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Service associate jobs in Cherry Hill, NJ

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  • Bilingual CSR

    Pyramid Consulting, Inc. 4.1company rating

    Service associate job in Philadelphia, PA

    Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Key Requirements and Technology Experience: - HS Diploma or GED with 2 years of customer service experience Must have strong verbal and written communication skills. Call center experience is preferred Healthcare industry experience Medical background helpful Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-25 hourly 1d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service associate job in Philadelphia, PA

    The salary range for this role is $14.75 to $15.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14.8-15.5 hourly 4d ago
  • Command Center Operator (Part-Time)

    Federal Reserve Bank of San Francisco 4.7company rating

    Service associate job in Philadelphia, PA

    CompanyFederal Reserve Bank of Philadelphia: The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. The Command Center Operator will report directly to the Operations Sergeant and work in conjunction with the Command Center Lieutenant (when applicable). You are responsible for supporting the Law Enforcement Unit's efforts necessary to ensure the protection of the Bank's employees, premises, and property during their assigned shift. You are responsible for the observation and monitoring of designated locations, operational post, and personnel while performing law enforcement activities as directed by the Operations Sergeant and in conjunction with the Command Center Lieutenant (when applicable). You perform multiple and varied administrative duties as assigned by higher ranking personnel. The salary grade for this position is 10. Final salary and offer will be determined by the applicant's background, experience and skills, as well as internal equity and alignment with market data. : Monitors the daily operations of the Command Center during their respective shift. Monitors the conduct and behavior of all employees, visitors/guests, tenants and vendors entering into the area of observation via the displays of the Command Center. Monitors and observes the activity, and volume of activity at designated operational post via the displays of the Command Center. Monitors and directs personnel via radio to respond to calls for service at designated post locations as directed by the Operations Sergeant or Command Center Lieutenant (when applicable). Monitors and is aware of activities and events happening in, around or in close proximity to the Federal Reserve Facility. Monitors Philadelphia Police Radio and disseminates pertinent information to Federal Reserve Police personnel about information pertaining to public safety issues in or around the immediate area. Maintains awareness of the C-Cure Roll Call report and “personnel in area” data throughout the designated shift. Operates C-Cure Access Control System and Video Surveillance System and adheres to department procedures when responding to events or alarms as directed by the Operations Sergeant or Command Center Lieutenant (when applicable). Remotely operates x-ray equipment. Operates and is knowledgeable of the Video Surveillance System and its capabilities. Completes “Radio and Communication Checks” in a timely and professional manner. Completes “Intercom and Equipment Checks” for all staffed operational posts. Completes varied administrative duties and ensures Command Center equipment is working properly throughout the duration of the assigned shift. Answer phone and intercom calls to the Command Center promptly and professionally in a clear and concise manner. Answers and acknowledges events and alarms on C-Cure 9000 “Monitoring Station” and “Event Viewer” promptly and efficiently (2-3 min). Logs appropriate detailed message when prompted or as directed by higher ranking personnel. Observe, acknowledge and clear events in the Video Surveillance system promptly and efficiently. Answers, responds and delegates all radio traffic in a professional, clear, concise and timely manner. Utilize the Lift Net Elevator System to move elevators from floor to floor within the facility and or place specified elevator in Independent Service to expedite employees, LE personnel and or emergency medical personnel to certain areas and or floors within the facility. Accepts, processes and disseminates information from personnel and to personnel in emergency or high stress situations. Knowledge of LEU Department “Emergency Procedures”, “Staffing Model” and “Security Statues” for the deployment of personnel to assigned locations and responsibilities to be completed. Knowledge and ability to comprehend and carry out tasks and responsibilities in the Command Center during “Emergency Procedures” or elevated “Security Statuses”. Knowledge, Skills and Abilities Demonstrates strong interpersonal and customer service skills. Demonstrates strong oral and written communication skills. Demonstrated awareness and understanding of Bank and LEU policies, SOPs and Directives. Possesses and maintains competence with C-Cure. Possesses and maintains competence with Omnigo/Report Exe. Possesses and maintains competence with the Simplex Fire Suppression and Public Address System. Possesses and maintains competence with Liftnet. Possesses and maintains competence with the Video Surveillance System (VSS). Possesses and maintains competence “Security Status” and lockdown procedures. Possesses and maintains competence in “Emergency Procedures” to include the following: Active Shooter, Bomb Threat / Suspicious or unattended packages procedures, 1st amendment auditors, Security Status (Yellow/Orange/Red) and Medical Assistance calls. Knowledgeable of gathering, analyzing, and evaluating facts and evidence and allocating resources requested for calls for service. Ability to operate the pneumatic roll up doors for the Up Ramp and Down Ramp into and out of the 2nd level parking garage. Acts decisively, quickly, and calmly in emergency situations. Understands and comprehends LEU emergency procedures and associated tasks and responsibilities. Ability to operate the bollard system granting or denying access to the Cherry street loading dock for bank owned vehicles and or authorized vehicles that have passed screening through the OSSF. Comprehends and understands Cash Department entry policy and applicable SOPs. Possesses and maintains competence in “unarming” and “arming” Vaults in the Cash Area. Knowledgeable of local partner(s) contact list and applicable resources and information during “Emergency Procedures”. Subordinates: N/A Education and Experience: High School graduate or equivalent. Other Requirements: Because this job is considered a safety sensitive position, following a conditional offer of employment, a drug screen for all controlled substances prohibited by federal law, including marijuana, will be required. Physical Requirements: None We offer a great benefits package that features: Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period 401k/Thrift Plan with generous employer match Employer-funded Pension Plan Paid Vacation/Sick Time & Holidays Monthly $120 Commuter Allowance Flexible Spending Accounts and Healthcare Spending Accounts Flexible Work Schedule available in most departments Life Insurance and Long Term Disability Insurance Tuition Reimbursement (undergraduate and graduate) Parental Leave Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities Onsite Cafeteria & Coffee Shop Additional Convenience Benefits, Discounts and More Additional Information: The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************. We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ******************************. All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions. Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation. Due to the nature of the information you will have access to, we require that you also complete a more in-depth enhanced background screening (Peraton moderate or high). All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States. The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time. The Federal Reserve Bank of Philadelphia works two days per week onsite. Starting on September 2nd, 2025, all Bank employees will work full-time on site. By applying to this position, you agree you will be available to work on-site in a full-time capacity starting on September 2nd, 2025. Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed. Full Time / Part TimePart time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryOperations Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
    $33k-37k yearly est. Auto-Apply 15d ago
  • Field Technical Service Representative-Metal Packaging

    Crown Cork & Seal USA, Inc. Careers

    Service associate job in Philadelphia, PA

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview: This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities: Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs The ideal candidate would possess the following attributes: BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits: Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
    $40k-81k yearly est. 1d ago
  • Customer Success Expert - Grid 151

    Ardan Inc.

    Service associate job in Plymouth Meeting, PA

    ******************************************************************************** We are seeking a highly motivated and customer-centric professional to join our team as a Customer Success Expert with a focus on onboarding new clients. In this role, you will be responsible for ensuring that our clients have a seamless and satisfactory onboarding experience with our products and services. This role will serve to aid in building and maintaining a strong relationship with clients and prospective clients. The CSE will also handle managed duties such as account management, providing high-quality customer service, facilitating necessary meetings and working with all departments on high-level client communication. Key Responsibilities: Act as the primary point of contact for clients during the onboarding process, providing guidance and support to ensure a smooth transition onto our platform. Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and goals. Provide training and support to clients on our products, services, and technology tools. Collaborate with internal teams, including sales, product, and engineering, to ensure that client needs, and feedback are incorporated into the onboarding process and product development. Proactively identify and address potential issues during the onboarding process and work with the relevant teams to resolve them. Gather feedback from clients and use that feedback to inform our onboarding process and product roadmap. Create and maintain customer success metrics and reports and provide regular updates to the relevant stakeholders. Contribute to the development of best practices and playbooks for onboarding and customer success. Transfer forms Support with legal task and projects Utilize a ticketing system to document and track any client issues or suggestions. Organize routine internal meetings to coordinate company events for holidays, incorporating marketing strategies to ensure effective promotion and engagement. Plan and execute marketing collateral for social media post and use as sales collateral. Host regular meetings with stakeholders at client companies to gain insights into their current state and take any feedback from their team. Follow up with management for any outstanding issues that have not been resolved. maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share Facilitate interaction and workflow among project team members, including third party service providers in order to ensure timely deliverable. Collaborate closely with the IT, Product and Development team to ensure project timelines are tracked. Assist the accounting department with invoice and billings. Provide support to the accounting department in managing invoicing and billing processes. Qualifications and/or work Experience Requirements: Strong understanding of the onboarding process and best practices for customer success. Excellent communication skills, both verbal and written. Ability to build strong relationships with clients and work collaboratively with internal teams. Strong organizational skills and attention to detail. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office, Canva, Adobe Illustrator Experience with customer success metrics and reporting. Strong problem solving Detail-oriented Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to sit, stand, stoop or bend for an extended period (8 hours). Must be able to lift and carry up to 5 lbs. Must be able to listen and speak clearly on telephone. Westcor offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness Resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
    $68k-139k yearly est. 30d ago
  • Advancement Services Associate

    Agnes Irwin School 4.0company rating

    Service associate job in Bryn Mawr, PA

    Job Details Headquarters - Bryn Mawr, PADescription The Advancement Services Associate reports directly to the Director of Database Management and will provide day-to-day support to the management of all donor information systems for The Agnes Irwin School Development office. The Agnes Irwin Development Office is a fast-paced, deadline-driven environment managing the school's fundraising campaigns, alumnae relations program, parent relations program, and various school events. This position will include gift processing and acknowledgements, data entry/import/extraction/integrity/reporting and analysis as well as other related activities. The Advancement Services Associate will work closely with the Agnes Irwin Business Office, Information Technology team, and Enrollment Management team to ensure the proper flow of information across the Agnes Irwin organization. Reports To: Director of Database Management Essential Responsibilities: Systems Management Assist in overseeing the Raiser's Edge fundraising database of approximately 21,000+ constituent records. Maintaining data integrity, remaining up to date on all system updates, and working closely with gift officers to ensure data and actions collected from donors are recorded in their records. Support will include, but not be limited to, new student/ family imports, incoming/outgoing faculty & staff, obtaining and maintaining constituent mailing/email updates, and periodic audits of donor files and database records. Support the processing of entering gifts and pledges into the donor database, including employee payroll withdrawal, in-kind donations, event registrations, tributes, and all online giving; ensuring accuracy, integrity, and confidentiality. Provide additional support of gift and pledge entries that include employee payroll deductions, recurring gifts, Venmo account management, 3 rd party Matching Gift Organizations, 3 rd party Vendor during Day/Week of Giving Events, Donor Advised Fund/other gift transfers, in-kind donations, event registrations, tributes, and online giving. Ensure the generation of acknowledgments for all gifts entered within an appropriate timeframe. Assist with generating pledge reminders, work with gift officers on follow-up with donors, and conduct pledge review to ensure all monthly gifts have been reviewed/acknowledged. Manage the gift officer Opportunities program - audits pending opportunities, supports gift officers with timeline management of open asks, and attends bi-weekly major gift officer meetings. Strategize with team members to manage the production of scheduled and on-demand targeted mailing lists, and data pulls in a timely fashion for events, direct mail, email, and other communications campaigns. Reporting Functions Support the Database Manager on routine reports to reflect the ongoing success and outcomes of all development efforts. Generate scheduled and on-demand reports in a timely fashion and anticipate reporting needs for key meetings including those of the Board of Trustees, Development Committee, and Alumnae Board. Assist with daily and monthly Business Office reports as well as fiscal year end auditor requests and National DASL report. Run reports and support the regular distribution of event data: invitation responses, ticket purchases, invoicing sponsorship pledges. Other Duties Manage the creation of all nametags for special events Attend and assist with all Development Special Events (occasionally on weekends or evenings) Qualifications Bachelor's Degree is required Minimum 3-5 years of experience in a professional setting Experience in data management or related activity with proven accuracy and efficiency preferred Experience in relationship databases, Blackbaud Raiser's Edge fundraising database preferred Skills, Abilities and Competencies Required: Ability to work independently in a self-directed manner and in collaboration with with a variety of other people/teams Able to handle multiple projects accurately and the ability to prioritize effectively Possesses strong attention to detail and accuracy Microsoft Office proficiency with an emphasis in Word, Excel, Google and competency in mail merges Able to work with and process information in an analytical fashion Demonstrated ability to use good judgment and to handle confidential information with a high level of sensitivity ensuring the privacy of donors and prospects Strong math and computer competency required Must have good written and verbal communication skills Maintains a high degree of professionalism Exceptional customer service skills Mature professional judgment Superior follow-through and ability to meet deadlines Strong organizational capabilities
    $53k-71k yearly est. 60d+ ago
  • Customer Acquisition and Marketing Platforms, Enablement Services - Product, Executive Director

    JPMC

    Service associate job in Wilmington, DE

    Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities. Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators. Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks. Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently. Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services. Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls. In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements. Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills. Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives. Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines. Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Candidate should be a significant market participant and able to represent clients in discussions and seminars A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly Capable of managing diverse activities over time, with strong prioritization skills
    $44k-92k yearly est. Auto-Apply 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service associate job in Conshohocken, PA

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $70,000.00 Yearly Salary is negotiable. Zip Code: 19428
    $50k-70k yearly 60d+ ago
  • Service Innovation Specialist

    Phenom People 4.3company rating

    Service associate job in Ambler, PA

    Phenom People is seeking a highly motivated and talented individual to join our team as an Service Innovation Specialist. As a leader in the HR technology industry, we are dedicated to revolutionizing the way companies attract, engage, and retain top talent. The Customer Value Team is dedicated to delivering exceptional value to our clients through innovative solutions and unparalleled customer service. We pride ourselves on our dynamic team and customer-centric approach. Role Overview: As a Service Innovation Specialist, you'll help design, test, and implement innovative service strategies that ensure our Customer Value team continues to grow, adapt, and deliver phenomenal experiences in a rapidly changing market landscape. You'll bring curiosity, operational thinking, and fresh ideas to every challenge - and play a key role in shaping how we support our clients and each other. Please note: This is a full-time, hybrid position located at the headquarters in Ambler, PA, requiring 3 days per week in-office. Candidates must currently reside within a 50-mile radius of Ambler, PA. Employment visas will not be sponsored or transferred for this position at this time. Key Responsibilities: * Research emerging trends in customer success, Talent Experience, and service enablement, both within and outside our industry. * Deliver actionable insights on service interactions to streamline support, improve adoption, and unlock new value for our customers and internal teams. * Analyze existing service processes to identify opportunities for optimization, scalability, and innovation. * Pilot new ideas, tools, or training programs - measure impact and support rollouts that drive measurable improvement. * Work cross-functionally with Operations, Enablement, Product, and Customer Value teams to ensure alignment and adoption of best practices. * Develop clear, practical documentation and playbooks for new service strategies and process improvements. * Gather and synthesize feedback from the front lines to ensure solutions are relevant, practical, and impactful. * Share progress, results, and recommendations with stakeholders across the Customer Value organization. Qualifications: * 1-3 years of professional experience in customer success, operations, service enablement, or a related role. * A strategic, process-oriented mindset with a strong sense of ownership and intellectual curiosity. * The ability to manage multiple projects and priorities in a fast-paced environment. * Proven communication and collaboration skills to influence without authority and build strong cross-functional relationships. * Comfort analyzing data and turning insights into clear, actionable recommendations. * A willingness to learn, unlearn, and adapt as we grow. * Familiarity with tools like Salesforce, Looker and Jira * Willingness to learn, unlearn, and think on your feet. Salary * Expected salary range $65,000 - $75,000 Please note the Salary range is subject to change in the future in accordance with Phenom's policies Benefits We want you to be your best self and to pursue your passions! * Benefits/programs to support holistic employee health * Flexible hours and working schedules * Growing organization with career pathing and development opportunities * Tons of perks and extras in every location for all Phenoms! Diversity, Equity, & Inclusion Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere! #LI-SN1
    $65k-75k yearly 9d ago
  • Chief Digital Services Officer

    City of Philadelphia, Pa 4.6company rating

    Service associate job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: * Impact - The work you do here matters to millions. * Growth - Philadelphia is growing, why not grow with it? * Diversity & Inclusion - Find a career in a place where everyone belongs. * Benefits - We care about your well-being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Chief Digital Services Officer (CDSO) is an experienced technology leader responsible for driving the City's digital transformation agenda. This role leads the design, development, and delivery of resident-facing digital services and internal enterprise systems that power city operations. The CDSO will serve as the strategic and technical champion for digital innovation, modernizing platforms, improving accessibility, and strengthening Philadelphia's position as a nationally recognized digital government. Please note, we are looking for candidates with deep technical acumen and a foundation in modern software development. The CDSO reports directly to the Chief Information Officer (CIO) and collaborates closely with departmental leadership across the City to align technology modernization with operational impact. Digital Strategy Development: * Manage the City's public-facing digital strategy. Develop and implement a comprehensive City-wide digital innovation strategy that aligns with key departmental business objectives. This includes setting the vision for digital initiatives, ensuring they integrate seamlessly with overall strategic planning and align with broad organizational goals. * Champion innovation leadership. Lead digital innovation across departmental units. Encourage creative thinking, explore emerging technologies, and identify opportunities for growth and efficiency. * Prioritize digital equity, and accessibility. This involves creating solutions that serve all residents, regardless of socioeconomic status or abilities and using user research and data to make informed decisions. Leadership and Team Management: * Lead and inspire the Software Development Director and other business units, fostering a collaborative and innovative work environment. * Oversee the recruitment, development, and performance management of the digital innovation team. * Excel in change management. Leading teams through digital transformations requires the ability to navigate resistance, communicate effectively, and inspire confidence in the vision. Project Oversight and Execution: * Oversee the design, development, and deployment of cutting-edge mobile apps, websites, and software applications. * Ensure all digital projects are delivered on time, within budget, and meet high-quality standards. * Ensure appropriate platform management. Oversee the development and management of digital platforms. This includes evaluating existing systems, identifying gaps, and recommending improvements. * The CDSO must align digital initiatives with broader organizational goals, anticipate future trends, and make informed decisions. Innovation and Trends: * Stay abreast of emerging technologies and industry trends to ensure the city remains at the forefront of digital innovation. * Foster a culture of experimentation and continuous improvement, encouraging the exploration of new technologies and methodologies. Stakeholder Collaboration: * Collaborate with key stakeholders. Work closely with cross-functional partners, including the CIO and other executive team members, to drive digital initiatives. Foster collaboration, knowledge sharing, and best practices. * Identify opportunities for digital transformation across city departments and services to enhance efficiency, accessibility, and user experience. Performance Measurement and Reporting: * Establish metrics and KPI's to measure the success of digital initiatives and report progress to the CIO and other stakeholders. * Ensure transparency and accountability in all digital projects, maintaining a high level of public trust and engagement. * Establish and report on Return on Investment (ROI) metrics. Measure ROI for digital projects. Fine-tune approaches as needed to ensure the organization invests in the right tools and resources. Operations * Coordinates the development and implementation of major project timelines where appropriate. * Follows effective relationship and project management processes in coordination with team members and engagement managers at the City. * Sets and monitors SLAs for production systems that the team supports. * Collaborates with City leaders, providing infrastructure and networking support. Qualifications Required: * Proven track record managing complex projects. * Ability to solve complex business problems and develop user/business-driven technology strategies and plans. * Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills. * Proven analytical and problem-solving abilities, including the ability to anticipate, identify, and solve critical problems. * Exceptional customer service orientation. * At least 7+ years working in a similar field. At least 5 years of direct management experience, preferably 2+ at the executive management level. A strong background in digital technologies and a proven track record in digital transformation. Additional Information Salary: $175k Important: To be considered, candidates must provide a cover letter and resume. All applications should include the following: * A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you're interested in this position. We read every single one! * Your resume or curriculum vitae. * Optionally, an online professional portfolio or public GitHub account. We won't accept or review incomplete applications. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: * We offer Comprehensive health coverage for employees and their eligible dependents * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. * Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. * Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
    $175k yearly 60d+ ago
  • Sales, Service Delivery Consultant

    Sailotech 4.0company rating

    Service associate job in Philadelphia, PA

    SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations. Job Description Position: Sales, Service Delivery Consultant Location: Philadelphia Description: Primary Responsibilities: Develop High-Level (Level 0) and Low-Level (Level 1 and 2) process flows for either Sales or Services Delivery/Order Management portion of the service fulfillment process for either a telecom data product or a telecom voice product Develop Business Requirements/User Stories for new features, improving existing processes, or developing new processes Participate in sprint grooming to drive refinement and alignment of requirements Support the development of Usability and User Interface requirements and End User Content documentation Drive alignment with stakeholders on the business process and requirements Leverage existing templates and tools to create deliverable and maintain process flows in Visio Conduct transition of knowledge & deliverables upon completion of scope of work and prior to roll off Required Skills: At least 5 years of experience in a Telecom ((MSO, CLEC, IXC, RBOC, etc.) environment focused on the development and/or implementation of Sales, Service Delivery and Service Assurance processe Experience with voice and data products a must Knowledge of Enterprise OSS/BSS architectures Proficiency with Visio, PowerPoint, Word and Microsoft Project Excellent written and oral communication skills Familiarity with Agile Software Development methodologies a plus Knowledge of process standards and frameworks within the Telecommunication industry is a plus ROLES: 1) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of sales, pricing, contract management up to order entry 2) ROLE DESCRIPTION: Assess process maturity level and identify opportunity to evolve/enhance in the area of order orchestration, provisioning and service delivery Objectives: a. Reduce tool complexity and increase process E2E automation b. Improve management for MACD orders c. Reduce order fall-out d. Simplify user experience (e.g.,, no swivel from one system to another one) 3) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Data) to business requirements/user stories and identify impacts on existing processes 4) ROLE DESCRIPTION: Map Business Voice Edge product requirements (with focus on Voice) to business requirements/user stories and identify impacts on existing processes Objectives: a. Ensure new product features/bundling are supported by existing processes b. Ensure easy customer on-boarding c. Ensure alignment with existing processes/standard d. High process automation
    $59k-88k yearly est. 60d+ ago
  • Customer Service Reps

    Sunwise Energy

    Service associate job in Cherry Hill, NJ

    1401 Chapel Ave W, Cherry Hill Township, NJ 08002 Appointment Setter / Renewable Energy Customer Service Independent Contractor - 1099Base Pay $20 per Hour / 5-Hour Days / 4 Days per Week Commissions Totaling $1,000 per Solar Deal Closed $150 Sit Commission Paid TrainingExperience in Customer Service and Door to Door Prospecting Sunwise Energy is a trusted leader in solar panel installation and renewable energy solutions and we need to hire an Appointment Setter. We help homeowners and businesses save money, increase property value, and reduce their carbon footprint. With thousands of successful installations, were proud to deliver reliable clean energy backed by strong warranties and exceptional service. Ready to launch your career in renewable energy? Apply now and join us in powering a brighter tomorrow. Why Join Sunwise Energy? Mission-driven work: Help families and businesses transition to clean, renewable energy. Career growth: Opportunities to advance into sales or team leader postions. Trusted brand: Work with a company known for transparency and customer-first service. Supportive team: Paid training and ongoing mentorship to help you succeed. Benefits: Base Pay $20 per hour; 5-hour days; 4 days per week Commissions totaling $1,000 per solar deal closed $150 sit commission paid at successful sit and remaining balance paid at solar installation Paid training and career development Advancement opportunities in renewable energy sales What Youll Do: Face to face interactions with homeowners to schedule solar consultations. Collect homeowner information to help assist sales team. Work closely with the sales team to ensure smooth handoffs. Meet daily and weekly appointment-setting goals. (3 - 5 leads per day) What Were Looking For: Excellent communication and interpersonal skills Experience in customer service and door-to-door experience (1 year experience preferred) Must have tablet or ability to acquire one Self-motivated and goal oriented. Comfortable working in a fast-paced environment. Positive attitude and team-player mindset. Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $20 hourly 7d ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Service associate job in Trenton, NJ

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for New Jersey Based Applicants: $20.90 - $23.92 per hour (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $20.9-23.9 hourly Auto-Apply 48d ago
  • Dealer Services Specialist II - Manheim NJ

    Cox Enterprises 4.4company rating

    Service associate job in Bordentown, NJ

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Dealer Services Specialist II plays a pivotal role in building and maintaining client relationships, offering tailored solutions and proactive support. They collaborate closely with sales teams and internal departments to efficiently meet client needs. Serving as a sales agent, they provide consultative support to enhance sales performance and foster productive communication with dealers. Key responsibilities include coordinating sale processes, utilizing data for successful transactions, and educating clients on auction processes and available services. Effective prioritization and professionalism are fundamental attributes for success in this role. * Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long term partnerships. * Partner closely with outside sales teams to ensure a unified approach in serving clients, enhancing their experience through seamless coordination and alignment of strategies. * Acts as a liaison between clients and internal departments, demonstrating responsiveness, follow-through, autonomous problem solving and ownership in resolving issues from start to finish. Effectively coordinates efforts to address client needs and exceed expectations, showcasing versatility and adaptability in handling diverse tasks to ensure client satisfaction. * Serves as a sales agent for assigned accounts at an physical site location or within a market center, engaging with clients to understand their specific business needs and challenges, providing consultative support and strategic recommendations to tailored to improve sales performance. * Utilizing a consultative approach, foster constructive dialogue with dealers on their sales performance, employing de-escalation methods to facilitate productive conversations, while leveraging industry and sales trends as well as vehicle valuation data to provide strategic recommendations aimed at enhancing efficiency and effectiveness in their sales tactics. * Coordinate sale vehicle run processes, monitor auctions, and maintain direct client communication for assigned clients in the location or market center. Ensure efficient coordination and timely completion by liaising between clients and departments throughout the auction to drive pre-sale processes, repairs/enhancements with recon shops, determine run order, etc. utilizing the data available through various software systems. * Empower clients through personalized coaching sessions to adeptly utilize our suite of tools, ensuring optimal effectiveness and satisfaction in their experience. Additionally, educate clients on marketplace policies to ensure compliance and maximize their success within the platform. * Leverage vehicle valuation and sales trend data to facilitate successful transactions between buyers and sellers, driving sales closure. * Educates clients on auction processes and upsells Manheim/CAI services (Condition Reports, OVE, Simulcast, KBB ICO, Manheim Express, Dealshield, etc.) based on client needs, ensuring understanding and realistic expectations. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists with customer care issues promptly and professionally. REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field. * Bachelor's degree in a related discipline preferred. * Strong verbal and written skills required. * Ability to build strong business relationships required. * Problem solving and de-escalation skills required. * Strong organizational skills required. * Strong knowledge of Salesforce, AS400, Workbench and Excel preferred. * Previous experience as a Dealer Services Specialist preferred. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 15d ago
  • Chief Digital Services Officer

    Philadelphia International Airport

    Service associate job in Philadelphia, PA

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: * Impact - The work you do here matters to millions. * Growth - Philadelphia is growing, why not grow with it? * Diversity & Inclusion - Find a career in a place where everyone belongs. * Benefits - We care about your well-being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Chief Digital Services Officer (CDSO) is an experienced technology leader responsible for driving the City's digital transformation agenda. This role leads the design, development, and delivery of resident-facing digital services and internal enterprise systems that power city operations. The CDSO will serve as the strategic and technical champion for digital innovation, modernizing platforms, improving accessibility, and strengthening Philadelphia's position as a nationally recognized digital government. Please note, we are looking for candidates with deep technical acumen and a foundation in modern software development. The CDSO reports directly to the Chief Information Officer (CIO) and collaborates closely with departmental leadership across the City to align technology modernization with operational impact. Digital Strategy Development: * Manage the City's public-facing digital strategy. Develop and implement a comprehensive City-wide digital innovation strategy that aligns with key departmental business objectives. This includes setting the vision for digital initiatives, ensuring they integrate seamlessly with overall strategic planning and align with broad organizational goals. * Champion innovation leadership. Lead digital innovation across departmental units. Encourage creative thinking, explore emerging technologies, and identify opportunities for growth and efficiency. * Prioritize digital equity, and accessibility. This involves creating solutions that serve all residents, regardless of socioeconomic status or abilities and using user research and data to make informed decisions. Leadership and Team Management: * Lead and inspire the Software Development Director and other business units, fostering a collaborative and innovative work environment. * Oversee the recruitment, development, and performance management of the digital innovation team. * Excel in change management. Leading teams through digital transformations requires the ability to navigate resistance, communicate effectively, and inspire confidence in the vision. Project Oversight and Execution: * Oversee the design, development, and deployment of cutting-edge mobile apps, websites, and software applications. * Ensure all digital projects are delivered on time, within budget, and meet high-quality standards. * Ensure appropriate platform management. Oversee the development and management of digital platforms. This includes evaluating existing systems, identifying gaps, and recommending improvements. * The CDSO must align digital initiatives with broader organizational goals, anticipate future trends, and make informed decisions. Innovation and Trends: * Stay abreast of emerging technologies and industry trends to ensure the city remains at the forefront of digital innovation. * Foster a culture of experimentation and continuous improvement, encouraging the exploration of new technologies and methodologies. Stakeholder Collaboration: * Collaborate with key stakeholders. Work closely with cross-functional partners, including the CIO and other executive team members, to drive digital initiatives. Foster collaboration, knowledge sharing, and best practices. * Identify opportunities for digital transformation across city departments and services to enhance efficiency, accessibility, and user experience. Performance Measurement and Reporting: * Establish metrics and KPI's to measure the success of digital initiatives and report progress to the CIO and other stakeholders. * Ensure transparency and accountability in all digital projects, maintaining a high level of public trust and engagement. * Establish and report on Return on Investment (ROI) metrics. Measure ROI for digital projects. Fine-tune approaches as needed to ensure the organization invests in the right tools and resources. Operations * Coordinates the development and implementation of major project timelines where appropriate. * Follows effective relationship and project management processes in coordination with team members and engagement managers at the City. * Sets and monitors SLAs for production systems that the team supports. * Collaborates with City leaders, providing infrastructure and networking support. Qualifications Required: * Proven track record managing complex projects. * Ability to solve complex business problems and develop user/business-driven technology strategies and plans. * Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills. * Proven analytical and problem-solving abilities, including the ability to anticipate, identify, and solve critical problems. * Exceptional customer service orientation. * At least 7+ years working in a similar field. At least 5 years of direct management experience, preferably 2+ at the executive management level. A strong background in digital technologies and a proven track record in digital transformation. Additional Information Salary: $175k Important: To be considered, candidates must provide a cover letter and resume. All applications should include the following: * A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you're interested in this position. We read every single one! * Your resume or curriculum vitae. * Optionally, an online professional portfolio or public GitHub account. We won't accept or review incomplete applications. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: * We offer Comprehensive health coverage for employees and their eligible dependents * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. * Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. * Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] . Job Location Google Maps requires functional cookies to be enabled
    $47k-79k yearly est. 60d+ ago
  • Bionic Service Employee

    Embla Medical

    Service associate job in Paulsboro, NJ

    Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations . Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes. Össur is focused on improving people's mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company. About the Role The Service Employee will be responsible for the inspection, troubleshooting, repair, and assembly of advanced lower and upper limb bionic devices. This role requires strong attention to detail, technical proficiency with specialized tools and software, and the ability to communicate effectively with both internal teams and external partners. What You'll Do Perform precise assembly, repair, and maintenance of lower and upper limb bionic devices. Utilize specialized tools, including torque wrenches, small hand tools, and soldering equipment. Operate and navigate multiple software applications, testing devices, and diagnostic machines. Analyze and troubleshoot device performance issues to ensure optimal functionality. Process all returned items for evaluation and service. Accurately pick, pack, and ship customer orders. Collaborate with customer service and other external personnel to address technical inquiries and service needs. Maintain organized records of service work, repairs, and parts used. Adhere to Company's safety rules Adhere to Company Values - Honesty - Frugality - Courage All employees must be aware, have knowledge and shall have received general training in Quality requirements of Össur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific. Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards. All training related to the quality management system is done in accordance to the Training Management Process (PR-00042). Exercises good use of company funds and property within the set guidelines. Maintains an honest and professional attitude as the company's representative always. Who You Are High attention to detail and accuracy in work. Proficiency with hand tools, torque wrenches, and soldering techniques. Experience working with testing equipment and technical software. Strong problem-solving and analytical skills. Effective written and verbal communication skills. Ability to work both independently and as part of a collaborative team. Prior experience in medical devices, prosthetics, or a related technical service field preferred. High School Diploma or GED. Associates degree preferred Why You'll Feel Good Working Here Join our team if you want to make a lasting impact; we will support you along the way. We value a diverse working environment and a welcoming and fun company culture We empower our colleagues and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care Competitive Compensation Packages Medical, Dental, and Vision Benefits 401(k) Retirement Plan with employer matching contribution 9 paid holidays 13 vacation days, birthday and two (2) volunteer days 8 sick days within your first year of employment Paid Parental Bonding Össur is a leading global provider of prosthetics and bracing and supports solutions. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo yee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.
    $34k-50k yearly est. Auto-Apply 17d ago
  • Learning Services Specialist

    Cozen O'Connor Corporation 4.8company rating

    Service associate job in Philadelphia, PA

    Job Summary: The eLearning Services Specialist designs, develops, and implements engaging digital learning experiences that support organizational goals. This role creates interactive courses, microlearnings, and multimedia resources, as well as maintains course assets and tracks learner progress in the Learning Management System. The ideal candidate combines instructional design expertise, technical proficiency, and creativity to create accessible and engaging learning solutions. Required Skills and Qualifications: 2+ years of eLearning development and instructional design experience. Proficiency in eLearning content authoring tools. Experience with graphic design software and video/audio editing tools. Strong understanding of instructional design models, adult learning theory, and accessibility standards. Excellent time management and organizational skills. Excellent communication, collaboration, and project management skills. Attention to detail and commitment to producing high-quality work. Preferred Qualifications: Bachelor's degree in Instructional Design, Educational Technology, Multimedia Development, or related field. Knowledge of learning management systems (LMS) content management and system administration. Familiarity with web development tools. Experience in legal, professional services, or corporate environment. Key Responsibilities: Design and create interactive modules, microlearning activities, and job aids using storyboards, SME contributions, and instructional outlines. Develop multimedia components and assessment tools that foster learner engagement and support retention. Collaborate with subject matter experts, trainers, and other team members to ensure cohesive course development. Conduct testing and revisions based on feedback, ensuring compatibility across devices and compliance with accessibility standards. Maintain version control of learning assets; participate in regular revision cycles. Upload, organize, and maintain learning assets in the LMS. Track and report on course usage, learner progress, and completion data using LMS analytics. Manage timelines and due dates to ensure projects are completed on schedule. Stay current with emerging eLearning technologies, trends, and best practices.
    $55k-62k yearly est. Auto-Apply 36d ago
  • Financial Services Officer

    Hussian College, Inc. 3.8company rating

    Service associate job in Philadelphia, PA

    ** Philadelphia, PA Provides financial services and planning to assist students in meeting college costs. This position also administers all aspects of the College's financial services programs. Administration. Provides financial counseling and planning to assist students in meeting college costs in order to administer all aspects of the College's financial aid programs. Customer Service. Provides students with answers and direction on obtaining financial aid to assist with college funding. Compliance. Maintains a presence and active involvement in communal affairs to assure compliance with Title IV Student Financial Aid programs and all federal and state regulatory requirements. Systems Technology. Continually refines office technology systems in order to maintain a high level of professionalism and quality of service to students. Title IV Refunds. Tracks and monitors student attendance in order to process timely and accurate Title IV Refunds. Job Requirements: The following job requirements represent minimum levels of education, direct Financial Aid experience and competencies/abilities needed to perform this job successfully: 1. Education: Minimum of an Associates degree preferred 2. Experience: Customer Service and Problem Solving 3. Competencies: Incumbent must (be) able to: • Project a professional image and provide outstanding customer service • High ethical standards • Keep commitments, meet deadlines and achieve demanding results • Organize and execute around multiple priorities • Communicate effectively, both orally and in writing • Cooperate and collaborate as a member of a team • Use Microsoft Word, Excel and PowerPoint to prepare and maintain records, correspondence, reports and other data • Excellent verbal and written communication skills • Strong interpersonal and organizational skills and attention to detail • Embrace and demonstrate on an ongoing basis the Company's core values and mission statement.xx
    $50k-63k yearly est. Auto-Apply 60d+ ago
  • Sales Associate - $15.49-$16.70/hr - Sunoco Store #7005, Clara Barton Service Area, New Jersey Turnpike, Carneys Point, New Jersey, United States

    Energy Transfer 4.7company rating

    Service associate job in Carneys Point, NJ

    As a Sales Associate, you'll be joining a world class company that has 130 years of experience servicing our customers and providing great jobs for great people like you! At Sunoco, our employees come first, and when you join us, you are joining a family! Your mission is to ensure that your customers experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Join us in our commitment to serving our local communities and maintaining our iconic American brand. We offer a competitive hourly rate, health insurance, a retirement plan, and abundant fast track career opportunities! Additionally, we offer the following bonuses: Referral bonus: * $1,000 for successfully referring a new hire to the store * This bonus to be paid out in three increments: $250 after 30 days, $250 after 60 days, and $500 after 180 days * The referred employee must be active at the time of bonus payment and in good standing General Responsibilities: * Provide excellent customer service * Ringing up all sales on cash register and point-of-sale equipment and ensuring proper cash handling procedures and policies * Assist the shift leader with vendor management, inventory, and reports * Maintain store appearance, cleanliness, and order for our customers and the team * Performing service transactions in accordance with company policy such as lottery sales and redemption, vendor coupon redemption, company approved credit cards, etc. * Maintaining proper inventory levels and audits Qualifications/Experience/Education: * Customer service and basic computer skills * Retail experience is a plus but not required (we will train you!) * Ability to lift/carry up to 25 pounds and operate a dolly/handcart for heavier items * Previous customer service experience is a plus. * High school diploma or general education degree (GED) is preferred, or equivalent experience.
    $32k-44k yearly est. 60d+ ago
  • Government Services Officer

    Camden County College 4.2company rating

    Service associate job in Camden, NJ

    Information (Default Section) This position is working at a Camden County Government location and not on the campuses of the College. Camden County College is one of the largest community colleges in New Jersey and ranks among the top nationwide in terms of associate degree graduates. Thanks to its technology-rich physical resources - located in Blackwood, Camden and Cherry Hill - and its highly-qualified, dedicated employees, the college has created a tradition of quality education and a reputation of agile, responsive service. Camden County College sustains a vibrant academic community characterized by imaginative teaching, caring student services, energetic management and collegial discussion of diverse ideas and opinions. Location County Department FINANCIAL ADMINISTRATIVE SERVICES Days and Hours Part-Time; Flexible Schedule Required Requisition Number Job Description Government Services Officers (GSO) report to, and are under the supervision of, the Director of the Government Services Division for Camden County College. Their duties include, but are not limited to, greeting and directing the public, crime prevention, protection of life and property, access control, investigation, enforcement of policies and procedures for Camden County College and the County of Camden. GSO employees will become entirely familiar with the policies, procedures, orders, regulations, and equipment of the specific site assigned to as needed to execute assigned responsibilities in accordance therewith. All decisions and actions relating to security and safety shall be in accordance with approved College policies, Government Services Division procedures and relevant supervisory direction. GSO employees must demonstrate and promote a culture of diversity, equity and inclusion. * Ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds. * Maintain an acceptable level of order, control and safety at assigned sites. * Monitor designated sites/areas, both interior and exterior, utilizing a range of techniques such as foot patrols, walking stair towers, utilizing handheld radios, and operating security cameras. * Detect and prevent violations of site policy and state laws and report same to appropriate authority. * Conduct building inspections and report hazards promptly by notifying proper authorities. * Escort visitors to designated areas as necessary. * Participate in access control screening, identification checks, investigations, building searches, dire drills and other similar functions, as needed. * Render first aid and other medical assistance as required to your level of expertise or as directed by medical professionals. * Respond to all calls for service and critical incidents, as necessary, effectively assisting site staff and emergency personnel. * Follow orders and assignments from appropriate authority in a cooperative, timely and effective manner. * Welcome, assist and respond to all inquiries from others in a friendly, helpful and professional manner. * Ensure a standard of superior customer service to all who are encountered in the course of performing duties. * This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; employee must perform all other duties and responsibilities as assigned. Minimum Qualifications * High school diploma/equivalency required- Associate's Degree in Criminal Justice preferred. * Minimum of one-year experience in the Public Safety field, emergency services or military service preferred. * Ability to communicate effectively and courteously with other employees and the public, both verbally and in written form. * Valid Driver's License in good standing. * Certification in CPR, NARCAN and First Aid, or obtain certification during probationary period. * Proficient in computer skills relevant to effective report writing and information exchange including Microsoft Word and Outlook. Benefits Special Instructions for Applicants Published Salary Range $16/hr Job Open Date 08/21/2024 Job Close Date Open Until Filled Yes Job Category Temporary Application Types Accepted Main App - Applicant Supplemental Questions
    $16 hourly 60d+ ago

Learn more about service associate jobs

How much does a service associate earn in Cherry Hill, NJ?

The average service associate in Cherry Hill, NJ earns between $28,000 and $98,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Cherry Hill, NJ

$53,000

What are the biggest employers of Service Associates in Cherry Hill, NJ?

The biggest employers of Service Associates in Cherry Hill, NJ are:
  1. Cooper University Health Care
  2. Thomas Jefferson University
  3. Topgolf
  4. Lowe's Companies
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