 - Labor History/Archiv
Employment type:
* Regular Employee
* Job type: Full Time
* Job category: Academic/Faculty
Funding/salary information:
* Compensation type: Annual Salary
* Salary minimum: $60,000
* Salary hire maximum: $68,000
Working Conditions:
Normal office environment.
Job openings:
* Number of openings: 1
* Reposted position: No
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Easy Apply1.0 FTE Special Services Teacher Consultant
Service associate job in Walled Lake, MI
1.0 FTE Special Services Teacher Consultant JobID: 14093
Special Education/Special Education Teacher
Date Available:
ASAP
District:
Walled Lake Consolidated Schools Description:
Please see attached job posting.